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<![CDATA[PC repair technicians wanted for a global leading company in their field is currently in the midst of a sustained period of research and development, and as such needs to recruit . Previous experience in computer repair is essential. Must be able to Strip, Assemble, Test and Repair Laptop Computers. Immediate start for suitable candidates]]>
<![CDATA[WAKA Kickball (kickball.com) is an amateur social-athletic organization focusing on providing adults opportunities to participate in kickball leagues and have fun. WAKA has over 300 divisions (leagues) and many tens of thousands of players across the United States. <br> <br> WAKA is seeking an Information Technology Manager to join our team. This position is a 100% telecommute, full time, exempt position requiring a 40-hour work week. <br> <br> The primary responsibilities of the Information Technology Manager are to manage the overall administration, project management, customer expectations, resource allocation, and budgets of the Technology Department while providing support and guidance to the Technology team. <br> <br> Requirements <br> <br> • Minimum of 10 years of project management experience in an information technology environment. A Bachelor’s degree in Computer Science or related field is preferred. <br> <br> • Project Management – MUST have proven project management background and skills, with experience leading Agile Software Development projects through complete lifecycles. <br> <br> • Minimum of 5 years experience identifying, determining the feasibility of, and analyzing the costs and benefits of alternatives for new hardware, software, system configuration or new system development life cycle approaches, including the identification of alternatives, feasibility and cost/benefit analysis of alternatives and the development of final recommendations for users and management. <br> <br> • Knowledge of current Open Systems Technologies and Development environments. Strong preference for someone who has worked the with Drupal Web Development Environment and has a solid understanding of SQL Database systems. <br> <br> • Experience of managing remote resources and managing virtual teams strongly preferred. <br> <br> <br> Responsibilities <br> <br> • Develop and deploy operational processes and procedures, including process improvement methodologies; oversee the development, design, user interface, technology integration, and site management. <br> <br> • Responsible for managing technology teams from the definition phase through implementation. <br> <br> • Establish high, mid and micro level plans and set technical direction for the Technology team. <br> . • Coordinate all IT projects and ensure company resources are utilized appropriately. <br> <br> • Compile project status reports, coordinate project schedules, manage project meetings, and identify and resolves technical problems. <br> • Identify and analyzes systems requirements and define project scope, requirements, and deliverables. <br> <br> • Coordinate project activities and ensures all project phases are documented appropriately. <br> <br> • Build and maintain working relationships with team members, vendors, and other departments involved in the projects. <br> <br> • Guide and monitor the work of staff developing deliverables. <br> <br> • Develop work standards and evaluate performance. <br> <br> • Review team products to assure quality before delivery. <br> <br> <br> Interested candidates should email their resume and a cover letter outlining their relevant experience and salary requirements to resume@kickball.com. Applicants without a cover letter and salary requirements will not be considered. You must be eligible to work in the United States. <br> <br> <br> <br> <br> <br> ]]>
<![CDATA[TEMP job - 2 to 3 weeks. Local computer company needs experienced pc board assembler with "through hole experience". Send resume. Job starts asap.]]>
<![CDATA[<span style="font-family:Arial;font-size:x-small"><strong>I.&nbsp; Job Summary</strong></span><br> <span style="font-family:Arial;font-size:x-small">Develop and document a detailed process for collecting and reporting incident investigation data in the AIMS software program.&nbsp; Additional duty - Hands on development of reports using Business Objects software.</span><br> <span style="font-family:Arial;font-size:x-small">&nbsp;</span><br> <span style="font-family:Arial;font-size:x-small"><strong>&nbsp;</strong></span><br> <span style="font-family:Arial;font-size:x-small"><strong>II.&nbsp; Essential Duties and Responsibilities include the following.&nbsp; To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.&nbsp; Other minor duties may be assigned.</strong>&nbsp;</span><br> <ul style="list-style-type:disc"> <li><span style="font-family:Arial;font-size:x-small">Excellent oral and written communication skills.&nbsp;</span></li> <li><span style="font-family:Arial;font-size:x-small">Enrolled in a Bachelor&#39;s program with focus on Information Technology preferred, general Business Management focus acceptable.</span></li> </ul> <span style="font-family:Arial;font-size:x-small">&nbsp;</span><br> <span style="font-family:Arial;font-size:x-small"><strong>III.&nbsp; Supervisory Responsibilities</strong></span><br> <span style="font-family:Arial;font-size:x-small">This job has no supervisory duties.</span><br> <span style="font-family:Arial;font-size:x-small">&nbsp;</span><br> <span style="font-family:Arial;font-size:x-small">&nbsp;</span><br> <span style="font-family:Arial;font-size:x-small"><strong>IV.&nbsp; Work Environment</strong></span><br> <span style="font-family:Arial;font-size:x-small">&nbsp;</span><br> <span style="font-family:Arial;font-size:x-small">Listed below are key points regarding environmental demands and work environment of the job. <i>Reasonable accommodations may be made</i> to enable individuals with disabilities to perform the essential functions of the job.</span><br> <ul> <li><span style="font-family:Arial;font-size:x-small">Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, etc) most of the work day;</span></li> <li><span style="font-family:Arial;font-size:x-small">Required to exert physical effort in handling objects less than 30 pounds rarely;</span></li> <li><span style="font-family:Arial;font-size:x-small">Required to be exposed to physical occupational risks (such as cuts, burns, exposure to toxic chemicals, etc) rarely;</span></li> <li><span style="font-family:Arial;font-size:x-small">Required to be exposed to physical environment which involves dirt, odors, noise, weather extremes or similar elements rarely;</span></li> <li><span style="font-family:Arial;font-size:x-small">Normal setting for this job is: office setting.</span></li> </ul><br><span style="FONT-WEIGHT: bold"><span style="font-family:Arial;font-size:x-small">V.&nbsp; Qualifications</span></span><br> <span style="font-family:Arial;font-size:x-small">The requirements listed below are representative of the qualifications necessary to perform the job.</span><br> <span style="font-family:Arial;font-size:x-small">&nbsp;</span><br> <span style="font-family:Arial;font-size:x-small">&nbsp;</span><br> <span style="FONT-WEIGHT: bold"><span style="font-family:Arial;font-size:x-small">A.&nbsp; Education and Experience</span></span><br> <span style="font-family:Arial;font-size:x-small">&nbsp;</span><br> <span><span style="font-family:Arial;font-size:x-small">Required: Pursuing a Bachelor&#39;s degree in a field of study relevant to the internship.</span></span><br> <span style="font-family:Arial;font-size:x-small">&nbsp;</span><br> <span style="font-family:Arial;font-size:x-small">&nbsp;</span><br> <span style="font-family:Arial;font-size:x-small"><strong>B.&nbsp; Certificates, Licenses, Registrations or Other Requirements</strong></span><br> <span style="font-family:Arial;font-size:x-small">&nbsp;</span><br> <span style="font-family:Arial;font-size:x-small">None required.</span><br> <span style="font-family:Arial;font-size:x-small">&nbsp;</span><br> <span style="font-family:Arial;font-size:x-small">&nbsp;</span><br> <span style="font-family:Arial;font-size:x-small"><strong>C. Other Knowledge, Skills or Abilities Required</strong></span><br> <span style="font-family:Arial;font-size:x-small">&nbsp;</span><br> <span style="font-family:Arial;font-size:x-small">None required.</span><br><br><a href="http://ars2.equest.com/?response_id=06efd3eb3df22c8411271f9669e6828f" rel="nofollow"><img border="0" src="http://www2.equest.com/images/applyhere.gif"></a> <img src="http://ars2.equest.com/?response_id=06efd3eb3df22c8411271f9669e6828f&amp;view" width="1" height="1">]]>
<![CDATA[<strong><span style="font-family:Arial;font-size:x-small">I.&nbsp; Job Summary</span></strong><br> <span style="font-family:Arial;font-size:x-small">Develop&nbsp; an enterprise-wide comprehensive industrial hygiene program covering all aspects of industrial hygiene such as anticipation, recognition, evaluation, and control of workplace health hazards</span><br> <br> <span style="font-family:Arial;font-size:x-small">&nbsp;</span><br> <span style="font-family:Arial"><span style="font-size:x-small"><strong>II.&nbsp; Essential Duties and Responsibilities include the following.&nbsp; To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.&nbsp; Other minor duties may be assigned.</strong>&nbsp;</span></span><br> <ul style="list-style-type:disc"> <li><span style="font-family:Arial;font-size:x-small">Bachelor&#39;s degree from an accredited college or university in industrial hygiene, chemistry, physics, engineering, environmental science or a related science or engineering area</span></li> <li><span style="font-family:Arial;font-size:x-small">Currently enrolled in a graduate degree program at an accredited college or university for industrial hygiene, environmental science, epidemiology or a related field of study</span></li> <li><span style="font-family:Arial;font-size:x-small">Current knowledge of industrial hygiene: principles, calculations, surveys, hazard evaluation and analysis, program management, and report writing</span></li> <li><span style="font-family:Arial;font-size:x-small">Experience developing or creating a comprehensive industrial hygiene program for a large company</span></li> <li><span style="font-family:Arial;font-size:x-small">Current knowledge of industry and regulatory standards relevant to industrial hygiene</span></li> <li><span style="font-family:Arial;font-size:x-small">Excellent oral and written communication skills</span></li> <li><span style="font-family:Arial;font-size:x-small">Current knowledge of industrial hygiene computer programs and database application</span></li> <li><span style="font-family:Arial;font-size:x-small">Current knowledge of the process of how industrial hygiene consultant proposals are prepared, evaluated, and approved; knowledge of the management of industrial hygiene consultant projects</span></li> </ul> <span style="font-family:Arial;font-size:x-small">&nbsp;</span><br> <strong><span style="font-family:Arial;font-size:x-small">III.&nbsp; Supervisory Responsibilities</span></strong><br> <span style="font-family:Arial;font-size:x-small">This job has no supervisory duties. </span><br> <span style="font-family:Arial;font-size:x-small">&nbsp;</span><br> <strong><span style="font-family:Arial;font-size:x-small">IV.&nbsp; Work Environment</span></strong><br> <span style="font-family:Arial;font-size:x-small">&nbsp;</span><br> <span style="font-family:Arial;font-size:x-small">Listed below are key points regarding environmental demands and work environment of the job. <i>Reasonable accommodations may be made</i> to enable individuals with disabilities to perform the essential functions of the job.</span><br> <ul> <li><span style="font-family:Arial;font-size:x-small">Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, etc) most of the work day;</span></li> <li><span style="font-family:Arial;font-size:x-small">Required to exert physical effort in handling objects less than 30 pounds rarely;</span></li> <li><span style="font-family:Arial;font-size:x-small">Required to be exposed to physical occupational risks (such as cuts, burns, exposure to toxic chemicals, etc) rarely;</span></li> <li><span style="font-family:Arial;font-size:x-small">Required to be exposed to physical environment which involves dirt, odors, noise, weather extremes or similar elements rarely;</span></li> <li><span style="font-family:Arial;font-size:x-small">Normal setting for this job is: office setting.</span></li> </ul><br><span style="FONT-WEIGHT: bold"><span style="FONT-FAMILY: Times New Roman"><span style="TEXT-DECORATION: underline">V.&nbsp; Qualifications</span></span></span><br> <span style="FONT-FAMILY: Times New Roman">The requirements listed below are representative of the qualifications necessary to perform the job.</span><br> <span style="FONT-FAMILY: Times New Roman">&nbsp;</span><br> <span style="FONT-FAMILY: Times New Roman">&nbsp;</span><br> <span style="FONT-WEIGHT: bold"><span style="FONT-FAMILY: Times New Roman"><span style="TEXT-DECORATION: underline">A.&nbsp; Education and Experience</span></span></span><br> <span style="FONT-FAMILY: Times New Roman">&nbsp;</span><br> <span style="FONT-FAMILY: Times New Roman">Required: Pursuing a Bachelor&#39;s degree in a field of study relevant to the internship.</span><br> <span style="FONT-FAMILY: Times New Roman">&nbsp;</span><br> <span style="FONT-FAMILY: Times New Roman">&nbsp;</span><br> <span style="TEXT-DECORATION: underline"><span style="FONT-FAMILY: Times New Roman"><strong>B.&nbsp; Certificates, Licenses, Registrations or Other Requirements</strong></span></span><br> <span style="FONT-FAMILY: Times New Roman">&nbsp;</span><br> <span style="FONT-FAMILY: Times New Roman">None required.</span><br> <span style="FONT-FAMILY: Times New Roman">&nbsp;</span><br> <span style="FONT-FAMILY: Times New Roman">&nbsp;</span><br> <span style="TEXT-DECORATION: underline"><span style="FONT-FAMILY: Times New Roman"><strong>C. Other Knowledge, Skills or Abilities Required</strong></span></span><br> <span style="FONT-FAMILY: Times New Roman">&nbsp;</span><br> <span style="FONT-FAMILY: Times New Roman">None required.</span><br><br><a href="http://ars2.equest.com/?response_id=5b21d82295348d8df1978aa676bf3af3" rel="nofollow"><img border="0" src="http://www2.equest.com/images/applyhere.gif"></a> <img src="http://ars2.equest.com/?response_id=5b21d82295348d8df1978aa676bf3af3&amp;view" width="1" height="1">]]>
<![CDATA[Are you the person people call when their computers malfunction? Do you fix their problems so fast and easily? Do you consider yourself really competent at fixing computers, synching printers and smart phones etc? And do you like working from home? <br> <br> Then, this position may be for you... <br> <br> support.com. (NASDAQ: SPRT) provides online technology services to consumers and small businesses. support.com provides an award-winning customer experience by using an innovative model that combines a cloud-based technology platform with a fully distributed workforce, support.com is defining a new category of technology-enabled services and growing rapidly each year. <br> <br> support.com is seeking self-motivated individuals to provide expert computer and technology assistance . If you are already helping colleagues and family members to install, troubleshoot, and resolve their technical problems, then consider this opportunity! You will be able to apply the knowledge and experience you have gained in this position. <br> <br> To qualify for this Work From Home opportunity you would need: <br> • Your PC with minimum 3 GHz processor and 1 GB RAM with 1280x1024 minimum resolution. Minimum OS of Windows XP SP2 with latest security patches applied. Recommend 17” flat screen monitor or greater. <br> • Broadband connection (1 MB down / 384 kbps up) <br> • Meet the requirements of the job description below <br> <br> <br> Responsibilities: <br> • Perform analysis on customer’s PC and make product or service recommendations <br> • Supply best in class support to direct consumers on all technology support needs <br> • Use company provided tools to troubleshoot and solve customer technology problems <br> • Maintain high level of customer satisfaction with focus on first call resolution <br> • Identification and removal of Malware and Viruses <br> <br> As part of the process of providing best-in-class customer satisfaction for the technology services you will also be required to do the following: <br> <br> • Answer calls and greet customer or partner sales representative <br> • Review ticket in customer service tracking application <br> • Determine scope of issue <br> • Confirm customer agreement to pricing and conditions of service <br> • Manage credit card processing <br> • Handle requests for refunds per company policies <br> • Follow through on warranty requests or open issues <br> • Encourage completion of customer survey <br> • Close the incident within recommended service times <br> • Properly document all support calls <br> • Adhere to quality standards set by company <br> • Provide feedback on tool, process, and business improvements <br> • Represent company in a professional and ethical manner <br> <br> <br> Skills: <br> • Excellent written and oral communication skills, second language a plus <br> • Can communicate technical concepts clearly to customer’s level of understanding <br> • Excellent customer interaction skills <br> • Very good organizational and multitasking skills <br> • Ability to problem solve and resolve problems creatively <br> • Review SOPs (standard operating procedures) and provide feedback and ideas <br> • Ability to type 30 to 40 words per minute <br> <br> <br> Qualifications: <br> • Minimum of 1 to 2 years of related experience Job roles in customer service dealing with consumers <br> • Hardware / Software technical support <br> • Troubleshooting Windows XP platform to registry level <br> • Home networks (wire and wireless) using multiple network technologies such as switches, routers, printer, etc... <br> • Networking technologies TCP/IP, DNS, Firewalls <br> • Internet connectivity using cable, DSL, satellite, dial-up <br> • Consumer/business peripherals – printers, scanners, fax, MP3 players, digital cameras, cellphones, PDAs <br> • Iternet security in areas of virus and spyware <br> • Courses in technology related fields and customer service. MSDST, A+, HDI Support Center Analyst or other relevant certification a plus. <br> <br> Please apply TODAY! <a href="http://corp.support.com/openings?jvi=o61aVfwW,Job" rel="nofollow"> Click here </a> or visit the careers page on our website at www.support.com Emailed Resumes will NOT be accepted! <br> ]]>
<![CDATA[CABLE TECHNICIANS – IMMEDIATE OPENINGS – HOUSTON - BEAR CREEK AREA <br> <br> We are HIRING NOW! IN Bear Creek! <br> <br> Vitel Communications is a rapidly expanding, leading national contractor for Comcast. We install cable TV services, phone and internet services. We are a 100% W2 employee based company and we provide at no charge; truck, truck insurance and fuel for all technicians – We pay this – YOU DON’T! We are looking for EXPERIENCED techs with proven experience installing Comcast Triple Play (Cable, CDV, Internet) services. We also provide uniforms and health benefits are available. <br> <br> <br> To apply please contact Val Watson at val.watson@vitel-llc.com -713-984-2015 <br> We are an Equal Opportunity Employer <br> ]]>
<![CDATA[Spanish Newspaper is looking for someone with knowledge of PC's & Networks. Day to day work will involve local on-site computer service, repair, networking, upgrades etc... <br> <br> Job Requirements: <br> 2-5 years IT experience preferred <br> *Spanish and English Verbal <br> *Attention to details <br> *Good Customer Service Skills and pleasant to work with <br> *Ability to work effectively as a team member <br> *Assist employees with technical needs <br> *Handle heavy workload and meet deadlines. <br> *Must have flexible hours i.e... come in early or stay late occasionally <br> *Salary $500.-625. a week depending on experience <br> <br> Submit Resume with 2 verifiable references to hr@buenasuerte.com]]>
<![CDATA[We are looking for a reliable, service oriented person with a valid TDL, good driving record & a dependable automobile. This position involves on-site repair of MFP's and Fax Machines along with Network/Scan/Print & Troubleshooting. We service the Houston Metro area. Tools, cleaning materials & repair parts are provided. <br> Salary + Benefits + Training <br> M-F 8:00a - 5:30p <br> Send resume to flori@osot.com <br> Office Systems of Texas <br> 1-45 N at Airtex, Exit 63 <br> Equal Opportunity Employer]]>
