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<![CDATA[Wow.. way to cheap skate people out of their earnings A+ certified, usage of car.. oh wow.. 100-105 day.. ohh yeah.. def worth it.. pathetic cheap capitalist greedy fucking hog]]>

<![CDATA[Field Tech position Rockville, MD 2 month contract $12/hr .48 cents/mile IBM PC and Laptop equipment and peripheral configuration and installation knowledge Field technician Installing hardware and laptops. Dell experience preferred. A+ cert required MUST have reliable transportation. Support customers in solving PC hardware problems. Regular 40 Hours Overtime 0 Hours ]]>

<![CDATA[Lost password to windows 7. Do not have a Cd/DVD drive. Ophcrack did not work with usb port. Please call if you can delete or reset password. Em250 Netbook ]]>

<![CDATA[Before we go ahead with the interview, we wanted to let you know its a part- time job, and it will be around 10-20 hours initially. We had few questions: Can you replace a laptop screen? Can you replace the hard drive? Can you replace a keyboard for the laptop? Can you set up a network at a home or office? Can you replace a PCI card or Ram? Can you replace DC jacks for laptop? You do not have know everything. Simply answer yes or no, and then we can further go ahead and see where we can place you. Thank You and looking forward to your response. ]]>

<![CDATA[Provide Help Desk and workstation and server support to the MD . Position is 24hrs a week • Requirements include knowledge of LAN environments (routers, firewalls, antivirus, data backup, printers, scanners, etc.) • Understanding of and previous work-related experience implementing Windows 2000 & XP O/S and applications (MS Office). • Windows Server 2000-3 Active Directory background experience and working with multiple servers • Entering help desk calls into the HVradar tracking system • Security/protection for workstations • Resolution of open issues (workstation and server) • Perform software and hardware updates, patches as necessary • Replace or upgrade existing workstations as deemed necessary • Deploy and set-up new/upgraded computers • Assist in special projects: test, configure, implement newly released applications; deploy new equipment • Work with team and users regarding network/communications issues • Help Desk phone support, as required. • Willing to travel , we reimburse some expenses. • Must be a MCP on Windows XP and have reliable transportation. Clean background ]]>

<![CDATA[RWD is a leading provider of human and operational performance improvement solutions that help employers maximize the return on their investments in people, processes, technology, equipment, knowledge and customers. Since 1988, RWD has assisted clients and partners in enhancing organizational productivity through its broad range of integrated products and services, which include human capital management and IT consulting services, business transformation and lean process improvement, end-user training, change management, knowledge management and operator effectiveness management. RWD’s solutions are used in thousands of organizations globally, and in industries such as manufacturing, energy, automotive, aerospace, healthcare, life sciences, consumer products, financial, telecommunications, services, higher education and the public sector. Based in Baltimore, Maryland, RWD serves Fortune 500 and other organizations around the world. RWD is privately held, with two dozen offices in the Americas, EMEA, and Asia Pacific. For more information, please visit www.rwd.com.The Tier 1 Product Support Specialist will:<ul><li>Provide 1st Level IT support via telephone and email.</li><li>Work closely with clients from across the globe to ensure the stability of the information systems and peripherals of each.</li><li>Assist clients with various proprietary applications as well as standard applications (ie: Firefox, Windows, Office) that are used in conjunction with the propriety software application.</li></ul>This is not a traditional Help Desk position but rather a Technical support or product support position that supports RWD's proprietary software products.A high level of customer-support and professionalism are required. Strong interpersonal, verbal/telephone, written communication skills, and excellent troubleshooting ability are essential in this customer-oriented environment. This support environment has a wide-range of day-to day responsibilities, so flexibility is a must.Required Qualifications:<ul><li>Bachelor's degree</li><li>Experience with Microsoft Windows 2000/XP/Vista Experience with Microsoft Office 2000/XP/2003/2007</li><li>Experience with HTML/XML technologies</li><li>Experience with software installation in a Windows environment</li><li>Experience digesting technical information and disseminating to non-technical client audience</li></ul>Preferred Qualifications:<ul><li>Experience supporting Oracle, PeopleSoft, and/or SAP</li><li>Experience using SAP's CSS ticketing system</li><li>Microsoft Certified Professional (MCP)</li><li>Familiarity with Microsoft Windows Server</li><li>Familiarity with Microsoft SQL server</li><li>Familiarity with IIS</li><li>Familiarity with advanced web technologies including XSL, XSLT</li></ul>RWD is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.To apply for this job, please click <a href="http://jobs-rwd.icims.com/jobs/2082/job" rel="nofollow">HERE</a> ]]>

<![CDATA[Motorcycle Retail Store looking for an experienced Motorcycle Parts & Sales Specialist. Experience is definitely required for this full-time position. Candidate MUST have a thorough knowledge of Motorcycles (CRUISER AND STREET) Parts. Along w/prior Retail Motorcycle Parts Sales experience. Must have knowledge about Drag/PartsUnlimted Catalog. Keen judgment ability in making mature decisions & right recommendations is what we're looking for, along with the ability to take direction well and be a team player helping out w/all aspects of daily retail operations. If you have these qualifications, please email or call Harry at 443-540-0081 to schedule an interview.]]>

<![CDATA[Qualified candidate will be required to travel to numerous client sites throughout the Maryland area to perform software and hardware updates, upgrade existing workstations, deploy and set up new computers, and assist in the testing, configuration, and implementation of newly released applications. Most sites are in the Baltimore Metro area, but some locations are as far as the Eastern Shore and Western Maryland. *** This is a long term contract opportunity Requirements: -MCSE or MCP - Knowledge of LAN Environment -Windows Server 2000/20003 -Active Directory ****Please attach Word formatted version of resume]]>

<![CDATA[Fujitsu America, Inc. Headquartered in Sunnyvale, Fujitsu America provides a complete portfolio of business technology services, computing platforms, and industry solutions. Fujitsu platform products are based on scalable, reliable and high-performance server, storage, point-of-sale, and mobile technologies. Fujitsu combines its renowned platform offerings with a full suite of onshore, near shore and offshore system integration, outsourcing, and datacenter services covering applications, operations, infrastructure, customer service, and multi-vendor lifecycle services. Fujitsu provides industry-specific solutions for retail, manufacturing, healthcare, government, education, financial services, and telecommunications sectors. For more information on Fujitsu America's business scope, visit <a href="http://solutions.us.fujitsu.com/" rel="nofollow">http://solutions.us.fujitsu.com/</a>. We are seeking a Field Engineer IV for our ITSG Department in our Baltimore, MD location. Under limited supervision, a Field Engineer IV plans for and executes all service activities on all assigned products. Has exceptional Retail and or Grocery hardware and software knowledge, Certified in at least one and working knowledge of various Operating System/Platforms, i.e. OS390, Open Systems and/or NT. Extensive hardware knowledge in Fujitsu OS390 and open systems hardware platforms as well as Sun and IBM open system hardware platforms. This position is recognized for exceptional technical (hardware and machine level software), and customer problem management expertise. It is required that initiative be demonstrated in all aspects of performance of assigned responsibilities and that it be promoted in others through example and encouragement. Assists and tutors less experienced team members to improve their technical and team related skills. Provide a focal point for communication between Fujitsu and its customers. Takes leadership role in the delivery of hardware and software services within the account or account group. The Field Engineer IV must be available to work flexible shifts, standby and overtime as required, and to adhere to all company ISO policies and procedures. Team Responsibilities -Plans and schedules hardware activities within the account or account group. -Instrumental in technical skills development and knowledge transfer to team members. -Responsible for achieving customer satisfaction objectives at all accounts in account or account group. -Responsible for implementation of ISO 9001 processes and procedures within the account or account group. -Responsible for communication between internal organizations and customers within the account or account group. -Takes a leadership role in the team's financial success including proper accounting of team revenues, cost containment and delivery of service opportunities within the account or account group. -Improve technical knowledge through OJT, video training, Computer based training, and formal classroom assignments. -Adheres to defined logistic and escalation procedures. -Demonstrates and adheres to FAI policy and procedures and safety practices Technical Responsibilities -Diagnose and correct failures on assigned hardware products to restore proper operation in minimum time, seldom requiring assistance. -Considered second level Technical Support on assigned hardware within the territory. -Maintains working knowledge of FAI diagnostic and maintenance tools to assist in solving customer problems. Instructs other team members in their use when required in such activities as installation/relocation, FCOs, and deferred maintenance. -Takes a leadership role in the development and execution of hardware service -Establish and maintain site log information (when applicable), appropriate spare inventory, updated diagnostics and documentation, and adhere to ISO 9001 procedures. -Proven capabilities in diagnosing and correcting system malfunctions related to various operating system platforms. -Ability to provide phone assistance to customers and/or team members. -Capable of distinguishing between hardware and software problems across a multi-vendor environment. -Demonstrates expertise in machine level software and related tools. -Participate in Team standby rotation. Business/Customer Responsibilities -Establish and maintain active and regular communication with multiple levels of customer management at all accounts within the account or account group. -Identifies customer requirements and ensures that appropriate resources within the Service Delivery and Sales teams are involved. -Actively participates and assists the Field Manager in Account Planning sessions. -Maintains proper inventory control -Takes a leadership role in monitoring logistics systems, eliminating non-conformance. -Takes a leadership role in the Systems Assurance Process, both internal and customer portions of the process. -Keeps FAI management appropriately informed and involved in customer issues. -Is the tactical decision maker on behalf of customers for technical issues, including but not limited to escalation, logistics, additional technical resources and service disappointments Qualifications -High School Diploma or higher -A+ Certification and a certification in at least one of the current Operating Systems -4 to 8 years prior experience -Ability to lift up to 50 lbs -Skilled in troubleshooting and diagnosing digital logic malfunctions and fixing problems -Ability to use test/diagnostic equipment such as a PCs and digital multi-meters. -Ability to develop effective relationships with others and communicate with account personnel as appropriate. -Ability to conduct a business meeting. -Demonstrates project management skills. -Demonstrates good written and oral communication skills. -Projects a professional image. -Working PC knowledge -Certified in at least one operating system -More account responsibility -Able to provide phone assistance with hardware and software problems Please apply online at: <a href="https://fujitsujobs.taleo.net/careersection/job_url/jobdetail.ftl?lang=en&job=FAI00345" rel="nofollow">https://fujitsujobs.taleo.net/careersection/job_url/jobdetail.ftl?lang=en&job=FAI00345</a>]]>

<![CDATA[ZystemsGo, Inc. is a growing company that focuses on implementing and improving day-to-day operations through technology in the dental industry. The Helpdesk Manager's responsibilities include • Supervise workflow of projects/implementations/installations at the helpdesk • Develop and analyze reports to improve efficiency • Manage staff to ensure that all client support issues are resolved in a timely manner • Provide quality control of helpdesk customer support • Develops technical plans and procedures for the helpdesk staff • Suggest and implement automation to improve and streamline technical processes • Create work schedules • Motivate and evaluate team members • Hire/terminate personnel as needed Position Requirements Candidates must have 2 or more years of experience in managing a customer service team/helpdesk and a working knowledge in operation of computers and related peripherals. The candidates must also have knowledge in the following:  Demonstrated supervisory skills  Windows 2000/2003 Server  Troubleshooting network, computer hardware and software problems  VPN, Router and Firewall  Ability to multitask  Helpdesk ticketing system Candidates must have excellent skills in customer service, verbal and written communications, analytical and problem resolution capabilities and organizational and administrative skills. This is a fast paced position, you will have the opportunity to learn and grow. You must be motivated and energetic. If you are the right person you will grow with ZystemsGo and be rewarded for your hard work. ]]>

<![CDATA[We are a small computer services company with a loyal and growing customer base. We service business and residential clients. We are currently searching for 1 full and 1 part-time position. Our ideal candidates will be able to: - Independently troubleshoot a number of hardware/software issues (Including virus/spyware removal, BSODs, installing and swapping out desktop and laptop hardware components, new computer setup, printer issues, etc) - Effectively communicate with customers of all skill sets in a way that puts the customer at ease. - Work well both independently and as part of a team. - Work with a number of operating system/computer combinations (i.e MS Windows 98 thru 7 as well as Server 2003 and 2007, Apple OS X, Dell, HP, Toshiba, etc). - Be efficient and cool under pressure. You WILL come across issues you have never come across before. This is NOT your typical 9-5 job. There will be some long days. We take appointments for morning, afternoon, evening and weekend appointments. You must be flexible and willing to work rotating weekly schedules. Our technicians have an average of 13 – 17 appointments each week. Since you will be traveling to the customer’s home or business, a neat, well-groomed appearance and reliable transportation are a MUST! Competitive salary with excellent benefits and expense allowance are included. I am currently accepting resumes and hope to begin the interviewing process soon. Please include a cover letter with your resume. ]]>

