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Jobs - Technical Support classifieds in baltimore

<![CDATA[This qualified candidate will provide advance on site technical support ranging from software configuration and installation to hardware problem solution. An experience with widely used concepts, practices, and procedures involved in running a News or TV Station is strongly preferred. Requirements: - Minimum of six to twelve months experience installing and configuring computer hardware and software in a network environment and customer end user support, preferred - Six to twelve months demonstrated experience in help desk support in lead and/or management position We can offer you a professional and challenging work environment, competitive pay and full benefits package.]]>

<![CDATA[Advantage Industries, Inc - headquartered in Columbia, MD is a full service computer technology firm providing practical Networking and Software solutions, as well as Web Design. For over ten years, Advantage has worked collaboratively with hundreds of clients in understanding complex business processes, identifying needs and providing recommendations tied with sound technology solutions custom-tailored to their business. We are currently seeking a Help Desk Technician to join our team in Columbia, MD. Job Description • Perform troubleshooting and identification of problems relating to PCs, applications, and basic network communications as well as record problem and resolution details • Establish resolution to problems based on priority, provide basic support for software, hardware and network access • Provide basic administration of computer accounts and passwords • Research various problems to provide appropriate responses to end users • Perform basic troubleshooting and assist users through simple procedures for support inquiries • Provide basic administration of computer accounts and passwords • Experience in purchasing departmental hardware and software This is a full-time opportunity with Advantage Industries. We provide a positive work environment with opportunity in a growing IT workforce. We offer an excellent compensation package which includes a generous salary with bonuses, insurance (medical and dental), paid leave (holiday, sick and vacation) and a competitive IRA plan. Experience • 1+ years minimum IT experience in a Microsoft Windows environment or equivalent background experience • MCP level equivalent certification Technical Skills • Proficient desktop support skills in a Windows environment • Windows XP/Vista/7 Operating Systems • Computer hardware • Antivirus/spyware troubleshooting • Peripherals: printers, PDAs, scanners, etc • Microsoft Outlook • Software/hardware firewalls • Server 2003/2008, a plus Personal Skills • Strong interpersonal and customer service skills • Strong time management skills. • Willingness to learn and share knowledge and personal experiences in a group environment • Clean driving record and reliable transportation Resume Submission: email: jobs@getadvantage.com]]>

<![CDATA[Job Title: Help Desk Manager Skills and Experience: • Experience managing an ITIL-focused service/help desk. (≥3 years) • Experience providing Tier I and Tier II service/help desk technical support. (≥5 years) • Experience providing end-user training in structured and unstructured settings. (≥3 years) • Excellent oral and written communication skills. Training/Certificates: • BS Degree in an IT related field if study • MCSA/MCITP certification preferred • ITIL certification preferred • 5 years help desk experience Duties: System Administration • Participate and contribute to the formal creation of the Service Desk, including the Service Desk management software • Manage service desk staff, including providing recommendations and performance appraisal information to the IT director • Provide service desk coverage and escalation (Tier II) support • Create, implement, and enforce policies and procedures for Service Desk team based on ITIL guidelines • Track and monitor service desk requests; identify incidents and problems • Monitor and Report on Service Desk SLAs, including ticket close rates, communications requirements to customers, etc. • Work with other IT department team members to escalate issues and provide seamless customer interface on issues • Support special projects; participate in change control boards • Develop training programs/resources, conduct training • Complete other duties as assigned CTI is an integrated services IT firm based in Hunt Valley, MD. We specialize in Security, Compliance, Disaster Recovery, and IT Staff Augmentation & Recruiting services. We are trying to assist our Rockville based client fill this highly technical position. Please submit your resume for consideration and you will be contacted if your skill set is a match for what we're looking for]]>

<![CDATA[Great Opportunity Sub-Contractor Directv Installation Technician needed in Baltimore City, Baltimore County and surrounding counties. Prefers candidates with experience, but will train. Must have reliable truck/van, driver's license, be able to pass background screening and drug test, and must speak English. Call 410-630-1556.]]>

<![CDATA[Required Skills: PC Operating Systems XP - MAC a plus Microsoft Office Browsers and related technologies Excellent verbal & written communication skills Preferred Skills: Superior phone etiquette & customer support skills Strong problem solving skills Work well independently and as a team Past customer service experience Project Description: Support customers on the phone and via emails taking customer calls and responding to e-mail inquiries throughout shift for tax season. Trouble-shooting and diagnosis of technical issues. Maintain objectivity in effective problem resolution. Escalate problems to Level II and supervisor based on department operations and procedures as necessary. Handle all incoming technical support problems using Remedy's ticketing system and other systems as required. Follow all department procedures. Weekend rotation and overtime required. ]]>

<![CDATA[Duties require the ability to analyze, design, develop, implement and test information/software development plans, modules, requirements analyses, designs, graphical user interfaces, system integration interfaces, and systems architectures for enterprise-wide intranet applications in a distributed and/or client/server computing environment. This is for US ARMY communications. <a href="http://www.clicktoapply-now.com?138480" rel="nofollow">http://www.clicktoapply-now.com?138480</a>]]>

<![CDATA[ Vacancy Announcement July 29, 2010 Position Maximo Project Manager Business Overview MCFA is based in Haddonfield, NJ and specializes in the discipline of planning, developing, implementing and managing infrastructure programs. MCFA is an urban planning and business consulting firm that provides expertise to its clients to help solve their most complex planning and business operations problems. MCFA’s urban planning team focuses on large-scale infrastructure development, while its business operations team focuses on developing revolutionary process and information technology solutions. The MCFA team is a mix of seasoned professionals with deep subject matter knowledge and dynamic early career professionals with strong educational pedigrees. All MCFA associates share common values of flexibility and relentlessness and are uncompromising in their application. We're a dedicated team of problem solvers. Our strength is in our ability to adapt to the unique needs of our diverse client base. MCFA services a wide range of markets such as government, higher education, manufacturing, energy and real estate. This wide range of markets requires wide ranging solutions. MCFA’s solutions are relevant both to private and public sector problems and some clients’ solutions even reside at the convergence of these sectors. See our website at <a href="http://mcfaplanning.com" rel="nofollow">http://mcfaplanning.com</a> for more information about MCFA, LLC. Job Description MCFA is seeking a highly motivated individual to join our team as a CMMS Database Technician. The role supports our client at Aberdeen Proving Ground in Aberdeen, Maryland. The responsibilities of this role will be dynamic and depending on the individual’s background, knowledge and interests may include: • Physical surveys of assets and inventory • Entry of asset information into the Asset Management System • Collection of warranty information and specifications • Entry of warranty information and specifications for equipment into the Asset Management System • Project Management • Assist in data collection and surveying efforts • Assist in asset identification and barcoding of assets • Development of Preventive Maintenance/Warranty plans for assets • Life cycle analysis of assets • Coordination with contractors and/or Government representatives for assets that are newly installed or preparing to be installed • Coordination with Contracting Officer’s Representatives and Contractors for Equipment ID Numbers • Performing other duties as assigned. Qualifications • Bachelor’s degree and a minimum of 3 years of work experience in a maintenance CMMS capacity; • Desired experience with JAVA programming, J2EE architecture, relational databases (i.e. DB2, Oracle, SQL Server), and structured software development methodologies; • Experience with MAXIMO or another Enterprise Asset Management package; • Strong problem solving abilities; • Ability to organize work and effectively manage time; • Meticulous attention to detail; • Resourcefulness when responding to time sensitive situations; • Ability to work effectively in a team environment as well as independently; • Substantial experience with office automation tools (i.e. MS Word, Excel, PowerPoint, etc.); • Excellent professional written and verbal communication skills; • Military and or US Government experience is a plus • Must be legally authorized to work in the US; and • Ability to pass a background check and to receive US Government contractor credentials. • Performing other duties as assigned. Compensation Salary TBD based on qualifications. Competitive benefits package with Medical, Dental, 401K, vacation, holidays, life insurance, and more. MCFA is an Equal Employment Opportunity Employer. MCFA does not discriminate against any applicant or employee with regard to hiring, tenure of employment, promotion, transfer, selection for training, or any other terms or conditions of employment because of race, color, religion, sex, age, sexual orientation, disability, national origin, status as a Vietnam-era or special disabled veteran in accordance with applicable federal law, or on any ground protected by state or local law in each area in which MCFA maintains facilities. To Apply Send a cover letter, your resume, and a list at least 3 professional references to careers@mcfaplanning.com. ]]>

<![CDATA[ Vacancy Announcement July 28, 2010 Position Maximo Technician Business Overview MCFA is based in Haddonfield, NJ and specializes in the discipline of planning, developing, implementing and managing infrastructure programs. MCFA is an urban planning and business consulting firm that provides expertise to its clients to help solve their most complex planning and business operations problems. MCFA’s urban planning team focuses on large-scale infrastructure development, while its business operations team focuses on developing revolutionary process and information technology solutions. The MCFA team is a mix of seasoned professionals with deep subject matter knowledge and dynamic early career professionals with strong educational pedigrees. All MCFA associates share common values of flexibility and relentlessness and are uncompromising in their application. We're a dedicated team of problem solvers. Our strength is in our ability to adapt to the unique needs of our diverse client base. MCFA services a wide range of markets such as government, higher education, manufacturing, energy and real estate. This wide range of markets requires wide ranging solutions. MCFA’s solutions are relevant both to private and public sector problems and some clients’ solutions even reside at the convergence of these sectors. See our website at <a href="http://mcfaplanning.com" rel="nofollow">http://mcfaplanning.com</a> for more information about MCFA, LLC. Job Description MCFA is seeking a highly motivated individual to join our team as a CMMS Database Technician. The role supports our client at Aberdeen Proving Ground in Aberdeen, Maryland. The responsibilities of this role will be dynamic and depending on the individual’s background, knowledge and interests may include: • Physical surveys of assets and inventory • Entry of asset information into the Asset Management System • Collection of warranty information and specifications • Entry of warranty information and specifications for equipment into the Asset Management System • Assist in data collection and surveying efforts • Assist in asset identification and barcoding of assets • Development of Preventive Maintenance/Warranty plans for assets • Life cycle analysis of assets • Coordination with contractors and/or Government representatives for assets that are newly installed or preparing to be installed • Coordination with Contracting Officer’s Representatives and Contractors for Equipment ID Numbers • Performing other duties as assigned. Qualifications • Bachelor’s degree and a minimum of 3 years of work experience in a maintenance CMMS capacity; • Desired experience with JAVA programming, J2EE architecture, relational databases (i.e. DB2, Oracle, SQL Server), and structured software development methodologies; • Experience with MAXIMO or another Enterprise Asset Management package; • Strong problem solving abilities; • Ability to organize work and effectively manage time; • Meticulous attention to detail; • Resourcefulness when responding to time sensitive situations; • Ability to work effectively in a team environment as well as independently; • Substantial experience with office automation tools (i.e. MS Word, Excel, PowerPoint, etc.); • Excellent professional written and verbal communication skills; • Military and or US Government experience is a plus • Must be legally authorized to work in the US; and • Ability to pass a background check and to receive US Government contractor credentials. • Performing other duties as assigned. Compensation Salary TBD based on qualifications. Competitive benefits package with Medical, Dental, 401K, vacation, holidays, life insurance, and more. MCFA is an Equal Employment Opportunity Employer. MCFA does not discriminate against any applicant or employee with regard to hiring, tenure of employment, promotion, transfer, selection for training, or any other terms or conditions of employment because of race, color, religion, sex, age, sexual orientation, disability, national origin, status as a Vietnam-era or special disabled veteran in accordance with applicable federal law, or on any ground protected by state or local law in each area in which MCFA maintains facilities. To Apply Send a cover letter, your resume, and a list at least 3 professional references to careers@mcfaplanning.com. ]]>

<![CDATA[The qualified technician will provide advance on site technical support ranging from software installation and configuration to complex hardware problem resolution. A knowledge of commonly used concepts, practices, and procedures involved in running a News or TV Station is strongly desired. Requirements: - Minimum of 6 to 12 months experience configuring and installing computer hardware and software in a network environment and customer end user support - 6 to 12 months demonstrated experience in help desk support in lead and/or management position We will offer you a professional and challenging work setting, competitive pay and full benefits package.]]>

<![CDATA[Job Title IT Project Management Intern Salary $12.00 - $15.00 per hour Employer: Maryland Institute For Emergency Medical Services Systems State of Maryland (MIEMSS) Job Location: 653 West Pratt Street, Baltimore, MD 21201 Closing Date: August 30th, 2010 Position overview: Internship (temporary part time, 15 hrs per week, up to 26 weeks) to assist IT Management with project management initiatives. MIEMSS (Maryland Institute for Emergency Medical Services Systems) is a Maryland State Agency regulating and supporting emergency medical services in Maryland. www.miemss.org Duties IT Project Management (90%) - Plan and execute one or more IT related projects under the direction of the Director of IT. - Document project activities - Lead project meetings - Interface with end users to gather requirements, provide status of projects, support subject matter experts in carrying out project work, and guiding the implementation of IT solutions. Administrative duties. (10%) - Document work in an electronic service management application - Maintain records required for Department and Agency administration - Other duties as assigned Required Qualifications - Proof of enrollment as a college student in good standing during the fall semester, 2010. - One or more academic courses related to the discipline of Project Management. - Hands-on experience planning, executing or supporting project management activities - Ability to pass a criminal background check and basic security screening Desired Qualifications - Passionate desire to learn from an expert supervisor and mentor. Please submit a cover letter and resume by email to: ITJobs@miemss.org or by mail to James Darchicourt, Director of IT, MIEMSS, 653 W. Pratt Street, Baltimore, MD 21201 Applications must be received by August 30, 2010 in order to be considered for this position. ]]>

