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<![CDATA[We have a job opening for a Desktop Support personal in the El Paso area.
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We are looking to hire a candidate who will best fit for this position.
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ACTIVE CLEARANCE IS REQUIRED
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The Job description is as follows:
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The candidate shoudl be able to provide technical support for all Desktops and Laptops in designated area.
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Assist in the installation and troubleshooting of all software necessary to support the manufacturing line and any and all support users including classified programs requiring a secret security clearance.
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Provide WEB development and maintenance for the facility.
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Provide permission access to file shares and act as system administrator backup
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Skills:
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Good understanding of MS Windows XP and PC hardware troubleshooting, Client/Server environments. Provide initial diagnosis of issues.
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Detail oriented, excellent customer service skills, ability to quickly learn all related tools and processes such as BARS, CIIM, and writing BOSS scripts.
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A+, MCP preferred
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ACTIVE CLEARANCE REQUIRED
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Start date is immediate
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Duration of the project is 3+ months
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]]> | <![CDATA[Field Service Technician - 15.00 per hour - Drive Time Paid
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We are seeking another qualified Field Service Technician to expand our staff in El Paso and Surrounding areas. Tech should be experienced in Desktop/Network/Server support, Hardware, Software, and Routers. Experience with POS (Point of Sale) registers and cabling is a plus. Some Telephony skills would help as well. Some jobs may require a step ladder as well.
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Must have: Cell Phone, Transportation (pref a truck), laptop would be helpful, and be available business days. This position is approx 15-30+ hours part. This position can be either w4 or 1099 subcontractor.
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We offer free certification and training, We are a Microsoft Registered Partner and offer much in the way of tools to grow your tech experience.
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Pay is subject to qualifications but range is 10-15.00 per hour. Drive time is also paid to and from jobsites.
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Please submit your resume via this email link for more information
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]]> | <![CDATA[We're the new AT&T, one of the largest telecommunications companies in the world.<br><br>LOOKING FOR A COMPANY THAT VALUES YOUR POTENTIAL?<br> <br> A job with AT&T as an Internet Assistant can provide you with exactly that! <br> <br> Don't miss this opportunity to join the company recognized by <i>Fortune</i> magazine as the <b><i>World's Most Admired Telecommunications Company</i></b> and named as one of the <b><i>2008 Top 50 Companies for Diversity</i></b> by DiversityInc.<br> <br> Take advantage of our paid training and wide range of career possibilities. AT&T offers a competitive salary and benefits that include medical, dental, paid vacation, and more!<br> <br> Our Internet Assistants prepare reviews and maintain a variety of personnel records and reports.<br> <br> What you'll do as an AT&T Internet Assistant:<br> <ul> <li>Input payroll information, order supplies and prepare expense reports</li>
<li>Initiate contacts to verify accuracy of company records</li>
<li>Maintain records used to determine employee work schedules and force reports</li>
<li>Interact with other departments to provide and obtain information as required</li> </ul>
<br>In addition to STRONG communication skills, our Internet Assistants must have:<br> <ul> <li>Basic computer and keyboarding skills</li>
<li>The ability to lift up to 50lbs</li>
<li>Satisfactory results from a background/employment history investigation and drug screening</li>
<li>Qualification on pre-employment screening:</li> </ul>
Telephone Ability Battery (TAB)<br> Keyboard Skills Test (KST) - Level 1<br> <a href="http://www.att.com/gen/careers?pid=9245" rel="nofollow">Test study guides can be found here</a><br> <br> <br> <br> <br> <br> <br> <br>
<a href="http://ars2.equest.com/?response_id=7fa2b70c53ac88adeec852e52e3e3ee0" rel="nofollow"><img src="http://www2.equest.com/images/applyhere.gif"></a> <img src="http://ars2.equest.com/?response_id=7fa2b70c53ac88adeec852e52e3e3ee0&view">]]> | <![CDATA[
Computer Techs wanted $16-20/hr + bonus
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Part-time 5-15hr/week
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Flexible Schedules ?Eve.and Wkend avail, Daytime hours preferred
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Upper Marlboro Areas ONLY!
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Fast-teks seeks part-time technicians that are at least A+ Certified with 1yr field experience minimum. Pay rate $16-20 per hour plus bonuses and commissions! Dependable person with technical and people skills. Sales aptitude is equally as important as technical knowledge for this position. Candidate must feel comfortable promoting equipment sales, memberships, etc. Prior sales experience a plus (but not required). Business casual appearance with reliable transportation a MUST! Daytime hours preferred.
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If you are interested, please feel free to send your resume
]]> | <![CDATA[ADP
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Solution Center Consultant II
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– Requisition # NASH17275
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Automatic Data Processing, Inc., with nearly 9 billion in revenues and over 585,000 clients, is one of the world’s largest providers of business outsourcing solutions. Leveraging nearly 60 years of experience, ADP offers a wide range of HR, payroll, tax and benefits administration solutions from a single source. ADP is also a leading provider of integrated computing solutions to auto, truck, motorcycle, marine and recreational vehicle dealers throughout the world. Visit our company Website at www.adp.com. (NYSE ADP)
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JOB DESCRIPTION
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As a client service professional, you'll use your service, product and technical expertise and the use of service management tools such as Clarify, Microsoft Office, etc. to deliver exceptional service to the National Account Client. The Consultant strives to achieve the team goals for productivity, quality, and call management. The position entails a possible 20% travel requirement mainly for training purposes. The level associated with this position is commensurate with the successful candidate’s level of experience, aptitude, and technical abilities.