<![CDATA[IMMEDIATE need for multiple "Executive" Desktop Technicians that possess very good Hardware, BlackBerry and MS Outlook support skills. This position is in support of a large, long-term government contract. For immediate consideration, please submit your resume ASAP. Thank you for your immediate consideration and we look forward to speaking with you soon! ***IMMEDIATE, LONG-TERM EMPLOYMENT POSITION IN BALTIMORE*** ***MUST be able to pass a background check, credit check, and drug screening*** ***MUST be flexible with work schedule*** ***A+ Certification is highly desired*** Technical skills needed for job include the following: - Must possess excellent interpersonal, communication, and customer service skills; must be a multi-tasker, able to work on different projects and complete within a timely manner - Minimum of four (4+) years of overall IT experience - Very good experience providing Blackberry support and MS Outlook support is a must; experience with BlackBerry Enterprise Server (BES) would be a plus - Strong experience with ghost imaging; solid background in providing remote access support; broad range of experience with hardware support (i.e. laptops, printers, etc.) - Must have extensive PC configuration and data transfer experience; solid desktop/hardware background with Windows 2000/XP operating systems, Active Directory (i.e. user setup and basic admin), and extensive knowledge with MS Office Suite packages ]]>

<![CDATA[Repair items received with working knowledge of electrical, electronic and general mechanical troubleshooting and repair techniques. Repairs may include cosmetic, mechanical, electrical and electronic parts. Mount and electrically connect parts and assemblies. Physically transport repair work between various workstations. Handle routine paperwork and data required to track and bill for work performed. Record troubleshooting and parts replacement operations on service work orders. Interface with customers on technical aspects of repair operations. Determine if a unit is economically repairable. Determine proper parts to use for replacement of non-functional parts. ** Team player, adaptable to changing requirements, training and assisting other technicians, scheduling workflows ** Job Requirements: • Five years experience performing component level repair on telecom test equipment • Basic Computer Skills • English written and verbal skills commensurate to position • Prefer a two year degree or certificate related to electronics or equivalent job experience Multiple job sites in the US ]]>

<![CDATA[ IT Project Coordinator Technical Skills: Through knowledge of the principles and methods of data gathering and compilation Write clear concise reports, memoranda and directives Plan, assign and supervise the work of other as directed Ability to meet with vendors and IT customers/users and discuss problems and complaints effectively Establish and maintain effective working relationship with internal and external contacts Qualification: Experience in coordinating project deliverables and assisting Project Manager Experience in document integration and classification for document management operation Experience in Management support/administration in large corporate environment Experience using defined ITIL process Documentation experience in Utility company – a plus Hands on experience on Visio, Powerpoint, MS Word, MS Excel and Document Management Systems College Degree ]]>

<![CDATA[Full-time, we will not use a consultant or contractor Velaro Incorporated Company Overview: Velaro is one of the original "software as a service" providers. We are a leading vendor of online conversion management software. Our product suite entails rules based live chat, click to call, content targeting, customer segmentation and action based progression analytic tools. We are a uniquely positioned, cash flow positive, nine-year "start-up" that is experiencing a growth phase. A self-disciplined, highly organized, self-learning, confident individual is sought. We offer an excellent health care package in which we pay 100%, and two weeks paid vacation. Velaro is seeking a Mid-Level Technical Support Person who wants an opportunity to help implement better facilitate the initial stages of our trial – essentially a pre-sales technical support role, track and follow issues during the trial, and increase trial lead satisfaction. Although we are looking for a mid-level technical support person, we would consider an excellent junior level technical support person that thrives on learning as much as they can on their own and who is a very quick learner. • Be comfortable to hit the ground running, to learn a complex system as much as possible on your own, and be able to create processes in cases where processes either do not exist or need improvement. • Customer oriented. In this position you will be interacting with customers on a daily basis. You must have a great phone, chat, and email persona. You will not be a salesperson, but possessing the ability to naturally sell is important as you are working with pre-sales trials only – once the sale occurs, most future support for this customer will move to other support personel. • Well organized as this position requires multi-tasking and on the fly prioritization of customer needs. In a typical day you will have a dozen or more customer issues arise and you must be able to ascertain which issues require immediate attention and which issues can be dealt with within a 24 hour window. Outstanding time management skills are key to this position. • Excellent writing skills for technical writing and customer correspondence. Every customer issue is logged into a CRM. You must be able to detail each customer issue, potentially create a knowledge base article for any issues that are not previously documented, and update guides and FAQs as needed. • Along with creating and updating customer cases throughout the trial, you will need to administrate Velaro's CRM by identifying ways to improve workflow, automate repeat processes, write email templates for auto-responses, and generally be the point person for improving trial facilitation processes. During any ten 10 trial, we will expect a minimum of 4 phone call attempts at different times and days and 4 e-mails per lead, diligently followed-up at various times throughout the process. • Schedule, coordinate and execute online trainings, troubleshooting sessions, assist sales team with pre-sales demos/upgrades and customer set-up issues via web conference. A portion of each week is dedicated to training new customers and going over existing customer issues in web conference meetings. • HTML and Javascript knowledge. This position requires troubleshooting Velaro code placed on customers' websites, as well as writing technical knowledge base articles. You need to be comfortable reviewing HTML and Javascript code to look for discrepancies and oversights on customers' implementations. • Solid consulting skills. In many cases customers will be looking to you for advice on how to use live chat. You will need to get up to speed on Velaro's product and be able to confidently offer advice and solutions to customers. You will also need to identify what is the most appropriate subscription level for the customer, or by listening to their issues, be able to realize opportunities for upselling and make recommendations to the customer and sales team accordingly. • Work with offshore support staff & review tier one customer interaction. You will be responsible for ensuing our offshore support staff is up to date on new knowledge base articles, best practices and general support guidelines. You will review tier one support chats for customers in a trial status, and offer guidance accordingly. • Proficient computer skills. We are a technology company, we live online, and we expect you to be comfortable with all MS or Mac office related tools: MS Word & PowerPoint or Pages & Keynote, etc. As a customer support representative, you will often be using remote desktop software such as WebEx or GoToMeeting and scheduling time with the customer to resolve issues. You will be working directly with Velaro sales people and our developers, so the ability to work within multiple teams and navigate their schedules in order to get the answers you need is a required skill. The position pays a salary of $40,000 - $55,000 a year, commensurate with experience. We are headquartered in Columbia, Maryland. The majority of support will be performed remotely from the Columbia office, however, occasional travel (for trade shows) or face-to-face is required for this position. If you thrive on adrenaline and enjoy being part of a dedicated and hard working team then we’d be honored to hear from you. If you are a headhunter, etc. please do not contact our office. ]]>

<![CDATA[The MD Department of Health and Mental Hygiene, Information Technology Support Division is seeking a Contractual (no benefits) Computer Information Support Specialist II. Provide PC support and basic network support services (e.g. computer hardware/software installation, configuration and troubleshooting; user account creation, password administration for Active Directory clients). Some Heavy lifting involved. Support tasks include: installation & troubleshooting of PC hardware; installation & troubleshooting of PC Software, including Microsoft Windows, Microsoft Office and Novell Groupwise); server installation, administration & troubleshooting (Windows Server 200, 2003 & 2008, Novell Netware); client account administration & troubleshooting (Microsoft Active Directory, Novell Groupwise); and, configuration and troubleshooting of TCP/IP, physical network connectivity. Two years directly related experience required. At interview, candidates will be tested. Qualified candidates will possess a graduation from an accredited high school or possession of a high school equivalency certificate and one year of experience evaluating, implementing and maintaining microcomputer hardware and software. This is a full time contractual position with no benefits. To apply for this positions submit MS- 100 and/or resume by no later than March 29, 2010 for fullest consideration to: DHMH, Information Technology Support Division Attn: Michael Karolkowski 201 W. Preston Street, Room SS-2 Baltimore, MD 21201 Fax: 410-767-5710 For the complete job announcement or to download the MS-100, visit the DHMH website at www.dhmh.state.md.us/ohr. To receive up to date vacancy announcements from DHMH, join DHMH on Twitter at www.twitter.com/DHMH_Jobs or become a fan of DHMH Recruitment at www.facebook.com ]]>

<![CDATA[Position: 2nd Level Help Desk Technical Specialist Location: Baltimore, MD Position Description: The Application Administrator works on a team to help customers of maintain their Laboratory Information Systems. This includes user account maintenance, and an understanding of application functionality, reports, and data management. Successful candidates should also have demonstrated troubleshooting ability and excellent soft skills. Responsibilities: · Perform user account maintenance · Help end users with application functionality · Troubleshoot issues for end users · Troubleshoot reporting and network printing issues · Attend Administrator certification program, pass certification exam Position Requirements: · 1+ years of experience in an application administrator role · Excellent people skills · Strong communication skills · Great technical acumen and interest · BA/BS in a related field, or demonstrated applicable experience Preferred, but not required: · Experience with Laboratory Information Systems · Crystal Reports experience · SQL and/or Oracle database experience · Programming experience Please respond with your resume for consideration]]>

<![CDATA[Works with users to analyze needs and provide suitable solutions dealing with PCs, thin clients, network connectivity, PC hardware configuration, PC software and other related activities. Installs and configures PC operating systems. Responsible for trouble shooting, break/fix, monitoring, viruses, security patches, problem isolation, and repair of thin clients, desktops, and PC configuration problems. Utilizes diagnostic equipment and software (Network General Sniffer, Microsoft/SMS/Ping/Tracert etc.) as required to isolate and bring about repair in a desktop and networked environment. Utilizes established help desk ticket system, to efficiently manage assigned service requests Candidates should have at least 4 to 6 yrs of experience for this position. Candidates should have great desktop and LAN/WAN skills sets, configure and troubleshoot connectivity issues. Looking for candidates that have experience working directly with XP operating systems and windows network environments. Candidates need to have great organization skills, documentation process, and excellent communication skills. Candidate needs to be able to have good customer services skills. . This would involve de-installing all equipment (printers, routers, switches, desktops, laptops, and desktop units. Need to create new standard image, and then deploy new and old equipment to the new site. Manage the process and set up of network and all equipment. ]]>

<![CDATA[Please Only Qualified Candidates Reply. Qualified Candidates Will Be Contacted Via Telephone. Required Skills: - PC Operating Systems XP - MAC a plus - Microsoft Office - Browsers and related technologies - Excellent verbal & written communication skills Preferred Skills: - Superior phone etiquite & customer support skills - Strong problem solving skills - Work well independently and as a team - Past customer service experience Position Description: Support customers on the phone and via emails taking customer calls and responding to e-mail inquiries throughout shift for tax season. Trouble-shooting and diagnosis of technical issues. Maintain objectivity in effective problem resolution. Escalate problems to Level II and supervisor based on department operations and procedures as necessary. Handle all incoming technical support problems using Remedy's ticketing system and other systems as required. Follow all department procedures. Weekend rotation and overtime required. The shift being filled is Tuesday through Friday 10AM-7PM, Saturday 9AM-5PM. Other shifts available.]]>

<![CDATA[• Professional Experience with PC and Laptop at least 2 to 3 years with hands on experience or 1 yr in College Labs, working on hardware repairs and/or upgraded on pc's, lap tops and printers, Networking, Security. • Must be comfortable swapping out Server & Computer Part's (Desktop experience necessary, laptop experience desired) • Must have own tools for repairing computers that include anti-static protection and DC volt-meter • Must have strong customer service skills • Must be well organized • Must have reliable transportation and valid driver’s license, Valid car Insurance, and Cell phone • Should enjoy driving - will be driving from location to location (field technician). • Should be able to locate addresses in your immediate area ]]>