<![CDATA[Data Processing Specialist Direct Mail Marketing Company – Owings Mills, Maryland www.abis.com ABIS, Inc. is a rapidly growing direct marketing company located in Owings Mills, Maryland that provides direct mail production services to a wide range of customers. We are seeking an assertive, proactive, hands-on Data Processing Specialist to join our team. The qualified candidate must have the ability to handle multiple tasks simultaneously and exercise discretion in prioritizing tasks to meet deadlines in a fast-paced environment. Exceptional communication skills are required to successfully interface with our customers, vendors and internal personnel. Requirements: • Minimum of 2 years of direct mail experience • Associates degree or Technical Certificate preferred • Excellent communication and interpersonal skills • Strong background in data import applications in mailing software • Strong working knowledge of Mail Manager 2010 or similar postal presort application • Strong working knowledge of Print Net software of similar industry software • Strong background/knowledge of industry equipment • Computer literacy including MS Excel, MS Word, and MS Access Responsibilities: • Convert client data from a variety of formats • Review incoming files for correct formatting • Modify, convert and format client files using various software programs • Create layouts for high-speed variable laser printing • Monitor the quality and accuracy of all projects Please note that this position is production-related and is NOT a Network/IT position. Applicants with significant Direct Mail experience are preferred. Qualified individuals should forward their resume, salary requirements and a cover letter explaining how your experience will fit our needs to: abishr@abis.com. Please reference Data Processing Specialist in the subject field. ]]>

<![CDATA[PLEASE SEND RESUME WITH SALARY REQUIREMENTS TO CRAIG.CROUSE@ANDREWSINTERNATIONAL.COM NEEDS NETWORK/IT PERSONNEL WITH COMPUTER BACKGROUND WHO CAN BE TAUGHT SECURITY BASICS Experience with Honeywell Access Control Systems, CCTV monitoring, and/or other security surveillance/monitoring systems preferred. Requirements the successful candidate must possess the following skills and experience: Must be at least 21 years old. High School Diploma or equivalent required. Ability to provide excellent customer service. Customer service experience, preferred. Proven track record of making sound decisions. Effective communicator in English (orally and written). Candidates must demonstrate proficiency with computers and a working knowledge of Microsoft Office (Word, Excel, and Outlook). Flexibility to work beyond typical business hours, to include evening and weekend work. Applicants must be able to pass a Drug Test and Criminal Background Check. PLEASE SEND RESUME WITH SALARY REQUIREMENTS TO CRAIG.CROUSE@ANDREWSINTERNATIONAL.COM AAP Participant/DFWP ]]>

<![CDATA[KELLY GENERATOR & EQUIPMENT, INC., is hiring EXPERIENCED Generator Technicians. We are a full service distributor of emergency standby and prime power located in the mid-Atlantic region that covers Delaware, Maryland, Virginia, West Virginia and Washington, DC. • High School Diploma (Vocational or GED) • A minimum of 3 – 5 years experience servicing industrial generator sets and associated equipment. • Must be able to service, repair, and troubleshoot the engine, as well as the alternator end and controls of the equipment. • Must have a strong work ethic and the ability to begin work with little or no supervision. • MILITARY IS A PLUS!! • We offer factory training on the lines we represent and “in-house” training. • EGSA Certification: Kelly Generator & Equipment, Inc. is a certified EGSA testing facility for the Mid-Atlantic region for the administration of the EGSA Technician Certification Test. • We offer medical, dental, vision, 401(k) and profit sharing, long and short term disability. • Paid holidays, annual leave and overtime, and paid “ON CALL.” E-mail resumes to dkelly@kge.com. No phone calls please. Check us out on the web: www.kge.com ]]>

<![CDATA[Helpdesk Analyst Job Location: Ft. Meade, MD Specific Job Description Provide on-site support for Windows XP desktop systems, software and peripherals. Create and maintain trouble tickets in Remedy. Provide support on phone, in person and at remote locations on base. Standard Job Description Provides technical, operations, and training support to users of company's personal computers either by telephone or on-site relative to desktop hardware and software packages. Performs hardware diagnostics and coordinates repairs. Assists in planning and designing personal computer support systems. Acts as liaison for data transfer systems design and implementation. Installs and tests personal computers, printers, and other peripherals; configures operating system, shrink-wrap programs, and applications software programs. Develops reports and databases. Provides technical support for personal computers. Required skills Windows XP, Microsoft Office, PC Hardware and Software. Experience working on troubleshooting and resolving desktop issues, customer service. Desired skills Familiarity with desktop configuration, desktop hardware and cards. Familiarity with Xerox copiers and printers, network cabling, ghost server, XP security, user relationships. Adobe products. Security + certification. Security Clearance Must be able to obtain a Secret. Typical Minimums Bachelors degree with 0 years experience from an accredited college in a related discipline, or equivalent experience/combined education. ]]>

<![CDATA[ Apply Here: <a href="http://www.maxhire.net/cp/?E55A64361D43515B7E511A287751186B482E" rel="nofollow">http://www.maxhire.net/cp/?E55A64361D43515B7E511A287751186B482E</a> Candidates must pass pre-screen prior to interview and must obtain USPS Sensitive clearance prior to start. The Technical Support team provides direct, tier one client/customer support and trouble resolution for all IT services, computing platforms and wireless devices to over 1,000 staff. The OIG helpdesk processes over 30,000 trouble calls per year that continues to increase as the organization grows. Currently the CIO is a centralized organization, therefore, all of the client support services are provided from Headquarters and are available daily from 6AM - 7PM. Position Description Provide Tier 1 support for 1200 users in person, over the phone and using remote desktop tools. Respond to support requests made in person, by phone and email, then document the problem, the action taken and the resolution in a ticket management system. Escalate issues complex issues Tier 2 support along with full documentation of the problem Install, configure and troubleshoot Windows XP clients in an Active Directory environment. Support clients using network printers and scanners, Microsoft Office and proprietary and COTS client-server and web based applications Support clients working remotely via a Cisco VPN software client over cable or DSL connections. Position Requirements Primary Requirements: Experience identifying and troubleshooting PC hardware and software issues Experience troubleshooting LAN connectivity issues Experience using/supporting MS Outlook Excellent verbal and written communication skills Associate Degree or equivalent work experience Ability to lift up to 45 lbs Must be able to obtain Security Clearance Desired Requirements: Experience supporting users in an Active Directory environment Experience supporting MS Outlook with MS Exchange Experience providing technical support as part of a corporate or government IT department Knowledge of TCP/IP networking concepts Bachelor’s Degree Microsoft Certifications ]]>

<![CDATA[The Actuary team at our Client Site is looking for a highly motivated, experienced Systems Analyst with working knowledge of all phases of the SDLC, project management practices, hands on experience with development of requirements and test plans and other relevant project artifacts. <a href="http://www.apply-herenow.net?137731" rel="nofollow">http://www.apply-herenow.net?137731</a>]]>

<![CDATA[Published Description: We are seeking a Reports Analyst responsible for researching, compiling, analyzing and reporting various operational data from multiple sources, including unit production, productivity and/or quality statistics. Under general supervision, the candidate will create and maintain simple databases, develop and perform queries both independently and at direction of management. May also define user requirements, perform user acceptance testing and/or troubleshoot systems-related operational issues. May assist ongoing production and workflow improvement efforts, manage small projects and/or small segments of larger projects. May develop and implement policies, procedures and training materials to assure compliance with government regulations and to maximize efficiency and customer service. Minimum Experience: 2-3 years direct experience; 0-2 years with undergraduate degree Should have good working knowledge of MS Access, MS Excel, MS SQL Server 2005 (some 2000), and should have used these for reporting or analytics. The bulk of the job will include execution and pulling of reports using Crystal or simple Excel pulls from Access or SQL Databases. The candidate will then handle some analysis and and reporting to senior leadership. Additional knowledge of Visual Basic and SAS preferred but not required. Mortgage experience would be a plus. A background check will be preformed prior to starting on site. ]]>

<![CDATA[This position is responsible for providing MTM and/or LDLA data reported to our client as required by Internal Guidelines. The audit findings are used as a component of the Corporation's overall operational performance scores as well as the Internal Annual Associate and Management Incentive Plan. <a href="http://www.submityour-application.com?137726" rel="nofollow">http://www.submityour-application.com?137726</a>]]>

<![CDATA[Provides system support for Unix operating systems and hardware support. This will include but is not limited to: Problem management. Project reporting. Customer communication. Roll out of applications and OS upgrades. Build and configuration of server hardware. Maintenance of the operating systems and hardware. <a href="http://www.submit-yourapplication.net?137725" rel="nofollow">http://www.submit-yourapplication.net?137725</a>]]>

<![CDATA[Monitor and maintain availability of MS Websphere Applications in all environments (DEV, TEST, PERF, PROD). Monitor and suggest corrective action for performance related anomalies. Participate in operational readiness reviews. Manage and in some cases perform application deployment process. Lead and perform determination and resolution of application failures. <a href="http://www.submit-yourapplication.com?137724" rel="nofollow">http://www.submit-yourapplication.com?137724</a>]]>

<![CDATA[Duties include: LAN / WAN Network and Server monitoring and troubleshooting, Dial-in environments, and application / network performance analysis using network performance analysis using network sniffer technologies along with other troubleshooting technologies. Resolve somewhat complex problems. Serve as an escalation point for junior staff members. Manage problems to ensure they are escalated and resolved in a timely manner. <a href="http://www.submit-your-application.com?137722" rel="nofollow">http://www.submit-your-application.com?137722</a>]]>

<![CDATA[MVS Inc. is seeking a highly motivated, professional Technical Sales Analyst to join our Sales Department in supporting our clients in developing and offering IT solutions encompassing MVS goods and services at our corporate office in Washington, DC. Potential candidates must have expert-level knowledge of personal computing, operating systems, and various information technology products and solutions. In addition, potential candidates must have experience within areas of IT system maintenance and repair. Candidates must have 4 year degree from an accredited college/university. Any Microsoft, Cisco or other active certifications the candidate possesses are a plus. Need: Immediate opening About MVS MVS, Inc. is Washington DC-based IT solutions company specializing in IT products, IT services and staff augmentation services to local, state and federal government customers. The key to our success... our employees. At MVS, we strive to hire and retain the best and brightest talent in the information technology industry. If you want to be part of a growing information technology organization that values each employee's contributions, join MVS! Our goal is to provide employees an environment that promotes the growth and development of technical skills, as well as complementary business skills that are necessary for every IT professional to effectively deliver solutions to the customer. If you are looking for a bright future in developing information technology solutions then join our Team... Visit us at www.mvsconsulting.com for more information. EMAIL RESUME WITH SALARY EXPECTATION TO vdesai@mvsconsulting.com. NO PHONE CALLS. Duties and Responsibilities: • Preparing and submitting proposals for IT products, IT project services, and IT management consulting services • Working with established vendors to obtain quotes on IT Hardware • Assist Business Development Managers in identifying new leads and making sales presentations to prospective clients • Maintaining relationships with existing clients • Provide technical expertise to Business Development Managers for all sales activities • Providing technical consultation to customers regarding the purchase of products and services • Providing pre and post sales support to clients • Working with fulfillment and operational groups to ensure customer transactions are processed accurately and efficiently • As needed – conduct computer and printer installations and maintenance when IT Director and IT Technician need assistance. Qualifications: • Bachelors degree in a business or technology field from an accredited 4-year program • General business, marketing or sales experience in the IT sector • Self-motivated with strong desire to succeed • Strong written and verbal communication skills • Detail-oriented • Organized • Ability to multi-task • Quick learner • Strong communication – verbal and written skills • Strong problem solving, organizational and interpersonal skills • IT sales accreditations and/or technical certifications (Recommended) • Experience with State and Federal Government sales activities (Recommended) • Must be able to carry and lift computers and IT equipment on an as-needed basis Compensation and Benefits: • Base salary and shared commission-based plans – expected earning potential is high • Company benefits – MVS offers very competitive benefits to its employees. As a full-time employee you will be eligible for the following: • Auto Mileage Reimbursement • Vacation • Health Insurance • Jury Leave • Dental Insurance • Holidays • Vision Insurance • • Monthly Parking Reimbursement • New Parent Leave • Sick Leave ]]>

<![CDATA[Qualified candidate will work mostly in the Baltimore Metro area on a computer deployment project. He/She will Join PC's to domains and reimage PC's to Windows XP. Some additional travel will be required. Interested candidates should attach a Word formatted version of thier resume. ]]>

<![CDATA[Job Responsibilities: As a Technical Support Representative you will be in charge of the setup, configuration and support of workstation hardware and software, server software and hardware as well as all networking equipment. Requirements: - Grade 12 and completion of a Diploma in a computer related field of study is preferred - 2 years of technical support experience - Extensive familiarity with Microsoft Office is a must Working in a modern well equipped office environment.]]>

