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Jobs - Technical Support classifieds in new york


<![CDATA[Seeking experienced TECH SUPPORT person for very fast paced and challenging position in a small high-end technology firm. <br> <br> <br> <br> Qualified candidates MUST possess the following skills: <br> <br> (Please do not send resume if all requirements are not met.) <br> <br> <br> <br> * Advanced Macintosh Experience <br> <br> <br> <br> * Very strong Blackberry and Blackberry Enterprise Experience <br> <br> <br> <br> * Advanced Wireless Technology Skills - Including the understanding of wi-fi and how it works using multiple access points and various types of encryption. <br> <br> <br> <br> * High level Windows Server 2003 and above and Exchange Server knowledge <br> <br> <br> <br> * Physical and application layer networking knowledge <br> <br> <br> <br> <br> <br> Beyond technical skills, this person MUST have the following: <br> <br> <br> <br> *Valid Drivers License <br> <br> <br> <br> *Vehicle <br> <br> <br> <br> *Extremely Organized <br> <br> <br> <br> *Able to work in very high pressure situations <br> <br> *Upbeat and motivated personality Benefits and vacation time will be provided after a probationary period]]>
<![CDATA[Growing vertical retailer is looking for a Director of IT! The ideal candidate MUST come from a retail environment and have experience with POS systems. It’s also important for this candidate to have great communication skills, work well under pressure and not loose his/her temper. <br> <br> <br> <br> Job Responsibilities: <br> <br> <br> <br> Point of contact for all IT related issues <br> Maintain server and databases <br> Administers e-mail and anti-virus systems <br> Develop configuration and performance standards for network; and implement and monitor controls to ensure they are maintained <br> Evaluate business needs, objectives, and goals, researching products available and designating procedures to best meet those needs <br> Review on a continual basis the department procedures and equipment for maximum efficiency while controlling costs <br> Installs, configures, maintains, and troubleshoots a wide range of software <br> Performs hardware/software upgrades to existing computer equipment as needed <br> Contacts software vendors to obtain specifications, pricing, and other purchase related information needed to guide departments in their selection of software. <br> May assist in negotiating site license and coordinates volume purchase arrangements <br> Rotates daily back-up media <br> Performs other duties as assigned <br> Communicate effectively with all levels within the organization <br> On-call 24/7 availability for any emergency issues <br> ]]>
<![CDATA[Promenet, Inc. is a leading provider of IT consulting and network integration services located in downtown Manhattan. We are currently in search of a dynamic team player to hire for the position of Network Engineer. This is a great growth opportunity with an excellent benefits package. <br> Qualifications: <br> • Strong knowledge of Microsoft OS/Products, Citrix, Symantec AV, Backup Exec and excellent troubleshooting skills with said products. <br> • Hold a minimum of a Bachelor’s degree and 2 years experience in a similar position. <br> • Ability to think critically; excellent reasoning and troubleshooting skills <br> • Experienced in analyzing TCP/IP communications. <br> • Microsoft and Cisco certifications are a plus. <br> • Knowledge of financial applications such as Bloomberg and Bridge is a plus. <br> • Experience with Cisco Firewalls, VPN, Switches and Routers, and other technologies are a plus. <br> <br> Responsibilities: <br> • Support end users, servers, desktops, and networks of Promenet’s customers. <br> • Daily hands-on interaction with server and desktop deployment and troubleshooting <br> • Work after business hours as needed for projects or other urgent requirements. <br> Great growth opportunity. Excellent benefits package and skilled, friendly team. <br> <br> Please send your resume along with salary requirements via email with subject line, “Network Engineer Position,” to itjobs@promenet.com. <br> <br> *Promenet, Inc. is an equal opportunity employer. <br> <br> • Compensation: TBD <br> • Principals only. Recruiters, please don't contact this job poster. <br> • Please, no phone calls about this job! <br> • Please do not contact job poster about other services, products or commercial interests. <br> ]]>
<![CDATA[We are a small company supporting servers and workstations either on site or remotely using Bomgar. Most of our clients are in the medical field and experience in the field would be a plus. You must have at least 3 years’ experience working with Windows Server03/08 and all windows desktop versions. You also must know office (all versions) and its workings. We are in need of an experienced Network Admin/Desktop support. This position is a "as needed basics". This means that we will schedule jobs for you and you confirm that you are able to do them. We are very flexible with the hours and days you may be available for the right person. We basically need someone 2 to 3 days a week for 3 to 4 hrs a day to cover our work overflow. Please have a good personally and be able to deal with clients at any stress level, know your stuff and always be on time. You should be a quick thinker and be resourceful and organized. Interested parties should send their resumes with salary requirements (in $ per hour) to this post.]]>
<![CDATA[Small NYC IT consulting firm is looking to hire tech. support specialist. <br> Required skills : Microsoft Windows and Office Suite, network and e-mail applications. <br> Candidate must have excellent communication skills, attention to detail. Must be fluent in English and Russian. <br> Starting salary $20000, will grow quickly for the right individuals. <br> <br> <br> ]]>
<![CDATA[<p>Growing and exciting company looking for a Full Time Network Admin to hopefully start a.s.a.p. Great opportunity for someone looking for more responsibility, and a growth opportunity.</p> <b>Job Description</b> <p>General maintenance and support for Windows workstations and servers. Ability to quickly learn and utilize new software applications as needed.</p> <ul> <li>Routine data backups.</li> <li>Iphone & Blackberry devices</li> <li>Norton Anti Virus Corporate Edition</li> <li>Firewall changes and updates</li> <li>Experience managing various backup solutions</li> <li>Solid understanding of IP networks</li> <li>Strong communication skills and a confident, engaging personality</li> <br> <b>Financial environment support a plus</b> <br> <br> <b>NO ATTACHMENTS:</b> <ol> <li>Copy resume as text into email</li> <li>When can you interview?</li> <li>When can you start?</li> <li>What rate are you seeking</li> </ol> ]]>
<![CDATA[POSITION OVERVIEW <br> <br> iMentor is seeking an energetic, tech-savvy Training and Support Coordinator (TSC) to help nonprofit organizations and schools across the country leverage iMentor Interactive (iMi), iMentor’s proprietary mentoring technology, to facilitate the development of high-quality, high-impact mentoring programs. The TSC will support the efforts of iMentor Interactive’s quickly growing member base of over 60 organizations, including Big Brothers Big Sisters, Boys and Girls Clubs and Year Up. <br> <br> Since 1999, iMentor has managed its own direct service mentoring program in New York City involving an innovative combination of e-mail correspondence and in-person meetings. In 2007, iMentor launched a new program to share its on-the-ground learning about effective mentoring via iMentor Interactive, an online platform that offers member organizations a full suite of tools to manage their own high impact mentoring programs. <br> <br> Reporting directly to the Managing Director of iMentor Interactive, the TSC will deliver customized online training to member organizations, provide ongoing technical support, develop training and support materials, and perform quality assurance testing. The successful candidate will be a web-savvy, customer-focused, effective communicator with a commitment to closing the achievement gap in the U.S. through quality mentoring. Applicants should be eager to work in a fast paced, innovative, and results-oriented organization. <br> <br> The TSC will join the diverse, passionate, hardworking, and fun staff at iMentor, one of the nation’s most innovative and quickly growing social enterprises, which uses technology-based approaches to youth mentoring and education. <br> ________________________________________ <br> ABOUT IMENTOR <br> iMentor is one of the most effective and innovative mentoring organizations in the country. Over the last ten years, iMentor has developed and refined a mentoring model that has driven four new innovations in the mentoring field: (1) iMentor’s technology-enriched mentoring model allows many more volunteers to serve as quality mentors; (2) iMentor’s curriculum, structure, and support create mentoring relationships that play a significant and measurable role in closing the achievement gap for the youth we serve; (3) iMentor’s deep partnership with schools (whole class cohorts) provides the kind of individualized support that drives academic engagement and creates positive school culture; (4) iMentor Interactive is a new model of nationwide replication, providing non-profits and schools across the country with iMentor’s proven tools and resources and creating a “teach to fish” technical assistance model that empowers partner organizations to run their own high-impact mentoring programs. <br> <br> New York City Impact: In 2010-11, iMentor will connect 1,800 high school-aged youth (mentees) one-to-one with volunteer adult mentors. Pairs build their relationship through weekly emails and monthly in-person meetings. During the 2008-09 program year, 92% of mentees graduated from high school and 82% enrolled in college. Compared to non-iMentor participants, mentees showed statistically significant (p&lt;.001) increases in math grades, standardized test scores, and attendance after participating in iMentor. <br> <br> National Impact: iMentor is helping other nonprofits launch or enhance mentoring programs through iMentor Interactive (iMi). iMentor Interactive provides any organization with the tools, resources and programmatic support necessary to run a quality mentoring program. Currently, iMi works with 62 member organizations, serving over 8,000 participants. <br> <br> Growth: iMentor is in the middle of an ambitious five year growth plan, which includes national expansion through iMentor Interactive, as well as growing the core mentoring program in New York City. By 2013, iMentor will reach 3,000 mentee/mentor pairs in New York City and more than 100,000 pairs across the country. <br> <br> Talent: iMentor has a strong commitment to talent development, enabling staff to be innovative and effective in their roles at iMentor and beyond. Through on-the-job experience, coupled with training and career development opportunities, staff are exposed to the current theory and best practices in youth development and education, civic engagement and volunteerism, nonprofit leadership, and social entrepreneurship. <br> <br> RESPONSIBILITIES <br> On boarding & Training <br> • Train members to become power users of the iMi online platform, enabling them to manage quality mentoring programs with iMi’s proprietary technology. Work closely with the iMi Partnership Team to customize training curricula for each new member. <br> • Develop and maintain training materials and support documents tailored to iMi member needs. <br> <br> Ongoing Support <br> • Support a web-based platform with high user volume, by promptly troubleshooting and fixing critical bugs. <br> • Manage and respond to all incoming helpdesk inquiries. Gain a clear understanding of the root issue and resolve it in partnership with technology developers. <br> • Provide comprehensive support to iMi member organizations for their programmatic and technical needs. Follow-up with members to ensure satisfaction. <br> • Use Salesforce to track customer service inquiries. <br> • Work closely with the Managing Director to provide support statistics as well as plan ongoing innovation of support practices. <br> <br> Platform Maintenance <br> • Interact with developers to resolve member inquiries. <br> • Maintain the functionality and integrity of the platform by working with developers, member organizations, and the iMi team in programming, implementing, testing, and deploying new applications and enhancements. in a timely manner. <br> • Perform quality assurance testing to validate fixes and new features. <br> <br> Other <br> • Support all aspects of iMi program implementation and improvement and iMentor’s overall mission <br> ________________________________________ <br> QUALIFICATIONS <br> • A sincere and deep commitment to the mission of iMentor and the possibilities of youth mentoring <br> • Experience delivering technical training, preferably to diverse constituents with varying degrees of technological expertise <br> • Demonstrated technical troubleshooting skills: ability to efficiently investigate an issue, identify the cause, and quickly find and share solutions <br> • Proven commitment to customer service, with preference for those with experience in providing support to specialists and end users in an IT setting or internet company <br> • A passion for testing and desire to ensure end-to-end quality in the development cycle <br> • The desire to drive the success of iMi and its partners and a sense of responsibility with a focus on quality deliverables <br> • Strong verbal and written communication skills (e.g., concise and logical) to explain web-based interactions to lay users <br> • Strong team work, interpersonal skills and a positive, “can do” attitude <br> • Honed organization and time management skills to complete a high volume of detailed-oriented responsibilities in a fast paced setting <br> • Flexible and adaptable; open to change, learning, and improvement. Energized by an entrepreneurial environment. <br> • Fluency in MS Office and experience working with Internet-based tools <br> • One or more years of work experience, preferably with some experience in training and/or non profit organizations. <br> • Bachelor’s degree required <br> ________________________________________ <br> COMPENSATION & BENEFITS <br> • Salary: $30,000-$40,000 annually <br> • Comprehensive medical and dental coverage and <br> • 12 days paid annual vacation and paid holidays <br> • Significant opportunities for professional development and growth <br> ________________________________________ <br> HOW TO APPLY <br> Visit www.imentor.org to submit a resume and detailed cover letter by April 2. 2010. Applications will be considered as received, so it is in candidates’ best interest to apply in the first round. No phone, mail, or fax inquiries will receive a response. <br> IMENTOR, INC. IS AN EQUAL OPPORTUNITY EMPLOYER <br> ]]>
<![CDATA[We are looking for experienced desktop support technicians to physically move and relocate complex trading floor setups. These setups have multiple PC's and anywhere from 5 to 8 monitors at a single desk location. <br> <br> Experience with KVM switches is required. <br> Familiarity with Bloomberg hardware is a plus. <br> <br> To begin, the work will occur during evenings and weekends as needed. With increased familiarity with the environment and customers, additional work opportunities will become available to you. <br> ]]>
<![CDATA[The largest Apple Authorized repair department in Brooklyn is looking for an experienced Apple technician. The ideal candidate will be a highly experienced Apple Certified Macintosh Technician with excellent customer service skills. <p> <b>About the Position:</b><br> • Diagnose and repair the entire line of Apple hardware and third party software<br> • Frequent contact with customers throughout the repair process<br> • Help with everyday operation of the repair department<br> <p> <b>About You:</b><br> • Highly dependable <br> • Excellent customer service skills<br> • Be willing to learn and take direction from others<br> • Be willing to teach and share knowledge with others<br> • Enthusiasm for technology <br><b> • Current Apple Certified Macintosh Technician (ACMT)<br></b> • Able to keep calm in high pressure situations<br> • Ability to work with a team<br> <p> <b>About Us:</b><br> • The largest Apple Authorized repair shop in Brooklyn<br> • Convenient Brooklyn location. No need to fight the crowds!<br> • Recipient of the 2009 Apple Service Excellence award<br> • A laid-back atmosphere that avoids the typical corporate feel<br> <p> If you feel like you would be a good fit, please email a .doc or .pdf formatted resumé. Also, please tell us a little about yourself and why you are interested in the position. <p> Thanks for your interest.]]>
<![CDATA[It Training and Staffing firm is looking for those interested in our Train to work program. <br> <br> 3-6 months of Partially sponsored training. -FREE Resume and placement services after. <br> <br> You will learn: <br> Repair and Troubleshoot PCs (A+) <br> Connect PCs into a Network (N+) <br> Connect computer networks on a large scale (CCNA) <br> Networking with Windows Server (MCSE) <br> <br> We will only select those whom we feel can sucessfully complete program and be placed. <br> <br> Must be eligible to work in the US. Send resume for consideration. <br> ]]>
<![CDATA[Information Technology Intern <br> <br> The Intrepid Sea, Air & Space Museum is the nation's premier destination of heroism, adventure and fun, hosting over 750,000 visitors from around the world each year. Through the museum's exhibits, educational programming and special events, visitors experience her rich history of service and learn about the humanity behind the hardware. The Intrepid Museum has recently re-opened our new and improved museum complex. This is a great opportunity to be a part of our exciting team! <br> <br> The Intrepid Museum is currently seeking an unpaid Summer Intern to join their Information Technology staff. The company is ideally looking for a current college student or recent graduate who is interested in gaining practical experience working in a full-scope Technology department including information technology and audio visual. <br> <br> Responsibilities include, but are not limited to: <br> <br> Resolve hardware break-fix issues, network connectivity and application related questions generated by museum <br> Provide telephone support with and without remote control applications <br> Communicate with peers and management regarding support issues <br> Be able to communicate technical issues to non-technical staff <br> Sett up audio/visual equipment for special events and presentations <br> Roll out standardized software and perform upgrades and maintenance. <br> <br> Critical position attributes: <br> <br> Individual should be currently pursuing or have recently completed a BS in Information Technology or a similar field. <br> Analytical thinker <br> Good troubleshooting skills <br> Working knowledge of core Microsoft applications. <br> Should be familiar with network wiring topologies and components <br> Good oral and written skills <br> Able to lift packages weighing 50 pounds. <br> Blackberry setup and management a plus <br> POS experience a plus <br> <br> To Apply: <br> For consideration e-mail resume to: resume@intrepidmuseum.org. Be sure to include the title of the internship in which you are interested. <br> <br> NO PHONE CALLS. Only those candidates selected for an interview will be contacted. <br> <br> <br> The Intrepid Sea, Air & Space Museum is an equal opportunity employer. <br> ]]>
<![CDATA[Are you the person people call when their computers malfunction? Do you fix their problems so fast and easily? Do you consider yourself really competent at fixing computers, synching printers and smart phones etc? And do you like working from home? <br> <br> Then, this position may be for you... <br> <br> support.com. (NASDAQ: SPRT) provides online technology services to consumers and small businesses. support.com provides an award-winning customer experience by using an innovative model that combines a cloud-based technology platform with a fully distributed workforce, support.com is defining a new category of technology-enabled services and growing rapidly each year. <br> <br> support.com is seeking self-motivated individuals to provide expert computer and technology assistance . If you are already helping colleagues and family members to install, troubleshoot, and resolve their technical problems, then consider this opportunity! You will be able to apply the knowledge and experience you have gained in this position. <br> <br> To qualify for this Work From Home opportunity you would need: <br> • Your PC with minimum 3 GHz processor and 1 GB RAM with 1280x1024 minimum resolution. Minimum OS of Windows XP SP2 with latest security patches applied. Recommend 17” flat screen monitor or greater. <br> • Broadband connection (1 MB down / 384 kbps up) <br> • Meet the requirements of the job description below <br> <br> <br> Responsibilities: <br> • Perform analysis on customer’s PC and make product or service recommendations <br> • Supply best in class support to direct consumers on all technology support needs <br> • Use company provided tools to troubleshoot and solve customer technology problems <br> • Maintain high level of customer satisfaction with focus on first call resolution <br> • Identification and removal of Malware and Viruses <br> <br> As part of the process of providing best-in-class customer satisfaction for the technology services you will also be required to do the following: <br> <br> • Answer calls and greet customer or partner sales representative <br> • Review ticket in customer service tracking application <br> • Determine scope of issue <br> • Confirm customer agreement to pricing and conditions of service <br> • Manage credit card processing <br> • Handle requests for refunds per company policies <br> • Follow through on warranty requests or open issues <br> • Encourage completion of customer survey <br> • Close the incident within recommended service times <br> • Properly document all support calls <br> • Adhere to quality standards set by company <br> • Provide feedback on tool, process, and business improvements <br> • Represent company in a professional and ethical manner <br> <br> <br> Skills: <br> • Excellent written and oral communication skills, second language a plus <br> • Can communicate technical concepts clearly to customer’s level of understanding <br> • Excellent customer interaction skills <br> • Very good organizational and multitasking skills <br> • Ability to problem solve and resolve problems creatively <br> • Review SOPs (standard operating procedures) and provide feedback and ideas <br> • Ability to type 30 to 40 words per minute <br> <br> <br> Qualifications: <br> • Minimum of 1 to 2 years of related experience Job roles in customer service dealing with consumers <br> • Hardware / Software technical support <br> • Troubleshooting Windows XP platform to registry level <br> • Home networks (wire and wireless) using multiple network technologies such as switches, routers, printer, etc... <br> • Networking technologies TCP/IP, DNS, Firewalls <br> • Internet connectivity using cable, DSL, satellite, dial-up <br> • Consumer/business peripherals – printers, scanners, fax, MP3 players, digital cameras, cellphones, PDAs <br> • Iternet security in areas of virus and spyware <br> • Courses in technology related fields and customer service. MSDST, A+, HDI Support Center Analyst or other relevant certification a plus. <br> <br> Please apply TODAY! <a href="http://corp.support.com/openings?jvi=o61aVfwW,Job" rel="nofollow"> Click here </a> or visit the careers page on our website at www.support.com Emailed Resumes will NOT be accepted! <br> ]]>