<![CDATA[Looking for Full-Part time employee to take pictures of merchandise, edit using Adobe Photoshop, and upload to our website with descriptions. <br> <br> Will train the right person but Adobe Photoshop is required. <br> <br> Minimal - $9/hr depending on knowledge. <br> <br> Do not send resume. Instead please in your email explain why you will be the perfect candidate for this job. <br> ]]>
<![CDATA[Provide product delivery of combined software and hardware solutions sold through direct and channel sales. Work with Regional Sales Engineering Team and Project Delivery Manager to gather the necessary information of the sale so delivery execution can be performed in the most professional and efficient manner. Work with the Product Validation / Manufacturing team to ensure all project required features have been validated. Emphases on customer expectations and requirements are crucial to a successful execution. Assist in coordinating project schedules, 3rd. party vendor support, 3rd. party procurements, etc. <br> <br> Provide 24x7 support on combined software and hardware products. Work closely with internal engineering staff for FPD product escalation, new product feature/functionality, update releases for bug fixes and continued knowledge transfer. Work with 3rd. party vendors for external escalation issues and product updates for bug fixes, driver updates, etc. One key contributing factor to the companies overall success has been considered having one of the highest support levels in the industry. Team effort is essential in order to continue building a sound support organization. <br> <br> KEY RESPONSIBILITIES: <br> <br> • Work customer specific projects, from Delivery plan through installation and acceptance utilizing cross functional teams to produce customer satisfaction. <br> • Interface with customer’s technical team as required on project installation / preparation, meetings, specifications, acceptance criteria and sign-off forms. <br> • Understand customer expectations and execute under that arraignment. <br> • Interface with FPDI’s development group to identify means of installing and configuring of newly committed functionality to meet customer requirements. <br> • Install or assist in all third parties FPDI resold hardware and software installations through staging and acceptance. <br> • Work with and support the solution’s broadcast partners to ensure a smooth integration of FPDI deliverables in the operational workflow. <br> • On site hardware and software set-up and integration into customers’ broadcast environment. <br> • Define, perform testing and obtain customer approval for all acceptance tests. <br> • Identify and install work-a-rounds to support customer productivities. <br> • On-site/hands-on customer training for trouble shooting and operation of the FPDI system if required. <br> • Report to development any bugs or product malfunctions or anomalies. <br> • Individual participation in 24x7 support schedule assignments. <br> • Act as the liaison between customers and internal engineering group for all issues. <br> • Act as the liaison between customer and 3rd. party vendors for all products resold by FPD. <br> • Provide level 1 / 2 and on occasion level 3 support. <br> • Manage Case Ticket system for all tracking and reporting. <br> • Provide product upgrades as required. <br> • Assist 3rd, party partners with lab systems and overall product knowledge. <br> • Demo system delivery and support for customers, trade shoes, partners, etc. <br> <br> EDUCATION AND EXPERIENCE REQUIREMENTS: <br> <br> • B.S. in Engineering or Computer Science (M.S. preferred) <br> • Five Years or more experience in the following areas: <br> • OS installation and setup (Windows and Solaris) <br> o Install and setup File systems for Windows and Solaris <br> o Administration and tuning (Unix Solaris and Windows) <br> o Create and execute Shell scripts, etc. <br> • Complete understanding of LAN setup and configurations on Windows and Solaris <br> • Oracle database installation and administration. <br> • Storage systems, back-up and data migration solutions based on disk and digital tape libraries <br> o StorageTek, Sony, Adic, IBM, Spectralogic, etc. <br> o EMC, Nexsan, Isilon, SUN, etc. <br> • Experience of installing Java (setup JRE), C/C++, DLLs, applications on Windows and Solaris <br> • Expertise in Storage Area Networks (SAN), Network Attached Storage (NAS) – installation, operating and trouble shooting. <br> • Network skills (TCP/IP and SMB protocols, routing). <br> o Setup IP networks, 10/100/1000 based networks, etc. <br> o Setup and configure Routers, Bridges, Hubs, etc. <br> • Experience in installing and setup of SCSI and Fibre devices on Windows and Solaris platforms <br> • Experience in FC switch setup and configuration <br> • Experience and understanding Broadcast environments <br> o Video servers <br> o Editing systems <br> o Automation systems <br> o News Applications <br> o Operation workflows <br> o File Based workflows and designs <br> o Overall understanding of file based workloads to determine bottleneck areas <br> • Knowledge of VTR video formats <br> • Knowledge of digital video formats and trans-coding. <br> • Robotic video tape machines. <br> • Customer facing and communications skills. <br> • Ability to manage cross-functional teams of internal and external resources. <br> • Strong practical skills in technical project planning, tracking and quality assurance. <br> ]]>
<![CDATA[COMPUTER REPAIR TECHNICIAN WANTED (PEARLAND AREA) <br> <br> <br> <br> -------------------------------------------------------------------------------- <br> <br> Reply to: your anonymous craigslist address will appear here [Errors when replying to ads?] <br> <br> Date: 2009-12-21, 4:37AM CDT <br> <br> <br> <br> <br> <br> <br> <br> Positions available IMMEDIATELY for full-time computer technicians in the Pearland-Houston Area. We are looking to fill a morning shift and an evening shift. <br> <br> <br> <br> IF YOU LIKE TECHNOLOGY AND A CHALLENGING POSITION we are looking for you. <br> <br> Job description - Entails diagnosing, troubleshooting, and repair of desktop and laptop, PC and Mac software and hardware in a manner that exceeds the customer's expectations and solves their problems quickly and effectively! Must be skilled at system building, performing OS installations on all types of machines, soldering and component level repairs skills are a plus. Other duties include on site repair for residential and commercial customers, using remote software to repair computers remotely, among other things. Come join our friendly staff in a fun and productive work environment. <br> <br> <br> <br> Responsibilities Include: <br> <br> • Identifying the reported problem/error with the equipment as stated by the customer <br> <br> • Refurbish/repair and configure laptops and PCs (including software installs) for new users <br> <br> • Ability to diagnose and repair laptop PCs to board level <br> <br> • Ability to analyze and improve testing methods where applicable <br> <br> • Maintain and update system repair logs internally <br> <br> • Complete understanding of all required test equipment <br> <br> • Perform virus & spyware removal <br> <br> • Data recovery <br> <br> • Perform LCD screen removal and replacement <br> <br> • Setup networks - run cables and setup PCs and laptops with security <br> <br> • Ability to competently sell a product <br> <br> • Perform other duties as assigned <br> <br> <br> <br> <br> <br> Qualifications: <br> <br> • Related certifications preferred but not required <br> <br> • Strong attention to detail & ability to multi-task <br> <br> • Ability to thoroughly document work related tasks <br> <br> • Strong troubleshooting and diagnostic skills <br> <br> • Excellent interpersonal, verbal, writing and listening skills <br> <br> • Work with other team members in a professional and courteous manner <br> <br> • Ability to lift up to 40 pounds <br> <br> • Valid Texas Drivers License and insurance for going on service calls <br> <br> • Cell phone <br> <br> • References <br> <br> • Windows Server 2003 and/or 2008 experience a plus <br> <br> • Able to perform basic web programming a plus (HTML, etc.) ]]>
<![CDATA[We are looking for partners in the Houston area. Become an independent Windows Renew computer consultant and call your own shots. You don't need to buy into a franchise or pay a fortune to own your own profitable computer consulting business. You just need the right tools and guidance. We are a reputable organization with a proven track-record and we will show you exactly how to break into the industry. Our Partner InfoPack will get you started: <br> <br> <a href="http://www.windowsrenew.com/become_a_partner.html" rel="nofollow">http://www.windowsrenew.com/become_a_partner.html</a>]]>
<![CDATA[Position Summary: <br> Coordinate the set-up of EDI relationships by communicating verbally and in writing with customers and their trading partners. <br> <br> Essential Functions: <br> <br> 1. Set-up and maintain EDI trading partner relationships. <br> 2. Coordinate testing new EDI connections. <br> 3. Maintain EDI partner set-up procedures. <br> 4. Document connection status within CRM tool. <br> 5. Communicate with customer verbally and by email to move connections forward. <br> 6. Communicate with vendor’s trading partner to ensure testing is completed accurately and in a timely manner. <br> <br> Other Functions: <br> <br> 1. Work with EDI mapping team in upgrading EDI maps. <br> 2. Assist in answering support lines and support email as needed. <br> 3. Any other duties as assigned by supervisor. <br> <br> Please send resumes to lcole@dicentral.com. Please include which position you are applying for in the subject line of your email. <br> <br> <br> <br> ]]>
<![CDATA[Are you the person people call when their computers malfunction? Do you fix their problems so fast and easily? Do you consider yourself really competent at fixing computers, synching printers and smart phones etc? And do you like working from home? <br> <br> Then, this position may be for you... <br> <br> support.com. (NASDAQ: SPRT) provides online technology services to consumers and small businesses. support.com provides an award-winning customer experience by using an innovative model that combines a cloud-based technology platform with a fully distributed workforce, support.com is defining a new category of technology-enabled services and growing rapidly each year. <br> <br> support.com is seeking self-motivated individuals to provide expert computer and technology assistance . If you are already helping colleagues and family members to install, troubleshoot, and resolve their technical problems, then consider this opportunity! You will be able to apply the knowledge and experience you have gained in this position. <br> <br> To qualify for this Work From Home opportunity you would need: <br> • Your PC with minimum 3 GHz processor and 1 GB RAM with 1280x1024 minimum resolution. Minimum OS of Windows XP SP2 with latest security patches applied. Recommend 17” flat screen monitor or greater. <br> • Broadband connection (1 MB down / 384 kbps up) <br> • Meet the requirements of the job description below <br> <br> <br> Responsibilities: <br> • Perform analysis on customer’s PC and make product or service recommendations <br> • Supply best in class support to direct consumers on all technology support needs <br> • Use company provided tools to troubleshoot and solve customer technology problems <br> • Maintain high level of customer satisfaction with focus on first call resolution <br> • Identification and removal of Malware and Viruses <br> <br> As part of the process of providing best-in-class customer satisfaction for the technology services you will also be required to do the following: <br> <br> • Answer calls and greet customer or partner sales representative <br> • Review ticket in customer service tracking application <br> • Determine scope of issue <br> • Confirm customer agreement to pricing and conditions of service <br> • Manage credit card processing <br> • Handle requests for refunds per company policies <br> • Follow through on warranty requests or open issues <br> • Encourage completion of customer survey <br> • Close the incident within recommended service times <br> • Properly document all support calls <br> • Adhere to quality standards set by company <br> • Provide feedback on tool, process, and business improvements <br> • Represent company in a professional and ethical manner <br> <br> <br> Skills: <br> • Excellent written and oral communication skills, second language a plus <br> • Can communicate technical concepts clearly to customer’s level of understanding <br> • Excellent customer interaction skills <br> • Very good organizational and multitasking skills <br> • Ability to problem solve and resolve problems creatively <br> • Review SOPs (standard operating procedures) and provide feedback and ideas <br> • Ability to type 30 to 40 words per minute <br> <br> <br> Qualifications: <br> • Minimum of 1 to 2 years of related experience Job roles in customer service dealing with consumers <br> • Hardware / Software technical support <br> • Troubleshooting Windows XP platform to registry level <br> • Home networks (wire and wireless) using multiple network technologies such as switches, routers, printer, etc... <br> • Networking technologies TCP/IP, DNS, Firewalls <br> • Internet connectivity using cable, DSL, satellite, dial-up <br> • Consumer/business peripherals – printers, scanners, fax, MP3 players, digital cameras, cellphones, PDAs <br> • Iternet security in areas of virus and spyware <br> • Courses in technology related fields and customer service. MSDST, A+, HDI Support Center Analyst or other relevant certification a plus. <br> <br> Please apply TODAY! <a href="http://corp.support.com/openings?jvi=o61aVfwW,Job" rel="nofollow"> Click here </a> or visit the careers page on our website at www.support.com Emailed Resumes will NOT be accepted! <br> ]]>
<![CDATA[Bi-lingual IT/Help Desk Technician needed: <br> <br> Growing Spanish Newspaper is looking for someone with knowledge of PC’s & Networks. Day to day work will involve local on-site computer service, repair, networking, upgrades etc… <br> <br> <br> Job Requirements: <br> • 2-5 years IT experience preferred <br> • Spanish and English Verbal <br> • Attention to details <br> • Good Customer Skills and pleasant to work with. <br> • Ability to work effectively as a team member <br> • Assist employees with technical needs. <br> • Handle heavy workload and meet deadlines. <br> • Must have flexible hours i.e.… come in early or stay late occasionally <br> <br> Salary $500-625 a week depending on experience. <br> <br> Please submit resume with 2 verifiable references to hr@buenasuerte.com <br> ]]>
<![CDATA[Six month independent contractor position. This position is restricted to residents of the United States. <br> <br> <br> <br> Leapforce is looking for highly educated individuals for an exciting work from home opportunity. Applicants must be self motivated and internet savvy. This is an opportunity to help evaluate and improve search engine results for one of the world's largest internet search engine companies. <br> <br> <br> Search Engine Evaluators will need to combine a passion for analysis, understanding of various online research tools. Applicants must be detail orientated and have a broad range of interests. <br> <br> <br> <br> Ideal Search Engine Evaluators will possess the following skills: <br> <br> <br> <br> * Have in-depth, up-to-date familiarity with American social culture, media, and web culture <br> <br> * Excellent comprehension and written communication skills in English <br> <br> * Broad range of interests, with specific areas of expertise a plus <br> <br> * University degree or equivalent experience (degrees in-progress are acceptable). Advanced degrees a plus <br> <br> * Excellent web research skills and analytical abilities <br> <br> * Ability to work independently under minimal supervision <br> <br> * Possess a high speed internet connection (DSL, Cable Modem, etc.) <br> <br> <br> <br> Search Engine Evaluators provide feedback on search engine results by measuring the relevance and usefulness of web pages in correlation to predefined queries, by providing comparative analysis of sets of search engine results and various other techniques. <br> <br> <br> <br> All candidates are required to take and pass a two-part qualification exam before becoming a Search Engine Evaluator. Part 1 of the exam contains 24 theory based questions. Part 2 of the exam contains 150 simulated evaluation tasks. Supplied study materials can be used during both parts of the exam. <br> <br> <br> <br> Please Note: We are unable to offer more than one Search Engine Evaluator position per household. <br> <br> <br> <br> To apply for this position, please visit <a href="https://www.leapforceathome.com/qrp/public/jobs?sref=c4d7af7e220968439942d238bb318a7c" rel="nofollow">www.leapforceathome.com</a> <br> <br> <br> <br> <a href="https://www.leapforceathome.com/qrp/public/home?sref=c4d7af7e220968439942d238bb318a7c" rel="nofollow">About Leapforce, Inc. <br> <br> ]]>
<![CDATA[Are you the person people call when their computers malfunction? Do you fix their problems so fast and easily? Do you consider yourself really competent at fixing computers, synching printers and smart phones etc? And do you like working from home? <br> <br> Then, this position may be for you... <br> <br> support.com. (NASDAQ: SPRT) provides online technology services to consumers and small businesses. support.com provides an award-winning customer experience by using an innovative model that combines a cloud-based technology platform with a fully distributed workforce, support.com is defining a new category of technology-enabled services and growing rapidly each year. <br> <br> support.com is seeking self-motivated individuals to provide expert computer and technology assistance . If you are already helping colleagues and family members to install, troubleshoot, and resolve their technical problems, then consider this opportunity! You will be able to apply the knowledge and experience you have gained in this position. <br> <br> To qualify for this Work From Home opportunity you would need: <br> • Your PC with minimum 3 GHz processor and 1 GB RAM with 1280x1024 minimum resolution. Minimum OS of Windows XP SP2 with latest security patches applied. Recommend 17” flat screen monitor or greater. <br> • Broadband connection (1 MB down / 384 kbps up) <br> • Meet the requirements of the job description below <br> <br> <br> Responsibilities: <br> • Perform analysis on customer’s PC and make product or service recommendations <br> • Supply best in class support to direct consumers on all technology support needs <br> • Use company provided tools to troubleshoot and solve customer technology problems <br> • Maintain high level of customer satisfaction with focus on first call resolution <br> • Identification and removal of Malware and Viruses <br> <br> As part of the process of providing best-in-class customer satisfaction for the technology services you will also be required to do the following: <br> <br> • Answer calls and greet customer or partner sales representative <br> • Review ticket in customer service tracking application <br> • Determine scope of issue <br> • Confirm customer agreement to pricing and conditions of service <br> • Manage credit card processing <br> • Handle requests for refunds per company policies <br> • Follow through on warranty requests or open issues <br> • Encourage completion of customer survey <br> • Close the incident within recommended service times <br> • Properly document all support calls <br> • Adhere to quality standards set by company <br> • Provide feedback on tool, process, and business improvements <br> • Represent company in a professional and ethical manner <br> <br> <br> Skills: <br> • Excellent written and oral communication skills, second language a plus <br> • Can communicate technical concepts clearly to customer’s level of understanding <br> • Excellent customer interaction skills <br> • Very good organizational and multitasking skills <br> • Ability to problem solve and resolve problems creatively <br> • Review SOPs (standard operating procedures) and provide feedback and ideas <br> • Ability to type 30 to 40 words per minute <br> <br> <br> Qualifications: <br> • Minimum of 1 to 2 years of related experience Job roles in customer service dealing with consumers <br> • Hardware / Software technical support <br> • Troubleshooting Windows XP platform to registry level <br> • Home networks (wire and wireless) using multiple network technologies such as switches, routers, printer, etc... <br> • Networking technologies TCP/IP, DNS, Firewalls <br> • Internet connectivity using cable, DSL, satellite, dial-up <br> • Consumer/business peripherals – printers, scanners, fax, MP3 players, digital cameras, cellphones, PDAs <br> • Iternet security in areas of virus and spyware <br> • Courses in technology related fields and customer service. MSDST, A+, HDI Support Center Analyst or other relevant certification a plus. <br> <br> Please apply TODAY! <a href="http://corp.support.com/openings?jvi=o61aVfwW,Job" rel="nofollow"> Click here </a> or visit the careers page on our website at www.support.com Emailed Resumes will NOT be accepted! <br> ]]>