<![CDATA[If you join our team you will be part of a healthy, growing company and work with a group of only the best IT enthusiasts. As an IT Service Delivery Coordinator with our organization you will become part of a special group that expects only the best from each other and makes a difference every day. This is an opportunity to develop as a professional, be challenged and stand out for your contributions. Recent graduates looking for high growth potential position are ideal candidates for this position. We pride ourselves on a high performance culture with an entrepreneurial spirit. Award winning and profitable, our firm is poised to continue charting our own destiny. SUCCESS FACTORS/RESPONSIBILITIES: • Coordinate the activities of on site support staff (Desktop Techs and Engineers), interacting with technicians and clients and setting expectations • Coordinate and plan project activities and meetings with precision and efficiency • Review and take action on IT service delivery KPI reports on a daily basis • Provide support to the On Site Techs and Management Team • Assist with the discovery and organization of information and reports related to client meetings • Prepare and/or edit client facing presentations and technical proposals • Demonstrate innate attention to detail, organization and follow through • As this is an exciting, fast paced organization, latitude in assigned responsibilities is expected REQUIREMENTS: • Expert level proficiency with the Microsoft Office Suite o PowerPoint, Office, Word and Excel • Technical aptitude with the understanding of technical concepts (at a high level at minimum) • Communicate professionally with clients and internal IT Service Delivery Staff • Thrive on challenges, demonstrating an energetic work ethic and positive attitude • Commitment to a full time work schedule, available as early as 7am Mon-Fri • Recent graduates looking for high growth potential position are ideal candidates for this position. ]]>

<![CDATA[This is an opportunity to lead a Team of Senior Service Desk professionals (working from home) and gain valuable experience in Service Delivery best practices, IT frameworks and project management. Responsible for team performance and deadlines, as the Service Desk Team Supervisor you will become part of a technically savvy Remote Support Team that expects only the best from each other. Working with our organization you will be challenged and stand out for your contributions. At ARHD, we have a high performance culture with an entrepreneurial spirit. Teamwork is rewarded, and each Quarter the employee with the most votes from peers earns an expenses paid week in a condo in Myrtle Beach. Nominated by the Baltimore Business Journal as one the Best Places to Work in 2009 and Smart CEOâ€™s future 50 for 5 of the past 7 years, we focus on providing a positive, challenging work environment where family comes first. As a profitable company without debt weâ€™re poised to continue charting our own destiny. SUCCESS FACTORS/RESPONSIBILITIES: â€¢ Establish and/or enhance Service Desk Metrics that influence results â€¢ Successfully coordinate projects assigned to team members â€¢ Assist with the discovery and organization of information and reports related to client meetings â€¢ Provide senior level remote IT support with a high level of proficiency that will earn respect from the team â€¢ Demonstrate innate attention to detail, organization and follow through â€¢ As this is an exciting, fast paced organization, latitude in assigned responsibilities is expected EXPERIENCE and SKILLSET â€¢ Track record of tactful employee supervision and getting results through others â€¢ Remote Service/Help Desk Support and/or Customer Service Experience â€¢ Logically understand and troubleshoot connectivity issues with solid Networking Fundamentals â€¢ Expert level of knowledge with Microsoft Windows XP/Vista/7, Microsoft Outlook and Microsoft Office (primarily Word and Excel) â€¢ Basic administration history with Microsoft Exchange 2003/2007, Microsoft Server 2003/2007 and Citrix â€¢ Experience with Blackberry devices including activations and functionality support â€¢ Experience with document management systems, video conferencing and email archiving is a plus â€¢ Industry certifications relevant to the position are a plus (ITIL, HDI/STI) â€¢ Candidate must reside in the Baltimore, MD/Washington, DC market ARHD provides a competitive compensation plan and long term career opportunity. In addition, we offer an extensive benefits package; including vacation, medical, dental, vision, retirement plan, training and learning opportunities, telecommuting options and flexible work arrangements. We are an equal opportunity employer. For more information about our company please visit us online at www.remotehelpdesk.com. To apply, submit resume to resumes@arhd.com. ]]>

<![CDATA[ Are you a top performing problem solver that wants to make a difference every day? As a Senior Service Desk Analyst you will support new technology and organizations constantly, working at home in a virtual workforce handling high level technical issues. The team you will join expects only the best from each other. Working with our organization you will be challenged and stand out for your contributions. Though experienced candidates are preferred, recent graduates with the right behavioral traits will be seriously considered. Nominated by the Baltimore Business Journal as one the Best Places to Work in 2009 and Smart CEO’s future 50 for 5 of the past 7 years, we focus on providing a positive, challenging work environment where family comes first. As a profitable company without debt we’re poised to continue charting our own destiny. SUCCESS FACTORS/RESPONSIBILITIES: • Work at a high level independently, utilizing other resources with good judgment • Demonstrate high initiative and ownership of issues related to your team and clients • Provide responsive and quality support with excellent proactive follow up communication • Create client loyalty by delivering superior customer service EXPERIENCE and SKILLSET • High level, polished customer and relationship management skills, with the ability to make customers feel great about their support experience regardless of the outcome • Logically understand and troubleshoot connectivity issues with solid Networking Fundamentals • Expert level of knowledge with Microsoft Windows XP/Vista/7, Microsoft Outlook and the Office Suite • Working Knowledge of Microsoft Exchange 2003/2007, Microsoft Server 2003/2008, and Citrix • Complete Incident Lifecycle Management Skills and follow through are essential • Real Time ticket entry and professional documentation skills • Candidate residing in the Baltimore/Washington DC market is preferred ARHD provides a competitive compensation plans and long term career opportunity. In addition, we offer an extensive benefit package; including vacation, medical, dental, vision, retirement plan, work from home, training and learning opportunities. We are an equal opportunity employer. For more information about our company please visit us online at www.remotehelpdesk.com. To apply, submit resume to resumes@arhd.com.]]>

<![CDATA[EXPERIENCED TECHNICIANS PREFERRED IMMEDIATE HIRE!!!! JOIN THE LARGEST GROWING TELEVISION PROVIDER IN THE WORLD!! DIRECT TV IS RECESSION PROOF!!!! NOW, RECESSION PROOF YOUR CAREER!!!! TITLE: DIRECT TV SERVICE TECHNICIAN REQUIRMENTS: 1 - PASS CRIMINAL BACKGROUND CHECK 2 - PASS DRUG TEST 3 - VALID DRIVERS LICENSE 4 - RELIABLE WORK VAN WITH LADDER RACK 5 - COMPLETE DIRECT TV SERVICE CERTIFICATIONS SERIOUS INQUIRIES NEED ONLY APPLY 1-646-778-1503 ]]>

<![CDATA[We are currently looking for a Client Support Specialist to provide phone and email support to our clients. Strong interpersonal skills are required to effectively work with others to quickly solve problems. Requirements: • General knowledge of Windows, Mac, and Linux operating systems • General knowledge of web browsers • General knowledge of network technologies • Strong troubleshooting skills • Strong customer service skills • Ability to multi-task Attitude and intelligence are the primary requirements for all jobs, though experience in the testing industry is highly valued. This challenging job will be extremely rewarding for the right candidates. Successful candidates will be: • Bright • Dedicated • Strong technical experience or aptitude • Passionate about their work • Enjoy working in a group environment • Team player • Willing to take ownership and responsibility • Strong initiative and attention to detail • Strong analytical and problem solving skills • Excellent written and verbal communications skills Knowledge and Experience: • Minimum 2 years of overall IT experience • Excellent interpersonal and communication skills At ITS, our employees represent a broad spectrum of experience with a common thread; our employees love to make their dreams a reality! Our customers are important to us, and we do what it takes to make them happy. Because of our unique and leading edge software environment, our employees typically experience a dramatic increase in their skills and knowledge as they work at ITS. We believe that work should be fun, and that a successful company needs to nurture their employees. Benefits include competitive salaries, 18 flex days, tuition reimbursement, 401K and more.]]>

<![CDATA[Currently seeking POS Installers for Detroit and surrounding areas. Must have experience or some knowledge with POS(Point of Sale) installations. Preferably restaurant or retail chain experience. This project will be 3rd shift, Sun-Thurs installs with a maximum of 10 hours completion. You must be available to start immediately and meet all requirements below. Prefer candidates with A+ certifications. Please note: You will do local and out of state installs for this project Must possess: Road Warrior Laptop Toolkit Major Credit Card(traveling purposes) Helper(does not have to be technical)-only for local installs]]>

<![CDATA[Who We Are Headquartered in Annapolis, MD, NMR Consulting is a service-disabled, veteran-owned small business (SDVOSB) and Minority Business Enterprise (MD, VA, DE, Baltimore City) that delivers managed business services from a unique risk-based perspective. NMR offers customized solution sets in construction management, logistical support, IT support, project/program management, and risk management. These services consider our federal and commercial clients’ unique assets and missions and deliver solutions that efficiently meet their needs, while managing risks to an acceptable level. NMR is an award-winning company, both national and regionally: · MD Export International Grant Awardee - 2008 · Inc. 500 Magazine - Inc.500 - 2002/2003 · Inc. 500 Magazine - Inc. 5000 - 2008, 2009 · Deloitte and Touche- Maryland Fast 50 - 2004/2005/2006/2007/2008 · U.S. Small Business Administration (SBA) - Runner-Up Small Business Person of the year - 2005 · Hispanic Business Magazine - Hispanic Business 500 - 2004/2005/2006/2007/2008/2009 · Hispanic Business Magazine - 100 Fastest-Growing Companies (number of employees) - 2005 · Washington SmartCEO - Future 50 - 2005 · MD Governor’s Office of Minority Affairs - Top 100 Minority Business Enterprises - 2006 (Inaugural Class) and 2008 · USDA Food and Nutrition Service - SDVOSB Contractor of the Year - 2007 · Anne Arundel Tech Council - Best Tech Services Company – 2007 Current Openings (3) Job Title: Help Desk Specialist No. of Positions: 1 Location: Edgewood Arsenal (United States Army Base), Edgewood, MD Job Type: Full Time, Employee Career Level: 2+ years direct help desk experience Qualifications: A+ Certification desired, Interim Secret Clearance to start Starting Salary: $38,000-$45,000 annually (DOE) plus comprehensive benefits package Job Description: Serve as a second-level (Tier II) point of contact for troubleshooting hardware/software PC and printer problems and enter them into the tracking system; ensure that the voice mail messages are retrieved and action is taken if necessary; maintain the Help Desk mailbox, which includes entering, tickets and responding to emails (detailed information is required to assist the user in solving their specific computer problem); perform password resets, network troubleshooting, system analysis, update drivers, troubleshoot software applications, and evaluate software and tools; provide professional and technical user and technician support; prepare plans for the resolution of complicated technical issues; in addition to other duties as assigned. Job Title: Help Desk Technician No. of Positions: 1 Location: Edgewood Arsenal (United States Army Base), Edgewood, MD Job Type: Full Time, Temporary/Contract Contract Length: 3-6 months Career Level: 2+ years direct help desk experience Qualifications: A+ Certification desired, Interim Secret Clearance to start Starting Salary: Please inquire for details Job Description: Will initially set up work stations, network/cabling, configure new network printers, etc. in association with BRAC movement to APG. Eventually will serve as Tier I-II desktop support as point of contact for troubleshooting hardware/software PC and printer problems and enter them into the tracking system; ensure that the voice mail messages are retrieved and action is taken if necessary; maintain the Help Desk mailbox, which includes entering, tickets and responding to emails (detailed information is required to assist the user in solving their specific computer problem); perform password resets, network troubleshooting, system analysis, update drivers, troubleshoot software applications, and evaluate software and tools; provide professional and technical user and technician support; prepare plans for the resolution of complicated technical issues; in addition to other duties as assigned. Job Title: Sr. Help Desk Technician No. of Positions: 1 Location: Edgewood Arsenal (United States Army Base), Edgewood, MD Job Type: Full Time, Contract/Temporary Contract Length: 3-6 months Career Level: 4+ years direct help desk experience Qualifications: A+ Certification, Interim Secret Clearance to start Starting Salary: Please inquire for details Job Description: Will initially set up work stations, network/cabling, configure new network printers, etc. in association with BRAC movement to APG. Eventually will serve as Tier II-III desktop support as point of contact for troubleshooting hardware/software PC and printer problems and enter them into the tracking system; ensure that the voice mail messages are retrieved and action is taken if necessary; maintain the Help Desk mailbox, which includes entering, tickets and responding to emails (detailed information is required to assist the user in solving their specific computer problem); perform password resets, network troubleshooting, system analysis, update drivers, troubleshoot software applications, and evaluate software and tools; provide professional and technical user and technician support; prepare plans for the resolution of complicated technical issues; in addition to other duties as assigned. To apply, please submit your resume to Recruiting@NMRConsulting.com. Please specify which position you would like to apply for in the subject line of your e-mail. All candidates will be subect to a government background investigation for access to classified information. NMR Consulting is an Equal Opportunity Employer ]]>

<![CDATA[We are seeking a candidate for a long term opportunity in a MAC Desktop Support / Special Projects role. Position will be approximately 20hrs per week. Must have skillsets include: * Strong UNIX/Linux support * Knowledge of Apple hardware (both laptop/desktop) * Familiarity with OS X operating system The role will provide primary support for desktop computer systems which consist of Windows and Apple operating systems. This work will cover the entire life cycle of these systems starting with: * requirements assessment and purchasing recommendations * software and hardware installation and integration * user assistance and training * hardware and software troubleshooting * updating and component replacement * ending with assessment and disassembly for disposal of outdated systems to be surplused. Much of the time will be spent on special projects like building and publishing the website, keeping the computer room, etc in working order, responding to the various deficiencies in the computer room infrastructure, both from a technical perspective, and a building perspective. So, while the role initially is desktop support, we are seeking someone who takes initiative and produces regardless of the part-time status because there will be various opportunities for growth and project involvement. ]]>

