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<![CDATA[We are a small consulting company based in West Chester. Our clients are small businesses that outsource their IT department to our company. We are seeking a part-time desktop support to be a member of our team and assist our clients with desktop support. You will be responsible for desktop support, which includes installing standard small business applications: Microsoft Office, QuickBooks, ACT, Peachtree, and other popular applications. Knowledge of operating systems Windows XP, Vista, and some light networking with Windows 2003 server. Microsoft Professional Certifications a plus but not required. Good communication skills a must. Must have reliable transportation to travel to client locations. Please email your resumes with salary requirements. *** Part-time 8-10 hours per week to start with growth into more hours *** ]]>

<![CDATA[Local sound & lighting company seeks a customer service representative to also deliver/set up equipment as needed. Current driver's license and clear driving record required Some basic sound experience is required Lighting and/or other audio/visual experience a plus We will be looking for a fairly open availability, including weekends This is not an information technology position, please do not apply if you do not have the listed qualifications. Irrelevent resumes and cover letters will be ignored.]]>

<![CDATA[Customer Support Analysts, based out of the Horsham, PA, office, are a vital part of NextGen Healthcare's operations. In a technology-based call center environment, these team members provide outstanding support to the client base and ensure that incidents are resolved effectively. Prior medical office experience and/or a technical background coupled with a desire to achieve outstanding customer satisfaction make for the ideal candidate to join this growing team. These are local positions that do not require travel.   EPM Application Customer Support Analysts are responsible for efficient, accurate and friendly delivery of support services to NextGen Healthcare Customers. General - Use independent judgment to address and resolve medical application issues. - Use technical skill to resolve complex issues with customer's database, software applications, technical configurations, etc. - Exercise discretion and independent thinking to make recommendations and advise customers regarding the use of their software. - Analyze and independently identify often complex problems within the software, a customer's data, the knowledge-base or operating system. QUALIFYING JOB KNOWLEDGE, SKILLS, & ABILITIES: - Required: o Excellent English language oral and written communication skills o Ability to balance multiple priorities o Display dependable, punctual and professional demeanor o Significant experience troubleshooting proprietary software o Must be customer service oriented - Preferred o Experience troubleshooting medical software solutions o Working knowledge of medical billing and/or medical accounts receivable/ o Working knowledge of Windows, and Microsoft applications.   EDUCATION AND EXPERIENCE: - Required: o Must be NCP Certified in applicable application within 6 months of employment o Minimum of High School Degree o Prior experience working as a Customer Support Analyst in a busy technology call center or related experience - Preferred: o BS in Computer Science, Health Management Information Systems, other HC related degrees or related experience o Previous knowledge of the NextGen Healthcare Application Suite o Basic working knowledge of SQL If interested, please apply online at <a href="http://track.jobviper.com/ViewJob.asp?id=588159-1856-3638" rel="nofollow">http://track.jobviper.com/ViewJob.asp?id=588159-1856-3638</a> ]]>

<![CDATA[NextGen Healthcare Information Systems, Inc., a rapidly growing, publicly held, top-tier healthcare IT company based in Horsham, PA, provides computer-based practice management and electronic medical records systems to more than 1,800 physician practices across the United States. We are currently seeking an Interface Implementation Analyst to join our Horsham, PA based Customer Support Department. This position is based out of the Horsham office headquarters and does not require travel. The IIA s are required to be a part of on-call rotation and carry a beeper 2 weeks every 2-3 months and are required to work an alternate work schedule and cover the 11:30 AM to 8:30 PM shift for 1 week ever 2-3 months.   Interface Implementation Analysts are responsible for managing the implementation of all interfaces for assigned NextGen Healthcare Customers; Pre Implementation through to a post go-live audit. Analyze and independently identify often complex problems within the interface software and work closely with Interface Development to resolve. - 20% Exercise independent judgment to determine the appropriate course of action to be taken during an interface implementation based on the analysis performed and all possible solutions. (i.e. move to production versus continue testing) - 20% Take the appropriate course of action critical to the customer's operation of the interface in order to rememdy problems and issues identified. Such courses of action may include further analysis and/or repair of customer interfaces settings, etc. - 20% Use discretion and determine independently whether or not a customer requires training on the use of the interface and determine if such training is billable or not even if it exceeds the company's time guidelines. - 5% Document all analysis and actions for all Support calls. This data is used by management to determine resource requirements and allocations, interface enhancements necessary, customer training curriculum and other factors critical to companys operation. - 5% Provide emergency interface support during non-business hours on a billable basis per company policy. Use discretion to determine whether or not to waive company policy to render such emergency support on a non-billable basis. - 5% Provide consulting advice to customers and management. - 5% Provide imput to short term plans, i.e. action plans to resolve major customer interface problems. - 10% Represent the company in handling customer complaints, resolving grievances, etc. - 10% Required: Excellent English language oral and written communication skills Ability to balance multiple priorities Display dependable, punctual and professional demeanor Knowledge of SQL Significant experience troubleshooting proprietary software Customer Service Oriented Possess strong problem solving skills Ability to work independently as well as in a team environment Maintain a positive attitude Must be Interface NCP Certified in applicable application within 6 months of employement Minimum of High School Degree Prior experience working as a Customer Support Analyst in a busy technology call center.   Preferred: Experience troubleshooting medical software solutions Knowledge of HL7 Technical background, working knowledge of SQL, Windows, etc. BS in Computer Science, Health Management Information Systems, or other HC related degrees Previous knowledge of the NextGen Healthcare Application Suite If interested, please apply online at <a href="http://track.jobviper.com/ViewJob.asp?id=588375-1856-5038" rel="nofollow">http://track.jobviper.com/ViewJob.asp?id=588375-1856-5038</a> Compensation : 40-60,000 EMAIL_REPLY_ADDRESS : Reply To Options : use this email as my reply-to JOB_TYPE : Permissions : ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ EMAIL : jobviper@tmp.com PASSWORD : tmpviper25 IO_NUMBER : BOS2585752X IO Number : BOS2585752X JOB_CATEGORY : marketing/advertising/PR jobs JOB_TITLE : Marketing Communications Specialist (Sr) SPECIFIC_LOCATION : Horsham, PA JOB_DESCRIPTION : NextGen Healthcare Information Systems, Inc., is a rapidly growing, publicly held, top-tier healthcare IT company based in Horsham, PA. NextGen Healthcare provides computer-based practice management and electronic medical records systems to  physician practices across the United States. We continue to expereince growth, one great employee at a time.   Recently voted one of the best places to work in the Philadelphia area, we offer an excellent salary and a comprehensive benefits package.   We are currently seeking a Marketing Communications Specialist (at an experienced level) to support our marketing efforts through the writing and production of various tools, materials, and campaigns, including product collateral, press releases, website content, direct mail campaigns, and more.    The position will be based in our Horsham, PA, headquarters.   Independently designs and manages marketing collateral and campaign production. Analyzes goals to develop unique marketing strategies and concepts. Uses developed skills and experience to write, edit, and proof materials. Supports sales efforts by proactively providing tools and resources. Exercises independent judgment to maximize resources. Provides assistance to Marcom team or Marketing Department as necessary. Occasionally attends trade shows, sales meetings. Supervises vendors as necessary. BA in Communications or related academin field or 4+ years relevant work experience Extensive writing experience Print and media production Excellent project management and organizational skills Ability to lead, train, advise, and coordinate Strong English language oral and written communication skills Ability to communicate technical ideas clearly and effectively Knowledge of marketing collateral terminology and production Experience working with vendors, clients, prospects, and executives Ability to manage multiple projects independently If interested, please apply online at <a href="http://track.jobviper.com/ViewJob.asp?id=588383-1856-5838" rel="nofollow">http://track.jobviper.com/ViewJob.asp?id=588383-1856-5838</a> ]]>