<![CDATA[Atlantic Imaging Group, a leading healthcare network, seeks customer service representatives to accomodate the patients and clients of our growing business. Open positions are in our call center, collection department and IT help desk. Successful candidates must posess pleasant telephone skills and like problem solving. Candidates must also be technologically proficient. <br> We are a family owned, private company and insist on team players. We offer a pleasant working environment, an excellent benefit plan and competitive compensation. We will accomodate your schedule to your personal needs, where possible. <br> Please email your resume, including compensation requirements to info@frogline.com]]>
<![CDATA[Heating and Air conditioning company "YUKOS Heating and A/C" located in New City NY, looking for full time HVAC serviceman. HVAC certificate and driver license are required for this position. Experience in apartment community maintenance is preferred. Candidates must have experience with: HVAC(ductless, condenser, heater, boiler, water-heater and other HVAC equipment); electrical, plumbing, general repairs, and customer service. Working area is NY City and upstate. Please fax to(845)636-5466, or email to yuri12856@yahoo.com ]]>
<![CDATA[Major Health Insurance firm seeks a Manager of Application Development for an immediate permanent position. <br> <br> <br> <br> The Manager of Application Development coordinates and participates in analyzing, designing, coding, testing, integrating and implementing application systems. He/She is charged to work with the development team, other IT teams and the Business areas to deliver highly reliable and technically sound systems that support the objectives of the organization. <br> <br> <br> <br> This is a hand-on position working with a small team of (5-7) development professionals. <br> <br> <br> <br> Essential Position Functions: <br> <br> · Coordinate efforts of internal and external technical staff in the creation and implementation of new system projects, and in the support of existing production systems. <br> <br> · Develop vision, strategies, and organizational plans to support strategic initiatives and day-to-day operational requirements. <br> <br> · Assist in application configuration and deployment, design and architecture, functional design and requirements/ needs analysis. Manage and participate in design and code reviews. <br> <br> · Analyze and correct functionality problems - Identify new methods of improving application performance and stability. <br> <br> · Provide timely Status reports with identified critical milestones, achievements, concerns and issues. <br> <br> · Assist in the establishment of technical standards, and ensure standards (once agreed upon) are enforced through periodic reviews. <br> <br> · Ensure all projects and support activities are executed on time and within budget. <br> <br> · Contribute to a high-performing, motivated work group by applying interpersonal communications and collaboration skills to achieve project goals and to realize value. <br> <br> · Create at atmosphere that supports and encourages awareness of new technology developments. <br> <br> · Provide team members with the guidance necessary to support the organization and the long term development of the team members. <br> <br> <br> <br> Positions Requirements: <br> <br> · Minimum of 7-10 years of full project life cycle application development experience with 3-5 years in leadership or management role. <br> <br> · Strong Project Leadership Experience and track record of success in team building, and directing/managing the work of a team of IT professionals. <br> <br> · Demonstrated experience using Internet/Intranet technologies for the deployment of applications. <br> <br> · Very technically competent with proven experience using Microsoft technologies i.e. C#, .NET. Experience with Java, JSP, J2EE concepts and application are big plus. Knowledge of web servers i.e. IIS. Strong knowledge of RDBMS systems with particular emphasis on SQL Server. Knowledge of Oracle 9i/10g (SQL, PL/SQL), a plus. <br> <br> · Very strong analytical and problem solving skills. <br> <br> · Highly organized and detail oriented with outstanding verbal and written communication skills. <br> <br> · Ability to express complex technical concepts effectively both verbally and in writing. <br> <br> · Ability to work well with people of varying degrees of technical expertise. <br> <br> · Desire to grow and capability to learn. <br> <br> · BS/BA in Computer Science/related field required. Combination of bachelor’s degree and professional experience in a related specialized field considered. Advanced degree a plus. <br> <br> <br> <br> ]]>
<![CDATA[We are developing an email deliverability monitoring tool to monitor delivery of B2C newsletter delivery statistics with major providers. Similar to <a href="http://www.deliverymonitor.com" rel="nofollow">http://www.deliverymonitor.com</a>. Our tool automatically logs in to an email account and performs analysis of email received to determine system performance, provider issues and network latency. We are required to obtain email accounts from providers who are not in our service area. We need users like you to create email accounts for our tool to monitor. Your broadband account allows you to create multiple email accounts at no additional cost. <br> <br> If you can provide this service please let us know how much you would want for these accounts. <br> <br> We intend on using these address for a term of approximately one year. These accounts are used for monitoring only, and no mail or illegitimate activities in any way will be performed using these accounts. <br> <br> The service providers we need a email accounts for are: <br> <br> Charter <br> SBCGlobal <br> Bellsouth <br> Verizon <br> Cox <br> Roadrunner]]>
<![CDATA[Rapidly growing small business has recently implemented SAP Business One software. Looking for an on-call consultant who can provide assistance with this program as needed. Ideal candidate would also provide basic office tech support as needed. Please respond with resume.]]>
<![CDATA[***Call Center Experience is a MUST*** <br> <br> *Flexible work schedule is a MUST, weekends, nights and holidays <br> <br> Next Training Class is April 18th, 2010!!! <br> *Must be able to troubleshoot & resolve technical issues over the phone! <br> *Windows 98, & 2000,*Microsoft Office,*ME,XP/MAC Platforms.  <br> *DHCP,*SMT,*POP3,*TCP/IP,*Email Set-Up,*DNS, <br> *Network/Internet Protocol, *Hardware/Software <br> <br> *MUST be able to pass a Criminal Background Check and Drug Test. <br> <br> PAID TRAINING! <br> <br> *This position requires an automobile and is not accessible via public transportation. <br> <br> Work Shift: <br> **7am to 3:30pm** <br> **3:30 pm to Midnight** <br> **4:30 pm to 1 am** <br> <br> <br> You MUST have 110% work schedule flexibility as your work schedule will change periodically! <br> ]]>
<![CDATA[***Call Center Experience is a MUST*** <br> <br> *Flexible work schedule is a MUST, weekends, nights and holidays <br> <br> Next Training Class is April 18th, 2010!!! <br> *Must be able to troubleshoot & resolve technical issues over the phone! <br> *Windows 98, & 2000,*Microsoft Office,*ME,XP/MAC Platforms.  <br> *DHCP,*SMT,*POP3,*TCP/IP,*Email Set-Up,*DNS, <br> *Network/Internet Protocol, *Hardware/Software <br> <br> *MUST be able to pass a Criminal Background Check and Drug Test. <br> <br> PAID TRAINING! <br> <br> *This position requires an automobile and is not accessible via public transportation. <br> <br> Work Shift: <br> **7am to 3:30pm** <br> **3:30 pm to Midnight** <br> **4:30 pm to 1 am** <br> <br> <br> You MUST have 110% work schedule flexibility as your work schedule will change periodically! <br> ]]>
<![CDATA[FULL TIME AUTO MECHANIC WITH 3 TO 5 YEARS EXPERIECE, GENERAL AUTO REPAIR. SALARY WITH EXPERIENCE]]>
<![CDATA[EXPERIENCED ATM TECHNICIAN! <br> <br> • Second Line Maintenance a must!!! <br> <br> • Full time position available <br> <br> • Part time position available <br> ]]>
<![CDATA[MUST BE ESTABLISHED! <br> <br> Do you have technical telecommunication skills? <br> <br> Are you familiar with Internet, WIFI, wiring, jacks, and cabling? Can you troubleshoot phones and phone systems? <br> <br> If so, we are looking for people like you, in your city, to help us service the technical needs of multi-family properties. <br> <br> For more information, and to find out how you can immediately be a part of this, please click on the link below. This a sub contractor Position, You must have own transportation and tools. You also must meet all of our requirements. <br> <br> <a href="http://telecomtechsupport.net/" rel="nofollow">http://telecomtechsupport.net/</a> <br> <br> Please view the video and complete the short questionnaire. We will contact you within 24 - 48 hours <br> <br> if we feel this would be a good fit for both of us. <br> <br> Thanks for your time. We are looking forward to an opportunity to work together. <br> <br> TTS <br> Telecom Tech Support <br> 8730 Bourgade, Suite 200 <br> Lenexa, Kansas 66219 <br> ]]>
<![CDATA[Are you the person people call when their computers malfunction? Do you fix their problems so fast and easily? Do you consider yourself really competent at fixing computers, synching printers and smart phones etc? And do you like working from home? <br> <br> Then, this position may be for you... <br> <br> support.com. (NASDAQ: SPRT) provides online technology services to consumers and small businesses. support.com provides an award-winning customer experience by using an innovative model that combines a cloud-based technology platform with a fully distributed workforce, support.com is defining a new category of technology-enabled services and growing rapidly each year. <br> <br> support.com is seeking self-motivated individuals to provide expert computer and technology assistance . If you are already helping colleagues and family members to install, troubleshoot, and resolve their technical problems, then consider this opportunity! You will be able to apply the knowledge and experience you have gained in this position. <br> <br> To qualify for this Work From Home opportunity you would need: <br> • Your PC with minimum 3 GHz processor and 1 GB RAM with 1280x1024 minimum resolution. Minimum OS of Windows XP SP2 with latest security patches applied. Recommend 17” flat screen monitor or greater. <br> • Broadband connection (1 MB down / 384 kbps up) <br> • Meet the requirements of the job description below <br> <br> <br> Responsibilities: <br> • Perform analysis on customer’s PC and make product or service recommendations <br> • Supply best in class support to direct consumers on all technology support needs <br> • Use company provided tools to troubleshoot and solve customer technology problems <br> • Maintain high level of customer satisfaction with focus on first call resolution <br> • Identification and removal of Malware and Viruses <br> <br> As part of the process of providing best-in-class customer satisfaction for the technology services you will also be required to do the following: <br> <br> • Answer calls and greet customer or partner sales representative <br> • Review ticket in customer service tracking application <br> • Determine scope of issue <br> • Confirm customer agreement to pricing and conditions of service <br> • Manage credit card processing <br> • Handle requests for refunds per company policies <br> • Follow through on warranty requests or open issues <br> • Encourage completion of customer survey <br> • Close the incident within recommended service times <br> • Properly document all support calls <br> • Adhere to quality standards set by company <br> • Provide feedback on tool, process, and business improvements <br> • Represent company in a professional and ethical manner <br> <br> <br> Skills: <br> • Excellent written and oral communication skills, second language a plus <br> • Can communicate technical concepts clearly to customer’s level of understanding <br> • Excellent customer interaction skills <br> • Very good organizational and multitasking skills <br> • Ability to problem solve and resolve problems creatively <br> • Review SOPs (standard operating procedures) and provide feedback and ideas <br> • Ability to type 30 to 40 words per minute <br> <br> <br> Qualifications: <br> • Minimum of 1 to 2 years of related experience Job roles in customer service dealing with consumers <br> • Hardware / Software technical support <br> • Troubleshooting Windows XP platform to registry level <br> • Home networks (wire and wireless) using multiple network technologies such as switches, routers, printer, etc... <br> • Networking technologies TCP/IP, DNS, Firewalls <br> • Internet connectivity using cable, DSL, satellite, dial-up <br> • Consumer/business peripherals – printers, scanners, fax, MP3 players, digital cameras, cellphones, PDAs <br> • Iternet security in areas of virus and spyware <br> • Courses in technology related fields and customer service. MSDST, A+, HDI Support Center Analyst or other relevant certification a plus. <br> <br> Please apply TODAY! <a href="http://corp.support.com/openings?jvi=o61aVfwW,Job" rel="nofollow"> Click here </a> or visit the careers page on our website at www.support.com Emailed Resumes will NOT be accepted! <br> ]]>
<![CDATA[This full-time position will be to provide SharePoint consulting services to customers who are adopting a Microsoft SharePoint technology platform or further extend their existing SharePoint technology platform. This position focuses on providing on-site consulting services to assist customers with SharePoint installation, configuration, support, environment management, and architecture planning needs. A significant portion of time is spent on-site at clients primarily in New York, New Jersey and Connecticut. <br> <br> Job Requirements: <br> • 2+ years experience working with Microsoft Office SharePoint Server 2007 (MOSS). <br> • Experience working in a consulting environment. <br> • Understanding and design of MOSS infrastructure elements. <br> • Experience designing, deploying and managing SharePoint farms. <br> • Experience designing, constructing, and managing MOSS sites. This includes experience with lists, libraries, web parts, site features, and security. <br> • Excellent written and verbal communication skills with the ability to produce appropriate architecture, design and installation documents and the ability to effectively work with, advise and present to customers. <br> <br> <br> ]]>
<![CDATA[Will perform hardware break-fix, software problem call, installations, MAC’s and other duties as assigned. <br> Will be responsible for troubleshooting and resolving software related issues at the End-Users desk. <br> Will keep the customer and/or the alternate if requested, informed about the status of the Service Ticket. <br> Achieve service level commitments for Problem and service Request Management at an individual and team level for PC/LAN and Telecom at all sites supported <br> Ensure all problems and service requests are tracked via problem management system and cases are updated with detailed activity and resolution on a consistent basis. <br> Have the ability to support Microsoft XP workstations, MS Office 2000/2003 <br> Deliver exceptional customer service and achieve high customer satisfaction. <br> Participate in site projects for LAN/WAN and Telecom. <br> Ability to work in a fast paced corporate environment <br> Ability to work in a team environment and capable to work independently <br> Ability to lift 40 LBS <br> *Have a reliable means of transportation to travel between various customer locations <br> Must have good verbal and written communication skills <br> <br> Desired Certifications: <br> A+, HP Desktop, Dell Desktop, IBM Laptop, HP Printer <br> <br> VoIP and Telecomm experience a plus <br> <br> Great opportunity to work with a Global IT services company!!--Please respond with an attached updated word version of your resume!]]>
<![CDATA[TECHNICAL SUPPORT REPS NEEDED!!! MELVILLE, NY <br> <br> Car is Required!! Bilingual Spanish is a Plus not a Must!! <br> <br> Looking for Energetic and Computer Savvy Technical Support Representatives to work in a major call center for a Corporate Media Company located in Melville, NY. This is a great ENTRY-level position for anyone interested in Information Technology and/or Help Desk!!! <br> <br> This is a full-time, temp to permanent position. The hourly pay rate starts at $13.00! Eight (8) week training is also paid for! Candidates will be considered for permanent placement based on performance and attendance in 3-4 months! Once temps go permanent with the company, pay increases are given (Depending On Experience) plus medical, excellent benefits package, great perks, free Optimum package and much room for growth within the company!!! <br> RESPONSIBILITIES: Technical support reps will be responsible for troubleshooting computer and cable equipment, answering billing inquiries, and providing excellent customer service. <br> Training hours: Mon. thru Fri. 2:00 pm - 10:30 pm for eight (8) weeks. Sat. & Sun. Off <br> Shift hours: Fri. thru Mon. 11:00am - 9:45pm Tues, Wed, Thurs Off <br> Requirements - MUST BE ABLE TO TYPE A MINIMUM OF 45 WPM (You will be tested) A.S. DEGREE OR A+ CERTIFICATION <br> <br> * MUST HAVE AT LEAST 6 MONTHS EXPERIENCE IN A CALL CENTER OR WORKING IN <br> AN ENVIRONMENT WITH HEAVY PHONE CALL VOLUME. <br> <br> <br> <br> <br> <br> <br> <br> <br> ]]>
<![CDATA[Your Personal Assistant is hiring in NYC, LA and DC <br> <br> Your Personal Assistant is a Global Provider of Ad Hoc "personal assistance" to those that recognize that "It's about Time" (sm) <br> <br> Full and Part Time positions available. <br> <br> We're 24/7: Choose your assignments, work days and hours. If you're the BEST of the BEST in the following fields, we want to hear from you: <br> <br> Errands <br> Computer Technical Support <br> Reservations (restaurant, theatre, airline, cruise, private jet and yacht, spa, resort) <br> QuickBooks expert <br> Pet Sitter <br> Pet Care Expert <br> Dog Walker <br> Chauffeur <br> Personal Chef <br> Event Planner <br> Personal Shopper <br> Administrative Assistant <br> Personal Assistant <br> Internet Research Expert <br> Web Site Designer <br> <br> If we're a mutual match, you'll get competitive compensation, access to our company-paid Blue Cross PPO Medical, Dental & Optical Medical Plan and the satisfaction of working with premier clients, choosing your own hours and appropriate recognition your special skills. <br> <br> First Step: <br> <br> Reply in your own words, no resume-speak, no attachments, no resumes, explaining your relevant experience, your preferred work hours and days, requested compensation rate and where you presently reside. Here you'll demonstrate your written communication skills. If we believe that there's a good match, we'll follow-up with an email to set up an initial brief telephone interview. <br> <br> We suggest that you visit our website www.YPAnow.com prior to responding. <br> <br> Your Personal Assistant LLC is an Equal Opportunity Employer. <br> <br> ]]>
<![CDATA[Small Real Estate company seeking computer science graduate with 2 years experience for Help Desk / Network support / Asst Programmer position. Duties will include: <br> <br> 1. Backup / Maintain Mirror servers <br> 2. Manage Antivirus / Spam servers <br> 3. Support / build custom company PC's and DVR's <br> 4. Support users and answer tech request questions <br> 5. desktop application installation/troubleshooting <br> 6. maintain/install network cables <br> 7. computer networking and wireless networking <br> 8. Be proficient in various database languages <br> 9. Learn and program Lotus Notes <br> 10. Assist in managing/supervising an overseas development team <br> 11. Must be self motivated <br> 12. Web development skills <br> <br> Compensation: $30K/Year plus Bonus; 2 Yr Contract - pls confirm in reply]]>