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KEY RESPONSIBILITIES:
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* Effectively communicates with clients and accurately documents all client issues. Communication utilizing the Clarify Call Management System. Delivers services within call center benchmarks as established by Client Services management. Provides technical assistance to assigned client base regarding product capabilities. Performs routine research, issue resolution and effectively responds to client questions and concerns relating to ADP Products and Services. Taking into account the client’s level of product expertise and adjusts how service is delivered to ensure client satisfaction.
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* May perform special projects as determined necessary by Client Services management. Estimates time and cost of project and communicates this and expected timeframes to the client. Follows standard process for obtaining proper client approvals.
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* Recognizes potential client technical and non-technical issues and escalates the issue to the appropriate technical consultant in a timely manner, based on established escalations processes.
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* Assumes ownership for all inquiries made by the client until such time the issue is resolved to the client’s satisfaction. Ensured issues are resolved in a timely manner. Proactively communicates with the client base to ensure client satisfaction and retention, and that all current product features are being utilized and understood.
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* Participates in transitions to service (new clients or add on services). Complies with all transition standards and processes.
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* Follow up on Quality Surveys from assigned client base, for the supported ADP product(s) with the focus on improving the level of client satisfaction.
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* Ability to perform initial scope and identify add-on services and escalates as needed.
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* Edit customized interfaces to/from other products, testing and gaining client approval and sign-off. Performs ADP Product upgrades successfully.
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* Responsible for identifying revenue opportunities based on criteria defined by management.
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QUALIFICATIONS REQUIRED:
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Education: Bachelors’ degree or equivalent in education and experience required.
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Experience:
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Minimum 2 to 5 years relevant experiences in payroll and or Time and Labor Management or equivalent technical client support experience, with proven proficiencies in call handling, escalation, logical troubleshooting and problem resolution.
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Demonstrated ability to manage time and prioritize multiple client issues and projects effectively.
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Skills:
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Must have the ability to effectively communicate to both clients and internal staff in a team environment.
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Must have high level of responsibility to own client issues, must have interpersonal skills to effectively and politely communicate with clients, must have a solid technical foundation necessary to provide support of any standard business application.
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Demonstrated ability to work in a team environment.
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Ability to work under pressure of time constraints.
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CERTIFICATES, LICENSES, REGISTRATIONS
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Any of the following certifications would be desirable: A+, MCP, MCSE, HTML/XML, Crystal Reports, CPP, FPC, CCNA, etc.
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The Benefits of a Career at ADP
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At ADP, our associates are the key to our success! You will enjoy a vibrant and diverse organization with exceptional leadership committed to providing every associate with career building opportunities. ADP benefits include first day coverage for Medical, Dental and Vision Insurance, 401k and Pension Plan, Stock Purchase Plan, Tuition Reimbursement, extensive training offerings, and much more!
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ADP is an Equal Opportunity/Affirmative Action Employer; M/F/D/V. ADP believes that diversity leads to strength.
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TO APPLY
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Log onto www.adp.com/corporate/careers/ and submit your resume and profile.
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]]> | <![CDATA[ADP
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Solution Center Consultant I
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– Requisition # NASH17274
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Automatic Data Processing, Inc., with nearly 9 billion in revenues and over 585,000 clients, is one of the world’s largest providers of business outsourcing solutions. Leveraging nearly 60 years of experience, ADP offers a wide range of HR, payroll, tax and benefits administration solutions from a single source. ADP is also a leading provider of integrated computing solutions to auto, truck, motorcycle, marine and recreational vehicle dealers throughout the world. Visit our company Website at www.adp.com. (NYSE ADP)
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JOB DESCRIPTION
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As a client service professional, you'll use your service, product and technical expertise and the use of service management tools such as Clarify, Microsoft Office, etc. to deliver exceptional service to the National Account Client. The Consultant strives to achieve the team goals for productivity, quality, and call management. The position entails a possible 20% travel requirement mainly for training purposes. The level associated with this position is commensurate with the successful candidate’s level of experience, aptitude, and technical abilities.
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KEY RESPONSIBILITIES:
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* Effectively communicates with clients and accurately documents all client issues. Communication utilizing the Clarify Call Management System. Delivers services within call center benchmarks as established by Client Services management. Provides technical assistance to assigned client base regarding product capabilities. Performs routine research, issue resolution and effectively responds to client questions and concerns relating to ADP Products and Services. Taking into account the client’s level of product expertise and adjusts how service is delivered to ensure client satisfaction.
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* May perform special projects as determined necessary by Client Services management. Estimates time and cost of project and communicates this and expected timeframes to the client. Follows standard process for obtaining proper client approvals.