<![CDATA[IT Support Analyst responsible for maintaining and supporting our computer systems including servers, workstations, software applications and related hardware. Will respond to help calls from 80 staff. Must have two years of experience and A+ certification. Must have excellent understanding of MS Office products including Publisher. Ability to work with two OS, Windows XP,Windows 2000 and Windows Server 2003. Must have excellent customer service skills. Duties include monitoring tape backups daily, McAfee ePolicy Orchestrator, WSUS, Symantec Ghosting, printer maintenance and cartridge inventory, security sytems access and setting up Avaya telephone accounts. Hours Monday thru Friday 930am to 6pm. Salary depends on exp, minimum $30,000. EOE]]>

<![CDATA["Fantasy Entertainment" ~ we're not what you might think! Fantasy Entertainment is the leading owner and operator of photo kiosks. We operate ~ 3000 photo booths throughout the US and export to over 26 countries. Our business customers include most major mall developers, amusement locations, and large movie chains. Companies like Disney, Six Flags, Sea World, Rainforest Cafe, Sears Tower, Navy Pier, Regal and Carmike Cinemas, Simon Properties, General Growth Properties are just a few of the wonderful businesses that have our photo booths on their property. Our consumer customers are people having fun, wanting to record a special moment in their life with a photo taken in an old fashioned photo booth. Now we are looking for a Regional Service Manager to come join our team! As part of our Regional Service Management team, contributes to the service management of all company products in the field including the installation, maintenance, repair, de-installation and transfer of Company equipment in order to increase both Company revenue and customer satisfaction. Will travel extensively throughout the Northeast Region (PA, DE, MD, VA, NY, NJ, MA, CT, RI, NH, VT, ME) in support of these goals so must be ready, willing, and able to plan effective visitation patterns and schedule travel by car or air in order to visit customer locations and work with our field techs. Analyzes assets in the field to determine effective servicing plans which includes route analysis and ongoing evaluation. Develops and manages appropriate staffing plans to support customer needs. Recruits and manages independent service reps as needed and manages that ongoing relationship, altering or ending contractual services as necessary. Monitors equipment performance to ensure desired service levels are being provided. Serves as contact point with field reps, customers, and internal company personnel on any service related issue or question. Works in partnership with Regional Sales Management team to best support our existing customers, ensuring timely and responsive service from the field. Makes recommendations to improve the functionality and performance of our equipment and serves as a liaison to other departments to ensure all procedures and protocols are being appropriately utilized. Provides training to new reps both in the field and on the web. May coordinate the field testing of new equipment. Monitors cash deposits and reports by field techs and may perform random audits. Needs to be the champion of quality! Other duties as assigned. Fantasy offers a competitive salary and excellent benefits that include medical and dental insurance available on your date of hire, life, AD&D, short and long term disability insurance, flex spending accounts, 401(k) with a generous company match, paid vacation, holidays, sick/personal time, and community service days, a casual working environment, a collaborative team-oriented work force, and a chance to have your ideas considered and your contibutions noticed. For more information about Fantasy Entertainment, check out our website at www.fantasyent.com To apply for this position, please send your resume and cover letter, including your salary history, to jconti@fantasyent.com]]>