<![CDATA[March 10, 2010 <br> <br> <br> IT Specialist – Houston Office <br> <br> Zhang & Associates, P.C. is a national immigration law firm specializing in US immigration and naturalization laws and related matters with five offices located in Houston, Chicago, Austin, New York and Los Angeles. <br> <br> We offer competitive compensation, exciting career advancement opportunities, and excellent benefits. Zhang & Associates is an equal opportunity employer. Salary and benefits are commensurate with experience, abilities and production data. <br> <br> Job Specifications: <br> • Set up office equipment, Internet and VPN in new locations. <br> • Supply each new employee with a computer, keyboard, mouse and telephone. <br> • Make sure all employees have been set up on appropriate printers. <br> • Set up Outlook, email accounts, phone extensions and CRM accounts for new employees at least one day before their start. <br> • Provide new employees copies of extension list, company email list and group email list on their first day or prior to their start by email. <br> • Make sure all IT issues are resolved (Windows, Outlook, Word, Excel, Internet, phones, fax max machine, copiers and all other equipment). Assist employees with technical needs. <br> • If needed, teach employees how to use certain programs to their advantage. <br> • Reboot router and server every two weeks after business hours. <br> • Every Monday before business hours, check if the server and Internet are working properly before employees come to work. <br> • Search the internet for appropriate equipment purchasing for the office. Make recommendation to management regarding any purchasing needs. <br> • Under direction and supervision of Senior IT personnel, participate in any special technical projects needed for the firm. <br> • Assist staff with physical file storage needs. <br> • Keep abreast of changing technical field, new editions of software and equipment. Actively participate in professional meetings and trainings. <br> • Attend firm recommended seminars and professional trainings. <br> <br> Job Requirements: <br> • Bachelor’s degree <br> • At least 1 year of IT specialist experience including infrastructure support, resolving employee computer issues and setting up of new equipment, internet and VPN. <br> • Strong academic credentials <br> • Attention to details <br> • Good analytical, writing and interpersonal skills <br> • Ability to work effectively as a team member to meet deadlines and handle heavy workload <br> <br> To apply for this opportunity: <br> <br> Please respond to humanresources@hooyou.com. Your email subject should identify the position Re: IT Specialist, Houston office. To be considered for this position, please include the following in your email: <br> 1. Cover letter as a Microsoft Word attachment explaining why you are interested in this position <br> 2. Resume with your undergraduate school GPA <br> 3. Names and contact information of 3 professional employment references. <br> 4. Written authorization (one sentence permission is sufficient) to check your previous employment/volunteer history. <br> <br> ]]>
<![CDATA[Nationally recognized artist seeks experienced artist assistant. <br> <br> Looking for serious multi-tasker that likes to make things happen. Must be able to work independently and with team. Must have a positive attitude and extremely dependable. This individual will be the artist’s main support. May work long hours, but will be competitively compensated. Full benefits offered. <br> <br> Must be extremely comfortable with computers; especially Macs, Aperture, all Adobe Creative programs, FileMaker Pro, and Microsoft Office. <br> <br> Responsible for: <br> Image and portfolio management <br> Inventory management (video and photo equipment, art, etc) <br> IT / Tech / Troubleshooting needs <br> Project management <br> Vendor management <br> Social media updating <br> Art handling/moving <br> Light graphic design work <br> Administrative duties – correspondence, calendaring, organizing <br> Research <br> Special Projects <br> <br> Only experienced professionals will be considered. Please submit your resume for consideration.]]>
<![CDATA[Seeking qualified Petroleum Service Equipment Technicians. Prefer that the candidate have experience working on convenience store petroleum related equipment. This is gasoline pumps, leak detection equipment, and point of sale equipment. Dresser Wayne and or Gilbarco experience prefered. Employee will be given a truck, all tools required, and equipment to perform their duties. All service technicians are required to be on call for one week. Rotation for on call is one week on call, one week off call. Must carry the the standards that the customers are always top priority. Must be professional in appearance and attitude. For consideration, please respond to this add, or contact Cameron @ 972-632-7121. Interviews and hiring will take place the week of March 22, 2010. ]]>
<![CDATA[Growing computer repair shop looking for computer technician to work in the Galveston County area. Day to day work will involve local on-site computer service, repair, networking, upgrades etc. as well as in-shop repair and service. We are looking for skilled, hardworking and customer service oriented technicians. We offer pay commensurate with your level of experience. <br> <br> Responsibilities: <br> <br> • New PC builds <br> • Troubleshoot and repair computer hardware and peripherals. <br> • Troubleshoot all application software problems. <br> • Perform installations and configuration of VPN on laptops. <br> • Perform virus & spyware removal <br> • Perform standard desktop technical activities in support of hardware and software. <br> • Monitoring and maintain daily work ticket assignments. <br> • Wireless router setup/troubleshooting <br> • Data Recovery <br> • Advanced troubleshooting of typical TCP/IP networking and DHCP <br> <br> <br> Requirements: <br> • Must have reliable transportation & insurance and valid Texas Drivers License <br> • 2 - 5 years IT field experience preferred <br> • Customer service oriented <br> • Excellent communications skills <br> • Must be able to pass a federal background check. (will require TWIC card for some customer site entry) <br> • Must be a self starter in a fast paced environment <br> <br> <br> Please apply online with a posted resume. Thank you. <br> ]]>
<![CDATA[DUMAC Business Systems, an established Point-Of-Sale (POS) reseller with offices in Syracuse, NY and Houston, TX, is looking for a POS Support Analyst in our Houston office. Position will be responsible to diagnose and resolve Panasonic and Xpient hardware and software problems via telephone, remote connection and on-site visits and to provide on-site training during new installations. This includes troubleshooting POS system hardware and network connectivity. Our customers are in the quick service or fast food industry. <br> <br> You must possess the ability to maintain appropriate communication with customers over the phone, via email and in-person. You will need good creative problem solving skills, be an independent thinker and have a dedication to customer satisfaction. <br> <br> Quick service restaurant management or POS experience a plus and practical experience with PCs and networking is required. <br> <br> We offer a competitive salary, health/dental/vision/life insurance, a matching 401(k) program and paid training. <br> <br> Please email resume and salary requirement or salary history.]]>
<![CDATA[Level 1 Tech Support <br> <br> Retail Information Systems is actively looking to fill several Level 1 Tech Support positions. Level 1 Technicians routinely interact with RIS clients on a variety of technical issues. <br> <br> The ideal candidate will possess the following skills: <br> <br> - Excellent people skills. You will be representing our company and products. <br> - Advanced knowledge of Microsoft Windows, specifically XP SP3. You will routinely be expected to interface with some of the advanced features within Windows (e.g. Environmental Variables, TCP/IP Stack, etc…). <br> - Basic understanding of retail POS systems. <br> - Intermediate knowledge of system hardware and installation. <br> <br> Candidates with experience in the following systems will be given preferential consideration: <br> <br> - Oracle DB. <br> - SQL <br> - Retail Pro (versions 8 and/or 9). <br> <br> RIS will provide all training needed. <br> <br> About RIS: <br> <br> RIS is a leading Provider for Retail POS systems and software. We are primarily a Retail Pro Partner, but also offer other software solutions to meet a client’s specific needs. We are currently experiencing great growth and have several open positions. We only promote from within, and give all our employees the tools necessary to succeed. We are looking for employees who want to be part of a winning team and share in our growth. Again, all training is provided at no expense. As a Level 1 Technician you will have all the resources needed to move up within our organization.]]>
<![CDATA[Are you the person people call when their computers malfunction? Do you fix their problems so fast and easily? Do you consider yourself really competent at fixing computers, synching printers and smart phones etc? And do you like working from home? <br> <br> Then, this position may be for you... <br> <br> support.com. (NASDAQ: SPRT) provides online technology services to consumers and small businesses. support.com provides an award-winning customer experience by using an innovative model that combines a cloud-based technology platform with a fully distributed workforce, support.com is defining a new category of technology-enabled services and growing rapidly each year. <br> <br> support.com is seeking self-motivated individuals to provide expert computer and technology assistance . If you are already helping colleagues and family members to install, troubleshoot, and resolve their technical problems, then consider this opportunity! You will be able to apply the knowledge and experience you have gained in this position. <br> <br> To qualify for this Work From Home opportunity you would need: <br> • Your PC with minimum 3 GHz processor and 1 GB RAM with 1280x1024 minimum resolution. Minimum OS of Windows XP SP2 with latest security patches applied. Recommend 17” flat screen monitor or greater. <br> • Broadband connection (1 MB down / 384 kbps up) <br> • Meet the requirements of the job description below <br> <br> <br> Responsibilities: <br> • Perform analysis on customer’s PC and make product or service recommendations <br> • Supply best in class support to direct consumers on all technology support needs <br> • Use company provided tools to troubleshoot and solve customer technology problems <br> • Maintain high level of customer satisfaction with focus on first call resolution <br> • Identification and removal of Malware and Viruses <br> <br> As part of the process of providing best-in-class customer satisfaction for the technology services you will also be required to do the following: <br> <br> • Answer calls and greet customer or partner sales representative <br> • Review ticket in customer service tracking application <br> • Determine scope of issue <br> • Confirm customer agreement to pricing and conditions of service <br> • Manage credit card processing <br> • Handle requests for refunds per company policies <br> • Follow through on warranty requests or open issues <br> • Encourage completion of customer survey <br> • Close the incident within recommended service times <br> • Properly document all support calls <br> • Adhere to quality standards set by company <br> • Provide feedback on tool, process, and business improvements <br> • Represent company in a professional and ethical manner <br> <br> <br> Skills: <br> • Excellent written and oral communication skills, second language a plus <br> • Can communicate technical concepts clearly to customer’s level of understanding <br> • Excellent customer interaction skills <br> • Very good organizational and multitasking skills <br> • Ability to problem solve and resolve problems creatively <br> • Review SOPs (standard operating procedures) and provide feedback and ideas <br> • Ability to type 30 to 40 words per minute <br> <br> <br> Qualifications: <br> • Minimum of 1 to 2 years of related experience Job roles in customer service dealing with consumers <br> • Hardware / Software technical support <br> • Troubleshooting Windows XP platform to registry level <br> • Home networks (wire and wireless) using multiple network technologies such as switches, routers, printer, etc... <br> • Networking technologies TCP/IP, DNS, Firewalls <br> • Internet connectivity using cable, DSL, satellite, dial-up <br> • Consumer/business peripherals – printers, scanners, fax, MP3 players, digital cameras, cellphones, PDAs <br> • Iternet security in areas of virus and spyware <br> • Courses in technology related fields and customer service. MSDST, A+, HDI Support Center Analyst or other relevant certification a plus. <br> <br> Please apply TODAY! <a href="http://corp.support.com/openings?jvi=o61aVfwW,Job" rel="nofollow"> Click here </a> or visit the careers page on our website at www.support.com Emailed Resumes will NOT be accepted! <br> ]]>
<![CDATA[Small Austin-based litigation consulting firm seeks experienced legal IT technician for company computer/network management as well as database loading and management. Candidate must have three to five years prior experience with law firm, legal department, or litigation support company. Candidate must demonstrate enthusiasm for the litigation support field and initiative in researching new technologies that would benefit the company. <br> <br> Please do not apply for the position unless you have relevant knowledge and experience. Candidates without relevant experience WILL NOT BE CONSIDERED FOR THE POSITION. <br> <br> Responsibilities include day to day management of company computers, printers, servers and other peripheral equipment. Performs trouble-shooting to diagnose system problems. Manages litigation related databases and network administration. Document processing experience a plus. Identifies, locates, resolves and repairs other problems within scope of authority and tracks the problem until it has been resolved. Provides referral to supervisor/third-party when problems occur which are beyond the scope of technician’s skills. Must continue to develop skills and be proactive in understanding company business and suggesting technological improvements. Good interpersonal skills are requisite as position requires client interaction. <br> <br> Candidate must possess required knowledge, skills, abilities and experience associated with the position. Candidate must be familiar with Microsoft Operating Systems and have experience with document management software. Candidate will be asked to explain and demonstrate the essential functions of performing the listed job description. Confidentiality of work related information and material is imperative. Candidate must agree to background check and be legally authorized to work in the U.S. Salary and total compensation package commensurate with qualifications and experience. <br> <br> Required Qualifications: <br> • Experience managing Active Directory and Group Policies <br> • Experience managing Domain Security Policies <br> • Experience managing Exchange Server <br> • Experience managing Remote Access solutions <br> • Understanding of Backup Concepts (Full, Differential, Incremental) <br> • Experience managing Backup Systems <br> • Experience managing firewalls <br> • Experience managing Concordance <br> • Experience managing Summation <br> • Experience troubleshooting network problems <br> • Experience managing wireless networks <br> • Experience managing DNS <br> • Experience managing DHCP <br> • Experience managing File and Print Shares]]>
<![CDATA[Are you the person people call when their computers malfunction? Do you fix their problems so fast and easily? Do you consider yourself really competent at fixing computers, synching printers and smart phones etc? And do you like working from home? <br> <br> Then, this position may be for you... <br> <br> support.com. (NASDAQ: SPRT) provides online technology services to consumers and small businesses. support.com provides an award-winning customer experience by using an innovative model that combines a cloud-based technology platform with a fully distributed workforce, support.com is defining a new category of technology-enabled services and growing rapidly each year. <br> <br> support.com is seeking self-motivated individuals to provide expert computer and technology assistance . If you are already helping colleagues and family members to install, troubleshoot, and resolve their technical problems, then consider this opportunity! You will be able to apply the knowledge and experience you have gained in this position. <br> <br> To qualify for this Work From Home opportunity you would need: <br> • Your PC with minimum 3 GHz processor and 1 GB RAM with 1280x1024 minimum resolution. Minimum OS of Windows XP SP2 with latest security patches applied. Recommend 17” flat screen monitor or greater. <br> • Broadband connection (1 MB down / 384 kbps up) <br> • Meet the requirements of the job description below <br> <br> <br> Responsibilities: <br> • Perform analysis on customer’s PC and make product or service recommendations <br> • Supply best in class support to direct consumers on all technology support needs <br> • Use company provided tools to troubleshoot and solve customer technology problems <br> • Maintain high level of customer satisfaction with focus on first call resolution <br> • Identification and removal of Malware and Viruses <br> <br> As part of the process of providing best-in-class customer satisfaction for the technology services you will also be required to do the following: <br> <br> • Answer calls and greet customer or partner sales representative <br> • Review ticket in customer service tracking application <br> • Determine scope of issue <br> • Confirm customer agreement to pricing and conditions of service <br> • Manage credit card processing <br> • Handle requests for refunds per company policies <br> • Follow through on warranty requests or open issues <br> • Encourage completion of customer survey <br> • Close the incident within recommended service times <br> • Properly document all support calls <br> • Adhere to quality standards set by company <br> • Provide feedback on tool, process, and business improvements <br> • Represent company in a professional and ethical manner <br> <br> <br> Skills: <br> • Excellent written and oral communication skills, second language a plus <br> • Can communicate technical concepts clearly to customer’s level of understanding <br> • Excellent customer interaction skills <br> • Very good organizational and multitasking skills <br> • Ability to problem solve and resolve problems creatively <br> • Review SOPs (standard operating procedures) and provide feedback and ideas <br> • Ability to type 30 to 40 words per minute <br> <br> <br> Qualifications: <br> • Minimum of 1 to 2 years of related experience Job roles in customer service dealing with consumers <br> • Hardware / Software technical support <br> • Troubleshooting Windows XP platform to registry level <br> • Home networks (wire and wireless) using multiple network technologies such as switches, routers, printer, etc... <br> • Networking technologies TCP/IP, DNS, Firewalls <br> • Internet connectivity using cable, DSL, satellite, dial-up <br> • Consumer/business peripherals – printers, scanners, fax, MP3 players, digital cameras, cellphones, PDAs <br> • Iternet security in areas of virus and spyware <br> • Courses in technology related fields and customer service. MSDST, A+, HDI Support Center Analyst or other relevant certification a plus. <br> <br> Please apply TODAY! <a href="http://corp.support.com/openings?jvi=o61aVfwW,Job" rel="nofollow"> Click here </a> or visit the careers page on our website at www.support.com Emailed Resumes will NOT be accepted! <br> ]]>