<![CDATA[ProsumerSoft LLC is a Cloud Computing Consulting Company - Located in New York City <br> <br> Did you ever wish you could have joined Google before it became Google? Did you ever wish you became apart of Microsoft when it was still out of a garage? DId you ever wish you invested in Apple when people thought it was a fruit company? <br> <br> Now is the time to join ProsumerSoft LLC, <br> <br> Will you let this opportunity pass you by as well? <br> <br> The time is perfect, you have the skil-set and you are ready to move out of the "pit" and onto the stage. Its time for you to become an IT Consultant and wrok on the cutting edge and in the "Cloud" ProsumerSoft LLC is a Cloud Computing Consulting Company that has partnered with varous Cloud Serivce Providers - CSP, such as Google, Salesforce.com, Microsoft, Vmware, Citrix, NetSuite, Box.net, and many others, in addition to AVG, Symantech, McAfee, and VeriSign. We have also partnered with companies in Canada and in the U.K... Why? This allows ProsumerSoft LLC to offer our clients/customers the right services & products at a price that fits their budgets. <br> <br> Welcome to ProsumerSoft LLC <br> <br> ProsumerSoft LLC - Cloud Computing Consulting Company, located in New York City, seeking Consulting and Sales professionals. We provide consulting services in the areas of Software as a Service - SaaS, Infrastructure as a Service - IaaS, Platform as a Service - Paas, Virtualization Technology, Disaster Recovery Planning, Penetration Testing, and Risk Management Risk Analysis. In addition we also provide training in Open Source Software for business use. We work with Small - Mid-Size Businesses, Enterprise Businesses, Educational Institutions, Non Profit Organizations, Local, State, and Federal Government Agencies, as well as the Arts Industry. <br> <br> We are seeking IT professionals that are ready to assume a ledership role and move beyond the server room. Candidates should have some Information Technology experience as well and be willing to receive training in IT / Cloud services, and products. In addition candidates should be highly motivated. Moreover, candidates should have some College and a + would be a BA/BS degree. Candidates should have excellent verbal and written skills and proven ability to conduct presentations and demonstrations. Candidate will have to be willing to work from their homes and have a reliable internet connection, in addition to PC/Laptop/Notebook. Candidate should be familiar with Gmail. At ProsumerSoft LLC we use Google Apps and you will receive a Google Apps Account if you are hired by ProsumerSoft LLC. ProsumerSoft LLC assist companies, organizations and agencies to reduce their annual operational expense, thus enabling them to redirect that hard earned revenue back into their business, so they can grow and expand, which translates into job creation. The company wins because it saves money and increases its profit margin. Society wins, because people start to get hired again. New York State wins, because the unemployment rate goes down and revenue starts to get generated. ProsumerSoft LLC wins because we can say that we help to do this. So as the old saying goes, "it’s a Win, Win Win". <br> <br> ProsumerSoft LLC is a young company but we are growing, and heading for SUCCESS. We encourage those that can meet these requirements to apply to our company and join a company that is helping to reshape the way business is done. ProsumerSoft LLC is a company of the people, by the people and for the people. <br> <br> NOTE: We have a lot of open positions. All positions are commission based, therefore you keep 10 - 15% of the income you earn, and you recieve a lot of training. <br> <br> ProsumerSoft LLC is an Equal Employment Opportunity Company and we like our staff to be diverse. <br> <br> We conduct drug testing and background checks. <br> <br> Prosumersoft LLC - Email: hr@prosumersoft.com Phone: 347.590.2449 Company Website: www.prosumersoft.com <br> <br> CEO: Von'Victor Valentino Rosenchild <br> ]]>
<![CDATA[The largest Apple Authorized repair department in Brooklyn is looking for an experienced Apple technician. The ideal candidate will be a highly experienced Apple Certified Macintosh Technician with excellent customer service skills. <p> <b>About the Position:</b><br> • Diagnose and repair the entire line of Apple hardware and third party software<br> • Frequent contact with customers throughout the repair process<br> • Help with everyday operation of the repair department<br> <p> <b>About You:</b><br> • Highly dependable <br> • Excellent customer service skills<br> • Be willing to learn and take direction from others<br> • Be willing to teach and share knowledge with others<br> • Enthusiasm for technology <br> • Current Apple Certified Macintosh Technician (ACMT)<br> • Able to keep calm in high pressure situations<br> • Ability to work with a team<br> <p> <b>About Us:</b><br> • The largest Apple Authorized repair shop in Brooklyn<br> • Convenient Brooklyn location. No need to fight the crowds!<br> • Recipient of the 2009 Apple Service Excellence award<br> • A laid-back atmosphere that avoids the typical corporate feel<br> <p> If you feel like you would be a good fit, please email a .doc or .pdf formatted resumé. Also, please tell us a little about yourself and why you are interested in the position. <p> Thanks for your interest.]]>
<![CDATA[NOTES: (1) CANDIDATES MUST BE ELIGIBLE TO WORK IN THE UNITED STATES ON A PERMANENT BASIS. (2) FSE WILL BE EXPECTED TO LIVE WITHIN 15 MILES OF HACKENSACK (3) PREVIOUS EXPERIENCE TROUBLESHOOTING AND MAINTAINING ELECTRO-MECHANICAL DEVICES AND EQUIPMENT IS A MUST. ROBOTICS KNOWLEDGE A PLUS. <br> <br> Summary: <br> Provide advanced level technical support through the performance of on-site installation, servicing and repair of complex pharmacy automation equipment and systems. Inspect and approve operational quality of system equipment. Train customers on the operation and maintenance of the system. Lead new project teams as required and assist in the creation and updating of technical information. NOTE: For the first 2-6 months of employment, the Field Support Engineer will focus on product installation and customer training. Later, his/her responsibilities will shift to ALSO include product maintenance and repair. <br> <br> Duties/Responsibilities: <br> - Installation, calibration, testing, maintenance and repair of pharmacy automation equipment and systems in a retail pharmacy environment. Manages installation assignments and assigned customers within a territory. <br> - Maintains documentation and service reports via electronic reporting. <br> - Provides strong customer service and problem resolution skills at new and existing client sites. Ensures customer satisfaction and maximum uptime by maintaining equipment functionality and troubleshooting and repairing hardware and software related problems. Monitors status of problem resolution at all times. <br> - Instructs customers in the operation and maintenance of system. Serves as company liaison with customer on administrative and technical matters for assigned projects. <br> - Mentors entry-level service engineers. <br> - Increases knowledge, skills and abilities with focus on becoming a technical expert on Parata RDS. <br> - Visits customers regularly to ensure the highest levels of customer satisfaction. In addition to customer visits, also attends trade shows and is available for last minute escalations. <br> - Applies technical expertise and statistical analysis techniques to diagnose problems; refers to technical manuals and schematics as needed. <br> - Ensures technical information is updated by assisting in the review and edit service manuals, service bulletins and product reference material. <br> - Develops and implements programs for advanced product training. Acts as the Subject Matter Expert (SME) by providing detailed technical training. Assists entry level Support Engineers to shorten the learning curve on new products. <br> - Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks, participating in professional societies. <br> - Fosters positive customer relations by responding to complaints/inquires in a cooperative, supportive, and professional manner; resolving problems in a timely and efficient manner. <br> <br> Experience & Education Requirements: <br> Associates degree in Electronics Engineering, Biomedical Engineering Technology or equivalent combination of education and relevant experience. Bachelor’s degree preferred. 3-5 years experience in medical or complex business equipment service preferred. <br> <br> Knowledge, Skills & Abilities: <br> - Excellent communication skills and the ability to deal effectively with customers required. <br> - Proficient knowledge of Microsoft Office required. Basic knowledge of personal computers and Microsoft operating systems (Windows 2000, XP, and DOS commands). <br> - Strong mechanical aptitude and the ability to use tools to perform mechanical work. <br> - Previous training experience strongly preferred. <br> - True commitment to customer satisfaction with account management experience. <br> - Must be a highly responsible professional who can perform work independently with little supervision <br> <br> To Apply: <br> www.parata.com/careers.php <br> ]]>
<![CDATA[This important position is for the support of our director of sales/ Vice President in organizing and assisting his prospects, sales forecasts, proposals, project scheduling, planning, seminar organizing, follow-ups, and other management assistant tasks. Must have extrensive computer skills & kinow how to create , edit programs & sharepoints! <br> We are Brooklyn largest affordable condominium (www.MeadowWoodatGateway.com) & Fillmore Real Estate Exclusive broker. (Brooklyn Largest Real Estate company) <br> We are extremely busy with sales, and are looking for a key employee to be part of our team and to grow with us. Must work weekends NOT normal monday thru Friday 9-5 job! <br> The right person will have these traits, <br> • “Great attitude…” <br> • Ability to multi-task, working on may items at one time, without “dropping the ball” <br> • Attention to detail, and very organized <br> • Organizing files / personal paperwork and the daily schedule <br> • Take charge “Can Do” attitude <br> • High Computer literacy; MS Word, Excel, PowerPoint, Project, Outlook, Power sharepoint, etc. <br> • Excellent written and grammatical skills <br> • Great follow-through <br> • Self-starter Initiative <br> • Occasional answering the phone and providing client service <br> • Appointment scheduling and email responses <br> • Ability to adapt quickly to new tasks that are given <br> • Some Personal Assistant duties (personal & business schedules, appointments, returning calls, etc.) <br> • Work under pressure & Multi task <br> • “Likes to laugh” <br> If you are this person, then submit a cover letter with your resume, and be sure to include references, description of work habits (how you operate while at work) Must have experience!!!! Or please call 1-718-927-0004 for interview <br> <br> <br> <br> <br> <br> <br> ]]>
<![CDATA[<b> <center> <h2> Are you an IT professional looking for a flexible job? Are you a tech savvy student? Are you a PC shop or company wanting to expand your business? </h2> </center> </b> <br> <br> SupportSpace is looking to expand their Expert network. <br> - <b> Provide Virtual Technical Support. <br> - Make Money. <br> - Work Anytime, Anywhere. <br> - As an IT Shop, Expand Your Business. </b> <br> <br> <b> Who is SupportSpace? </b> <br> Service is our business and passion. We are dedicated to providing the ultimate service experience through the game-changing advancement of remote services and virtual expert networks. <br> <br> <b> Some of our partners: </b> <br> Geeksquad, TrendMicro, Webroot, Check Point, Ad-Aware and more... Our partners provide the customers, you provide the support. <br> <br> <b> Why should I become a SupportSpace Expert? </b> <br> • Create your own work schedule. <br> • Gain credibility by joining the #1 online technical support community. <br> • Make money while we provide the customers and platform. <br> • Get recognition and visibility with customer reviews. <br> • Help customers who seek technical expertise. <br> <br> <b> How does it work? </b> <br> Once you are SupportSpace Certified, customers will be sent to you based on your expertise and profile. We will evaluate your profile and skills to determine if you have the necessary knowledge. <br> <br> Get SupportSpace Certified &gt; Provide Tech Support to Customer &gt; Make money <br> <br> <b> Compensation?</b> <br> Compensation is a fixed price based on the type of service you provide. <br> <br> <b> Requirements? </b> <br> We require our Experts to become SupportSpace Certified before they can provide support to our customers. To become SupportSpace Certified you must have relevant tech knowledge for any of the various service types. <br> <br> <b> Service Types: </b> <br> • PC Software Support Windows XP & Vista <br> • MP3 players (iPod, Zune, etc.) <br> • Anti-Virus <br> • Mobile cell phone devices <br> • Backups <br> • Microsoft Office <br> • Firewalls <br> • Anti Spyware <br> • Internet <br> • Cameras <br> • Networks <br> • And More... <br> <br> <b> Apply Now: </b> <br> Go here to begin the SupportSpace Certification process: <a href="http://www.supportspace.com/support/becomeAnExpert.s2" rel="nofollow">http://www.supportspace.com/support/becomeAnExpert.s2</a> <br> If you have any questions, email: certification@supportspace.com <br> <br> <b> Other Relevant Links: </b> <br> SupportSpace Service Site: <a href="http://www.supportspace.com/" rel="nofollow">http://www.supportspace.com/</a> <br> SupportSpace Corporate Site: <a href="http://corporate.supportspace.com/" rel="nofollow">http://corporate.supportspace.com/</a> <br> <br> ]]>
<![CDATA[We are a provider of digital medical imaging equipment in the non-hospital private practice radiology market. We provide complete digital solutions consisting of hardware and software for digital acquisition and x-ray image management for doctor's offices, specialty clinics, and imaging centers nationwide. <br> <br> As a result of our continued growth we are currently searching for a System Administrator. As a member of our team this newly created position you will be responsible for all aspects of our daily IT support needs. <br> <br> Primary responsibilities will include: <br> <br> • Provide desktop technical support to local and remote end users. <br> • Provide systems support by participating in on-call support as well as performing recovery, maintenance and upgrades during evening and weekend hours. <br> • Install, maintain and troubleshoot server systems and applications. <br> • Evaluate new software and systems and recommend purchase where required. <br> • Responsible for ensuring that servers and support computers have up to date patch levels and effective malware protection. <br> • Fully utilize a variety of system monitoring tools to monitor system performance and capacity maximizing system availability. <br> • Keep informed on latest developments in information technology software, systems and procedures. <br> • Conduct routine hardware and software audits of Windows-based assets to ensure compliance with established standards, policies and configuration guidelines. <br> • Create and maintain documentation of systems and processes for management of existing and new systems. <br> • Coordinate changes with application owners to ensure minimal negative user impact. <br> • Interact with computer vendors on warranties and returns. <br> • Assist with new employee orientation and provide computer education related to our company systems to users. <br> <br> Special Skill Qualifications <br> • Expert knowledge of Windows Operating systems including Widows 2000/XP/Vista and Windows Server 2003 and 2008 <br> • Expert understanding of Active Directory/Group Policy <br> • Strong knowledge of Exchange Server, IIS & Windows Clustering technologies <br> • Experience supporting Microsoft SQL Server 2000/2005/2008 a plus <br> • SharePoint and Great Plains experience a plus <br> • Server/Domain Administration Support Experience <br> <br> Position Requirements: <br> <br> • BA/BS degree in Computer Information Systems or similar with 2 years experience. <br> • Ability to quickly diagnose problems and effectively communicate solutions in a user-friendly language. <br> • Exceptional phone and customer service skills. <br> • Strong analytical and problem-solving skills. <br> • Self motivated and directed team player, with the ability to effectively prioritize and execute tasks in a high-pressure environment. <br> • Strong organizational and follow-up skills are a must. <br> • Able to lift/move systems including servers, and desktops, printers, etc. <br> • Must be available to travel between locations on short notice as necessary. <br> <br> <br> This position is Full Time (Monday-Friday 8am-5pm). We offer health benefits and paid vacation. Interested applicants should submit a cover letter, resume and salary requirement to careers@umgxray.com <br> <br> <br> ]]>
<![CDATA[A national health organization based in Port Washington, NY has an excellent opportunity for an experienced Information Technology Manager in a growing technology department. The Information Technology Manager is responsible for overseeing all aspects of technology and is responsible for setting a vision for the department and identifying technology solutions which will advance the mission of the organization. <br> <br> Primary Responsibilities <br> • Oversight of all aspects of the technology infrastructure of the foundation including the hardware, software and networking. Hardware includes the servers, workstations, and other related hardware, as well as, the telephone system. Software includes the operating systems, e-mail systems, databases (both online, client/server and custom) and all other software packages including mass e-mail communications, surveys, computer graphics, photo editing, etc. <br> • Become proficient in structure and usage of the organization’s donor management database, Sage Fundraising 50. <br> • Responsible for designing and creating custom databases to support business needs and provide support and advanced usage of Microsoft Office Suite. <br> • Responsible for an ongoing assessment of IT systems, purchasing hardware and software, negotiating with IT vendors/consultants. <br> • Preparation of proposals to meet the IT needs of the foundation, including recommendations for hardware and software and the evaluation, and preparation of annual technology budget. <br> • Designing/creating/maintaining in-house software solutions which include custom databases. Developing analytical reports and exports for other departments. <br> • Acting Intranet Master and Webmaster, using content management systems, and managing the infrastructure for the online marketplace, e-commerce transactions and the social network. Coordinator of all website content and functionality including ensuring that the information is timely and current. Also, responsible for new ideas which will continually enhance the website. <br> • Provide technology training for new staff and create and implement technology staff development plans for employees. <br> <br> <br> Required Skills & Experience <br> • 4-5 years technology experience <br> • Bachelor’s Degree in Computer Information Systems or related field or equivalent work experience <br> • Experience with databases, database queries and reports <br> • Proficient in MS Office Suite, including PowerPoint and Access <br> • Familiarity with Web 2.0 functionality <br> • Ability to work effectively as a team member <br> • Pleasant, professional and courteous personality <br> • Excellent verbal and written communication skills <br> • Organized, efficient, versatile, takes initiative <br> • May include occasional travel or support of off-site events <br> ]]>
<![CDATA[Full time support specialist for NYC! Salary to $55k! <br> <br> Position: <br> • E-mail (Exchange + BES) <br> • Smart Phone support <br> • Mac and PC fileserver management <br> • Agency intranet development <br> • Departmental project coordination <br> • Remote office support <br> • Software and hardware technical support, help desk <br> • Allocation of computer resources (upgrades, repairs, policies, forecasting) <br> • User training program and specialty seminars <br> • Resource management (software and hardware database, inventory) <br> • Remote access solutions <br> • Purchasing—hardware, software, supplies, vendor relations <br> • Computer security <br> ]]>
<![CDATA[Growing Internet company is currently looking for a full time support tech to work in our Jericho Office. <br> <br> Come join us in our fast paced friendly environment located in Jericho, NY <br> <br> Excellent opportunity for individuals looking to get into the IT field. <br> <br> While some IT knowledge and experience is expected preference will be given to self motivated individuals who wish to pursue a career in Information Technology. <br> <br> <br> Requirements; <br> <br> Excellent communication and organizational skills <br> Must possess ability to work independently as needed while being a strong team player. <br> Must pass criminal background, pre-employment drug screening, Motor Vehicle Record check to be considered for employment. <br> Must have safe reliable transportation. <br> <br> A plus if you have any of the following: <br> Knowledge of Microsoft Outlook, Microsoft Exchange, Microsoft SharePoint, DNS, Blackberry, iPhone and Windows Mobile devices. <br> <br> Hours : Mon-Fri 1pm – 10pm and Every other weekend 10am – 5pm <br> <br> This is for a Full time, in house position only. Please send resume, and cover letter in word document for consideration. <br> Please do not paste your resume into an email reply. <br> Salary depends on experience. $27K - $35K <br> <br> ]]>