<![CDATA[Our client in New Brunswick, NJ is looking for a SUN 2 Field Engineer for direct placement. This position will be interviewing immediately! Location: Bloomberg/Dayton is in central NJ around the New Brunswick (Rutgers) area You will be responsible for providing system support working on SUN Microsystems hardware. Service responsibilities include installation, diagnostics, hardware troubleshooting and repair with some system administration in a Solaris environment. Additionally, the applicant must provide a high level of customer satisfaction through the effective delivery of technical support and service programs. Reliable transportation and flexibility to travel outside of local serve area is required. Qualified applicants must have the following: Associate's degree in electronics or computer science required, Bachelor's degree in engineering, computer science or equivalent preferred. A+, Server+, Network+ and product specific certifications 2 or more years of UNIX or related experience. 2 or more years SUN hardware experience from Sun 6800 down is required. 2 or more years of experience providing field service is preferred SUN PE2 certification required Solaris 1 and/or 2 certification required Server hardware knowledge Individual must have field hardware experience with one or more of the following: SA238 Solaris 8 Operating Environment System Administration I, SM101 Solaris 2.X Essentials for System Maintainers, SM210B Sun Desktop Systems Maintenance, or SM240 Sun Ultra Enterprise Server Maintenance E10K, E15k, E20k, or E25K Essentials: Remove and replace components and subcomponents Install hardware, platform & peripherals Run diagnostics/Sun VTS Set and change permissions, Modify files, Network commands, add/config users Test and troubleshoot Install/config servers-SDS/VM SW -Config Jumpstart Config and troubleshoot NFS/NIS and sub system environments Analyze system administration errors, system dumps crashes, hangs Use system troubleshooting approach Install Hardware, Config SW, system recovery, Remove/replace HW components, Install/config/diagnose, Load OS, config domains Identify StorEdge systems problems Troubleshoot server & NW system, HW and SW Add/change/delete/remove/replace HW components ONLY If you meet all of these requirements please contact: Paladin Consulting Inc. Warren Irwin wirwin@paladin-inc.com www.PALADIN-INC.COM Paladin Named 1,731in Inc. 5000 s Fastest Growing Companies in America We offer benefits to Paladin Consultants, Medical, Dental, 401, LTD, STD, Vision, Life, AD&D etc. Did you know! PALADIN pays referral bonuses for your referrals - contact us for details! Visit our Website at WWW.PALADIN-INC.COM to see our Current opportunities available. Please only respond to this post if you meet these requirements.]]>

<![CDATA[Manncorp is seeking a technician with a mechanical mind and background and a high level of computer and technical aptitude. Knowledge and ability of Surface Mount Technology (SMT) assembly is important. Position includes some travel and regular customer contact with problem solving. Manncorp is an internationally known company with a great reputation and company environment; visit www.Manncorp.com for more company information. Benefits and insurance are offered! Please include resume in response. ]]>

<![CDATA[This is a real job, not an envelope-stuffing Internet-scam-job. But to do this job you really need experience and some good chops. A cover letter that connects us—and it doesn't have to be fancy—is a real plus. We have an immediate need for a customer service person who can work from their home. You must have a quiet workspace, a high-speed Internet connection, and be computer/Internet savvy. You are well spoken, well organized, detail oriented, and responsible to a fault. You are able to put yourself in the customer's shoes and work with them until their problem has been resolved. You are able to wear different hats on the same day and change them quickly, when necessary. You are not afraid of very basic accounting procedures. You are able to work independently but also as a member of our small, friendly team. Our training is thorough—and we are patient—so you will understand the varied tasks and how they fit together. We know our business and will show you the ropes. You will handle customer requests that can lead to twists and turns and research. You will carefully prepare and submit orders to our equipment suppliers and make sure they match the customer's intention. You will learn how to generate monthly reports and will become proficient at deciphering the customer's monthly bill. Payment is by the hour and the rate will be determined by your experience. The weekly hours can vary widely depending on how busy we are. We are seeking a long-term, mutually-respectful relationship with the person we hire. Please send resume/cover to starr.employment@gmail.com]]>

<![CDATA[DO YOU KNOW HOW TO USE A MACINTOSH AND A PC? I am looking for people familiar with the i-MAC, and who know how to install and use BOOT CAMP and PARALELLS? Do you know how to install and run BOOT CAMP and PARALLELS. FAMILIARITY WITH BOOT CAMP AND PARALLELS IS ESSENTIAL TO THIS JOB. IF YOU KNOW HOW TO INSTALL AND RUN THESE PROGRAMS, KINDLY CONTACT ME. reply to: june121929@aol.com Thank you.]]>