<![CDATA[Job Title: Business Analyst Skills and Experience: • Understanding of organizational business processes and requirements and how to effectively create workflows, procedures, processes and policies to support them (≥5 years) • Strong budgeting/financial experience, including System Design Lifecycle (SDLC) estimating and budgeting (≥3 years) • Experience in translating business requirements into IT policies and procedures using an ITIL focus (≥3 years) • Experience In health care environments and understanding their specialized workflows and compliance/security requirements (e.g., HIPAA) (≥3 years) • Experience with Business System Planning (BSP) processes, including developing business cases, functional specifications and system design specifications (≥3 years) • Excellent oral and written communication skills Training/Certificates: • BS Degree • ITIL v3 Foundations certification required, ITIL v3 Practitioner level certification desired • MS/IT or 5 years equivalent business experience Duties: • Support development of IT Department Charter • Develop IT policies/procedures • Develop IT Management Practices using ITIL as a guide • Develop Service Catalogue of Applications/Services for IT to support • Establish SLA’s for IT department • Establish Business System Planning initiatives for any new projects, prioritize all projects on wish list • Establish working relationships with other departments • Identify/establish departmental training requirements • Work with HR to develop and test for minimum IT standards for candidates (esp. in nursing) • Support structured budgeting processes • Create structured information exchange for key systems • Identify training programs/resources to support “Learning Culture” Personality Traits: • Collaborative • Analytical • Sympathetic • Goal-oriented but patient • Organized (able to keep track of multiple initiatives at the same time) and process-oriented; focused on building rather than solving • Can adjust level of communication to different levels/functional areas (e.g., executive, business, technical, clinical) ]]>

<![CDATA[Job Title: Help Desk Manager Location: Rockville, MD 20850 Skills and Experience: • Experience managing an ITIL-focused service/help desk. (5 years) • Experience providing Tier I and Tier II service/help desk technical support. (5 years) • Experience providing end-user training in structured and unstructured settings. (3 years) • Excellent oral and written communication skills. * Experience managiung others in a ITIL environment Training/Certificates: • BS Degree in an IT related field if study • MCSA/MCITP certification preferred • ITIL certification preferred • 5 years help desk experience Duties: System Administration • Participate and contribute to the formal creation of the Service Desk, including the Service Desk management software • Manage service desk staff, including providing recommendations and performance appraisal information to the IT director • Provide service desk coverage and escalation (Tier II) support • Create, implement, and enforce policies and procedures for Service Desk team based on ITIL guidelines • Track and monitor service desk requests; identify incidents and problems • Monitor and Report on Service Desk SLAs, including ticket close rates, communications requirements to customers, etc. • Work with other IT department team members to escalate issues and provide seamless customer interface on issues • Support special projects; participate in change control boards • Develop training programs/resources, conduct training • Complete other duties as assigned Personality Traits: • Collaborative • Analytical • Sympathetic • Goal-oriented but patient • Organized (able to keep track of multiple initiatives at the same time) and process-oriented; focused on building rather than solving • Can adjust level of communication to different levels/functional areas (e.g., executive, business, technical, clinical) ]]>

<![CDATA[Entry-level full-time opening exists for a dedicated professional to support the IT department by performing helpdesk duties and the maintenance of institution’s telephone system and databases. A college degree in Information Systems preferred with MSCE certification desired; 2-4 years experience in technology support and Microsoft products required; demonstrated hardware competence and the ability to handle multiple projects simultaneously. For consideration, please submit letter and resume stating salary requirements to: Helpdesk/Systems Analyst, Maryland Science Center, 601 Light Street, Baltimore MD 21230; EOE/M/F/V.]]>

<![CDATA[Job Title: Desktop Support ***Candidate should have Market Data Experience*** Duration: 6+ month contract (strong possibility of extensions) Description: The position is for a market data support technician to learn, document and support the market data systems our client utilizes for research information. These are critical systems utilized to support the Investment workflow. Applicants must possess solid communication skills, be able to work independently and thrive in a highly technical environment. Strong knowledge of Windows XP, IP networking and Investment systems is key to the success of the role. The tasks assigned to this role will include formally documenting the existing connectivity, knowledge transition to other team members, providing strategic recommendations to enhance the systems, completing enhancements and providing end-users support. The support of critical market data services, IP connectivity and front-end client support is a major role within Application Management. Applications include Bloomberg, Reuters Xtra, Wilshire, ITG/XIP, Charles River, Reuters Station, Fact Set and NewsEdge. A broad range of support activities from understanding licensing requirements, communication protocols and end-user application support is being requested of the support team. The project will include normal day to day support requests as well as some small enhancements to the systems with the support of technicians. Skill Set: - Desktop support and troubleshooting - Expert (5+ years) - IP network support - Senior (3-5 years) - Knowledge of Windows XP and/or version 7 - Senior (3-5 years) - Communication skills - Senior (3-5 years) - Financial Institution knowledge - Intermediate (1-3 years) - Visual Basic - Intermediate (1-3 years) - SQL - Senior (3-5 years) - .NET - Intermediate (1-3 years) - Analytical skills - Intermediate (1-3 years) ]]>

<![CDATA[ Previous experience with PC swamps or deployments is preferred Additional Information: Expected start date: 8/1/10 Expected end date: 8/20/10 Central location is Laurel, MD. Techs will be on-site in Laurel, MD or Bethesda, MD but will sometimes travel to local brances to do refreshes. Contractors will typically be working 12 hour days. Shifts: 6 AM to 6 PM or 6 PM to 6 AM -Equipment will already be on-site in Laurel or Bethesda -Locations are within a 70 mile radius of Laurel, MD - but the concentration is in and around Laurel Expected Hours/Week Regular 40 Hours Overtime 0 Hours ]]>

<![CDATA[Seeking a NOC Support Technician to work with one of our top clients. The qualified candidate will work in a call center that supports their company world wide and is a highly visible position. Day to day activities will include but are not limited to: · Escalate significant events as required and make management notifications on services that are impacted. · Perform all system database and system configuration backups on the iDEN network. · Utilize the ADIT 600 to switch between redundant T-1 circuits between the MSO and the EBTS. · Upload in MiBAS all customer air time billing records. · Investigate, identify & troubleshoot alarms that impact the iDEN network. · Document in Prism all network issues that impact service. · Configure and expand the iDEN system utilizing the AirGen configuration tool. · Isolate faults by analyzing network alarms displayed on the OMC. · Troubleshoot EBTS system failures and restore sites to normal operation. · Generate system version and configuration management reports. · Troubleshoot T-1's, routers, LAN's, frame relay, V.35 and X.25 links. · Perform pre-commissioning tests required to bring new EBTS site into service. Required Experience: · 2-5 years of direct experience working with Cisco routers and switches · Clear verbal and written communication skills are a must as this person will be working in a call center support environment and will have to verbally lead on site personnel through procedures and document that support · Experience with network protocols such as OSPF, MPLS, EIGRP · Candidates with VHF and HF Radio experience will be given preference. ]]>

<![CDATA[Field Services - Baltimore Helion Technologies provides clients a full scope of consulting and technology support, utilizing help desk, onsite services and network management. Our clients expect, and receive professional solutions to create sustainable value in critical areas and overcome their business challenges. As a trusted business partner Helion fulfills these expectations through informative consultation and outstanding customer service. As Helion experiences growth the organization is looking for qualified candidates as Field Engineers to provide onsite assistance in their respective markets. Individuals are responsible to perform the day to day activities as a field engineer at client sites as well as work with personnel based out of the Network Operations Center in Baltimore, MD to resolve outstanding issues. In order to be considered applicants should possess: • Previous experience (2-5yrs) as a Field Technician, Systems Engineer or role in a similar capacity. • Experience resolving technical issues on-site, remotely and via phone. • Outstanding customer service background and exceptional verbal & written communication skills. • Familiarity with network configuration and implementation; system development life cycle. • Excellent proficiency of installing, troubleshooting and maintenance of Microsoft Exchange, Server 2000/2003, Active Directory, Windows OS/XP/Vista, Office, Remote Desktop & Terminal Services. • Knowledge of Cisco technologies: network switching and routing, Pix Firewall, Call Manager, VPN & Avid VOIP • Energetic personality, great attitude, team player philosophy and ability to meet & exceed the organizations expectations. • Flexibility to travel daily around the surrounding Baltimore area. • Experience in Dealership applications and software highly preferred, but not required. • Valid driver’s license and clean driving history. Certifications and Education are not required but highly preferred. Benefits and Cultural Amenities Include: • Medical (100% Paid), Dental, Vision Benefit Plans • 401(k) Profit Sharing Plan • Company Car and Gas Card To apply: Visit our website at www.heliontechnologies.com and apply via our “careers” tab. Please indicate position title and salary expectations in the cover letter area. EOE ]]>

<![CDATA[Job Specifications: As a Technical Support Representative you will be accountable for the installation, configuration and support of workstation software and hardware, server hardware and software as well as all LAN equipment. Requirements: - Grade 12 and completion of a Diploma in a computer related field of study is preferred - 2 years of technical support experience - Broad familiarity with MS Word, Excel and Powerpoint is a must Working in a modern well equipped office environment.]]>

<![CDATA[You will provide Desktop Support services for 600-800 users in a corporate environment. - 2nd and 3rd tier issues - Degree preferred, but can be offset by proven experience - 1-2 years background - Desktop assistance - Works with Management tools, such as Altiris, SMS, LanDesk - Software distribution, remote control, active directory and GPO experience useful - Call tracking system - Altiris Immediate availability is a must, Pay rate is between $23-$27 per hour BOE.]]>

<![CDATA[The qualified person will provide advance on site technical support ranging from software installation and configuration to hardware problem solution. An experience with commonly used concepts, practices, and procedures involved in running a News or TV Station is strongly preferred. Requirements: - Minimum of six to twelve months experience installing and configuring computer software and hardware in a network environment and client end user support, preferred - Six to twelve months demonstrated experience in help desk support in lead and/or management position We will offer you a challenging and professional work environment, competitive pay and full benefits package.]]>

<![CDATA[Tech Support Engineer Posting Job Description The Technical Operations Engineer will be responsible for providing technical support to internal and external clients on all Advertising.com products. This includes the duties outlined below. Essential Duties and Responsibilities: • Troubleshoot and track technical issues, via a “trouble ticketing” solution. • Provide support to internal and external customers to build product/platform knowledge and resolve issues. • Follow standards for communications with business involving Operational issues. • Own production operational issues for products by issuing initial response, data gathering, tracking, and resolution where possible as well as determining escalation protocol based on the nature of the issue. • Handle system administrative duties for production and non-production systems, including: o Account setup o Configure access of different elements in each system o Perform other activities and duties as requested. • Work with levels tier 2, and 3 teams to address defects. • Be available to work in an 8 hour shift other than 9am to 5pm EST M-F. • Perform other activities and duties as requested. Skills: • Demonstrate knowledge of HTML, JavaScript, SQL • Strong analytical skills • Working knowledge of Windows and Unix operating systems • Excellent organizational and interpersonal skills. • Excellent customer service skills, with strong written and verbal communications. • Ability to be on call 24x7 on a rotating basis. • Ability to establish and maintain effective working relationships with managers and employees, along with working with external clients, or customers. • Ability to respond to frequent demands of multiple customers (internal and external). • Experience with programming languages and different operating systems desired. • Applicant will be a self starter with a strong desire to grow both technically and in their knowledge of Advertising.com business. Education / Experience: • Bachelor’s degree in a Technical/Scientific discipline or equivalent experience. • 0-1 years experience in technical support, or relevant combination of education and experience. • Or relevant combination of education and experience ]]>

<![CDATA[IMMEDIATE Help Desk Specialist opening in the Baltimore, Maryland area in support of a large Government contract that will offer a lot of different technologies to work with and very good growth potential. Phone and face-to-face interviews will start taking place next week. To be immediately considered for this opening, please submit your resume today. Please let us know the best way to communicate with you for initial contact. Thank you for your immediate consideration! SALARY / BENEFITS: - Full Benefits + up to 40K base salary (determined by overall experience) BACKGROUND & CLEARANCE REQUIREMENTS: - Active Public Trust is Highly Desired. (Standard protocol when working for a government agency) - Must be able to pass a background check, credit check, and drug screening - Must be flexible with work schedule - A+ Certification is highly desired TECHNICAL SKILLS NEEDED FOR JOB INCLUDE THE FOLLOWING: - Two (2+) years of Help Desk experience in a call center environment is required. - Tier 1 Help Desk Support resolving technical problems in a call center/help desk environment - Provide technical software, hardware and network problem resolution including password resets, documenting problems, and research - Updating Remedy tickets, working in an environment with SLAs, and providing remote technical troubleshooting - Experience with Windows 2000/XP OS, and MS Office 2007, including supporting Outlook messaging issues NON-TECHNICAL SKILLS: - Excellent communication skills and strong customer service experience - Multi-tasking and ability to work on different projects and complete within a timely manner EDUCATION: - Bachelors Degree or equivalent experience/combined education is highly recommended CERTIFICATIONS: - One or more of the following certifications would be preferred: A+, Net+, MCP, etc. ]]>

<![CDATA[Looking for technical / games help desk candidates for an exciting new job. Must have IT knowledge and help desk experience.. Must have good credit and a clean background. Please email your resume and contact information. Prefer telecommunications experience pay is $16 an hour to start.. please only email me if interested ]]>