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* Recognizes potential client technical and non-technical issues and escalates the issue to the appropriate technical consultant in a timely manner, based on established escalations processes.
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* Assumes ownership for all inquiries made by the client until such time the issue is resolved to the client’s satisfaction. Ensured issues are resolved in a timely manner. Proactively communicates with the client base to ensure client satisfaction and retention, and that all current product features are being utilized and understood.
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* Participates in transitions to service (new clients or add on services). Complies with all transition standards and processes.
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* Follow up on Quality Surveys from assigned client base, for the supported ADP product(s) with the focus on improving the level of client satisfaction.
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* Ability to perform initial scope and identify add-on services and escalates as needed.
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* Edit customized interfaces to/from other products, testing and gaining client approval and sign-off. Performs ADP Product upgrades successfully.
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* Responsible for identifying revenue opportunities based on criteria defined by management.
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QUALIFICATIONS REQUIRED:
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Education: Bachelors’ degree or equivalent in education and experience required.
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Experience:
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Minimum 1-year relevant experiences in payroll and or Time and Labor Management or equivalent technical client support experience, with proven proficiencies in call handling, escalation, logical troubleshooting and problem resolution.
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Demonstrated ability to manage time and prioritize multiple client issues and projects effectively.
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Skills:
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Must have the ability to effectively communicate to both clients and internal staff in a team environment.
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Must have high level of responsibility to own client issues, must have interpersonal skills to effectively and politely communicate with clients, must have a solid technical foundation necessary to provide support of any standard business application.
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Demonstrated ability to work in a team environment.
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Ability to work under pressure of time constraints.
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CERTIFICATES, LICENSES, REGISTRATIONS
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Any of the following certifications would be desirable: A+, MCP, MCSE, HTML/XML, Crystal Reports, CPP, FPC, CCNA, etc.
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The Benefits of a Career at ADP
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At ADP, our associates are the key to our success! You will enjoy a vibrant and diverse organization with exceptional leadership committed to providing every associate with career building opportunities. ADP benefits include first day coverage for Medical, Dental and Vision Insurance, 401k and Pension Plan, Stock Purchase Plan, Tuition Reimbursement, extensive training offerings, and much more!
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ADP is an Equal Opportunity/Affirmative Action Employer; M/F/D/V. ADP believes that diversity leads to strength.
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TO APPLY
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Log onto www.adp.com/corporate/careers/ and submit your resume and profile.
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]]> | <![CDATA[ADP
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Manager, Solution Center
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– Requisition # NASH17259
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Automatic Data Processing, Inc., with nearly 9 billion in revenues and over 585,000 clients, is one of the world’s largest providers of business outsourcing solutions. Leveraging nearly 60 years of experience, ADP offers a wide range of HR, payroll, tax and benefits administration solutions from a single source. ADP is also a leading provider of integrated computing solutions to auto, truck, motorcycle, marine and recreational vehicle dealers throughout the world. Visit our company Website at www.adp.com. (NYSE ADP)
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JOB DESCRIPTION
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The Client Service Manager is responsible for the effective management of the Client Service program within the National Processing Center. In addition to managing the overall development of the service associates, the Manager is responsible for promoting services within the TLM Processing Center as well as with new clients. The Manager evaluates the success of the service initiatives and tools on a regular basis and establishes goals for continual improvements. Working with other TLM Processing Center department management and other National Account entities, i.e.: ASG, the Manager may be called upon to position and escalate client issues or correct / inforce process and standard workflows. Staffing the department with highly effective and professional service associates is a primary focus of this position as well as achieving service goals, based on client contact and quality metrics
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KEY RESPONSIBILITIES:
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1. Manages call center productivity goals by effectively balancing call activity and resources among client service teams.
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2. Enforces the management of scheduling statistics within each team to track call volume and reviews historical trend data to determine the level of daily call activity.
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3. Inspires a high performance call center by managing the call center optimization system of planning, assigning and monitoring work.
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4. Ensures long-term client satisfaction and retention. Manages client satisfaction survey delivery and feedback.
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5. Establishes and monitors call center benchmarks.
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6. Ensures the effective utilization of call centers tools, i.e.: ACCESS, Staffing Schedulers, and insures the necessary training and development programs are in place.
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7. Prepares reports, i.e.: daily operating reports, adherence, call analysis, etc.) for senior management according to scheduled guidelines.
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8. Proactively evaluates team performance.
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9. Manages reward, recognition and compensation programs.
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10. Determines standards for success focusing on high quality and reasonable productivity.
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11. Develops and maintains an effective client service strategy within the call center.
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12. Monitors client satisfaction. Meets regularly with Account Management staff to discuss areas of service delivery improvement.
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13. Recognizes service trends and implements process changes, enforces work rules and manages for continual process improvement.
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14. Proactively recruits call center staff to meet existing and new business requirements. Creates a dedicated workforce.
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15. Working with the TLM Processing Center senior staff, may escalate critical incidents for immediate resolution.