<![CDATA[Small, fast growing software company in Blue Bell, PA is looking for an IT/Tech Support Manager to join its team at our corporate headquarters developing, deploying and supporting new generation of medical data management software. Excellent salary and benefits offered. Position Summary: The IT/Tech Support Manager will work closely on a day-to-day basis with Company Chief Software Architect, Product Manager, software developers and Technical Support group. Candidate must be able to work independently on IT projects and as a part of the team. Duties and Responsibilities: • Maintenence, support and further development of the company IT infrastructure. • Company's products deployment and implementation on customers sites. • All levels of technical support, for both internal and external customers. Requirements: • At least 3 years of IT management experience on Windows and Linux platforms. Knowledge of Internet technologies required, knowledge of Microsoft Terminal Services is a plus. • Disciplined and methodical approach to software deployment and support required • General experience with database administration and mySQL in particular desired • Exposure to electronic medical records industry desirable • Ability to interact effectively with development team members • Clear communication skills, including with clients • Strong written and verbal skill desired • Experience in deploying commercial-level products is a plus • The ideal candidate will possess a BS degree in IT management, Computer Science or Networking. Travel Requirements: This position requires occasional travel. Other Information: Located in Blue Bell, PA, the Company provides flexible work hours, competitive salary based on qualifications and excellent health benefits. Attributes desired of this include: being a self starter, relational, high integrity, positive, multitasking, accurate, and timely. ]]>

<![CDATA[An experienced technical service representative is required for an inside position. We are an established manufacturer of commercial dishwashing machines located in NE Philadelphia. A strong background with electro-mechanical machinery & the ability to read and understand schematic diagrams is required. Previous field experience is a plus. Must be able to communicate clearly over the phone to field service reps. Please e-mail resume to theil@insingermachine.com. No Phone solicitations please. ]]>

<![CDATA[Fast-growing Montgomery County company is seeking a young, energetic individual for an outstanding opportunity. If you have a good personality and have at least a year of experience with home and business computer repair I can offer you an income that far exceeds any of our competitors. We have developed an exclusive marketing program that will be able to schedule you with as many service calls as you can handle. You will develop your own book of clients and operate it like your own business while enjoying a share of the profits. We will provide the back-up support you need to handle this growth and the experience of a proven business model to ensure your success. Please email Alan at akabinoff@comcast.net then call 215-327-8129 to set up an interview.]]>

<![CDATA[Mailing service company looking for bright person to: run software to presort mailing addresses; operate ink-jet machine, wafer-sealing machine, and folder/inserter; load and unload cartons (envelopes and letterhead) onto and from trucks. Computer literacy required. College education a plus.]]>

<![CDATA[-- -- We are currently seeking a Help Desk Technical Support Personnel with strong troubleshooting skills. We offer an environment that is business casual. Based on experience, this full time position compensates from $18.00 to $27.00 per hour to start with a competitive benefits package. For consideration contact/email resume to james.lawson650@gmail.com, attention James for an interview date. This opportunity will allow you to: • Provide phone and desktop Tier 1 and Tier 2 support • Handling problem recognition, research, isolation, resolution and follow-up for routine user problems • Assist with the planning, design, research and acquisition of new or upgraded hardware and software systems • Participate on a centralized help desk to facilitate exchange of information and advice All qualified applicants will possess these minimum requirements: • A Degree and two - three years of Help Desk experience doing the installation, maintenance and upgrades of desktop hardware and software • Experience in supporting Microsoft Windows XP and Vista • Experience with SCCM, SAV and Remote Connectivity (Checkpoint) • Strong knowledge of procedures for installing, configuring, upgrading, troubleshooting and repairing applicable software, hardware and peripherals • Basic knowledge of networks and telecommunications (TCP/IP, DNS) and Citrix • Ability to communicate and instruct both technical and non-technical people • Proven ability to provide technical support over the phone and hands on at desktop • Ability to manage deadlines, budgets and scope of projects. -- -- EOE ]]>

<![CDATA[East coast Microsoft Gold Partner seeks experienced IT support professionals for immediate positions. Must be experienced in providing small business and enterprise business solutions. MCSE preferred, MCP required. We are seeking well-rounded professionals who can build and support servers while still interfacing with end-users on their day-to-day support issues. Windows Server, SBS, SMS, SharePoint, Exchange, Citrix, Cisco The more diverse your background the better... Excellent written and oral communicative skills are required. Temp to Perm position(s) Send your resume and cover letter in WORD format for immediate consideration Local travel required - A valid driver's license and reliable transportation is required. DIRECT APPLICANTS ONLY - NO AGENCIES OR RECRUITERS ]]>

<![CDATA[**We do not need PC technicians. Only apply if you have adequate experience as an Apple Mac Repair Tech.** We are an Authorized Apple Sales and Service Provider seeking a qualified Mac Repair Technician. Applicants must have excellent knowledge of the Mac OS, and extensive experience with software and hardware issues. Applicants must be able to troubleshoot issues and successfully complete repairs from start to finish without the help from others. All applicants must be familiar with data transfer and data recovery. Minimum Apple Certifications required: •Apple Certified Desktop Technician •Apple Certified Portable Technician (or must be able to pass certification tests within 3 months of hire) Other Requirements: •minimum of 2 years experience as an Apple Mac Repair Technician. •Apple certification prefered. •upbeat and friendly attitude. •an enthusiastic hard worker. •excellent communication skills. •punctual. •full time/part time •drivers licence preferred for possible onsite repair/setup ]]>