<![CDATA[Position Title: Part Time Help Desk Support Representatives Job Summary: To maintain 100% client satisfaction by utilizing the tools, acumen and resources available. To deliver services professionally and promptly to the client utilizing our Network Operations Center (NOC) and portal ticketing systems. We are a small and rapidly growing company -- you must be willing to work hard in a team environments. Background: must have a minumum of 2 years in a similar support role. Detailed Duties and Responsibilities: Responsibilities and duties may change due to our dynamic environment. Responsibilities and duties listed here are strictly a summarization and are subject to alteration. - Provide 100% client satisfaction - Exceptional customer service skills - Proficiency in network design and troubleshooting - Proficiency of Windows Server 2003/2008 operating systems - Expertise in Microsoft desktop platforms - Expertise in Microsoft Office Suites - Exceptional Knowledge of Active Directory and GPO design and editing - Support and maintain client network systems - Able to work independently or in a team environment - Knowledge of Windows XP/Vista/WIN7 - Exceptional troubleshooting skills in WINTEL environments - Exceptional troubleshooting skills in CITRIX environments - Experienced MCSE preferred - VoIP experience Additional Desired Skills - Web design and editing skills (HTML) - VMware knowledge and skills Please send your resume with your reply to position0115@haloteq.com.]]>

<![CDATA[Webb Mason, a 20 Year Old Privately Held Printing Company, is seeking a Technology Project Manager to work with our Technology Team. Individual will interface daily with customers, distributors and the Technology Department. Individual should have good technical base and the ability to work with Sales and IT. Company to offer base salary, health insurance, 401 K and Internal Gym Use. Mike Tich Webb Mason 410-785-1111 Email to mtich@webbmason.com]]>

<![CDATA[Company Overview Automotive Training Institute is a nationally known and respected consulting/coaching firm for INDEPENDANT SHOP OWNERS in the Automotive Repair Industry. We have been in business for 30 years and have worked with thousands of shop owners on driving their profits and dreams home!! Position Description Responsible for the performance, integrity and security of an ACT database. Additional role requirements are likely to include planning, development and troubleshooting. Responsibilities include some or all of the following: * Provide technical assistance to computer system users. * Answer questions or resolve computer problems for clients in person, via telephone or from remote location. * May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems. * ACT Database administration which includes lead assignments for the Call Center. * Establishing the needs of users and monitoring user access and security; * Monitoring performance and managing parameters to provide fast query responses to 'front end' users; * Considering both 'back end' organization of data and 'front end' accessibility for end users; * Maintaining data standards. * Controlling access permissions and privileges; * Developing, managing and testing backup and recovery plans; * Ensuring that storage, archiving, backup and recovery procedures are functioning correctly; * Working closely with IT project manager, database programmers and web developers; * Communicating regularly with technical, applications and operational staff to ensure database integrity and security; * Commissioning and installing new applications. Position Requirements IT Support Level 1 Experience A+ Certification strongly preferred Visit us at www.autotraining.net and review our website. Please be conversational about our business before you send us an email with your resume and cover letter attached indicating your interest. No phone calls, please. Please forward your resume with cover letter to rvanderpool@autotraining.net ]]>

<![CDATA[Vocus (NASDAQ:VOCS) is a leading provider of Public Relations management software. Our software-as-a-service (SAAS) suite helps organizations of all sizes fundamentally change the way they communicate with the media and public by optimizing their public relations initiatives. Clients include the Global 2000, large corporations and associations as well as government agencies. PR SOFTWARE SUPPORT REPRESENTATIVE Qualifications: • Superior customer service skills • Proven reliability • Proven ability to work well in a high-pressure environment • Experience supporting customers in a SAAS environment valued but not required • Excellent communication skills • Strong technical troubleshooting and problem solving skills • SQL – valued, not required, Microsoft Office Responsibilities: • Respond to phone calls, live chats, email, portal ticket and other channels as necessary from Vocus clients • Answer client questions and provide how-to help within the Vocus application to aide clients in completing daily PR tasks • Troubleshoot technical issues and diagnose errors within the Vocus application • Work with IE and Firefox Browser settings to optimize user’s experience • Demonstrate ownership and ability to follow case issues to resolution and client satisfaction • Handle a case load of approximately 25 new issues per day • Work an 11-8 shift M-F Company Perks: • Indoor basketball court • State of the art gym facility • Café • It’s All About You – yoga, catered breakfasts, parties, and much more • Comprehensive benefit package including: o Medical o Dental o Vision o 401k with company match o Flex Spending o 3 weeks paid vacations o 6 sick days o 8 company observed Holidays o 2 Floating Holidays Contact us to learn more about our company, corporate culture, benefits, and career opportunities: www.whyworkatvocus.com Please send all resumes to Jessica Rusk at jrusk@vocus.com ]]>

<![CDATA[Position: IT Support Analyst Location Sykesville, MD (30 minutes outside of Baltimore) Salary: Open, commensurate with skills, education and experience Benefits: Competitive health benefit plans as well as a matching 401(k) plan Terms: Full time Company Overview: GSE Systems, Inc. (www.gses.com) provides training simulators and educational solutions. The Company has over three decades of experience, over 349 installations, and 100 customers in more than 40 countries. Our software, hardware and integrated training solutions leverage proven technologies to deliver real-world business advantages to the energy, process, manufacturing and government sectors worldwide. GSE Systems is headquartered in Sykesville, Maryland located in the western suburbs of Baltimore, Maryland. Our global locations include offices in St. Marys and Augusta, Georgia; Tarrytown, New York; Nyköping, Sweden and Beijing, China. Duties/Responsibilities: The IT Support Analyst provides courteous and professional support services to the end users in person, via telephone, email or remote access on a variety of technical issues/ problems. • Provide level one and two customer and technical support to customers; • Independently identify, troubleshoot, document, and replicate customer problems and then escalate complex problems according to escalation procedures; • Retain ownership of all cases throughout the resolution process; • Report enhancement requests received from customers regarding hardware, application or documentation; • Participate in the knowledge creation and maintenance process. • Carry out tasks such as assisting users with addition/removal of printers on a PC, assisting users with Outlook issues, MS Office suite, • Participate in software development lifecycle for custom GSE products. Requirements: - Enrolled in or having obtained an Associate Degree in Computer Science or related field. Equivalent experience or certifications may be substituted - Working knowledge of Microsoft operating systems - Familiarity with MS Office (2000 - 2007) - Familiarity with MS Windows Operating Systems (2000 - Vista) - Basic TCP/IP trouble shooting skills - Familiarity with Anti-virus desktop software such as Symantec, Malwarebytes, etc - Familiarity with VPN technologies and wireless technologies such as WEP/LEAP/WiFi (from a desktop perspective) - Good understanding or working knowledge of highly available storage solutions - Good understanding or working knowledge of networking technologies DNS, TCP/IP, WINS, etc. - Familiarity with printer support (print queues, adding/deleting printers, trouble-shooting) - Excellent customer service skills - Trouble-shooting and problem-solving skills - Technical documentation skills - Ability to demonstrate customer empathy, good customer diplomacy and problem ownership - Strong verbal, written, and interpersonal communication skills and excellent listening skills - Ability to interact with individuals at all organizational levels - Ability to manage multiple tasks and priorities including good time management skills. - Ability to work independently with minimal supervision - Must be accountable and responsible for working on business critical products that are distributed worldwide to many clients *Note: this is a JR LEVEL POSITION. Candidates with a BS Degree or 5+ yrs of experience are overqualified and will not be considered* GSE Systems, Inc. is an Equal Opportunity Employer EOE - M/F/D/V ]]>

<![CDATA[WE OFER JOBS ANYWHERE FROM POSTAL CLERCKS TO AVIATION MECHANICS..... WE ALSO HAVE PHOTOGRAPHY, ENGINEERING, ELECTRICAL, AIR TRAFFIC CONTROL, AUTO MECHANIC, ADMINISTRATION... OVER 100 JOBS..... MUST BE QUALIFIED..... CALL ME TO FIND OUT INFORMATION AND SEE IF YOU QUALIFY. 443-909-9960 PFC GILLIAM]]>

<![CDATA[The chosen candidate will provide advance on site technical support ranging from software configuration and installation to hardware problem resolution. A knowledge of widely used concepts, practices, and procedures involved in running a News or TV Station is strongly desired. Qualifications: - Minimum of 6 to 12 months experience configuring and installing computer software and hardware in a network environment and client end user support, preferred - Six to twelve months demonstrated experience in help desk support in lead and/or management position We can offer you a challenging and professional work setting, competitive wages and full benefits package.]]>

<![CDATA[Bilingual Audio/Video Tech Support (Spanish/English) Are you an enthusiastic, high energy, team player with a passion for technology? Do you love working with PCs and related technologies? Are you fluent in both English and Spanish languages? If so, we have the job for you! As a first line contact, A/V Technical Support Agents are responsible for providing high quality world class support on a wide variety of inquiries from customers, including questions on product functionality, usability, installation, and compatibility. The Agent is accountable for customer satisfaction by achieving certain prescribed, measurable performance goals. In this role you will answer inbound phone calls from end users of a wide variety of video and teleconferencing equipment. You'll be providing support for cameras, plasma monitors and other very cool stuff! Paid training provided. Applicants must be available to train Monday - Friday and start by Monday, August 2nd. After training is over, hours of operation will be Monday - Friday, 8:00 AM - 8:00 PM (40 hours per week). Requirements At minimum, you should... *Have a high school diploma or equivalent. An A+, MCSE, or other certification is a plus. *Type 30 words per minute or more. *Be fluent in English and Spanish *Have a good grasp of grammar and sentence construction. *Have some customer service experience. *Knowledge of networking configurations and protocols such as TCP/IP, DNS, traceroute, firewalls, and routing *Familiarity with telephony concepts such as ISDN, PRI, analog, VoIP and digital circuits $14.00/hour + monthly performance bonus Our corporate culture is fun and flexible. Wear what you like, as long as you provide great technical support for our customers! Benefits include 15 days paid time off per year, 401(k), medical, dental and vision insurance, and company paid life and disability insurance. Interested? Email your resume to jobops@e4e.com or fax to 410-891-0231. Reference ID: PLYPO]]>

<![CDATA[This chosen candidate will provide advance on site technical support ranging from software installation and configuration to complex hardware problem solution. An experience with commonly used concepts, practices, and procedures involved in running a News or TV Station is strongly desired. Requirements: - Minimum of six to twelve months experience installing and configuring computer hardware and software in a network environment and client end user support - 6 to 12 months demonstrated experience in help desk support in lead and/or management position We will offer you a challenging and professional work setting, competitive wages and full benefits package.]]>

<![CDATA[Job Specifications: As a Technical Support Representative you will be in charge of the installation, support and configuration of workstation software and hardware, server software and hardware as well as all LAN equipment. Qualifications: - Grade 12 and completion of a Diploma in a computer related field of study is preferred - 2 years of technical support experience - Extensive familiarity with Microsoft Office is a must Working in a modern well equipped office environment.]]>

<![CDATA[You will provide Desktop Support services for 600-800 users in a corporate environment. - 2nd and 3rd tier issues - Degree desired, but can be offset by proven experience - 6-12 months background - Desktop assistance - Works with Management tools, such as Altiris, SMS, LanDesk - Software distribution, remote assistance, active directory and GPO experience preferred - Call tracking system - Altiris Immediate availability is a must, Pay rate is between $21-$26 per hour BOE.]]>

<![CDATA[Machinery Manufacturer for Corrugated box industry seeks motivated mechanics with strong technical skills to ASSEMBLE EQUIPMENT START TO FINISH day shift Long term temporary. 3 years exp. assembling/installing industrial machinery. Ability to read blueprints. Working knowledge of precision measuring instruments. Must have your own tools Apply to: <a href="http://www.maxhire.net/cp/?E55E6E361D43515B7E561A2877531E2604" rel="nofollow">http://www.maxhire.net/cp/?E55E6E361D43515B7E561A2877531E2604</a> ]]>

<![CDATA[ -Punctual, reliable, professional Desired Skills: Previous experience with PC swamps or deployments is preferred Additional Information: Expected start date: 8/1/10 Expected end date: 8/20/10 Central location is Laurel, MD. Techs will be on-site in Laurel, MD or Bethesda, MD but will sometimes travel to local brances to do refreshes. Contractors will typically be working 12 hour days. Shifts: 6 AM to 6 PM or 6 PM to 6 AM -Equipment will already be on-site in Laurel or Bethesda -Locations of branches are within a 70 mile radius of Laurel, MD - but the concentration is in and around Laurel Expected Hours/Week Regular 40 Hours Overtime 0 Hours ]]>