<![CDATA[Production Support Engineer – Outstanding Opportunity!! <br> <br> <br> <br> Pipeline Trading Systems (www.pipelinetrading.com) is a rapidly growing electronic marketplace for large block institutional equities trading. We are a highly talented, ambitious, hard-working team looking to change the rules for block trading. If you are motivated, independent and looking for a highly demanding environment where you will be challenged by your work and recognized for your achievements, this is where you want to be. <br> <br> <br> <br> * The primary responsibility of the Production Support Engineer will be to provide technical support for trading in the European markets during an overnight shift. This will involve helping the customer support staff resolve server issues, attentive system monitoring, and troubleshooting daemon issues and connectivity glitches. <br> <br> <br> <br> <br> <br> Job Functions: <br> <br> The core functions of the Production Support Engineer are to: <br> <br> * monitor the Pipeline trading system and network in real-time as it supports European trading <br> <br> * troubleshoot related problems with staff and customers <br> <br> * support/configure the market data infrastructure <br> <br> * document procedures for network configuration and resolution, and prepare reports of system issues <br> <br> * assist in ongoing implementation of network monitoring, disaster recovery preparation, and associated support/diagnosis systems <br> <br> <br> <br> As part of these core functions the Engineer will need to: <br> <br> * configure and monitor FIX sessions to customers and help resolve any connectivity problems <br> <br> * analyze and report on logs of trading activity <br> <br> * discover and resolve persistent system inefficiencies <br> <br> * track state of network hardware over time <br> <br> * test system performance in order to predict future performance issues <br> <br> * monitor state of network devices and occasionally assist in configuration of routers, switches, and firewalls <br> <br> <br> <br> <br> <br> Job Requirements: <br> <br> The following are requirements for the position: <br> <br> * Honesty and professionalism <br> <br> * Knowledge of networking concepts and trouble-shooting skills <br> <br> * Experience with Unix/Linux environments, particularly Red Hat Linux <br> <br> * Ability to learn new / proprietary network and software systems <br> <br> * Familiarity with shell scripting and Linux service operation <br> <br> * Strong organizational and multi-tasking skills in a demanding environment <br> <br> * Strong follow-through and initiative-taking ability <br> <br> * Good communication and documentation skills, written and oral <br> <br> * College Degree <br> <br> * 2 years of related experience <br> <br> * Desire to work overnight shift <br> <br> <br> <br> Experience in any of the following is a plus: <br> <br> * Experience troubleshooting trading system order problems <br> <br> * Experience with finance and associated concepts <br> <br> * Advanced scripting and coding <br> <br> * Experience with network-monitoring software and procedures <br> <br> * Familiarity with the FIX and SNMP protocols <br> <br> * Experience with Windows environments <br> <br> * Documentation experience <br> <br> * Experience with trading and order management systems <br> <br> * Knowledge of market data transmission structure in financial systems from a network operations perspective <br> <br> * Ad hoc analysis of application problems via source code, crash dumps, and stack traces <br> <br> * Ability to troubleshoot networking issues on Cisco routers, firewalls, switches, and on IPSec VPNs <br> <br> * Experience reading network sniffer traces <br> <br> * Experience troubleshooting telecommunication issues <br> <br> <br> <br> <br> <br> Pipeline is conveniently located across the street from Grand Central Station in Manhattan. We look forward to receiving your resume! Please be sure to include a cover letter along with your resume as attachments. <br> <br> ]]>
<![CDATA[Do you believe… <br> • In working as a team rather than as a group of employees? <br> • That every team member is a source of great ideas, and that those ideas matter? <br> • That the difference between a career and a “job” is the opportunity to learn, grown and take on new challenges? <br> • In being treated with respect and treating others the same way? <br> <br> If so, there may be a place for you at Backup My Info! <br> <br> Who We Are <br> At Backup My Info! we like to take care of people and their businesses. We do this by eliminating our customers’ stress, thereby allowing them to focus on other things that are important to them. We happen to do this by providing data backup services, but WHAT we do is not nearly as important as HOW we do it. <br> <br> We take care of our customers, and each other, by doing the following: <br> • We listen and ask questions to get to the heart of the problem. <br> • We are responsible; when we commit to something, we follow through. <br> • We are forward thinkers; we offer solutions that will be effective not only today, but also in the future. <br> • We worth together; our clients, our vendors, our co-workers, our channel partners – everyone is part of the team! <br> • We OBSESS! We will do whatever it takes to get it done and done right. <br> <br> What You Do <br> • Ensure all of our backup systems are running smoothly <br> • Help solve client technical questions and issues <br> • Become the expert in our backup solutions <br> • Build and maintain exceptional relationships with our customers, vendors and team <br> • Research new related technologies that can enhance both our internal operations and external client solutions <br> • Assist with the development of technical support documentation <br> • Provide technical expertise in sales meetings with clients <br> • Monitor clients’ backups and back end storage systems <br> • Assist other customer support engineers with client related issues <br> • Maintain internal office servers <br> <br> Who You Are <br> You are a motivated, dedicated, energetic, creative, innovative, proactive person who: <br> • Has at least 3 years in a System Administrator type role (we are not looking for desktop support) <br> • Has experience setting up/maintaining backup systems (Backup Exec, Arc Serve, etc.) <br> • Is proficient using Exchange 2003/2007 and SQL Server 2005/2008 <br> • Has strong Windows server experience (Linux/Unix/AS400/MAC experience is a plus) <br> • Has knowledge of LAN environment using TCP/IP, DHCP, DNS and troubleshooting experience in this area <br> • Has expertise with internet related technologies (firewalls, etc) <br> • Has experience maintaining large storage systems (EMC Clarion SANS, etc.) and replication technologies (it’s a plus but not essential to this role) <br> • Has a bachelor’s degree <br> • Has the ability to adopt processes quickly and execute them consistently <br> • Has strong problem solving and diagnostic skills <br> • Has exceptional phone etiquette and listening skills <br> • Can handle and prioritize multiple tasks <br> • Pays close attention to detail <br> • Has outstanding organizational skills and follows tasks through to completion <br> • Likes taking care of people! <br> • Passion for technology! <br> <br> What You Get <br> We offer a competitive salary along with the following benefits: <br> • Generous medical and vision coverage <br> • Retirement plan with employer matching that vests immediately <br> • Weekly team lunches <br> • Paid Monthly Metrocard <br> • Team happy hours, dinners and events <br> <br> To apply, please reply to this post and send your resume AND cover letter with “Customer Support Engineer” in subject line (if you don’t tell us why you would like to join our team in a letter, then we have no need to read your resume). Keep in mind that your application is a reflection of the kind of work we can expect from you….we look forward to hearing from you! <br> <br> (No recruiters please) <br> ]]>
<![CDATA[Is technology your passion? Do you have a work ethic that just won’t quit? Computer SuperCenter of Greenwich is looking for people that want to learn and advance professionally in our World-Class service facility. The Company features a fun environment and has a long history of developing IT professionals. Recent College Grads preferred, but will consider current students for internship opportunities. ]]>
<![CDATA[<b>Fitness Equipment Repair FT / PT DAYS <b><br> ( BROOKLYN / QUEENS & NYC )<br><br> <b>-**-We Need technicians for EACH area listed -<br> <b> Full time and part time weekdays **- <br> <br>Work on , Ellipticals, Exercise bikes, Treadmills<b><br> <b>Must have own tools and transportation (Car) <b> <br> Experience with appliance and automotive repair helpful<br> <br>*-Take apart machines; diagnose problems and replace parts; Strong mechanical background a must<br> <br>*-Be able remove bearings from machines and replace them.<br> <br>*-Trace wires, read voltages, change electronic components; Able to use multi meter / Voltage meter,<br> <br>*-Experience in working with electrical & electronic components. <br> <br>*- Look up manuals on line and determine parts needed to repair unit.<br> <br>*- Need to be extremely mechanically inclined.<br> <br>*-Must be able to Work Independently, Be organized and service oriented <br> <br> <br><u>Must have own tools as described <br> <br>** You need all of them **</u><br> <br>-Cordless screw gun / Snap ring pliers / Crank puller (CCP-22 Crank Puller for Square Taper Cranks) <br> <br>Allen wrench set/ T wrench set (metric) / Open-end wrenches of assorted sizes (metric) <br> <br>½” drive ratchet and sockets of assorted sizes / Needle-nose pliers / Rubber mallet <br> <br> Phillips screwdrivers / Flat-head screwdrivers /Vise Grips <br> <br>Digital multi-meter / Wire cutters / Electrical tape<br> <br>Drop cloth (to protect floor ) / Cloth (able to be dampened)<br> <br>Internet Access with printer <br> <br>Cell phone with camera <br> <br><br> <br>We do Criminal / DMV background Checks<br> <br>Earn $31.00 -Per Service Call <br> <br>We work with you as an independent contractor. (1099) <br> <br>You will need to contact customers and schedule yourself.<br> <b>YOUR HOME WILL BE YOUR BASE <br> <br>Average tech earns between $400 – $700 –Working 5-6 Days a week. <br> <br>We are a growing company and want to add to our technical team. <br>We Assemble Everything, Inc.<br> <br> CALL US AT - 516-409-6693 <br> ]]>
<![CDATA[Are you the person people call when their computers malfunction? Do you fix their problems so fast and easily? Do you consider yourself really competent at fixing computers, synching printers and smart phones etc? And do you like working from home? <br> <br> Then, this position may be for you... <br> <br> support.com. (NASDAQ: SPRT) provides online technology services to consumers and small businesses. support.com provides an award-winning customer experience by using an innovative model that combines a cloud-based technology platform with a fully distributed workforce, support.com is defining a new category of technology-enabled services and growing rapidly each year. <br> <br> support.com is seeking self-motivated individuals to provide expert computer and technology assistance . If you are already helping colleagues and family members to install, troubleshoot, and resolve their technical problems, then consider this opportunity! You will be able to apply the knowledge and experience you have gained in this position. <br> <br> To qualify for this Work From Home opportunity you would need: <br> • Your PC with minimum 3 GHz processor and 1 GB RAM with 1280x1024 minimum resolution. Minimum OS of Windows XP SP2 with latest security patches applied. Recommend 17” flat screen monitor or greater. <br> • Broadband connection (1 MB down / 384 kbps up) <br> • Meet the requirements of the job description below <br> <br> <br> Responsibilities: <br> • Perform analysis on customer’s PC and make product or service recommendations <br> • Supply best in class support to direct consumers on all technology support needs <br> • Use company provided tools to troubleshoot and solve customer technology problems <br> • Maintain high level of customer satisfaction with focus on first call resolution <br> • Identification and removal of Malware and Viruses <br> <br> As part of the process of providing best-in-class customer satisfaction for the technology services you will also be required to do the following: <br> <br> • Answer calls and greet customer or partner sales representative <br> • Review ticket in customer service tracking application <br> • Determine scope of issue <br> • Confirm customer agreement to pricing and conditions of service <br> • Manage credit card processing <br> • Handle requests for refunds per company policies <br> • Follow through on warranty requests or open issues <br> • Encourage completion of customer survey <br> • Close the incident within recommended service times <br> • Properly document all support calls <br> • Adhere to quality standards set by company <br> • Provide feedback on tool, process, and business improvements <br> • Represent company in a professional and ethical manner <br> <br> <br> Skills: <br> • Excellent written and oral communication skills, second language a plus <br> • Can communicate technical concepts clearly to customer’s level of understanding <br> • Excellent customer interaction skills <br> • Very good organizational and multitasking skills <br> • Ability to problem solve and resolve problems creatively <br> • Review SOPs (standard operating procedures) and provide feedback and ideas <br> • Ability to type 30 to 40 words per minute <br> <br> <br> Qualifications: <br> • Minimum of 1 to 2 years of related experience Job roles in customer service dealing with consumers <br> • Hardware / Software technical support <br> • Troubleshooting Windows XP platform to registry level <br> • Home networks (wire and wireless) using multiple network technologies such as switches, routers, printer, etc... <br> • Networking technologies TCP/IP, DNS, Firewalls <br> • Internet connectivity using cable, DSL, satellite, dial-up <br> • Consumer/business peripherals – printers, scanners, fax, MP3 players, digital cameras, cellphones, PDAs <br> • Iternet security in areas of virus and spyware <br> • Courses in technology related fields and customer service. MSDST, A+, HDI Support Center Analyst or other relevant certification a plus. <br> <br> Please apply TODAY! <a href="http://corp.support.com/openings?jvi=o61aVfwW,Job" rel="nofollow"> Click here </a> or visit the careers page on our website at www.support.com Emailed Resumes will NOT be accepted! <br> ]]>
<![CDATA[It Training and Staffing firm is looking for those interested in our Train to work program. <br> <br> 3-6 months of Partially sponsored training. -FREE Resume and placement services after. <br> <br> You will learn: <br> Repair and Troubleshoot PCs (A+) <br> Connect PCs into a Network (N+) <br> Connect computer networks on a large scale (CCNA) <br> Networking with Windows Server (MCSE) <br> <br> We will only select those whom we feel can sucessfully complete program and be placed. <br> <br> Must be eligible to work in the US. Send resume for consideration. <br> ]]>
<![CDATA[Commercial bakery seeks experienced motivated mechanic to service production machinery. All qualified applicants will be expected to trouble shoot bakery machinery, and be familiar with changing bearings, shafts, chain belts, gear boxes ect. Plumbing , Electrical and pneumatic experience is also necessary.]]>
<![CDATA[Major financial institution is seeking Desktop Support gurus within the IT industry. Qualified candidates must have minimum three years experience in Application Support, Blackberries, Network, Remedy, Policies. Must be able to multitask, prioritize and work in a mixed environment. Must have prior financial experience.]]>
<![CDATA[<img src="http://www.google.com/images/google_sm.gif" align="left"> <font size="3"> <font face="Arial"><font color="green"> <br><br> <br> <br> <br> <b>Google Enterprise Opportunities</b></font><br><br><font size="2"> <p>The Google Enterprise team focuses on integrating Google's products and services into small and large businesses, educational institutions and government agencies. Consisting of high-achieving engineering, sales and marketing professionals, we work with an array of partners and customers to advance the company's mission of organizing the world's information to make it universally accessible and useful.</p><p>Some of the Enterprise groups which currently have open positions available include:</p><p><strong>Sales:</strong> We are responsible for selling Google Enterprise's solutions portfolio (Google Apps, Google Search and Google Earth/Maps) into large, mid-market, and smaller accounts throughout the country. We are self starters who take on large territories, develop net new business from the ground up and consistently deliver on aggressive quarterly revenue targets in a highly competitive environment. We are looking for goal oriented and self-motivated individuals who are confident, thorough, tenacious, and willing to change the competitive landscape in the software space.</p><p><strong>Technical Support &amp; Operations:</strong> We provide support to enterprises using Google products, including hosted applications like Google Apps, and locally-installed hardware, such as the Google Search Appliance. Our role is to make our customers successful throughout their lifecycle. Come join this team if you have a hunger to learn new technology, a desire to put the customer needs first, and care deeply about product quality. We are looking for individuals who can take ownership of difficult problems and show resourcefulness and persistence to find a solution.</p><p><a href="http://www.google.com/intl/en/jobs/enterprise/index.html#src=craigsentprofny" rel="nofollow">Learn more about our Enterprise opportunities!</a></p> <p>We currently have open Enterprise positions in the New York area:</p> <ul> <li><a href="http://www.google.com/intl/en/jobs/uslocations/new-york/enterprise/index.html#src=craigsentprofny" rel="nofollow">New York - New York</a></li> </ul> <p>Click on the link above to see our job openings and apply!</p>]]>
<![CDATA[My direct client, a professional sports team organization is seeking an entry level Technical Ops tester to join their dynamic NYC team for a 3 month contract. Please see below for details: <br> <br> -Must have an interest in social media or social media experience (Facebook, Twitter, MySpace) <br> -Must have a strong knowledge or experience in mobile products (Blackberries, IPhones, etc.) <br> -Recent College Grads <br> -Entry Level <br> -detail oreinted and flexible <br> -passionate about technology, a tech savy person, into the internet, how cell phones/mobile devices work, digital world or a CS major <br> -MUST be available to work 6pm-2am and weekends <br> Mandatory Skills people to help with the mobile technical ops center - testing of mobile products. This would occur during game times which means hours would be from 6pm to 2am in some instances (weekdays) and some weekends. Test all WAP sites with all handsets for Telecommunication and Telecommunication. Test all SMS alerts. Address problems and escalate as necessary. Create nightly reports of content delivery. Create weekly summary triage incident report to be delivered each Monday. Create monthly trending report of repetative incidents. Assist in customer service management, FAQ updating, full customer service cycle.Please send all resumes to skerin@bluewolf.com if interested! <br> ]]>
<![CDATA[Our Design Technology solutions firm is looking for a personable articulate individual with high level Macintosh technical skills to possibly join our firm. <br> <br> We are a midtown based and work primarily (but not exclusively) with Apparel, Textile, and Grapic Arts companies installing, maintaining, and managing their mostly Mac infrastructure. Our services focus both on the Technical Support side as well as user training in Adobe software suite, font management, structure, and workflow consulting. We interact very closely with our clients; therefore, we need an individual with both technical as well as people skills to provide technical and consulting services for our clients. <br> <br> On a daily basis we respond to support requests from users experiencing many different types of issues including: basic troubleshooting, installing and maintaining Macs and Xserves, cross platform issues with Windows servers, Entourage issues, printing issues, Remote Admin, Back-up Etc. <br> <br> You will likely visit various clients throughout the day and research new solutions and develop new strategies to help our clients' systems as needed. There are many opportunities for growth and personal and professional development. <br> <br> To be considered by us, your response must include a resume, cover letter, work history, and ballpark salary requirements. Please e-mail these, together with any available references, in PDF format or embedded in the email. Individuals will be interviewed over the phone and in person. <br> <br> Technical: <br> Proficiency in the items listed below is highly recommended: <br> <br> 1. Resourceful, personable, articulate individual <br> <br> 2. 5 Years supporting Macintosh Systems <br> <br> 3. Extensive knowledge of Mac OSX past and present <br> <br> 4. Experience with Entourage and Exchange Server <br> <br> 5. Mac Server experience including Xserve, Xserve RAID, Backup, Exabyte <br> <br> 6. Working knowledge of Photoshop, Illustrator, Font Management <br> <br> 7. Knowledge of all levels of color printing - desktop, network, wide format <br> <br> 8. Color Management software, RIPs, etc.]]>
<![CDATA[Network Support Engineer <br> <br> <br> <br> Skills Required: <br> High level of comprehension of supported products and systems, Understanding of current customer networks, Strong attention to detail, Strong product / process management, Windows Server 2003 & 2008, networking, troubleshooting, TCP/IP, DOS, MS Office Suite, hardware and software support, Exchange 2003 & 2007, Active Directory, DNS and File Servers; Windows Scripting; LAN/WAN Configurations; Imaging <br> <br> Job description: <br> Third Eye Technologies seeks a candidate with exceptional customer service skills and a Windows Server 2003 & 2008 background, to become an integral part of a small IT group in a dynamic environment. This individual will be responsible for supporting a diverse client base in a variety of areas and participate in the daily maintenance and operation of local area networks with a focus on end user support. Qualified candidates must have a strong knowledge of networking with strengths in customer service, hardware and software support, and troubleshooting. A strong working knowledge of hardware, TCP/IP, Exchange 2008, SonicWall are required for this position. <br> <br> Responsibilities include: <br> <br> - Install, configure and support end-use hardware and peripherals. <br> - Design new networks and document existing. <br> - Last line of escalation for all technical issues <br> - Troubleshoot end user hardware issues and provide general network support. <br> - Software installation, maintenance, and upgrading skills. <br> - Create and manage desktop images and deploy new and replacement hardware. <br> - Create, manage and maintain ADS group policy, network user and email accounts and Exchange distribution groups and public folders. <br> - Manage all network upgrades, changes and infrastructure initiatives. <br> - Will be required to be on-call on a rotating basis. <br> <br> <br> <br> Qualifications: <br> * 3 to 5 years experience working with Windows Server, ADS group policies, Exchange and SQL. <br> * Experience maintaining industry standard backup utilities, Anti-virus utilities, server OS, Windows XP, Windows Vista, Windows 2007, MS Office. <br> * Proven ability to deliver excellent customer service. <br> * Experience with desktop support, help desk and troubleshooting. <br> * Ability to multi-task while exhibiting exemplary interpersonal skills. <br> * Excellent communication and organizational skills. <br> * Must be able to work independently and complete assigned projects with little to no supervision. <br> * Must be willing to work weekends and late nights when required. <br> <br> <br> ]]>