<![CDATA[ONLY RESUMES WITH SALARY REQUIREMENTS WILL BE REVIEWED. Help Desk Specialist DESCRIPTION We are the Multiple Listing Service for real estate professionals in the Delaware Valley. We design and develop technology solutions to meet the needs of this local market. As a Help Desk Representative you will be supporting membership via phone, email, fax, office walk-in and office visits. This is an entry-level position. Responsibilities • Provide support services to member real estate agents, appraisers and brokers • Answer questions regarding membership, license requirements, costs and payment • Assist customers in configuring modems and setting up printer definitions to print text and photos • Provide telephone and walk in support regarding service, products and online • Receive and respond to member complaints Knowledge and Skills Required: • Ability to use MS Windows, Windows 9x, ME, 2000 & XP on a personal computer • Knowledge of personal computers, modems, communications software and printers • Knowledge of, or ability to learn TREND’s MLS system • Excellent verbal communication, writing and organizational skills • Warm, friendly, helpful, caring phone demeanor • Ability to work effectively without constant supervision and as a team player Our employees enjoy a professional and creative atmosphere, medical benefits, dental benefits, paid time off, floating holidays, standard company holidays, and matching 401k plan. ]]>

<![CDATA[ Only Resumes With Salary Requiremnets Will Be Reviewed. REPORTS TO: Vice President, Operations DEPARTMENT: Operations RESPONSIBILITIES: Maintenance and troubleshooting of all LAN/WAN’s equipment. Configuration of employee accounts, provide desktop hardware and software support for all employee and training PC’s. Assist Help Desk with support calls as needed. Carry On-Call pager and perform general facilities maintenance duties as assigned. SCOPE OF RESPONSIBILITIES: •Monitor overall LAN/WAN system performance, initiate corrective action. •Respond to malfunctions in LAN/WAN network. •Assist in installation and configuration of servers. •Install and configure desktop PC’s, load operating systems and applications. •Install software, drivers, patches and updates. •Perform tape backups of all databases. •Maintain updated versions of virus signatures and programs on all PC’s and servers •Provide desktop support for all staff and training PC’s. •Perform preventative and corrective maintenance on printers and fax machines. •Conduct periodic inspections of workstations and servers to ensure software licensing agreements are honored. •Monitor operation of Uninterruptible Power Systems (UPS), emergency generator, computer room air conditioner and office security system. •Respond to reports of deficiencies in lighting, heating, A/C, electrical power and office spaces, submit trouble reports to Westover maintenance staff when necessary. •Assist in set up, moving of office furniture/equipment including desks, bookshelves, hutches, PC’s, printers, fax machines etc. •Assist Help Desk Representatives when call load warrants. Administrative •Create/delete user accounts. •Prepare daily reports, time cards, purchase orders and other administrative tasks as required. •Document customer office visits and telephone calls as defined by standard procedures. Other •Cross train on other Operations activities to provide coverage for illness, vacations or vacant positions. •Perform general Facilities Management duties as required and/or assigned. •Carry on-call pager which requires 24*7 availability and flexible work schedule. KNOWLEDGE AND SKILLS REQUIRED: •Excellent communication and organizational skills. •Good writing skills, ability to assist in technical documentation processes, etc. •Must work effectively without constant supervision and as a team player. •Must have working knowledge of Win XP, Windows Server 2000, 2003, Microsoft Exchange 2003, Veritas Backup Exec, and Norton Anti-virus Enterprise. •HP Proliant Server, desktop and laptop knowledge •Basic knowledge of Windows software clustering and Windows Server Update services a plus. •Technical School Training or Associate Degree and three to five years experience is required. •Some heavy lifting required. About TREND TREND is a network of over 33,000 real estate professionals in Delaware; Southern New Jersey; and Southeastern Pennsylvania. TREND’s MLS and Public Records systems offer customized and streamlined access to more than 1.8 million active and off-market listing records and over 4.3 million public records. TREND members facilitate the sale of approximately 100,000 properties a year. •TREND believes that good people, working toward a common goal can accomplish anything they set out to do. •We inspire and expect innovation and creativity along with a commitment to quality. •Our recruitment policy is aggressively non-discriminatory and favors ability over experience. •TREND believes that a collaborative and creative environment fosters enthusiasm and productivity, generating quality results. •Every employee at TREND is expected to be a hands-on contributor. For more information, visit www.trendmls.com ]]>

<![CDATA[You are a skilled service technician who enjoys traveling? This is YOUR OPPORTUNITY !! Well-established European manufacturing company of state-of-the-art, high quality woodworking machinery is currently seeking a Field Service Technician for our New Castle, Delaware head quarters. NOTE: NOT for information technician (IT) position The following skills and experience requirements will contribute to the candidate’s overall success:  Excellent knowledge in electrics (1 Phase and 3 Phase Motor control) a must.  Mechanically inclined, when adjusting, assembling and replacing parts in restricted space environments required.  Communicational and troubleshooting skills are necessary along with the ability to establish good customer relations.  Task-oriented, a self-starter who is adaptable and able to handle multiple priorities, as well as a team player  Initiative, creativity, and computer proficiency in a Windows based environment a must  Some evening and weekend hours needed  Support and service of our customers will involve overnight traveling (up to 50 %)  Adherence to a rotating schedule is absolutely required  Valid driver’s license, a clean driving record, and the ability to lift and or move 10-75 lbs. are essential for this job  Woodworking experience as well as technical schooling, technical college courses, or a completed degree preferred but not required. We offer:  Competitive wages  Health insurance, 401k, PT time, Paid Vacation  Extensive on the job training  A supportive team environment where you are rewarded for your accomplishments If you meet this criteria and would like to work for an international company, please fax (302 322-9865) or e-mail ( b.mctague@felderusa.com ) your resume with salary requirements to our HR Department, Mrs. McTague. NOTE: NOT FOR INFORMATION TECHNOLOGY (IT) POSITION ]]>