<![CDATA[Desktop Support – 2nd Shift Helion Technologies provides clients a full scope of consulting and technology support, utilizing help desk, onsite services and network management. Our clients expect, and receive professional solutions to create sustainable value in critical areas and overcome their business challenges. As a trusted business partner Helion fulfills these expectations through informative consultation and outstanding customer service. Due to client expansion and industry growth, Helion is seeking qualified candidates in Desktop Support during 2nd shifts (11am – 8pm). The Desktop Support technician: • Provides technical assistance to computer system users. • Answers questions or resolves computer problems for clients in person, via telephone or from remote location. • Provides assistance concerning issues of intermediate complexity regarding the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems. Selected individuals should possess a recently acquired degree (Bachelor’s preferred) in a technical discipline or appropriate technical certification through accredited schools (MCP, MCSA, MCSE). It is highly preferred applicants have 1-3 years work experience providing tier 1 and 2 support over the telephone. In order to be considered applicants should possess: • Beginner/Intermediate proficiency in Windows 2000/2003 Server and Windows XP/vista operating systems. • Knowledge of Windows 2000/2003 Active Directory object manipulation including password resets, profiles, distribution & security groups and user account creation. • Knowledge of Exchange 2000/2003/2007 mail box manipulation. • Knowledge of system/network down troubleshooting. • Ability to perform setup and installation of PCs and servers. • Ability to install desktop software applications. • Ability to identify and resolve problems in a timely manner. • Understanding of how to manage difficult customer situations, respond promptly to the customer needs and solicit customer feedback to improve service. • Willingness to adapt to changes in the work environment. • Manage competing demands and able to deal with frequent change, delays or unexpected events. • Superior written and oral communication skills with ability to multi-task. Benefits include: • Traditional Medical Plan (100% paid), Dental, Vision Benefit Plans • 401(k) Profit Sharing Plan • Company Sponsored Events • Company Paid Holidays • Paid Vacation & Sick Time To apply: Please email resume and cover letter to jobs@heliontechnologies.com with "Desktop Support 2nd Shift" in the subject line or visit us at www.heliontechnologies.com. All applicants must provide salary expectations in the cover letter area. Helion is an Equal Opportunity Employer ]]>

<![CDATA[Vision Technology Services has an opening for an AV Technician with enterprise level experience. You will be supporting various video conference projectors, LCD's, DVD players, and training rooms. Equipment Includes: AMX Extron Polycom ClearOne If you are qualified for this position, please reply back with a cpy of your resume. ]]>

<![CDATA[Description: Needles Case Management Software in Owings Mills, Maryland is seeking a Software Trainer/Support Person to be responsible for training and supporting clients in the use of our proprietary legal case management software. The incumbent will work with clients to implement the software. This includes reviewing the client’s current methods, establishing a set of needs, motivating staff members, and teaching the clients to build and maintain their case management software program. The Software Trainer works with clients by travel or by telephone to ensure proper use of the system. Requirements: The candidate must be people-oriented, patient, organized, and able to identify pitfalls and progress of clients. Experience with Needles preferred, software training is a plus but not a necessity. If you have excellent people skills, Needles experience and like to travel, please submit your resume. ]]>

<![CDATA[Technical Professionals: Can you create solutions to anything, and are you the best at everything you do? We clean household and commercial electronics after a fire or flood. Would you like to learn how to clean electronics with water or clean household electronics with an ultrasonic machine? Can you take apart and re-assemble or troubleshoot anything? Immediate, opportunity for a dual role TECHNICAL RESTORATION/CLEANER that is a true professional to join our team. This position requires a hard working technician who is detail oriented, time conscious and that can complete projects on time and in budget. Due to our dynamic environment, flexibility and a good attitude are key attributes. We help people and businesses recover property after a disaster. We have a great team atmosphere and are looking for detail oriented professionals to join the team! This is a physical and mentally challenging position at times. Dedicated, team-players only need to apply! Normal hours are 7:30-4:30, due to helping people in a time of need hours can be later, flexibility is a must. Overtime is available. Duties include: Cleaning and restoring damaged electronics and equipment from fire and water loss situations, meeting customer requirements and performing consistently. Ability to draft and finalize your own consulting reports requires computer skills, digital photos and site inspection of electronics damaged by lightning, power failure, and physical damaged water or fire incidents. Additional shared duties working in the warehouse and on loss sites will be necessary. This is a ground floor opportunity with a rapidly growing company. Will be trained to project manage, estimate, remove, package and restore/ decontaminate consumer grade electronics such as computers, AV equipment, appliances, televisions as well as business machines, medical/dental equipment, kitchen equipment, food processing, machine shop equipment including all types of electro-mechanical equipment. Must work unsupervised and complete daily reports. Experience in the disaster restoration field is a plus. This position will be required to cross-train in other non-technical aspects of the business. Projects vary and may include technical and non-technical aspects at any given time. Previous knowledge of equipment restoration or cleaning, television repair, electrical or electrical engineering, industrial equipment mechanical, computer technician or electronics restoration is a plus. Ideal candidate will have associates degree minimum in IT, computer, electronics repair or computer repair and a minimum of 3 years documentable experience in this or a related field. We are in the disaster restoration field, so work hours can be erratic. CANDIDATES MUST BE ABLE TO PASS A DRUG, DRIVING AND BACKGROUND CHECK. Please include JOB ID #008 in the subject line of your response to be considered. ONLY HARD WORKING, TEAM PLAYERS NEED TO APPLY FOR OUR RECESSION RESISTANT INDUSTRY OPPORTUNITY. Key Words: Electronics, Restoration, Data Recovery, IT, Engineer, Mechanical, Disaster Recovery, Information Systems, Networking, Computer, Mitigation, Fire Restoration, Disaster Mitigation, Project Manager, Logistics, Electronics Cleaning, Electronics Restoration ]]>

<![CDATA[Advanced Medical Concepts is seeking a technician with experience in building, servicing and modifying custom wheelchairs and rehabilitation equiptment. Excellence in work habits and commitment to cutomer care are essential. ]]>

<![CDATA[Advance Business Systems is the region's largest independent provider of office equipment, including digital copiers, color systems, network printers, digital duplicators, integrated systems, fax machines and shredders. We are seeking entry-level candidates to join our Service Division in the Greater Baltimore Aera. Responsibilities include: Trouble-shooting equipment problems Completing necessary repairs and developing a good working relationship with customers. There is also travel within a specific territory in Baltimore and the surrounding counties. Benefits Advance Business Systems offers: Competitive compensation An attractive bonus program Opportunities for advancement Extensive paid Technical Training Program Field service technicians receive a generous vehicle reimbursement program Employees at Advance Business Systems enjoy: A supportive work environment and exceptional benefits Health Dental Vision 401(K) Life insurance Short-term and long-term disability insurance Tuition reimbursement Essential Qualifications Strong mechanical ability Customer service skills are required. Transportation and a good driving record also required. High School Diploma or equivalent For consideration, please submit your resume and salary history to the Human Resources Division through this posting. ]]>

<![CDATA[***All Candidates must have an active Secret clearance or higher. Top Secret Clearance is preferred.*** Work Split is roughly 90% Helpdesk and 10% Desktop Experience with the Microsoft Office Suite •Knowledge/experience using and administering Active Directory and Remedy. Help Desk Services •Respond promptly to user calls during an 8-hour period between 7:00 AM and 11:30 PM. Resolve or appropriately direct customer reported problems/issues Daily Work Description: Combination of 90% Tier 1 (answering telephone and email requests for assistance) and 10% Tier 2 (desk-side user assistance) Resolve or appropriately direct customer reported problems/issues Log and process requests for moves, upgrades changes, software installation, etc. Support Exchange administration and management Manage IT equipment inventory ]]>

<![CDATA[This qualified candidate will provide advance on site technical support ranging from software installation and configuration to complex hardware problem resolution. A knowledge of widely used concepts, practices, and procedures involved in running a News or TV Station is strongly desired. Qualifications: - Minimum of six to twelve months experience configuring and installing computer software and hardware in a network environment and customer end user support - Six to twelve months demonstrated experience in help desk support in lead and/or management position We will offer you a challenging and professional work setting, competitive salary and full benefits package.]]>

<![CDATA[Barrister provides multi-vendor hardware computer services, delivering superior resolution to client/server hardware challenges. The Company has been providing services for over 25 years and provides these services through many of the largest IT companies in North America, as well as direct to commercial accounts. Today, Barrister serves large enterprises, small/medium-size businesses, government agencies, small offices/home offices and consumers. Barrister provides hardware computer services for in-warranty and out-of-warranty equipment, taking care of customers’ computer systems so they can focus on their core business. The Company also services computer and home network systems in the home. Barrister maintains warranty authorizations and preferred partner relationships with over 30 manufacturers and provides non-warranty services for the products of over 200 manufacturers. Barrister offers each individual customer a single point of contact for equipment across vendors, different equipment types and geographic locations. Currently we are looking for service providers to provide coverage in Baltimore, MD. Job Description: Several installation of hardware on site events coming up from August to December. Maintenance on computers/printers/servers. Job Requirements: Must be A+ certified Must be familiar with performing disk wipes Must be available to provide coverage as soon as 4 hours after dispatch Other Requirements: It is preferred that you are within 25 miles of Baltimore but not required. Must have experience in disk wipes for installations, and must be familiar with maintenance on computers, printers, and/or servers for the maintenance. You must become secret cleared by the SSA for this (we will provide you with the packet to do so). ]]>

<![CDATA[Electronic technician needed. Must have six mounths verifiable electo-mechanical work experience and be able to perform maintenience activities with minimal supervision. Must have own vehicle and be able to pass a background check and a drug screen. For more information call Kim at 410-633-1900 ext. 272.]]>

<![CDATA[Do you thrive in a highly technical environment? Are you highly driven and ready for your next challenge? Do you have strong communication skills? If so, we'd like to hear from you! . . . About Us: Since 1984, Protech has been developing and implementing technology solutions exclusively for member-based organizations, specifically in the Association (non-profit) industry. We listen to our customers and working diligently to understand their business processes, technology requirements and how they interact with their membership. We’ve continued to develop and enhance Microsoft Customer Relationship Management and our in-house developed application CRM for Members to help our customers to more effectively achieve their mission. PC Technician The Job: The PC technician's primary responsibility is to bring satisfactory resolution to end-user problems, by offering basic and advanced workstation/laptop, operating system, and application support to local and remote users. The PC technician will also assist in the rollout of departmental projects, workstation imaging, asset management, and various other tasks as defined by the manager. Essential Job Functions: • Provide primary support for internal IT functions • Monitor help desk support queue; addressing problems quickly, thoroughly and consistently. • Communicate and collaborate with IT staff to troubleshoot and resolve problems in a timely manner. • Create and maintain workstation images • Perform miscellaneous department and network administration support. • Maintain accurate inventory records for all equipment and software. Hiring Requirements: • 2 Year Relevant Work Experience or 4 Year College Degree • A+ Certification • Excellent English Verbal and Written Communication Skills • Ability to Work in a Fast Paced Exciting Environment • Must Work Well in Group Situations and Make Good Sound Decisions Highly desired skills and experience: • Understand and Support desktop and laptop hardware • Understand and Support the Windows Operating Systems and Office Application Suite • Understand and Support Network Protocols and Infrastructure • Ability to Identify and Resolve Problems or Develop Alternative Solutions in a Timely Manner • Assists in Product Evaluations and Make Recommendations for Hardware and Software Purchases • Excellent customer service, interpersonal, organizational, and communication skills • Strong work ethic • Ability to work in a fast-paced, changing environment Benefits: We offer a competitive salary and benefits program. Compensation will be commensurate with experience. To Apply: To respond to this opportunity, please go to: EOE ]]>

<![CDATA[This position provides in-person, email and phone support of laptops, desktops, enterprise applications, messaging, and client-side network configuration both in offices and computer labs. Also responsible for providing wireless LAN access support by configuring network adapters and network properties on laptops for connections to wireless and guest wireless networks. Will be required to diagnose and resolve hardware and software issues and describe technical issues to a non-technical audience on a regular basis. Most technical activities will be focused on servicing the customer and his or her desktop/laptop/PDA, Macintosh and Windows applications, messaging, and network connectivity. Works with other staff in technical and service forums to promote and implement best practices. Participates in institutional IT initiatives. Work Environment/Hours of Coverage: expected to support customer use of applications and systems that may be located in geographically distributed areas on campus. May require after hours and/or weekend support. Two years college coursework required; Bachelor's degree preferred. Two years of related experience, including some help desk experience, is required. Additional experience may substitute for education. ]]>