<![CDATA[IMMEDIATE Technical Training Specialist long-term opening in the Baltimore, Maryland area. This position is in support of a large, long-term government contract. To be immediately considered for this opening, please submit your resume to the provided email address and we will contact qualified candidates ASAP. We are looking to complete all initial phone interviews by close of business Tuesday, March 16th. Please let us know the best way to communicate with you for initial contact. Thank you for your immediate consideration and we look forward to speaking with you soon! *MUST be able to pass a background check, credit check, and drug screening* *MUST be available to work off-hours and have flexibility with work schedule* Job Description: - Conduct the research necessary to develop and revise training courses - Develop and revise courses and prepare appropriate training catalogs - Prepare instructor materials (course outline, background material, and training aids) - Prepare student materials (course manuals, workbooks, handouts, completion certificates, and course critique forms) - Train personnel by conducting formal classroom courses, workshops and seminars - Good experience utilizing MS Word and Visio pertaining to technical writing documentation Soft Skills: - Willingness to learn, work well under pressure, and complete given tasks effectively, efficiently and on time - Great communication skills both verbally and in writing format - Customer-focused and strong work ethic ]]>

<![CDATA[PARTS PERSON NEEDED TO ORDER PARTS FOR BODY SHOP WILL TRAIN THE RIGHT CANIDATE SOME EXPERIENCE PREFERRED AL PACKER'S WHITE MARSH FORD 9801 PULASKI HWY WHITE MARSH MD 21220 CONTACT DEAN TOPPER 443-777-5035]]>

<![CDATA[AL PACKER'S WHITE MARSH FORD 9801 PULASKI HWY WHITE MARSH MD 21220 CONTACT DON MYERS BODY SHOP MANAGER --443-777-5126 PRIOR EXPERIENCE REQUIRED CURRENTLY DRP FOR --PROGRESSIVE, USAA, LIBERTY, ALLSTATE , ENCOMPASS ]]>

<![CDATA[Opening in Ft. Meade, MD. Must have experience managing help desk and knowledgeable of Windows operating systems. Position is direct hire/permanent. TS/SCI clearance with full scope poly and Bachelors Degree required. Apply at www.swiftstaffing.com.]]>

<![CDATA[Event Tech, a high-end special events production company in business for over 20 years, has an immediate opening for a Lighting Technician. Event Tech has built its reputation as a full service supplier with an extensive in-house inventory of the newest technology of audio, lighting, staging, temporary power solutions, and video production equipment. We have had the opportunity to serve clients in concerts, conventions, industrial, collegiate, theater, and inspirational productions of all sizes in many locations. Please see our website at www.eventtech.com for company details. Responsibilities: Will oversee and be a part of assembling, loading, on site set up, take down and returning to shop of various Lighting, Audio, and Staging equipment. •Familiarity with operation of industry standard lighting consoles such as WholeHog , ETC, and Leprecon •Thorough understanding of DMX and other control protocols •Ability to troubleshoot, repair, and fabricate DMX, Socapex, stage pin, edison, CamLok and other cable and connector types Some travel, A CDL a plus, DOT medical card and good driving record a must. A positive team oriented can do attitude even in difficult situations is essential, can be physically demanding, client driven scheduling weekends, nights, holidays and late notice. Ability to positively lead, organize and instruct others. Drug test and background check. Annual salary, benefits, and ongoing training. **Local Applicants Preferred** ]]>

<![CDATA[Event Tech, a high-end special events production company in business for over 23 years, is in search for a qualified Audio Technician. Event Tech has built its reputation as a full service supplier with an extensive inventory of the newest technology of audio, lighting, staging, temporary power solutions, and video production equipment. We have had the opportunity to serve clients in concerts, conventions, industrial, collegiate, theater, and inspirational productions of all sizes in many locations. Please see our website at www.eventtech.com for company details. Candidate’s minimum responsibilities include, but are not limited to: • Operate Yamaha PM 4000, Yamaha PM 5D, Midas Sienna, Vienna & Venice Consoles, JBL Vertec, EAW 750 Series cabinets, and similar equipment • Patch effect racks, amp racks, and mixing consoles. Operate digital speaker management systems, DSP processors, and digital mixing consoles • Install, tune, and operate time correction delays • Design, install, operate and maintain audio systems • Independently and productively utilize the following: MS Office Suite, Internet applications, Intelevent, Vectorworks, Audio Analysis Software (such as SMART). • Down rigging and flying of various sound systems and ancillary equipment • Act as a Crew Chief and/or Technical Director in a set up or show environment • Take direction and cues from a Technical Director and/or Producer in a set up or show environment • Function as a Technical Operator and Problem Solver in a dynamic, high pressure show environment • Read and interpret site diagrams, location maps, plots, etc. • Understand and troubleshoot single and three phase A/C Power Distribution • Generator Operation • Operate and troubleshoot single and three phase motor hoist systems • Operate lifts such as Genie ST-25 and Sumner Eventer • Fabricate, maintain and troubleshoot XLR, multi-pin, NL4/NL8, edison, camlok and various other cable and connector types. • Work at elevated levels of 5 feet or higher. • Load and Unload various equipment from company trucks • Lift a minimum of 75 pounds consistently • Operate automatic and manual company vehicles up to 26 foot non-CDL box trucks as well as possession of a DOT medical card • Work in both event/venue sites and warehouse environment • Work in areas outside of the audio environment, such as lighting, stagingio, video, etc. • Travel when required • Other duties as assigned Minimum Position Qualifications: • Ability to produce and maintain a clean and valid driver's license and meet company vehicle driving standards • Must possess a valid DOT medical card • Must be able to obtain a forklift operator certification • Ability to communicate effectively in English, verbally and in writing • Basic Windows computer skills including Microsoft Office; more specific skills with Intelevent Express will be necessary; training provided • Due to the nature of this position, you must be able to work nights and weekends on short notice. **Local Applicants Preferred** ]]>

<![CDATA[Required Skills: - PC Operating Systems XP - MAC a plus - Microsoft Office - Browsers and related technologies - Excellent verbal & written communication skills Preferred Skills: - Superior phone etiquite & customer support skills - Strong problem solving skills - Work well independently and as a team - Past customer service experience Position Description: Support customers on the phone and via emails taking customer calls and responding to e-mail inquiries throughout shift for tax season. Trouble-shooting and diagnosis of technical issues. Maintain objectivity in effective problem resolution. Escalate problems to Level II and supervisor based on department operations and procedures as necessary. Handle all incoming technical support problems using Remedy's ticketing system and other systems as required. Follow all department procedures. Weekend rotation and overtime required. ]]>

<![CDATA[Stronghold Security has an immediate opening for candidates with a minimum of 8 or more years experience in all or part of the areas listed below. The Senior Video/Telecommunications Technician will perform installation, routine maintenance, and repair of communications, dispatch, alarm, emergency, audio/video, and other electronic devices and systems. Candidates should have extensive knowledge in installation, maintenance and diagnostic systems. Technicians are responsible for the integration of large, complex automated voice, data and video telecommunications switching networks and systems at deployed locations. Technician’s additional responsibility will be to perform deployment, placement, set-up operation, and teardown of voice; as well as monitor, test alignment and fault isolation of voice, data and video telecommunications circuits, systems and equipment. The ideal candidate must be detailed oriented and committed meet deadlines, following instructions, prioritizing required assignments and able to direct and supervise subordinates. REQURIEMENTS: • Demonstrate the ability to work with PBX-Avaya G3, AT&T Merlin, CostCom Mux, RedCom and Redflex systems. • Must have the working Knowledge of Video Teleconference Equipment (VTC)-Polycom, Tandberg. • Must have or be able to acquire a Top Secret security clearance with SCI. ESSENTIAL FUNCTIONS: (Direct and supervise technicians in the following.) • Installs, maintains, and repairs electronic devices and systems such as sound systems, recorders, audio/video equipment; • Demonstrates continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality seamless customer service. • Read and interpret complex schematic diagrams and technical manuals. • Understand and follow oral and written instructions and work cooperative with others. • Perceive the full range of the color spectrum to work with electrical wires. Please send resumes to alm@strongholdsecurity.net or fax to: 410-922-5540. ]]>

<![CDATA[Voice and Data Cabling Technician needed for short term wkly. subcontract job. Possible other location positions may become available after this contract is up. AA degree preferred with voice and data knowledge! 5 ‘night’ work week (Sun night-Thurs night). 10pm-8am: with mandatory morning meeting. 8 hours per ‘night’ + breaks, with weekends off. Pay based on level of experience/knowledge. Professional working environment. Transportation and cell phone required. Must be self motivating and extremely reliable. Tools of the trade are a must. **Phone conversation is required, after resume is obtained, to confirm your working knowledge of Voice and Data Cabling. Please do not send your resume if you have little or no working knowledge of how voice and data works. If interested, send resume listing your contact number. ]]>

<![CDATA[Top technology solution provider is seeking a dynamic and energetic Inside Sales Representative with proven hardware sales experience. The primary responsibility of the Inside Sales Representative is to sell hardware and a variety of applications. Ideal candidates will have previous experience working for a systems integrator or technology distributor. Must be technically strong and have the ability to configure hardware and/or software. Responsibilities • Assist Account Executive in building sales pipeline by handling prospecting activities, lead generation, opportunity identification and development and progression through sales cycle. • Make outbound call calls from provided lists to set up appointments generate webinar and seminar attendance and marketing campaigns. • Call past customers and new sales to generate leads. • Assist in preparations of proposals • Respond to customer inquiries • Assess customer’s needs for technology and introduce technical service offerings. • Work with customer to resolve any problems involving orders, price, quotes and special pricing. • Build relationships to provide repeat business and excellent customer service. • Attend internal trainings to increase product knowledge • Keep abreast of new products and offerings, product changes and promotions. Required Skills • A proven track order of 2+ years of inside sales experience. • Previous experience in a systems integrator, technology distributor or similar industry • Must have the technical knowledge necessary to complete configurations • Prior telemarketing experience is preferred but not required (This is not a telemarketing position) • Associates or Bachelor degree • Must be well organized, highly motivated with a desire to be successful, able to work in a fast paced environment, and be able to handle multi-deal quotes simultaneously. • Must be aggressive, competitive and committed • Knowledge and proficiency of various computer hardware and software applications • Must possess the ability to work in a team environment and a willingness to help others and cross boundaries This is a temporary to permanent position. Hourly pay on the temp side is around $20 an hour plus commission. Permanent Salary is 40k plus a variable compensation of approximately 25k. For more information email Laura Shulgold, Director of Recruitment Development for AdNet /AccountNet Inc a cover letter detailing your qualifications, resume and current salary. Email information to lshulgold@adnetaccountnet.com. ]]>

<![CDATA[Total Environmental Concepts, Inc. (TEC) is a dynamic, growing company that offers competitive compensation and benefits including a variety of health care options, vacation during first year of employment, paid holidays, and many training opportunities. We are an environmental, construction, and petroleum service company looking for a service technician as we continue to grow our Petroleum Services division, headquartered in Glen Burnie. We need an awesome employee who is motivated, and highly qualified to work on petroleum distribution systems. International travel opportunities available for those who wish to work and travel. Familiarity with these is a major plus: : Verifone-Ruby/Topaz POS, Dresser Wayne, Veeder Root, Incon, Omntec, Gasboy, Pneumercator, Simplex day tank systems, Red Jacket STP's, and FE Petro STP's. Please note that applicants must be able to enter Federal facilities, possess a clean driving record, and have a minimum of three years experience in the petroleum service industry or equivalent experience. Must be able to work independently and efficiently, get along well with others, positively impress customers, demonstrate dependability. Some weekend and evening work possible. Get hired, come aboard, get ahead. ]]>

<![CDATA[Entry Level Information Tech opening in Baltimore City. No experience necessary but must have A+ certification or have taken recent Computer Science or related classes. Positions require a car, are long term temp & are working 40 hours a week day shift. Clean background/drug test required. Apply online at www.swiftstaffing.com. ]]>

<![CDATA[Growing Office Products Company is looking for an IT Support Technician to support all internal and external customers via help desk. $32,200 - $36,400 yrly]]>

<![CDATA[In need of a few entry level technicians to set up desktop computers for a client on site in a few areas in Maryland, contract may run for 4 years. A valid driver's license and reliable transportation required. Light background check necessary. Plesae forward resume to: SCD Human Resources at jjudd@scdit.com or faxt to 410-750-6387.]]>