<![CDATA[NextGen Healthcare Information Systems, Inc., a rapidly growing, publicly held, top-tier healthcare IT company based in Horsham, PA, provides computer-based practice management and electronic medical records systems to more than 1,800 physician practices across the United States. We are currently seeking an Interface Implementation Analyst to join our Horsham, PA based Customer Support Department. This position is based out of the Horsham office headquarters and does not require travel. The IIA s are required to be a part of on-call rotation and carry a beeper 2 weeks every 2-3 months and are required to work an alternate work schedule and cover the 11:30 AM to 8:30 PM shift for 1 week ever 2-3 months. Required: Excellent English language oral and written communication skills Ability to balance multiple priorities Display dependable, punctual and professional demeanor Knowledge of SQL Significant experience troubleshooting proprietary software Customer Service Oriented Possess strong problem solving skills Ability to work independently as well as in a team environment Maintain a positive attitude preferred: Experience troubleshooting medical software solutions Knowledge of HL7 Technical background, working knowledge of SQL, Windows, etc. Education Required: Must be Interface NCP Certified in applicable application within 6 months of employement (we provide the training at no cost) Minimum of High School Degree Prior experience working as a Customer Support Analyst in a busy technology call center or related experience using HL7]]>

<![CDATA[Avantext, Inc.,a growing digital publisher of regulatory compliance software and technical documentation, located in Conshohocken, PA.,is seeking an enthusiastic Technical Support Specialist professional to join our committed Software Support team. Please respond with cover letter and salary requirements. Essential Functions 1.Respond to customers’ issues in a timely, accurate and professional manner. 2.Serve as an expert in the use of Avantext products and the use of the Think Subscription fulfillment system. 3.Assist in the order fulfillment process: generate fulfillment counts and mail labels; duplicate CDs; ship orders; maintain product and shipping-supplies inventory levels appropriately; interface with fulfillment vendor; run billing reports; mail invoices; etc. 4.Capture data about all customer-support inquiries handled. Maintain detailed records of customer interactions. 5.Conduct training for end users or internal staff on the use of Avantext’s products. 6.Document software problems identified by customers and communicate them to Development. Work with Development to resolve. 7.Participate in the product-development process as needed, in particular gathering use-case data from customers, assisting in user-acceptance testing, and documenting customer comments and suggestions. 8.Participate in market-research initiatives by helping to develop and/or execute surveys. 9.Document work procedures. Document work instructions for internal software applications. 10.Assist in the maintenance of end-user support materials for Avantext products, such as tutorials, help files, FAQ databases, etc. 11.Report on statistics or metrics as assigned. Communications Requirements 1.Excellent verbal and written communication skills. 2.Bilingual preferred (Spanish or Portuguese)—verbal and written 3.Highly polished phone skills. 4.Must write internal documentation, such as reports, call-response scripts, and process documentation. Qualifications 1.Bachelor’s degree, or equivalent work experience. 2.Strong technical knowledge on subjects including PC hardware; internet connectivity; database replication; CD duplication; Windows operating systems; networks; firewalls; web browsers; e-commerce website functionality; remote desktop. 3.Prior experience in a software technical support role required. Preferred: Prior experience supporting a business application such as an ERP, MRO or Accounting system. 4.General understanding of database structures, especially SQL. 5.Knowledge of Crystal Reports. 6.Proficiency with MS Office applications and email software (Exchange, Outlook). 7.Preferred: prior experience writing or augmenting software help files, user manuals or tutorials. 8.Patience to calmly and professionally handle any customer interaction. 9.Strong multi-tasking and organizational skills. 10.Ability to perform basic quantitative analyses. 11.Ability to work flexible hours: hours will be rotated to cover several daytime shifts. 12.Ability to travel. •Avantext, Inc. has been in business for over 10 years, and is privately held. Thousands of customers around the world rely on our products to ensure FAA compliance when maintaining aircraft. While the small-company environment is very much like a “start-up”, given our energetic attitude and growth plans, we have substantial stability. This position includes a generous benefits package including 15 days of Paid Time Off (PTO), health benefits with low co-pay and a matching 401k Plan. Our offices are located along the Schuylkill River between Manayunk and Conshohocken. The Miquon R-6 train station is across the street, and the Schuylkill River Trail runs past our lunchroom. ]]>

<![CDATA[Help Desk Technician Help Desk Technician will work in conjunction with the IT Department, to provide both software and hardware support for in-office and remote users with varying levels of technical experience. Essential Functions and Basic Duties: • Provide phone-based, and email-based support to office-based and remote users on topics involving software, hardware, and peripherals such as printers, fax machines and handheld devices • Track all support requests, calls, and emails • Handle support requests regarding VPN / remote access and network connectivity issues • Handle setting up new users, resetting passwords, and unlocking user accounts • Install applications, patches, etc on laptops • Follow-up previous support efforts in order to ensure success and satisfaction • Contribute to and maintain a knowledge base of solutions to problems • Prepare instructional documentation for users and propose new solutions to problems areas • Translate technical terms concepts into non-technical language for users • Work with IT Operations staff and consultants on a daily basis • Primary point of contact when IT Operations staff is not available Minimum Qualifications: • 2 years relevant experience • Knowledge of Microsoft Office 2003 and 2007 – Word, Excel, and Outlook • Knowledge of various versions of Windows such as Windows XP and Windows Vista • Excellent customer service skills, effective call handling and problem management • Excellent communication skills are essential as is the ability to quickly learn new applications • Strong problem solving and analytical skills to establish facts and detect false positives, interpret error messages and determine probable problem sources • Ability to work as part of a team as well as independently Preferred Qualifications: • Previous helpdesk or customer support experience • Experience troubleshooting hardware and software • An in-depth understanding of TCP/IP networking and related concepts • Experience with Windows Server 2003, XP & Vista • Certifications (Microsoft, A+, NET+, etc…) ]]>