<![CDATA[Juke box installer needed - for Brooklyn based vending company for installations in the tri state area. Must be proficient with the following: running wire, broadband connections, audio connections and fastening objects to walls - speakers and jukes. Contact jobs@sunstarvending.com <br> <br> ]]>
<![CDATA[Help Desk Position available in our fast pace NYC office. Candidate must have the following: <br> <br> - Knowledge of basic applications troubleshooting including servers, tcpip, internet, printing, LAN <br> - Excellent communication skills and organizational skills <br> - Ability to document and follow-up <br> - Work to coordinate with customers and field engineers to resolve issues. <br> <br> Excellent starting position for college grads looking to get into the IT field. <br> <br> Please send resumes to jobs@syngent.com and title your email 'Help Desk Position'.]]>
<![CDATA[Our venue , which hosts a variety of live music, DJ's and private events, is seeking a detail oriented, tech savvy intern to take on media oriented responsibilities. <br> <br> The individual must be both competent and skilled in the following areas: <br> <br> *Website Management - this includes calendar and event updates, as well as minor graphics work. <br> *Creation and upkeep of networking sites (facebook, twitter, etc.) <br> *Filter emails for music, events and miscellaneous requests. <br> <br> *Having interest in or experience with sound equipment is a plus! <br> <br> This position unpaid in the beginning, with the possibility of becoming a paid position. We will also approve course credit if applicable. The schedule is flexible and it is an excellent opportunity to work in a dynamic atmosphere with a great team of people - all of which have broad networking capabilities in the industry. ]]>
<![CDATA[Equity Derivatives UNIX Front Office Technology Support - (New York) - please read this entire post before replying <br><br> <strong>The primary responsibilities associated with the role include providing 1st line support for risk applications across the Equity Derivatives businesses</strong> and providing any necessary assistance to GME application users in relation to their application usage. The successful candidate will be working closely with traders as well as their surrounding support teams on a lively, busy trading floor. Some examples of typical tasks:<br> • <strong>Ensuring high availability of trading/order management systems at both client and server level</strong><br> • Verifying data integrity and consistency between systems<br> • Providing ad-hoc reports to different business areas<br> • Assisting users to use their applications effectively and providing ad-hoc training<br> • Provide application software and hardware support<br> o Solving a variety of user problems relating to the application clients, servers, data, user administration, usage and functionality.<br> o Trace transactions through the system and conduct research beyond the basic scripts and monitoring / research tools provided<br> o Monitor applications and their associated hardware throughout the day using existing monitoring tools, identify intraday capacity issues<br> o Write basic to intermediate scripts to support their function<br> o Drive the development of tools needed to provide effective support<br> o Define new operating system, infrastructure, application and business oriented monitoring alerts and coordinate their integration into existing monitoring tools<br> • Own the production environment and act as gate keeper for all changes:<br> o Approve all new releases and production configuration changes<br> o Ensure development includes all necessary documentation for each CR: release notes, test plan, backout procedures etc.<br> o Implement all releases into production, conduct post-release testing<br> o Execute pre-determined back-out procedures (if required)<br> o Conduct reviews of all open production items with the dev team<br> o Conduct post-mortems<br> o Define and document procedures<br> o • The provision of the above will be coupled with the following:<br> o Rapid response to critical business issues<br> o Working with demanding traders to facilitate their business goals<br> o Prioritization of a large number of tasks based on business requirements<br> o Prompt escalation of issues to appropriate teams when necessity demands<br> o Good communication between team members and development teams<br> o Regular knowledge sharing through documentation and training sessions<br> o Log and track all user related issues and work requests<br> • Typical skills that will be developed in this role include:<br> o Exposure to a wide range of internal/vendor applications (on a variety of platforms and system architectures)<br> o Problem solving through analytical processes<br> o Scripting and application development skills using a variety of languages and UNIX <br><br> Please do not apply if you do not meet the above qualifications. If you would like to apply, <strong>please</strong> reply with your resume and the words "Front Office Support" in the subject. You will be contacted within seven days for a preliminary interview if you are qualified. I am happy to hear from recruiters if you are getting your commission in the form of a finder's fee. This posting will be removed if the position is filled <div align="center"><img src="http://simplehitcounter.com/hit.asp?uid=685807&amp;f=16711680&amp;b=16777215" border="0" height="18" width="83"></a><br></a></div> ]]>
<![CDATA[Our company is looking for an individual who has a background in IT and is willing to learn all about <br> low voltage systems or preferably has experience in the past. <br> <br> You must understand the basics of TCP/IP networking, this is a requirement to apply. <br> <br> Low voltage systems we deal with include security systems, fire alarm systems, surveillance cameras, intercoms - all these plus many more <br> systems we deal with requires interfacing with PCs. <br> <br> Please attach your resume with your response. <br> <br> This position requires plenty of driving so you must have a valid driver's license to apply!! <br> ]]>
<![CDATA[To express interest in this opportunity please go to our website at: <a href="http://www.toltservicegroup.com/careers.html" rel="nofollow">http://www.toltservicegroup.com/careers.html</a> <br> <br> REGIONAL SERVICE TECHNICIAN I (zip code 10710) <br> <br> Qualifications: The following are preferred or desired unless specifically stated: <br> High school graduate or equivalent required, AS degree preferred <br> Minimum 2 years retail store level experience desired <br> Minimum 1 year technology help desk or I.T. store support experience preferred <br> Low voltage voice and data cabling experience <br> Good communication and professional level interpersonal skills required; this position will interface directly with customers and end users; must be able to communicate effectively in English using all standard business methods of communicating <br> Well developed written communication skills required to provide accurate notation, billing, and parts order information <br> Must possess strong customer service skills, effective problem solving skills <br> Must possess a strong sense of urgency in managing both SLA repair and inventory turn times <br> Ability to work in adverse repair/installation environments <br> Must possess ability to work independently as needed while being a strong team player <br> Must pass criminal background, pre-employment drug screening, Motor Vehicle Record check to be considered for employment <br> Must demonstrate history of safe work habits <br> <br> This position may provide support to any or all of the services provided by Tolt Service Group. However, candidates seeking employment at this level may not be required to support all services. The following Key Responsibilities outline many of the services provided by the company: <br> <br> Key Responsibilities will include: <br> Troubleshooting, maintenance, repair, and recovery of failed IT hardware in live retail and office environments <br> Edit all aspects of trouble tickets assigned to the work zone <br> (Includes providing comprehensive notes / resolution information / equipment information / closure detail) <br> Order parts for all completed tickets with accuracy and timeliness <br> Provide trouble ticket billing information when required <br> Maintain spare and parts inventory in van for multiple customer environment <br> Maintain constant adherence to Inventory Control practices and standards <br> <br> Additional Responsibilities may include, but are not limited to: <br> Complete ad hoc IT hardware installation tasks as needed <br> Complete project-based IT hardware installations as needed <br> Complete staging / integration services of IT hardware as needed <br> Support low voltage cabling projects as needed <br> Support within installation or cabling projects may require travel <br> Extensive driving required in company provided vehicle <br> May be assigned other duties as needed <br> <br> Compensation: Wage commensurate with experience and qualifications (Grade 12).This position is classified as non-exempt hourly. <br> <br> NY, Yonkers- RST I (R10-0028) <br> <br> AN EQUAL OPPORTUNITY EMPLOYER <br> <br> <br> <br> ]]>
<![CDATA[To express interest in this opportunity please go to our website at: <a href="http://www.toltservicegroup.com/careers.html" rel="nofollow">http://www.toltservicegroup.com/careers.html</a> <br> <br> REGIONAL SERVICE TECHNICIAN I (zip code 11413) <br> <br> Qualifications: The following are preferred or desired unless specifically stated: <br> High school graduate or equivalent required, AS degree preferred <br> Minimum 2 years retail store level experience desired <br> Minimum 1 year technology help desk or I.T. store support experience preferred <br> Low voltage voice and data cabling experience <br> Good communication and professional level interpersonal skills required; this position will interface directly with customers and end users; must be able to communicate effectively in English using all standard business methods of communicating <br> Well developed written communication skills required to provide accurate notation, billing, and parts order information <br> Must possess strong customer service skills, effective problem solving skills <br> Must possess a strong sense of urgency in managing both SLA repair and inventory turn times <br> Ability to work in adverse repair/installation environments <br> Must possess ability to work independently as needed while being a strong team player <br> Must pass criminal background, pre-employment drug screening, Motor Vehicle Record check to be considered for employment <br> Must demonstrate history of safe work habits <br> <br> This position may provide support to any or all of the services provided by Tolt Service Group. However, candidates seeking employment at this level may not be required to support all services. The following Key Responsibilities outline many of the services provided by the company: <br> <br> Key Responsibilities will include: <br> Troubleshooting, maintenance, repair, and recovery of failed IT hardware in live retail and office environments <br> Edit all aspects of trouble tickets assigned to the work zone <br> (Includes providing comprehensive notes / resolution information / equipment information / closure detail) <br> Order parts for all completed tickets with accuracy and timeliness <br> Provide trouble ticket billing information when required <br> Maintain spare and parts inventory in van for multiple customer environment <br> Maintain constant adherence to Inventory Control practices and standards <br> <br> Additional Responsibilities may include, but are not limited to: <br> Complete ad hoc IT hardware installation tasks as needed <br> Complete project-based IT hardware installations as needed <br> Complete staging / integration services of IT hardware as needed <br> Support low voltage cabling projects as needed <br> Support within installation or cabling projects may require travel <br> Extensive driving required in company provided vehicle <br> May be assigned other duties as needed <br> <br> Compensation: Wage commensurate with experience and qualifications (Grade 12).This position is classified as non-exempt hourly. <br> <br> NY, Queens (Springfield Gardens) - RST I (R10-0027) <br> <br> AN EQUAL OPPORTUNITY EMPLOYER <br> <br> <br> <br> ]]>
<![CDATA[Are you the person people call when their computers malfunction? Do you fix their problems so fast and easily? Do you consider yourself really competent at fixing computers, synching printers and smart phones etc? And do you like working from home? <br> <br> Then, this position may be for you... <br> <br> support.com. (NASDAQ: SPRT) provides online technology services to consumers and small businesses. support.com provides an award-winning customer experience by using an innovative model that combines a cloud-based technology platform with a fully distributed workforce, support.com is defining a new category of technology-enabled services and growing rapidly each year. <br> <br> support.com is seeking self-motivated individuals to provide expert computer and technology assistance . If you are already helping colleagues and family members to install, troubleshoot, and resolve their technical problems, then consider this opportunity! You will be able to apply the knowledge and experience you have gained in this position. <br> <br> To qualify for this Work From Home opportunity you would need: <br> • Your PC with minimum 3 GHz processor and 1 GB RAM with 1280x1024 minimum resolution. Minimum OS of Windows XP SP2 with latest security patches applied. Recommend 17” flat screen monitor or greater. <br> • Broadband connection (1 MB down / 384 kbps up) <br> • Meet the requirements of the job description below <br> <br> <br> Responsibilities: <br> • Perform analysis on customer’s PC and make product or service recommendations <br> • Supply best in class support to direct consumers on all technology support needs <br> • Use company provided tools to troubleshoot and solve customer technology problems <br> • Maintain high level of customer satisfaction with focus on first call resolution <br> • Identification and removal of Malware and Viruses <br> <br> As part of the process of providing best-in-class customer satisfaction for the technology services you will also be required to do the following: <br> <br> • Answer calls and greet customer or partner sales representative <br> • Review ticket in customer service tracking application <br> • Determine scope of issue <br> • Confirm customer agreement to pricing and conditions of service <br> • Manage credit card processing <br> • Handle requests for refunds per company policies <br> • Follow through on warranty requests or open issues <br> • Encourage completion of customer survey <br> • Close the incident within recommended service times <br> • Properly document all support calls <br> • Adhere to quality standards set by company <br> • Provide feedback on tool, process, and business improvements <br> • Represent company in a professional and ethical manner <br> <br> <br> Skills: <br> • Excellent written and oral communication skills, second language a plus <br> • Can communicate technical concepts clearly to customer’s level of understanding <br> • Excellent customer interaction skills <br> • Very good organizational and multitasking skills <br> • Ability to problem solve and resolve problems creatively <br> • Review SOPs (standard operating procedures) and provide feedback and ideas <br> • Ability to type 30 to 40 words per minute <br> <br> <br> Qualifications: <br> • Minimum of 1 to 2 years of related experience Job roles in customer service dealing with consumers <br> • Hardware / Software technical support <br> • Troubleshooting Windows XP platform to registry level <br> • Home networks (wire and wireless) using multiple network technologies such as switches, routers, printer, etc... <br> • Networking technologies TCP/IP, DNS, Firewalls <br> • Internet connectivity using cable, DSL, satellite, dial-up <br> • Consumer/business peripherals – printers, scanners, fax, MP3 players, digital cameras, cellphones, PDAs <br> • Iternet security in areas of virus and spyware <br> • Courses in technology related fields and customer service. MSDST, A+, HDI Support Center Analyst or other relevant certification a plus. <br> <br> Please apply TODAY! <a href="http://corp.support.com/openings?jvi=o61aVfwW,Job" rel="nofollow"> Click here </a> or visit the careers page on our website at www.support.com Emailed Resumes will NOT be accepted! <br> ]]>
<![CDATA[Job Description <br> <br> • Liaison between Business Teams, IT team and Software Partners <br> • Manage business application deployment activities working closely with software partners and business teams to ensure specifications are met and support criteria are defined prior to rollout <br> • Improves business processes and supports critical business strategies by managing the selection, configuration, implementation, and maintenance of business applications systems <br> • Manage multiple projects and oversees software partners and technical support resources <br> • Provide strong problem management and resolution across a wide range of Business Applications <br> • Oversee escalations of critical incidents and proactively identifies patterns of recurring incidents to improve service stability <br> • Develop and utilize core support tools and processes to perform work while improving day-to-day practices for users with the goal of delivering service improvements to the business <br> • Manage team to setup of new hardware or software to support the technology infrastructure; including PCs, Phone System, Document Management, etc. <br> • Requires the ability to work on a small IT team with limited resources and support a mostly remote user base <br> • Familiar with a variety of IT Management concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of tasks. Leads and directs the work of others. A wide degree of creativity and latitude is expected. Reports to top management. <br> <br> Requirements <br> <br> • Financial & Logistics Applications <br> • Sales and Marketing Applications - Salesforce.com preferred <br> • Human Resource Applications experience preferred <br> • Customer Service Applications – ServiceMax preferred <br> • Document Management Solutions experience <br> • Project Management Solutions experience <br> • IT Infrastructure Support experience <br> • Must have a degree in an area of specialty (ie. Finance/IT) and at least 3-5 years experience in IT Applications Development management <br> • Able to work in a fast paced environment and maintain a positive attitude <br> <br> Periodic travel to remote offices in New England, NY, NJ and PA will be required. <br> <br> ]]>
<![CDATA[We will place you in an excellent job opportunity once you complete the CompTIA A+ Certification Training!!!!! <br> <br> Yes the A+ Certification Training is 100% FREE!!! <br> (NOTE: CompTIA Network + coming soon. Also 100% FREE) <br> <br> (No Gimmicks: 100% FREE!!!) Funding for this program in provided by U.S. Dept. of Labor <br> You must be between 18-24 years old to qualify!!! Read all eligibility requirements below!!! <br> Company Overview <br> ResCare is human services companies dedicated to helping people in every walk of life find their highest level of independence. Nearly 50,000 ResCare employees work in thousands of locations and environments around the world to serve the diverse needs of more than 65,000 people every single day. <br> <br> Our personal and compassionate approach translates into everything we do. We never forget that ResCare is in the business of helping people by demonstrating the best of the human character. Our services are tailored to each person’s individual needs. <br> <br> <br> “100% FREE” CompTIA A + Certification Training (Network+ Certification “FREE ALSO” will be offered soon in 2010). <br> Yes, I said, FREE!!! FREE!!! FREE!!! <br> <br> <br> <br> About Us <br> <br> <br> ResCare which operates Brooklyn JC Academy is funded by the U.S. Department of Labor to provide career technical training to 18-24 years old. At ResCare we value community, inclusiveness and diversity in all its forms, Green Card holders & Active National Guards are encouraged to register. The entire program is 100% free of charge!!! <br> <br> ResCare’s Extraordinary Offer: Once you complete ResCare’s A+ training and obtain your A+ certification, you will be eligible to attend any City University of New York (CUNY) for an Associate Degree 100% FREE of charge!!! <br> <br> Additionally, we pay for your subway transposition and lunch expense each day that you attend college and you also receive $150.00 book stipend per semester. As long as you are registered in our program these benefits are available to you. Yes, I said, it is all FREE!!! <br> <br> Location <br> <br> We are located at 585 DeKalb Avenue Brooklyn New York 11205 (we share the building with Home Depot). Take the L train to Metropolitan Avenue and catch the G train to Bedford and Nostrand and walk two blocks or take the 44 bus or the 38 bus to the corner of DeKalb & Nostrand. <br> <br> <br> <br> Benefits Include: <br> • <br> • NO Student Loans Required!!!! <br> • FREE: Tuition (provided by the U.S. Dept. of Labor)!!!! <br> • FREE: Metro Cards daily!!!! <br> • FREE: Breakfast and Lunch daily!!!! <br> • FREE: Biweekly Cash Allowance!!!! <br> • FREE: $1,200.00 for Completing your Training!!!! <br> • FREE: $75.00 for passing certification test!!!! <br> • FREE: $25.00 for providing placement verification form once you complete!!!! <br> • FREE: Trade uniform!!! <br> • FREE: One time Clothing Allowance for Interviewing!!!!! <br> • FREE: Internship Opportunities!!!! <br> • FREE: Job Placement Services “Guaranteed”!!!! <br> • FREE: Drivers License Classes (permit, 5 hours certificate, behind the wheel instructions and the actual test)!!!! <br> • FREE: Medical Services (medical, dental, vision…..)!!!! <br> • FREE: Parking <br> Many Other Cash Incentives and benefits are available!!!!! <br> Requirements: <br> • Must be 18 – 24 years old at the time registration. <br> • Must have a HSD or GED (college grads/college credits extremely helpful). <br> • Green Card holders and Active National Guards are encouraged to apply. <br> • Must be able to attend classes Monday - Friday from 8:00am until 3:45pm (without exception). <br> • Must wear trade specific uniforms each day. <br> • Must adhere to all rules and regulations. <br> • Must pass drug test and back ground check!!!!!!! <br> Other requirements do apply and you must attend an informational session for complete details. <br> NOTE: For more information call Mr. Resto @ 347.672.2346 (24/7) <br> <br> If you are serious about changing your life this is your opportunity!!! Call today!!! Space is limited!!! <br> Again, this A+ Certification Training Program is 100% FREE!!! <br> You must be totally committed in completing the program to be consider!!! <br> ResCare operates Brooklyn JC Academy for the US Department of Labor. <br> ]]>
