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Jobs - Technical Support classifieds in los angeles

<![CDATA[The Center for Autism and Related Disorders, Inc. (CARD) is among the world’s largest and most experienced organizations effectively treating children with autism and related disorders. With US and international reach, CARD touches the lives of hundreds of children and their families. Through a network of trained therapists, supervisors and researchers we develop and implement quality, comprehensive and personalized treatment programs which lead to success, and in many cases recovery. CARD was started in 1990 by renowned psychologist and early researcher of autism, Dr. Doreen Granpeesheh. She designed a unique treatment curriculum based on the Applied Behavior Analysis (ABA) method and built an organization of dedicated and trained staff. Currently CARD has 18 US-based offices serving in the following states: California, Texas, Arizona, Illinois, New York and Virginia; and 2 international offices: Australia and New Zealand. CARD’s goal is to become the worldwide leader of top-quality autism treatments. The Network Administrator assists the Sr. Network Administrator insuring the proper functionality of the CARD servers, email server, website, database and document storage systems. The Network Administrator will coordinate the IT needs of the CARD satellite offices, answer questions and conduct initial IT set ups for new CARD offices. The Network Administrator will respond to IT questions and make IT improvements as the organization grows. The Network Administrator reports to the Sr. Network Administrator. Successful Candidate must have minimum of one year experience and should be familir with MS Windows Server Environment. Strong knowledge of MS Exchange Service and Office Applications (Word, Excel,PowerPoint); Knowledege of Windows Desktop Operating systems (9X, 2000, XP). Bachelors degree helpful; Excellent inter-personal and communication skills a must; Knowledge of Sharepoint a plus. This position is a full-time non-exempt position. Full Benefits Package including Medical, Dental, Vision, Life, 401K and Educational Assistance; Some Travel Required; Send cover letter and Resume. EOE ]]>

<![CDATA[ Technical Support, Customer Service ABOUT JOB Hours: Monday-Friday 9am – 6pm / hours may vary Location: Korea Town/ Wilshire & Vermont Applicant: Entry Level Description: We are seeking a representative who can provide great customer service and technical support. Most of our customers do not have technical knowledge, and we need a representative who has the patience to explain technical jargon in layman’s terms. Multilingual preferred (see below for further detail) MINIMUM QUALIFICATIONS · Experience in customer service and/or quality assurance. · Proficiency in all major software, particularly Microsoft Windows OS (XP, Vista) · Knowledge of networking (setting up networks, domain administration, permissions) · Basic knowledge of database technologies (SQL Server, MS Access) and/or willing to learn · Strong communications skills · Strong organizational skills RESPONSIBILITIES · Installing local software, then train customers using phone and screen sharing software o Experience with GoToAssist a plus · Testing new software for bugs · Basic software troubleshooting · Receiving inbound customer calls and email inquiries · Maintaining positive customer relations IDEAL CANDIDATE SHOULD · Ability to use a parallel effectively · Have the ability to multi-task · Take responsibility and be very reliable · Be proactive and resourceful · Be tech savvy and eager to learn · Have flexible availability · Have the ability to work well with others, particularly under stressful situations · Take direction and provide positive feedback · Provide excellent customer service · Knowledge of two or more languages a plus – preferably Castilian, Portuguese, Mandarin, or French]]>

<![CDATA[Small Business looking for an experienced trouble-shooter: Outlook Express, Microsoft Access, Sequel Server, Internet Networking, Hardware, Software, Remote Access, etc. Seeking someone who knows all the "fixes." The job will require occasional on-call/on-site responsibilities, plus periodic routine maintenance (remote). This is an independent contractor position that will require the candidate to provide at least General Liability Insurance. We are not looking for someone who is "fly by night." Compensation will be whatever the consultant's hourly rate is. Please email resume/qualifications. ]]>

<![CDATA[ <table bordercolor="#000000" cellpadding="7" width="550" border="4"> <tbody> <tr> <td><center><img src="http://www.sees.com/img/CareersHeader.gif"></center> <a target="blank" href="http://www.sees.com/careers.cfm" rel="nofollow"><img align="right" border="0" src="http://www.sees.com/img/careersbar.gif"></a> Work is Sweet!'Quality without Compromise' is not just a motto at See's Candies. It is the most important ingredient in our recipe for success. See's Candies has been in business since 1921 and maintains a reputation for producing the highest quality candy and providing superior customer service.See's is a leader in the confectionary industry with over 200 retail shops. We are seeking an entry level HELP DESK TECHNICIAN POSITION OBJECTIVE:This purpose of this position isto provide technical assistance to computer system end users. Answer questions or resolve computer problems via the telephone. Provide assistance concerning the use of computer hardware and software, including printing, installation, email and operating systems. POSITION RESPONSIBILITIES: 1. Perform first response support (troubleshooting software issues, hardware installation, and configuration problems) and reset\unlock user account 2. Using TrackIT! to process incoming calls to the Help Desk (phone/E-mail) to ensure a courteous, timely, and effective resolution of user issues 3. Escalate open issues to appropriate resource as required 4. Log all help requests into TrackIT! ticketing system 5. Responsible for timely resolution of open, follow-up requests 6. Support and monitor multiple geographically diverse locations 7. Provide hands-on support as required 8. Complete special projects as assigned by Technical Support Manager MINIMUM QUALIFICATIONS: 1. At least one (1) year desktop support experience 2. At least one (1) year Windows and Office support experience 3. Excellent Customer Service skills 4. Strong analytical skills 5. Strong communication skills NO PHONE CALLS PLEASE See's is an Equal Opportunity Employer NOTICE: When responding to the ad, please put "Help Desk" in the Subject Line of your email. Its also recommended that you send your resume in plain email text format, instead of a file attachment. </td> </tr> </tbody> </table> ]]>

<![CDATA[*MUST BE CANON COPIER CERTIFIED *Perform service and repairs in customer office. *Set up new and refurbished copiers for sale. *Set up network copier, printer, scanner in customer office. *Instruct customer on basic of copier operation. *Other copier certificates considered with 7 years of experience. *Must have car, insurance and good drive record. *Good oral and written skills. *Customer service skills ]]>

<![CDATA[*MUST BE CANON CERTIFIED. *Perform service and repairs in customers office. *Set up new and refurbished copiers for sale. *Network copier, printer, scanner in customers office. *Instruct customer on basics of copier opration. *Canon certification required, other copier certificates considered. *Minium 7 years copy machine repairing. *Must have car with insurance and good drive record. *Good oral and written skills. *Good customer service skills ]]>

<![CDATA[Position Overview As one of the fastest growing software companies in North America (2,459% growth in the last five years), we’re not only looking for the best and the brightest, but the most innovative and passionate people to join our team. About Rapid7 Rapid7 is the leading provider of unified vulnerability management, compliance, and penetration testing solutions, delivering actionable intelligence about an organization’s entire IT environment. Rapid7 offers the only integrated threat management solution that enables organizations to implement and maintain best practices and optimize their network security, web application security and database security strategies. Recognized as the fastest growing vulnerability management company in the U.S. by Inc. Magazine, Rapid7 helps leading organizations such as Liz Claiborne, Southern Company, the United States Postal Service, the New York Times, Carnegie Mellon University and the National Nuclear Security Administration (NNSA) to mitigate risk and maintain compliance for regulations such as PCI, HIPAA, FISMA, SOX and NERC . Rapid7 also manages the Metasploit Project, the leading open-source penetration testing platform with the world’s largest database of public, tested exploits. For more information, visit www.rapid7.com. The primary objective for this vital role is to ensure our customers fully adopt all Rapid7 solutions and realize the maximum value of their investment in both the short and long term. To this end, the Client Operations Specialist will ensure every customer is deployed quickly, accurately, and with the highest possible level of service. First impressions with customers make a significant impact to our long term relationships and must be the highest priority for this person. An energetic, positive, can-do attitude is an absolute must! This role is a unique opportunity to join a winning team and learn from the ground up. This is an entry level position for a person with a technical aptitude and is the perfect role for a highly motivated college grad looking to begin their career in one of the most successful tech start-up companies in the US. With the constant changes in the world of security, the right person will develop, grow and learn at an accelerated rate. Responsibilities • Full accountability for new customer deployment process: o Use CRM tool, NetSuite to: o Schedule and remediate tasks. o Review, prepare quotes and sales orders. o Email customer contacts to coordinate set-up activities. o Manage pipeline of new customers from new deal to full delivery. o Run reports, create searches and monitor progress. o Be attentive to customer/ team communication involving escalations both positive and negative. o Meet and exceed key performance indicators consistently. o Prepare for and run introduction calls with new customers o Clarify and confirm technology or deployment purchased. o Correct errors / address any outstanding issues or questions o Host weekly NeXpose getting started sessions o Set up sessions o Run training, answer questions and or research appropriate answers. o Successfully hand off installed customers to the Account Management Team. Create a smooth and easy to understand transition. o Full awareness of additional technical training and support needed for all customers; ability to ask for manager for additional resources. • Monitor and manage the External Managed Service offering o Set up new customers and manage their delivery. o Engage/ alert technical support team with any performance issues. o Engage professional services team for PCI advisory. o Escalate server performance issues when necessary. o Run reports on scans and customer history. Work Structure • Position will reside in our Boston, MA office in Copley Square • Reports directly to the Manager, Client Services • Must be ENERGIZED by a highly active office environment • Other tasks may be assigned – it’s about getting customers taken care of every day Team issues/challenges • Ability to communicate with a diverse team; Support, Account Management and Technical Account Management. • Ability to quickly respond to customer issues and direct feedback. Skills / Experience required • Technical Skills: Linux, Microsoft, OS, Hardware. Basic Networking knowledge (TCPIP). Willingness to learn new technologies. Interest in the world of Security Practices. • Proven ability to learn and master the use of CRM systems or any other similar technology. • Must be strong with communication both verbal and written. Highly driven from a project management standpoint. Very strong with details. Able to meet all goals and deliverables. • MUST love servicing customers all day, every day. The Rapid7 Client Services team has a great deal of pride in creating and supporting EXTREMELY loyal and technical customers. ]]>

<![CDATA[Tech Support – Manufacturer / Carson This is an entry level Support position assisting customers via telephone or in person in an efficient manner. Duties: A typical day will involve heavy customer contact via telephone, Providing Customer assistance for damaged or defective items. You will analyze the problem, repair or replace defective parts as needed. Communicating with the customer in a timely manner, until resolution. Qualifications: Must be at least 18 years of age. 1-2 yrs exp. in an industrial setting. Previous customer Service experience preferred. Ability to use and understand basic hand tools; (drill, pliers, screwdriver) You have clear verbal and written communication skills in English. Possess computer/data entry skills, experience using Excel. This position is Temp-hire, Starting pay $9.00hr Call Kim (310) 618-9618 Send resume: Kim@talmoinc.com ]]>

<![CDATA[Listen, if you’ve clicked on this ad, we already know you’ve got the right attitude to make it with our up-and-coming computer service business. We’re not looking just for skills and qualifications – we’re looking for the techs who know they can fix anything, whether they’ve seen it before or not. Understanding that it’s aptitude that makes a Tech Rockstar and not simply a “resume” is one of the many things that set us apart. We’re not just another bunch of geeks. We have fun doing what we do, and we’re looking for individuals who enjoy what they do too. To join our team, you should have great energy, excellent intrapersonal skills, an overwhelming sense of customer service, and a fun, outgoing, personality. We’re located in a busy section of West Hollywood and provide in-store and on-site service generally for PCs, Macs, Peripherals, Networks, Ipods, Smartphones, and Home Theater. Our ideal employees are detail-oriented and committed to doing great work for our customers. We don’t believe “good” is good enough. We’re currently hiring full-time and part-time entry-level technicians with room for advancement for the right individuals. Salary commensurate with experience. Must be dog-friendly. Please send your cover letter, resume and salary requirements to: resumes@stansgarage.com Thanks and we look forward to hearing from you! ]]>

<![CDATA[Are you the person people call when their computers malfunction? Do you fix their problems so fast and easily? Do you consider yourself really competent at fixing computers, synching printers and smart phones etc? And do you like working from home? Then, this position may be for you... support.com. (NASDAQ: SPRT) provides online technology services to consumers and small businesses. support.com provides an award-winning customer experience by using an innovative model that combines a cloud-based technology platform with a fully distributed workforce, support.com is defining a new category of technology-enabled services and growing rapidly each year. support.com is seeking self-motivated individuals to provide expert computer and technology assistance . If you are already helping colleagues and family members to install, troubleshoot, and resolve their technical problems, then consider this opportunity! You will be able to apply the knowledge and experience you have gained in this position. To qualify for this Work From Home opportunity you would need: • Your PC with minimum 3 GHz processor and 1 GB RAM with 1280x1024 minimum resolution. Minimum OS of Windows XP SP2 with latest security patches applied. Recommend 17” flat screen monitor or greater. • Broadband connection (1 MB down / 384 kbps up) • Meet the requirements of the job description below Responsibilities: • Perform analysis on customer’s PC and make product or service recommendations • Supply best in class support to direct consumers on all technology support needs • Use company provided tools to troubleshoot and solve customer technology problems • Maintain high level of customer satisfaction with focus on first call resolution • Identification and removal of Malware and Viruses As part of the process of providing best-in-class customer satisfaction for the technology services you will also be required to do the following: • Answer calls and greet customer or partner sales representative • Review ticket in customer service tracking application • Determine scope of issue • Confirm customer agreement to pricing and conditions of service • Manage credit card processing • Handle requests for refunds per company policies • Follow through on warranty requests or open issues • Encourage completion of customer survey • Close the incident within recommended service times • Properly document all support calls • Adhere to quality standards set by company • Provide feedback on tool, process, and business improvements • Represent company in a professional and ethical manner Skills: • Excellent written and oral communication skills, second language a plus • Can communicate technical concepts clearly to customer’s level of understanding • Excellent customer interaction skills • Very good organizational and multitasking skills • Ability to problem solve and resolve problems creatively • Review SOPs (standard operating procedures) and provide feedback and ideas • Ability to type 30 to 40 words per minute Qualifications: • Minimum of 1 to 2 years of related experience Job roles in customer service dealing with consumers • Hardware / Software technical support • Troubleshooting Windows XP platform to registry level • Home networks (wire and wireless) using multiple network technologies such as switches, routers, printer, etc... • Networking technologies TCP/IP, DNS, Firewalls • Internet connectivity using cable, DSL, satellite, dial-up • Consumer/business peripherals – printers, scanners, fax, MP3 players, digital cameras, cellphones, PDAs • Iternet security in areas of virus and spyware • Courses in technology related fields and customer service. MSDST, A+, HDI Support Center Analyst or other relevant certification a plus. Please apply TODAY! <a href="http://corp.support.com/openings?jvi=o61aVfwW,Job" rel="nofollow"> Click here </a> or visit the careers page on our website at www.support.com Emailed Resumes will NOT be accepted! ]]>

<![CDATA[Leading webinar company is looking for an expert to give an hour long presentation via conference call on Friday, March 26th at 11:30 a.m. PDT on "iPhone Tips, Tricks and Apps for Architects.” Speaker would be responsible for filling out 15 slide PowerPoint (we provide an outline already in PowerPoint) and then giving a 60 minute presentation and responding to 15 minutes worth of questions asked by our moderator at the end. The speaker to receive excellent professional exposure. The webinar will also be published to CD and distributed through Amazon.com, Research & Markets and other retailers that carry business publications. Please email your resume and information on your background as it relates to this topic – please make sure you are available for this specific date/time as marketing has already begun for the webinar. Also, we do not necessarily need an expert in architecture, rather someone who knows the iPhone well and can do some research on the best apps for Architects. ]]>

<![CDATA[The candidate is needed to provide basic service to already-installed filtered bottle-less water coolers in vicinity of Hollywood, CA. It is part-time and based on amount of issues that occur with the units. The job responsibilities include some of the following: Receive notifications when there is an issue Go to site(s) and investigate issue Issues can include: Hot water doesn’t work Cold water is warm The power is not working Solve issues, i.e. check power cord, waterlines, filter, switches; flush cooler, etc. There is no plumbing or electrical expertise necessary and candidate will be shown how to perform and complete all necessary tasks. Candidate will need transportation to get to site. Compensation is $10/hr. If interested please contact Dana Smith between the hours of 9 and 5 Eastern Standard Time. If no one is available, leave a message in the general mailbox with your name and contact information. Reference the Part Time Handyman. dsmith@watermarkusa.com Toll Free: 1-877-792-8377 ]]>

<![CDATA[NO CONTRACTORS, SUBCONTRACTORS, OR RECRUITERS! DIRECT FULL-TIME APPLICANTS ONLY! Company Description A small software development company in Gelndale, California which is dynamic, fast-paced, stable, and profitable. We provide software and web applications to our customers. You will be part of a small team responsible for remotely supporting our clients who use our software applications. You will need research, troubleshooting, and people skills. Requirements: Excellent communications and teaching skills Basic computer knowledge (Word, Excel, Outlook) Quick Books or similar software knowledge preferred Ability to trouble shoot computer/software problems Fast learner, reliable, and dependable Salary 30 K - 45 K (based on experience) ]]>