<![CDATA[ <p>We are currently seeking a Senior Game Technician responsible for troubleshooting, repair, and maintenance on all Amusement equipment to the component level ensuring all Dave &amp; Buster's standards are met.<br> <br> Ensure the set-up, maintenance and repair of all video game and arcade equipment. Acquire parts for games from new or existing sources. <br> Follow-up on all equipment maintenance and repair. <br> Provide support to Arcade Manager on determination of technical competency. Complete any needed component level board repairs to the limits of repair or test equipment available. <br> Rebuild all major game sub-assemblies and organize the tracking of the same. <br> <br> Learn more for this job: <a href="https://hourlyjobs-daveandbusters.icims.com/jobs/2030/job" rel="nofollow">https://hourlyjobs-daveandbusters.icims.com/jobs/2030/job</a><br> <br> <b>GAMING INDUSTRY EXPERIENCE IS PREFERRED<br> </b>To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<br> Proficient technical skills, communication, and problem solving skills. Self-reliant and resourceful. Security and safety.<br> <br> EOE</p> <br>To Apply for this position, please <a href="http://daveandbusters.contacthr.com/15387483" rel="nofollow"><b>CLICK HERE</b></a></p><br>]]>
<![CDATA[JOB DESCRIPTION <br> Job Title:  Service Desk Technician           <br> <br> Department:  Service and Support                   Reports to: Service Manager      <br> <br> GENERAL SUMMARY: <br> The Service Desk Technician is responsible for handling first level support of service requests.  This relates to all technology, to include: workstations, servers, printers, networks, and vendor specific hardware and software. <br>                                 <br> <br> Essential Duties and Responsibilities:                                              <br> ·   IT Support relating to technical issues involving Microsoft’s core business applications and operating systems <br> ·   Support of disaster recovery solutions <br> ·   Basic technical support at the network level: WAN and LAN connectivity, routers, firewalls, and security <br> ·   Basic remote access solution implementation and support: VPN, Terminal Services, and Citrix <br> ·   Monitor the remote monitoring and management system alerts and notifications, and respond accordingly through service tickets <br> ·   System documentation maintenance and review in ConnectWise <br> ·   Communication with customers as required: keeping them informed of incident progress, notifying them of impending changes or agreed outages <br>   <br> <br> Additional Duties and Responsibilities: <br> ·   Improve customer service, perception, and satisfaction <br> ·   Fast turnaround of customer requests <br> ·   Ability to work in a team and communicate effectively <br> ·   Work with the Service Desk Dispatcher to ensure requests are routed to the proper resource in order to be resolved quickly and efficiently <br> ·   Escalate service requests that require engineer level support <br> ·   Responsible for entering time and expenses in ConnectWise as it occurs <br> ·   Understand processes in ConnectWise by completing assigned training materials and blueprints on the ConnectWise University <br> ·   Enter all work as service tickets into ConnectWise <br> <br>   <br> <br> Knowledge, Skills, and/or Abilities Required:   To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. <br> ·   Advanced understanding of operating systems, business applications, printing systems, and network systems <br> ·   Interpersonal skills: such as telephony skills, communication skills, active listening and customer-care <br> ·   Diagnosis skills of technical issues <br> ·   Ability to multi-task and adapt to changes quickly <br> ·   Technical awareness: ability to match resources to technical issues appropriately <br> ·   Service awareness of all organization’s key IT services for which support is being provided <br> ·   Understanding of support tools, techniques, and how technology is used to provide IT services <br> ·   Typing skills to ensure quick and accurate entry of service request details <br> ·   Self-motivated with the ability to work in a fast moving environment]]>
<![CDATA[We have another opening for a NOC technician to provide technical support at a data center in downtown Houston. <br> <br> You will answer support requests via phone and e-mail in a 24/7/365 environment. <br> <br> <br> <br> Experience with Linux is required. Any web-hosting experience is a plus. <br> <br> <br> <br> Hours: 4pm-9pm, Monday - Wednesday; 5pm-10pm Thursday; 20 hours/week total. <br> <br> <br> <br> Please reply to this posting with a resume if interested.]]>
<![CDATA[Please forward resume to above address. MUST HAVE BA/BS in Information Systems and 3-5yrs experience in IT field!!!!! <br> <br> <br> <br> <br> <br> <br> Responsibilities Include: <br> •Work with the Telecommunication Services Group (ETS), as needed, to maintain appropriate security procedures and other network requirements. <br> •Promote and support actions necessary to maintain a secure computing environment. <br> •Prepare Appropriate Requests (A/R) for hardware and software upgrades. <br> •Maintain a current understanding of Clients IT strategies and technologies. <br> •Maintain a “green level” status of IT Audit Requirements, as defined by Client <br> •Provide regular status reports and updates to management. <br> •Provide site administration for IT technologies including software and hardware installation and general end-user site support. <br> •Support for handheld wireless inventory control devices. <br> •Manage daily systems back up routines. <br> •This position could require off-hours and on-call support. <br> <br> <br> <br> Knowledge, Skills and Abilities: <br> •BA/BS in Information Systems. <br> •3 – 5 years experience working in the Information Technology field. <br> •Proven technical ability. <br> •Working knowledge of network design elements including TCP/IP and VPN architecture. <br> •Experience with Active Directory technologies required. <br> •Effective oral and written communication skills. <br> •Ability to plan, organize and multitask in order to meet deadlines <br> ]]>
<![CDATA[Job Title: Software Technical Support Specialist (Level 2). <br> <br> Client: HUBWOO – www.hubwoo.com <br> <br> Type: Full time with benefits. <br> <br> <br> Our client creates and administers on-demand supplier relationship management solutions which allow large companies to automate purchasing and procurement processes, connect with suppliers, access customized electronic catalogs, and execute electronic transactions, while also enabling suppliers to achieve reduction in transaction and settlement costs. <br> <br> Job Summary: <br> <br> The role of the eProcurement Analyst is an integral part of our growing business. Analysts provide technical assistance in a number of different areas, including technical and functional assistance on a range of different eProcurement platforms. They are also responsible for Account Management as it applies to the Support department. Training on the Client's eProcurement technologies will be provided. We are looking for a polished person who is a self starter, works well in a team as well as individually. The position requires both technical and soft skills The candidate MUST have software support (vs. hardware/networking ) skills. <br> <br> Essential Duties and Responsibilities: <br> <br> As a support level 2 analyst, you are asked to be an application expert who helps our customers – most of them are Fortune 500 companies - become successful, or maintain success, in their purchasing projects and programs. <br> <br> As an analyst, you will: <br> <br> • Work in a highly international and multi-cultural company <br> • Learn, use and teach the latest and best of eProcurement technology <br> • Be asked to support multiple clients and applications <br> • Deliver with high quality and professionalism at all times <br> • Be persistent and comprehensive in understanding and resolving customer issues <br> • Conduct diagnostics, perform problem checks, and bug reproductions <br> • Resolve problem tickets escalated by level 1 support <br> • Escalate problem tickets to level 3 support when required <br> • Ensure Service Level Agreements (SLAs) are met <br> <br> Minimum Qualifications: <br> Excellent written and verbal communication skills are a must. <br> <br> • Bachelors Degree or equivalent, preferably in Business or IT-related field <br> • Strong troubleshooting skills <br> • Analytical and organized by nature <br> • Able to communicate technical concepts to non-technical people <br> • Able to deal with ambiguity, tight timelines and demanding customers <br> • At least 2 years experience in customer support, consulting, or procurement <br> • Authorized to work full time in the US (sponsorship is not offered at this time) <br> <br> Preferred Qualifications: <br> <br> • SAP/SRM backend experiance or other SAP modules <br> • Knowledge of scripting & SQL a plus <br> • Knowledge of the WebMethods applications a plus <br> • Supply Chain Process or Procurement experience a plus <br> • Local to Houston or willing to relocate (relocation package NOT offered at this time) <br> <br> Send resumes to: resumes.us@hubwoo.com <br> <br> <br> ]]>
<![CDATA[Houston area company is actively searching for a reliable and a fast learning candidate who is comfortable opening and working on laptops. Should be eager to learn and customer service oriented. Candidate must know : <br> <br> * Basic Soldering Skills<br>* Basic Laptop\Windows troubleshooting Skills<br> <br> *Must have own reliable transportation. <br> <br> Competitive Pay, Full Time /Partime , 2 positions Available. <br> Send Resume / Work history and desired salary. <br> <br> <br> <br> <br> ]]>
<![CDATA[Rapidly growing technology company looking for 2 entry-level customer service/desktop support engineer for the mid-shift and the evening shift <br> <br> Job Responsibilities: <br> - Provide day-to-day help-desk computer and telephone system support to end users. <br> - Provide desk-side support for MSOffice 2003-2007, Windows OS, and Email <br> - Troubleshoot hardware and software issues <br> - Install new personal computer systems <br> - Management and maintenance of work requests <br> - Assist with managing and maintaining hardware and software inventories <br> - Management and monitoring of client side anti-virus software <br> - Maintain a clean, organized and safe working environment <br> - Document work performed. <br> - Stay familiar with available help resources and updated on technology changes or problems <br> - Maintain discipline and professionalism during all interactions and communications <br> <br> <br> Job Requirements: <br> - Strong verbal/written communication skills are essential, as is a self-starting and customer service-oriented nature <br> - Entry-level and mid-level support for computer hardware, telephone system and applications. <br> - MCP and/or A+ Certification or equivalent knowledge is preferred. <br> - Must interact well in a team environment, and possess an above average ability to intercept, analyze, and resolve technical issues. <br> <br> <br> Should be: <br> - Self-starter, highly organized and able to workwith minimum supervision. <br> - Adept to troubleshooting and able to deal effectively in a fast-paced environment. <br> - Analytical and patient with technical details and strong customer service skills. Expert with Windows XP and Windows Vista support.<br> <br> <br> - Exceptional telephone, customer service, listening, documentation, problem solving, and interpersonal skills. Attention to detail and multitasking is a must. Desktop troubleshooting and Help Desk experience required. <br><br> Prior Experience: <br> - Bachelor's degree or Equivalent work experience-help desk experience is a plus <br> <br> Shift: <br> <br> M-F 11AM-8PM <br>M-F 3PM-12Midnight (2 positions, please specify which shift you are applying for) <br> <br> Location: <br> <br> Beltway 8 West and 59 South]]>
<![CDATA[IT Support Specialist <br> We are a locally owned sales organization with around 200 + users looking for sharp, experienced IT Support Specialist with a minimum of 3 years experience in IT support to help maintain the servers and computers. Also to provide IT support for staff and contractors with various personality types and skill level - MUST have a “Can Do” and positive attitude at all times and be a team player. <br> Primary Responsibilities: <br> • Responsible for installing, configuring, maintaining and troubleshooting Desktop, Laptops, Blackberries, and various types of PDAs <br> <br> • Perform system administration for the operating system. Create user accounts, manage passwords, install new software, hardware and optimize system configuration. <br> <br> • Establish and implement PC policies, procedures and standards <br> <br> • Train and orient users on use of hardware and software. <br> <br> • identifies opportunities for new or more efficient application of the organization’s technological capabilities <br> <br> • Maintain documentation and inventory of computer hardware <br> <br> • Manage or coordinate vendor relationships and contracts for products, service, and support <br> <br> • Assist IT manager with research and work on various projects <br> <br> Minimum Qualifications: <br> <br> • 3 years experience in IT support <br> • Experience with Windows Server 2003, Exchange 2003, Outlook 2003 & 2007 <br> • Experience with Blackberries and other PDAs <br> • Superior written and verbal communication skills with a demonstrated ability to communicate clearly, concisely and effectively <br> • Broad knowledge of the industry and an ability to keep informed of trends and developments <br> ]]>
<![CDATA[IT SPECIALIST - Windows Admin, Server and Network Admin <br> <br> Our client is a Houston based provider of medical services and products that offers cutting edge products for the healthcare, pharmaceutical, agricultural, hospitality, professional, industrial, government and retail markets. With a nationally recognized team of medical waste disposal experts for the small quantity generator, the company also offers regulatory compliant waste tracking, incineration, and disposal verification services, as well as consulting services. <br> The IT Specialist will ensure that our flow of information runs smoothly, handling the day to day troubleshooting/problem solving for 40+ computer users throughout the company. This person will experience a wide breadth of responsibility and have the opportunity for major career growth in a casual, productive and fun working environment. <br> Job Duties: <br> • First contact of technical support for employees <br> • Windows, Server, Network, and Backup administration <br> • IT procedure documentation - writing and implementing processes <br> • Setup of new workstations <br> • VPN control (site-site & client-based) <br> • Telephone, fax, and copier systems maintenance <br> • Setup of new office workstations/network/phones at remote facilities (small office w/ warehouse) - about 10% travel <br> • SOX documentation and controls <br> • Independent thinker who is proactive and resourceful <br> • Enthusiastic personality and experience working in a small company atmosphere to keep up with fast pace and entrepreneurial company environment <br> <br> Requirements: <br> • 3-5 years experience <br> • Backup administration <br> • Setup of new workstations <br> • VPN control (site-site & client-based) <br> • Windows Server 2003 <br> • Windows XP <br> • Exchange 2003 <br> • SQL 2000 <br> • IIS - Internet / web experience <br> • Crystal Reports <br> • 10% travel <br> <br> Preferences: <br> • SOX documentation and controls <br> • Blackberry support <br> • Citrix <br> • Cisco ASA <br> • Developing and running Crystal Reports and programming in SQL a plus. ]]>
<![CDATA[Are you the person people call when their computers malfunction? Do you fix their problems so fast and easily? Do you consider yourself really competent at fixing computers, synching printers and smart phones etc? And do you like working from home? <br> <br> Then, this position may be for you... <br> <br> support.com. (NASDAQ: SPRT) provides online technology services to consumers and small businesses. support.com provides an award-winning customer experience by using an innovative model that combines a cloud-based technology platform with a fully distributed workforce, support.com is defining a new category of technology-enabled services and growing rapidly each year. <br> <br> support.com is seeking self-motivated individuals to provide expert computer and technology assistance . If you are already helping colleagues and family members to install, troubleshoot, and resolve their technical problems, then consider this opportunity! You will be able to apply the knowledge and experience you have gained in this position. <br> <br> To qualify for this Work From Home opportunity you would need: <br> • Your PC with minimum 3 GHz processor and 1 GB RAM with 1280x1024 minimum resolution. Minimum OS of Windows XP SP2 with latest security patches applied. Recommend 17” flat screen monitor or greater. <br> • Broadband connection (1 MB down / 384 kbps up) <br> • Meet the requirements of the job description below <br> <br> <br> Responsibilities: <br> • Perform analysis on customer’s PC and make product or service recommendations <br> • Supply best in class support to direct consumers on all technology support needs <br> • Use company provided tools to troubleshoot and solve customer technology problems <br> • Maintain high level of customer satisfaction with focus on first call resolution <br> • Identification and removal of Malware and Viruses <br> <br> As part of the process of providing best-in-class customer satisfaction for the technology services you will also be required to do the following: <br> <br> • Answer calls and greet customer or partner sales representative <br> • Review ticket in customer service tracking application <br> • Determine scope of issue <br> • Confirm customer agreement to pricing and conditions of service <br> • Manage credit card processing <br> • Handle requests for refunds per company policies <br> • Follow through on warranty requests or open issues <br> • Encourage completion of customer survey <br> • Close the incident within recommended service times <br> • Properly document all support calls <br> • Adhere to quality standards set by company <br> • Provide feedback on tool, process, and business improvements <br> • Represent company in a professional and ethical manner <br> <br> <br> Skills: <br> • Excellent written and oral communication skills, second language a plus <br> • Can communicate technical concepts clearly to customer’s level of understanding <br> • Excellent customer interaction skills <br> • Very good organizational and multitasking skills <br> • Ability to problem solve and resolve problems creatively <br> • Review SOPs (standard operating procedures) and provide feedback and ideas <br> • Ability to type 30 to 40 words per minute <br> <br> <br> Qualifications: <br> • Minimum of 1 to 2 years of related experience Job roles in customer service dealing with consumers <br> • Hardware / Software technical support <br> • Troubleshooting Windows XP platform to registry level <br> • Home networks (wire and wireless) using multiple network technologies such as switches, routers, printer, etc... <br> • Networking technologies TCP/IP, DNS, Firewalls <br> • Internet connectivity using cable, DSL, satellite, dial-up <br> • Consumer/business peripherals – printers, scanners, fax, MP3 players, digital cameras, cellphones, PDAs <br> • Iternet security in areas of virus and spyware <br> • Courses in technology related fields and customer service. MSDST, A+, HDI Support Center Analyst or other relevant certification a plus. <br> <br> Please apply TODAY! <a href="http://corp.support.com/openings?jvi=o61aVfwW,Job" rel="nofollow"> Click here </a> or visit the careers page on our website at www.support.com Emailed Resumes will NOT be accepted! ]]>