<![CDATA[User support role with IT team. While some IT knowledge and experience is expected preference will be given to self motivated individuals who wish to pursue a career in Information Technology. BA in a numerate subject is expected along with excellent communication skills. Exp in property mgmt would be beneficial, in particular in using Yardi property mgmt systems. Salary commensurate with experience & skills. Forward resume & cover letter to jobs@ellimanpm.com]]>
<![CDATA[ Print Management Company located in lower Westchester County, New York seeking qualified printer service technician to service existing clients within NY metro area,and solicit new business. Must be certified for HP, Lexmark printers. Send resumes to 914 591-5944 or email RNCMR99@aol.com]]>
<![CDATA[Currently seeking an experienced professional with Voice Carrier Services and Project Management. <br> Must have hands on Experience with: <br> *Circuits and understanding of Turrets <br> *Ability to perform testing of the DSO and T-1's <br> *Project manage and coordinate with vendors and deliverables <br> *IP addressing <br> *Documenting Carrier circuits. <br> *Manage and Verify inventory of circuits. <br> *Must have experience working with carriers. <br> *Ability to work on own. <br> *This is not an entry level position <br> <br> This position is ideal for a Project Manager with a strong technical expertise]]>
<![CDATA[Currently seeking an experienced professional with Voice Carrier Services and Project Management. <br> Must have hands on Experience with: <br> *Circuits and understanding of Turrets <br> *Ability to perform testing of the DSO and T-1's <br> *Project manage and coordinate with vendors and deliverables <br> *IP addressing <br> *Documenting Carrier circuits. <br> *Manage and Verify inventory of circuits. <br> *Must have experience working with carriers. <br> *Ability to work on own. <br> *This is not an entry level position <br> <br> This position is ideal for a Project Manager with a strong technical expertise]]>
<![CDATA[We are in need of highly skilled motherboard repair technicians. The successful candidate will repair laptop motherboards at a COMPONENT level. The majority of work will be repairing laptops that no longer power on, have been damaged due to liquid spills or being dropped as well as replacing broken/loose DC jack connectors etc. <br> <br> Again, we are SPECIFICALLY looking for an individual who is able to repair the existing motherboards without having to replace the entire board. <br> <br> The position is based at a computer repair facility located in midtown Manhattan. <br> <br> ESSENTIAL RESPONSIBILITIES: <br> - Repair laptop motherboards and desktop motherboards, analyzing, evaluating, testing and performing repairs down to component level <br> - Excellent soldering ability <br> - Efficiently use diagnostic tools, such as oscilloscope and multi-meters and test equipment to perform repair <br> - Ability to troubleshoot without the aid of drawings or maps <br> - Ability to use problem solving techniques <br> - Perform work in a fast paced environment with minimal technical assistance and supervision <br> - Be able to estimate the time and cost to repair material <br> - Read and understand logic diagrams or schematics when available <br> - Needs to determine when a board cannot be fixed and why. <br> - Experience with iPods & iPhones a plus <br> <br> REQUIREMENTS: <br> - Must have a MINIMUM of 2 years of experience repairing laptop motherboards or system boards at a component level . <br> - Familiarity with laptop brands such as Apple, Sony, Toshiba, HP, Compaq, Dell & IBM <br> - Must be detail oriented, and possess excellent analytical/organizational skills <br> - Must have an inquisitive nature to help design extensive test programs & procedures <br> - Technical education and A+ certification preferred, but not required <br> <br> PHYSICAL CONDITIONS: <br> - Must have the ability to lift up to 35 lbs <br> <br> OTHER: <br> - Must be able to work 9:00-5:00, Monday - Friday with the flexibility to work overtime and Saturday work <br> <br> To Apply: <br> E-mail your resume INCLUDING SALARY REQUIREMENTS. <br> <br> Resumes without salary requirement will not be considered. <br> Submit Resumes to: ITServicesNYC@Gmail.com <br> ]]>
<![CDATA[Job Description: <br> This position will be responsible for the overall operations of Desktop support and Helpdesk. He/She will handle managing service requests and work assignments as well as testing of new hardware and software products prior to rollout to clients, development of installation notes and methodologies to share with other technicians, and the scheduling of technicians to balance the workload. He/She serves as the end point for desktop computing problems and will take ownership of a problem until resolved and will also serve as an extension of the Telecommunications and Network departments as needed to perform troubleshooting at remote sites. <br> <br> Requirements: <br> • Applied knowledge of antivirus, malware and spyware suites <br> • Working knowledge of MS Office Professional Suite, Windows XP Professional, internet applications, Ghosting, etc <br> • Excellent communications and interpersonal skills, including the ability to listen to and build rapport with persons at all levels of an organization <br> • A minimum of four years’ experience as a computer technician <br> • A minimum of four years’ experience supporting customers <br> • Valid US driver’s license preferred. <br> ]]>
<![CDATA[Position Summary <br> You will work with a team that builds and maintains Mac images and software packages. This team also provides tier 3 support for over 1200 users and primary support for 50 OS X Servers and a large XSan. Your team will handle tier 3 support for most Mac issues that come up from tier 2 across North America. <br> <br> The job requires excellent troubleshooting skills and several years of OS X client support experience. UNIX knowledge is a big plus. Experience in a creative environment also a plus. <br> <br> Technical requirements <br> 2 plus years of Mac OS X client support experience <br> Excellent troubleshooting skills <br> Experience working as part of an IT team <br> <br> Plus <br> UNIX knowledge is a big plus <br> Experience in a creative environment <br> Scripting <br> Coding <br> Knowledge of Casper <br> <br> Travel may be possible. <br> Medical and 401K]]>
<![CDATA[***IMMEDIATE EIGHT (8) WEEK CONTRACT POSITION IN MIDTOWN*** <br> <br> OmniLink is seeking an energetic and dedicated Laptop Technician that possesses an A+ certification and solid experience in PC hardware configuration and knowledge base. To be immediately considered for this opening, please submit your resume to the provided email address and we will contact candidates ASAP. We are looking to complete all initial phone interviews by close of business tomorrow (Friday, March 12th) and a face-to-face interview at the client site will take place early next week. Please let us know the best way to communicate with you for initial contact. Thank you for your immediate consideration and we look forward to speaking with you soon! <br> <br> <br> ***Must be able to pass a criminal background check and drug screening test*** <br> ***Must be open to and able to work overtime hours (when needed)*** <br> <br> <br> Technical skills needed for job include the following: <br> <br> - Must possess excellent interpersonal, communication, and customer service skills <br> <br> - Strong experience installing software and hardware in laptops and handling of ghost imaging on laptops <br> <br> - Solid experience in PC hardware configuration and data transfer experience <br> <br> - Solid desktop/hardware background with Windows 2000/XP operating systems <br> <br> ]]>
<![CDATA[Information Technologies---Programmer <br> <br> Grant Associates is a private staffing and training company. We also provide businesses with services such as access to financing, legal assistance and incentives. Since 1997, we have used government contracts to deliver services that improve people’s lives, address business challenges, and strengthen the communities where we work. In 2009, our staff of 110 results-driven professionals filled over 7,500 jobs, a 25% increase over the prior year. We are currently looking for a Part Time Programmer to help us reach our next technical goal. <br> <br> Responsibilities include: <br> • Create and maintain all aspects of Website development, from planning, programming, and testing for the company’s intranet. <br> • Experience with Linux, PHP and Apache server technologies <br> • Database development (stored procedures, ETL work and triggers) <br> • Scripting (Perl, Ksh, Bsh, SMTP etc) <br> • PHP/MySql, CivicCrm, JacaScript, and CSS programming experience <br> • Knowledge of DNS, and Active Directory <br> • Assist with Outlook e-mail filtering, auto-responders, and Microsoft office applications <br> <br> Required qualifications: <br> • BA or BS degree in a IT or other related field <br> • Motivated and creative team player <br> • Excellent written and oral communication skills <br> <br> <br> Salary is between $25 to $30 per hour (based on experience). <br> <br> Send resume and cover letter to lcs_captain@yahoo.com with Programmer in the subject line. No phone calls please. <br> <br> EOE <br> ]]>
<![CDATA[Equity Derivatives UNIX Front Office Technology Support - (New York) - please read this entire post before replying <br><br> <strong>The primary responsibilities associated with the role include providing 1st line support for risk applications across the Equity Derivatives businesses</strong> and providing any necessary assistance to GME application users in relation to their application usage. The successful candidate will be working closely with traders as well as their surrounding support teams on a lively, busy trading floor. Some examples of typical tasks:<br> • <strong>Ensuring high availability of trading/order management systems at both client and server level</strong><br> • Verifying data integrity and consistency between systems<br> • Providing ad-hoc reports to different business areas<br> • Assisting users to use their applications effectively and providing ad-hoc training<br> • Provide application software and hardware support<br> o Solving a variety of user problems relating to the application clients, servers, data, user administration, usage and functionality.<br> o Trace transactions through the system and conduct research beyond the basic scripts and monitoring / research tools provided<br> o Monitor applications and their associated hardware throughout the day using existing monitoring tools, identify intraday capacity issues<br> o Write basic to intermediate scripts to support their function<br> o Drive the development of tools needed to provide effective support<br> o Define new operating system, infrastructure, application and business oriented monitoring alerts and coordinate their integration into existing monitoring tools<br> • Own the production environment and act as gate keeper for all changes:<br> o Approve all new releases and production configuration changes<br> o Ensure development includes all necessary documentation for each CR: release notes, test plan, backout procedures etc.<br> o Implement all releases into production, conduct post-release testing<br> o Execute pre-determined back-out procedures (if required)<br> o Conduct reviews of all open production items with the dev team<br> o Conduct post-mortems<br> o Define and document procedures<br> o • The provision of the above will be coupled with the following:<br> o Rapid response to critical business issues<br> o Working with demanding traders to facilitate their business goals<br> o Prioritization of a large number of tasks based on business requirements<br> o Prompt escalation of issues to appropriate teams when necessity demands<br> o Good communication between team members and development teams<br> o Regular knowledge sharing through documentation and training sessions<br> o Log and track all user related issues and work requests<br> • Typical skills that will be developed in this role include:<br> o Exposure to a wide range of internal/vendor applications (on a variety of platforms and system architectures)<br> o Problem solving through analytical processes<br> o Scripting and application development skills using a variety of languages and UNIX <br><br> Please do not apply if you do not meet the above qualifications. If you would like to apply, <strong>please</strong> reply with your resume and the words "Front Office Support" in the subject. You will be contacted within seven days for a preliminary interview if you are qualified. I am happy to hear from recruiters if you are getting your commission in the form of a finder's fee. This posting will be removed if the position is filled <div align="center"><img src="http://simplehitcounter.com/hit.asp?uid=685807&amp;f=16711680&amp;b=16777215" border="0" height="18" width="83"></a><br></a></div> ]]>
<![CDATA[IT Managed Service provider looking for a Level 2 Technician with a diverse skill set. MS Server 2003/2008 (AD and Group Policy) SonicWall, Low end Cisco Router and Switch configuration, Citrix, Helpdesk Skills - Troubleshooting XP/ Win 7, Printing, Application issues. <br> <br> Must have car for travel to all parts of the city and LI. Must have excellent communication and customer relation skills. ]]>
<![CDATA[Six month independent contractor position. This position is restricted to residents of the United States. <br> <br> Leapforce is looking for highly educated individuals for an exciting work from home opportunity. Applicants must be self motivated and internet savvy. This is an opportunity to help evaluate and improve search engine results for one of the world's largest internet search engine companies. <br> <br> Search Engine Evaluators will need to combine a passion for analysis, understanding of various online research tools. Applicants must be detail orientated and have a broad range of interests. <br> <br> Ideal Search Engine Evaluators will possess the following skills: <br> <br> * Have in-depth, up-to-date familiarity with American social culture, media, and web culture <br> * Excellent comprehension and written communication skills in English <br> * Broad range of interests, with specific areas of expertise a plus <br> * University degree or equivalent experience (degrees in-progress are acceptable). Advanced degrees a plus <br> * Excellent web research skills and analytical abilities <br> * Ability to work independently under minimal supervision <br> * Possess a high speed internet connection (DSL, Cable Modem, etc.) <br> <br> Search Engine Evaluators provide feedback on search engine results by measuring the relevance and usefulness of web pages in correlation to predefined queries, by providing comparative analysis of sets of search engine results and various other techniques. <br> <br> All candidates are required to take and pass a two-part qualification exam before becoming a Search Engine Evaluator. Part 1 of the exam contains 24 theory based questions. Part 2 of the exam contains 150 simulated evaluation tasks. Supplied study materials can be used during both parts of the exam. <br> <br> Please Note: We are unable to offer more than one Search Engine Evaluator position per household. <br> <br> <br> To apply for this position, please visit <a href="https://www.leapforceathome.com/qrp/public/jobs?sref=194679e93b53d3a5db480e676387379f" rel="nofollow">www.leapforceathome.com</a> <br> <br> <a href="https://www.leapforceathome.com/qrp/public/home?sref=194679e93b53d3a5db480e676387379f" rel="nofollow">About Leapforce, Inc. <br> <br> <br> <br> <br> <br> ]]>
<![CDATA[Are you the person people call when their computers malfunction? Do you fix their problems so fast and easily? Do you consider yourself really competent at fixing computers, synching printers and smart phones etc? And do you like working from home? <br> <br> Then, this position may be for you... <br> <br> support.com. (NASDAQ: SPRT) provides online technology services to consumers and small businesses. support.com provides an award-winning customer experience by using an innovative model that combines a cloud-based technology platform with a fully distributed workforce, support.com is defining a new category of technology-enabled services and growing rapidly each year. <br> <br> support.com is seeking self-motivated individuals to provide expert computer and technology assistance . If you are already helping colleagues and family members to install, troubleshoot, and resolve their technical problems, then consider this opportunity! You will be able to apply the knowledge and experience you have gained in this position. <br> <br> To qualify for this Work From Home opportunity you would need: <br> • Your PC with minimum 3 GHz processor and 1 GB RAM with 1280x1024 minimum resolution. Minimum OS of Windows XP SP2 with latest security patches applied. Recommend 17” flat screen monitor or greater. <br> • Broadband connection (1 MB down / 384 kbps up) <br> • Meet the requirements of the job description below <br> <br> <br> Responsibilities: <br> • Perform analysis on customer’s PC and make product or service recommendations <br> • Supply best in class support to direct consumers on all technology support needs <br> • Use company provided tools to troubleshoot and solve customer technology problems <br> • Maintain high level of customer satisfaction with focus on first call resolution <br> • Identification and removal of Malware and Viruses <br> <br> As part of the process of providing best-in-class customer satisfaction for the technology services you will also be required to do the following: <br> <br> • Answer calls and greet customer or partner sales representative <br> • Review ticket in customer service tracking application <br> • Determine scope of issue <br> • Confirm customer agreement to pricing and conditions of service <br> • Manage credit card processing <br> • Handle requests for refunds per company policies <br> • Follow through on warranty requests or open issues <br> • Encourage completion of customer survey <br> • Close the incident within recommended service times <br> • Properly document all support calls <br> • Adhere to quality standards set by company <br> • Provide feedback on tool, process, and business improvements <br> • Represent company in a professional and ethical manner <br> <br> <br> Skills: <br> • Excellent written and oral communication skills, second language a plus <br> • Can communicate technical concepts clearly to customer’s level of understanding <br> • Excellent customer interaction skills <br> • Very good organizational and multitasking skills <br> • Ability to problem solve and resolve problems creatively <br> • Review SOPs (standard operating procedures) and provide feedback and ideas <br> • Ability to type 30 to 40 words per minute <br> <br> <br> Qualifications: <br> • Minimum of 1 to 2 years of related experience Job roles in customer service dealing with consumers <br> • Hardware / Software technical support <br> • Troubleshooting Windows XP platform to registry level <br> • Home networks (wire and wireless) using multiple network technologies such as switches, routers, printer, etc... <br> • Networking technologies TCP/IP, DNS, Firewalls <br> • Internet connectivity using cable, DSL, satellite, dial-up <br> • Consumer/business peripherals – printers, scanners, fax, MP3 players, digital cameras, cellphones, PDAs <br> • Iternet security in areas of virus and spyware <br> • Courses in technology related fields and customer service. MSDST, A+, HDI Support Center Analyst or other relevant certification a plus. <br> <br> Please apply TODAY! <a href="http://corp.support.com/openings?jvi=o61aVfwW,Job" rel="nofollow"> Click here </a> or visit the careers page on our website at www.support.com Emailed Resumes will NOT be accepted! <br> ]]>
<![CDATA[Contract Trainer needed to train end user medical professionals on EMR System. Minimum 5 years end user training required. This is a 3 month short term contract position starting mid April. <br> <br> Travel to 5 boroughs required. Must be flexible with schedule. Must be very professional in manner and appearance. <br> <br> Email resume for consideration. <br> ]]>
<![CDATA[MCSE for Client Projects and Support <br> <br> We are a consulting and systems management firm with a well established client base of notable clients with a range of computing environments and management/project needs. We seek an experienced professional for projects, support, and system and management improvements. Work is performed in a close and cooperative team environment of dedicated professionals. <br> <br> This is an hourly and/or day-rate position which will evolve for the right candidate into a full-time position with benefits. <br> <br> PRELIMINARY REQUIREMENTS: <br> <br> Please do not respond before you have read through the entire ad. <br> <br> To apply for this position, you must: <br> <br> 1. Have a valid MCSE certificate. <br> <br> 2 Live in the New York Metro Area. <br> <br> 3. Have 3-5 years experience, with at least two years of working experience with MCSE certificate <br> <br> 4. Have strong MS Exchange Server skills <br> <br> OTHER REQUIREMENTS: <br> <br> Applicant must have outstanding documentation and written and verbal communication skills. All of our work is documented. <br> <br> Applicant must be neat, presentable, punctual, and speak plain english (able to talk to clients in plain, non-technical, business language). <br> <br> Applicant must be a US citizen or green card holder. <br> <br> Some Macintosh experience is a bonus. <br> <br> Please provide resume in Word or Acrobat format. ]]>