<![CDATA[Searching for an information technology specialist who knows Macs, networking and the Retrospect software specifically. Part time in Santa Monica. 310-452-4461]]>

<![CDATA[A leading publishing company with a portfolio of well known titles on the luxury lifestyle, including Robb Report has an exceptional opportunity in Malibu for an entry level Help Desk Specialist. This person will be responsible for troubleshooting and resolution of end users technical problems. If you do not possess the credentials or skills listed below please do not respond to this posting. Required Experience: Certifications: • MCP 70-270 or • MCITP 70-620, 70-622 or • MCITP 70-680, 70-685 and • A+ Skills: • Excellent interpersonal skills and strong verbal communication is required • Solid documentation skills • Strong troubleshooting skills • Windows 7 and XP Pro • Desktop application configuration and deployment • Office 2003, 2004, 2007 and 2008 • Outlook • Entourage Pluses: • Mac OSX 10.4 thru 10.6 • Blackberry • iPhone • CS3, C34 Duties will also include but not limited to: • Fielding help desk calls • Tracking of issues through problem resolution • Remote office, phone system, and mobile support • Provide issue escalation as required Additional administrative duties will include: • Maintain and administer all associated documentation, • IT asset management • Software license tracking • Support and maintenance of peripheral equipment • Departmental purchase order system ownership • Limited vendor management We offer a competitive salary and excellent benefits which include medical, dental, vision, life and disability insurance, FSA, EAP and a 401(k) plan. Principles only please. No phone calls. Equal Opportunity Employer. Please send resume and complete salary history to: E-mail: jobs@curtco.com ]]>

<![CDATA[Company Overview As one of the fastest growing software companies in North America (2,459% growth in the last five years) we’re not only looking for the best and the brightest, but the most innovative and passionate people to join our team.Rapid7 is the leading provider of unified vulnerability management solutions. Rapid7 NeXpose helps organizations to improve their security posture by providing actionable insights into the real threats from vulnerabilities across their entire IT infrastructure. More than 400 organizations such as Black & Decker, Trader Joe’s, Florida State University, the New York Times, and the City of Philadelphia, continually rely on Rapid7 products and services to mitigate risk and remain compliant. Rapid7 has been recognized with numerous industry accolades including the “Red Herring 100 Award”, Info Security Products Guide “Tomorrow’s Technology Today Award” Network Products Guide “Best Products and Services Award”, Info Security Products Guide “Global Product Excellence Customer Trust Award”, and a SC Magazine “Award Winner”. Backed by Bain Capital, the Company is headquartered in Boston, MA. Responsibilities - Become a product expert with our proprietary software solution - Provide customers with technical support - Ensure to client satisfaction by forging relationships with clients - Consistently document problems and resolutions - Triage incoming customer problems - Act as the primary liaison between development and our customers - Regularly research and report on open client issues - Communicate findings to end users to facilitate problem resolution - Identify and create content for inclusion in the online Knowledge Base - Ability to critically analyze and troubleshoot software and network issues - Write technical documentation - Test software fixes for new releases - Maintain satisfactory case metrics - Escalate known bugs to development - Seek opportunities to improve department procedures - Conduct periodic technical training in house Technical Experience - Windows Server2000/2003 deployment - Linux administration and installation - Knowledge with remote server management - Working knowledge of RDBM (MySQL, SQL Server, Oracle) - TCP/IP and a basic understanding of networking and security concepts - Working knowledge of Java and web technologies (HTML, JavaScript, and XML) - Experience installing hardware, upgrading and installing operating systems - Network+ and/or Security+ preferred Requirements - Degree in Computer Science, IT, MIS or Relevant Work Experience - Self motivated, eager to learn, attentive to detail. - Superior communication and organizational skills - Detail-oriented - Proven Customer Service skills - Ability to learn new skills on the job - Ability to conduct in-depth investigation and troubleshooting - Experience in a customer-focused, deadline-oriented environment - Exceptional time management and prioritization abilities - Ability to work well both independently and as a member of a team - Prior experience with enterprise level software ]]>

<![CDATA[About Rapid7 Recognized by Deloitte as the fastest growing software company in Massachusetts with four year growth of 2,459% growth, we’re not only looking for the best and the brightest, but the most innovative and passionate people to join our team. Rapid7 is the leading provider of unified vulnerability management, compliance, and penetration testing solutions, delivering actionable intelligence about an organization’s entire IT environment. Rapid7 offers the only integrated threat management solution that enables organizations to implement and maintain best practices and optimize their network security, Web application security and database security strategies. Backed by Bain Capital, the Company is headquartered in Boston, Mass. For more information, visit www.rapid7.com. The primary objective of the Technical Account Manager is to develop partner relationships with Rapid7 enterprise accounts through intensive, high frequency communication and case management execution that results in highly satisfied and loyal customers. The TAM must be a NeXpose expert and understand each customers NeXpose deployment and unique network environment. If you have strong technical skills, but also have a talent for working with cross-functional teams with multiple stakeholders, we want to hear from you. Responsibilities • Act as the technical liaison between the customer, tech support, and development thereby supporting effective communication on future projects and the status of current cases/issues being completed. • Provide the executive leadership team with ongoing account development plans that focus on refining the existing relationship and current NeXpose deployment. • Build strong working and strategic relationships with Rapid7 Enterprise, Fortune 500 clients, acting as a trusted advisor for current product and service installations as well as future growth opportunities. • Manage support issues and cases as the main point of contact with the client and all internal resources. This requires a high level of relationship management and strong project management skills and should be applied to proactive and reactive events. Requirements • BS in Computer Science or equivalent • Experience/knowledge of: Windows Server 2000/2003, Red Hat Enterprise Linux administration, remote server management, RDBMS (MySQL, SQL Server, Oracle), networking concepts (DNS, routing, etc.), programming and debugging Why You Will Succeed • You are positive, proactive, and passionate about customer success • You have amazing communication and team skills and work well with engineer-types • You are a person who loves to plan and thrives on creating order out of disorder • You have an obsessive drive to get things done and love to win! ]]>

<![CDATA[Lighting Fixture Field Auditor/Estimator Needed Busy energy services company needs an organized, energetic, detail-oriented person who can think fast on their feet and won’t get tired doing it. We need you to help us audit sizeable buildings, specifically for lighting fixture counts and specifications. Must have the ability to work efficiently while accurately recording findings and then entering data into an Excel spreadsheet. Auditing experience not mandatory; we’ll train the right person. Estimating and/or electrical experience a big plus. Full-time, daytime hours, some flexibility. We need you as soon as possible! ]]>

<![CDATA[Company Headquarters in City of Industry seeking: CUSTOMER SERVICE TECHNICIAN REQUIREMENTS: College degree in Engineering or Management Minimum 5 years experience in the motorsports field. Must be able to speak, read and write English. Must have technical engine know-how Must have extensive customer service experience OTHER: Candidate must have clean DMV Record Must be able to self-start work independently and as a team Pass a drug screening test and periodic test Wage based on level of experience. ]]>

<![CDATA[We are a media production and design company, providing world-class creative and technical services to select companies in the entertainment and game industries, and we are currently looking for a Jr. System Administrator. The Jr. System Administrator will be responsible for effective provisioning, installation/configuration, operation and maintenance of systems hardware and software and related infrastructure. This individual will ensure that system hardware, operating systems, software systems and related procedures adhere to organization values and will assist project teams with technical issues in the initiation, planning and implementation phases of projects. Essential Skills: - Strong analytical skills - Strong interpersonal skills - Strong oral and written communication skills - Detailed oriented - Technical aptitude - Technical translation - Ability to multi-task - Ability to work independently Experience/Education: - A degree in computer science or related field - 1 to 3 years of system administration experience - Experience in the Entertainment Industry desired To apply, please send your cover letter and resume to hrdigitaldvd@yahoo.com ]]>

<![CDATA[<table border="0"> <tr> <td>Company:</td> <td>Swall's Associated Services</td> </tr> <tr> <td>Location:</td> <td>Long Beach, CA 90804</td> </tr> <tr> <td>Status:</td> <td>Hourly - W2 Employee - Part to Full Time</td> </tr> <tr> <td>Job Category:</td> <td>Helpdesk Engineer / Field Service Engineer </td> </tr> <tr> <td>Relevant Work Experience:</td> <td>2 years or commensurate level of education</td> </tr> <tr> <td>Career Level:</td> <td>Semi-Experienced to Experienced (Non Manager)</td> </tr> </table> We are currently seeking a helpdesk/field engineer with the drive and determination to help us support our client base. We are looking for an individual who is a problem-solver and has a proven track record of working within a team environment to successfully address challenging user computing issues, and is accustomed to leveraging technical training opportunities to improve their skills. If you have the experience and the desire, we'd like to talk to you. Our engineers are responsible for maintaining user uptime and improving their computing experiences through effective remote/onsite maintenance and problem identification and resolution activities, as well as growing and developing the organization’s perception with existing customers through exceptional customer service. Candidates must be energetic and focused with a strong motivation to learn new technologies and management and maintenance processes. This position requires dedication, persistence, follow-up, effective utilization of provided resources and unbeatable customer service. This position will include identifying user problems and working within a structured problem management and resolution process to remediate them within established SLAs, and involves working with other resources and vendors to deliver effective support services. Responsibilities include identifying, documenting and troubleshooting user computing issues to resolution and maintaining customer satisfaction. Job duties include utilizing our professional services automation (PSA) solution along with other service-specific tools and technologies to deliver user support services and update service request information and collaborate and work with other staff and vendor support resources to resolve issues. Overall relationship management and the ability to coordinate required resources to respond to complex IT requirements are desired. Other requirements include participating in ongoing training and attainment of manufacturer certifications and developing and maintaining relationships with user and vendor contacts. Minimum Skills Required: <ul> <li>Minimum of Associate degree in computer-related field, students in their third or fourth year working towards a Bachelor’s degree in a computer-related field, or equivalent work experience</li> <li>Possess solid technical knowledge, troubleshooting and hands-on experience with computers including hardware, software, internet, operating systems, networking and other computer related matters</li> <li>Excellent knowledge of our supported software and technologies</li> <li>Strong interpersonal skills required to effectively communicate with users and vendors</li> <li>Passion for teamwork, continuing education, problem solving and exceptional customer service</li> <li>Must be well spoken, outgoing, organized, detailed-orientated, dependable and flexible</li> <li>Valid driver's license and proof of insurance</li> <li>Background check and drug screen required</li> <li>Reliable transportation </li> </ul> This Position Entails: <ul> <li>Responding to client inquiries and support requests via phone, email, etc.</li> <li>Troubleshooting user problems remotely from our offices or onsite</li> <li>Accurate documentation of all activities conducted</li> <li>The ability to manage, maintain, troubleshoot and support our users’ networks, equipment, software and services</li> <li>The ability to learn quickly and adapt to changing requirements</li> </ul> The Successful Candidate must be: <ul> <li>Professional and articulate</li> <li>Interpersonally adept</li> <li>Technically proficient</li> <li>A relationship builder</li> <li>A problem solver </li> </ul> Our compensation plans are structured as hourly starting at $10 - $16 per hour plus plans for bonuses for meeting utilization, compliance and customer service requirements, with initial compensation commensurate with relevant experience. To Apply: Qualified candidates please e-mail us at the address shown at top. In your e-mail please include: <ul> <li>Attached current resume with wage history in PDF format. </li> <li>Write a 1 to 2 paragraph description of why you are passionate about technical consulting in the body of your e-mail message. </ul> Those that stand out will be asked to complete an official job application. All submissions not meeting these guidelines will be erased. For more detailed information regarding this job listing, or for any questions, please call (310) 782-6112 ext 47 (HR)]]>

<![CDATA[We are a rapidly growing consumer electronics e-commerce website. While other retailers are going out of business during these troubled economic times, sales at ONLYFACTORYDIRECT.COM continue to grow. Currently we are looking for another team member who wants to work hard, help grow the company, and have fun doing it. The new team member will be very competent with a positive attitude and friendly demeanor. You should have experience and knowledge of how typical A/V systems and technologies work. You should enjoy learning about new technologies and products. You should be a hands-on learner with the ability to pick up new skills by reading documentation, working with vendor support technicians, and learning from other internal experts. This position requires excellent communication (both verbal and written) and problem-solving skills, as well as attention to detail and follow-through. We are looking for a quality, stable talent that will help us continue to build on our stellar reputation. This is a FULL-TIME position. Responsibilities: • Troubleshoot technical customer inquiries • Test and process returned merchandise • Test and recommend new products • Write operation manuals • Add relevant technical content to our website • Help out where needed Qualifications: • 3+ years audio technical experience • Upbeat, friendly, and positive attitude • Excellent written and verbal communication skills • Strong problem-solving skills • Excellent organizational skills and ability to multi-task • Self-motivated and self-starter requiring very little direction • The ability to stay on task and fulfill responsibilities with little supervision • Bilingual helpful ONLYFACTORYDIRECT.COM is located in the San Fernando Valley. We offer a comprehensive benefits package including medical, dental, 401k, and vacation, along with a salary package based on experience. FOR IMMEDIATE CONSIDERATION, EMAIL RESUME TO: i_love_speakers@hotmail.com WE LOOK FORWARD TO HEARING FROM YOU! ]]>

<![CDATA[Network and Systems Engineer VPLS is currently looking for a Network and Systems Engineer that is well versed in both networking and systems administration. Requirements: - Excellent planning, analytical, troubleshooting and communication skills. - 3+ years experience in network engineering/operations - In-depth knowledge and extensive hands-on experience with a full range of layer 1-7 technologies and protocols (advanced layer2; redundancy protocols, advanced OSPF, BGP, and other routing protocols, advanced layer4-7 load-balancing, security, content management, and other technologies). - Experience working in large-scale datacenter/LAN environment. - At least 3 years Network Engineering/Architecture experience in ISP environment a plus - Advanced knowledge and extensive hands-on experience in Cisco routing and switching equipment and technologies (hardware/software, full/advanced configuration, advanced troubleshooting) - Advanced hands-on experience with networking equipment and technologies of other vendors (Juniper, Nortel, Cisco, Nokia, Checkpoint, and/or other). - Excellent ability to create detailed physical and logical network diagrams and design documents. Advanced knowledge of Visio/CAD programs. - Highly proficient in TCP/IP protocol suite, DNS and IP space management - Advanced knowledge of ticketing systems, monitoring and network management tools, and experience with design/development/operational deployment of such systems - Ability to program in Perl and automate routine network management tasks. Other programming languages and database administration skills a plus. - Highly proficient in both Windows and UNIX operating systems, including advanced network configuration and protocol stack tuning. Advanced system administration skills and knowledge of other operating systems a plus. - Working and hands-on experience with Microsoft AD2003/2008, Exchange 2007, Sharepoint, Microsoft Office Communicator - Working and hands-on experience in VMWare ESX / VSphere and SAN a plus - Hands-on experience with advanced testing tools and technologies - Intermediate certifications (CCNP/MCSE) a plus. - Education: B.S. or Masters degree in Computer Science, Information Technologies, Engineering or other technical discipline]]>

<![CDATA[Our client, a well established publishing company, is looking for an experienced desktop support professional. The ideal candidate should possess strong analytical and troubleshooting skills in order to determine how to solve any technical issues that arise. Furthermore, the ideal candidate should be able to have the patience to work with unskilled and highly-skilled PC and MAC users, and the ability to make a quick and clear decision in accordance with the company policy. Knowledge and Experience in the following areas is required: 8 years plus of Windows/MAC Desktop Support experience REQUIRED Strong customer service skills, above average written and verbal skills required Advanced knowledge and ability to troubleshoot Windows 2000/XP operating systems and MAC OS X. Advanced knowledge of remote access applications. Proven computer hardware troubleshooting ability. Applications supported include: Outlook, Office XP2003, Adobe InDesign, Photoshop, Filemaker Pro and hand-held devices (Blackberry, Treo, etc). Experience with troubleshooting Printers (both network and stand alones - HP/Cannon). Able to solve network connectivity problems, understand TCP/IP protocols, and be able to let higher levels of support know specific technical issues in detail. Creating ghost images from scratch and deploying new machines with images a plus. ]]>