<![CDATA[This posting is for a full-time, M-F, PC Technician in Baltimore, MD. No telecommuting or relocation options available. Technicians are responsible for handling simple hardware installations and maintenance/repair of desktops and printers. MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS • Bachelor’s degree from an accredited college in Computer Science, Information Systems, Engineering, Business, or other related scientific or technical discipline. • Two years (2) of experience in designing, installing, monitoring, and troubleshooting desktops and printers. • A+ Certification REQUIREMENTS • Excellent customer service skills and a desire to achieve high levels of customer satisfaction • Must have an ability to work with minimal immediate supervision. • Ability to organize and prioritize service calls in order to meet overall needs of our customers and Service Level Agreements. • Ability to follow necessary documentation, call closure and parts tracking processes and procedures. • Ability to document and maintain accurate time and mileage records. HP certifications preferred. TYPICAL EXAMPLES OF THE WORK • Provide on-site tech support to include installation, maintenance and repairs of desk tops, laptops, and peripherals. • Instruct customers in the operation and maintenance of their equipment as needed. • Maintain open lines of communication to ensure customer satisfaction and meet Service Level Agreements. • Track and insure return of all parts • Provide stakeholders with required call closure documentation and necessary reporting. • Resolve customer issues using superior customer service and communication skills. ]]>

<![CDATA[ Technical Support Associate needed ASAP for busy office! Strong computer expertise required, Need to have great organizational skills - Efficient Compensation For more information on application process reply to posting.]]>

<![CDATA[Small company looking for technician who would be able to set up a small PBX phone system using PBX.com. Must be experienced. Please respond via email to ljw0505@gmail.com]]>

<![CDATA[Licensed Electrical Contractor wanted to pull permits and perform work in Baltimore County, Rosedale Area. I have a small trailer park in Rosedale off Pulaski Highway. I am looking for a licensed electrician to replace six meter boxes (Provided by BGE) plus six sixty amp breaker boxes. I will provide pressure treated backboard for mounting, and all other material needed, plus the cost of permits. You will provide all labor to install and hookup. I am ready to start immediately, and I am looking for someone reliable, honest, and affordable. Please do not call if you are not licensed, able to pull permits, and available to perform work immediately. Please call 410-562-8963. ]]>

<![CDATA[Small company looking for technician who would be able to set up a small PBX phone system using PBX.com. Must be experienced. Please respond via email to April at ljw0505@gmail.com]]>

<![CDATA[ Telecom Technician Seeking an individual who has knowledge and a background in E-911 systems. More specifically, experience with PS/ALI systems. Individual would be responsible for: · Installation of cabling, connections, outlets, associated with VoIP and other types of phones · Planning and setting up the zoning layout for a campus or building · Provisioning the PS/ALI servers with necessary data · Installing other locator aspects that provide display and pinpoint call origin for enterprise authorities. ****Please attach Word formatted version of resume. ]]>

<![CDATA[The Linux System Administrator will provide Senior System Administration to the development systems which parallel the operational in capability and depth. Provide system administration services for Linux (Redhat) / UNIX infrastructure and development systems (scripting, system configuration, etc.). Ensure systems are kept in required configuration profile, including: patch maintenance, changes as required by evolvement of production environments, updating software and software configurations. Troubleshoot Linux systems identifying hardware, software, and procedural issues. Be a proactive member of team looking for improvements in technologies and efficiencies. Assume other duties / projects as they arise and be responsive to the needs of the department. Provide weekly status report on activities completed in the last week and current projects. RHCE preferred]]>

<![CDATA[Full-time/part-time position. Looking for a hard working person. A self motivated person, that can work on their own. Experience in installation, troubleshooting and repair of a variety of different appliances: Refrigerators, Stoves, Washer/Dryers, Microwaves, etc. Experience in diagnostic work utilizing schematics and manuals for a variety of appliances. Organizational skills with the ability to prioritize and handle multiple tasks. Please do not appy if you do not meet any of the qualificians. If interested please email at daverogers46@yahoo.com ]]>

<![CDATA[Full-time/part-time position. Looking for a hard working person. A self motivated person, that can work on their own. Experience in installation, troubleshooting and repair of A/V equipment including TVs, LCD projectors and PA systems. Experience in diagnostic work utilizing schematics and control manuals for a variety of audio/visual equipment. Organizational skills with the ability to prioritize and handle multiple tasks. Please do not appy if you do not meet any of the qualificians. If interested please email at daverogers46@yahoo.com ]]>

<![CDATA[Chesapeake Urology Associates is seeking a Technical Support Associate to function as part of CUA’s Information Technology team and will be providing technical support to the CUA end user community. This position is responsible for first level problem determination, problem/incident reporting, problem resolution and escalation. As required the position will provide support for the CUA LAN/WAN infrastructure as well. The selected candidate will: Diagnose and resolve reported problems Maintain status on open tickets Build, upgrade, and configure desktop devices Track hardware and software changes Assist with the management of hardware devices and software licenses Provide basic LAN administration under the direction of the Senior Administrator Requirements: Associates Degree or commensurate experience Communicate and work effectively in a team environment Possess a willingness to be on the phone Demonstrate the ability to research new IT technologies and produce written summaries for non-technical reviews Be capable of multi-tasking A+ Certification or verification of technical skills training preferred Proficiency in Office 2000/2003/2007 (Outlook, Word and Excel) Basic understanding of Windows Networking Interpersonal and communication (verbal and written) skilled needed Experience with Track-It a plus Some interoffice travel will be necessary (10-15% max per month) ]]>

<![CDATA[10 per hour with 9 hour shifts and max of 25.00? What? Must pay for your own drug test and will reimburse, what if you dont hire? You are a greedy cheap bastard and will rot in hell]]>

<![CDATA[Looking for a Computer Laptop Technician for a retail and service location in Baltimore. Candidate must have the following skills: • Be able to identify computer components in laptops and desktops • Assemble and disassemble laptops and desktop computers • Have knowledge and understanding of basic electronics, ohms laws • Knowledge and experience with the use of multi meters, soldiering and other tools of electronic repair • Knowledge and ability to troubleshoot Microsoft operating systems Dos, windows 98, 2000, xp, Vista • Experience networking systems wirelessly and lan in a windows environment • Experience replacing laptop LCDs, hard drives, motherboards and power connectors • Sales experience or desire a plus Reply with resume in a rich text or doc format for interview. Salary is dependent of skills but starts at $10 hr for the first 60 days with a max of $25. All employees are subject to a background check and drug test at the employee’s expense which will be reimbursed upon hiring. Candidate must be able to work from 10 am to 7pm and some Saturdays. All positions with us have potential of profit sharing with performance bonus. ]]>

<![CDATA[Desktop Support Helion Technologies provides IT support and services to customers through informative consultation and outstanding customer service. Our clients look to us as a trusted business partner and as an outsourced IT department to provide professional solutions through the management of their IT infrastructure, network and PC’s. The role of a Desktop Support Technician is the groundwork to a long and prosperous career at Helion. The development of skills are cultured and quickly applied through our team based environment with immediate feedback readily available. Candidates are expected to improve their technical aptitude over time with the expectation of moving forward through Helion’s tiered system. In lieu of Helion’s client expansion, the company is seeking several new hires in the area of desktop support. The primary role of desktop support personnel is to provide customer support and resolve beginner - intermediate level technical issues associated to the administration of users. Selected individuals should possess a recently acquired degree (Bachelor’s preferred) in a technical discipline or appropriate technical certification through accredited schools. It is preferred applicants have 1-3 years work experience providing tier 1 support over the telephone. In order to be considered applicants should possess: • Beginner/Intermediate proficiency in Windows 2000/2003 Server and Windows XP/vista operating systems. • Knowledge of Windows 2000/2003 Active Directory object manipulation including password resets, profiles, distribution & security groups and user account creation. • Knowledge of Exchange 2000/2003/2007 mail box manipulation. • Knowledge of system/network down troubleshooting. • Ability to perform setup and installation of PCs and servers. • Ability to install desktop software applications. • Ability to identify and resolve problems in a timely manner. • Understanding of how to manage difficult customer situations, respond promptly to the customer needs and solicit customer feedback to improve service. • Willingness to adapt to changes in the work environment. • Manage competing demands and able to deal with frequent change, delays or unexpected events. • Superior written and oral communication skills with ability to multi-task. Benefits include: • Traditional Medical Plan (100% paid), Dental, Vision Benefit Plans • 401(k) Profit Sharing Plan • Company Sponsored Events • Company Paid Holidays • Paid Vacation & Sick Time To apply: Visit our website at www.heliontechnologies.com and apply via our “careers” tab. Please indicate position title and salary expectations in the cover letter area. Helion is an Equal Opportunity Employer. ]]>

<![CDATA[SMARTECH is looking for contractors to work as Field Service Technicians immediately. Technicians would be responsible for handling simple hardware installations for Dell and other Warranty Customers. A strong background working with Laptops is a must. Field Service experience is a plus. A SMARTECH Field Service Technician works independently, in communication with a Service Delivery Coordinator, to provide installation, maintenance and repairs on equipment in a designated territory to assure high levels of customer satisfaction. Essential Job Duties: •Provide on-site tech support to include installation, maintenance and repairs of desk tops, laptops, and peripherals. •Instruct customers in the operation and maintenance of their equipment as needed. •Maintain open lines of communication with assigned Service Delivery Coordinator (SDC) to ensure customer satisfaction and meet Service Level Agreements. •Track and insure return of all parts •Provide SDC with required call closure documentation and necessary reporting. •Resolve customer issues using superior customer service and communication skills. Required Qualifications: •Must be authorized to work in the United States. •Must be a local candidate with knowledge of the geographical area and be available for immediate hire. •Must have a valid driver license and reliable transportation. •Must take and pass a comprehensive background check to include 7 year criminal history, drug screen and driving record. •Must be able to carry and/or lift tools, kits or parts of up to 50-75 lbs. •Excellent customer service skills and a desire to achieve high levels of customer satisfaction •Must have an ability to work with minimal immediate supervision. •Ability to organize and prioritize service calls in consultation with SDC in order to meet overall needs of our customers and Service Level Agreements. •Ability to follow necessary documentation, call closure and parts tracking processes and procedures. •Ability to document and maintain accurate time and mileage records. •Dell certifications preferred. Must have ONE of the following basic qualifications: A+ Certification 2 year (or greater) degree in electronics or computer technology High school diploma or GED with at least 2 years of PC hardware repair experience in a customer field environment. Previous military experience in an electronics related field. ]]>

<![CDATA[Ford Diesel Technician: Plaza Ford of Belair has an opening for a Diesel technician. Ford experience required. We have a state of the art facility and offer an excellent pay plan. We offer paid uniforms, production bonuses & yearly view point bonus. Top pay If you have a desire to be #1 in your profession join Harford County’s #1 Ford Dealer. Apply in person Mon thru Fri 8:00 – 5:00pm to 1701 Belair Rd Fallston MD 21047 or foreword resume to this site 410-838-3100 ]]>

<![CDATA[Ford / Lincoln Mercury General Line Technician: Plaza Ford of Belair has an opening for a general line technician. Ford / Lincoln Mercury experience required. We have a state of the art facility and offer an excellent pay plan. We offer paid uniforms, production bonuses & yearly view point bonus. If you have a desire to be #1 in your profession join Harford County’s #1 Ford Dealer. Apply in person Mon thru Fri 8:00 – 5:00pm to 1701 Belair Rd Fallston MD 21047 or foreword resume to this site 410-838-3100 ]]>

<![CDATA[Pointe Technology Group is currently seeking a Hardware Support Specialist for a contract position in Baltimore, MD. Candidate will be supporting the Centers for Medicare and Medicaid Services (CMS) in Woodlawn. Candidate will be subject to a background check and a credit check. If you are interested please forward a word version of your resume along with salary/hourly requirements. Statement of Work (SOW) Provide on-site desktop/hardware and/or technical support to the CMS CITIC end-user community during the standard operations support hours (Monday-Friday 6/6 ). CMS Executive level support will require 24/7 on-site support for designated CMS executives. Support efforts for the CMS executives also include all remote HHS should executive require technical support from an official HHS CMS remote site. This effort potentially requires travel (on a moment’s notice) to designated CMS sites within the surrounding Baltimore and Maryland Regional sites, and sites within in the District of Columbia. Required Skills Windows XP, Ghost, Remedy, Office 2007 and other desktop applications, experience with printers and other hardware devices, excellent communications skills,must have excellent troubleshooting and analysis skills, excellent customer service skills ,and a team-oriented attitude, experience with Blackberry devices; laptop administration. Have to ability to lift 20-50lbs. Desired Skills Candidate should be a self starter, self motivated, have excellent customer service skills, and have the ability to work well in a team oriented environment with little to no supervision. Familiar with or have working knowledge of U.S OMB federal policy , HIPPA, and other federal regulations geared towards ensuring the confidentiality, integrity and availability of electronically protected healthcare information. Have working experience with protocols (UDP ,TCPIP, PPTP ,DHCP), and other standard and non-standard protocols, proficient with all versions of ghost and other desktop and laptop imaging software. Understand basic concepts of the OSI reference model and other networking principles, experience with encryption standards and software for VPN and network based laptops. Qualified candidate should contact Gloria Nuckols at (301) 845-8382 or gnuckols@pointetech.com.]]>