<![CDATA[<div><span><strong>Description:</strong></span></div> <div><span> </span></div> <p>Ventana Medical Systems, a division of Roche Diagnostics, is one of the world’s leading developers and manufacturers of medical diagnostic instrument and reagent systems providing leading-edge automation technology for use in slide-based diagnosis of cancer and infectious disease. Our products are found in hospital-based histology laboratories, independent reference laboratories, and the drug discovery laboratories of some of the world’s largest pharmaceutical and biotechnology companies, government labs, and medical research centers. We serve our customers through wholly owned subsidiaries in the US, Europe, Japan and Australia and our instruments are installed in no fewer than 55 countries.</p> <p>We sre currently hiring Applications Specilaists for 3 areas in the North East: Trenton, NJ; Newark, NJ and Danbury, CT, as well as the surrounding areas. This role requires 60-75% travel to client sites.</p> <p>Relocation assistance is available for the successful candidate(s).</p> <p><strong>POSITION SUMMARY:</strong></p> <p>Applies diversified knowledge of Anatomic Pathology principles, practices, implementation and support. General responsibilities include, working on customer reagent/staining applications, participating in technical/business reviews, involvement in demonstrating, testing and implementing new products. Troubleshoots staining issues to determine root cause and possible solutions. Assist in the development of solutions to meet customer goals. Focused on improving customer satisfaction in all interactions.</p> <p><strong>ESSENTIAL FUNCTIONS:</strong></p> <p>Responds to moderate reagent/staining issues at customer site.</p> <p>Assists Account Executive in driving sales through technical knowledge. </p> <p>Interacts and communicates professionally with customer to independently resolve routine and non-routine problems. </p> <p>Consult with clients and higher-level specialists to resolve technical problems and ensure customer satisfaction.</p> <p>Completes administrative paperwork associated with job function, including field service reports, expense forms, training documents, etc.</p> <p>Attends and provides internal training.</p> <p>Ability to organize and follow complex and/or detailed technical procedures.</p> <p>Ability to accomplish all tasks assigned by manager with minimal supervision.</p> <p><strong>PHYSICAL DEMANDS;</strong></p> <p>The physical demands described here are representative of those that must be met by an employee to successfully perform the essential function of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. While performing the duties of this job the employee is required to:</p> <p>Stand and walk up to six hours a day</p> <p>Frequently driving and airplane travel – up to 75%</p> <p>Lift, pull, push and carry up to 40 lbs. routinely </p> <p>Lift, pull, push and carry up to 70 lbs. occasionally </p> <p>Push up to 550 rolling lbs. </p> <p>Reach above the shoulders occasionally </p> <p>Kneel, crouch, crawl, and stoop occasionally</p> <p>Hand grip, use hand tools and operate instrumentation equipment</p> <p>Use fingers to manipulate equipment</p> <p>Sense temperature and textures</p> <p>Must have normal or corrected near and far vision</p><img src="http://www.jobtarget.com/c/includes/jvimg.cfm?site=7&amp;job=6578666"><div> <p><strong>MINIMUM QUALIFICATIONS:</strong></p> <br> <p><strong>Formal Training/Education:</strong></p> <p>Associates Degree in a Life Science related discipline and 4 years lab experience or 5 years experience in a directly related discipline. QIHC/HT certification preferred.</p> <p><strong><br>Experience:</strong></p> <p>4 years lab experience or 5 years experience in a directly related discipline</p> <br> <p><strong>Knowledge, Skills, and Abilities:</strong></p> <p>Possesses and applies moderate troubleshooting skills to include: Identifying the most probable cause of a problem with minimal assistance, making the corrective action, verifying that the corrective action yielded positive results and if necessary escalating any unresolved problems to the appropriate personnel.</p> <br> <p>Demonstrates potential for technical proficiency. Routinely applies professional expertise in handling customer application issues. </p> </div><p><a href="mailto:laura.schneider@contractors.roche.com" rel="nofollow">Contact Us Here</a>]]>
<![CDATA[Long term contract - 24-32 hours per week. Coordinator of marketing promotions within the marketing database of the POS system of a large retail entity. Enters and maintains all codes for the system. Will be trained on the Database system. Will identify problem areas of data assignments and solve the problems. Will develop best practices guidelines for the system. Will manage the design and development of marketing promotions withing the system. Act as IT liaison in regards to all coupon promotions. Troubleshoot any coupon issues identified by POS Helpdesk. Support the CRM group in understanding how to interface with the system. Assist the team with report generation. Qualifications: Minimum1 Year experience in Database Marketing driven direct applications. Knowledge of specialty retail. Technically savvy. Demonstrated ability to learn and absorb new systems in order to efficiently apply to core area. Strong interpersonal skills with proven ability to work with cross-functional teams. Strong proficiency in MS Office applications. POS and Marketing experience required. <br> Education: Bachelor's Degree <br> Please submit resume in MS Word format. <br> <br> <br> ]]>
<![CDATA[<b>PC America</b> <br> <br> <b>Support Technician</b> <br> <br> <br> <br> <b>Summary</b> <br> <br> PC AMERICA US-NY-Rockland County-Support Technician -- pcAmerica develops and sells Point Of Sale software packages for the retail, grocery and restaurant industries. Cash Register Express, a point of sale system to replace cash registers in retail stores and Restaurant Pro Express, the # <br> 1 rated point of sale system for restaurants, are designed and developed by PC America (www.pcamerica.com .) Headquartered in Rockland County in New York, PC America sells and distributes our point of sale system inside of the United States and around the world. <br> <br> <br> <br> Currently we have an opening for a Support Technician. Weekend availability is also required. <br> <br> </b>. <br> <br> <br> <br> <b>Requirements</b> <br> <br> * Must be a proficient user of Microsoft Windows <br> * Must have knowledge and ability to setup a basic LAN <br> * Problem solving skills and ability to work alone or in a team <br> * Ability to communicate with customers via telephone and e-mail <br> <br> <br> <br> <b>Responsibilities</b> <br> <br> • Provide support on software and hardware to customers via <br> telephone, e-mail and instant messenger <br> <br> • Install systems for customers on-site <br> <br> • Provide over the phone training to new customers]]>
<![CDATA[Part-time educational technology assistant (and/or instructional technology designer) needed at a Bronx elementary school to help faculty and students integrate technology into teaching and learning. <br> BA preferred. Prior teaching experience strongly preferred. <br> <br> Primary responsibilities will be to assist students and staff to meet goals in a wide variety of ways; including, but not limited to, individual training/group workshops for faculty and students; developing support materials; managing equipment; website support, etc. The ability to communicate well with both faculty and a diverse student body is required. Knowledge of Spanish is a plus. <br> <br> Skills in the following areas are helpful: <br> <br> 1) Web technologies <br> 2) Interactive Whiteboards/SmartBoards <br> 3) Digital photography, Photoshop; movie-making <br> 4) Laptop maintenance and software expertise <br> 5) Videotaping experience <br> Resumes and Cover letters: alcsbronx@yahoo.com <br> <br> <br> ]]>
<![CDATA[CONCEPT X GROUP !!!!!!!!!!!!! <br> <br> <br> Technical Skills Required <br> <br> Looking for Freelance Audio Visual Technicians, with experience in trouble shooting and must be able to work on own initiative. <br> <br> Candidates must have an in-depth knowledge and experience in operating a wide variety of video/multimedia equipment. MUST HAVE Professional knowledge of embedding video into PowerPoint presentations & graphic designs. Must be able to operate video cameras both digital and video. You must be savvy with both PC and Mac, Audio/ video file Manipulation. Working at heights from ladders and doing lots of heavy lifting and working under pressure. Keeping up with new technology and recommending for upgrades. <br> <br> Experience required of Beta Cam/ Digi Beta Cam, Commercial DVD /Blu-Ray, ¾ “Deck & VCR. You must have full knowledge of mixing consoles and wireless microphones, Extron, Barco switchers and FSR seamless switchers. Need Full knowledge of DLP & LCD cinema projectors. Interchanging projector lenses; must be familiar with flat panel Plasma/ LCD monitors. <br> <br> Please don’t waste our time or yours because there will be an ON SPOT EVALUATION. <br> <br> IT'S A PLUS IF YOU HAVE A VALID DRIVER’S LICENSE <br> <br> TO APPLY E-MAIL RESUME TO: <br> <br> ani@conceptxinc.com or <br> <br> Fax: 718-361-0263 ATTENTION TO: Ani Espinal <br> ]]>
<![CDATA[Project Coordinator – Technical Services <br> <br> Overview <br> Peak Systems, a leading information technology company focused on professional services, is seeking a dynamic and talented Project Coordinator to join our very successful team and be a part of our continued growth nationwide. <br> This is a tremendous opportunity for the right individual and could put you on the path to a very exciting and rewarding career track! <br> <br> Job Description <br> In this role, your main responsibilities will be to: <br> • Recruit new field resources <br> • Coordinate assignments that are technical service projects at client sites <br> • Interface by phone, email and in person with the field teams, <br> <br> Key Qualities <br> • The ability to multi-task and maintain diligent and current candidate profiles is paramount to your success. <br> • This is a fast-paced role, and you will be scheduling, coordinating, and dispatching technical resources to various projects on a daily basis, as well as performing all of the coordination and planning ahead of these events including serving as a point person for the various players involved. <br> Requirements <br> <br> We are looking for someone who is very well organized, with superior time management and follow-up skills, a very strong work ethic, and an exceptional customer-service attitude. Our ideal candidate will be able to prioritize and multi-task, and have the ability to be creative and resourceful. You should also be experienced with common desktop applications; in particular Microsoft Office (Word, Excel, and Outlook) and be capable of using and navigating email. You should also be comfortable speaking to people in a professional manner both in person and by phone. <br> <br> This position is located in mid-town Manhattan very close to Penn Station. <br> <br> If you are interested in this opportunity and would like to be considered, please send your resume and a cover letter in Word.doc format to jhill@peakorg.com. Qualified applicants will be contacted immediately for interviews. <br> <br> <br> <br> ]]>
<![CDATA[Newell Rubbermaid's innovative global technology solutions enable businesses, educational institutions, and consumers to more efficiently share, manage and organize information. Our global technology brands platform includes DYMO®, label/CD/DVD printers and file scanning software (www.dymo.com), CardScan®, business card scanners and contact management software featuring AtYourServiceTM (www.cardscan.com), EndiciaTM, online shipping, mailing and customized postage solutions (www.endicia.com and www.pictureitpostage.com) and MimioTM, interactive whiteboards and digital ink recorders (www.mimio.com). <br> <br> This is a job summary which includes essential job duties of the position. More specific information regarding duties may be provided upon request for particular locations and facilities. <br> <br> The Regional Sales Specialist provides sales, technical, and integration support to partners, sales teams, prospects, and customers for Endicia's products and services. <br> <br> Essential Duties <br> Respond to phone, fax and e-mail sales inquiries in a timely, efficient and professional manner. <br> Use a customer-focused, needs-based review process to educate customers on what products/services will best fit their needs. <br> Provide basic installation/integration help and training for customers. <br> Follow up with customers through the sales process and periodically after installation. <br> Maintain expert-level knowledge on the features and business application of the company's product line <br> Provide training to USPS representatives on Endicia's products and services. <br> Attend trade shows and perform marketing tasks as needed. <br> Performs other related duties as required <br> <br> Qualifications: <br> <br> Required Knowledge, Skills and Abilities <br> Requires an excellent telephone and personal demeanor <br> Must have exceptional written and oral communication skills <br> Must be able to demonstrate products and match their advantages to customer needs <br> Must be able to handle multiple projects simultaneously <br> Working knowledge of Microsoft Office applications <br> Requires the ability to work on a team with other sales representatives <br> Should be open to travel throughout the state of NY <br> <br> Bachelor's degree and/or 1-3 years experience working in a customer service/sales environment. Proven ability to work effectively in a team environment. <br> <br> Qualified Applicants please apply via link: <a href="http://nwl.taleo.net/careersection/2/jobdetail.ftl?lang=en&src=JB-11160&job=1000347" rel="nofollow">http://nwl.taleo.net/careersection/2/jobdetail.ftl?lang=en&src=JB-11160&job=1000347</a>]]>
<![CDATA[WHO WE ARE: <br> <br> Celerant Technology Corporation is a leading provider of premium, advanced retail management software for retail organizations. Our software, developed in-house, manages all areas of the retail business including point of sale, inventory management, warehouse, distribution, allocation, e-commerce, sales back office, advanced reporting and more. We give retailers the capabilities necessary to run their operation both efficiently and profitably. <br> <br> Celerant is a successful software company that is rapidly expanding. The main headquarters are located in Staten Island, New York, as well as additional offices in Atlanta, and Oklahoma. Celerant’s staff consists of several departments including Marketing, Sales, Development, Quality Assurance Testing, Hardware, Implementation and Training, and Technical Support. For more information, visit us at www.celerant.com. <br> <br> The ideal Technical Support candidate should be detailed orientated, possess the ability to work effectively with co-workers and end users, and exhibit outstanding customer service skills. <br> <br> Responsibilities: <br> <br> - Answer phone calls and email inquires from users and provide technical support/guidance to resolve issues. <br> - Log all incidents into the department call tracking system as per departmental standards. <br> - Assist in the creation of knowledge base articles as they pertain to the present and future environment <br> - Work on unresolved issues from evening and weekend shifts. <br> - Escalate any possible wide spread issues to the Technical Support Manager as identified by e.g., high volume of calls pertaining to a similar issue, etc. <br> - Support Implementation/Training Team with any customer issues. <br> <br> <br> The Technical Support Specialist is initially required to have only basic technical ability. We are looking for a person with relational database experience but it is not required. <br> <br> Applicants should be comfortable with telephone support, as the primary job focus. Regular hours are 9:30am to 6:00pm with rotating nights and weekend shifts as required. <br> <br> <br> <br> ]]>
<![CDATA[Aviation Software Company looking for experienced Technical Customer Support person. <br> Must be familiar with the Aviation Industry <br> Must be able to travel in the US and Internationally <br> <br> Main Job Tasks and Responsibilities <br> Handle Customer Calls regarding software problems <br> Manage Customer accounts <br> Provide training to new and current customers <br> Participate in the design and development of software <br> Testing and deployment of new and existing software <br> Ability to analyze complex data information and identify problems and trends <br> <br> Education and Experience <br> High school diploma <br> Knowledge of MS computer applications <br> Project Management Skills <br> Proven Technical writing skills <br> ]]>
<![CDATA[We are looking for an Apple Certified Macintosh Technician (ACMT)to join our Apple service and repair division. <p><b>About You</b></p> <ul> <li>Current ACMT certification</li> <li>Responsible and ontime</li> <li>Kind, calm, & assertive</li> <li>Able to follow instructions</li> <li>Willing to learn new skills</li> <li>Enjoy working with walk-in customers</li> <li>Willing to help the company grow</li> </ul> <p><b>About the Position</b></p> <ul> <li>Take in repairs from the public</li> <li>Diagnose and perform repairs</li> <li>Keep everything tidy in GSX</li> <li>Keep customers updated</li> <li>Perform regular office duities during downtime</li> <li>Potential to work in corporate IT support division</li> <li>Part Time to start, with potential to turn fulltime</li> </ul> <p><b>About Us</b></p> <ul> <li>Growing company located in downtown Manhattan</li> <li>Fun and productive environment</li> <li>Apple Authorized Service Provider and Apple Authorised Reseller</li> <li>Large onsite and remote IT support division</li> </ul> Email us a PDF resume and a short message introducing yourself. ]]>
<![CDATA[Must have your own car and cell phone or need not apply. <br> <br> This is a Part Time opportunity. <br> <br> Job consists of troubleshooting, installing, training & repairing PC based POS systems & networks. Must have own car which is needed to travel to job sites. Must be personable, friendly, well dressed, well spoken. Understanding of PC & Windows systems necessary. Mac knowledge is a plus. Please send resume in Word format to resume@thewisersolution.com. Thank You <br> <br> Looking for applicants from Long Island.]]>
<![CDATA[ Leading Media Compnay seek Windows Administrator with Active Directory experience in multi-site environment <br> <br> <br> Responsibilities: <br> • Analyze, design, test and support MS Windows servers through out our national organization. <br> • Assist with overseeing network functionality and server maintenance. <br> • Implement and maintain server security measures as well as evaluate technical performance. <br> • Assist in delivering target server uptime of 99.99% in an environment that is serving clients and their business needs. <br> • In this role, the individual will be working closely with IT teams within the enterprise including project managers, development and application support. <br> • Interface effectively with peers and vendors to foster a cooperative, team-based approach to timely problem resolution – local or remote. <br> • Effectively communicate to all levels to technical and non-technical staff members. <br> • Be flexible, have high energy, with the ability to handle multiple demands in a fast pace environment. <br> • Contribute to other key department projects including standards, process improvement, active problem reduction, and metrics. <br> • Identify opportunities and implement solutions to streamline or eliminate manual infrastructure services tasks. <br> • REPORT DIRECTLY TO IT NETWORK MANAGER <br> <br> <br> Requirements: <br> • 4 Year College Degree required <br> • Up to date MSCE certification a plus <br> • Strong experience installing and supporting Exchange 2003 in a clustered environment. <br> • A minimum of 4 years Experience installing and supporting server Virtualization which must include VMware ESX with Vmotion. <br> • A minimum of 5 years related technical experience in Active directory, DNS,Windows Cluster and distributed systems administration and support across a multiple site/WAN environment. <br> • A minimum of 4 years installing and support HP Servers with drive and NIC fault tolerance. <br> • A minimum of 5 years supporting Citrix Metaframe XP with Nfuse and Presentation server. <br> • The hours of this position will be a standard eight hour working day with regular over time necessary. Weekend or after hours work will occur during project rollouts and network restructuring/emergencies. <br> <br> Qualified candidates should submit resume and cover letter with salary requirements to opportunities@alm.com for immediate consideration. Please include position code WA -CL in the subject line. <br> <br> Only candidates selected for interviews will be contacted. No phone calls or agencies please. ALM is an equal opportunity employer that encourages and values diversity. M/F/D/V <br> <br> ALM is an integrated media company, is a leading provider of specialized business news and information, focused primarily on the legal and commercial real estate sectors. ALM’s market-leading brands include The American Lawyer, Corporate Counsel, GlobeSt.com, Insight Conferences, Law.com, Law Journal Press, LegalTech, The National Law Journal and Real Estate Forum. Headquartered in New York City, ALM was formed in 1997. For more information, visit www.alm.com. <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> ]]>