<![CDATA[Please read this posting in its entirety. To be considered for this position you will need to find the password hidden in the text and put the password in the subject line of your reply. It's our way of seeing who is serious about this job. Please attach your resume in Word or .PDF format ONLY (you should make sure your resume contains your name in the filename). Our corporate office in Santa Monica has an entry-level opportunity available for an IT Administrator. The ideal candidate will provide top notch technical support for approximately 350 users between our corporate office, branch office and our offshore customer service reps. Reporting directly to the Technical Support Manager this person will start off in a support queue on a full time basis but will have the opportunity for hands-on experience with a variety of enterprise technologies. Required traits: - Experience with installation, management, support and troubleshooting for the following: Windows XP Professional Microsoft Office 2003, including Outlook in an Exchange environment TCP/IP in a DHCP environment Networked devices (printers, network shares, scanners, FAXes, copiers etc.) - Excellent customer service and telephone skills - High attention to detail and follow-through - Well-developed troubleshooting skills - Strong commitment to teamwork and shared processes - Motivation to learn and develop your skill set - Able to multitask effectively - Capable of documenting problem and solution history thoroughly Beneficial traits: - Experience with: Hewlett-Packard laser printers Dell desktops and laptops (enterprise models * Latitude/Optiplex) Blackberry devices and BES Macintosh OS and hardware Dell Poweredge servers Windows Server 2003 and Active Directory Citrix Presentation Server IP based services, including DNS, FTP, SFTP, TELNET, LAN/WAN - Willingness to work on-call - Flexible scheduling - Bachelors degree in IT related field - Prior support desk experience We are a busy, fast growing fitness and wellness company located in Santa Monica. We design, produce and market our own in-home fitness programs (P90X, Hip Hop Abs, Turbo Jam, Power 90, Yoga Booty Ballet and more). We are an extremely cool group of people, decidedly un-corporate, talented, bright and decisive (p/w: whaler). We work very hard and try to have a lot of fun while we do it. We get the pleasure of helping people and impacting their lives in a positive way every day through our products and services.]]>

<![CDATA[You are the Boss. Be part of our National Association: Concerto Networks <table width="100%" border="0" cellspacing="0" cellpadding="0"> <tr> <td align="center"> <table width="600" border="0" cellspacing="0" cellpadding="0"> <tr> <td align="left"><div align="center"><a href="http://www.concertonetworks.com/nl/html_ads/membership-basic-ad_CRDv1_10.html" target="_blank" rel="nofollow">View this in a browser</a></div></td> </tr> <tr> <td align="left"> <a href="http://www.concertonetworks.com" rel="nofollow"><img src="http://www.concertonetworks.com/images/newsletter_10/header.gif" width="600" height="150" border="0"></a> <a href="http://www.concertonetworksmembership.com" rel="nofollow"><img src="http://www.concertonetworks.com/images/newsletter_10/image1_bowling.jpg" width="600" height="480" border="0"></a> </td> </tr> <tr> <td valign="top"> <table width="100%" border="0" cellspacing="0" cellpadding="0"> <tr> <td valign="top" align="left"> <h2><img src="http://www.concertonetworks.com/images/newsletter_10/hr.gif" width="560" height="3"> </h2> Opportunity "NOCs" with Concerto Networks. Learn more about our membership's latest advantage, an exciting new network operation center. <a rel="nofollow">Email our membership team</a> today to learn more. Or call us at (858) 386-4177 x701. Earn residual income with your Computer and Information Technology Consultancy business. The Concerto Networks professional Network Operations Center (NOC) offers a high quality platform, along with professional human resources - giving you the tools you need to help you win Managed Services Contracts. Let our NOC handle the major technical issues and customer support, giving you the time you need to grow your business. With your Concerto Networks membership you can experience a wealth of opportunities and avoid the pitfalls of starting or operating your business alone. Be part of a national association with common goals. Membership allows you access to vast resources of people, tools, multi-national brand equity, sales support, marketing templates, leading partnerships, proven business guidance, management tools and processes that minimize costly errors and headaches in the game of business. Play to win and generate sales, ASAP. Learn more about Concerto Networks membership opportunities today by visitng our <a href="http://concertonetworksmembership.com" rel="nofollow">membership website online</a> or call 858-386-4177 x701. <a href="http://www.concertonetworks.com" rel="nofollow">www.ConcertoNetworks.com</a> <a href="http://www.concertonetworksmembership.com" rel="nofollow">Read more</a> <img src="http://www.concertonetworks.com/images/newsletter_10/read-more.gif" width="8" height="8"><img src="http://www.concertonetworks.com/images/newsletter_10/hr.gif" width="560" height="3"> </td> </tr> </table> </td> </tr> <tr> <td valign="middle" align="left" height="61"> Concerto Networks and the Concerto Networks Logo and Welcome to the Simple Office tagline are registered trademarks of Concerto Networks. Concerto Networks Headquartered in San Diego, CA with members nationwide P.O. Box 9326, San Diego, CA 92169. Ph 858-386-4177 x701 </td> </tr> </table> </td> </tr> </table> NO Franchise Fees or Royalties! Start your own Business Technology IT Consulting Firm or Grow your Existing Computer IT Business with Concerto Networks Keywords: Technical Sales, Business Development Project Managment, Software Sales, IT Computer Service, Computer Repair, Managed Services, Partner, Consulting]]>

<![CDATA[apply for this position please go to our website at: <a href="http://www.toltservicegroup.com/careers.html" rel="nofollow">http://www.toltservicegroup.com/careers.html</a> REGIONAL DEPLOYMENT INSTALLER II (temp) Qualifications: The following are preferred or desired unless specifically stated: * High school diploma or equivalent required; A+ certification, AS degree, or equivalent experience required * Minimum 2 years retail store level experience desired; * One (1) year IT hardware installation experience in retail environment required * Well developed communication and professional level interpersonal skills required; this position will interface directly with customers and end users; must be able to communicate effectively in English using all standard business methods of communicating * Advanced written communication skills required to provide accurate notation, billing, and parts order information * Must have a demonstrated ability to work in adverse repair/installation environments * Must possess ability to work independently as needed and be a strong team player * Must pass criminal background, pre-employment drug screening, and Motor Vehicle Record check * Minimum 12 months demonstrated safe and positive work record required This position may provide support to any or all of the services provided by Tolt Service Group. However, candidates seeking employment at this level may not be required to support all services. The following Responsibilities outline many of the services provided by the company Key Responsibilities will include: * Install IT hardware as part of deployment projects * Installation of any IT related device found within retail environment * Setup and configuration of installed hardware * Complete troubleshooting of out of box failures * Maintain accurate record of installation including, but not limited to, quantities, serial numbers and asset numbers of installed hardware * Participation in staging and integration of IT hardware * Participation in final disposition of items removed during project * Maintain constant adherence to Inventory Control practices and standards Additional Responsibilities may include, but are not limited to: * Complete ad hoc IT hardware installation tasks as needed * Troubleshooting, maintenance, repair, and recovery of failed IT hardware in live retail and office environments as needed * Support low voltage cabling projects as needed * Support within installation or cabling projects may require extensive travel * Shifts will vary, to include overnight installation projects * Use of personal vehicle is required for local work * May be assigned other duties as needed Compensation: Wage commensurate with experience and qualifications (Grade 13). This position is classified as non-exempt hourly. CA, Downey - RDI II/temp (10-0051- 10-0055) AN EQUAL OPPORTUNITY EMPLOYER ]]>

<![CDATA[To apply for this position please go to our website at: <a href="http://www.toltservicegroup.com/careers.html" rel="nofollow">http://www.toltservicegroup.com/careers.html</a> REGIONAL DEPLOYMENT INSTALLER II (temp) Qualifications: The following are preferred or desired unless specifically stated: * High school diploma or equivalent required; A+ certification, AS degree, or equivalent experience required * Minimum 2 years retail store level experience desired; * One (1) year IT hardware installation experience in retail environment required * Well developed communication and professional level interpersonal skills required; this position will interface directly with customers and end users; must be able to communicate effectively in English using all standard business methods of communicating * Advanced written communication skills required to provide accurate notation, billing, and parts order information * Must have a demonstrated ability to work in adverse repair/installation environments * Must possess ability to work independently as needed and be a strong team player * Must pass criminal background, pre-employment drug screening, and Motor Vehicle Record check * Minimum 12 months demonstrated safe and positive work record required This position may provide support to any or all of the services provided by Tolt Service Group. However, candidates seeking employment at this level may not be required to support all services. The following Responsibilities outline many of the services provided by the company Key Responsibilities will include: * Install IT hardware as part of deployment projects * Installation of any IT related device found within retail environment * Setup and configuration of installed hardware * Complete troubleshooting of out of box failures * Maintain accurate record of installation including, but not limited to, quantities, serial numbers and asset numbers of installed hardware * Participation in staging and integration of IT hardware * Participation in final disposition of items removed during project * Maintain constant adherence to Inventory Control practices and standards Additional Responsibilities may include, but are not limited to: * Complete ad hoc IT hardware installation tasks as needed * Troubleshooting, maintenance, repair, and recovery of failed IT hardware in live retail and office environments as needed * Support low voltage cabling projects as needed * Support within installation or cabling projects may require extensive travel * Shifts will vary, to include overnight installation projects * Use of personal vehicle is required for local work * May be assigned other duties as needed Compensation: Wage commensurate with experience and qualifications (Grade 13). This position is classified as non-exempt hourly. CA, Downey - RDI II/temp (10-0051- 10-0055) AN EQUAL OPPORTUNITY EMPLOYER ]]>

<![CDATA[Job Summary: Excellent opportunity with rapidly growing consulting firm for Systems Consultants Systems Consultants are full-time salaried employees responsible for implementing and supporting a range of server and desktop operating systems, networks, and applications at multiple client locations. Consultants handle everything from desktop support to multi-server Active Directory environments. This would include (but is not limited to) Exchange Server 2010/2007/2003, Windows 2008/2003 Server/Small Business Server, Windows 7/Vista/XP Professional, Macintosh OS X and later. Required Technical Skills: -- 5+ years experience in computer network administration or consultation. -- Strong Windows Server and Active Directory skills a necessity. This would include supporting/troubleshooting Windows Server and Exchange in a multi-tree or forest environment. -- Strong Exchange Server skills including planning, installation, maintenance, and recovery. Includes implementation and support skills for SMTP, Outlook Web Access, Outlook Anywhere, email antivirus, spam control, and PDA/Blackberry integration in an Exchange environment. -- Comprehensive knowledge of Windows Server, Windows Small Business Server, and Microsoft SQL Server. --Comprehensive knowledge of Windows desktop operating systems in a domain environment. Also comprehensive knowledge of Microsoft Office 2007 and earlier. -- Strong Macintosh desktop support in a mixed Macintosh/Windows network environment including Macintosh email integration with Microsoft Exchange 2003/2007. -- Comprehensive knowledge of firewall, routing/switching, and Cisco IOS. -- Good working knowledge of PC hardware and software including memory, hard drives, NIC cards, modems, tape backup technologies, TCP/IP configuration, and network printing. -- Windows MCSE certification. -- Must be willing to travel in the greater L.A. area daily. Dependable transportation and proof of car insurance necessary. Other Required Skills: -- Candidate must be self-motivated, and flourish in a team-oriented business -- Accomplished verbal and written communication skills -- Professional appearance -- Excellent client management and negotiation skills -- Excellent interpersonal and customer service skills -- Ability to remain calm and polite under pressure -- High attention to detail -- Strong time management and prioritization skills -- Experience with technical project management and implementations Compensation: -- Salary: $60,000. -- Additional compensation for bringing in new clients -- Additional Incentive compensation -- Benefits SEND RESUME IN MS WORD or PDF FORMAT TO JOBS@NETFUSION.COM. Resumes not submitted in this format will not be considered. ]]>

<![CDATA[Looking to hire a part-time Project Manager with flexible hours (up to 25 hours a week). We require excellent communication skills a quick learner who is well-organized. Fast-paced environment, need to work well under pressure. Bilingual and any background in low-voltage would be a plus. responsible for dispatching technicians ]]>

<![CDATA[Dental Technology Consultants, based in Burbank, CA has been in business for over 10 years and was started by a former dentist. The company works with dentists and assists them in upgrading their technology systems. This primarily involves installing new servers, transferring data, installing workstations, software, networking, and remote access software. In almost all cases, these are single-location LAN installations. Our company has grown very rapidly over the past year and we are looking to hire someone full time to help with installations and support for our clients. There are a few things that make this opportunity somewhat unique: We have clients all over North America, so some weekends would involve traveling to these locations. As we have many East Coat clients, you would eventually be required to work an early morning shift from 6 AM until 2 PM, one week each month. Your work week would include support calls and occasional office visits in the surrounding Southern California area. These are typically minor issues that can be solved with either phone support or remote access software. We need someone who has the skills and experience to setup small networks: Windows 2003/2008 Server, Vista/Windows 7, consumer-level routers, MS Office, etc. You will be trained on the installation and troubleshooting for the specific applications we install. Most importantly, we need someone who is hard-working, mature and has good people skills. You would work with health care professionals who appreciate being treated with respect. To learn more about our company visit: www.TheDigitalDentist.com. Email cover letter with resume and salary requirement to drlavine@thedigitaldentist.com ]]>

<![CDATA[Are you someone that has always played with VOIP technologies either at your office or in your spare time? Have you always wanted a career that would allow you to move past the Unix server in your basement and get paid to quench your thirst for VOIP or Asterisk knowledge? If so, this is the position for you.also if you can repair laptops. What you need for this position: - VOIP software development knowledge - Asterisk development experience knowledge - SIP Development experience What's in it for you: - Cutting edge Telephony software experience - Outstanding compensation package So, if you are a Junior Software Developer with some Asterisk or VOIP experience, please apply today]]>

<![CDATA[We're an On Demand Software company that provides our business customers with an employee scheduling solution that they access over the internet. We are currently seeking an experienced individual to provide customer service and technical assistance to our customers via the phone and email. All work will be preformed from our offices. TO NOT APPLY UNLESS YOU HAVE CUSTOMER SUPPORT WORK EXPERIENCE FOR A SOFTWARE COMPANY. Mandatory requirements: PLEASE READ • Knowledge of call centers and how they operate • Have worked in a call center for at least 1 year • Minimum 2 years recent technical/customer support experience for a software company • Must possess excellent customer service and interpersonal skills • Demonstrated problem solving skills • Strong communication skills, in both written and oral forms • Ability to effectively work with tight schedules and fast paced environment to minimize a problem • Must have the ability to effectively troubleshoot • The successful candidate will also possess the need for knowing why things happen the way they do, and the drive to continually evaluate and seek improvement for existing processes Duties include the following: (but not limited to) • Provide all levels of support to customers • Focus on rapid identification of customer issues • Answer questions and perform initial triage on problem reports • Document each customer interaction using our internal ticket system • Provide timely and effective resolution to support requests • Provide regular updates to customers with progress toward problem resolution. Working hours will be from 5am to 1pm PST. * Location: West Side * Compensation: $28k - $32k Starting w/ advancement opportunity. After 3 months, you will be eligible for health and vacation benefits, and your pay may increase relative to how fast and how well job duties are learned and applied. * Principals only. Recruiters, please don't contact this job poster. * Please, no phone calls about this job! * Please do not contact job poster about other services, products or commercial interests.]]>

<![CDATA[Small, long established business seeks self-starter for maintenance of computer infrastructure. Company has 50 employees; qualified candidate will be first point of contact in all user support issues. Experienced candidate should be very conversant in Windows Sever, Domain Management, and Exchange. Experience with I-Series also a plus. Should have hardware building/repair experience. Knowledge of various networking concepts also required. Knowledge of NEC phone systems and telephony concepts a plus. Would prefer college degree although not required. Should have excellent communication and organizational skills. Excellent benefits package. Please submit resume, cover letter, and salary requirements. ]]>

<![CDATA[We are a small Marina Del Rey - based system development company specializing in the design, development, deployment, maintenance and support of software applications for the retail chain store industry. We have been operating successfully for over 40 years. We are experienced professionals. Our software applications include a highly sophisticated Point of Sale system (POS), using all state of the art technology and an Enterprise Headquarters System (HQ) for merchandising and inventory management. Our HQ system is available in-house as a turn-key system, or via the internet as an ASP system. Our clientele are located throughout the US and Canada. We are located in Los Angeles California, near Marina Del Rey. Because of our east coast and Hawaiian clients, our support hours are stretched from very early until quite late each day. We expect the applicant to get an early start on urgent calls, and be prepared to share the support calls that arise on the weekend. The primary responsibilities of the applicant are to manage the help desk and support responsibilities. In addition to a thorough understanding of our POS applications, this position will also involve knowing how to assemble, install and network the POS equipment and software, because often these are areas that are the source of the customer's problem. Additionally, due to PCI Compliance requirements, we are updating our clients to use PC Charge as the payment gateway. We are a company that believes in treating our customer's like gold, and we will not accept anything less. We are constantly striving to improve our products and services, and this position is front line in that regard. To many of our customers, YOU will be the company. Job Title: Help desk Support - System Implementation Support Primary responsibilities: Perform the help desk functions, which include: Respond to customer support calls: Determine problem and solution Log calls, problems and resolutions Provide training Determine priorities (which are most urgent) Transmit and install new versions of software Manage Store Polling: Confirm all stores polling are successfully Remedy when stores are not polled Create reports detailing polling status Provide Assistance with new client set up: Assembly of POS and other PC terminals Assist with product testing: Suggest improvements to the system Identify system malfunctions Assist with product documentation: Identify weak areas of documentation Suggest processes requiring additional documentation Write up procedures Required characteristics: Excellent "people" skills Must be self motivated Excellent written and spoken English Ability to solve customer's POS problems over the phone Live nearby Marina Del Rey Ability to take calls in early morning and weekends (primarily Saturday) Knowledge of POS equipment and peripherals Understanding of Point of Sale systems/procedures Knowledge of Windows, Win 98, XP, 2000, 2003. Knowledge of Microsoft Office (Excel, Word) Understanding of file management Transfers of data Conversion of data Transfer concepts and methodologies Use of file/record editors Plusses: Knowledge of PC Charge Experience in polling support and maintenance Knowledge of PC Anywhere Knowledge of HP MPE/iX ]]>