<![CDATA[Helion Technologies provides IT support and services to customers through informative consultation and outstanding customer service. Our clients look to us as a trusted business partner and as an outsourced IT department to provide professional solutions through the management of their IT infrastructure, network and PC’s. Helion is currently in need of a Project Manager. Job Title: Project Manager Summary: Plans, initiates, and manages information technology projects. Leads and guides the work of technical staff and serves as liaison between business and technical aspects of projects. Plans project stages and assesses business implications for each stage. Monitors progress to assure deadlines, standards, and cost targets are met. Tasks: • Develop and manage structure and timelines of IT projects. • Develop or update project plan information with objectives, technologies, systems, specifications, schedules, funding, and staffing. • Manage project execution to ensure adherence to budget, schedule, and scope and submit project deliverables, ensuring adherence to quality standards. • Monitor or track project milestones and deliverables. • Assign duties, responsibilities, and spans of authority to project personnel, coordinate selection of project personnel, and direct or coordinate activities of project personnel. • Establish and execute a project communication plan. • Identify need for initial or supplemental project resources and identify, review, or select vendors or consultants to meet project needs. Negotiate with project vendors or suppliers to obtain resources or materials. • Schedule and facilitate meetings related to information technology projects. • Assess current or future customer needs and priorities through communicating directly with customers. • Confer with project personnel to identify and resolve problems. • Monitor the performance of project team members, providing and documenting performance feedback. • Coordinate customer network operations, maintenance, repairs, or upgrades. Requirements: • At least 3-5 years experience managing IT projects • Bachelor's Degree (Required) • PMP (Preferred) Benefits include: • Traditional Medical Plan (100% paid), Dental, Vision Benefit Plans • 401(k) Profit Sharing Plan • Company Sponsored Events • Company Paid Holidays • Paid Vacation & Sick Time To apply: Visit our website at www.heliontechnologies.com and apply via our “careers” tab. Please indicate position title "Project Manager" and salary expectations in the cover letter area. Helion is an Equal Opportunity Employer ]]>

<![CDATA[A new Career in Hospitality Technology in Columbia! MICROS Systems, Inc. is the world's leading developer of enterprise applications serving the hospitality and specialty retail industries. We are a smart, progressive, energetic, rapidly growing great place to work. We seek individuals looking for a fast paced, exciting career to grow with us. MICROS offers a great business casual working environment, competitive salary and a comprehensive line of benefits. Columbia Customer Support Analyst Job Responsibilities: Answer incoming customer calls in a timely manner and/or takes assignment of cases from others. Resolve customer software issues using available resources. Support Implementation personnel with technical questions. Escalate unresolved cases as necessary. Dispatch unresolved cases appropriately as needed. Document all work as instructed. Use discretion and judgment to ensure customer satisfaction and utilization of time. Other duties may be assigned. Qualifications: Associates Degree and a minimum of six months related experience or an equivalent combination of education and experience. Proficiency with computers in a Windows environment. A+, MCP or MCSE certifications are a plus. Excellent verbal communication skills. Good written communication skills. Available for varied hours/shifts in 24-hour/365 days a year department setting. Prior Help Desk or Hospitality experience is a plus. While performing the duties of this job, the employee is regularly required to sit and/or stand and may occasionally lift and/or move up to 10 pounds. MICROS enjoys being an Equal Opportunity Employer m/f/d/v. How to Apply: Paste the following link in your internet browser: <a href="https://ats.navicus.com/careers/job.aspx?CompanyID=MICROS&Website=Careers&RequisitionID=6033&Source=Company%20Website&CurrentCompany=1" rel="nofollow">https://ats.navicus.com/careers/job.aspx?CompanyID=MICROS&Website=Careers&RequisitionID=6033&Source=Company%20Website&CurrentCompany=1</a> Or to learn more about us-go to www.micros.com Careers and apply to the Columbia Customer Support Analyst requisition number 4334 MICROS enjoys being an Equal Opportunity Employer m/f/d/v. ]]>

<![CDATA[Company Overview: Preferred Systems Solutions, Inc (PSS) is a recognized leader in providing Information Technology, Engineering, Logistics Management Support and Consulting Services. For over 15 years, PSS has enabled Government and Commercial clients to achieve their organizational initiatives through the application of high quality, innovative, and cost effective professional services and solutions. PSS provides a positive working environment, with opportunities for advancement in our growing local Federal sector workforce. We offer an excellent compensation package which includes a generous salary, insurance (medical, dental, vision, etc), holidays and paid leave, 401k plan (employer matching contribution), tuition reimbursement, computer purchase programs and more. EOE. Job Description: CANDIDATES MUST BE HP PRINTER CERTIFIED!! • PSS is seeking a Certified HP Printer and PC Technician to do field work in the Baltimore area. • High school graduate / associates degree preferred, but not mandatory. • Requires a good working knowledge of computers, electronics, and electro-mechanical devices • Past experience with Printer/PC configuration. • 1-3 years field service experience in troubleshooting and repair of HP Printers and Personal Computers. • A basic background in computer hardware and knowledge Responsibilities: • Upgrading Desktops, Peripherals, and HP Printers • Inventory all equipment upon arrival to site. • Stage NEW equipment at identified location • Migrate user data off of old equipment • Testing of hardware and software • Installation of NEW equipment • Uninstall of OLD equipment • Completion of branch issues log • Configuration of hardware and software • Next day support and resolution of issues ]]>

<![CDATA[The client needs a Field Service Tech to support the clients’ locations in the local area. The candidate will be performing Break/Fix on desktops and laptops as well as 60% of the calls being printer repairs. Will also be involved in installation, move, add and change (IMAC) activities. General responsibilities: · Daily travel to client locations to troubleshoot and repair various HW. · 100% travel. · Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals. · Documents, maintains, upgrades or replaces hardware and software systems. · Supports and maintains user account information including rights, security and systems groups. · Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed. · Determines and recommends which products or services best fit the customers' needs. Required Skills: · A+ Certification. · Experience performing break/fix on printers and multifunctional devices. · Experience in a Field Service role traveling. · Reliable Vehicle with ability to travel up to 100 miles from local area. (Majority of calls are within 30 miles). · Good driving record. · Vendor Certifications are a plus i.e. (HP, XEROX, Lexmark). Compensation: $16/hr W2, mileage, tolls and parking are reimbursed. ]]>

<![CDATA[Provide help desk services, maintain adequate inventory level of IT supplies, maintain an updated list of equipment, and provide ongoing Technical support to users. The candidate will be required to install hardware, and assist users in solving hardware problems. She/he will create or modify reports using office productivity software. Knowledge, Skills and Abilities: o Install, maintain and monitor electronic system and equipment o Ability to troubleshoot and resolve hardware and software problems o Train others in the operation of computer equipment and use of software o Analytical and problem-solving ability o Three years of experience in the installation, maintenance, monitoring and operation of electronic data equipment o Advanced user of Microsoft Office 2007 suite (particularly Word, Excel and Access) o Or Three years working experience using Microsoft Office suite (particularly Word, Excel and Access) o Ability to lift and/or move equipment Minimum Education and Experience Requirement o A bachelor?s degree from an accredited college or university and three years of experience in the installation, maintenance, monitoring and operation of electronic and automated office equipment hardware and software. o Equivalent combination of education and experience. ]]>

<![CDATA[The American Red Cross Greater Chesapeake and Potomac Region is actively seeking an eBDR Coordinator to become a part of its team! This postion will work a shift of: Monday - Friday, 8:30am - 5:00pm Summary: Participates in all aspects of eBDR related issues, software upgrades and electronic equipment. Responsible for eBDR user data base; eBDR and all equipment, including receipt storage, security, maintenace, and repair. The eBDR Coordinator will: * Troubleshoot, perform repairs * Determain if new equipment must be ordered * Provides problem solving advice * Reconciliation of eBDR equipment * Investigates missing eBDR equipment/supplies * Other duties as assigned Job Requirements: * Associate's Degree in Computer Science or 2 years of equivalent experience * 2 years of technical experience in laptop hardware repair, cabling, and network infrastructure * 2 years of technical experience in the installation and troubleshooting of printers and other computer equipment * Experience with network technologies, Microsoft Office products, including Windows operating systems Please visit our website at: www.redcrossblood.org to apply for this, and a list of our current job opportunities. Job code: (BIO854) The American Red Cross - Greater Chesapeake and Potomac Blood Services Region is a non profit organization that offers employees growth and development; team spirit; a competitve salary; a comprehensive benfits package; and free parking. We are an Equal Opportunity/Affirmative Action Employer. EOE/AAand M/F/D/V. ]]>

<![CDATA[We are currently seeking candidates for work in the Baltimore area. Desktop Implementation Technician Needs to have experience with Implementation including; Imaging, Installation, Wireless Technology, Network Printers. Should also have a solid understanding of networking and network infrastructure with knowledge of Novell a plus. Ability to lead and strong verbal and written communication skills are a must. Candidates must be able to work in fast paced hospital environment with high demanding users (Dr's, Nurses, etc.) Candidates selected will be sponsored for a high level government security clearance. Interviews will be held in our office in Elkridge, MD on Wed, March 3 and Thurs, March 4. ]]>

<![CDATA[We are currently seeking a Project Coordinator with experience in the Information Technology field. Ideal candidate should have project coordination/project management background in the IT field as well as a strong technical background. You will be supporting a Desktop Support team. Requirements: Needs to have familiarity and ability to coordinate with external and interdepartmental departments for the following; Facilities: Casework, Power, Wall mounts Network: New Jack drops, Existing Jack activations, IP/DNS Implementation: Desktop installation, Thin Client Technology, Wireless Technology, Network Printers Ability to lead and strong verbal and written communication skills are a must. Though this position is to coordinate all the above activities they must also be willing and able to pitch in hands-on if the situation warrants. All candidates MUST be eligible to obtain ts/sci clearance w/ polygraph. Interviews will be held in our Elkridge, MD office on Wed, March 3 and Thurs, March 4. Please forward resumes to tj.recruiter@gmail.com. ]]>

<![CDATA[Chesapeake Urology Associates, is seeking a Technical Support Associate for our IT department located in Owings Mills, MD. The Technical Support position functions as part of CUA’s Information Technology team and will be providing technical support to the CUA end user community. This position is responsible for first level problem determination, problem/incident reporting, problem resolution and escalation. As required the position will provide support for the CUA LAN/WAN infrastructure as well. The selected candidate will: Diagnose and resolve reported problems Maintain status on open tickets Build, upgrade, and configure desktop devices Track hardware and software changes Assist with the management of hardware devices and software licenses Provide basic LAN administration under the direction of the Senior Administrator Requirements: Associates Degree or commensurate experience Communicate and work effectively in a team environment Possess a willingness to be on the phone Demonstrate the ability to research new IT technologies and produce written summaries for non-technical reviews Be capable of multi-tasking A+ Certification or verification of technical skills training preferred Proficiency in Office 2000/2003/2007 (Outlook, Word and Excel) Basic understanding of Windows Networking Interpersonal and communication (verbal and written) skilled needed Experience with Track-It a plus Some interoffice travel will be necessary (10-15% max per month) ]]>

<![CDATA[Direct Mail Fundraising and Printing Company with over 30 years of experience looking for a motivated computer support person. JOB DUTIES: Format address lists Compare files Generate Reports for Clients Learn about specific operational programs of the company Work in warehouse environment for 50% of job running an Inkjet machine SKILLS: Proficient in Microsoft Excel, and able to learn various software applications. Knowledge of FoxPro and Postal Software a PLUS. Be able to Multi-Task! Maintain Knowledge of Postal Regulations Excellent Communication skills with Managers and other employees a must! Please send your resume to us.]]>