<![CDATA[Job Description <br> User support and customer service on client owned systems and network infrastructure. Troubleshoot issues that are assigned via dispatch department, communicate with end-user(s), and advise on the appropriate action. IS Support provides Service Desk and monitoring services to many clients in the Houston and Dallas areas. This position is designed to respond to and resolve any issues that are found either through the monitoring software of by other means. Depending on experience, this position pays between 40k and 50k. <br> <br> Main Job Tasks and Responsibilities <br> respond to requests for technical assistance in person, via phone, or electronically <br> diagnose and resolve technical hardware and software issues <br> research questions using available information resources <br> advise user on appropriate action <br> follow standard help desk procedures <br> log all help desk interactions in the ConnectWise ticketing software <br> accurately track time and activities in the ConnectWise ticketing software <br> redirect problems to appropriate resources when necessary <br> identify and escalate situations requiring urgent attention <br> track and route problems and requests and document resolutions <br> willingness to take part in is support's partner training to obtain certifications (microsoft, sonicwall, cisco, etc) <br> <br> Education and High Level Experience <br> microsoft, sonicwall, and cisco certifications are a very strong plus <br> 2+ years of pc troubleshooting experience - preferably in a service desk environment <br> working knowledge of windows server operating systems <br> a high level of experience in standard workstation issue troubleshooting <br> knowledge and experience of customer service practices <br> experience with routing and firewalls is a plus <br> <br> Specific Software and Hardware Experience <br> experience with kaseya and connectwise is a plus <br> any experience with microsoft exchange is a plus <br> knowledge of backup systems is essential (backup exec, arcserv, ntbackup, tape drives, disk backup, etc) <br> ability to create, edit, and delete users, folders, and permission sets is essential <br> knowledge of virus removal processes, workstation rebuilding, and software to do so is required <br> Adding, changing, and deleting, printers, network shares, mapped drives, etc is critical <br> <br> Key Competencies <br> oral and written communication skills <br> learning skills <br> customer service orientation <br> problem analysis <br> problem-solving <br> adaptability <br> planning and organizing <br> attention to detail <br> stress tolerance <br> <br> If interested in our help desk position: Please send resume, contact information and salary requirements to: HelpDeskJobs@issupport.com <br> <br> ]]>
<![CDATA[We are a national managed services contractor providing communications and electrical service. We are looking for small contractors to support our commercial customer’s new installation, technology refresh, and rollout work. <br> <br> We have multiple small to medium Category 5e cabling projects. Estimate 16 drops average. <br> <br> This project will run between Mid-March to August 2010. They are all in the Houston and surrounding area. <br> <br> Floor Plans and Project Management will be provided. Average drop is 150'. <br> <br> Average pay per drop is $35.00 per cable for wiring work. Meaning labor only. <br> <br> Additional changes for furniture swaps and desktop moves are in addition to cabling price. <br> <br> Work will be a combination of daytime, after-hours, and weekends. Same rate applies. <br> <br> All pricing assume pathways are accessible for cabling/ <br> <br> We do not expect any site to require more than 8' ladder for cabling. Meaning no man-lifts needed. <br> <br> - You must be a existing contractor with proven experience. <br> - A flexible schedule is a must. <br> - We partner with many small companies with 2 -3 emplyees. <br> - You need to have some desktop skills to disconnect/reconnect equipment as needed during furniture changes <br> - We provide all major jobs materials <br> - You would need your own Truck & Tools <br> - Strong written and verbal skills. Our customers are high profile commercials banks. A high standard of professionalism is required. <br> <br> <br> We build strong relationships with our partners across the country. This is good opportunity to be part of strong team. <br> <br> <br> ]]>
<![CDATA[This is a permanent position with an established company with in the Houston metro area. The job responsibilities include (but are not limited to) Group 93 compliance with established and future directives, keeping records current, installing anti-virus updates, performing trusted uploads and downloads, approval preparation, sanitization of systems, and implementation and administering of networks consisting of several Windows 2000/2003 Servers running Domain Controllers, Database (SQL) Servers. The candidate must be self-motivated, be able to communicate and work well within small teams, and react quickly during emergencies. Some work may be required after hours and on weekends. <br> <br> REQUIREMENTS: <br> • Consult with Office and BAS Manager on strategy for the company. <br> • Implement new systems as the company grows. <br> • Select and manage relationships with hardware and software vendors. <br> • Manage corporate infrastructure, including systems, networks, telecommunications, and backups. <br> • Provide general support to internal onsite and remote end-users. <br> • Coordinate with engineering, technical support, sales, and field services to understand IT requirements. <br> <br> EXPERIENCE: <br> • 6- 8 years of experience in systems administration (includes management/disaster recovery/performance analysis/support) <br> • Effective communication, superior knowledge and outstanding problem solving thought processes. <br> • Ability to multi-task, provide technical leadership for complex system administration activities and work hands down to resolution. <br> • Self-motivated and results driven with exceptional customer services skills. <br> • Willingness to work evenings and weekends to provided escalated support on a needed basis. <br> ]]>
<![CDATA[Seeking a bilingual (spanish / english), technically competent, hands-on person with an extraordinary work ethic to manage all facilities at a 18 acre boutique hotel. In additional to performing repairs and routine maintenance yourself, you will solicit bids, schedule and supervise all contractors providing property maintenance. Knowledge of electrical, HVAC, and plumbing systems is essential. Experience maintaining swimming pools, fountains, physical fitness equipment, AV equipment, and a back up generator is preferred. <br> <br> Experience maintaining an exceptional property is preferred. <br> <br> To apply, please provide a resume outlining work experience and skill set. <br> <br> As the position is out of the area, reasonable relocation costs will be paid.]]>
<![CDATA[Need dependable, reliable person with own transportation to be part of a Team that Disconnects and Reconnects Computers. Postion requires a Background Check, is 1099 Part Time and requires Business Casual dress. All Applicants must submit a Resume or Work History to be considered. Applicants should be familiar with Computer Connections, Printers, Scanners and all other Computing Devices. Project Days are usually Thursday thru Saturday evenings, but do occur on other days. Position is great for Students and Semi-Retired.]]>
<![CDATA[Are you the person people call when their computers malfunction? Do you fix their problems so fast and easily? Do you consider yourself really competent at fixing computers, synching printers and smart phones etc? And do you like working from home? <br> <br> Then, this position may be for you... <br> <br> support.com. (NASDAQ: SPRT) provides online technology services to consumers and small businesses. support.com provides an award-winning customer experience by using an innovative model that combines a cloud-based technology platform with a fully distributed workforce, support.com is defining a new category of technology-enabled services and growing rapidly each year. <br> <br> support.com is seeking self-motivated individuals to provide expert computer and technology assistance . If you are already helping colleagues and family members to install, troubleshoot, and resolve their technical problems, then consider this opportunity! You will be able to apply the knowledge and experience you have gained in this position. <br> <br> To qualify for this Work From Home opportunity you would need: <br> • Your PC with minimum 3 GHz processor and 1 GB RAM with 1280x1024 minimum resolution. Minimum OS of Windows XP SP2 with latest security patches applied. Recommend 17” flat screen monitor or greater. <br> • Broadband connection (1 MB down / 384 kbps up) <br> • Meet the requirements of the job description below <br> <br> <br> Responsibilities: <br> • Perform analysis on customer’s PC and make product or service recommendations <br> • Supply best in class support to direct consumers on all technology support needs <br> • Use company provided tools to troubleshoot and solve customer technology problems <br> • Maintain high level of customer satisfaction with focus on first call resolution <br> • Identification and removal of Malware and Viruses <br> <br> As part of the process of providing best-in-class customer satisfaction for the technology services you will also be required to do the following: <br> <br> • Answer calls and greet customer or partner sales representative <br> • Review ticket in customer service tracking application <br> • Determine scope of issue <br> • Confirm customer agreement to pricing and conditions of service <br> • Manage credit card processing <br> • Handle requests for refunds per company policies <br> • Follow through on warranty requests or open issues <br> • Encourage completion of customer survey <br> • Close the incident within recommended service times <br> • Properly document all support calls <br> • Adhere to quality standards set by company <br> • Provide feedback on tool, process, and business improvements <br> • Represent company in a professional and ethical manner <br> <br> <br> Skills: <br> • Excellent written and oral communication skills, second language a plus <br> • Can communicate technical concepts clearly to customer’s level of understanding <br> • Excellent customer interaction skills <br> • Very good organizational and multitasking skills <br> • Ability to problem solve and resolve problems creatively <br> • Review SOPs (standard operating procedures) and provide feedback and ideas <br> • Ability to type 30 to 40 words per minute <br> <br> <br> Qualifications: <br> • Minimum of 1 to 2 years of related experience Job roles in customer service dealing with consumers <br> • Hardware / Software technical support <br> • Troubleshooting Windows XP platform to registry level <br> • Home networks (wire and wireless) using multiple network technologies such as switches, routers, printer, etc... <br> • Networking technologies TCP/IP, DNS, Firewalls <br> • Internet connectivity using cable, DSL, satellite, dial-up <br> • Consumer/business peripherals – printers, scanners, fax, MP3 players, digital cameras, cellphones, PDAs <br> • Iternet security in areas of virus and spyware <br> • Courses in technology related fields and customer service. MSDST, A+, HDI Support Center Analyst or other relevant certification a plus. <br> <br> Please apply TODAY! <a href="http://corp.support.com/openings?jvi=o61aVfwW,Job" rel="nofollow"> Click here </a> or visit the careers page on our website at www.support.com Emailed Resumes will NOT be accepted! ]]>
<![CDATA[Are you the person people call when their computers malfunction? Do you fix their problems so fast and easily? Do you consider yourself really competent at fixing computers, synching printers and smart phones etc? And do you like working from home? <br> <br> Then, this position may be for you... <br> <br> support.com. (NASDAQ: SPRT) provides online technology services to consumers and small businesses. support.com provides an award-winning customer experience by using an innovative model that combines a cloud-based technology platform with a fully distributed workforce, support.com is defining a new category of technology-enabled services and growing rapidly each year. <br> <br> support.com is seeking self-motivated individuals to provide expert computer and technology assistance . If you are already helping colleagues and family members to install, troubleshoot, and resolve their technical problems, then consider this opportunity! You will be able to apply the knowledge and experience you have gained in this position. <br> <br> To qualify for this Work From Home opportunity you would need: <br> • Your PC with minimum 3 GHz processor and 1 GB RAM with 1280x1024 minimum resolution. Minimum OS of Windows XP SP2 with latest security patches applied. Recommend 17” flat screen monitor or greater. <br> • Broadband connection (1 MB down / 384 kbps up) <br> • Meet the requirements of the job description below <br> <br> <br> Responsibilities: <br> • Perform analysis on customer’s PC and make product or service recommendations <br> • Supply best in class support to direct consumers on all technology support needs <br> • Use company provided tools to troubleshoot and solve customer technology problems <br> • Maintain high level of customer satisfaction with focus on first call resolution <br> • Identification and removal of Malware and Viruses <br> <br> As part of the process of providing best-in-class customer satisfaction for the technology services you will also be required to do the following: <br> <br> • Answer calls and greet customer or partner sales representative <br> • Review ticket in customer service tracking application <br> • Determine scope of issue <br> • Confirm customer agreement to pricing and conditions of service <br> • Manage credit card processing <br> • Handle requests for refunds per company policies <br> • Follow through on warranty requests or open issues <br> • Encourage completion of customer survey <br> • Close the incident within recommended service times <br> • Properly document all support calls <br> • Adhere to quality standards set by company <br> • Provide feedback on tool, process, and business improvements <br> • Represent company in a professional and ethical manner <br> <br> <br> Skills: <br> • Excellent written and oral communication skills, second language a plus <br> • Can communicate technical concepts clearly to customer’s level of understanding <br> • Excellent customer interaction skills <br> • Very good organizational and multitasking skills <br> • Ability to problem solve and resolve problems creatively <br> • Review SOPs (standard operating procedures) and provide feedback and ideas <br> • Ability to type 30 to 40 words per minute <br> <br> <br> Qualifications: <br> • Minimum of 1 to 2 years of related experience Job roles in customer service dealing with consumers <br> • Hardware / Software technical support <br> • Troubleshooting Windows XP platform to registry level <br> • Home networks (wire and wireless) using multiple network technologies such as switches, routers, printer, etc... <br> • Networking technologies TCP/IP, DNS, Firewalls <br> • Internet connectivity using cable, DSL, satellite, dial-up <br> • Consumer/business peripherals – printers, scanners, fax, MP3 players, digital cameras, cellphones, PDAs <br> • Iternet security in areas of virus and spyware <br> • Courses in technology related fields and customer service. MSDST, A+, HDI Support Center Analyst or other relevant certification a plus. <br> <br> Please apply TODAY! <a href="http://corp.support.com/openings?jvi=o61aVfwW,Job" rel="nofollow"> Click here </a> or visit the careers page on our website at www.support.com Emailed Resumes will NOT be accepted! ]]>
<![CDATA[Looking for experienced computer technicians to join our team of nationwide independent contractors. Currently we're looking for Houston technicians to join our team. <br> <br> In this economic times, every little bit of extra income can help. We're looking for experienced technicians who are self starters and wouldn't mind making an extra few hundred dollars a month doing work on the side for our company. We're currently looking for 2 part-time technicians in the Houston metro area. One with availability during the day, and one with availability after 4pm and on weekends. Technicians will be assigned tickets in Houston and will do onsite computer repairs, virus removals, hardware replacements and other typical computer services. <br> <br> We are looking for technicians who are currently employed and only want part-time work. Due to the nature of this business, we'd prefer to have employed technicians who aren't counting on our tickets to pay next months rent. Our happiest technicians have jobs they like, but just like the extra income that working with us provides. <br> <br> Our ideal candidate would have at least 3-5 years of experience. Live in a central location to most areas of Houston(our coverage range is 40 miles from your location). Have some flexibility during the week and on Saturdays. We typically do a fair mix of desktop versus laptop repairs, and commercial versus residential repairs. <br> <br> The pay is $20 an hour per billable hour, payable in quarter hour increments with a minimum of one hour billable for every appointment. In addition you'll receive a $10 destination fee for each appointment as well. Due to the nature of this business, some weeks will be very slow(i.e. around the holidays, and others could produce up to 10 calls in a week). Our best techs are people persons who provide a well rounded computer repair experience, and they average over 2 hours per call. <br> <br> We take pride in not just providing good technical work, but also outstanding customer service. We keep in constant contact with our customers, and monitor every service call to make sure that the customer is satisfied throughout the process. <br> <br> To be considered for the position you must have access to the following: <br> - Computer Tool Kit <br> - Internet Access <br> - Reliable Transportation, Car Insurance <br> - Cell Phone <br> - GPS (Highly recommended) <br> - Laptop (Highly recommended) <br> <br> If you're interested, send an email plus your resume in response to this job posting. <br> <br> We look forward to having you as a part of the team. ]]>
<![CDATA[A leading Audio –Video- Visual systems-house from Houston has an immediate part time opening for three experience Audio Visual Technicians- System Installers. We prefer experience in Audio, Video, Control Systems integrators and cable installers. <br> <br> The projects are in Houston and we do have some out of town. The skill will consist of installing audio, video, data cables and mounting equipment in ceiling, walls and floors. <br> • You must understand the installation process and the safety elements of installing these various systems. <br> • You must be able to read video, audio, control, layout drawings and understand the system integration requirements. <br> • You be able to installation and terminate cables in the highest integration quality, terminate Cat5 RJ45, Audio XLR, Video BNC/VGA 15 HD. <br> • You must have you own hand tools and your own transportation. <br> <br> In addition, you must demonstrate a skillful art of eloquent integration, client communications and client expectations, team building skills. You must present yourself in the highest professional manner and appearance. <br> <br> A plus will include audio calibrations, video calibration and AMX control systems programming and/or certification in various recognized institutions is preferred. <br> <br> Please fax your resume with your hourly salary requested and references to our main office, 713-680-2084 <br> <br> ]]>