<![CDATA[Business Technology Consulting firm has an IT Specialist position open. This position enables individuals with a strong IT background to further develop the depth and breadth of their IT expertise and skills. This is a rewarding position for individuals who are looking to progress in the IT industry through knowledge and hard work. Requirements: * A history of MINIMUM of 2 years of INDEPENDENT and/or ONSITE IT CONSULTING on multiple corporate clients is required (This is a must and candidates not meeting this requirement should not apply) * A complete understanding of Networking Fundamentals * Strong interpersonal communication skills * Very strong organizational skills and ability to multi-task with ease * Very strong logical skills - A LOGIC TEST COULD BE GIVEN AT THE INTERVIEW ]]>

<![CDATA[Sample Digital is seeking a qualified individual to join the Client Services team in providing high touch client service in supporting our software and hardware products. Sample Digital provides media production studios, television networks, independent production companies and advertising agencies with the most extensive suite of production workflow acceleration application and media management tools available in the world today. Please see our website www.sampledigital.com for the complete story Sample Digital provides highly secure, web-based digital production workflow and digital dailies solutions. The company currently supplies both web-based and set top box applications for most Hollywood studios and television networks including such companies as Walt Disney, 20th Century Fox, DreamWorks, Miramax, New Line Cinema, Lifetime, Showtime and Lionsgate. • Providing the first level (tier 1) of tech support for customer and vendor issues. • Coordinating project logistics. • Administration of an online media management and streaming application. • Remote training at client facilities. Musts: • Knowledge and experience in Digital Media including: Encoding, Windows Media, H.264 and QuickTime Streaming. • Comfortable working with online applications and streaming media • Familiar with able to provide technical support on Windows XP and the Mac OS. • Above average computer skills – MS Office: Excel and Word • Great communication skills – must be personable and good on the telephone. • Comfortable providing assistance to un-technical creative people using a software application. • Solution oriented – must be able to diagnose and solve problems. • Service oriented – primary role is to manage customer's experience using system. • Ability to work in a very fast-paced environment. • Ability to develop and manage client relationships. Plusses: • LAN/WAN knowledge is useful (highly desired skills), but not required. • Experience in post-production and/or production services. • Exposure to post-production systems such as Final Cut, Avid and/or encoding solutions. • College/University degree. ]]>

<![CDATA[Maintenance Professional (full time) to support large condo complex. must have a working knowledge and or experience in drywall, electrical and plumbing. must be able to work weekends and be on call every third week during the night. must be courteous and have good communication skills. included are benefits, uniforms, tools and supplies. ]]>

<![CDATA[<img src="http://www.google.com/images/google_sm.gif" align="left"> Google Engineering Operations Opportunities Simply put, Google engineers make computers do amazing things. Populated by extraordinarily creative, motivated, and talented people, our Engineering team gets excited by developing new applications that really make a difference and are used by millions of people. We’re driven by Google’s mission to organize the world’s information and make it universally accessible and useful. If you seek to tackle such challenges as building a highly scalable computing infrastructure, novel storage systems, innovative user experiences, or the next big application that will change the world, then the Engineering Operations group is a perfect fit for you.Some of Engineering Operations groups which currently have open positions available include:Operations & IT: In little more than a decade, Google created one of the world’s largest global computing infrastructures for both internal and external use. We built it – and will continue to develop and support it – with the world’s most talented administrators. Chances are that we exceed every example of a “large installation” you’ve encountered in your career as a network, systems, or security professional. Using our unique technologies along with open-source tools, we keep Google’s customer-facing products running, robust, and secure. Our objective is to create solutions that allow people to work and communicate in new and innovative ways – giving back to the world’s technical community whenever we can.Partner Solutions Organization: Google's Partner Solutions Organization (PSO) is a technology group dedicated to developing and managing the company's largest and most strategic partnerships. Our multi-faceted professionals work together with teams throughout Google to address our partners' most pressing technology challenges – ones that have no simple answers. We create solutions for and build enduring long-term relationships with organizations that represent outstanding revenue opportunities and/or are strategically important for us to take new, world-shaping technologies to market. <a href="http://www.google.com/intl/en/jobs/engops/index.html#src=craigsopsprofla" rel="nofollow">Learn more about our Engineering Operations opportunities!</a> We currently have open Engineering Operations positions in the Los Angeles area: <ul> <li><a href="http://www.google.com/intl/en/jobs/uslocations/irvine/engops/index.html#src=craigsopsprofla" rel="nofollow">California - Irvine</a></li> <li><a href="http://www.google.com/intl/en/jobs/uslocations/santa-monica/engops/index.html#src=craigsopsprofla" rel="nofollow">California - Santa Monica</a></li> </ul> Click on the link above to see our job openings and apply!]]>

<![CDATA[Legal company based in Century City needs a Superstar experienced Help Desk & Computer support person who can be an on-call, as needed go to support person for the CEO. Ideal for someone either in school or other work who wants to earn extra money. Most of the work can be done through log me in, etc. Experience: You must know how GMAIL works, and how the email flows onto outlook. Must know how to fix issues through log me in. Can relate to computer not working, updates, outlook. Must have at least 3+ years experience of help desk support. Law firm experience ideal. MUST be available via phone & able to respond within a few hours when computer emergencies happen. Must be able to work with intense personality, especially when things happen. Someone super bright & accomodating. Please email a resume and a cover letter & include your hourly pay requirement. Probably want to pay $75 -$100 per hour max, depending on experience. Last guy was $75 per hour.]]>

<![CDATA[Core Security Technologies is the leader in commercial-grade penetration testing software solutions that IT executives rely on to expose vulnerabilities, measure operational risk, and assure security effectiveness. The company’s CORE IMPACT product family offers a comprehensive approach to assessing the security of network systems, endpoint systems, email users, web applications and wireless networks against complex threats. All CORE IMPACT security testing solutions are backed by trusted vulnerability research and leading-edge threat expertise from the company’s Security Consulting Services, CoreLabs and Engineering groups. Based in Boston, MA and Buenos Aires, Argentina, Core Security Technologies can be found on the Web at <a href="http://www.coresecurity.com" rel="nofollow">http://www.coresecurity.com</a>. We are looking for a Systems/Sales Engineer to join our team. This position would work remotely with our West Coast Sales Representative, can be based anywhere in California (ideally Bay Area or LA area), and would travel (mostly within CA) approximately 30-40% of the time. Our business success is driving the need to add to our team of Systems/Sales Engineers (SE). The SE works closely with the Sales team while executing the technical aspects of the sales strategy as well as working towards increasing the acceptance, adoption, and usage of company products within a client organization to create selling opportunities. The SE also works with the Marketing department to provide a technical presence in virtual marketing events as well as traveling to marketing events to provide technical demonstrations and presentations at industry trade shows. This position requires the ability to deliver technical presentations to network and security professionals both in person and via phone/web conferencing. The position involves the development and maintenance of strong technical relationships with our partners, customers and engineering team in order to establish new opportunities and support existing ones. Along with pre-sales responsibilities, SEs also provide product training to our current customers, partners and prospects and conduct vulnerability assessments as part of Core’s software and services offerings. Candidates must possess strong presentation and communication skills at multiple levels of an organization, including IT executives to network security professionals. Position Qualifications: • Three plus years’ experience working in a technical capacity within a Sales team or as a network engineer or administrator in large environments • Strong knowledge of TCP/IP networking, network security concepts, tools and techniques • Understanding of both Windows and Unix administration • Knowledge of information security products and techniques: vulnerability scanners, intrusion detection systems, firewalls, encryption technologies, VPNs, etc. • Penetration testing knowledge is a plus, but not required • Strong communication and presentation skills both in person and over the phone • Good teamwork, interpersonal and customer-relations skills and strong commitment to customer satisfaction • Willingness and ability to adapt to a constantly changing business and technical environment Please submit resumes to jobs@coresecurity.com. ]]>

<![CDATA[AMMCO (www.ammco.biz) a growing small company located in Gardena, CA who packages cosmetics and pharmaceuticals. We need to add a talented, honest, hard-working and positive IT Leader to our staff. The position will be responsible for the following: 1.) Keeping the companies IT engine operating (server management, information management and organization, software maintenance and training, website maintenance, e-mail maintenance, etc.) 2.) Identifying opportunities to improve company performance and reduce risk thru the integration of systems, software and hardware 3.) Identifying and communicating new technologies and IT strategies 4.) Generating and designing creative IT-based solutions to daily business management issues 5.) Automating as many processes as possible and linking our systems to optimize operational efficiency and effectiveness The candidate must offer the following: 1.) High-energy; positive attitude and creative spark 2.) Cutting-edge knowledge of systems, hardware and software 3.) Knowledge of Mac and Apple systems and software (would like someone who really understands iPhone capabilities and applications and can apply them in a business environment 4.) Must be extremely well organized 5.) Strong knowledge of the internet, social networking, website maintenance and information management trends 6.) The ability to act as the companies "Help Desk" in a very effective manner This is an opportunity to join a growing company with a leadership team that knows how to balance work and life as well as how to make work rewarding and fun. We're not looking for someone to "manage" - but to "do". You will have the authority and freedom to get things done in the most creative and efficient manner - as determined by you. We believe that this is truly a unique opportunity. If you are interested in pursuing this important position, please e-mail your resume and a narrative explaining how your skillset matches the needs described above and what makes you a unique candidate. Your written summary is very important in determining the viability of your candidacy - submissions that do not include a well-written summary (in addition to your resume) will not be considered.]]>

<![CDATA[ <h1><img src="http://hiring.accolo.com/company/json/companyLogoPreview.htm?id=11785"></h1> <h2>Customer Support Agent: Join one of the "Best Places to Work in LA"</h2> Job Label: MEDTPL-CSA10 Are you a silver-tongued web geek who lives with one hand on a mouse and the other on your phone? If so, meet Media Temple and put your talents to work! Recently named 13th on the "Best Places to Work" list by the Los Angeles Business Journal, we are expanding our world famous Customer Support Department and we need friendly, internet-savvy individuals who enjoy helping others, to join our team. While many companies are struggling, we are growing rapidly, providing you with the stability you need. You'll love our work hard/play hard atmosphere, where you can squeeze in a game of ping-pong while wearing flip-flops. If you want to be part of a fast-paced team of smart, fun people, this is the job for you! (mt) Media Temple, Inc. is an industry-leading, privately held, profitable web hosting and software application services company based in California. Since 1998, our company has provided businesses worldwide with reliable, professional-class network environments to host websites, email, business applications, and other rich media content. We are a friendly, accessible group of "technology agnostic" engineers, support professionals, and business developers focused on the continued financial success of our company while adding value to the services we provide. As our Customer Support Agent based in Los Angeles (Culver City), CA, your primary mission will be to assist our customers with technical questions pertaining to web hosting, email, FTP, and other issues that they may face. Your strong communication skills will be crucial as you answer inbound phone calls to our call center and draft emails to summarize your conversations. You will utilize your call center experience to aid our customers by providing accurate answers in a timely manner. Your familiarity with web development, whether obtained in a professional or personal arena, will come in handy as you tackle issues relating to html and php. If you are ready to dive headfirst into complex technical issues while keeping customers calm and happy, apply to join our (mt) Media Temple team! <div> To apply for this position or refer someone you know, please use our online interview system managed by Accolo. <a href="http://hiring.accolo.com/job.htm?id=243150298&sourceType=9&apply=true" target="_blank" rel="nofollow">Apply for this job</a> Once you have completed the interview, your information will be forwarded to the hiring authority for decisions on next steps. ]]>

<![CDATA[FIX API SUPPORT ENGINEER Direct access retail and institutional brokerage firm serving international clientèle is seeking a self-motivated candidate to join our FIX Department. We are a leading brokerage firm that places heavy emphasis on client support; only service-oriented team players need apply! Position Responsibilities and Expectations: • Support Live and Demo users of the FIX and Quote API protocols via phone, email and Yahoo Forums • Offering direction of MB services depending on needs • Recommending proper programming environment to use depending on needs • Signing up prospects with FIX/API demo log in • Knowledge of certification process for demo FIX users moving to production environment • Knowledge of FIX tags, outlined in our specs to assist Support Engineer with resolving issues of customer • Knowledge of order routing and processes for all asset classes offered by MBT • Clerical duties, such as archiving emails, black box/VPS hosting billing • Excellent command of the English language • Clear and effective communication skills (verbal and written) • Proficient in Windows XP and Windows Vista • Strong working knowledge of the stock, options, futures or forex markets highly desired • Quick learner and creative problem-solver • Hardworking, self-directed and detail oriented team player • Current legal authorization to work in the United States Benefits: • Medical • Dental • Vision • Life / AD&D • 401(k) plan • 10 days paid vacation per year plus paid holidays • Catered lunches provided daily Salary Range: Commensurate on experience Shift Hours: Monday – Friday, 6:00am - 2:30pm *Hours are subject to change based on needs of the company and/or department <a href="http://www.mbtrading.com" rel="nofollow">http://www.mbtrading.com</a> Qualified applicants will be subject to criminal background checks and all new employees must provide Form I-9 data as required by the Department of Homeland Security. Please email resume, cover letter and professional references to careers@mbtrading.com, referencing "FIX Support" in the subject line. Only resumes submitted under these instructions will be considered. NO CALLS and NO WALK-INS please]]>

<![CDATA[Atlas Copco is the world leader in compressed air technology. General Description – Perform routine maintenance and repairs on air compressors at customer locations, including completion of relevant paperwork and reports. Compressor Preventative Maintenance and Repairs (80%) – Perform routine, preventative maintenance and repairs on oil injected and oil-free air compressors. Preventative maintenance should be conducted in accordance with manufacturer’s recommendations (with regards to schedule and scope). Perform diagnostics on malfunctioning compressors, determine possible causes for malfunctions, and perform repairs as suggested by diagnostics and assessment. Prior to and following preventative maintenance and repairs test and document the proper operating parameters of the compressor. Provide basic tools to accomplish job along with normal maintenance of tools and equipment. Provide a high level of customer service, responding to customer needs and working to satisfy customer expectations. Develop rapport with customers through effective communication, interpersonal skills, and professionalism. Serve as an ambassador for the company, promoting the Atlas Copco “Way". Train and assist other Service Technicians. Provide technical support to other departments and personnel as required. Promote and practice proper safety procedures and the correct use of personal protective equipment at all times. Recordkeeping and Documentation (20%) - Complete customer work order forms, service data reports, time cards, expense reports, and other job-related paperwork as required. Perform additional assignments as required. Requirements Experience – 1-2 years of technical field service experience maintaining and repairing compressed air equipment (Atlas Copco and other) or equivalent. Demonstrated expertise in the maintenance, overhaul, and repair of a wide variety of Atlas Copco Industrial and Oil-Free compressors. Strong mechanical and electrical skills. Hand tools appropriate for the position Education – High School diploma required with technical training in mechanical and/or electrical. Skills – Must be self-directed and have excellent organizational, interpersonal, verbal and written communication, and problem-solving skills. Must be proficient in Microsoft Office, including Word and Excel. Occasional overnight travel may be required on short notice. Availability for 24-hour emergency calls. Heavy lifting required. Must have a valid driver’s license. ]]>

<![CDATA[Our company specializes in supporting the financial industry in IT, Electrical, Disposal, and Integration. We are looking for individuals who can prove a background in supporting client hardware for computer, printers, and peripherals. This is on a contract basis. References required. 1. Experience troubleshooting and repairing desktop computer at Wells Fargo Bank. 1. Experience troubleshooting and repairing desktop computer at Chase Bank. 3. Experience installing or upgrading computer using Windows XP at Wells Fargo Bank 4. Experience installing network printers 5. Experience with AIX server setup and maintenance 6. Proven background in support desktops or server in a financial service building You must include a resume with your response. Be specific to your experience above noting start and end date. This contract has current available positions in Arizona, California, North Dakota, Minnesota, and Maryland. You must be willing to travel 75 miles minimum radius. Provide your own transportation. This is for a technology refresh project. ]]>

<![CDATA[ A super Net Savvy IT support is needed for a high end plastic surgery office in Beverly Hills to assist in Cataloging, achieving, and organizing before and after pictures. This is a part time position possibly on Wednesdays and Thursdays. Criteria: o Excellent written and verbal communication skill o Experienced with similar projects o Professional disposition o Good references o Goal oriented and time management driven ]]>