<![CDATA[Comcast Spotlight - The advertising sales division of Comcast Cable. We put the power of cable to use for local, regional and national advertisers. Spotlight is focused on moving the industry forward by offering state-of-the-art advertising solutions to business big and small. Our advanced technologies and innovative products enable advertisers large and small to reach their audiences effectively and efficiently. www.comcastspotlight.com -Analyze inventory availability to control and manage oversell situations. -Develop control features to monitor and track inventory (i.e. ,increasing the efficiency of our current tools/methods as well as incorporating new features to improve processes). -Expectation is that the tools are provided for all users to review inventory that is accurate and up to date. -Ensure and verify that contracts are entered with proper inventory allocations in a timely manner; oversell order lines are properly marked for unavailability and thus not entered. -Expected result is that reports accurately state what is sold in allocated inventory areas. -Ensure that all traffic inventory-related requirements of sales management and staff are met, such as reports being distributed daily and/or in a timely fashion and information is provided as requested. -Communicate oversold networks to local management and sales management to improve/reduce oversells to a minimum and provide data to sales and traffic that is accurate and timely. -Responsible for continually reviewing and revising procedures as needed to improve overall inventory operations. -As the processes of the company change, it is necessary for the procedures to access or evaluate inventory to be adaptable or change with the needs of the company. -Maintain positive and definitive communication with management to allow management the levity to work within the limits of our inventory and create win-win scenarios for our customers thus increasing the value of our product to our customers. -Provide updated accurate inventory reports daily and notification of oversold networks up to a minimum of four weeks in advance at least once each week on Tuesdays. -The expectation is that we will be able to proactively work on inventory issues in order to maintain credibility with our clients. -Ensure that inventory is reviewed and action taken to correct problem areas not less than 4 weeks and up to 13 weeks in advance especially for orders booked in advance.It is expected from our clients that we will know well ahead of time if or when there is inventory that needs to be adjusted, thereby inspiring confidence in our ability. -Punctual, regular, and consistent attendance is required. Must be available for overtime or extended hours, as needed. -Perform other related duties as assigned. Required Skills: Requirements: -Must be able to use a computer proficiently -Must be able to adapt to change -Must be able to multi-task Experience: -Media experience is preferred. Education: High School or GED Comcast is an EEO/AA/ Drug Free Workplace <a href="http://www.ecentralmetrics.com/respond.cfm?posting=79551&bid=223" target="_blank" rel="nofollow"><img border="0" src="http://engine.postingworks.net/images/applybuttons/applybutton.cfm?cid=287"></a> ]]>

<![CDATA[I'M LOOKING FOR A HARD WORKING HONEST AND DEDICATED TECHNICIAN FOR MY SHOP. I CURRENTLY HAVE 2 MECHANICS AND ONE OFFICE MANAGER. I NEED A MECHANIC WHO CAN DO THE WORK AND AS WELL AS DEAL WITH CUSTOMERS, ORDER PARTS, AND WRITE TICKETS. IF YOU ARE THE RIGHT PERSON FOR THIS JOB. CALL ME. I AM WILLING TO TRY ANY ONE WHO HAS EXPERIENCE WITH THIS TYPE OF JOB. I WILL PAY ACCORDING TO YOUR EXPERIENCE AND YOUR WORK. I WILL TRY YOU FOR ONE WEEK FOR A VERY BASIC SALARY TO TRY YOU OUT. THEN I CAN DETERMINE IF YOU ARE THE RIGHT GUY AND WHAT YOUR SALARY WILL BE. GIVE ME A CALL OR EMAIL ME YOUR RESUME. 443 854 7509 JEFF jahanshaw@hotmail.com]]>

<![CDATA[ IT Support Engineer A Premier IT Services firm has an on-site support and engineering position available in Baltimore. You will be responsible for providing outstanding IT support to your clients. You will manage their Windows servers, IT infrastructure and provide support and maintenance to the PCs, printers and users on a fixed schedule basis. As thier acting IT manager, you will help set policy and suggest changes and aquisitions. We will provide you with a wealth of company and partner resources and support to ensure your success. You must be well organized, follow through on promises, understand how to keep an IT network working well and, most of all, show that you care about each client and their network. Typical hours are M-F, 8:00am to 5:00pm. but the occasional night or weekend may be required from time to time. You will need a car to travel to clients. You must have at least 3 yeras professional experience andexcellent English communication skills. You must be at minimum an MCP with extensive experience with Windows 2003-8, Exchange 2003-10, Backup Exec, Windows XP-07, and networking in general. You must be self motivated and like taking charge. This is a perminent position with lots of growth capability. We have excellent benefits, good pay and fully paid health insurance. This is an excellent job with the added benefit of helping improve our society. Email your resume and salary history. ]]>

<![CDATA[HALOTEQ (www.haloteq.com) is a 7 year old Sparks, MD based Managed Services and outsourcing company serving the mid-Atlantic region. We are looking for the right person, the right skills and the right personality. The position will be start out at $15 / hour for 20+ hours per week and will grow into a full time position for the right person. Are you missing some of the requirements but feel like you could get up to speed over the week-end? Are you willing to do whatever it takes to be successful? Do you expect to work really hard and still have fun? Is it important to learn new things every day? Do you have the confidence and work ethic but maybe not the work history? To Apply – send your resume and justification to: position0115@haloteq.com What is a justification? Tell me in your own words why you are the right candidate. Resumes are necessary but boring. Some job specifics from out last printed ad below. Detailed Duties and Responsibilities: Responsibilities and duties may change due to our dynamic environment. Responsibilities and duties listed here are strictly a summarization and are subject to alteration. • Provide 100% client satisfaction • Exceptional customer service skills • Proficiency in network design and troubleshooting • Proficiency of Windows Server 2003/2008 operating systems • Expertise in Microsoft desktop platforms • Expertise in Microsoft Office Suites • Exceptional Knowledge of Active Directory and GPO design and editing • Support and maintain client network systems • Able to work independently or in a team environment • Knowledge of Windows XP/Vista/WIN7 • Exceptional troubleshooting skills in WINTEL environments • Exceptional troubleshooting skills in CITRIX environments • Experienced MCSE preferred Additional Desired Skills • Web design and editing skills (HTML) • VoIP experience • VMware knowledge and skills • Hosted Virtual Desktops ]]>

<![CDATA[ONLY MONEY MOTIVATED INDIVIDUALS NEED TO APPLY NO SALES EXP REQUIRED CAR AND CELL PHONE A MUST -- DESIRE TO EARN A PLUS DRUG SCREENING + BACKGROUND CHECK EARN REALISTIC $1000+ weekly Call 8am-10pm Theodore Stinson (917) 887-2520 ]]>

<![CDATA[America's Remote Help Desk (ARHD) is a stable Maryland based IT outsource firm in our 10th year of business. We are a National Infrastructure Management and Help Desk Service provider with a local presence in the Baltimore/Washington market. We provide a cutting edge service offering with a sustainable competitive advantage. OPPORTUNITY: Our Client is seeking a BI-LINGUAL (English & Spanish) Windows & Internet Instructor. This is a Part Time hands-on computer training position for users learning Windows 2000 and Windows XP, Microsoft Word, Internet and other basic Microsoft applications. Training materials, manual and curriculum will be provided. Our client is located in Baltimore, Maryland. Classes are held once a week for 2-1/2 hours (4:30 pm - 7:00 pm). The position pays $25/hour. RESPONSIBILITIES: • Teach and lead classes on various computer and/or work related skills. • Work within a classroom environment in a computer lab setup. • Train end-users in basic applications at the beginner level. • During class time, will provide individual assistance to students as needed. EDUCATION AND EXPERIENCE REQUIREMENTS: 1. CANDIDATE MUST BE BI-LINGUAL. Must speak ENGLISH & SPANISH fluently. 2. Position requires a minimum of mid level application experience. ]]>

<![CDATA[Great opportunity for growth! We are seeking a Pharmacy Technician/Health Benefits Advisor to work with patients to determine eligibility for assistance / sliding fee programs and will work closely with Pharmaceutical companies to assist patients qualifying for the Pharmacy Assistant Program. Will also perform customary Pharmacy Technician duties. *Must have completed an accredited Pharmacy Technician program and have certification, or be eligible to take the exam. Previous medical front office experience preferred. Must have outstanding customer service skills. At least 2 years as a Pharmacy Techinician, preferred. Bilingual (Spanish/English) preferred. Baltimore, MD. Daytime hours - Monday-Friday. Some Saturdays as needed (1/2 days). *Great benefits and surroundings. ]]>

<![CDATA[Paid tech training and FREE College/paid GED training. Aviation, Auto, Office and many others to choose from. Daily interviews conducted. Call today for best JOBS!! JOIN THE NATIONAL GUARD OF MARYLAND Must be in free from medical problems, drugs, and minor law violations may be considered. ACTIVE DUTY AND NATIONAL GUARD POSITIONS AVAILABLE PAID TRAINING AND FREE COLLEGE. PT or FT BENEFITS AVAILABLE send email to adidas15@aol.com]]>

<![CDATA[ Dresner group is looking for a Part Time (16-24 hours/wk) Helpdesk Technician to work on-site at our office in Columbia, MD. Job Responsibilities ◦Deliver personalized IT infrastructure support for Dresner Group's customer base from a centralized facility using remote capabilities and leading-edge automation tools. ◦Identify, troubleshoot, research, support and resolve customer IT issues. ◦Escalate issues to appropriate technical personnel when necessary. ◦Provide full support for Microsoft products and the network environment. ◦Provide best-effort support for all applications. Technical Skills Required ◦A+ Certification or equivalent knowledge of computer hardware. ◦Network+ Certification or equivalent knowledge of networking hardware and related telecommunications technologies. ◦MCP or equivalent knowledge of Microsoft operating systems and networking fundamentals. Personal Skills Required ◦Must have excellent customer service skills in always putting the customer first. ◦Ability to handle emergency situations in a calm and directed fashion, and lead teams in such situations as needed. ◦Excellent written and verbal communication skills. ◦Must posses exceptional problem solving, critical thinking and analytical skills to troubleshoot and resolve project issues and challenges. ◦Strong attention to detail and deadline-orientated. ◦Strong teamwork and interpersonal skills. ◦Must be accustomed to working on various issues simultaneously and ensuring the integrity of each project. The Rewards ◦Become a member of a leading-edge company using the latest IT tools and techniques. ◦Experience an environment where continuous learning is encouraged and the pursuit for further certifications is supported. ◦Team up with highly skilled technology professionals in a dynamic and supportive environment. ◦Challenge yourself technically on a daily basis. ◦Collaborate with an exceptional leadership team, each with a proven track record of success. ◦Participate in the implementation and growth of customer support. ◦Measure your success by how satisfied your customers are. ◦Earn a competitive salary. ◦Enjoy a comprehensive benefits package. To Apply Are you ready to launch into the future and boost your IT career at Dresner Group? Then send us your resume via e-mail in Word format only to hr@dresnergroup.com. Refer to job position title in the subject line. Dresner Group treats all resumes or inquiries received with the utmost confidentiality ]]>

<![CDATA[Local Fitness Equipment Service Company has a position for a qualified technician to join our fast growing team. Troubleshooting skills and knowledge of basic tools an absolute prerequisite. Training period is 3 to 6 months in which employees learn specifics to the industry. We are looking for the right person who wants to make this their career. Valid driver’s license req’d, may need to submit to drug test and/or background check. Please call 410-679-5002 or respond to this posting with letter of interest/resume. ]]>

<![CDATA[Duties: Serves as Systems Administrator, to assist the school's administration and faculty in the planning, development, and management of its technological infrastructure and access; ensures the stable operation of all in-house hardware, software, server, and network connections; manages and maintains faculty, staff, and computer lab workstations, printers, plotters, scanners, and supplies for hardware; develops systems to ensure quality and timely student work output; serves as liaison with university IT administration; manages inventory of IT and instructional support equipment; and performs other duties assigned by the Dean of the School of Architecture and Planning. Minimum Qualifications: Associate's Degree in Information Technology or a closely related field; three years experience in IT infrastructure development and management, preferably within a design- oriented environment. Preference: Bachelors Degree Requirements: Ability to relate and understand /design new media production technology and software needs; ability to communicate effectively; ability to analyze and problem-solve; skill identifying, communicating, and resolving issues, in order to maximize the benefit of current and future IT investments for the School; ability to relate and understand design and production technology and software needs within a design environment; and demonstrate the capability to continuously advance and broaden the educational goals of the School through the use of technology. To Apply: Send letter of interest indicating Job #2010-006, a resume, a Morgan State University Application for Employment, and three names of references with telephone numbers to: Morgan State University, Office of Human Resources, 1700 East Cold Spring Lane, Baltimore, Maryland 21251 or you may e-mail your information to jobs@moac.morgan.edu. ]]>