<![CDATA[User Support Technician - Montebello Elementary School Location: Baltimore, MD Division/Dept.: Montebello Elementary School Position Summary: The User Support Technician (UST) is responsible for supporting the implementation and development of the technology culture of the school community. Additionally, the UST is a technical resource responsible for the technology infrastructure for each Edison school within the community and ensures that the technology is functioning and available for members of his/her school(s). Main Responsibilities: Assist in Implementing Technology Initiatives: Assist in the implementation of Edisons technology vision at all schools within the area/community. Participate in Technology Committee meetings at each school to provide input into the strategic Technology Plan by providing technical input. Assist in the migration and/or upgrades of new systems as needed. Follow Edison Technology policies and procedures in terms of network, hardware and software configurations and use. Customer Service: Follow the schools Service Level Agreement (SLA) to ensure that users receive quality service and technical support on a consistent basis. Monitor the compliance to the SLA. Improve efficiencies and effectiveness through analysis and reporting of service tickets to Technology Manager. Take actions to improve customer satisfaction among teachers, staff members, administrators, students and parents. Reporting: Document incident/service requests according to Edison standards. Follow the status of service communication plan that is implemented at the school by generating status reports daily and/or as system availability changes. Participate in technology team meetings, conference calls and discussion groups as necessary. Communicate status of service requests and incidents with customers (e.g., teachers, students, administrators). Follow protocol for escalating problems, incidents, service requests and issues that have not been resolved. Document local procedures according to Edison standards. Technical Management: Responsible for Tier 1 software and hardware support. Diagnoses and resolves problems using documented procedures and checklists in the performance of responsibilities. Follow disaster recovery and business continuity practices, including server back-ups and process documentation set by Edison and Technology Manager. Maintain server and network environment in terms of virus protection, proper computer naming conventions and proper use of Active Directory log-ins. Prepare school technologically for beginning and ending of each year, including set-up/take down and moving of equipment as necessary. Track and maintain inventory. Conduct annual physical count with Technology Manager. Professional Development (Application of technology to instruction and operations): Assist teachers with technical needs to integrate technology resources into classroom, such as problem-solving technical obstacles, recommending Edison approved solutions, setting-up technology equipment for student use, etc. Occasionally teach or co-teach professional development sessions that teach staff members technology skills. Develop a personal growth plan and monitor his/her own progress with the Technology Manager to continue the development of his/her own skills. Key Relationships: Internal: Collaborate with Technology Manager, Principal(s), School Operation Manager(s), Curriculum Coordinator(s), leadership team(s), parents and students to build Edison technology culture. Partner with Edisons Service Desk. Communicate regularly with other Technology Managers, USTs and Regional Technology Director as well to stay on top of current information, projects, and policies. Key Behavioral Competencies: Follows relevant work procedures in line with defined internal and external standards given by the Tech Manager and/or Edison Demonstrates awareness of other teams and the role they play within the school(s) community and Edison Consistently delivers on agreed goals and tasks and can be relied upon to meet or exceed expectations Identifies and communicates when a decision needs to be made Identifies all steps necessary to achieve results and consistently follows these steps Takes proactive action to develop/maintain relationships that are impacted by change and ensure that others are assisted in dealing with change Brings ideas for service delivery improvements to the attention of others and pursues these ideas through to resolution or completion Sources and listens to all points of view and respects differing opinions when developing solutions Diligently adheres to policies set by Headquarters and local school Speaks to all members of the school with friendliness, respect and in manner that is easily understood Special Skills/Experience Required: Two year technical degree or equivalent experience/certifications required. Bachelor's degree preferred. Experience working in a Windows client and server environment required Experience in telecommunications, network security, WAN, LAN, multimedia or help desk a plus Some experience in a K-12 setting desirable regardless if it is technical capacity or not. Demonstrated knowledge of core learning principles through technical skills assessments Experience responding to customer inquiries in a customer service environment Required to lift and move objects up to 25 lbs. How to Apply: For more information and to apply online, visit our Web site at www.edisonlearning.com/join_our_team or email Sara Akcay at Sara.Akcay@edisonlearning.com! ]]>

<![CDATA[Job Specifications: As a Technical Support Assistant you will be in charge of the setup, support and configuration of workstation software and hardware, server hardware and software as well as all networking equipment. Requirements: - Grade 12 and completion of a Diploma in a computer related field of study is preferred - 2 years of technical support experience - Extensive familiarity with Microsoft Word, Excel and Powerpoint is a must Working in a modern well equipped office environment.]]>

<![CDATA[Audio/Video Tech Support Are you an enthusiastic, high energy, team player with a passion for technology? Do you love working with PCs and related technologies? If so, we have the job for you! As a first line contact, A/V Technical Support Agents are responsible for providing high quality world class support on a wide variety of inquiries from customers, including questions on product functionality, usability, installation, and compatibility. The Agent is accountable for customer satisfaction by achieving certain prescribed, measurable performance goals. In this role you will answer inbound phone calls from end users of a wide variety of video and teleconferencing equipment. You'll be providing support for cameras, plasma monitors and other very cool stuff! Paid training provided. Applicants must be available to train Monday - Friday and start by Monday, July 26th, 2010. After training is over, hours of operation will be Saturday & Sunday, 8am - 8pm. Requirements At minimum, you should... *Have a high school diploma or equivalent. An A+, MCSE, or other certification is a plus. *Type 30 words per minute or more. *Have a good grasp of grammar and sentence construction. *Have some customer service experience. *Knowledge of networking configurations and protocols such as TCP/IP, DNS, traceroute, firewalls, and routing *Familiarity with telephony concepts such as ISDN, PRI, analog, VoIP and digital circuits $11.50/hour + monthly performance bonus Our corporate culture is fun and flexible. Wear what you like, as long as you provide great technical support for our customers! Benefits include 15 days paid time off per year and the option to enroll in our 401(k) plan. Interested? Email your resume to jobops@e4e.com or fax to 410-891-0231. Reference ID: Weekend TSR]]>

<![CDATA[Desktop Support Helion Technologies provides clients a full scope of consulting and technology support, utilizing help desk, onsite services and network management. Our clients expect, and receive professional solutions to create sustainable value in critical areas and overcome their business challenges. As a trusted business partner Helion fulfills these expectations through informative consultation and outstanding customer service. Due to client expansion and industry growth, Helion is seeking qualified candidates in Desktop Support. The Desktop Support technician: • Provides technical assistance to computer system users. • Answers questions or resolves computer problems for clients in person, via telephone or from remote location. • Provides assistance concerning issues of intermediate complexity regarding the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems. Selected individuals should possess a recently acquired degree (Bachelor’s preferred) in a technical discipline or appropriate technical certification through accredited schools (MCP, MCSA, MCSE). It is highly preferred applicants have 1-3 years work experience providing tier 1 and 2 support over the telephone. In order to be considered applicants should possess: • Beginner/Intermediate proficiency in Windows 2000/2003 Server and Windows XP/vista operating systems. • Knowledge of Windows 2000/2003 Active Directory object manipulation including password resets, profiles, distribution & security groups and user account creation. • Knowledge of Exchange 2000/2003/2007 mail box manipulation. • Knowledge of system/network down troubleshooting. • Ability to perform setup and installation of PCs and servers. • Ability to install desktop software applications. • Ability to identify and resolve problems in a timely manner. • Understanding of how to manage difficult customer situations, respond promptly to the customer needs and solicit customer feedback to improve service. • Willingness to adapt to changes in the work environment. • Manage competing demands and able to deal with frequent change, delays or unexpected events. • Superior written and oral communication skills with ability to multi-task. Benefits include: • Traditional Medical Plan (100% paid), Dental, Vision Benefit Plans • 401(k) Profit Sharing Plan • Company Sponsored Events • Company Paid Holidays • Paid Vacation & Sick Time To apply: Please email resume and cover letter to jobs@heliontechnologies.com with Desktop Support in the subject line or visit us at www.heliontechnologies.com. All applicants must provide salary expectations in the cover letter area. Helion is an Equal Opportunity Employer ]]>

<![CDATA[You will provide Desktop Support services for 600-800 users in a corporate environment. - 2nd and 3rd tier issues - Degree preferred, but can be offset by working experience - 1-2 years experience - Desktop assistance - Works with Management tools, such as Altiris, SMS, LanDesk - Software installation, remote assistance, active directory and GPO experience helpful - Call tracking system - Altiris Immediate availability is a must, Pay rate is between $23-$27 per hour based on experience.]]>

<![CDATA[This chosen technician will provide advance on site technical support ranging from software configuration and installation to complex hardware problem resolution. An experience with widely used concepts, practices, and procedures involved in running a TV or News Station is strongly preferred. Requirements: - Minimum of 6 to 12 months experience installing and configuring computer hardware and software in a network environment and client end user support - 6 to 12 months demonstrated experience in help desk support in lead and/or management position We can offer you a professional and challenging work environment, competitive wages and full benefits package.]]>

<![CDATA[The qualified technician will provide advance on site technical support ranging from software configuration and installation to hardware problem solution. A knowledge of widely used concepts, practices, and procedures involved in running a News or TV Station is strongly preferred. Qualifications: - Minimum of six to twelve months experience configuring and installing computer software and hardware in a network environment and customer end user support, preferred - 6 to 12 months demonstrated experience in help desk support in lead and/or management position We will offer you a professional and challenging work setting, competitive pay and full benefits package.]]>

<![CDATA[Duties include: Define developmental needs, refine requirements, and provide assistance to improve all aspects of the Army's personnel management system for all FA 50 officers. Support all eight life cycle functions within the Army Organization Life Cycle Model (AOLCM) for FA 50. <a href="http://www.click-here-to-apply.com?129367" rel="nofollow">http://www.click-here-to-apply.com?129367</a>]]>

<![CDATA[The contractor shall provide strategic, national security affairs related analytical support to the EW Division for Strategic Communications planning, development, coordination, integration, synchronization, implementation, and assessment of an internal and external strategic communications campaign plan. The contractor shall accomplish this task by providing a highly qualified subject matter expert whose primary place of performance will be at the Pentagon. <a href="http://www.applyright-now.net?129366" rel="nofollow">http://www.applyright-now.net?129366</a>]]>

<![CDATA[Job Specifications: As a Technical Support Representative you will be responsible for the setup, support and configuration of workstation software and hardware, server hardware and software as well as all LAN equipment. Qualifications: - Grade 12 and completion of a Diploma in a computer related field of study is preferred - 1 years of technical support experience - Broad familiarity with MS Word, Excel and Powerpoint is a must Working in a modern well equipped office environment.]]>

<![CDATA[Are you a fast typist? Do your friends and family rely on you to google stuff all the time? Are you an internet guru? Do you find yourself constantly proving people incorrect? If so, you might have what it takes, a position where it's okay to be a know it all! Requirements: must be 18+ years old fluent in English have a U.S. mailing address must be authorized to work in the U.S. must have a high-speed Internet connection Serious applicants only please!]]>

<![CDATA[SMARTECH is looking for contractors to work as Field Service Technicians immediately. Technicians would be responsible for handling simple hardware installations for Dell and other Warranty Customers. A strong background working with Laptops is a must. Field Service experience is a plus. A SMARTECH Field Service Technician works independently, in communication with a Service Delivery Coordinator, to provide installation, maintenance and repairs on equipment in a designated territory to assure high levels of customer satisfaction. Essential Job Duties: •Provide on-site tech support to include installation, maintenance and repairs of desk tops, laptops, and peripherals. •Instruct customers in the operation and maintenance of their equipment as needed. •Maintain open lines of communication with assigned Service Delivery Coordinator (SDC) to ensure customer satisfaction and meet Service Level Agreements. •Track and insure return of all parts •Provide SDC with required call closure documentation and necessary reporting. •Resolve customer issues using superior customer service and communication skills. ]]>

<![CDATA[EDUCATION/EXPERIENCE: One year experience in systems operations and maintenance in a network related environment providing in depth PC and LAN systems operations support. Candidate has the ability to perform comfortably in a fast-paced, deadline-oriented work environment; successfully execute many complex tasks simultaneously; and work as a team member, as well as independently. JOB RESPONSIBILITIES: 1. Provide PC and printer technical support to the Tax Credit and Employer Services (TCES) project. 2. Resolves minor system operations issues 3. Notifies the Help Desk to resolve major system issues 4. Provides PC training and technical assistance to TCES Project employees 5. Coordinates required systems maintenance with Office of Information Systems staff, vendors, and project staff 6. Ensures availability of TCES system applications to operations staff 7. Performs daily network maintenance 8. Supports moves and change requests with the network and the phone system 9. Maintains the LAN, Intranet, and phone systems 10. Reviews any problems reported with system hardware/software 11. Troubleshoots problems with printers, communications lines, cabling, terminals, and other problems related to the hardware/software of the computer or telephone system 12. Evaluates project systems data for scheduling, performance, best practices, and so on 13. Performs other duties as may be assigned by management ]]>

<![CDATA[You will supply Desktop Support services for 600-800 users in a corporate environment. - 2nd and 3rd tier issues - Degree desired, but can be offset by experience - 6-12 months background - Desktop assistance - Works with Management tools, such as Altiris, SMS, LanDesk - Software installation, remote assistance, active directory and GPO experience useful - Call tracking system - Altiris Immediate availability is a must, Pay rate is between $23-$27 per hour BOE.]]>

<![CDATA[Event Tech, a high-end special events production company in business for over 23 years, is in search for a qualified Production Technician. Event Tech has built its reputation as a full service supplier with an extensive inventory of the newest technology of audio, lighting, staging, temporary power solutions, and video production equipment. We have had the opportunity to serve clients in concerts, conventions, industrial, collegiate, theater, and inspirational productions of all sizes in many locations. Please see our website at www.eventtech.com for company details. Candidate’s minimum responsibilities include, but are not limited to: • Will oversee and be a part of assembling, loading, on site set up, take down and returning to shop of various Audio, Lighting, and Staging equipment. • Work in a warehouse environment involving prep and de-prep for shows and rentals. • Operate Yamaha PM4000, Yamaha PM5D-RH, Midas Siena, Verona & Venice Consoles, JBL Vertec, VRX, EAW 750 Series speakers, and similar equipment. • Design, install, operate and maintain audio systems. • Operational knowledge of conventional PAR and ellipsoidal fixtures, dimmer racks, and other accessories. • Familiarity with operation of industry standard lighting consoles such as Hog, Avolites, ETC, and Leprecon. • Work in areas outside of the audio and lighting environment, such as staging, video, carpentry, etc. • Travel when required. Minimum Position Qualifications: • Minimum 1 year entertainment industry or theatrical experience • Ability to produce and maintain a clean and valid driver's license and meet company vehicle driving standards • Lift a minimum of 75 pounds consistently • Must be able to obtain a DOT medical card and a forklift operator certification • Ability to communicate effectively in English, verbally and in writing • Basic Windows computer skills including Microsoft Office; more specific skills with Intelevent Express will be necessary; training provided • Due to the nature of this position, you must be able to work nights and weekends on short notice. • Drug and Background tests performed. ]]>