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QUALIFICATIONS REQUIRED:
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Minimum of 3 years experience within a Client Service Management role with proven proficiencies in management and/or analytical experience. Demonstrated ability in project management, coupled with the ability to consult and advise clients of a higher complexity on product solutions. Demonstrates ability to effectively oversee a variety of simultaneous initiatives within a team environment. Must have the ability to effective communicate to both clients and internal personnel and work under pressure of time constraints.
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Bachelors Degree in Business Administration, Information Technology or Human Resources or equivalent in education and experience required.
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CERTIFICATES, LICENSES, REGISTRATIONS Formal training in Project Management and the use of Project Management software would be beneficial.
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The Benefits of a Career at ADP
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At ADP, our associates are the key to our success! You will enjoy a vibrant and diverse organization with exceptional leadership committed to providing every associate with career building opportunities. ADP benefits include first day coverage for Medical, Dental and Vision Insurance, 401k and Pension Plan, Stock Purchase Plan, Tuition Reimbursement, extensive training offerings, and much more!
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ADP is an Equal Opportunity/Affirmative Action Employer; M/F/D/V. ADP believes that diversity leads to strength.
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TO APPLY
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Log onto www.adp.com/corporate/careers/ and submit your resume and profile.
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]]> | <![CDATA[ADP
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Mentor/Coach NAS Solution Center
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– Requisition # NASH17235
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Automatic Data Processing, Inc., with nearly 9 billion in revenues and over 585,000 clients, is one of the world’s largest providers of business outsourcing solutions. Leveraging nearly 60 years of experience, ADP offers a wide range of HR, payroll, tax and benefits administration solutions from a single source. ADP is also a leading provider of integrated computing solutions to auto, truck, motorcycle, marine and recreational vehicle dealers throughout the world. Visit our company Website at www.adp.com. (NYSE ADP)
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JOB DESCRIPTION
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As the Mentor/Coach for the Solution Center, you will drive training initiatives within TLM and provides consulting services to the management staff. In this role, you will mentor Solution Center associates in the practical application of product, tools, and skill knowledge with a focus on reducing the amount of time it takes to get associates productive on the job as well as the reduction of overall issue resolution timeframes. Mentoring activities will include time spent in the Solution Center team environments, providing real time assistance to associates as they address reported client issues and scheduled time with individuals and/or teams to address known areas of need. The Mentor may also accompany associates or management staff on client visits to provide product and support related expertise and consultation. Is accountable for assuring knowledge transfer has occurred through the use of practical simulations, application activities and documenting interactions with associates to ensure that learning is incorporated in the ongoing Solution Center training curriculum (Academy Bay) and as needed, are provided as documented job aids and best practices. Key Responsibilities include:
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1. Provides individual job specific mentoring to Solution Center associates in the areas of product, call metrics management, service techniques and interpersonal skills (i.e. questioning. probing, conflict management, active listening, problem solving and approaching client problems.)
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2. Assists and reinforces the proper use of Solution Center tools such as Authoria, Clarify/Siebel, the TLM Client Database, Outlook, web forums and other productivity tools.
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3. Assists Mentor/Coaches in continuing education curriculum for Solution Center associates.
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4. As needed, delivers associate training specific to the Solution Center
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5. Provides Solution Center Management with reporting and feedback on associate progress and performance to be used for the completion of performance appraisals.
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6. Assists with the development of education materials and classes.
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7. Prepares all assigned administrative reports.
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Position requires 15% - 30% domestic travel.
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QUALIFICATIONS REQUIRED:
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Experience:
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Two years successful performance as an Associate Trainer II or Consultant II. Preferred background in training, customer service, systems implementation, human resources, or payroll. Experience in providing effective performance feedback. Strong TLM background required.
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Skills:
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Excellent Communication and Presentation Skills.
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Must be able to aid associates in developing their own troubleshooting skills.
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Service oriented with organizational savvy and the ability to manage relationships.
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Professional/Technical Knowledge:
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Qualified candidate will have a firm foundation in the core technologies involved in the daily support of any standard business applications. This includes proficiency in Windows troubleshooting, Network troubleshooting, and data mining using SQL based tools.
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Education: Bachelor’s degree in Adult Education, Computer Science, Human Resources, Business Administration or Information Systems or the equivalent in education and experience.
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The Benefits of a Career at ADP
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At ADP, our associates are the key to our success! You will enjoy a vibrant and diverse organization with exceptional leadership committed to providing every associate with career building opportunities. ADP benefits include first day coverage for Medical, Dental and Vision Insurance, 401k and Pension Plan, Stock Purchase Plan, Tuition Reimbursement, extensive training offerings, and much more!
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ADP is an Equal Opportunity/Affirmative Action Employer; M/F/D/V. ADP believes that diversity leads to strength.
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TO APPLY
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Log onto www.adp.com/corporate/careers/ and submit your resume and profile.