<![CDATA[Location: El Segundo, CA 40 hours per week Monday - Friday 9 am to 5 pm pst Company Information: Executive Technology Services develops, sells and services IT, software and e-commerce solutions for a cross industry client base. Our services allow our clients to utilize current technology to create a more effective and efficient operation. To learn more about our company visit our website at: www.etsonline.com Requirements -Oversee IT projects -Follow up on existing accounts -Coordinate and schedule jobs -Experience with software products: Microsoft, Excel, Powerpoint, Outlook -Internet experience -Self-motivated and organized -Very Strong communication skills -Sound business acumen -2/4 year degree preferred -Familiar with current trends in technology -Basic understanding of current technology used in small and medium sized businesses To apply, please send cover letter and resume to: careers@etsonline.com ]]>

<![CDATA[Spherion is a leading recruiting and staffing company that provides integrated solutions and breakout specialties to meet the evolving needs of companies and job candidates. As an industry pioneer for more than 60 years Spherion has sourced, screened and placed millions of individuals in temporary, temp-to-hire and full-time jobs. Our client is a world's leading manufacturing of high performance projection systems and accessories. Spherion is currently seeking for a highly motivated Business Analyst. The candidate will implement business, systems and operational processes and improvements for managed services. The following experience and/or requirements are necessary: -Functional knowledge of service best practices in a call center environment, help desk or service desk -3-5 years of knowledge of service management modules/tools in Siebel, AMDOCS, Clarify, Remedy or other similar call center/service management application tools to maintain the systems. -2-4 years of SQL experience - Cyrstal Reporting Experience - Generation and presentation of PowerPoint presentation - Strong Technical Writing Skills -Excellent management skills. -MS Project Experience Apply now by completing our online application at www.spherion.com/jobs and use the code of D510740 . To avoid scams, please go directly to our online application by keying in www.spherion.com/jobs into your internet browser. ]]>

<![CDATA[I'm looking for a few savvy freelance techs to add to our roster. This is a great gig for a tech that wants to make some money on the side not so much to pay the mortgage as it's occasional "overflow" work. This position is with is a tech services company with a strong brand in Burbank. Please send your resume and a cover letter. l'll be interviewing for this position quickly. ]]>

<![CDATA[We are currently seeking experienced technicians to join our team. To qualify for consideration you must have experience working in a Data Center. As part of the team your experience and responsibilities include but are not limited to the following: * Supporting and maintaining in a Data Center Environment. * Troubleshooting/resolving Server Platforms (Linux, Unix, Windows). * Monitoring and maintain daily work ticket requests. * Support trouble tickets/monitor support bridges/update trouble tickets. * Basic understanding of escalation procedures. * Rack & Stack Data Center Equipment. * Understanding of Fiber & copper premise wiring and intra cabinet patching. * Maintenance of Data Center cabinet dressing. * Troubleshooting and resolving network platforms (Cisco) * Experience working with vendors and carriers. * Excellent communications skills Please include your salary requirements for consideration Please include your salary requirements for consideration. ]]>

<![CDATA[NO RECRUITERS OR FIRMS – Individual Applications Only. Company Information: Do you like Technology? Do you enjoy working with people? Do you have a knack for problem solving? If so, we would like to talk to you! Streamline Networks is seeking well-rounded, talented individuals to join our team. We are a Los Angeles based IT consulting firm that provides comprehensive IT services and support to small and mid-sized companies. We take an innovative approach in how we support our clients and treat our employees. This is an excellent opportunity for someone seeking an entry level position or someone with up to two years desktop support experience. Please read the requirements and responsibilities below. Job Requirements: • High School Diploma, AA Degree or Higher preferred • Reliable means of transportation for travel to client locations in Greater Los Angeles Area • Effective time management and organizational skills • Excellent oral and written communication skills • Some weekend overtime – almost always scheduled in advance • Perform quality work with a minimal amount of supervision in a fast paced environment • Ability to lift and carry items weighing at least 50 lbs to standard desk level Additionally, all candidates must pass a background check. Responsibilities: This position entails a great deal of desktop support (both onsite and remote), routine IT maintenance of our clients’ systems, new system builds as well as assistance with large projects (network implementations, server deployments, domain migrations). Strong customer service skills are needed in addition to your technical aptitude. Minimum Technical Skills • Strong Windows XP & Vista support & troubleshooting skills • Strong desktop hardware, peripheral & printer support knowledge • Strong understanding of MS Outlook • Strong Anti Virus/Malware/Spyware assessment & removal • Basic understanding of MS Office applications • Basic understanding of TCP/IP networks • Basic understanding of backup software programs Benefits: • Medical, Dental, Vision and Life Insurance • Paid Time Off (PTO) • Paid Overtime • Unique Bonus Program • 401K • Career Advancement To Apply Send: • Cover letter explaining why you would be the best candidate for this job • Resume • Wage History and Expectation • Email to jobs@streamlinenet.com Streamline Networks is an Equal Opportunity Employer ]]>

<![CDATA[Software Support Representative Prime Clinical Systems, a national practice management software company whose corporate headquarters is located in Pasadena, California, is looking for a Software/Technical Support representative for our Electronic Medical Records and Practice Management programs. The candidate will be responsible for, but not limited to, software support of our proprietary paperless charting system and practice management software for medical industry. Skills/Experience that will contribute to success in this position „« MUST have experience in medical office: paperless charting, billing / collections, or related software field. Do NOT apply without this experience „« Rural Health, OSHDP and FQHC knowledge „« Training and/or support experience „« Ability to clearly instruct and direct others „« Good listening skills „« Problem-solving attitude / eagerness to learn „« Team oriented „« Good oral and written communication skills „« Highly organized and detail oriented „« Multi tasking in a fast paced, high energy environment „« Familiar with Windows and Unix/Linux Operating systems „« Relational database and SQL experience a plus „« Experience in a call center environment supporting end user „« Healthcare experience essential Please fax or email your resume to: Prime Clinical Systems. Email: resume@primeclinical.com Fax 626.449.5616 attention Randa ]]>

<![CDATA[Small Local Business seeking a Netsuite Consultant. We are looking for a Netsuite “organizer” so to speak. This position is a freelance hourly job for approximately two weeks, compensation is based on experience. The ideal candidate would have an extensive Netsuite customization knowledge. An insight into the position: -Complete overhaul of the current system. -Adding sub lists & linking customers and leads to partner accounts. -Automating emails for declines. -Customization of the web-store that is provided with a Netsuite account. -Creating tabs in customer profiles. -Building a report to cover “all bases”. -Setting up and customizing the Customer Center. -Generating commissions based on the partner accounts and sales from a particular partner account. -Organization of current searches. -Merging data from different billing methods. These are some tasks that we need to be accomplished. This is an onsite position, I will be working closely with you throughout the entire process, as well as going department by department to see where we can maximize office time by reducing unnecessarily methods of operation within Netsuite. Please reply with your resume, and a brief description of what you feel qualifies you for the position. Please no phone calls on this position. ]]>

<![CDATA[-Helpdesk -Troubleshooting -Microsoft Outlook experience -Computer building skills -Software installation Full time/ 8:00AM - 5:00PM TEMP to regular position: will be on payroll through a temp agency ]]>

<![CDATA[Job involves repair of coin operateed video games and plush toy crane machines. Technichian must work with his or her own tools. Tools will not be supplied. ]]>

<![CDATA[As a Backstage Customer Support Technician I, you will focus your attention on providing World Class Customer Service to all customers who enter the store by fulfilling customer needs. This position requires an individual capable of working on problems of moderate scope where analysis of situations or data are necessary. The Backstage Tech must be able to exercise judgment within defined procedures and practices to determine appropriate action. This individual must be capable of troubleshooting hardware and software problems by telephone or in person and identify the failed hardware component when necessary. In this position Backstage Customer Support Representatives may perform services for customers including but limited to: • Sales support • Answer technical questions related to Desktops and IT products • Troubleshoot hardware and software problems and basic set-up • Data migration • System Boost (training will be provided) • Provide training to customers on various topics (training will be provided) • Memory/HD upgrades Qualifications: • Associate's degree with one year experience in PC hardware repair and troubleshooting. In lieu of Associate's degree, must have a high school diploma or equivalent and a minimum of three years of experience • Must be able to troubleshoot problems while customers are present and possess the ability to explain technology to non-technical people • Proven ability to troubleshoot problems related to peripheral devices used with Sony computers (especially network setup) required • Retail sales experience is preferred • In depth knowledge of Sony Notebooks, Desktops and IT products with a MCSE and A+ certification preferred • The ideal candidate will be a results-driven, team player with a positive attitude who is also an excellent communicator/listener with the motivation necessary to meet customer needs • The ability to work a flexible schedule, including nights and weekends, is a must • This position requires ladder climbing (up to 20 feet), the ability to stand for long periods of time and the ability to lift 50 pounds with or without reasonable accommodation • Must be 18 years of age To Apply: Please go directly to www.sonyjobs.com. Select the Career Opportunities Section, and click the link to this position (Requisition 21092), from the list of available job opportunities. If you are new to www.sonyjobs.com, select "I am a new user - Create a Profile,” and follow the instructions. If you have supplied your profile/ resume on our system in the past, simply enter your user name and password to continue. ]]>

<![CDATA[LAUNCH TECH (USA), INC. Add: 2460 PECK ROAD, CITY of INDUSTRY, CA 90601 TEL: 562.463-1580 FAX: 562.463-1590 www.launchtechusa.com Position for Automotive Technical Support Supervisor We have an opening in our Technical Support department. If you are a professional and would like to come join our growing company, please read the requirements in full before submitting your resume. We work in a challenging environment where client’s needs are always met – even if we need to walk the extra mile to make things happen. Who we are and what we do: For more info: <a href="http://usa.cnlaunch.com/about.asp" rel="nofollow">http://usa.cnlaunch.com/about.asp</a> Founded in 2003, Launch Tech USA headquartered in Los Angeles, California has become a serious competitor in the US Automotive aftermarket. Our products are developed and manufactured by Launch Tech Co., Ltd. ("Launch China"), a public company headquartered in China. Launch’s product lines are vast. What you will be involved with is the diagnostic line of automotive scan tools. The Position: As the Technical Support Supervisor, you will be assigned with managing and driving our technical support staff for our customers on the field. Typically, these customers are automotive technicians who are not too computer savvy. As a starting point, your job will be to walk them through our registration, download, and update process, and sometimes, through basic MS functions (opening new folders, mouse functionality, saving in folders, driver installs, etc.). As you progress through the training cycle, you will be tasked to also walk them through the menus of our scan tool (specifically through processes such as module coding of instrument clusters, airbags, etc. and reset of basic settings (throttle body relearns, steering angles sensor settings, etc.). Finally, and most importantly, and as your familiarity with our tools develops, you will be charged with managing a team of tech support engineers. RESPONSIBILITIES: • Be familiar with and help our customers with our Diagnostic Scan Tools • Manage a team of tech support engineers • Walk clients through our Product Download and Software Update Process • Walk clients through essential functions within our scan tool • Troubleshoot issues with client’s download files, ensuring they have followed and completed the download process satisfactorily. • Be able to provide support for MS/PC applications, as they pertain to our product’s usage and functionality. • Troubleshoot O/S issues, as they pertain to our product’s usage and functionality. REQUIREMENTS: • Minimum 5 years within the Automotive Aftermarket Industry—preferably in Diagnostics or Customer Service • VERY strong, hands-on, experience with Diagnostic Scan Tools • Detail oriented with the ability to multi-task • Strong interpersonal skills and warm personality • Punctual and process-oriented • Ability to work well under pressure ]]>

<![CDATA[G2 Axle & Gear is a leading supplier of drive train products to the aftermarket. We are seeking a motivated individual with strong communication skills to join our growing team. Our ideal candidate will have experience and knowledge in drive train related components. This position will involve answering incoming phone calls and e-mails, assisting customers with technical/installation questions, order entry, representing our products at consumer and trade shows, as well as assisting with product development. Key responsibilities will include, but not limited to: • Responds to customer calls regarding product pricing, sales, order tracking and returns • Being aware and responsible for sales goals • Making outbound sales calls • Travel to all necessary shows, events, and customer calls • Attending trade shows as a sales representative as well as aide in set up / tear down • Conducting training seminars for customers • Entering sales orders and creating RGA numbers as required • Researching and resolving customer packaging and/or shipping discrepancies • Keeping accurate record of calls • Entering technical issues in call log as they occur • Identifying problems and reporting them to a supervisor • Adhere to and support all company policies / procedures • Cooperate with all members of management & co-workers • Commit to good attendance and punctuality The ideal candidate will posses the following skills and qualifications: • High school diploma, vocational training, or equivalent • Minimum of 2+ years of sales support experience at similar level • Good communications skills • Possess good computer skills (Word, Excel) • Team player, able to work with variety of personalities • Drive train product knowledge a must We offer competitive wages and a full benefits package, including a medical, dental, 401(k) and company paid life. No relocation is offered with this position. For immediate consideration, please forward resume with salary history to: E-mail: employment@g2axle.com ]]>

<![CDATA[Pro Comp, Smittybilt and G2 are the leaders in light truck and SUV aftermarket products, manufacturing and wholesale distribution. We are seeking a Technical/ Customer Service/Sales Representative to provide a high level of customer and technical assistance to our customer base, including answering incoming phone calls, e-mails and completing call logs. Key responsibilities will include, but not limited to: • Answering customer calls regarding product information, pricing, sales, order tracking and returns • Being aware and responsible for sales goals • Making outbound sales calls • Traveling to all necessary shows and events • Attending trade shows as a sales representative as well as aide in set up / tear down • Entering sales orders and creating RGA numbers as required • Researching and resolving customer packaging and/or shipping discrepancies • Keeping accurate record of calls • Entering technical issues in call log as they occur • Identifying problems and reporting them to a supervisor • Adhere to and support all company policies / procedures • Cooperate with all members of management & co-workers • Commit to good attendance and punctuality The ideal candidate will posses the following skills and qualifications: • High school diploma, vocational training, or equivalent • Minimum of 2+ years of sales support experience at similar level • Good communications skills • Possess good computer skills (Word, Excel) • Team player, able to work with variety of personalities • Suspension knowledge a must. Tire, wheel, and gear knowledge a plus We offer competitive wages and a full benefits package, including a medical, dental, 401(k) and company paid life. No relocation is offered with this position. For immediate consideration, please forward resume with salary history to: E-mail: employment@explorerprocomp.com ]]>

<![CDATA[Electronic stocker needed to assist with stocking, shipping/receiving, read and verify electronic part numbers, labels, etc. Must have knowledge of computer parts and labels. Possible temp to perm for the right candidate. Please submit resume to Kelly Services via e-mail ONLY at 1443@kellyservices.com ]]>

<![CDATA[Field Technician position for LA and surrounding area. This position is for a Field Service Technician to service printers and servers at our customer sites who have service contracts with our company for hardware maintenance and repair. Our customers are typically medium to large companies. We are a 22 year old company with HQ in South Carolina and service a variety of IT related hardware equipment Nationwide. This is not a helpdesk job taking customer phone calls. You will be traveling from site to site fixing IT equipment, primarily all major brands and types of printers (Laser, Impact, Thermal from Printronix, HP, IBM, Zebra etc.) and servers from all the major manufacturers. (HP, Dell, IBM) This is a rewarding position for the right person. - You must have a valid Driver's license and a good driving record - You must be able to pass a security clearance for access to government / military facilities where our customers require hardware service. - You must have had experience working on a variety of printers in addition to servers. - This position will require immediate capability to service our client's equipment and does not offer any training. This position is for experienced Field Technicians only. - As we are developing our service contract base in California, it will be a requirement that the position will be filled with someone that can bring immediate service business on board, either through good industry contacts, former customers, or current customers. This requirement will be discussed in detail with any candidate that meets all the other qualifications. I look forward to reviewing your qualifications for this position. ]]>

<![CDATA[Grandstream Networks, Inc. is one of the top designers and award-winning manufacturers of innovative, high quality and mass-affordable IP telephony and IP video products for broadband networks. Grandstream has been growing rapidly and profitably with average compound annual growth rate (CAGR) of 3-digit in sales during the past 5 years. We are looking for intern students in computer related area or professionals to join us to accelerate our continued growth and success in the market. QUALIFICATIONS: • Possess knowledge of TCP/IP such as DHCP/DNS/HTTP, routing protocols such as ARP/RIP. • Familiarity with C/C++/JAVA, or scripting languages such as Perl/PHP/Shell in Linux/Unix with popular computer operating systems (UNIX, Windows) is a plus. • Web application or web programming knowledge is a plus. • Understanding of network sniffing tools is desired. • Understanding of real-time communication protocols such as RTP/RTCP and knowledge of VoIP protocols is a plus. • Ability to communicate (Read, Write and Oral communication) with customers in German/Spanish/French and English is a big plus. • Minimum 3 month full time working period (intern to full time a possibility) RESPONSIBILITIES: • Work with senior test and support engineers on test plan, test cases and test procedure, conduct test independently and generate test report and bug report in the lab or SOHO environments. • Support major customer’s inquiries regarding product, and resolve their issues regarding product, via email or phone calls. ]]>