<![CDATA[Position: Technical Support Engineer Location: Baltimore, MD Terms: Direct HIre Salary: $35-50K/yr BOE Hours: 2nd and 3rd Shifts available ONLY APPLY IF YOU HAVE THE EXPERIENCE REQUIRED AND IT IS VISIBLE IN YOUR RESUME Our client is the leading provider of high capacity managed Internet hosting services, they currently have an opening for an Level I/II Technical Support Engineer with at least 2 years of experience. We are seeking an intelligent, highly motivated individual that enjoys assisting clients and has a passion for troubleshooting, learning, sharing knowledge, and understands when to escalate technical issues. 2ND SHIFT Hours available 3RD SHIFT Hours available Responsibilities include: - Prompt attendance and punctuality - Ability to learn quickly and effectively - Monitor nightly backups - Managing, monitoring, and administration of servers - Monitoring and responding to system and network alarms and alerts - Provide Level 1 assistance to customers and staff via phone, chat, and email - Escalation of critical issues to on call support staff - Installation of servers - Maintaining accurate customer records - Perform other duties as assigned Requirements: Individuals should have experience in IIS specifically its configuration. Should be able to work with Applications in a Server Based Environment MUST have experience with BROWSER BASED Applications Should have a good understanding of .NET Proficiency in the use of MS Office Suite, some experience with Windows 2000 and/or 2003; some experience using Linux; must have knowledge of basic Internet protocols and services such as TCP/IP, DNS, SMTP, POP3, FTP, TELNET, PING, SSH, and HTTP/HTTPS; some basic knowledge of and/or the desire to learn web application servers and platforms such as IIS, Apache, ASP, .NET, ColdFusion, PHP, Perl, HTML; ability to explain technical information to both technical and non-technical people. Excellent verbal and written communication skills are required. Experience with some of these technologies is a very helpful, but not strictly required. This position requires a combination of customer support and systems administration. We will provide training to the right candidate in order to fulfill all technical aspects required of the position. Benefits include paid vacation, company matching 401K program after 12 months of employment, and company paid medical/dental. ]]>

<![CDATA[We are seeking a Technical Support Tech/ Network Enginner to work for a 1 week temporary assignment in Annapolis, MD starting MONDAY!! You should be experinced with general technical support, networking, routers, servers, etc. A+ or other Certifications are a plus!! Hourly rate is $20-$25/hour depending on experince. MUST be available tostart Monday and work all next week-- strong possibility of this position becoming long term if you are interested as well! ]]>

<![CDATA[CRI Solutions is looking for a dynamic Support Analyst (Software) who is committed to delivering the highest quality service to our clients. CRI Solutions is an industry leader in supplying custom software and related products to credit unions and banks nationwide. With a 30-year history of excellence we are looking for someone who is as dedicated to success as we are. The Support Analyst will reviews, analyzes, and modifies programming systems including encoding, testing, debugging and installing to support our proprietary software products. Provide frequent communication (phone and/or e-mail) with the client regarding the status of outstanding support requests. Identifies, researches, and resolves technical problems. May periodically go to client sites to perform software modifications and provide client support. If you have the following we are looking for you - Strong PC skills and experience in several PC applications . Familiarity with databases. Strong ability to absorb technical information and apply it to business solutions. The ability to build and establish highly satisfied client relationships. Excellent logical problem solving skills The ability to set priorities and manage client expectations. The ability to work both as part of a team and independently. We prefer : Associate*s Degree or 4 year degree or related experience or an equivalent combination of education and experience. Applicants should be able to travel on short notice. Prior Help Desk, software support, or mortgage processing experience is a plus. Prior VBA, SQL and/or Crystal Reports experience preferred.]]>

<![CDATA[Network Administrator MSI is looking for a Network Administrator to join our team in at the Social Security Administation in Baltimore, Maryland! The Network Administrator is responsible for providing desk side support to all executive level staff and provides system administration. The Network Administrator will be responsible for 2 servers. The OCELS team provides IT support to the Executive Level at SSA; supporting approximately 350 users. Required Skills Excellent customer service skill. Windows NT/2000/XP, MS Server 2000 and 2003, MS Office support skills, Network server troubleshooting and problem resolution skills. Required Experience Bachelor's Degree MCSE certification is required. ]]>

<![CDATA[To apply please visit the following link: <a href="http://www.corporatebrokers.com/apply.asp?JobID=1288" rel="nofollow">http://www.corporatebrokers.com/apply.asp?JobID=1288</a> Our client maintains a Network Operations Center and provides support, monitoring and troubleshooting for WAN and MAN networks. Our client has an immediate need for a Third Shift Network Support Desk Technician. The Technician will be responsible for core and customer network monitoring, trouble shooting, and other operational duties as assigned. The Technician will be responsible for first level technical trouble resolution of customer issues, proactive monitoring, and internal/external communication including interacting with vendors to ensure timely resolution of trouble reports. He or she must be willing and able to work third shift to support a 24x7x365 environment, including weekends and holidays. This full-time position reports to the Managed Services Center Manager and will be located in Glen Burnie, MD. Our client offers a competitive pay and benefits package, including health, dental, and vision insurance, paid time off, company holidays, and a 401(k) program with a company match. Primary responsibilities: • Work in the Network Operations Center on Third Shift, which is an overnight shift • Provide superior customer service by being courteous, knowledgeable, and professional. • Provide first level support to resolve complex technical customer problems • Process and prioritize customer requests by phone , e-mail, or in person for service related assistance applying to a variety of technologies • Utilize the trouble ticket system to log all requests and activities including documentation of special requests and customizations considered important for future support • Monitor the operational support systems to proactively identify service impacting events relating to IT, network, and facility conditions • Communicate with customers and internal staff at regular intervals to ensure expectations are set and that appropriate attention is being paid to customer requests • Escalate problems to the appropriate engineering disciplines within the organization or external vendors as required to achieve resolution Qualifications: • Previous customer service work experience is required, but candidates with network help desk experience are preferred • 1 - 3 years related Network Help Desk experience (or similar IT experience) • Strong interpersonal and communication skills with the ability to interpret complex topics. • Strong analytical and independent problem solving skills • Excellent written and verbal communication skills • Demonstrable level of competency with Internet technologies including: o Principals of networking o Cisco networking devices o Windows operating system Desired Skills • Knowledge and experience with IP troubleshooting, TCP/IP, DNS, ping, traceroute • Basic Windows Server administration including monitoring backups, apply security patches, basic troubleshooting • Ability to learn basic troubleshooting of Wide Area Networks • Must be able to find answers to technical problems through a variety of mediums and work with minimal supervision. This position requires you to work nights, Holidays and weekends as well as be on-call when required. To apply please visit the following link: <a href="http://www.corporatebrokers.com/apply.asp?JobID=1288" rel="nofollow">http://www.corporatebrokers.com/apply.asp?JobID=1288</a> ]]>

<![CDATA[Help Desk Supervisor Helion Technologies provides IT support and services to customers through informative consultation and outstanding customer service. Our clients look to us as a trusted business partner and as an outsourced IT department to provide professional solutions through the management of their IT infrastructure, network and PC’s. In lieu of Helion’s expansion as a competitive MSP, the organization is looking to hire a Help Desk Supervisor located at its Corporate Headquarters in Timonium, MD. The Help Desk Supervisor is responsible for the successful management of the Service Desk department; ensuring that client issues are resolved to their satisfaction in a prompt, immediate manner and employees are developed & challenged through Helion’s tiered system. Tasks include: • Resolving escalated technical issues (tiered 3 & beyond) • Resolving escalated customer complaints • Promoting and overseeing the development of staff in a positive, challenging environment • Assisting with internal and external projects Required Knowledge: Windows Client Operating Systems, Windows Server Operating systems, Server Migrations, Exchange, Email Cutovers, Cisco Phone Systems, Phone systems (Other), Cisco Switches, Cisco Wireless AP, General software installation and troubleshooting, PC Hardware, PC Peripherals, DMS setup and troubleshooting, DNS Internal, DHCP, DNS management External, Paging software, Body Shop software, Parts software, backups, VPN, Security Cameras, Alarm systems, Web filters, Spam filters, Blackberry phone setup and troubleshooting, Blackberry Server setup and troubleshooting, VMWARE, Web Development, Kaseya Management, IIS, IAS, Profiles troubleshooting, Accounting software, Email Relay, Terminal services, Antivirus, Active Sync, Citrix, CRM, Microsoft Office Software, General Office Productivity software, Networking Monitoring, MAC, F & I Software, Cell phones - setup and troubleshooting, Physical and Electronic Fax setup and troubleshooting, Printer Setup and troubleshooting, Circuit troubleshooting, Internet connection troubleshooting (Edge Network), Connect Wise Qualifications: • Must possess a 4 year degree in a technical discipline from an accredited University. • Applicable certifications are not required but highly preferred: Microsoft, CCNA, ITIL, etc. • Applicants must have 5-8 years work experience providing technical support on the phone, remotely and in person. • At least 1-3 years supervising/managing support personnel in a Help Desk setting; participating in hiring, performance management, mentoring, monitoring ticket queues, resolving escalated issues, etc. Benefits include: • Traditional Medical Plan (100% paid), Dental, and Vision Benefit Plans • 401(k) Profit Sharing Plan • Company Sponsored Events • Company Paid Holidays • Paid Vacation & Sick Time To apply: Visit our website at www.heliontechnologies.com and apply via our “careers” tab. Please indicate position title “Help Desk Supervisor” and salary expectations in the cover letter area. Helion is an Equal Opportunity Employer.]]>

<![CDATA[Seeking a help desk representative in the Glen Burnie Area. Qualified candidate should have 1 -2 years of experience in a helpdesk field as well as experience troubleshooting MS backend applications. This is a Contract to Hire position. Interested candidates should attach a Word formatted version of theire resume.]]>

<![CDATA[Technical Services Manager position in Annapolis, MD. We are seeking someone with experience in small to medium MS Servers, Network Engineering, Windows 2003, Windows 2008, enterprise level servers, routers, networks and general troubleshooting. A+, MCSE or Cisco certifications are a plus! Experience managing other employees or technicians is highly desired. Salary is $55-$65k plus benefits (2 weeks vacation, holidays, etc). This is a great company to work for and there is room to advance and grow your career. Some daily travel to client sites in the Annapolis/Baltimore/DC areas may be required. ]]>

<![CDATA[Position Requirements: Network Communication Design - CISCO 3-5 Yrs The candidate would need to be able to configure switches as well as be able to perform high level design in a large production environment. Client has over 6000 switches in the network, constantly being upgraded and replaced due to product end of life and new IOS versions. Client has over 150 office relocation per year which requires a network redesign for each. Candidate must have hands on production experience - setting up switches out of the box, loading an IOS, adding configuration parameters for multiple VLANs, trunking, etc. Candidate should have moderate experience with both IOS and CAT/OS switches Router experience is a plus ]]>

<![CDATA[Engineer, Phone Support About the Job ENGINEER, PHONE SUPPORT DEVELOP YOUR CAREER WITH A GLOBAL LEADER! Candidate Location: Baltimore, MD area. My Client: Is a leading global medical technology company. The Company is involved in the development, manufacture, and sale of medical devices and systems. The Company serves healthcare institutions, laboratories, the pharmaceutical industry, life science researchers, and the general public. Job Summary: The right candidate will be able to provide superior customer support service for the Company’s diagnostic instrumentation. This includes technical support via telephone, customer and personnel training, and instrumentation repair. QUALIFICATIONS AND REQUIREMENTS: • Associate’s Degree in Electronics/Computers/Biomedical Engineering or equivalent two year technical or military training in electronics is required. • Four to six years service experience in the troubleshooting and repair of electronics systems. • Requires a good working knowledge of electronics and electro-mechanical devices. • Working knowledge and experience of networking set up and troubleshooting. • PC-based application software knowledge highly preferred. • Experience with PC assembly, upgrades and repair are highly desirable. ESSENTIAL DUTIES AND RESPONSIBILITIES: • As a subject matter expert, you will interact with numerous internal departments including marketing, product development, quality control, etc. in order to provide excellent customer support. • Respond to customer inquiries via telephone and provide diagnostic and other assistance on specific products supported by the Company. • Assist with customer training. • Train other service engineers and biomedical technicians on the operation, repair, calibration and testing of the Company’s products. To apply please send your resume. Thank you. ]]>