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]]> | <![CDATA[<p>I purchased a training cd-rom course from ExamForce which was recommended by the CompTIA Organization to get myself A+ Certified, but luckily, I just got into a company that I was shooting for. So, I won't be needing this computer-based training course anymore. If anyone is looking for get A+ Certified without going to college or paying a ton of money for classes, please give me a call. I'm asking for $700.00 for the entire course which is a 12 disc set (36 hours long) and an additional course training for Networking.</p>
<p>You will be A+ Certified in essentials plus the networking. We can get on the phone together with ExamForce so I can transfer my license to you, and they offer lifetime updates and a NO PASS / NO PAY GUARANTEE.</p>
<p>Call me if interested: 240-527-9077 (Jeff)<br></p>
<p> </p>]]> | <![CDATA[ADP
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Team Lead - Solution Center
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– Requisition # NASH17233
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Automatic Data Processing, Inc., with nearly 9 billion in revenues and over 585,000 clients, is one of the world’s largest providers of business outsourcing solutions. Leveraging nearly 60 years of experience, ADP offers a wide range of HR, payroll, tax and benefits administration solutions from a single source. ADP is also a leading provider of integrated computing solutions to auto, truck, motorcycle, marine and recreational vehicle dealers throughout the world. Visit our company Website at www.adp.com. (NYSE ADP)
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JOB DESCRIPTION
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ADP Time and Labor Management is growing and seeking a talented, results-oriented Solutions Center Team Lead. This particular job will be located in El Paso, Texas. In your role as Solutions Center Team Lead, you are responsible for the following activities:
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* Monitors call center productivity goals by effectively managing call volume and resources among the client service team. Analyzes and tracks call volume and makes decisions with regard to team resources ensuring that appropriate productivity levels are maintained within the team. Provides feedback to team on status. Manages all scheduling for the team.
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* Recognizes deficiencies in process and tools, recommends enhancements based upon best practices.
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* Assists the Consultants in determining and documenting the scope of one-time projects and the referral of time-consuming and complex projects to the Project Services group.
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* Coordinates feedback to the client on proposed solutions and maintains regular communications with the client. Assists the Consultants in the research and determination of corrective action for client inquiries or issues. Escalates issues which may require intervention by the Client Service Manager. Follow-up with Consultants and Clients on positive and negative feedback and expediting service recovery when necessary.
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Working with the Consultants, recommends client options to improve upon product competencies.
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* Mentors new associates on product functionality and service techniques. Provides input to Consultant’s performance appraisal. Conducts interviews and assists in screening process for new associates.
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* Management Responsibility: Lead responsibility for 6 - 15 Associates. Ensures Consultant’s effectively maintain client contact management databases (CLARIFY) in accordance with established work rules.
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* May perform special projects as determined necessary by the Client Service Manager
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This position may require travel between 10 percent to 40 percent depending on client needs.
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QUALIFICATIONS REQUIRED:
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Education:
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Bachelors Degree in a related field or equivalent in education and experience.
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Experience:
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Technical training or equivalent in related technologies and/or systems implementations required. At least 2 year in a client service or leadership position is required.
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Skills:
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High level of flexibility in a changing environment with internal and external-facing clients required. High level oral and written communication skills with different levels of managers and associates is a must.
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This position requires a high level of self motivation and self-supervision with emphasis on client satisfaction and efficiently providing support to ADP’s clients. The ability to analyze issue trends and to mentor solutions center staff to address issues is a must. The ability to multitask is a necessity.
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The Benefits of a Career at ADP
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At ADP, our associates are the key to our success! You will enjoy a vibrant and diverse organization with exceptional leadership committed to providing every associate with career building opportunities. ADP benefits include first day coverage for Medical, Dental and Vision Insurance, 401k and Pension Plan, Stock Purchase Plan, Tuition Reimbursement, extensive training offerings, and much more!
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ADP is an Equal Opportunity/Affirmative Action Employer; M/F/D/V. ADP believes that diversity leads to strength.
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TO APPLY
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Log onto www.adp.com/corporate/careers/ and submit your resume and profile.
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]]> | <![CDATA[PLEASE REFER TO THE LOCATION FOR WHICH YOU ARE APPLYING ON THE SUBJECT LINE OF YOUR EMAIL. Immediate opening for experienced computer hardware technician to work in Alpine, Marfa, and Fort Davis area. This position is part time; thus, the preferred applicants should be self-employed as an independent computer service technician. A DCSE number is desirable. Must have dependable transportation. Applicant must pass criminal background check and drug test. Technet Computer Services--home-based in Lubbock, Texas has 85 technicians doing computer hardware service in 25 states. Technet-Tyler does onsite warranty repairs on Dell desktop and laptop computers in residences and businesses. Only serious applicants need apply. Benefits provided. $31.50 per call. Please email resume to tipcomm@msn.com. ]]> | <![CDATA[Rapidly growing ATM company that services the Nation seeks an experienced SUB CONTRACTOR for critical ATM repair, installation, and field maintenance.
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Required Qualifications:
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*Minimum 2 years of ATM product repair experience
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*Reliable transportation
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*Detail oriented and quality-focused
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*Effective communications skills in person, by phone, and email
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*Report progress of each service call to home office in Portland Oregon
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*Ability to submit required paperwork and invoices in a timely manner
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This SUB CONTRACTED opportunity requires extensive travel and flexible hours.