<![CDATA[We are a quite prospering start up IT company handling Server Provisioning, Search Engine Optimization, amongst many other things. Our pay is dependent upon prior experience, but we are quite generous. We value our employees which we feel is something that is lost for the IT industry. No matter whether it's sales, or technical prowess, we understand what makes us money should be shared with our employees, as we want you to grow with our company. Our positions are available right this moment and we're looking to have people starting to work ASAP. We are a locally based company, Woodlands, TX to be exact. Office attendance is not required on a every day basis, but check in's, video conferencing, and occasional office attendance is most definitely a must. Please attach a current resume to your listing and we will be in contact very shortly. <br> <br> 832-380-5944]]>
<![CDATA[Are you the person people call when their computers malfunction? Do you fix their problems so fast and easily? Do you consider yourself really competent at fixing computers, synching printers and smart phones etc? And do you like working from home? <br> <br> Then, this position may be for you... <br> <br> support.com. (NASDAQ: SPRT) provides online technology services to consumers and small businesses. support.com provides an award-winning customer experience by using an innovative model that combines a cloud-based technology platform with a fully distributed workforce, support.com is defining a new category of technology-enabled services and growing rapidly each year. <br> <br> support.com is seeking self-motivated individuals to provide expert computer and technology assistance . If you are already helping colleagues and family members to install, troubleshoot, and resolve their technical problems, then consider this opportunity! You will be able to apply the knowledge and experience you have gained in this position. <br> <br> To qualify for this Work From Home opportunity you would need: <br> • Your PC with minimum 3 GHz processor and 1 GB RAM with 1280x1024 minimum resolution. Minimum OS of Windows XP SP2 with latest security patches applied. Recommend 17” flat screen monitor or greater. <br> • Broadband connection (1 MB down / 384 kbps up) <br> • Meet the requirements of the job description below <br> <br> <br> Responsibilities: <br> • Perform analysis on customer’s PC and make product or service recommendations <br> • Supply best in class support to direct consumers on all technology support needs <br> • Use company provided tools to troubleshoot and solve customer technology problems <br> • Maintain high level of customer satisfaction with focus on first call resolution <br> • Identification and removal of Malware and Viruses <br> <br> As part of the process of providing best-in-class customer satisfaction for the technology services you will also be required to do the following: <br> <br> • Answer calls and greet customer or partner sales representative <br> • Review ticket in customer service tracking application <br> • Determine scope of issue <br> • Confirm customer agreement to pricing and conditions of service <br> • Manage credit card processing <br> • Handle requests for refunds per company policies <br> • Follow through on warranty requests or open issues <br> • Encourage completion of customer survey <br> • Close the incident within recommended service times <br> • Properly document all support calls <br> • Adhere to quality standards set by company <br> • Provide feedback on tool, process, and business improvements <br> • Represent company in a professional and ethical manner <br> <br> <br> Skills: <br> • Excellent written and oral communication skills, second language a plus <br> • Can communicate technical concepts clearly to customer’s level of understanding <br> • Excellent customer interaction skills <br> • Very good organizational and multitasking skills <br> • Ability to problem solve and resolve problems creatively <br> • Review SOPs (standard operating procedures) and provide feedback and ideas <br> • Ability to type 30 to 40 words per minute <br> <br> <br> Qualifications: <br> • Minimum of 1 to 2 years of related experience Job roles in customer service dealing with consumers <br> • Hardware / Software technical support <br> • Troubleshooting Windows XP platform to registry level <br> • Home networks (wire and wireless) using multiple network technologies such as switches, routers, printer, etc... <br> • Networking technologies TCP/IP, DNS, Firewalls <br> • Internet connectivity using cable, DSL, satellite, dial-up <br> • Consumer/business peripherals – printers, scanners, fax, MP3 players, digital cameras, cellphones, PDAs <br> • Iternet security in areas of virus and spyware <br> • Courses in technology related fields and customer service. MSDST, A+, HDI Support Center Analyst or other relevant certification a plus. <br> <br> Please apply TODAY! <a href="http://corp.support.com/openings?jvi=o61aVfwW,Job" rel="nofollow"> Click here </a> or visit the careers page on our website at www.support.com Emailed Resumes will NOT be accepted! ]]>
<![CDATA[FLEXIBLE PART-TIME NETWORK TECHNICIAN <br> <br> Description <br> <br> <br> We are the premier IT services franchise in the US. Our goal is to be the preferred IT business partner of small to medium sized businesses by providing a range of services and solutions – from installation, system maintenance and support to disaster recovery and training. <br> <br> We are currently seeking knowledgeable Network Technicians to help us support and develop clients. Most of our clients are in the Northwest Harris County area and South Montgomery Clients. <br> <br> Responsibilities will be to assess, support, design, install, troubleshoot and maintain client Microsoft based environments. <br> <br> Experience <br> • A self-starter with proven computer and networking capabilities <br> • 3-5 years assessing, designing and maintaining client networks <br> • Strong knowledge of WAN, LAN, TCP/IP, Firewalls, Routers, Switches and troubleshooting these devices <br> • Strong knowledge of PC/server hardware and software <br> • Strong knowledge of Microsoft Exchange, SQL and Sharepoint <br> • Experience using Microsoft Office <br> Required Skills <br> • Excellent people skills <br> • Good verbal and written communication skills <br> • Excellent trouble-shooting skills <br> • Ability to project a positive service attitude <br> • Ability to develop rapport and present and promote products and services to potential clients/partners <br> • Ability to assess technology needs/requirements and develop a solution to meet them <br> Certifications <br> <br> Industry certifications a plus, but not a requirement for this position. <br> <br> Network Technicians are required to read and understand all company marketing and promotional materials as they relate to the sales of the company's services and products. <br> <br> THIS IS A PART-TIME POSITION. <br> ]]>
<![CDATA[Hostgator is looking for energetic people who want a career in customer service/technical support and who want to be the best in the webhosting industry. We currently have openings on day, night and graveyard shifts in our Houston, Texas location. We are hiring for both part-time and full-time positions. To find out more about our company visit out website <a href="http://www.hostgator.com/" rel="nofollow">http://www.hostgator.com/</a> <br> <br> <br> <br> We are looking for candidates to fill the following positions. Please go to the following link to complete an application. This must be completed to be considered for an interview. <a href="http://www.hostgator.com/jobs/application.php" rel="nofollow">http://www.hostgator.com/jobs/application.php</a> <br> <br> <br> <br> Technical Support Representative: <br> <br> <br> <br> Job Description: <br> <br> 1.Front line support for Chats and Telephone calls <br> <br> 2.Troubleshoot any issues customer is having with his webhosting plan <br> <br> 3.Provides technical support for Level I escalation issues via helpdesk <br> <br> 4.Performs miscellaneous job-related duties as assigned <br> <br> <br> <br> Required Skills: <br> <br> <br> <br> •Excellent written and verbal skills in the English language to communicate effectively to clients <br> <br> •Ability to work with a team and follow instruction from supervisors <br> <br> •Outstanding customer service skills <br> <br> •Must be dependable to be at work during assigned shifts <br> <br> •Knowledge of FTP, DNS, cPanel and WHM preferred <br> <br> •Ability to multitask and meet specific goals set by supervisors <br> <br> •Experience with documenting procedures <br> <br> •Able to troubleshoot basic webhosting procedures <br> <br> <br> <br> This is an entry level position that pays between $10-$12 per hour. <br> <br> <br> <br> Linux System Administrator I-III: <br> <br> <br> <br> Job Description: <br> <br> <br> <br> 1.Providing technical support for Level I-III issues via helpdesk and telephone. <br> <br> 2.Monitoring servers for stability and taking proactive measures to correct issues. <br> <br> 3.Assisting fellow Administrators and Support Representatives with technical support issues <br> <br> 4.Assisting clients in transferring accounts to our servers. <br> <br> 5.Installing, Configuring, and Maintaining services such as Apache, Mysql, and Exim <br> <br> <br> <br> Required Skills: <br> <br> <br> <br> •Excellent written and verbal skills in the English language to communicate effectively to clients <br> <br> •Ability to work with a team and follow instruction from supervisors <br> <br> •Outstanding customer service skills <br> <br> •Must be dependable to be at work during assigned shifts <br> <br> •Advanced knowledge of cPanel/WHM control panel <br> <br> •Advanced knowledge of the linux operating system <br> <br> •Knowledge of bash and perl shell scripting <br> <br> •Flexible Schedule <br> <br> •Understanding of PHP and HTML <br> <br> •Understanding of ASP and JSP helpful <br> <br> •Ability to multitask and meet specific goals set by supervisors <br> <br> •Experience with documenting procedures <br> <br> •Advanced knowledge of Apache <br> <br> •Advanced knowledge of Exim <br> <br> <br> <br> There are many benefits that come with working at Hostgator.com. Go to the following link to read about them <a href="http://www.hostgator.com/benefits.shtml" rel="nofollow">http://www.hostgator.com/benefits.shtml</a> <br> <br> <br> <br> We are currently only hiring for positions at our Houston Office location. If you are not located within that area relocation would be necessary for the position. <br> <br> ]]>
<![CDATA[Medical software position with some software training and support both online and onsite. We are looking for individuals with the flexibility to travel and must be prepared to work flexible hours. Non-smoking professional, with good communication and telephone skills. Willing to support and train on medical software for both billing and EMR. Must have an enthusiasm to learn. This position requires good people skills, and a positive attitude. ]]>
<![CDATA[An automated self-service kiosk company needs local technician for service and support. Technician needs to be people oriented, have previous mechanical / assembly skills, computer knowledge is a definite plus but not a requirement. We need someone who knows how to use basic tools, be able to open kiosk sides, be able to follow directions (live over the phone or written) and just be our solid remote "resource" for when we need to service our machines. We need someone that has a definite previous experience with mechanical stuff, assembly .. not afraid to work with a screwdriver / tools - be able to work with his/her hands to get the job done. <br> <br> This job is strictly part time and on a contracting basis. We will contact you when there is a need for service. The response time should be anywhere from 24-48 hrs or better. We will provide online and if possible onsite training. <br> <br> The sites are all over Houston area. <br> <br> We have structured this a number of times across the country and are open to various compensation options to make this work for you.]]>
<![CDATA[Are you the person people call when their computers malfunction? Do you fix their problems so fast and easily? Do you consider yourself really competent at fixing computers, synching printers and smart phones etc? And do you like working from home? <br> <br> Then, this position may be for you... <br> <br> support.com. (NASDAQ: SPRT) provides online technology services to consumers and small businesses. support.com provides an award-winning customer experience by using an innovative model that combines a cloud-based technology platform with a fully distributed workforce, support.com is defining a new category of technology-enabled services and growing rapidly each year. <br> <br> support.com is seeking self-motivated individuals to provide expert computer and technology assistance . If you are already helping colleagues and family members to install, troubleshoot, and resolve their technical problems, then consider this opportunity! You will be able to apply the knowledge and experience you have gained in this position. <br> <br> To qualify for this Work From Home opportunity you would need: <br> • Your PC with minimum 3 GHz processor and 1 GB RAM with 1280x1024 minimum resolution. Minimum OS of Windows XP SP2 with latest security patches applied. Recommend 17” flat screen monitor or greater. <br> • Broadband connection (1 MB down / 384 kbps up) <br> • Meet the requirements of the job description below <br> <br> <br> Responsibilities: <br> • Perform analysis on customer’s PC and make product or service recommendations <br> • Supply best in class support to direct consumers on all technology support needs <br> • Use company provided tools to troubleshoot and solve customer technology problems <br> • Maintain high level of customer satisfaction with focus on first call resolution <br> • Identification and removal of Malware and Viruses <br> <br> As part of the process of providing best-in-class customer satisfaction for the technology services you will also be required to do the following: <br> <br> • Answer calls and greet customer or partner sales representative <br> • Review ticket in customer service tracking application <br> • Determine scope of issue <br> • Confirm customer agreement to pricing and conditions of service <br> • Manage credit card processing <br> • Handle requests for refunds per company policies <br> • Follow through on warranty requests or open issues <br> • Encourage completion of customer survey <br> • Close the incident within recommended service times <br> • Properly document all support calls <br> • Adhere to quality standards set by company <br> • Provide feedback on tool, process, and business improvements <br> • Represent company in a professional and ethical manner <br> <br> <br> Skills: <br> • Excellent written and oral communication skills, second language a plus <br> • Can communicate technical concepts clearly to customer’s level of understanding <br> • Excellent customer interaction skills <br> • Very good organizational and multitasking skills <br> • Ability to problem solve and resolve problems creatively <br> • Review SOPs (standard operating procedures) and provide feedback and ideas <br> • Ability to type 30 to 40 words per minute <br> <br> <br> Qualifications: <br> • Minimum of 1 to 2 years of related experience Job roles in customer service dealing with consumers <br> • Hardware / Software technical support <br> • Troubleshooting Windows XP platform to registry level <br> • Home networks (wire and wireless) using multiple network technologies such as switches, routers, printer, etc... <br> • Networking technologies TCP/IP, DNS, Firewalls <br> • Internet connectivity using cable, DSL, satellite, dial-up <br> • Consumer/business peripherals – printers, scanners, fax, MP3 players, digital cameras, cellphones, PDAs <br> • Iternet security in areas of virus and spyware <br> • Courses in technology related fields and customer service. MSDST, A+, HDI Support Center Analyst or other relevant certification a plus. <br> <br> Please apply TODAY! <a href="http://corp.support.com/openings?jvi=o61aVfwW,Job" rel="nofollow"> Click here </a> or visit the careers page on our website at www.support.com Emailed Resumes will NOT be accepted! ]]>
<![CDATA[Looking for service tech / dispatcher / parts person in The copier / printer industry office and field help <br> ]]>
<![CDATA[Requirements <br> College Graduate Information/Computer Science <br> Skilled in utilizing Microsoft Office 2003/XP <br> Knowledge of TCP/IP Networking <br> Working Knowledge of Windows 2000/2003/2008, XP and DOS <br> Domain/User Setup, Backup <br> <br> Additional plus <br> SQL server knowledge and building simple query for report purpose <br> <br> Benefit to be Fluent in Mandarin <br> ]]>
<![CDATA[Are you the person people call when their computers malfunction? Do you fix their problems so fast and easily? Do you consider yourself really competent at fixing computers, synching printers and smart phones etc? And do you like working from home? <br> <br> Then, this position may be for you... <br> <br> support.com. (NASDAQ: SPRT) provides online technology services to consumers and small businesses. support.com provides an award-winning customer experience by using an innovative model that combines a cloud-based technology platform with a fully distributed workforce, support.com is defining a new category of technology-enabled services and growing rapidly each year. <br> <br> support.com is seeking self-motivated individuals to provide expert computer and technology assistance . If you are already helping colleagues and family members to install, troubleshoot, and resolve their technical problems, then consider this opportunity! You will be able to apply the knowledge and experience you have gained in this position. <br> <br> To qualify for this Work From Home opportunity you would need: <br> • Your PC with minimum 3 GHz processor and 1 GB RAM with 1280x1024 minimum resolution. Minimum OS of Windows XP SP2 with latest security patches applied. Recommend 17” flat screen monitor or greater. <br> • Broadband connection (1 MB down / 384 kbps up) <br> • Meet the requirements of the job description below <br> <br> <br> Responsibilities: <br> • Perform analysis on customer’s PC and make product or service recommendations <br> • Supply best in class support to direct consumers on all technology support needs <br> • Use company provided tools to troubleshoot and solve customer technology problems <br> • Maintain high level of customer satisfaction with focus on first call resolution <br> • Identification and removal of Malware and Viruses <br> <br> As part of the process of providing best-in-class customer satisfaction for the technology services you will also be required to do the following: <br> <br> • Answer calls and greet customer or partner sales representative <br> • Review ticket in customer service tracking application <br> • Determine scope of issue <br> • Confirm customer agreement to pricing and conditions of service <br> • Manage credit card processing <br> • Handle requests for refunds per company policies <br> • Follow through on warranty requests or open issues <br> • Encourage completion of customer survey <br> • Close the incident within recommended service times <br> • Properly document all support calls <br> • Adhere to quality standards set by company <br> • Provide feedback on tool, process, and business improvements <br> • Represent company in a professional and ethical manner <br> <br> <br> Skills: <br> • Excellent written and oral communication skills, second language a plus <br> • Can communicate technical concepts clearly to customer’s level of understanding <br> • Excellent customer interaction skills <br> • Very good organizational and multitasking skills <br> • Ability to problem solve and resolve problems creatively <br> • Review SOPs (standard operating procedures) and provide feedback and ideas <br> • Ability to type 30 to 40 words per minute <br> <br> <br> Qualifications: <br> • Minimum of 1 to 2 years of related experience Job roles in customer service dealing with consumers <br> • Hardware / Software technical support <br> • Troubleshooting Windows XP platform to registry level <br> • Home networks (wire and wireless) using multiple network technologies such as switches, routers, printer, etc... <br> • Networking technologies TCP/IP, DNS, Firewalls <br> • Internet connectivity using cable, DSL, satellite, dial-up <br> • Consumer/business peripherals – printers, scanners, fax, MP3 players, digital cameras, cellphones, PDAs <br> • Iternet security in areas of virus and spyware <br> • Courses in technology related fields and customer service. MSDST, A+, HDI Support Center Analyst or other relevant certification a plus. <br> <br> Please apply TODAY! <a href="http://corp.support.com/openings?jvi=o61aVfwW,Job" rel="nofollow"> Click here </a> or visit the careers page on our website at www.support.com Emailed Resumes will NOT be accepted! ]]>