<![CDATA[The Mac Support Store is accepting applications for a Service Desk & Sales position <br> <br> *** The ideal applicant MUST have VERY similar retail service and sales experience. *** <br> <br> QUALITIES: <br> <br> * Highly organized, detail oriented <br> * Sort multiple tasks in order of importance. <br> * Energetic but calm, positive attitude with customers who may be stressed out because their computers aren't working. <br> * Working knowledge of Apple finished goods and compatible third party software and peripherals. <br> * Knowledge of Apple history. <br> * Minimum of three prior years experience working with Macs. <br> <br> <br> CUSTOMER SERVICE: <br> <br> Daily Intake: <br> * Welcome/organize customers at the service desk. <br> * Listen and discuss computer problem(s) in brief. <br> * Set expectations: explain how service warranty works, provide time schedules. <br> * Create/Print Service Repair Orders (SROs) <br> <br> Daily Duties: <br> * Answering all phone calls using Skype (<a href="http://www.skype.com" rel="nofollow">http://www.skype.com</a>) <br> * Updating customers as to the status of their repairs as they change <br> * Calling or emailing customers with diagnostic results, as applicable <br> * Heavy use of LightSpeed application (<a href="http://www.xsilva.com" rel="nofollow">http://www.xsilva.com</a> with self-paced training) <br> * Checking in and labeling parts and finished goods <br> * Organizing computers and counting inventory <br> * Making sure all computers in front of store are running well <br> * Keeping retail looking professional and neat <br> * Working closely with techs to set customer expectations <br> * Checking in all deliveries, scheduling and preparing all shipments <br> * Preparing Mail-in Repairs to Apple through GSX <br> * Wear MSS shirt daily <br> * Garbage 2x a week <br> * Other miscellaneous duties <br> <br> Daily Check-out: <br> * Receive service tickets (SROs) from customers <br> * Retrieve computers from tech room <br> * Invoice customer at service desk <br> ---------------------------------------------------- <br> <br> SALES <br> <br> * Commission of 2% paid bi-weekly on Apple retail sales <br> * Counting inventory on a weekly basis <br> * Purchasing finished goods and low inventory, maintaining reorder levels <br> * Balance stock that sell poorly or hot products we should carry <br> ---------------------------------------------------- <br> <br> Hours of operation are Monday through Friday, 9AM-6PM and Saturdays 10AM-4PM. <br> 1 hr lunches. 15 minute break after 4PM <br> <br> EMAIL resume to jobs@macsupportstore.com for immediate consideration. DO-NOT-CALL, SHOW UP UNEXPECTEDLY, OR EMAIL ANY OTHER ADDRESS!! <br> <br> The Mac Support Store, Inc. <br> <a href="http://www.macsupportstore.com" rel="nofollow">http://www.macsupportstore.com</a>]]>
<![CDATA[About the Company: <br> Mobile Aspects provides hospitals with a suite of clinical resource management solutions based upon Radio Frequency Identification (RFID) technologies. Mobile Aspects products offer real-time automation to effectively store, track, and manage high cost inventory items commonly used in an OR, Catheterization or Vascular laboratory. Mobile Aspects system interfaces seamlessly integrate to a client’s IT infrastructure, providing automation for the management of patient information, materials management and billing records. <br> <br> Job Description: <br> Mobile Aspects is expanding its Support team and has an immediate opening for a New York-based Client Service Specialist to serve the corridor between Boston and Washington DC. The successful candidate for this role will provide installation, training, trouble-shooting and repair services to customers of Mobile Aspects products. This individual will act as a point of contact for our customers regarding usage questions and will act as a first level of support. This individual will also be instrumental in developing and maintaining customer relationships and maintaining high levels of satisfaction. <br> <br> Responsibilities: <br> Part of the team for implementations and level 1 Support for all customer issues <br> Ensuring high level of customer satisfaction by Maintaining SLA's (Service Level Agreements) as agreed with customers <br> Spare parts planning for effective hardware repairs <br> Maintain high level MTBF (Meantime Between Failures) and low MTTR (Mean Time To Repair) <br> Complete field repairs, installation of software updates and general system maintenance <br> Provide application training for system users and help users extract and analyze valuable data <br> Enter all customer-focused activity into on-line CRM tool <br> Maintain the CRM tool and take ownership of the information management. <br> 60% travel will be needed. <br> Participation in ISO 9000 initiatives <br> Other duties as assigned <br> <br> Qualifications: <br> Bachelors or Associates degree in computer science, electrical engineering or other technical <br> discipline with 1-2 years of industry experience. <br> Strong communication skills, written and oral, and comfort working in a high-pace, high-stress environment (e.g. hospital operating rooms) <br> Experience with customer support and customer relationship management <br> Working knowledge of computer hardware, advanced electronic components, computer maintenance and basic network administration <br> Ability to think creatively and solve problems <br> Highly motivated/energetic individual able to work independently, or as a member of a cross-functional team is a MUST <br> Ability to multi-task and effectively prioritize assignments <br> Must have vehicle and valid driver's license <br> <br> Benefits: Health Package (Medical, Dental, Vision), 401K]]>
<![CDATA[ <br> Livestream, the most powerful live broadcast platform on the internet is expanding our New York Office and looking to fill the following position: <br> <br> Livestream Producer Support (New York based) <br> - Respond and troubleshoot Livestream producers' emails / support requests <br> - Update and maintain the Livestream user guide & support center <br> - Influence the product development roadmap based on producer feedback <br> - Work closely with in-house developers, designers and co-founders. <br> - Recommend and put in place processes to improve support <br> - Ad-hoc administrative duties <br> - Willingness to work longer hours and perform remote support during the weekend when required <br> <br> Your profile : <br> - Great communication skills (written and verbal) <br> - Previous online streaming experience preferred <br> - You have experience using the Livestream Studio, Webcaster, or Procaster <br> - Experience in video technologies (encoding, dv cameras etc…) <br> - Very strong technical skills and understanding <br> - Strong troubleshooting skills <br> <br> Start date: Immediately <br> Salary: Full time position. $35,000/year + benefits – more based on very strong relevant experience <br> <br> Livestream is headquartered in New York and has 40 staff members in New York & Bangalore, India. This is great entry level position in a growing company with the expectation that it will evolve into a broader role. <br> <br> Spread the word to help us find a great new team member. <br> To apply – send your resume to jobs@livestream.com with the email title: Producer Support <br> ]]>
<![CDATA[<b>Fitness Equipment Repair FT / PT DAYS <b><br> ( BROOKLYN / QUEENS)<br><br> <b>-**-We Need technicians for EACH area listed -<br> <b> Full time and part time weekdays **- <br> <br>Work on , Ellipticals, Exercise bikes, Treadmills<b><br> <b>Must have own tools and transportation (Car) <b> <br> Experience with appliance and automotive repair helpful<br> <br>*-Take apart machines; diagnose problems and replace parts; Strong mechanical background a must<br> <br>*-Be able remove bearings from machines and replace them.<br> <br>*-Trace wires, read voltages, change electronic components; Able to use multi meter / Voltage meter,<br> <br>*-Experience in working with electrical & electronic components. <br> <br>*- Look up manuals on line and determine parts needed to repair unit.<br> <br>*- Need to be extremely mechanically inclined.<br> <br>*-Must be able to Work Independently, Be organized and service oriented <br> <br> <br><u>Must have own tools as described <br> <br>** You need all of them **</u><br> <br>-Cordless screw gun / Snap ring pliers / Crank puller (CCP-22 Crank Puller for Square Taper Cranks) <br> <br>Allen wrench set/ T wrench set (metric) / Open-end wrenches of assorted sizes (metric) <br> <br>½” drive ratchet and sockets of assorted sizes / Needle-nose pliers / Rubber mallet <br> <br> Phillips screwdrivers / Flat-head screwdrivers /Vise Grips <br> <br>Digital multi-meter / Wire cutters / Electrical tape<br> <br>Drop cloth (to protect floor ) / Cloth (able to be dampened)<br> <br>Internet Access with printer <br> <br>Cell phone with camera <br> <br><br> <br>We do Criminal / DMV background Checks<br> <br>Earn $31.20-Per Service Call <br> <br>We work with you as an independent contractor. (1099) <br> <br>You will need to contact customers and schedule yourself.<br> <b>YOUR HOME WILL BE YOUR BASE <br> <br>Average tech earns between $400 – $700 –Working 5-6 Days a week. <br> <br>We are a growing company and want to add to our technical team. <br>We Assemble Everything, Inc.<br> <br> CALL US AT - 516-409-6693 <br> ]]>
<![CDATA[ <br> This is an INTERNSHIP/Full-Time, which can become a full time job <br> <br> A computer company is looking for technicians. Experience is not necessary; however computer knowledge is a plus. <br> <br> We are also looking for experienced technicians who would receive a salary. <br> <br> Students are welcomed. Please email us at internsnycp2010@gmail.com if you are interested. <br> <br> Please include a resume <br> <br> <br> We will begin interviewing on Sunday March 14th 2010 <br> <br> <br> <br> <br> SERIOUS APPLICANT ONLY! <br> <br> ]]>
<![CDATA[It's a full time position, 10AM to 8PM <br> This job strictly repair-fix position.(It's not a help desk, desktop support position) <br> <br> Required Skills: <br> -Physically troubleshoot a computer system for any hardware or software problems, <br> -REPLACE defective LCDs, keyboards, hinges, speakers, motherboards, etc… <br> -Must be able to differentiate hardware including CPUs, RAM, Hard Drives, etc (ie: SDRAM, DDR, DDR2, DDR3, RDRAM. If you do not know what these are of are unable to tell the difference between them please do not apply) <br> -Perform data transfer or recovery <br> -Ability to multitask <br> -Understanding of operating systems (XP, Vista, W7) <br> <br> Qualified candidates are encouraged to send a resume, including SALARY REQUIREMENT. <br> <br> Note:You will be required to have a try out period with us to determine your ability to fix computers. <br> ]]>
<![CDATA[Publishing giant in midtown seeks a Sr. Developer/Architect to join their team immediately. Working with Project Managers to manage resources, project timelines and reporting, the Sr. Developer/Architect will be responsible for creating specifications and documentation of products. The Sr. Developer/Architect will also be responsible for providing day-to-day technical management oversight. <br> <br> Qualifications include: <br> - Minimum of 10 years of technical experience in product software development. <br> - At least 2 years of Agile software development methodology usage. <br> - Significant relevant experience developing and deploying platforms for the delivery of content and interactive products. <br> - Strong knowledge of XML, PDF, Flash and rich media for image, video and audio <br> - Experience with Digital Rights Management (DRM) for electronic content. <br> - Broad background in various programming, database systems & languages with emphasis in MS . Net development. <br> - A bachelor's and advanced degree in business, software engineering or computer science. <br> ]]>
<![CDATA[The HelpDesk / Jr. Network Administrator will be responsible for all IT issues related to the organization’s 125+ New York-based staff. Primary responsibility will be to cover the Help Desk, fielding calls and e-mails for technical assistance. <br> <br> Core Responsibilities: <br> • Respond to requests for technical assistance in person, via phone, electronically <br> • Follow standard help desk procedures <br> • Diagnose and resolve technical hardware, software and networking issues <br> • Research questions using available information resources <br> • Redirect problems to appropriate resource <br> • Identify and escalate situations requiring urgent attention <br> • Stay current with system information, changes and updates <br> <br> Professional Requirements: <br> • 1-3 years’ experience in technical support role <br> • B.S. degree in Computer Science, or equivalent work experience <br> • Exceptional multi-tasking skills and strong attention to detail. <br> • Strong written and verbal communication skills <br> <br> Technical Requirements: <br> Required: <br> • Windows Server 2003 / 2008 <br> • Windows XP / Mac OSX 10.5 /10.6 <br> • X Serve – X Raid <br> • Active Directory <br> • UNIX / LAMP server structure <br> • DNS / DHCP understanding and experience <br> • Database administration fundamentals <br> • Operations fundamentals (e.g. backup, etc.) <br> Desired: <br> • Adobe CS4 Design Suite <br> • K4 Publishing system <br> • Unix, XML and Applescript fundamentals / experience <br> • User migration and hardware imaging experience <br> • Blackberry / iPhone setup and management <br> <br> How to Apply: <br> Interested applicants should forward cover letter, resume, AND salary requirements to hr@timeoutny.com. Please note ‘HD-CL’ in the Subject Line of the email. Resumes without cover letter and salary will not be considered. <br> <br> Time Out New York Synopsis: <br> Time Out New York is the go-to weekly playbook for the savvy local, the spirited hipster and the hard-to-please sophisticate. Each week in print and 24 hours a day on the Web, lively features drill deep into trends and happenings, while easily browsable sections covering 14 categories and thousands of events offer compact muscular reviews and pithy, opinionated listings. The result is an indispensable, up-to-the-(New York)-minute cultural road map for any Gothamite or guest whose time is precious and whose appetite for new experiences is boundless. <br> ]]>
<![CDATA[Need entry level/junior Trade Floor Support person for trading company in midtown NYC. Must have basic SQL and UNIX. Some FIX experience would be a large plus. 1-3 years experience. <br> <br> Need a sharp, energetic clean-cut personality who enjoys technology <br> <br> Sponsorship not offered at this time. <br> <br> Please call Josh at 646 495 5168]]>
<![CDATA[Job Description <br> Tremor Media has an immediate need for a motivated self starter to work on a contract basis as a Help Desk Administrator on a 3 person IT team. This position will provide support to a staff of 115. The person will work on a part time basis to start with the possibility for full time work and permanent placement. <br> <br> Responsibilities <br> • Desktop/Laptop/MAC support <br> • Telephone/Printer/Fax support <br> • Backup system support <br> • Limited Active Directory and Server Maintenance <br> • Updating current infrastructure <br> • Deploying new equipment via Imaging System <br> • Remote support <br> • Maintain FAQ documentation and inventory database <br> Requirements <br> • Bachelors Degree in Computer Science <br> • 1 Year IT support experience <br> • Demonstrated proficiency with Windows Vista, XP, MAC OS X, Microsoft Office 2003/2007, Symantec Ghost, Symantec Backup Exec, <br> • Strong organizational skills <br> • Strong verbal and written communication skills <br> • Proven customer service skills <br> <br> Highly Desirable <br> • Certifications: MCSE/MCP/A+/Net+ <br> • Familiarity with multifunction printers/faxes/copies, VOIP Phones, IBM Laptops, 64 bit workstations, Wireless Routers, Network Drops/Cabling <br> <br> About the Company <br> Tremor Media is a leading online video advertising network providing advertisers with both in-banner and in-stream video advertising opportunities on over 800 top-tier publisher sites with more than 101 million unique visitors per month and is ranked #1 in comScore’s VideoMetrics AdFocus report. <br> Tremor also offers the Acudeo Video Monetization Platform, a full suite of products and services to monetize streaming video and maximize ROI. Tremor's full service solutions offer the necessary tools for advertisers and publishers to utilize online video advertising as a powerful interactive medium. For more information visit: <a href="http://www.tremormedia.com" rel="nofollow">http://www.tremormedia.com</a> . To apply please utilize this link: <a href="http://tbe.taleo.net/NA9/ats/careers/requisition.jsp?org=TREMOR_MEDIA&cws=1&rid=79" rel="nofollow">http://tbe.taleo.net/NA9/ats/careers/requisition.jsp?org=TREMOR_MEDIA&cws=1&rid=79</a> <br> ]]>
<![CDATA[IT company actively seeking a Printer Technician in Stamford, CT. Ideal candidate must have experience enabling the proper operation and/or repair of failed or damaged equipment, tracking assets internally, tracking assets out for repair, enabling adequate and available spare parts, and ensuring application of appropriate warranties. Extensive knowledge troubleshooting Windows XP. Must have strong printer repairing experience. <br> <br> This is a full time position with an annual rate up to 32K depending on experience. Additionally we offer you comprehensive benefits such as: Health/Dental/Vision/Life insurance, Flex-Spending Accounts, and a 401(k) plan 16 paid days off per year and 10 paid holidays per year. <br> <br> <br> Requirements: <br> A+ Certification required <br> Lexmark Certification required <br> Net+ Certification preferred <br> Must have Excellent Customer Service and communication skills <br> Able to Install Applications. <br> <br> A minimum of 2 years experience with Printer Repairs including: <br> <br> •Preventative Maintenance, Spare Parts replacements. <br> •Service Tracking. <br> •Warranty Management. <br> ]]>
<![CDATA[• Performing installation, configuration, customization, creation, implementation and support <br> • Setup/administer Oracle database security environment; <br> • Carry out DB Performance Tuning, troubleshoot DB problems and work with ORACLE support on problems and questions; <br> • Schedule RMAN (backup/recovery); <br> • Install and configure, customize ORACLE server and clients; <br> • Schedule, install and configure ORACLE upgrades; <br> • Install, configure, customize ORACLE related system level software; <br> • Design, develop and create all database file system layouts and Oracle databases; <br> • Monitor software notifications and updates; <br> • Manage distributed databases and configure client/server and Web-based environments; <br> • Provide technical assistance and troubleshooting support to developers; <br> • Review database design specifications and application coding routines to ensure adherence to best practices for database usage; <br> • Ensure database performance is maintained at optimal levels and is able to support defined business requirements; <br> • Create/maintain referential integrity relationships/constraints; <br> • Provide problem diagnosis and resolution and schedule database backups; <br> • Diagnose and resolve backup failures; <br> • Configure, analyze application SQL to do SQL Tuning for performance improvement opportunities; <br> • Develop/maintain Oracle database operational procedures; <br> • Experience with Oracle RMAN, Data Guard, RAC, Oracle Advanced Security Option and Label Security are highly desirable; <br> • Experience in supporting high-availability production databases; <br> These activities will encompass all project life cycle phases including production support (24/7) and documentation of all tasks in accordance with organization's standards. <br> <br> The servers and databases support applications that display data. The applications involved are in Visual Studio .Net with Oracle Server for data management and Active Directory for Identity management. <br> <br> The minimum core competencies required of the consultant is: <br> • Seven or more years of technical experience <br> • Four or more years of Oracle 10 administration experience <br> • Two or more years of Oracle 11 administration experience <br> • Experience troubleshooting stored procedures and queries <br> • Performance analysis skills <br> • Experience troubleshooting Microsoft Windows 2003 Enterprise servers <br> • Good writing and verbal communication skills <br> • Active Directory, LDAP (desired) <br> • IBM Information Analyzer, Data Stage and Profile stage (desired) <br> <br> Attributes: Personable, determined, meticulous, cooperative, flexible and punctual. <br> Schedule: Ability to be available as needed for on-call 7X24 shift rotations, overtime and off hours support. <br> <br> Certifications: Oracle 10g certification preferred]]>
<![CDATA[TECHNICAL SUPPORT REPS NEEDED!!! MELVILLE, NY <br> <br> Car is Required!! Bilingual Spanish is a Plus not a Must!! <br> <br> Looking for Energetic and Computer Savvy Technical Support Representatives to work in a major call center for a Corporate Media Company located in Melville, NY. This is a great ENTRY-level position for anyone interested in Information Technology and/or Help Desk!!! <br> <br> This is a full-time, temp to permanent position. The hourly pay rate starts at $13.00! Eight (8) week training is also paid for! Candidates will be considered for permanent placement based on performance and attendance in 3-4 months! Once temps go permanent with the company, pay increases are given (Depending On Experience) plus medical, excellent benefits package, great perks, free Optimum package and much room for growth within the company!!! <br> RESPONSIBILITIES: Technical support reps will be responsible for troubleshooting computer and cable equipment, answering billing inquiries, and providing excellent customer service. <br> Training hours: Mon. thru Fri. 2:00 pm - 10:30 pm for eight (8) weeks. Sat. & Sun. Off <br> Shift hours: Fri. thru Mon. 11:00am - 9:45pm Tues, Wed, Thurs Off <br> Requirements - MUST BE ABLE TO TYPE A MINIMUM OF 45 WPM (You will be tested) A.S. DEGREE OR A+ CERTIFICATION <br> <br> * MUST HAVE AT LEAST 6 MONTHS EXPERIENCE IN A CALL CENTER OR WORKING IN <br> AN ENVIRONMENT WITH HEAVY PHONE CALL VOLUME. <br> <br> <br> <br> <br> <br> <br> <br> <br> ]]>