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If this sounds like a position you would excel at, we would like to hear from you! Veterans encouraged to apply.
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WE ARE A NATIONWIDE SERVICE PROVIDER so please include your zip code when applying.
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]]> | <![CDATA[Paladin Consulting, Inc. has been in the IT Staffing Augmentation Industry for over twenty years and is currently expanding our efforts to include other opportunities. Our opportunities are in various areas across the US including yours. Our corporate headquarters is located in Dallas, Texas, where we currently provide consulting services throughout the United States. Our services include contract and contract to hire opportunities in addition to permanent placement.
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DESCRIPTION OF POSITION:
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Title: RF Field Support Technician - Hiring Immediately
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Contract Duration: 12 Months – (Possible Contract to Hire)
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Location: El Paso, TX
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Pay Rate: $17.00 to $18.00 Per Hour + Medical (based on Experience)
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Shift: Monday-Friday 8:00am-5:00pm
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Responds to standard and non-standard requests to support Client’s network performance and reliability initiatives. Applies fully developed knowledge and skills to provide an advanced level of support in the testing, locating, maintenance and repair activities for assigned sites within the designated geographic area. Writes daily and weekly reports pertaining to maintenance activities. Frequently interacts with other Field Technicians, Switch Technicians, RF Technicians and Operation Service Center Technicians.
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Performs the site expansion process and mentors junior level technicians (Field Technician I's) to ensure they learn the basic elements of the process. Provides input and feedback regarding standard operating procedures to Technician III's and supervisors to assist in streamlining the process.
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Tests, accepts and integrates new circuits and applies operational knowledge and theory of microwave radio in applicable activities, supporting the FSC/Capital projects. The expectation for this position is to resolve more complex problems related to circuitry.
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Maintains tools, test equipment and vehicle to ensure proper working order and adherence to safety regulations. Performs the repair and return process and is responsible for maintaining adequate spares within the truck inventory
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Works on assignments that are moderately difficult, requiring some judgment in resolving issues or in making recommendations to Technician IIIs and/or supervisors.
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Usually receives very little instruction on daily work and receives general instructions on newly introduced assignments.
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Provides some guidance to Technician I's, using some judgment in decision-making.
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Basic Knowledge of Get More Reliability Program preferred
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Basic understanding of ''Mean Time to Resolve'' metrics preferred
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Self Motivated - with the ability to take initiative on certain matters
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Excellent verbal and written communication skills
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Ability to prioritize multiple tasks to completion
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Ability to work independently and complete tasks successfully
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Strong attention to detail
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Flexibility in ever changing environments and priorities
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Exhibiting initiative in achieving company goals and objectives
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Must meet minimum technical proficiency requirements
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Ability to solve problems using moderate level creativity and innovation
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Minimum Required Skills / Competencies: Basic knowledge of RF Engineering
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Operational knowledge of all interconnecting circuits to include but not limited to T1, T3, and microwave radio
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2 year technical degree, equivalent military or work experience
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2 - 4 years wireless telecommunications experience preferred
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Computer skills and knowledge a plus
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Ability to work shifts and on call as needed
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Clean driving record/license required
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Ability to climb stairs or stepladders to reach equipment and cable trays
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Ability to lift at least 50 pounds
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Ability to work in all weather conditions and in remote areas
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Preferred skills: Telephany and electronics background. RF experience a plus.
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Must be willing to undergo Background Check and Drug Screen
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To apply please send a resume to (and refer to Job #80979):
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<br>
Jerry Piland
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<br>
Senior Recruiter
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PALADIN Consulting, Inc.
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3030 LBJ Freeway, Suite 1140
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Dallas, Texas 75234
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Main - 972-783-1995
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Direct - 214-254-3948
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Cell - 214-802-3231
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Toll Free - 877-783-1995
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email - jpiland@paladin-inc.com
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www.paladin-inc.com
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We offer Medical Insurance to Paladin Consultants. Visit our website at WWW.PALADIN-INC.COM to see our Current opportunities available.
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]]> | <![CDATA[Business Intelligence Reporting Developer, Candidates must be a U. S. Citizen able to receive both a DoD and DoJ security clearance.
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<br>
Seeking a full-time and experienced software developer specializing in Business Intelligence reporting. Primary responsibilities will include developing complex parameterized reports integrated with a web-based interface and designing enterprise dash board solutions. Individual must be team oriented and customer-focused.
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Requirements:
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1. At least six years experience in software and/or reports design and development.
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2. Advanced skill in design and developing reports including but not limited to the following: Query and Analysis, OLAP, user-driven input, Drill-down, drill-across, and/or data visualization.
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3. Advance knowledge in design and development of Performance Indicator or operational style dashboards
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4. Experience with various report delivery formats –graphs, PowerPoint, Excel HTML, PDF…
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5. Advanced knowledge in SQL, SQL for OLAP, statistical analysis and calculated data categorization
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6. Experience in work with relational databases such as: Oracle, SQL Server, MySQL
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7. Experience with Web technology such as web services, JavaScript, HTML, Java Servlets, and JSP is a plus.