<![CDATA[Are you the person people call when their computers malfunction? Do you fix their problems so fast and easily? Do you consider yourself really competent at fixing computers, synching printers and smart phones etc? And do you like working from home? <br> <br> Then, this position may be for you... <br> <br> support.com. (NASDAQ: SPRT) provides online technology services to consumers and small businesses. support.com provides an award-winning customer experience by using an innovative model that combines a cloud-based technology platform with a fully distributed workforce, support.com is defining a new category of technology-enabled services and growing rapidly each year. <br> <br> support.com is seeking self-motivated individuals to provide expert computer and technology assistance . If you are already helping colleagues and family members to install, troubleshoot, and resolve their technical problems, then consider this opportunity! You will be able to apply the knowledge and experience you have gained in this position. <br> <br> To qualify for this Work From Home opportunity you would need: <br> • Your PC with minimum 3 GHz processor and 1 GB RAM with 1280x1024 minimum resolution. Minimum OS of Windows XP SP2 with latest security patches applied. Recommend 17” flat screen monitor or greater. <br> • Broadband connection (1 MB down / 384 kbps up) <br> • Meet the requirements of the job description below <br> <br> <br> Responsibilities: <br> • Perform analysis on customer’s PC and make product or service recommendations <br> • Supply best in class support to direct consumers on all technology support needs <br> • Use company provided tools to troubleshoot and solve customer technology problems <br> • Maintain high level of customer satisfaction with focus on first call resolution <br> • Identification and removal of Malware and Viruses <br> <br> As part of the process of providing best-in-class customer satisfaction for the technology services you will also be required to do the following: <br> <br> • Answer calls and greet customer or partner sales representative <br> • Review ticket in customer service tracking application <br> • Determine scope of issue <br> • Confirm customer agreement to pricing and conditions of service <br> • Manage credit card processing <br> • Handle requests for refunds per company policies <br> • Follow through on warranty requests or open issues <br> • Encourage completion of customer survey <br> • Close the incident within recommended service times <br> • Properly document all support calls <br> • Adhere to quality standards set by company <br> • Provide feedback on tool, process, and business improvements <br> • Represent company in a professional and ethical manner <br> <br> <br> Skills: <br> • Excellent written and oral communication skills, second language a plus <br> • Can communicate technical concepts clearly to customer’s level of understanding <br> • Excellent customer interaction skills <br> • Very good organizational and multitasking skills <br> • Ability to problem solve and resolve problems creatively <br> • Review SOPs (standard operating procedures) and provide feedback and ideas <br> • Ability to type 30 to 40 words per minute <br> <br> <br> Qualifications: <br> • Minimum of 1 to 2 years of related experience Job roles in customer service dealing with consumers <br> • Hardware / Software technical support <br> • Troubleshooting Windows XP platform to registry level <br> • Home networks (wire and wireless) using multiple network technologies such as switches, routers, printer, etc... <br> • Networking technologies TCP/IP, DNS, Firewalls <br> • Internet connectivity using cable, DSL, satellite, dial-up <br> • Consumer/business peripherals – printers, scanners, fax, MP3 players, digital cameras, cellphones, PDAs <br> • Iternet security in areas of virus and spyware <br> • Courses in technology related fields and customer service. MSDST, A+, HDI Support Center Analyst or other relevant certification a plus. <br> <br> Please apply TODAY! <a href="http://corp.support.com/openings?jvi=o61aVfwW,Job" rel="nofollow"> Click here </a> or visit the careers page on our website at www.support.com Emailed Resumes will NOT be accepted! ]]>
<![CDATA[Are you the person people call when their computers malfunction? Do you fix their problems so fast and easily? Do you consider yourself really competent at fixing computers, synching printers and smart phones etc? And do you like working from home? <br> <br> Then, this position may be for you... <br> <br> support.com. (NASDAQ: SPRT) provides online technology services to consumers and small businesses. support.com provides an award-winning customer experience by using an innovative model that combines a cloud-based technology platform with a fully distributed workforce, support.com is defining a new category of technology-enabled services and growing rapidly each year. <br> <br> support.com is seeking self-motivated individuals to provide expert computer and technology assistance . If you are already helping colleagues and family members to install, troubleshoot, and resolve their technical problems, then consider this opportunity! You will be able to apply the knowledge and experience you have gained in this position. <br> <br> To qualify for this Work From Home opportunity you would need: <br> • Your PC with minimum 3 GHz processor and 1 GB RAM with 1280x1024 minimum resolution. Minimum OS of Windows XP SP2 with latest security patches applied. Recommend 17” flat screen monitor or greater. <br> • Broadband connection (1 MB down / 384 kbps up) <br> • Meet the requirements of the job description below <br> <br> <br> Responsibilities: <br> • Perform analysis on customer’s PC and make product or service recommendations <br> • Supply best in class support to direct consumers on all technology support needs <br> • Use company provided tools to troubleshoot and solve customer technology problems <br> • Maintain high level of customer satisfaction with focus on first call resolution <br> • Identification and removal of Malware and Viruses <br> <br> As part of the process of providing best-in-class customer satisfaction for the technology services you will also be required to do the following: <br> <br> • Answer calls and greet customer or partner sales representative <br> • Review ticket in customer service tracking application <br> • Determine scope of issue <br> • Confirm customer agreement to pricing and conditions of service <br> • Manage credit card processing <br> • Handle requests for refunds per company policies <br> • Follow through on warranty requests or open issues <br> • Encourage completion of customer survey <br> • Close the incident within recommended service times <br> • Properly document all support calls <br> • Adhere to quality standards set by company <br> • Provide feedback on tool, process, and business improvements <br> • Represent company in a professional and ethical manner <br> <br> <br> Skills: <br> • Excellent written and oral communication skills, second language a plus <br> • Can communicate technical concepts clearly to customer’s level of understanding <br> • Excellent customer interaction skills <br> • Very good organizational and multitasking skills <br> • Ability to problem solve and resolve problems creatively <br> • Review SOPs (standard operating procedures) and provide feedback and ideas <br> • Ability to type 30 to 40 words per minute <br> <br> <br> Qualifications: <br> • Minimum of 1 to 2 years of related experience Job roles in customer service dealing with consumers <br> • Hardware / Software technical support <br> • Troubleshooting Windows XP platform to registry level <br> • Home networks (wire and wireless) using multiple network technologies such as switches, routers, printer, etc... <br> • Networking technologies TCP/IP, DNS, Firewalls <br> • Internet connectivity using cable, DSL, satellite, dial-up <br> • Consumer/business peripherals – printers, scanners, fax, MP3 players, digital cameras, cellphones, PDAs <br> • Iternet security in areas of virus and spyware <br> • Courses in technology related fields and customer service. MSDST, A+, HDI Support Center Analyst or other relevant certification a plus. <br> <br> Please apply TODAY! <a href="http://corp.support.com/openings?jvi=o61aVfwW,Job" rel="nofollow"> Click here </a> or visit the careers page on our website at www.support.com Emailed Resumes will NOT be accepted! ]]>
<![CDATA[The Experts are seeking Desktop Support Engineers to support a large hardware refresh and data migration project to last throughout 2010. Candidate must possess 2-3 years of Desktop Support experience and have excellent customer service skills as this position is highly interactive with the client’s users in Secure Government Facilities. <br> <br> Specifications: <br> Candidates must be a U.S Citizen with an active Secret Clearance. Excellent communication skills are a must. The successful candidates must have the ability to read and understand IT related technical instructions and documentation and have the ability to be a self starter and work as part of a team or perform alone. Must be able to pass background check as well as drug test. Dress is business casual. Requires 100% travel during most phases of this project. <br> <br> Locations where we are hiring: Must be near major airport <br> Utah <br> Colorado <br> Kansas <br> Missouri <br> Arizona <br> New Mexico <br> Texas <br> Louisiana <br> Mississippi <br> Alabama <br> <br> Qualifications: <br> PC Hardware Experience <br> Exchange Email setup <br> Data Migration Software <br> A+ certification preferred <br> Able to lift 50 lbs. <br> Able to travel up to 100% <br> Possess Active DoD Secret Clearance or above <br> <br> Please submit resume to: dfwresumes@expertsit.com <br> <br> The Experts is a VOSB (Veteran Owned Small Business) listed on INC 500 as one of nation's fastest growing private companies. We provide expertise with Information Technology & Engineering Professional Services. <br> The Experts was incorporated in 1998 and is comprised of 3 Divisions - Government Solutions Division (GSD), Commercial Services Division (CSD) and the Outsourced Solutions Division (OSD). In addition, <br> The Experts has the ability to rapidly deploy qualified technical professionals throughout the country as needed, on a consulting, contract-to-hire or direct placement basis. <br> <br> The Experts, Inc. is an Equal Opportunity Employer. <br> Our applicants are subject to a government security investigation and must meet eligibility requirements for access to classified information. <br> ]]>
<![CDATA[POSITION: In Home Computer Repair Technician <br> <br> PAY RATE: $ 35.00 per hour onsite <br> <br> I have a part time opening for an onsite field service computer repair technician to work throughout South Houston, Pasadena, Friendswood, League City, Dickinson, La Marque, Hitchcock, Galveston and the surrounding area representing my repair service to our end users. <br> <br> This position is good for a current field service computer tech wanting to add to their work load, maybe a retired tech or someone looking to supplement their current income. Computer repair experience is required (we do not train techs). Apple & Linux support a plus! <br> <br> I operate an onsite repair service where our goal is “customer satisfaction” on every job we do! <br> <br> This position pays a flat rate of $ 35.00 per hour – no expenses are paid, flat rate only. I contract, not hire field service computer technicians.(1099 contractors). The field service technician’s time begins when they arrive onsite. We always manage our time and strive to be cost effective solution to our customers! <br> <br> We service both residential and commercial customers in their basic computer and networking needs. Most of our work is basic and does not require any Microsoft certifications – just experience with normal computer maintenance and operation. <br> <br> Again, this position is Part Time, <br> <br> If you feel you fit the job and are interested in being considered, send me an email and tell me a little about yourself, your work history and experience. Resume is not required - we are informal. <br> <br> If you look like a good candidate for the position, I will contact you by reply and setup a phone interview. <br> <br> NOTICE - this position requires applicant to submit information necessary to conduct a criminal history background check prior to beginning work. <br> ]]>
<![CDATA[Boxer Property Management Corporation was founded in 1992, to manage, lease, renovate, and administer closely held commercial properties from acquisition through disposition. Since 1992, the company consistently excels in revitalizing properties by transforming them into well performing, stable assets. By focusing on opportunity investments and catering to under-serviced markets and tenant types, Boxer has achieved continued growth in a variety of locations and asset types. <br> <br> Job Description: <br> <br> Collect, maintain and distribute all documents necessary to the Company’s business processes that insure conformance to record retention requirements. Organize, develop and maintain a comprehensive digital filing system, naming protocol and computer database for all documents to be retained in the document management system. Manage the operation of the document management system to ensure that all users have the latest revision of appropriate documentation in a timely manner. Maintain and manage paper records, and monitor record retention requirements for same. <br> <br> Specific Responsibilities: <br> <br> • Collect and maintain files of the latest revision level documentation necessary to define product configuration and control business processes. <br> • Timely distribution of latest revision level documentation to all appropriate users and ensure that obsolete documentation is removed from distribution. <br> • Maintain a computer database of all filed documentation that ensures fast retrieval of documents. <br> • Create and monitor file naming standards <br> • Manage location of physical documents <br> • Manage location of electronic documents within Microsoft file server <br> • Administer document management (DM) system and Public Folders files <br> • Create and administer company data map <br> • Respond to electronic discovery requests <br> • Organize existing electronic and physical files <br> • Remove duplicates across organization <br> • Manage duties as defined in division document control policies and procedures. <br> • Oversee and manage scanning and posting of documents. <br> • Oversee and coordinate the receipt, scan and profile of executed leases obtained from multiple departments. <br> • Oversee and coordinate the filing and organization of paper documentation in corporate office and offsite storage. <br> • Regular and punctual attendance is required. <br> <br> Education & Experience: BS or MS in Library/Information Science from an ALA-accredited program. The successful candidate will possess a minimum 5 years* experience as a Librarian or Information Architect for large organizations. Experience with archives and records management methodologies is also required. Familiarity with database modeling/design/applications is essential. <br> <br> ]]>
<![CDATA[Are you the person people call when their computers malfunction? Do you fix their problems so fast and easily? Do you consider yourself really competent at fixing computers, synching printers and smart phones etc? And do you like working from home? <br> <br> Then, this position may be for you... <br> <br> support.com. (NASDAQ: SPRT) provides online technology services to consumers and small businesses. support.com provides an award-winning customer experience by using an innovative model that combines a cloud-based technology platform with a fully distributed workforce, support.com is defining a new category of technology-enabled services and growing rapidly each year. <br> <br> support.com is seeking self-motivated individuals to provide expert computer and technology assistance . If you are already helping colleagues and family members to install, troubleshoot, and resolve their technical problems, then consider this opportunity! You will be able to apply the knowledge and experience you have gained in this position. <br> <br> To qualify for this Work From Home opportunity you would need: <br> • Your PC with minimum 3 GHz processor and 1 GB RAM with 1280x1024 minimum resolution. Minimum OS of Windows XP SP2 with latest security patches applied. Recommend 17” flat screen monitor or greater. <br> • Broadband connection (1 MB down / 384 kbps up) <br> • Meet the requirements of the job description below <br> <br> <br> Responsibilities: <br> • Perform analysis on customer’s PC and make product or service recommendations <br> • Supply best in class support to direct consumers on all technology support needs <br> • Use company provided tools to troubleshoot and solve customer technology problems <br> • Maintain high level of customer satisfaction with focus on first call resolution <br> • Identification and removal of Malware and Viruses <br> <br> As part of the process of providing best-in-class customer satisfaction for the technology services you will also be required to do the following: <br> <br> • Answer calls and greet customer or partner sales representative <br> • Review ticket in customer service tracking application <br> • Determine scope of issue <br> • Confirm customer agreement to pricing and conditions of service <br> • Manage credit card processing <br> • Handle requests for refunds per company policies <br> • Follow through on warranty requests or open issues <br> • Encourage completion of customer survey <br> • Close the incident within recommended service times <br> • Properly document all support calls <br> • Adhere to quality standards set by company <br> • Provide feedback on tool, process, and business improvements <br> • Represent company in a professional and ethical manner <br> <br> <br> Skills: <br> • Excellent written and oral communication skills, second language a plus <br> • Can communicate technical concepts clearly to customer’s level of understanding <br> • Excellent customer interaction skills <br> • Very good organizational and multitasking skills <br> • Ability to problem solve and resolve problems creatively <br> • Review SOPs (standard operating procedures) and provide feedback and ideas <br> • Ability to type 30 to 40 words per minute <br> <br> <br> Qualifications: <br> • Minimum of 1 to 2 years of related experience Job roles in customer service dealing with consumers <br> • Hardware / Software technical support <br> • Troubleshooting Windows XP platform to registry level <br> • Home networks (wire and wireless) using multiple network technologies such as switches, routers, printer, etc... <br> • Networking technologies TCP/IP, DNS, Firewalls <br> • Internet connectivity using cable, DSL, satellite, dial-up <br> • Consumer/business peripherals – printers, scanners, fax, MP3 players, digital cameras, cellphones, PDAs <br> • Iternet security in areas of virus and spyware <br> • Courses in technology related fields and customer service. MSDST, A+, HDI Support Center Analyst or other relevant certification a plus. <br> <br> Please apply TODAY! <a href="http://corp.support.com/openings?jvi=o61aVfwW,Job" rel="nofollow"> Click here </a> or visit the careers page on our website at www.support.com Emailed Resumes will NOT be accepted! <br> ]]>
<![CDATA[Gain valuable experience in the IT industry at an international company that services the oil and gas industry. <br> <br> We provide real-time and static data solutions to the world’s largest oil companies. Due to growth, we are currently hiring for real-time operations support. Your roles will include monitoring all real-time operations, troubleshooting service interruptions, and providing top-notch technical support. <br> <br> Computer skills and IT background are preferred; oil patch experience is a plus. Shift work is to be expected, with some work days falling on weekends and holidays. <br> <br> Location : <br> Houston, TX <br> Industries : <br> Energy and Utilities <br> Computer/IT Services <br> Job Type : <br> Employee <br> Full Time <br> Years of experience: <br> 2+ to 5 Years <br> Education Level : <br> Associate Degree <br> Career Level : <br> Experienced (Non-Manager) <br> Salary : <br> BOE ]]>