<![CDATA[If working in a team environment to manage and administer the day-to-day operations of an expanding systems infrastructure appeals to you, then this exciting opportunity for a systems engineer may be right for you. Voicenet, a technology and internet services provider based in North East Philadelphia is seeking an experienced Systems Engineer who can help maintain a variety of systems, interact with customers to troubleshoot customer issues, implement system designs, resolve system security incidents and other system related duties. Other tasks include administration of Linux, Unix and Windows 2003 & Windows 2008 platforms. Knowledge of Linux and Windows scripting languages a plus. Specific Responsibilities include: - Linux server constructions – installation of Linux, compiling of Kernel’s, patching various package - Windows server constructions – installation and configuration of Windows Server 2003 and various Windows Servers Roles - Active Directory – Group Policy, DNS configuration, Permissions Levels - Apache maintenance; additions and removals of websites; configuration of various modules - MySQL & MsSQL Server Administration - Qmail, SpamAssassin, and ClamAV maintenance and configuration - Occasional dispatches to customer premise to assist in their systems infrastructure (Local Philadelphia travel) - Documentation of changes, upgrades, maintenance, procedures, etc. - On Call Duties - with on call 24x7 for escalated issues Knowledge/Skills: - 3+ years of experience working with Linux, Unix - 3+ years of experience in the design, implementation, support, and management of complex Linux/Unix environments. - 3+ years experience with Windows Server Platforms (2000/ 2003) - Solid understanding of TCP/IP: IP addressing, subnetting, NAT, IPSec, SSL, FTP, SMTP, HTTP/HTTPS, DNS, DHCP, ICMP, etc - Experience working with Qmail, SpamAssassin, and ClamAV - Intermediate level experience with high availability solutions: NLB, DFSR, Clustering; load balancing techniques, algorithms, and available solutions - Solid understanding of Server hardware environments such as RAID levels, differences between Desktop Grade and Server Grade equipment - Knowledge of system maintenance processes and formal change management procedures - Strong oral and written communication skills as well as the ability to explain highly technical concepts to a non-technical audience - Certifications are a plus! Starting salary range is commensurate with experience. Regular working hours are 8:00am - 5:00pm, Monday through Friday. Comprehensive benefits package included. Please send your resume to hr@voicenet.com in either Microsoft Word or Adobe Acrobat format. ]]>

<![CDATA[We are a NEC dealer in the Philadelphia area with a growing customer base and great benefits. This is your opportunity to come in at the ground level and make a difference. In addition to competitive salary we offer a benefits package including a company work vehicle, laptop computer, and additional product training as necessary. You MUST have prior NEC telephone system experience, must be meticulous with your work (cleaning up after you are finished, making sure installations are level and accurate, etc.), must have prior voice/data cabling experience, must possess a valid US drivers license and clean driving record, must provide own hand tools, and must present themselves in a professional manner at all times.]]>

<![CDATA[SGIS is a government contracting firm that specializes in providing solutions within the areas of Information Technology, Engineering, Intelligence Solutions, Global Telecommunications and Logistics. SGIS has an established track-record of providing outstanding service and solutions to government agencies within the Intelligence, Homeland Security, Defense and Space communities. SGIS Ranked #10 on Entrepreneur Magazine’s 2008 Hot 100 List of The Fastest-Growing Businesses in America and Ranked #2 on the Washington Technology Fast 50 list. Our current customer is seeking an IT CSR / Desktop Support. Position: • CSR Location: • Philadelphia, PA. (Willow Grove) Required Clearance: • DOD Secret Clearance Job Description: • Under general supervision, monitors, operates and maintains hardware, software, and networks for a computing platform. • Configures, assembles and installs microcomputers, workstations and/or peripheral equipment. • Performs first line support for service interruptions such as printer routings, power outages, wiring problems, and malfunctioning servers. • Escalates unresolved problems to expedite resolution. • Maintains disaster recovery procedures for LAN and related equipment/software. • Upgrades, modifies and replaces hardware, software and network components. Performs system backup and recovery activities. • Creates and maintains user login identification (user ID) information and login scripts. • Monitors system performance, gathers data, and prepares management reports. Audits hardware/software inventory to ensure their integrity as well as licensing compliance. • Updates and maintains site administration manual documentation. May provide user orientation on hardware, or software or network operations. • Keeps abreast of emerging operational support technologies and industry trends. • Some travel required. Preferred Skills: We are looking for individuals with strong IT backgrounds and solid experience with Help Desk and/or Desktop Support. If you feel you are a qualified candidate please email your resume with (IT CSR) in the subject line. SGIS has hundreds of contracts with the federal government assisting in the nations most complex challenges. We are always looking for exceptional professionals to join our team to assist one of the programs we support ]]>