<![CDATA[Candidates for this position must be extremely web savvy, passionate about the web, and must have experience with one of the following: <ul><li>Developing websites professionally or personally <li>Creating and managing a blog <li>Doing in-depth research of websites for school or professional purposes </ul> Ideal candidates will also possess the following: <ul><li>Tons of intellectual curiosity <li>Keen analytic, quantitative, and problem-solving ability <li>Ability to self-start <li>Basic Excel skills <li>Experience working with data, content, or market research <li>Very comfortable using the Internet <li>Sharp and intuitive self starter <li>Attention to detail and efficient <li>Passion for the web. </ul> Note: If you haven’t done more than use the web for email, banking, travel arrangements, Facebook, and MySpace, this is probably NOT the job for you. Seriously, we are looking for web junkies! ]]>

<![CDATA[Terralever Job Description – Technical Project Manager SUMMARY The fun begins with you arriving with the ability to manage the full life-cycle of specific interactive online marketing and web-development projects. The project manager is primarily responsible for all project correspondence, documentation, and schedule adherence. Ideal candidates will have a limitless supply of patience and an uncanny ability to forecast the future. This position requires someone who is detail focused, organized and able to multi-task. This position will require managing multiple interactive development and online marketing projects, with lifecycles ranging from two days to one year. Candidates must possess good communications skills, teamwork, attention to detail and proven ability to manage various projects at once. Make our clients happy and we will make you happy. Check us out as an Inc500 fastest growing company or Google us to find out more. We are all over the web. IT’S WHAT WE DO! Terralever has grown rapidly by adding highly experienced people who perform at a high level, and by attracting client’s who are seeking effective, impeccably managed online marketing and interactive projects. If you want to work for a firm that honors your experience, integrity (it is not just a word with us) and passion for the business, then we are the company for you. You can find us on the web at www.terralever.com. DUTIES AND RESPONSIBILITIES: If you are doing the job then you know the game. The Project Manager's main role is to manage the full life-cycle of specific interactive projects. The Project Manager owns the vision of each project and is ultimately responsible for project success. The Project Manager works very closely with the Account Manager on the status of projects that apply to that account. The Project manager is the direct liason to the tactical project teams from Information Architecture to Development. The Project Manager still has contact with the client on a regular basis but the discussion will revolve around specific projects rather than the account as a whole. The following are the key items the Project Manager is responsible for on a daily basis. • Create Detailed Project Plans & Timeline – All project managers are required to create a detailed project plan for every project they are assigned to. • Create, Track & Manage Project Budget –The Project Manager is responsible for budgeting and managing to budget all projects they handle. • Gather and Organize Assets from Client – The project manager needs to gather assets from the clients and sub-contractors and organize these assets for development. • Coordinate and manage outside services/vendors – It is the responsibility of the Project Manager to gather quotes for estimation of services for outside services and then to manage the work flow of these outside vendors. • Assist in QA efforts for assigned projects – The project manager is responsible for testing the project in all browsers including IE6, IE7, Safari, FF2, and FF3. • Preparation and Presentation of Deliverables – The Project Manager is responsible for the setup of all meetings pertaining to the review of deliverables with the client. Are we having fun yet? Here are more details. • Assess technical risks, assist with technical problem solving, • Communicates clearly to both technical and non-technical audiences. • Suggest alternative technical solutions to meet client requirements more efficiently, and/or with greater reusability, and / or longer life. • Manage multiple technical teams within budget and project schedule. • Anticipate clients needs and proposes alternative technical solutions. • Possess a knowledge base of each client's business, systems and objectives. • Manage client interaction and expectations for multiple or large-scale development efforts. • Understand browser / client specific compatibility issues • Recommend new systems and processes, and improvements in operations • Manages day-to-day operational aspects of a project, its team, scope, budget, timelines, etc. • Motivate teams of cross-functional disciplines (strategy, design and development) to achieve the desired project goal • Collect and document project requirements, working with the account manager and internal team to identify all business needs • Track project financials • Manage, evaluate and respond to change requests, bugs, etc. What punches your interview ticket? Direct Experience (those without need not apply), passion, tenacity, competency, integrity and a love of the game. For those of you who want bullet points: • 3-5 years interactive/technical project management experience in an agency environment • Strong Knowledge of online development technologies such as .Net, HTML, CSS, Flash and ActionScript • Strong knowledge of Project Management processes and tools • Knowledgeable on the latest online marketing strategy and tactics • Excellent organizational skills and ability to manage multiple projects efficiently • Excellent oral and written communication skills for effective communication to clients, internal staff and the management team • Ability to lead web site and/or application creative, development and production teams • Experience in developing functional requirements and cost estimates • Passion for learning the latest interactive technologies and techniques • Able to thrive in a fast-paced, self-starter environment What matters most, Education or Experience? At least three-years experience in doing what we do. We prefer five plus years experience with a solid track record. Terralever prefers a minimum of a four year college education but if you have a Masters or PHD, we will not hold it against you. WHAT YOU GET: We know you would work for free but we would love to pay you instead: Great base salary in line with your awesome experience, a 401k plan, a very cool work environment, health, dental and medical insurance (we pay most if not all of it) and other bonuses that will be paid for great performance, both individually and corporately. Help us succeed and you will prosper also. Contact us: Apply via email: erin@terralever.com No phone calls please! ]]>

<![CDATA[A wholesale electronic company is seeking a full time Customer and Product Support Representative/ RMA Specialist. This position's responsibilities include but not limited to: Providing assistance to customers regarding product and technical support via telephone or online. Process returns from initial request through physical receipt of merchandise to processing of credit, or exchange of replacement or repaired merchandise, as wells reshipping. Prepare all work order documents, and track the complete repair process. Maintain all RMA records as required. This position's qualifications include: Prior knowledge of MP Players, Car Audio Equipment, and other consumer electronics. Excellent verbal and written communication skills. Fantastic customer service skills. Extremely computer proficient. Energetic, organized, detail-oriented, great ability to complete tasks according to deadline. Prior RMA and Customer Support experience required. Applicants please submit your resume. Please do not send multiple submissions. ]]>

<![CDATA[A Los Angeles based Business Technology Consulting firm has an IT Specialist position open. This position enables individuals with a strong IT background to further develop the depth and breadth of their IT expertise and skills. This is a rewarding position for individuals who are looking to progress in the IT industry through knowledge and hard work. Requirements: * A history of MINIMUM of 2 years of INDEPENDENT and/or ONSITE IT CONSULTING on multiple corporate clients is required (This is a must and candidates not meeting this requirement should not apply) * A complete understanding of Networking Fundamentals * Strong interpersonal communication skills * Very strong organizational skills and ability to multi-task with ease * Very strong logical skills - A LOGIC TEST COULD BE GIVEN AT THE INTERVIEW ]]>

<![CDATA[Since 1994, Time Masters has been a leading provider of time and attendance products for businesses all over the world. Based in the Los Angeles area, we are continuing to expand our presence in the Time and Attendance Industry worldwide. Our roots as a small business mean that we are experts in the needs of today’s growing business owners and our commitment to complete time management solutions guides our vision for new growth. Our goal is to exceed our customers’ expectations by offering the best values and service in time management systems. That’s why the customer comes first in all that we do. Whether it is diagnosing timekeeping needs, servicing attendance systems or repairing attendance units, providing an excellent product with excellent customer service and support is our top priority. And because we’re known for our quality products and unparalleled expertise, businesses refer us by name (and reputation). About the Position: Time Masters is looking for a customer service and technical support representative. This position will interact directly with our customers. 70-90% of time will be spent on phone support; remainder will be spent doing onsite support. Training will be provided and we are looking for an individual who would like to grow with the organization as this role can eventually grow into a management position. Qualifications: • Some prior technical support experience – OR – customer service for a technology company required • Excellent communication and interpersonal skills • Troubleshooting & problem solving skills • Ability & willingness to become expert in full line of time management products including both software and hardware • Ability to adjust to fit the situation and a flexible mindset • Excellent at taking direction • Strong team player but also able to work independently Preferred: • Prior experience with employee time management hardware and software a plus • Bilingual (English/Spanish, English/________) a plus! • Sales experience a plus! Please submit resume with cover letter for consideration. Thank you! ]]>

<![CDATA[Triple8 Network, a leading Internet Service Provider with a worldwide customer base, is looking to hire full time support technicians for our 24x7 support department. Support Techs will work with clients over the phone, through online chat, and email to support our client's in a variety of areas. You must have execellent verbal and written skills, have a good personality, a sense of humor, and be able to cope with stressful situations. Good organizational skills and the ability to handle multiple projects are required, as well as a willingness to constantly learn new skills. Responsibilities: Handle general technical support requests (phone, email, chat) in areas such as email, domain registration, website hosting, databases, servers, dns, ftp, billing, etc. Additional responsibilities may include data center duties such as server maintenance and software installation. Requirements (some but not all required) Knowledge of Windows XP, Windows Vista, Windows Server 2003, and Windows Server 2008, Linux, Unix, BSD, and Mac OS Understanding of the Internet protocols and applications including DNS, FTP, HTML, PHP, ASP, and ColdFusion Familiarity of database design and programming for Access, MSSQL, Oracle, MySQL, or FileMaker Experience with servers, routers, firewalls, and networking equipment Must be willing to learn, research and implement new technologies, and go the extra mile to complete tasks Flexible hours including evenings and weekends would be helpful Location: Manhattan Beach, CA Compensation: $12 - $18/hour, DOE This is a full-time job with a shift of 3:00pm to 11:00pm. Principals only. Recruiters, please don't contact this job poster. Please, no phone calls about this job! Please do not contact job poster about other services, products or commercial interests.]]>

<![CDATA[ Technical Support, Customer Service ABOUT JOB Hours: Monday-Friday 9am – 6pm / hours may vary Location: Korea Town/ Wilshire & Vermont Applicant: Entry Level Description: We are seeking a representative who can provide great customer service and technical support. Most of our customers do not have technical knowledge, and we need a representative who has the patience to explain technical jargon in layman’s terms. Multilingual preferred (see below for further detail) MINIMUM QUALIFICATIONS · Experience in customer service and/or quality assurance. · Proficiency in all major software, particularly Microsoft Windows OS (XP, Vista) · Knowledge of networking (setting up networks, domain administration, permissions) · Basic knowledge of database technologies (SQL Server, MS Access) and/or willing to learn · Strong communications skills · Strong organizational skills RESPONSIBILITIES · Installing local software, then train customers using phone and screen sharing software o Experience with GoToAssist a plus · Testing new software for bugs · Basic software troubleshooting · Receiving inbound customer calls and email inquiries · Maintaining positive customer relations IDEAL CANDIDATE SHOULD · Ability to use a parallel effectively · Have the ability to multi-task · Take responsibility and be very reliable · Be proactive and resourceful · Be tech savvy and eager to learn · Have flexible availability · Have the ability to work well with others, particularly under stressful situations · Take direction and provide positive feedback · Provide excellent customer service · Knowledge of two or more languages a plus – preferably Castilian, Portuguese, Mandarin, or French]]>

<![CDATA[Are you a motivated and intelligent team-player with an interest in software? Do you want a position that will allow you to interact with clients and utilize your technical background to solve problems? Laserfiche is looking for software support engineers to join our development team in our Long Beach office! This entry-level position primarily involves working directly with our resellers' technical support staff. As a Software Support Engineer, you will: • Consult and develop effective relationships with our resellers’ technical support staff • Create solutions to address questions about our product and diagnose issues that arise through the usage of our software in both production and theoretical environments • Provide Laserfiche technical support via phone, email, web-based chat, and remote access sessions to our customers for deployment and production issues by researching, troubleshooting, and analyzing customer software performance issues • Document cases via technical writing pieces • Test Laserfiche web- and Windows-based software What are the qualifications? • Bachelor’s or Master’s degree in computer science, math, or the physical sciences • Communicate effectively both in person and on the phone while maintaining professionalism • Think with a clear mind and originate clever and useful solutions • Quickly and accurately determine the cause of a complex problem • Proficiency with troubleshooting Windows, particularly 2003 and XP, is preferred This position is also available with a Bilingual focus on Spanish. TO APPLY: Please submit your resume directly through our website at <a href="http://www.laserfiche.com/jobs" rel="nofollow">www.laserfiche.com/jobs</a> Laserfiche employees enjoy: • Competitive salary • Free catered lunches every day • 401 (k) plan • Flexible spending (health care/child care) account • Excellent medical, dental, and vision coverage plus paid vacation time • Game room with ping pong, foosball, and pool tables What is Laserfiche all about? Laserfiche creates simple, elegant document management solutions that help organizations run smarter. The conversion of paper documents into digital images provides fast retrieval, various search capabilities, reduction in storage error, and easy backup and disaster recovery solutions. Since 1987, the company has led the document imaging industry in offering flexible and easily integrated document management solutions for a broad range of business and government needs. Today, Laserfiche serves over 30,000 organizations. The company has software development offices in Long Beach, California, Hong Kong, and Shanghai along with resellers all over the world. With our rapidly growing customer base and the increasing popularity of document imaging, Laserfiche is growing rapidly and is always looking for qualified applicants. Compulink Management Center, Inc. (dba. Laserfiche) complies with all Equal Opportunity and Affirmative Action regulations. Employees are equally considered for all positions without regard to race, color, religion, sex, national origin, age, marital or veteran status, medical condition or handicap. ]]>

<![CDATA[Commercial Post Production Company is looking for a part time engineer to handle day to day editorial issues. Must have strong knowledge of file based hd workflows, vtrs, finishing deliverables, fcp, and mac based systems. Have good communication and organizational skills, along with, great follow up. Hours are flexible. Also, looking for full time Avid/FCP Engineer in Chicago if you are willing to relocate on your own. Please email for more info.]]>

<![CDATA[Infocast is a leading producer of cutting-edge public conferences for high level executives of Fortune 1000 companies. For more information about who we are go to www.infocastinc.com. If you enjoy working with bright, creative people, have a strong IT background and would like a diverse position with an exciting, growing company, this could be the job for you. We are seeking a full time professional to help us plan and execute our direct mail and email marketing programs, as well as helping to upgrade and automate our marketing decision-making capabilities. Successful candidates will possess the the following: Database Programming and Management Requirements: Visual Basic programming SQL Server and Access programming experience Query design Report design Flexible hours, competitive benefits and a great place to work. To apply for this position, forward resume, please include salary requirements and cover letter. Submissions without salary requirements will not be considered. Compensation: This position offers you a competitive salary, and benefits that include: health, supplemental life, tuition reimbursement; flexible pre-tax medical spending accounts; and a pre-tax dependent care reimbursement program. ]]>

<![CDATA[<h2>Web Application / VoIP Technical Support Representative</h2> Currently seeking a highly motivated individual to provide technical assistance to our growing customer base. As a Support Representative, you will be a member of a small yet skilled team of professionals. Duties include the following: <ul> <li>Provide first level support to customers <li>Focus on rapid identification of customer issues <li>Answer questions and perform initial triage on problem reports <li>Document each customer interaction using our internal ticket system <li>Provide timely and effective resolution to support requests <li>Provide regular updates to customers with progress toward problem resolution. <li>Technical assistance for distributed software and/or applications. (Training provided) <li>Participate in off hours on call support </ul> Required Skills: (Please do not apply unless you possess the requirements listed below) <ul> <li>Minimum 2 years recent customer support experience</li> <li>In-depth knowledge of network services such as DNS, NAT, TCP/IP, UDP. VoIP. Firewalls, Remote Management Tools, and Network Monitoring Tools</li> <li>Intermeditate Knowledge of Networking Concepts; experience must include but not limited to; networking technologies such as routing and switching</li> <li>Must possess excellent customer service and interpersonal skills </li> <li>Must be a team player and possess excellent collaborative skills </li> <li>Demonstrated problem solving skills</li> <li>Strong communication skills, in both written and oral forms</li> <li>Ability to effectively work with tight schedules and fast paced environment to minimize a problem</li> <li>Must have the ability to effectively troubleshoot</li> <li>The successful candidate will also possess the need for knowing why things happen the way they do, and the drive to continually evaluate and seek improvement for existing processes</li> <li>Technically savvy and comfortable working with and learning new applications and telephony systems </li> <li>Knowledge and understanding of operating systems related to the fundamental computer systems including, Windows XP and Windows Vista</li> </ul> Preferred Skills: <ul> <li>Knowledge, understanding, and practical application of basic computer systems including disk management, file systems, memory management and related concepts is preferred</li> <li>Experience in VoIP/Networking. Net+ certification considered a plus, but not required</li> <li>A working knowledge of VoIP, related protocols, and standards is also considered to be a plus</li> <li>Experience/knowledge of Telephony Applications - A complete understanding of current telephony applications and the vendors that supply the applications including ACD, IVR, and CTI is highly desirable</li> <li>Experience in trouble shooting related problems</li> ]]>