<![CDATA[Manufacturing company looking for Service/Repair Tech for our Service Department. Applicant must have basic electrical small motor repair skills with a working understanding of a voltage meter and wiring schematics. Lifting abilities of 50 lbs is a must. For more details about position go to <a href="http://www.cruzincooler.com/repair/index.html" rel="nofollow">http://www.cruzincooler.com/repair/index.html</a> E-mail resume to jobs@cruzincooler.com, put job posting title in subject line. ]]>
<![CDATA[Are you the person people call when their computers malfunction? Do you fix their problems so fast and easily? Do you consider yourself really competent at fixing computers, synching printers and smart phones etc? And do you like working from home? <br> <br> Then, this position may be for you... <br> <br> support.com. (NASDAQ: SPRT) provides online technology services to consumers and small businesses. support.com provides an award-winning customer experience by using an innovative model that combines a cloud-based technology platform with a fully distributed workforce, support.com is defining a new category of technology-enabled services and growing rapidly each year. <br> <br> support.com is seeking self-motivated individuals to provide expert computer and technology assistance . If you are already helping colleagues and family members to install, troubleshoot, and resolve their technical problems, then consider this opportunity! You will be able to apply the knowledge and experience you have gained in this position. <br> <br> To qualify for this Work From Home opportunity you would need: <br> • Your PC with minimum 3 GHz processor and 1 GB RAM with 1280x1024 minimum resolution. Minimum OS of Windows XP SP2 with latest security patches applied. Recommend 17” flat screen monitor or greater. <br> • Broadband connection (1 MB down / 384 kbps up) <br> • Meet the requirements of the job description below <br> <br> <br> Responsibilities: <br> • Perform analysis on customer’s PC and make product or service recommendations <br> • Supply best in class support to direct consumers on all technology support needs <br> • Use company provided tools to troubleshoot and solve customer technology problems <br> • Maintain high level of customer satisfaction with focus on first call resolution <br> • Identification and removal of Malware and Viruses <br> <br> As part of the process of providing best-in-class customer satisfaction for the technology services you will also be required to do the following: <br> <br> • Answer calls and greet customer or partner sales representative <br> • Review ticket in customer service tracking application <br> • Determine scope of issue <br> • Confirm customer agreement to pricing and conditions of service <br> • Manage credit card processing <br> • Handle requests for refunds per company policies <br> • Follow through on warranty requests or open issues <br> • Encourage completion of customer survey <br> • Close the incident within recommended service times <br> • Properly document all support calls <br> • Adhere to quality standards set by company <br> • Provide feedback on tool, process, and business improvements <br> • Represent company in a professional and ethical manner <br> <br> <br> Skills: <br> • Excellent written and oral communication skills, second language a plus <br> • Can communicate technical concepts clearly to customer’s level of understanding <br> • Excellent customer interaction skills <br> • Very good organizational and multitasking skills <br> • Ability to problem solve and resolve problems creatively <br> • Review SOPs (standard operating procedures) and provide feedback and ideas <br> • Ability to type 30 to 40 words per minute <br> <br> <br> Qualifications: <br> • Minimum of 1 to 2 years of related experience Job roles in customer service dealing with consumers <br> • Hardware / Software technical support <br> • Troubleshooting Windows XP platform to registry level <br> • Home networks (wire and wireless) using multiple network technologies such as switches, routers, printer, etc... <br> • Networking technologies TCP/IP, DNS, Firewalls <br> • Internet connectivity using cable, DSL, satellite, dial-up <br> • Consumer/business peripherals – printers, scanners, fax, MP3 players, digital cameras, cellphones, PDAs <br> • Iternet security in areas of virus and spyware <br> • Courses in technology related fields and customer service. MSDST, A+, HDI Support Center Analyst or other relevant certification a plus. <br> <br> Please apply TODAY! <a href="http://corp.support.com/openings?jvi=o61aVfwW,Job" rel="nofollow"> Click here </a> or visit the careers page on our website at www.support.com Emailed Resumes will NOT be accepted! <br> ]]>
<![CDATA[Tier 1 Technical Support- F/T, M-F, 7a-4p. $10-$12/hr. Position will perform troubleshooting, repair and installation of hardware for multi-physician medical clinic in the 1960/I-45 area. Hardware experience & technical education preferred. Fax resume to (832) 232-5501 or email ktaylor@nwdc.com. <br> ]]>
<![CDATA[Tier 2 Technical support position <br> <br> Company Description: <br> <br> Based in Houston Texas the Syclonetech team has over 20 years combined experience in providing full service website design/ hosting, search engine placement, social media advertising, and comprehensive technical/creative service for the automobile sales industry. <br> <br> Requirements: <br> <br> Must be reliable, self-motivated, outgoing, friendly, and customer service driven. <br> Must be able to work in a demanding, fast paced environment. <br> Must have professional appearance, excellent written and verbal skills and attentiveness to detail. <br> Individuals must take ownership and responsibility for problem resolution. <br> Candidates must be open to taking instructional directions and work in a team environment. <br> Must have reliable transportation, Valid Texas ID, and Clean Driving Record in order to work at various client locations. <br> <br> Preferred candidate will have 2-5 years experience in the following areas: <br> <br> Microsoft Operating Systems (98, XP, Vista, 7) <br> Documentation and Issue Logging Experience <br> Advanced Microsoft Server Experience including Exchange Server <br> Active Directory experience <br> Linux Experience <br> Microsoft Office Troubleshooting Skills <br> Advance Networking knowledge (DHCP,VOIP, Domain setup and configuration) <br> Network Devices – Firewalls, Routers, Switches <br> <br> Compensation: <br> <br> -Based on experience. <br> -Benefits after 90 days. <br> <br> This is a salary position. <br> <br> When submitting your resume please list salary history and requirements. ]]>
<![CDATA[Are you the person people call when their computers malfunction? Do you fix their problems so fast and easily? Do you consider yourself really competent at fixing computers, synching printers and smart phones etc? And do you like working from home? <br> <br> Then, this position may be for you... <br> <br> support.com. (NASDAQ: SPRT) provides online technology services to consumers and small businesses. support.com provides an award-winning customer experience by using an innovative model that combines a cloud-based technology platform with a fully distributed workforce, support.com is defining a new category of technology-enabled services and growing rapidly each year. <br> <br> support.com is seeking self-motivated individuals to provide expert computer and technology assistance . If you are already helping colleagues and family members to install, troubleshoot, and resolve their technical problems, then consider this opportunity! You will be able to apply the knowledge and experience you have gained in this position. <br> <br> To qualify for this Work From Home opportunity you would need: <br> • Your PC with minimum 3 GHz processor and 1 GB RAM with 1280x1024 minimum resolution. Minimum OS of Windows XP SP2 with latest security patches applied. Recommend 17” flat screen monitor or greater. <br> • Broadband connection (1 MB down / 384 kbps up) <br> • Meet the requirements of the job description below <br> <br> <br> Responsibilities: <br> • Perform analysis on customer’s PC and make product or service recommendations <br> • Supply best in class support to direct consumers on all technology support needs <br> • Use company provided tools to troubleshoot and solve customer technology problems <br> • Maintain high level of customer satisfaction with focus on first call resolution <br> • Identification and removal of Malware and Viruses <br> <br> As part of the process of providing best-in-class customer satisfaction for the technology services you will also be required to do the following: <br> <br> • Answer calls and greet customer or partner sales representative <br> • Review ticket in customer service tracking application <br> • Determine scope of issue <br> • Confirm customer agreement to pricing and conditions of service <br> • Manage credit card processing <br> • Handle requests for refunds per company policies <br> • Follow through on warranty requests or open issues <br> • Encourage completion of customer survey <br> • Close the incident within recommended service times <br> • Properly document all support calls <br> • Adhere to quality standards set by company <br> • Provide feedback on tool, process, and business improvements <br> • Represent company in a professional and ethical manner <br> <br> <br> Skills: <br> • Excellent written and oral communication skills, second language a plus <br> • Can communicate technical concepts clearly to customer’s level of understanding <br> • Excellent customer interaction skills <br> • Very good organizational and multitasking skills <br> • Ability to problem solve and resolve problems creatively <br> • Review SOPs (standard operating procedures) and provide feedback and ideas <br> • Ability to type 30 to 40 words per minute <br> <br> <br> Qualifications: <br> • Minimum of 1 to 2 years of related experience Job roles in customer service dealing with consumers <br> • Hardware / Software technical support <br> • Troubleshooting Windows XP platform to registry level <br> • Home networks (wire and wireless) using multiple network technologies such as switches, routers, printer, etc... <br> • Networking technologies TCP/IP, DNS, Firewalls <br> • Internet connectivity using cable, DSL, satellite, dial-up <br> • Consumer/business peripherals – printers, scanners, fax, MP3 players, digital cameras, cellphones, PDAs <br> • Iternet security in areas of virus and spyware <br> • Courses in technology related fields and customer service. MSDST, A+, HDI Support Center Analyst or other relevant certification a plus. <br> <br> Please apply TODAY! <a href="http://corp.support.com/openings?jvi=o61aVfwW,Job" rel="nofollow"> Click here </a> or visit the careers page on our website at www.support.com Emailed Resumes will NOT be accepted! <br> ]]>
<![CDATA[International mechanical contractor is seeking an experienced QA/QC Manager to support routine refinery maintenance and turnaround/capital projects. <br> <br> Primary Function: <br> The primary function of the Regional QA/QC Manager is to manage the Company’s vital quality control function to ensure reliable, accurate and timely quality data is provided to site and regional management. The QA/QC Manager is responsible for maintaining compliance with all company and client regulations and requirements and will ensure that identified “gaps” will be addressed by establishing adequate procedures and controls. <br> <br> The QA/QC Manager, in addition to having the responsibility the accumulation and presentation of accurate and timely information to site management will provide critical analysis of results, including variance analysis and trending, and develop, in coordination with management, action plans to implement corrective measures. <br> <br> Roles & Responsibilities: <br> The roles and responsibilities include, but are not limited to, the following items: <br> • Responsible for the quality and reliability of all work performed including the work of subcontractors within the region. <br> • Responsible for all welding operations including qualification of new welding procedures and specifications, testing of welder and welding operators. <br> • Maintain all Quality Control Manuals, procedures and processes. <br> • Serve as a tchnical resource and mentor to site-level QA/QC Supervisors and Technicians. <br> • Staff and assign qualified QA/QC Supervisors and Tehnicians as necessary. <br> <br> Qualification Guidelines: <br> Previous experience in managing quality assurance / quality control programs and personnel, with a minimum of two years experience in the manufacturing of pressure vessels, pressure piping, and rotating equipment as well as the repair of or alterations in accordance with applicable construction codes is preferred but not mandatory. Some college coursework in Mechanical Engineering, Welding Engineering or relevant discipline is preferred; basic knowledge of American Society of Mechanical Engineers (ASME) Codes and American Society of Welding (AWS) D1 Structural Welding Codes. Basic computer software skills (MS Word, Excel and Outlook, various software) required, ability to interpret and understand codes and regulations, basic management and leadership skills required, strong communication (written/verbal) skills required, strong organizational skills and attention to detail. ]]>
<![CDATA[PART – TIME I.T. TECH <br> Houston OFFICE <br> <br> <br> PURPOSE OF POSITION: <br> · Assist with the day-to-day operations of the Houston Office IT Department. <br> <br> ESSENTIAL FUNCTIONS: <br> · Provide PC hardware/software setup & maintenance <br> · Troubleshoot and resolve problems <br> · Program PC hardware and software to meet the needs of the company <br> · Responsible for technical support <br> · Other duties as assigned <br> <br> ESSENTIAL JOB REQUIREMENTS: <br> · Candidates must be able to work at least half-day, Monday through Thursday (either AM or PM) and Friday mornings. <br> · Experience in Windows XP/Vista/Windows 7, Microsoft Office products, tech-room equipment and help-desk support. <br> · A minimum 1-year office experience, record keeping, and file management skills, helpful. <br> · Ability to work in a fast paced environment with multiple assignments and changing priorities. <br> · Must be detail oriented with excellent organizational skills. <br> · Ability to identify work priorities and functions with minimal supervision. <br> · The position requires enthusiasm, attention to detail, excellent communication and computer skills. <br> · Professional attitude and appearance and able to communicate with all levels of employees. <br> · Students with 2 or more years before graduation are encouraged to apply. <br> <br> This position is classified as a part-time position and is not be eligible for benefits, holiday pay, or any paid time off. <br> <br> Candidates must submit their resume to jobs@jonescarter.com ]]>
<![CDATA[International mechanical contractor is seeking an experienced manager who is ready to take the next step in their career to assume the top QA/QC posittion in our organization. <br> <br> Primary Function: <br> The primary function of the VP of Quality Assurance is to manage the Company’s vital quality control function to ensure reliable, accurate and timely quality data is provided to appropriate management. The VP of Quality Assurance is responsible for maintaining compliance with all company, client, and government regulations and requirements and will ensure that identified “gaps” will be addressed by establishing adequate procedures and controls and making sure that responsible Team Members charged with the execution of QA/QC are trained and following all associated QA/QC requirements. <br> <br> The VP of Quality Assurance, in addition to having the responsibility the accumulation and presentation of accurate and timely information to management will provide critical analysis of results, including variance analysis and trending, and develop, in coordination with management, action plans to implement corrective measures. <br> <br> Roles & Responsibilities: <br> The roles and responsibilities include, but are not limited to, the following items: <br> • Responsible for the quality and reliability of all work performed including the work of subcontractors. <br> • Responsible for all welding operations including qualification of new welding procedures and specifications, testing of welder and welding operators. <br> • Maintain all Quality Control Manuals, procedures and processes. <br> • Maintain and renew all ASME and National Board Certificates of Authorization (renewable every three years by joint review and audit by ASME and the National Board). <br> • Maintain and renew all contractors licenses currently held by the company and assist with obtaining any new contractors licenses as required. <br> • Perform pressure, loading and thickness calculations when ever required by code for the rerate or alteration of a pressure vessel or piping system as well as providing a hard copy to the client and the code authorized inspector for their review and approval prior to commencement of work. <br> <br> Qualification Guidelines: <br> Five years previous experience in managing quality assurance / quality control programs and personnel, with a minimum of four years experience in the manufacturing of pressure vessels, pressure piping, and rotating equipment as well as the repair of or alterations in accordance with applicable construction codes is preferred but not mandatory. Bachelor’s Degree required, preferably in Mechanical Engineering, Welding Engineering or relevant discipline with srong knowledge of American Society of Mechanical Engineers (ASME) Codes and American Society of Welding (AWS) D1 Structural Welding Codes. Strong computer software skills (MS Word, Excel and Outlook, various software) required, ability to interpret and understand codes and regulations, strong management and leadership skills required, strong communication (written/verbal) skills required, ability to influence Operations and Project Managers, strong organizational skills and attention to detail. <br> ]]>
<![CDATA[Our Product Support department is in need of an automotive driveline technician to perform on line repair tech support and warranty administration. <br> <br> Tired of wrenching? If you have the following qualifications apply today !!!! <br> <br> 1. ASE master certified <br> <br> 2. Multi line domestic and foreign operation, drivability and diagnostic skills specializing in engine, transmission and driveline <br> <br> 3. Heavy and light line tech experience <br> <br> 4. Be current with scanners and other diag. tools <br> <br> 5. Previous management or foreman skills a plus <br> <br> 6. Tech school training a plus <br> <br> This job consists of the diagnosis of driveline problems and guiding repairs to be performed, and the administration of the warranty of these claims. You will interact with the end user of our products to reach a resolution to the problem as well as negotiate parts and labor settlements of the claims and make final recommendations. <br> <br> Our company is a large nationwide provider of recycled OEM products, aftermarket collision replacement products, and refurbished OEM collision replacement products such as wheels, bumper covers and lights to repair light vehicles. <br> <br> We serve tens of thousands of mechanical service shops, collision-repair businesses and vehicle dealerships throughout the United States and Canada. <br> ]]>
<![CDATA[This is a hardware support position, the employee will need to perform basic troubleshooting, repair, installation, configuration, and/or verification of operation of HP products. They should be knowledgeable with all hardware involved in laptops, desktops, and servers. This individual is required to provide basic hardware support and troubleshooting for the purpose of restoring business-class hardware to factory operational levels. <br> <br> Minimum 5 years of previous experience in testing and troubleshooting computer hardware is required <br> A+ certification required <br> College or tech academy degree required <br> <br> Any of the below certifications is a plus: <br> Technical Integration Certification <br> Accredited Integration Specialist (AIS) <br> Accredited Systems Engineer (ASE) <br> Master Accredited Systems Engineer (Master ASE) <br> Accredited Platform Specialist (APS) <br> <br> <br> <br> ]]>