<![CDATA[Event Tech, a high-end special events production company in business for over 20 years, has an immediate opening for a Lighting Technician. Event Tech has built its reputation as a full service supplier with an extensive in-house inventory of the newest technology of audio, lighting, staging, temporary power solutions, and video production equipment. We have had the opportunity to serve clients in concerts, conventions, industrial, collegiate, theater, and inspirational productions of all sizes in many locations. Please see our website at www.eventtech.com for company details. Responsibilities: Will oversee and be a part of assembling, loading, on site set up, take down and returning to shop of various Lighting, Audio, and Staging equipment. •Familiarity with operation of industry standard lighting consoles such as WholeHog , ETC, and Leprecon •Thorough understanding of DMX and other control protocols •Ability to troubleshoot, repair, and fabricate DMX, Socapex, stage pin, edison, CamLok and other cable and connector types Audio experience is necessary. Some travel, A CDL a plus, DOT medical card and good driving record a must. A positive team oriented can do attitude even in difficult situations is essential, can be physically demanding, client driven scheduling weekends, nights, holidays and late notice. Ability to positively lead, organize and instruct others. Drug test and background check. Annual salary, benefits, and ongoing training. ]]>

<![CDATA[ Bowles Fluidics Corporation in Columbia, MD, has an entry level Engineering Technician opening to assist R & D and Product Design Engineers in prototype building, maching, various lab work and analysis. Good mechanical aptitude, ability to use computers, Excel/WORD required. CAD and ProE background a big plus. Tuition reimbursement to pursue degree available to right candidates. We offer an extensive fringe benefits package including medical and dental, 401(k) with company matching, tuition reimbursement, life and disability insurance and competitive salary. Please e-mail your resume to: hr@BowlesFluidics.com; fax resume to: 410-381-6030 or mail to: Bowles Fluidics Corporation ATTN: SSCL 6625 Dobbin Road Columbia, MD 21045]]>

<![CDATA[Making our first cut: • Project Manager • Help Desk Manager • Communications Coordinator • Business Analyst • Data Analyst/Customer Service Representative This is market research to qualify individuals. Qualifiers: We need high-end performers whose primary concern is the job at hand. Those who think anything else matters should not apply at this time. Resumes no longer than 1 page, include references on another page. ]]>

<![CDATA[This posting is for an IT Business Analyst. Full-time, M-F, 8am-5pm, no telecommuting options available. No corp to corp available, individual resource applications only. MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS • 5 years experience in systems analysis and project management for IT • A bachelor’s degree in Information Technology or Computer Science from an accredited college or university REQUIREMENTS • Understanding of SDLC • Requirements Analysis • Knowledge of principles and practices of project management • Experience using modeling approaches, methodologies, tools, and techniques • Ability to analyze the cost of systems development and implementation and make recommendations • Experience managing every phase of the system development life cycle, from requirements through implementation • Experience managing multiple technical projects simultaneously • Formulates systems to parallel overall strategies • Writes detailed description of user needs, program functions, and steps required to develop or modify computer program • Familiar with database concepts, and application architecture concepts • Ability to advise and provide direction and guidance to customers on computer system design and usage. • Strong conflict resolution and mentoring ability • Excellent personal, organizational, and communication skills are required • Ability to establish and maintain effective relationships with associates and computer users • Strong conflict resolution and mentoring ability • Clear and easily understood verbal and written communication skills TYPICAL EXAMPLES OF THE WORK • Conduct comprehensive analysis and provide recommendations to management personnel regarding system feasibility, cost and future operations and maintenance including staffing requirements • Consult with users to analyze existing business processes and assist with reengineering to provide more efficient operations in conjunction with Information Technology initiatives • Direct the development and implementation of major projects and coordinate and integrate the activities of consultants and City personnel • Maintain status (e.g., scope, schedule, cost and customer satisfaction) on IT projects. • Prepare a variety of documents to provide written record of business process and instructions in system usage • Provide guidance, direction and training to computer system users ]]>

<![CDATA[The chosen person will provide advance on site technical support ranging from software configuration and installation to hardware problem solution. An experience with widely used concepts, practices, and procedures involved in running a TV or News Station is strongly preferred. Qualifications: - Minimum of 6 to 12 months experience installing and configuring computer software and hardware in a network environment and customer end user support, preferred - Six to twelve months demonstrated experience in help desk support in lead and/or management position We can offer you a professional and challenging work setting, competitive salary and full benefits package.]]>

<![CDATA[Immediate opportunity for experienced individuals to support gaming equipment in the new casino located in Perryville, MD. This is a great opportunity to work with a expanding company in a challenging, fast paced work environment. Permanent, full-time opportunity +benefits and outsanding growth potential. Candidates MUST be able to pass criminal background check along with CREDIT check REQUIREMENTS: Mechanical skills/tech experience a must. Experience maintainign gaming equipment a HUGE plus Backgrounds such as: PC Repair, HVAC, Electronic/Mechanical, Printers, Copiers experience okay Experience swapping out parts, replacing parts, etc. Will perform routine maintenance on slot machines as well as fix machines when problrms arise Must be professional & presentable, responsible, dependable, have better than average "soft skills", great communication skills. Have customer service experience, will help customers with issues. 4-6 weeks of training Please apply with word copy of resume ]]>

<![CDATA[Looking for 2 Lead Java Software Developers for a position in the Princeton NJ area. Responsibilities The ideal candidate will be responsible for: • Java development • Peer code review • Input to user interface specification documentation • Client and server-side web services development Experience Candidate must have a high level of expertise and at least 8 years of experience in Java development and 3 years in portlet development. Candidate must be able to work independently and as a member of a cross-functional team. Candidate must possess good communication skills in order to interact with clients and other technical staff. Knowledge, Skills, and Abilities • 7 years of Java and EJB development experience • 4 years of Portlet development experience • 4 years of client and server side Web Services • J2EE and core Java packages • Tomcat • Apache • Oracle • UNIX/Linux Education The candidate should have a Bachelor's degree, with coursework in the information processing, or an equivalent combination of education and experience from which comparable knowledge and abilities can be acquired is necessary. Please email your resume at the above addres for serious consideration. Thank You.]]>

<![CDATA[Candidates must be able to pass a background and drug screening, posses a valid drivers license, insurance and working cell phone. Position is available IMMEDIATELY - qualified and serious candidates please. Position Summary The County Technician provides hands-on technical support to the LBE eight weeks prior to and two weeks following a statewide election. Education A Bachelor’s degree from an accredited college or university with a major in information technology or equivalent experience preferred. In addition, certification or other proof of training in the information technology field is highly desirable. Experience The County Technician will have at least four years of experience in information systems or a related field. It is desirable for the County Technician to have experience with election services. Required Skills A candidate for County Technician must have the following skills: • Excellent written and oral communication skills; • Excellent organizational and reporting skills; • Minimum one year in IT or electronics industry; • Good working knowledge of TCIP, LAN, and modems; • Must be able to follow instructions; • Must be able to work overtime and flexible hours including weekends; • Must be able to attend all training required including some weekends; • Must have a valid Driver’s License and own a car; • Must have a cell phone; and • Must be able to lift up to 55 pounds. Essential Function(s) The County Technician’s primary responsibilities include the following: • Manage the local installation of pollbooks, touchscreen voting units, optical scan voting units, and servers; • Oversee acceptance testing of voting equipment for the deployment; • Assist with ballot review and proofing activities; • Help troubleshoot problems with pollbooks, touchscreen voting units, optical scan voting units, and servers throughout the election cycle; • Support local boards in the delivery and return of voting equipment to polling places; • Provide technical and logistical assistance for the local boards in carrying out Election Night operations; • Assist local election officials as they conduct all phases of the canvass of the election results to include the absentee and provisional canvasses; • Assist local election officials as they conduct post-election equipment maintenance; • Serve as the liaison between the election judges, the LBE, the statewide help desk, and others in order to resolve issues and troubleshoot problems; and • Provide required incident documentation. Administrative and Operating Procedures The County Technician will observe the following operating and administrative protocols: • Refrain from discussions of substantive project policy with SBE, LBEs, other election officials, or the media without approval of the Project Manager or Project Management Office; • Hours of operation are determined by the LBE; • Be available for work in excess of 40 hours per week, as required by the LBE. Report the necessity to work in excess of 40 hours to the PMO and obtain the appropriate authorization, in advance; • Advise the Regional Manager in advance of planned activity including meetings with LBE; • Attend LBE meetings and present reports and updates as required; • Deliver a weekly status report that details work performed during the previous week; and • Deliver a weekly timesheet that reflects all billable and non-billable time for the previous week. ]]>

<![CDATA[<img src="https://employee.sycamore.us/bg_top.jpg"> <h1>Sycamore.Us is seeking Top Secret DoD cleared Information Technology Professionals to work in the Maryland, Washington DC and Northern Virginia areas.</h1> Sycamore.Us is a growing Information Technology company that specializes in software for Internet, client-server, and standalone environments. We offer competitive salaries, excellent benefits and an exciting, employee-focused work environment. Additionally, Sycamore has seen a 23% growth rate in the past year! Know someone else who is looking for a job? We have multiple positions; I'm offering referral bonuses for all referrals leading to a hire! *Please Note*: Top Secret DoD Clearances with SCI Access and Full Scope or Lifestyle Polygraph preferred. Candidates MUST have an active U.S. Government Security Clearance to be eligible for employment. Third party resumes from recruiters will not be considered unless by referral ONLY. Sycamore.Us is an Equal Opportunity Employer. <a target="_blank" rel="nofollow">www.sycamore.us</a> <a href="http://www.sycamore.us" rel="nofollow"> <img src="http://www.sycamore.us/logo.jpg"></a> <ul> <li> <a href="http://www.sycamore.us/about-sycamore" rel="nofollow">About Sycamore</a></li> <li> <a href="http://www.sycamore.us/services" rel="nofollow">Services</a></li> <li> <a href="http://www.sycamore.us/solutions" rel="nofollow">Solutions</a></li> <li> <a href="http://www.sycamore.us/careers" rel="nofollow">Careers</a></li> </ul> ]]>

<![CDATA[Role: Solaris/Linux Systems Administrator Client: Top Government Integrator supporting Census Bureau Length: 18 month rolling contract Salary: $37/hourly - $41/hourly Client Site: Bowie, MD 20719 Technologies: Red Hat Linux, Solaris (8 & 10), Unix, Veritas, Oracle **Must be able to obtain a Public Trust Security Clearance** Summary: The Sr. Solaris/Linux Systems Administrator is a technical consultant with master level skills in the areas of Solaris and Linux systems engineering, architecture, deployment, configuration, and management. Will provide dedicated, premium Solaris/RedHat Linux systems support to Census Systems. Operations will include 24x7 rotation on-call systems support. Will be expected to interface and work closely with system administrators of Solaris, OpenVMS, Unix, and Linux operating systems, and the end user community to define problems and solutions and make recommendations. Respond to and close out Remedy tickets for Systems being supported. Will be required to support on-call access for mission critical systems. Job Duties: • Ensuring proactive management and quality assurance • Plan and implement system changes and adjustments in a way that maximizes system availability • Processing and resolving customer support service requests • Evaluating and reporting system performance and trends. • Extensive experience with Veritas Volume manager and Veritas Clustering • Extensive experience with administering storage on Solaris operations systems. • Performing system configuration tasks and documentation tasks • Provide support and plans for migration from Solaris to Linux and be an expert with these migrations. • Assistance in developing test plans, gathering performance data during testing and analysis of results to assist in developing a production architecture for the application. Requirements: • 10+ years of experience with RedHat Linux and Solaris systems engineering, architecture, deployment, configuration, and management. • Excellent customer relations skills. • Sun Hardware especially 15k and M series. Veritas and Sun Volume Manager a must. • Expert with Solaris 8, and 10 Operating Systems • Expert with Solaris live upgrades • Expert with Sun Volume Manager • Expert with Oracle/(previously SUN) specific hardware • Assistance in developing test plans, gathering performance data during testing and analysis of results to assist in developing a production architecture for the application. • Working knowledge of Apache,MySQL and Oracle required. • Working knowledge of NIS domains required. • Must be able to support Solaris specific network and storage configuration as well as implement new additions and changes for these areas. • Must be able to compile software and create Solaris packages, and install using best practice • Must understand Solaris patch update methodology. Education: BS or MS in Information Technology, Computer Science, or similar ]]>

<![CDATA[A large healthcare provider is seeking a Sr. Network Engineer with 7+ years experience with Cisco and network engineering in a large (1000+ nodes) mixed environment network. Candidates will be responsible for LAN/undersign, maintenance, and trouble-shooting including monitoring, analyzing, configuring and optimizing traffic on a 1500+node LAN/WAN. Candidates must have a solid background with Cisco, implementing switch closets, sniffers, analyzing traffic, Cisco works, Wireless controllers, Routing Protocols (EIGRP), WISM, WLSM, and Cisco switches. Applicants must have an active Cisco certification with a minimum of a CCNP or in the process of obtaining a CCNP, an EE or a BA in a Computer Science related field.. Client is currently using Cisco 6500 series as well as ACE Load Balance. All applicants must be able to pass a drug test and background check ]]>

<![CDATA[Seeking a circuit designer to develop a prototype then build five units. We have two LEDs that flash in sequence. We want to read one via light detector as a standard then the second LED needs to flash, be detected in the same detector with the difference in values be readout on a digital display. Battery powered instrument and be handheld. Government project. Bob Janda cellphone 410-263-2223 email bobjanda@jandacorp.net]]>