<![CDATA[Produce CDs and online archives for numerous clients. Edit audio and other media files; work with production equipment to create CDs, box-sets and CD jackets. Assembly CD box-sets, package and ship box-sets via UPS, FedEx and regular mail. Provide administrative support to a team of eight Event Managers. Full-time, onsite position in our Elkridge/Columbia, MD office—not a telecommuting job. Very little travel (if any). Limited overtime. Requirements - Web-savvy and able to learn and use multiple online applications, Extremely detail oriented – able to handle and retain detailed information on multiple clients, An excellent communicator (oral and written), Highly organized and able to prioritize and manage multiple projects independently, Proficient using Microsoft Office, Power Point and CRM databases. Paid medical/dental insurance, 401K, free parking, casual office, free gym membership ]]>

<![CDATA[Dell Warranty Field Technician Job Description We are currently recruiting for a Dell warranty field technician in your area. This is an open-ended contract opportunity to work as a consultant to repair desktops, laptops, and printers. The Candidate will perform desktop computer “Break/Fix” support and Simple to Complex Installation, Add, or Change requirements of peripherals & Device Drivers. This is a great opportunity for the right individual. The troubleshooting has already occurred through the Dell help desk support line. That support line has determined the problem is hardware related and ordered the components for replacement. Your job will be to pick up the hardware and take it to the client site (home, home-based business or small business), swap the part(s) out and return the warranty part(s) to Dell. This contract pays $25.75 per ticket within 50 miles and $33.00 per ticket from 51-75 miles, and you will be assigned an average of 2-4 tickets a day. The mileage and cell usage is included in the price per ticket. Position Overview: Requirements: • Provides quality customer service and support for designated equipment. • At least 2/3 years hands on experience working on hardware repairs and/or upgrades on PC's, laptops and printers. • A+ certification, Associate’s Degree in Electronics, formal PC hardware service courses, or similar military related training can replace a year of hands on experience. • Must be comfortable swapping out motherboards (Desktop experience necessary, laptop experience desired) • This is a lot of motherboard replacements in laptops • Must have experience diagnosing/troubleshooting hardware issues on PC’S, LAPTOPS & PRINTERS • Basic understanding of TCP/IP networking, hubs and switches • A+ certification is mandatory • Dell Certification is a plus ( If you do not have one we will pay for you to get dell certified) • Must enjoy driving, you will be driving from location to location (Field Tech) • Must have your own tools for repairing computers that include anti-static protection and DC volt-meter • Must have your own reliable transportation and valid driver’s license • Ability to locate addresses in your immediate area • Must dress business casual for the position. No jeans or tennis shoes. • Must be well organized If you are interested please reply with an updated copy of your resume. ]]>

<![CDATA[Grove Resource Solutions, Inc. (GRSi) I.T. Build Team 1380 Laurel, MD Expected Job Duties Requirement to assist with the mass move to new office building. The individual will need a basic understanding of computer systems. The individual will be expected to pack up user's workstations prior to their move date and then assist with the set up of the system in the new locations. Should be able to lift at least 30 lbs (weight of a monitor). Environment: 8:30 - 5:00/Mon-Fri. Contract: 3 months ]]>

<![CDATA[Seeking a Helpdesk technician to work on a 1 month contract. Qualified candidate will provide first level diagnostic support and asssistance. Preferred candidates will have a healthcare/medical industry related background. *Position is open immediately *Please attach Word formatted version of resume.]]>

<![CDATA[We are currently seeking qualified Electronic Assembly Technicians for a client in Jessup, Maryland. Description: Candidates will be utilizing hand tools and electrical equipment, and be expected to take part in manufacturing processes to assemble small mechanical and electronic assemblies from various forms of hand written and electronic documentation. Responsibilities: Qualified candidates will verify components, and create assembly kits, sub-assembly, or finished products. Candidates will also assemble connectors and other components into housings and make required interconnections using soldering, crimping and other techniques along with the fabrication of cable assemblies using soldering and crimping. Candidates will operate a wide variety of equipment and tools that are routinely used to perform various mechanical and electronic assembly tasks (ex. soldering irons, screw/nut drivers, band saws, and hand drills). Finally candidates will be responsible to accurately record as built information hand written or electronically typed for documentation purposes. Qualifications: • Ability to assemble mechanical chassis and sub assemblies • Crimp, solder, cable and harnessing experience along with chassis wiring skills • Ability to interpret various forms of assembly documentation • Ability to function as part of a team. Desired • 3-5 years experience in a manufacturing setting • Model aircraft experience • AutoCAD LT experience • Microsoft Office experience Compensation for this position will start at $17 p/hr and it will last for a duration of 12 months. Following the succssful completion of this 12 month contract, candidates will have the ability to remain with the company on a permanent basis. Qualified candidates should contact: Steve Davis Engineering Division Recruiter (410) 567-8046 ]]>

<![CDATA[We are currently seeking qualified Composite Technicians for a client located in Jessup, MD. Job Description: Candidates will be utilizing epoxy resins, carbon fiber, and fiberglass materials and manufacturing processes to lay-up and post process composite products. Responsibilities: Qualified candidates will verify materials; create assembly kits, wet lay-up materials, and post process the cured product. Candidates will also create sub-assemblies to be bonded into the post processed composite parts. Candidates will operate a wide variety of equipment and tools that are routinely used to perform various composite manufacturing tasks (ex. vacuum pumps, screw/nut drivers, band saws, hand drills). Finally candidates will be responsible to accurately record as built information hand written or electronically typed for documentation purposes. Qualifications: • Ability to perform wet lay-up of fiberglass/carbon fiber material in a composite mold • Ability to mechanical create sub-assemblies using hand tools • Ability to interpret various forms of assembly documentation • Ability to function as part of a team. Desired • 2-5 years experience in a manufacturing setting • Wood working experience • Model aircraft experience • Microsoft Office experience This position will initially be offered for a duration of 12 months on a contract basis. Following the successful completion of this contract, candidates will have the ability to remain onboard in a permanent capacity. Qualified and interested candidates should contact: Steve Davis Engineering Division Recruiter (410)567-8046 ]]>

<![CDATA[Meeting Tomorrow is a nationwide provider of audio visual and technology rentals, as well as presentation services. We are currently seeking technicians that can help us with small meeting audio-visual services in and around Baltimore. This opening is a freelance position that requires flexible hours. We are looking to cultivate relationships with local technicians who could take on more responsibility with time. Below is an overview of typical audio-visual requirements that we would need you to support: -Connect LCD projector to laptop -Set up tripod or fastfold screen -Set up PA system (speakers and microphone) -Connect laptop to Internet for webcast events -Set up LCD/plasma monitors on stands Most of these meetings take place in corporate and professional environments. It is critical that the technician has the following skills: -Professional appearance and demeanor -Comfortable working in a corporate setting -Excellent customer service skills and positive attitude -Excellent problem solving skills -ALWAYS on-time We offer competitive rates. Please click on the link below to access our application form, application received through email will not be reviewed. Be sure to include related equipment and corporate business meeting experience and attach a current resume with your submission. <a href="http://www.meetingtomorrow.com/pspn.html" rel="nofollow">http://www.meetingtomorrow.com/pspn.html</a> ]]>

<![CDATA[HVAC Service tech with at least 5 years of residential service backround. We offer to pay and top benefits. All applicants need to hold a journeymens license and a CFC certification. Please respond to coolbreezejeff@hotmail.com or call 410-374-0999 ]]>

<![CDATA[Pointe Technology Group is currently seeking a Communication Specialist for a 6-8 week contract in Baltimore, MD. Candidate will be subject to a background check and a credit check. If you are interested please forward a word version of your resume along with hourly requirements to lzadjura@pointetech.com Job Duties Include: Analyzes physical network characteristics, requirements, configurations, implementations, and recommends procurement, removals, and modifications to network components. Designs, implements, and optimizes physical network topologies and site configurations. Plans installations, transitions, and cutovers of network components and capabilities. Coordinates requirements with users, project teams and suppliers. Captures all necessary metrics and job details in the enterprise configuration management system. Cable Technician needs to have 3 - 5 years experience with Cat 5, Cat 6, and Multimode Fiber in a data center environment. Standard work hours with availability on the weekends as required. ]]>

<![CDATA[At Johns Hopkins Bayview Medical Center, we are opening our doors to people from every background, welcoming their skills and ideas to maintain one of the strongest reputations in health care. Currently we are hiring a Network Technician. Responsibilities: - Level 1 support for user problems which includes monitoring, identifying and isolating problems in PCs - Working with users to analyze needs and provide solutions - Installing and configuring PC operating systems including Windows XP - Utilizing diagnostic equipment to isolate and repair problems Requierments: - HS diploma or GED - 2 years experience, 1 year previous desktop experience - Associates degree in Information Systems, Computer Science or related field preferred We offer our staff one of the best pay and benefits packages in the field, including tuition reimbursement for you and your dependents. Our beautiful campus is conveniently located off I-95 and I-895 in Baltimore, MD. Open your doors and apply today at www.bayviewjobs.org and refer to Req. 10082. EOE/AA, M/F/D/V - Johns Hopkins Bayview Medical Center is an equal opportunity/affirmative action employer committed to recruiting, supporting, and fostering a diverse community of outstanding faculty, staff, and students. All applicants who share this goal are encouraged to apply. ]]>

<![CDATA[EDDPC, LLC, is in immediate need for IT field technicians. General responsibilities for immediate contracts will include, but are not limited to: assisting lead technician(s) with network refreshes, de-installing equipment and set-up and installation of new equipment, packaging and readying old equipment for return shipment, and general labor hand for lead technician(s). This is a part-time to full-time job, depending on the contract. These contracts may require 6-8 hours a day, Monday through Friday, and weekends are possible. Pay is based on degree of experience. To schedule an immediate interview email or fax resume to 717-889-2562. Requirements: • Basic Computer Knowledge • Reliable Transportation • Cellular phone; smart-phone preferred • Positive attitude with a desire to learn General handyman toolset preferred but not required. Future responsibilities include, but are not limited to: installation set-up of LCD/LED/HD TV’s, wireless or local networks, access points, PDA’s, and general computer warranty repair (main system board, memory, hard-drive, etc…). ]]>

<![CDATA[Opportunity available for candidate with at least two years of Information Technology experience. Must be familiar with Outlook Exchange, Active 2003 Server, Windows XP and wireless networks. Must be able to work independently and have strong communication skills. This is a part time position that requires availability during the day. Apply at www.swiftstaffing.com. ]]>

<![CDATA[ Requirements: • Microsoft SharePoint 2007 • TS/SCI with Full scope poly (NSA) required Experience & Special Skills • Five (5)- Ten (10) Years Experience • Microsoft SharePoint 2007 • TS/SCI with Full scope poly (NSA) required Education Required: Bachelor's Degree Salary/Commission: Salary Range / Compensation: $80,000--$175,000 DOE and Position Benefits: Full The Ideal Candidate: • Five (5)- Ten (10) Years Experience • Microsoft SharePoint 2007 • TS/SCI with Full scope poly (NSA) required Number of Positions Available: 5-8 MUST MEET ALL CRITERIA TO BE CONSIDERED Send your resume now to mmarquezassociates@gmail.com for earliest consideration. Interviews are being scheduled now & hiring this week! Don’t wait… Contact Me Immediately. ]]>

<![CDATA[Our client in downtown Baltimore is currently looking for Hosting Tech Support Engineers with 1-2 years of server related experience. Training will be first shift (9am-6pm) Monday-Friday for 60 days. Regular hours after training ends will be either 2nd shift (1pm-11pm) or 3rd shift (11pm-9am) with weekends required. This position will involve managing, monitoring, installing, and administration of servers. Hosting Tech Support Engineers will provide Level 1 assistance via phone, chat, and email. Job Requirements Minimum of 1 year Windows or Linux Server administration Understanding of TCP/IP, DNS, SMTP, POP3, FTP, TELNET, PING, SSH, and HTTP/HTTPS Basic knowledge of Apache and IIS Basic knowledge and/or desire to learn web application servers and platforms such as ASP, .NET, ColdFusion, PHP, Perl, HTML Excellent verbal and written communication skills ]]>