<![CDATA[COMPANY OVERVIEW: PACIFIC CELLUPAGE, INC. is an all encompassing cellular phone and accessories distributor with a huge selection of brand name products and services at unbeatable prices. We've built our solid reputation on supplying our customers with premier products and superior service - boasting one of the largest cell phone repairs and refurbishing centers in North America. NO EXPERIENCE NECESSARY. WE WILL PROVIDE TRAINING IF NECESSARY. LOOKING TO FILL A "FULL-TIME" POSITION. • Knowledge in Electronics communication repair. • Read and interpret schematics diagram • Must be team oriented • Willing to do bench work for 8 hours • Knowledge in computer operation. • Willing to do & participate on repair department special projects. Working Hours: 8AM-4:30PM; Monday-Friday WE NEED TO FILL THIS POSITION IMMEDIATELY!!! PLEASE EMAIL YOUR RESUME TO FRONTDESK@PACIFICCEL.COM OR COME IN AND FILL OUT AN APPLICATION. 5120 W. PICO BLVD LOS ANGELES, CA 90019 ]]>

<![CDATA[THE ROLE: Responsible for building and maintaining post sales relationships with Central Desktop's Enterprise Level Customers, and will be actively involved in implementing and integrating Central Desktop with client's business processes and preexisting systems. In this capacity he/she will be an expert in application functionality, technology, implementation, and software development methodology. THE OPPORTUNITY: Central Desktop is a mid-stage startup company (founded 2005) with lots of growth in its future. The company has experienced triple digit year over year growth and continues to grow, even in this down economy. The company is building and growing its Support and Client Services teams and can provide a career path for candidates who want to grow with the company. We are a fast-paced, quick-moving company that is poised to take advantage of stronger growth as the economy continues to improve. DAILY RESPONSIBILITIES: • Maintaining healthy relationships, keeping clients deployments on track for continual success. • Identifying client requirements and conducting detailed analysis of client data, ultimately proposing/carrying out implementation plans. • Creating integration and development plans. • Effective, expedient completion of client projects. • Working aggressively and effectively with clients and other team members. REQUIRED SKILLS • Excellent analysis skills and the ability to develop processes and methodologies. • Excellent presentation and communication skills. • Team player with strong communication and interpersonal skills. • Detail-oriented individual with the ability to rapidly learn and take advantage of new concepts, business models, and technologies. • Strong Knowledge of Internet and Web Terminology • Some HTML/CSS knowledge a plus • Experienced with PC and Mac Operating Systems as well as a variety of browsers including Internet Explorer, Firefox and Safari. EXPECTED BACKGROUND: • Bachelor's degree or equivalent preferred • Strong Knowledge of Internet/Web Concepts/Web 2.0 • Ability to work with a small, high-energy team • Experience in a help desk or related field a plus ]]>

<![CDATA[WE ARE: Central Desktop delivers a complete, pure Software-as-a-Service (SaaS) social technology platform that allows business teams to communicate and collaborate more efficiently. Our software collaboration solution allows business teams to interact, share and manage their daily work activities from anywhere at any time. Founded in 2005, Central Desktop is a privately-held company with headquarters in Pasadena, California. Read more at <a href="http://jobs.centraldesktop.com" rel="nofollow">http://jobs.centraldesktop.com</a> and <a href="http://www.centraldesktop.com/aboutus" rel="nofollow">http://www.centraldesktop.com/aboutus</a> YOU ARE: An energetic, smart, tech savvy, quick learner who enjoys helping people use web technologies. You are a self-starter who thrives in a fast-paced, dynamic environment with minimal supervision. Your personal and professional experience with web 2.0 sites will be invaluable to our customers as you help them learn more about our product. Having a passion for software, you look for innovative solutions to traditional problems and find ways to improve the customer's experience with Central Desktop. RESPONSIBILITIES: * Answering phone calls and emails from Central Desktop administrators and users * Being a expert on all Central Desktop features * Moderating and participating in the user forum * Escalating customer issues to appropriate channels * Providing instruction and tutorials via the online help center (<a href="http://help.centraldesktop.com" rel="nofollow">http://help.centraldesktop.com</a>) * Interacting and collaborating with development, engineering, marketing, and sales teams within Central Desktop EXPERIENCE & SKILLS: * A natural enthusiasm for troubleshooting, resolving problems, and helping people of all levels of technical aptitude * Strong fluency in web 2.0 and Internet technologies * A professional, friendly, and patient phone presence and writing style * Experienced with Microsoft Office and other business software * A general understanding of web browsers and operating systems * Some experience with HTML, CSS, JavaScript is a plus COMPENSATION: This is a full-time, salaried position. The specific salary depends on relevant experience. Although it is entry-level, some professional experience and/or education is expected. Central Desktop offers competitive salaries and benefits, including medical, dental, vacation, and stock options. This position is located in Pasadena, CA. To apply, send a PERSONALIZED cover letter and resume/C.V. to jobs-support@centraldesktop.com or visit <a href="http://jobs.centraldesktop.com" rel="nofollow">http://jobs.centraldesktop.com</a>.]]>

<![CDATA[ General Position Description: Santa Monica based national company is looking for an IT Support Analyst with programming experience in Active Server Pages with ColdFusion preferred. Basic understanding of the software development cycle is required. Proprietary software training will be provided to the successful candidate. You also will be providing technical support to our customers and staff on array of Microsoft software products and more. You must be able to troubleshoot and resolve issues related to computer hardware failures, software failures, network problems and user issues. You must be able to exercise independent judgment to determine the source of the problem and the most appropriate way to resolve. Computer/Software Skills: Knowledge of ASP.Net, C#, T-SQL, and ColdFusion7 or ColdFusion8 preferred. You must have knowledge of computers, Windows OS, Microsoft Office, networking and hardware troubleshooting. Any other programming, networking experience is a plus. ]]>

<![CDATA[**** PLEASE STATE TITLE OF POSITION AS E-MAIL SUBJECT ***** Job Summary: Enable success for the Laser product line by providing, in a timely manner, competitively superior technical solutions and responses to requests from internal and external customers. Responsibilities include various aspects of Product Management, Technical Training, Sales Support, and Product Promotion. Extensive direct customer and sales force engagement is required. Domestic and international travel will be required. Responsibilities: A. Provide high level technical support of the laser product line to internal and external customers. B. Work closely with the sales network on applications, laser equipment & integration, and motion solutions. C. As part of the pre-sales process communicate with customers, field sales staff and application staff to define the quote details for laser and system sales opportunities. D. Assist in the marketing function for product development. E. Provide technical support for seminars, workshops, trade shows and sales meetings. F. Provide project management support to Engineering and Manufacturing Departments. Position Requirements: A. 5 years experience in Laser Product Management, Laser Engineering or Laser Applications. B. Experience with pulsed Nd:YAG Lasers is required and Laser Welding experience C. BS Degree in Electrical/Mechanical/Material Science Engineering or equivalent required. D. Experience in specifying, operating, designing, or maintaining equipment for industrial production and automation. E. Strong organization skills, excellent customer service approach, can-do attitude, F. Excellent communications skills, including writing and presenting technical product and service information to engineers, operators, and senior business managers. G. Ability to research and solve technical problems for internal and external customers. H. Superior time management and follow-through with ability to accomplish day-to-day tasks while continuing to make progress, and bring to completion long term projects. I. EXCEL, WORD, and CAD experience, preferably SolidWorks. J. US passport and ability to travel. Key areas of initial attention for Laser Product Engineer: 1. Learn scope of Laser product line and product applications. 2. Catalog existing system products and features 3. Prepare technical input and cost estimates for non-standard quotations. ]]>

<![CDATA[We are a chemical manufacturing company looking to provide new laundry chemicals to our customers. We are looking for experienced laundry technicians that knows how to program commercial laundry machines along with customer service. You must have a minimum of 5 years of experience. PLEASE ONLY RESPOND TO THIS INQUIRY IF YOU HAVE EXPERIENCE IN COMMERICAL LAUNDRY. We will require you to service the chemical dispensers and the accounts on a daily basis. You also much have experience working with chemical dispensing systems. Experience in Warewash machines and chemicals is optional. Please send all resumes to chrisshieh@ultrachemlabs.com]]>

<![CDATA[ASP.NET/C# Healthcare Developer (Redondo Beach, CA) We have an opening for an entry-mid level ASP.NET/C# developer with strong end user communication skills. The candidate is required to work in our office located at the pier in Redondo Beach, CA. We are a small medical software company established over ten years. We resell medical billing and electronic medical records software. We have developed our own mobile application that interfaces with Lytec and Medisoft medical billing software. We have also created our own web based electronic claims software. The position requires learning the medical billing and electronic medical records software we resell. You will have direct contact with our clients requiring patience and strong customer service skills. You will be expected to provide ongoing technical support to our end users for all applications we offer. We are looking for someone who can meet the following requirements: Must Haves • 2 years of solid C# experience. • 2 years of ASP.NET (and the .NET 2.0+ framework) experience. • 2 years of experience in SQL Server 2005. • Ability to write good/clean code with appropriate documentation • Exceptional oral/written communication skills. • Self-starter who can work well in a team environment or individually, with a positive attitude. • Interact well with the end user, other technicians and president of the company. Strongly Desired • Experience with Visual Studio 2008. • Experience with Visual Basic. • Experience in Developing Mobile applications. • Experience in Developing ANSI 4010 EDI applications. • Experience in Developing HL7 interfaces. • Experience with Lytec, Medisoft or Practice Partner. ]]>

<![CDATA[Microsoft Systems Center Solutions Architect Job Description: The below job description is not intended to be, nor should it be construed as, exhaustive of all responsibilities, skills, efforts or working conditions with this job. General Description Work closely with Prosum customers to understand their business, to analyze their current IT infrastructure (network and servers), and to make technology and IT process recommendations. The candidate will be expected to demonstrate and give examples of forward-thinking and strategic experiences while working in both reactive and proactive technical environments. Recommend upgrades, patches, and new applications and equipment. Provide technical support and guidance to users as well as internal technical support team members. Must be willing to travel throughout both Los Angeles County and Orange County. Technical Requirements •Be familiar with the entire Microsoft Systems Center family and expert with SCCM plus one other Systems Center technology (e.g. SCOM, Forefront, etc.) •Develop, document, and use industry best practice’s to deploy applicable System Center technologies •Evaluate the client’s current strategy with SCCM, documenting the strategy and process so that they can be utilized for future deployments •Prepare and deploy application packages and Operating System deployments using the SCCM distribution systems •Developing and presenting tradeoff analysis for technology and systems configurations •Strong technical writing skills, network diagram skills •Excellent presentation and communications skills •Able to travel between/throughout Los Angeles County and Orange County Education/Certifications The ideal candidate would have the following skill set and experience: •BS (Business Manager, Computer Science or Information Systems) or equivalent work experience •5-7+ years experience in a senior technical role supporting a Windows infrastructure environment •2-3+ years with SCCM, SCOM/MOM, and Forefront •Solid working knowledge of Microsoft platforms Windows NT/2000/2003/2008 Operating Systems •Demonstrate a passion and a proficiency for advanced System Management skills to impact systems architects •Candidate must possess the ability to effectively communicate with customer managers and executives on technical and business issues •Strong organization, time management, project management and negotiation skills Please apply via our website at: <a href="http://www.prosum.com/consulting-jobs/" rel="nofollow">http://www.prosum.com/consulting-jobs/</a> Choose "The Greater LA Area" as the location. We are an EOE.]]>

<![CDATA[A Los Angeles based Business Technology Consulting firm has an IT Specialist position open. This position enables individuals with a strong IT background to further develop the depth and breadth of their IT expertise and skills. This is a rewarding position for individuals who are looking to progress in the IT industry through knowledge and hard work. Requirements: * A MINIMUM of 2 years of INDEPENDENT IT CONSULTING on multiple corporate clients is required (This is a must and candidates not meeting this requirement should not apply) * A complete understanding of Networking Fundamentals * Strong interpersonal communication skills * Very strong organizational skills and ability to multi-task with ease * Very strong logical skills - A LOGIC TEST COULD BE GIVEN AT THE INTERVIEW To be considered for the interview, please include a cover letter with the background information on your career goals and specifics on your IT Consulting experience, include specific troubleshooting activity done.]]>

<![CDATA[We are a friendly IT services company looking for an Administrative / first level support person in Los Angeles. We have been in business 8 years and growing. We are seeking an energetic, friendly, results oriented individual to join our team. This position includes the following tasks: - Handle all incoming phone calls and provide first level support - Respond to alerts from our Network management tools - Create and manage tickets for distribution to on-site techs - Perform all billing activities - Ownership of ALL Payables, receivables, payroll, revenue, and GL transactions - Reconcile payments (Credit Cards, EFT, Checks) - Create hardware / software / services quotes for clients - Manage vendor relationships and order product from vendors - Collection calls to clients - Project management Requirements: - 2+ years experience with Quickbooks / bookkeeping - 2+ years of experience with computer support and/or helpdesk - Windows, Office, XP, Server 2003/2008, Active Directory, TCP/IP, and Exchange - Fluent English, including good writing and verbal communication skills - Excellent customer service and interpersonal skills - Must be comfortable with technology and have a desire to learn - Must have strong problem solving/troubleshooting skills - Enthusiasm and passion for providing assistance to customers - Punctual and reliable with strong work ethic - Strong planning, organization, analytical and time management skills ]]>

<![CDATA[We are a national managed services contractor providing communications and electrical service. We are looking for small contractors to support our commercial customer’s new installation, technology refresh, and rollout work. We have multiple small to medium Category 5e cabling projects. Estimate 16 drops average. This project will run between March to August 2010. Floor Plans and Project Management will be provided. Average drop is 150'. Average pay per drop is $35.00 per cable for wiring work. Meaning labor only. Additional changes for furniture swaps and desktop moves are in addition to cabling price. Work will be a combination of daytime, after-hours, and weekends. Same rate applies. All pricing assume pathways are accessible for cabling/ We do not expect any site to require more than 8' ladder for cabling. Meaning no man-lifts needed. - You must be a existing contractor with proven experience. - A flexible schedule is a must. - We partner with many small companies with 2 -3 emplyees. - You need to have some desktop skills to disconnect/reconnect equipment as needed during furniture changes - We provide all major jobs materials - You would need your own Truck & Tools - Strong written and verbal skills. Our customers are high profile commercials banks. A high standard of professionalism is required. We build strong relationships with our partners across the country. This is good opportunity to be part of strong team. ]]>

<![CDATA[PC repair technicians wanted for a global leading company in their field is currently in the midst of a sustained period of research and development, and as such needs to recruit . Previous experience in computer repair is essential. Must be able to Strip, Assemble, Test and Repair Laptop Computers. Immediate start for suitable candidates]]>

<![CDATA[ Solutions Center Engineer (Glendale) Sony Backstage Remote provides online World Class Customer Service to all consumers or small business needing technical assistance and support.  Using an innovative model that combines a cloud-based technology platform with a fully distributed workforce, Sony Backstage Remote provides an award-winning customer experience that enables people to realize the promise of technology.  Sony Backstage Remote is defining a new category of technology-enabled services and growing rapidly each year.   Sony Backstage Remote is seeking self-motivated individuals for supporting customers in the areas of PC and consumer technologies. If you find yourself helping friends and family to install, troubleshoot, and resolve their technical problems, then consider this opportunity! You will be able to apply the knowledge and experience you have gained in customer service, consumer products such as MP3 Players, PDAs, PC applications, and home networking.   What do you need to qualify for this Work from Home opportunity? <ul type="disc"> <li style="color: black; line-height: 12pt;">Your PC with minimum 3 GHz processor and 1 GB RAM with 1280x1024 minimum resolution. Minimum OS of Windows XP SP2 with latest security patches applied. Recommend 17” flat screen monitor or greater. </li> <li style="color: black; line-height: 12pt;">Broadband connection (1 MB down / 384 kbps up) </li> <li style="color: black; line-height: 12pt;">Meet the requirements of the job description below   </li> </ul> Responsibilities: • Answer calls and greet customer or partner sales representative • Ability to troubleshoot over the phone or remote login • Review ticket in customer service tracking application • Determine scope of issue • Confirm customer agreement to pricing and conditions of service • Manage credit card processing • Handle requests for refunds per company policies • Follow through on warranty requests or open issues • Perform analysis on customer’s PC and make product or service recommendations • Encourage completion of customer survey • Close the incident within recommended service times • Supply best in class support to direct consumers on all technology support needs • Use company provided tools to troubleshoot and solve customer technology problems • Properly document all support calls • Maintain high level of customer satisfaction with focus on first call resolution • Adhere to quality standards set by company • Provide feedback on tool, process, and business improvements • Represent company in a professional and ethical manner   Skills:   • Very good written and oral communication skills, second language is a plus • Can communicate technical concepts clearly to customer’s level of understanding • Very good customer interaction skills • Very good organizational and multitasking skills • Ability to problem solve and resolve problems creatively • Review SOPs and provide feedback and ideas • Ability to type 30 to 40 words per minute • Ability to travel for training and team activities   Qualifications: <ul type="disc"> <li style="color: black; line-height: 12pt;">Must have a high school diploma or equivalent </li> <li style="color: black; line-height: 12pt;">Courses in technology related fields and customer service. MSDST, A+, HDI Support Center Analyst or other relevant certification a plus. </li> <li style="color: black; line-height: 12pt;">Minimum of 2 years of related experience. </li> <li style="color: black; line-height: 12pt;">Job roles in customer service dealing with consumers </li> <li style="color: black; line-height: 12pt;">Hardware / Software technical support </li> <li style="color: black; line-height: 12pt;">Troubleshooting Windows XP, Windows Vista, and Windows 7 to the registry level </li> <li style="color: black; line-height: 12pt;">Home networks (wire and wireless) using multiple network technologies such as switches, routers, printer, etc... </li> <li style="color: black; line-height: 12pt;">Networking technologies TCP/IP, DNS, Firewalls </li> <li style="color: black; line-height: 12pt;">Internet connectivity using cable, DSL, satellite, dial-up </li> <li style="color: black; line-height: 12pt;">Consumer/business peripherals – printers, scanners, fax, MP3 players, digital cameras, cell phones, PDAs </li> <li style="color: black; line-height: 12pt;">Internet security in areas of virus and spyware </li> </ul> We sincerely appreciate the time and effort you spent in contacting us and thank you for your interest in Sony Electronics Inc. ]]>