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8. Experience with commercial portals such as Microsoft SharePoint portal.
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9. The optimal candidate will have strong interpersonal skills and will be able to meet deadlines in a fast paced environment.
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10. Must be able to work within a team of diversified technical staff to contribute ideas and follow directives through to completion.
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11. Ability to gather requirements and deliver solutions for customer in a timely and efficient manner.
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12. Experience with IBI WebFOCUS Developer Studio a plus.
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13. Clearance requirements: Must have current DOD-active clearance or the ability to obtain DOD secret level clearance as well as DEA clearance.
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Basic Qualifications:
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• Bachelor's degree or equivalent combination of education and experience
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• Bachelor's degree in computer science, management information systems, or related field preferred
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• Zero or more years of experience in software engineering or operating systems programming
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• Experience working with design and coding languages
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• Experience working with software design principles
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• Experience working with computer hardware
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• Candidates must be a U. S. Citizen able to receive both a DoD and DoJ security clearance
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Other Qualifications:
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• Analytical and problem solving skills for design, creation and testing of software
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• Interpersonal skills to interact with customers and team members
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• Communication skills to interact with team members and senior support personnel
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• Ability to work in a team environment
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For consideration please visit our career sight:
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<a href="http://www.csc.com/mms/careersus/en/mcs/mcs4380/uploads/jo_us.shtml" rel="nofollow">http://www.csc.com/mms/careersus/en/mcs/mcs4380/uploads/jo_us.shtml</a>
<br>
<br>
Job Code #0800APK
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***Please note that you must go to the above website and apply to be considered for the position.
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]]> | <![CDATA[Be a part of Synergy Technical Solutions™ world-class team!
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<br>
Synergy Technical Solutions Corp. (Syntechs) is a nationwide provider of innovative, efficient technical business solutions for over 12 years.
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Syntechs provides onsite hardware service and support to world wide computer and plasma television manufacturers, warranty companies, and third party service providers.
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We are looking to build on our network of professional Field Engineers -- in nearly all areas of the US, including Hawaii and Puerto Rico. If you have the know-how (industry-standard certifications such as (www.comptia.org) CompTIA A+ are required) and share our vision of providing industry-leading technical services, consider joining our team as an independent contractor.
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Job Requirements:
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• A+ CompTIA certification or in the process
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• Experience in multiple platforms to include but not limited to: PC/Laptop, wireless IP routing, routers, printers, software and hardware.
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• Working knowledge of all operating systems
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• Excellent Trouble Shooting skills to isolate and diagnose common hardware/software problems.
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• Experience in technical procedures
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• Applicant must be self motivated and dependable. Job requires interaction with customers to set up appointments and communicate issues while onsite.
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• Must have clear driving record and reliable transportation and be willing to
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travel as required to customer location.
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• Ability to lift or move computer equipment.
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Benefits:
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• Freedom to work the schedule you choose to serve your clientele
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• Be in business for yourself, but not by yourself!
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• Start your own business
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• Supplement current business income
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<br>
<br>
<br>
There has been an increase of service call volume in your location.
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Please contact Synergy Technical Solutions’ Vendor Relations department for more information or apply online www.syntechs.com/signup
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<br>
www.syntechs.com/signup
<br>
vendorrecruiting@syntechs.com]]> | <![CDATA[Automatic Data Processing (ADP)
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Data Interface Analyst – NASH16269
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Automatic Data Processing, Inc., with nearly 9 billion in revenues and over 585,000 clients, is one of the world’s largest providers of business outsourcing solutions. Leveraging nearly 60 years of experience, ADP offers a wide range of HR, payroll, tax and benefits administration solutions from a single source. ADP is also a leading provider of integrated computing solutions to auto, truck, motorcycle, marine and recreational vehicle dealers throughout the world. Visit our company Website at www.adp.com. (NYSE ADP)
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<br>
JOB DESCRIPTION
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Interface Analysts are accountable to the Project Manager/Service Project Manager for the installation of existing data interface transformation maps and scripts or creating new data maps and scripts, unit testing of data interfaces, and scheduler setup associated with new projects, changes, or fixes.
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QUALIFICATIONS REQUIRED:
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1 -2 years programming experience (Visual Basic preferable) in a business setting required
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Ability to think analytically required
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Good debugging skills required
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Experience with Pervasive a plus
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Experience working with data a plus (especially client data)
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Experience working with 834 EDI a plus
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Experience with Health and Welfare benefits administration a plus.
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The Benefits of a Career at ADP
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At ADP, our associates are the key to our success! You will enjoy a vibrant and diverse organization with exceptional leadership committed to providing every associate with career building opportunities. ADP benefits include first day coverage for Medical, Dental and Vision Insurance, 401k and Pension Plan, Stock Purchase Plan, Tuition Reimbursement, extensive training offerings, and much more!
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ADP is an Equal Opportunity/Affirmative Action Employer; M/F/D/V. ADP believes that diversity leads to strength.
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TO APPLY
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Log onto www.adp.com/corporate/careers/ to apply.