<![CDATA[<a href="http://photobucket.com" target="_blank" rel="nofollow"><img src="http://i65.photobucket.com/albums/h219/bribridog/SDILogoGray.jpg" border="0"></a> PLEASE SUBMIT RESUME TO hr@sdimediagroup.com SUMMARY Responsible for maintaining desktop and server systems in a corporate production environment. Capable of managing a dedicated team of Help Desk professionals. Will manage both software and operating-system-related issues, including backup/recovery, high-availability, VPN, LAN, WAN, and firewalls. Will provide second tier support for business unit related issues. ESSENTIAL DUTIES AND RESPONSIBILITIES <ul type="disc"> <li>Install, maintain and troubleshoot complex enterprise LAN & WAN systems involving Cisco, Juniper and Foundry equipment <li>Install, maintain and troubleshoot mission critical server infrastructure involving Windows, Linux and Apple platforms in both a clustered and non-clustered environment. <li>Responsible for overall enterprise network and Active-Directory design, configuration and maintenance <li>Prioritize, coordinate and deliver technology projects and implementations <li>Troubleshoot complex software and hardware related problems <li>Document configurations and perform change management <li>Implement policies and procedures related to network hardware and software acquisition, use, support, security and backup <li>Train users on software and equipment usage <li>Experience working in a large company environment on multiple, complex projects simultaneously is required <li>Support overall content protection effort <li>Must be flexible to work overtime and weekends to meet production deadlines. <li>Ability to work flexible hours and provide emergency coverage in a mission-critical, 24/7/365 environment. </ul> QUALIFICATIONS The ideal candidate is someone who thrives in a complex and fast-paced environment. As such, we are looking for people with the following skillset. <ul type="disc"> <li>4+ years experience administration and designing with Cisco, Juniper or Foundry configurations <li>4+ years experience administration of Microsoft Windows, Exchange, Linux and Apple <li>2+ years experience with technologies such as EMC, NetBackup and HSM <li>Strong experience in database administration on various platforms (MS SQL, MySql, etc.) <li>Strong experience with firewall, VPN, schema, and security configurations <li>Experience with BGP, Clustering, VMware, Fibre Channel, Storage Management, Backup & <li>Recovery, HA, VoIP and Avaya Communication Manager a plus <li>Previous experience in the entertainment industry is a plus <li>Knowledge of film and broadcast technologies a plus </ul> Eligible for benefits, including medical, dental, vision, life, disability, 401(k), vacation time, sick time and holidays. <a href="http://www.sdimediagroup.com/" rel="nofollow">Visit Our Website</a> PLEASE SUBMIT RESUME TO hr@sdimediagroup.com]]>

<![CDATA[We are a fast growing technology company that sells computer products and services to the cinema industry. We are looking for a skilled Field Service Engineer to be based at our Burbank office. Job Responsibilities: - Build and assemble sophisticated equipment for digital cinema according to customer requirement specifications. - Follow detailed hardware and software testing procedures for quality assurance. - Install the equipment at customer sites, including cinemas and motion picture studios. - Provide user level training to customers on operating the equipment. - Attend to service calls from customers regarding the equipment and follow detailed procedures for troubleshooting. - Visit customer sites for training, periodic upgrades and maintenance. - Gather usability feedback from customers and report to engineering and development department for inclusion in future product revisions. - Research efficient raw materials for current and future products. - Attend training for new products as they are introduced into the digital cinema market. - Setup equipment for display at major industry conventions. - Comply with company policies and procedures giving special attention to safety regulations. - Performs other related duties as assigned. Basic required skills: - Excellent written and oral communication skills - Ability to communicate technical information accurately - Excellent organization and time management skills - Fast learner with keen aptitude for technology Education/Experience: - Diploma or Degree in Electronics or computer engineering, computer science or information technology is required. - Familiarity with computer components such as disk drives and graphics cards is required. - 1 to 2 years of Relevant work experience preferably in cinema or multimedia industry. - Basic knowledge of Linux Operating System is required. Note: You are welcome to apply for this position many days after the ad posting date. This ad will be taken off as soon as the position is filled.]]>

<![CDATA[EXPERIENCE/REQUIREMENTS: We are currently looking for a few Technicians for our Help Desk/Customer Support team. As a member of our team you will provide quality technical assistance over the phone for our clients. Ideal candidates should have prior help desk experience and possess skills to meet the following criteria: • Excellent computer skills including troubleshooting hardware and software problems • Provide excellent customer service and interpersonal skills • Have excellent verbal and written communication skills • Be organized to work in a fast paced help desk environment. • Be punctual and reliable • Be Detail oriented • Be willing to do whatever it takes to get the job done. Work hours are (6:00am – 2:30 pm) To apply for this position email your resume and your salary history to hr@globalfutures.com. ]]>

<![CDATA[Beta Security Systems is looking for a full time Fire/Burglar/Camera System Technician with 2 years of experience required. A great company to work for and advance. Additional skills and responsibilities are listed below. Please email or fax resumes to: Skills & Abilities: • Good communication skills • Cleanliness • Ability to lift up to 50lbs • Valid Driver’s License & Clean Record • Great attitude • Fluent in English (Mandarin/Chinese/Spanish a Plus) Responsibilities: • Installing Fire Alarm/Burglar Alarm/Camera System • Installation and service jobs require clean work habits and labeling of all wiring • Provide clients with a thorough explanation of the systems use • Complete all necessary paperwork (Work orders, Customers information sheet) • Available via cell phone Compensation: Depend on Experience Email Resume to: messages@betasecurity.com Or Fax Resume to: (626) 350-7866]]>

<![CDATA[Neocomp is seeking a talented and dedicated MCSE with 4 or more years networking experience in a multi-office environment. The successful candidate will be thoroughly familiar with all aspects of network installations, have excellent written and oral communications skills and, must be able to operate independently. Significant experience installing and maintaining Exchange, Active Directory, and Cisco routers is required. The position requires someone with excellent hands on network and desktop trouble shooting capabilities. Citrix, Cisco and HP certifications are a plus. This position will require travel throughout the greater Los Angeles area. Position Requirements: 4+ years of experience in a Microsoft Windows environment, knowledge in Apple and NAS/SAN environment is a plus MCSE, CCNA, CCA Thorough understanding of LAN and WAN environment Experience with Microsoft Exchange 2003 & 2007 Ability to diagnose problems with hardware and software Manage and troubleshoot desktops in a network environment Experienced in troubleshooting TCP/IP The right candidate for the Network Support Engineer position must: Have excellent verbal and written communication skills Be a team player Work well independently Be self-motivated to succeed Be a self-starter Have excellent time management skills Have Strong organizational skills Be a results oriented individual Take ownership of your work Take pride in your work Have a passion for being the best at what you do Show a sense of urgency towards client satisfactions Be equally comfortable working independently or in a team setting Capable of interfacing with customer management personnel Demonstrate excellent customer service skills We offer a competitive wage and benefits package including salary, medical, 401(k), paid holidays and vacations. Please email your resume to careers@neocomp.com ]]>

<![CDATA[<center><img src="http://www.volusion.com/mediakit/files/web_logo_shiny_medium.jpg"></center> <h2><center>TECHNICAL SUPPORT REPRESENTATIVE </h2></center> Do you want to be a part of something big? Do you have awesome customer service skills? Do you operate well in a fun, high-energy environment? Are you a Team Player? Volusion is a profitable, growing business that supports over 18,000 online merchants – ranging from home businesses to Fortune 100 enterprises. If you are passionate about technology and customer service then we want to hear from you! Our Technical Support Representatives provide customers and end users with product information, software troubleshooting and customer service by solving and/or answering customer questions in a concise and pleasant manner. This position supports a web-based e-commerce application and the merchants who use it. ESSENTIAL DUTIES/RESPONSIBILITIES: • Respond to customer product and service inquiries on the telephone, email and by Internet chat. • Respond to billing and account inquiries. • Meet or exceed all set goals and quotas based on set guidelines. • Complete, maintain and process pertinent records in regards to client services. • Communicate with customers to help them understand how to use product and services properly. • Troubleshoot issues customer may have in using or configuring product. • Troubleshoot possible flaws with web-based software product. • May perform any other related duties as required by supervisor. SKILLS/QUALIFICATIONS: • Have knowledge of computers and type at least 25 wpm. • Knowledge of Internet customer service preferred. • Ability to solve customer problems. • Good communication skills and effective problem solving skills. • Ability to remain composed when dealing with irate customers. • Knowledge of HTML or other web scripting languages or prior experience in eCommerce field a plus. EDUCATION/EXPERIENCE: High School Diploma or GED. Must have at least one year of customer service experience. WORK ENVIRONMENT: Our technical support team provides 24/7/365 support to Volusion clients. Interested candidates should be open to working various shifts, weekends and holidays. Work is performed in a casual office environment. Must be able to work within a team environment as well as work overtime as required. We are currently hiring for contract employees. There is a potential to go permanent based on performance and business needs. Current available shifts are (could change based on business needs): 6:00am - 3:00pm 6:30am - 3:30pm 7:00am - 4:00pm TO APPLY: To find out more information about Volusion and our current career opportunities, please visit our website: <a href="http://www.volusion.com/careers.asp." rel="nofollow">http://www.volusion.com/careers.asp.</a> Please submit resumes to hr@volusion.com with the subject "Technical Support Representative". Only qualified candidates will be contacted. ]]>

<![CDATA[Looking for experince cellular repair technician or some electronics background (Sprint repair center/retail store) Submite resume to: galzina@acscell.com cell: 424-233-8549]]>

<![CDATA[Start Here! We are a fun and friendly IT services company in the SF Bay Area looking for a support desk person in LA that can additionally do some on site work as needed. We have been around for 5 years and growing. If you are a fun, friendly and energetic person, who loves technology like we do and is a good problem solver, then we’d like to speak with you. Also, if you are self-motivated and like the idea of helping people solve IT problems while working from home, then come grow with us. This job’s for you if: -You like working with people and find pleasure in helping people fixing their computer problems. -You also are always looking for ways to improve your life and improve your situation… you are what people call a “Go Getter.” -You believe in working as hard as you can and the rewards will follow. -You go beyond what is part of your work description. -You ask questions, if you don’t know the answer -You are willing to admit that there are things you may not know -You want to learn more about computers, servers, internet and technology -You consider yourself a team player It’s not for you if: -You sit and wait to be told what to do next -You work hard only if you are paid more -You expect the world owes you a favor -You think most people are stupid -You think watching TV or playing Video games is OK, in between helping people. Job Title IT Client Support Specialist Job Description -The primary responsibilities will be backing up the techs in the field, answering and responding to telephone and email inquiries from current customers for technical support and ensuring customer satisfaction and retention. -Managing our ticket flow - troubleshooting, documenting, tracking and monitoring the problem to ensure timely and accurate resolution. -Responding to alerts from our Enterprise Network Monitoring tool that monitors our clients environments. -Other responsibilities include customer training, providing periodic reports to management, maintaining up-to-date sources of reference and technical manuals to provide current and accurate information; completing external and internal documentation. -Learn how to do project management if you don’t already know it. Job Requirements -1 to 500 (get this joke) years of experience with computer support and/pr helpdesk -Windows Office, XP, Vista, Server 2000/2003, Active Directory, TCP/IP, and Exchange -Fluent English, including good writing and verbal communication skills -Excellent customer service and interpersonal skills -Must be comfortable with technology and have a desire to learn -Must have strong problem solving/troubleshooting skills -Must have ability to effectively communicate difficult concepts to all user levels -Enthusiasm and passion for providing assistance to customers -Punctual and reliable with strong work ethic -Ability to work autonomously -Strong planning, organization, analytical and time management skills Bonus Points -Understanding and good experience with Linux Salary Compensation: $30k - $36k per year (based upon experience) ]]>

<![CDATA[A fast-growing company seeks a dynamic Maintenance Technician that can grow with the company. This is a part-time position with opportunities for growth and advancement. COMPANY DESCRIPTION: TBA Inkjets- We supply solutions for cartridge refilling, with superior quality and excellent service, resulting in fine performance and printing quality, and encouraging the consumption of recycled material in the marketplace. We are headquartered in Duarte (San Gabriel Valley), and are currently involved in 2 lines of businesses: • Manufacturing/wholesale distribution of consumer products. • Wholesale distribution of commercial equipment. JOB DESCRIPTION: The primary duties are: • Provide technical support to customers. Guide machine operators by phone to troubleshoot their equipment. Diagnose cause of equipment malfunctions and determine necessary parts and labor for repair. Write formal quotes for equipment repair. Provide post sales support as required. • Repair, maintain and solve problems in all production equipment. • Inspect, repair, and maintain mechanical, electrical and hydraulic components. • Perform preventive maintenance in all company’s machinery. • Help with new product testing and evaluation. • Maintain an orderly, safe work area. • Maintain company’s computer and IT related equipment. QUALIFICATIONS: We are seeking an energetic, responsible multi-tasker with attention to details. • Degree: Associate Degree/Certificate of accomplishment or equivalent preferred but not required. • Knowledge of computer applications. • Must be fluent in English. Bilingual in Spanish or Portuguese PREFERRED. • Ability to work independently. • Good oral and written communications skills. Interested candidates email resumes to: eavey@tbainkjets.com]]>

<![CDATA[Omnis Network, LLC is a successful Internet web hosting and domain name registration provider started in 2000. We are seeking customer service agents to fill several technical support positions. Candidates should have experience with Internet technologies and MUST be fluent in written and spoken English. The position involves handling customer service, billing, and technical issues via telephone, real-time chat, and email related to domain names, web hosting, web design, DNS, and email service. Experience with web design and publishing is a major plus. The customer service department operates 24x7. Availability to work weekend and grave-yard shifts is required. Position pays $10-$15/hour DOE and health insurance is offered after 90 day probationary period.]]>

<![CDATA[Job Description – Help Desk Technician Title Help Desk Technician Description The Help Desk Technician’s role is to ensure proper operation of the computers firm wide, so that end users can accomplish business tasks. This includes receiving, prioritizing, documenting, and actively resolving end-user Support requests. It is required that the individual give in-person, hands-on help at the desktop level. Problem resolution may involve the use of diagnostic and help request tracking tools. This is a temporary position that might turn into a permanent one depending on the firm's needs. Responsibilities • Field incoming help requests from end users via e-mail and telephone in a prompt and courteous manner. • Build rapport and elicit problem details from users. • Prioritize and schedule user problems. Escalate problems (when required) to the appropriate party. • Apply diagnostic utilities to aid in troubleshooting. • Access software updates, drivers, knowledge bases, and frequently asked questions resources on the Internet to aid in problem resolution. • Identify and learn appropriate software and hardware used and supported by the organization. • Perform hands-on fixes at the desktop level, including installing and upgrading software, installing hardware, printers and configuring systems and applications. • Image workstations with pre-approved image provided by Network Administrator, as required. • Perform preventative maintenance, including checking and cleaning of workstations, printers, and peripherals. • Test fixes to ensure problem has been adequately resolved. • Perform post-resolution follow-ups to help requests. • Evaluate documented resolutions and analyze trends for ways to prevent future problems. • Travel to branch offices as instructed by the Support Supervisor. • Should have the ability to lift a minimum of 25 pounds. • Must be available for after hours support. ]]>

<![CDATA[Technology Company located in Culver City is looking for Field Service Technicians. This is a great opportunity with a company that provides professional computer and audiovisual equipment and services for the entertainment, association, trade show, convention and corporate meeting industries. If you meet these qualifications please contact us immediately for consideration: Benefits include a friendly work environment; company assisted medical and dental insurance plan, 401K and paid vacation. Salary based on experience $11-13 hour Audiovisual Field Technicians Minimum 2 years of audiovisual staging experience Convention, Corporate, Tradeshow experience. Client Relation Sales Experience, a plus Excellent organizational and communications skills Strong Analytical and problem solving skills, in dealing with audiovisual in events Able to Travel Class B License a plus Able to work weekends Able to work various shifts Clean drivers license for company van Benefits include a friendly work environment; company assisted medical and dental insurance plan, 401K and paid vacation. Salary based on experience $11-13 hour ]]>