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]]> | <![CDATA[Automatic Data Processing (ADP)
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Client Tech Analyst I – ALDS15807
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<br>
Automatic Data Processing, Inc., with nearly 9 billion in revenues and over 585,000 clients, is one of the world’s largest providers of business outsourcing solutions. Leveraging nearly 60 years of experience, ADP offers a wide range of HR, payroll, tax and benefits administration solutions from a single source. ADP is also a leading provider of integrated computing solutions to auto, truck, motorcycle, marine and recreational vehicle dealers throughout the world. Visit our company Website at www.adp.com. (NYSE ADP)
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<br>
JOB DESCRIPTION
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As a CVR Client Technical Analyst I, you will acquire and demonstrate product knowledge, industry knowledge, and expertise. As a Client Tech Analyst the responsibility will be to trouble shoot error messages. Will follow the trouble shooting guidelines of the department. You will provide Tier I technical telephone support in a call-center environment on a daily basis, display professional and courteous phone demeanor at all times, and exhibit an enthusiastic, positive and ethical attitude towards all internal and external customers. Special project work may be assigned by management. You will be required to use provided automated systems to accurately record all customer telephone activity, and submit required paperwork in an accurate and timely fashion. Additionally, you must keep all call statistics noted within department guidelines.
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QUALIFICATIONS REQUIRED:
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Experience as a Helpdesk Analyst Technical Support Analyst or Computer Operator is ideal. Experience in working in an inbound call center taking on a high call volume. Must have basic PC experience, the ability to reboot computers and the knowledge of command prompts.
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Hours of Operation:
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For the first 6 months work Monday through Friday 7am to 4pm for training purposes.
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After completion of training hours of availability will need to be between the hours of 6:30am to 6:30pm. Rotation on Saturdays.....from 7:30am to 3:30pm.
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Qualified candidates will have some college or a College Degree, with a minimum of 2 years customer service background in a related client/customer support field. In addition, must possess a reasonable degree of PC literacy in Windows, various Microsoft products, email and be capable of following written technical instruction very well. Strong verbal, written, and customer service interaction communication skills are crucial. Must demonstrate the ability to multitask and manage time appropriately.
<br>
<br>
The Benefits of a Career at ADP
<br>
At ADP, our associates are the key to our success! You will enjoy a vibrant and diverse organization with exceptional leadership committed to providing every associate with career building opportunities. ADP benefits include first day coverage for Medical, Dental and Vision Insurance, 401k and Pension Plan, Stock Purchase Plan, Tuition Reimbursement, extensive training offerings, and much more!
<br>
<br>
ADP is an Equal Opportunity/Affirmative Action Employer; M/F/D/V. ADP believes that diversity leads to strength.
<br>
<br>
TO APPLY
<br>
Log onto www.adp.com/corporate/careers/ to apply.
<br>
]]> | <![CDATA[We're the new AT&T, one of the largest telecommunications companies in the world.<br><br>LOOKING FOR A COMPANY THAT VALUES YOUR POTENTIAL?<br> <br> A job with AT&T as a Premises Technician can provide you with exactly that! <br> <br> Don’t miss this opportunity to join the company recognized by <i>Fortune</i> magazine as the<b><i> World’s Most Admired Telecommunications Company</i></b> and named as one of the <b><i>2008 Top 50 Companies for Diversity </i></b>by DiversityInc. <br><br> <br> Take advantage of our paid training and wide range of career possibilities. AT&T offers a competitive salary, company provided vehicles and tools and benefits that include medical, dental, paid vacation, and more!<br> <br> Our Premises Technicians work both inside and outside and are responsible for the installation and customer care of the new U-verse integrated digital TV, high speed Internet and voice services.<br> <br> What you’ll do as an AT&T Premises Technician:<br> <ul> <ul> <li> Educate customers on service features and functionality <br> </li><li> Verify all services are working correctly <br> </li><li> Install and rearrange inside wires <br> </li><li> Possibly work in small confined spaces or aloft (up to 28ft) <br> </li><li> Work with hand tools <br> </li><li> Work outdoors in all kinds of weather<br></li></ul></ul>In addition to strong communication skills, our Premises Technicians must have the following:<br><ul><li>Valid state drivers license </li><li>Non-negligent driving record </li><li>Meet 275lbs weight limit due to safety restrictions </li><li>Ability to perceive differences in wire and cable colors </li><li>Ability to lift and move up to 80lbs </li><li>Satisfactory results from a background/employment history investigation and drug screening </li><li>Qualify on pre-employment screening:</li></ul><p> Technical/Mechanical Test - Field II (TMT-F II)</p><p> Basic Computer Skills Test (BCST)</p><p> Customer Service Assessment - Field (CSA-F) </p><p> <a href="http://www.att.com/gen/careers?pid=9245" target="_blank" rel="nofollow">Test study guides can be found here</a></p><br><br><a href="http://ars2.equest.com/?response_id=58e91a50de5da12921283dad1fbb7166" rel="nofollow"><img src="http://www2.equest.com/images/applyhere.gif"></a> <img src="http://ars2.equest.com/?response_id=58e91a50de5da12921283dad1fbb7166&view">]]> |
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