<![CDATA[Site Support Engineer - Philadelphia Helion Technologies provides IT support and services to customers through informative consultation and outstanding customer service. Our clients look to us as a trusted business partner and as an outsourced IT department to provide professional solutions through the management of their IT infrastructure, network and PC’s. As Helion experiences growth on a national scale the organization is looking for qualified candidates as Site Support Engineers to provide onsite assistance in their respective markets. Individuals are responsible to perform the day to day activities as a field engineer at client sites as well as work alongside personnel based out of the Network Operations Center in Baltimore, MD to resolve outstanding issues. In order to be considered applicants should possess: • Previous experience (2-5yrs) as a Field Technician, Systems Engineer or role in a similar capacity. • Experience resolving technical issues on-site, remotely and via phone. • Outstanding customer service background and exceptional verbal & written communication skills. • Familiarity with network configuration and implementation; system development life cycle. • Excellent proficiency of installing, troubleshooting and maintenance of Microsoft Exchange, Server 2000/2003, Active Directory, Windows OS/XP/Vista, Office, Remote Desktop & Terminal Services. • Knowledge of Cisco technologies: network switching and routing, Pix Firewall, Call Manager, VPN & Avid VOIP • Energetic personality, great attitude and ability to meet & exceed the organizations expectations. • Ability to visit the Baltimore, MD office for initial 8 week training duration. • Flexibility to travel daily around the surrounding Philadelphia area. • Experience in Dealership applications and software highly preferred. Certifications and Education are not required but highly preferred. Benefits and Cultural Amenities Include: • Medical, Dental, Vision Benefit Plans • 401(k) Profit Sharing Plan • Health Reimbursement Arrangement • Company Car and Gas Card Provided • Laptop, Phone and other Tools • Regulatory Performance Reviews • 8 Week Training Duration at HQ in Baltimore, MD • Paid travel to remote markets nationwide • Opportunity for Advancement To apply: email resume and salary requirements w. Attn: Site Support Engineer - Philadelphia to jobs@heliontechnologies.com EOE ]]>

<![CDATA[PPT Consulting, a regional consulting firm specializing in People, Process and Technology solutions, is seeking a candidate for a Full Time role at a local company. The primary responsibility is to review, analyze and evaluate customer data received through a Customer Relationship Management System, Data Warehouse/Business Intelligence System and Database Marketing System. The analyst formulates functional requirements based on overall business initiatives and insures proper implementation. The analyst works closely with the VP-Sales for reporting requests, training and develops training tutorials and leads sales training in the field as needed. The analyst will make recommendations for improvement in these information systems on an on-going basis. Responsibilities • Leads the implementation of the new Customer Relationship Management “CRM” sales information system. • Build current client customer information base into a centralized database for strategic sales planning. • Use the CRM tool to assist sales team in building an Account Manager’s territory through a new customer information database. • Acts as the Sales Department’s Information Technology resource for existing programs and new ideas related to sales information database management. • Is a liaison between Sales Personnel and IT support (either internal or external) • Provides training for first-line of support for new users • Interact with internal IT personnel to monitor system health and performance • Communicates with CRM consulting firm for issue resolution and defining functional requirements. • Researches sales information and commission problems • Acts as communication link to Data Warehouse for needed reports. • Prepare and distribute special analysis reports for efficient operation and decision making. Requirements • Bachelors degree in Business / Computer Science or equivalent work experience required • 5 plus years experience in Microsoft CRM Customer Relationship Management, database processes and reporting. • Microsoft SQL Data Base Administration • Management level verbal and written skills required • Financial analysis with statistical experience is required • Experience working with sales management desired • Has competent IT skill set to build CRM system as needed. • Has analytical problem solving ability • Strong people skills to communicate with a nationwide sales force and lead training on an ongoing basis. • Ability to travel may be required References required (3). Work location will be King of Prussia, PA area. To apply, please send resume with "CRM Business Analyst" in the subject line including available start date to: recruiting@pptconsultants.com ]]>

<![CDATA[Family Planning Council, a large, well-regarded not-for-profit human services agency in downtown Philadelphia, is seeking an experienced Director of Data Management. The position is responsible for multiple custom software applications and their corresponding databases. The ideal candidate will have a demonstrated ability to manage production databases and work with end users to obtain specifications for database requirements; advanced troubleshooting skills and DB configuration knowledge; and knowledge in performance tuning and query optimizing. Primary responsibilities include: •Develop enhancements and modifications for custom databases and writing stored procedures. •Supports multiple custom software applications and their corresponding databases. •Prepare data and statistical program reports using Microsoft Word, Excel or Access. •Perform coding, and tests/debugs programs. •Work with users to determine business needs and requirements for data specifications •Prepares system and programming documentation. •Trains users in conversion and implementation of data systems. •Manage large production databases. •Troubleshoot and solve data-related problems during day-to-day operations. •Design and implement data warehousing applications •Recommend database technology improvements. Requirements •Expert knowledge of MS Access, Microsoft Word and Excel •Knowledge of SQL Server 7, SQL Server 2000, SQL Server 2005 •BS Computer Science or Computer engineering •4-6 years of relevant work experience •Prior experience in designing and implementing data warehouse applications The Council offers a comprehensive benefits package, effective at date of hire that includes medical, dental, retirement, life and disability insurance. The Council is on public transportation routes; supports flexible work schedules for employees and is a business casual dress environment. Email resumes to fpcjobs@familyplanning.org, fax to 215-732-0916 or mail to HR, 260 s. Broad St. Ste. 1000, Phila, PA 19102. The Council is an Equal Opportunity Employer. ]]>

<![CDATA[PC Techs needed for Nationwide Project. We are looking for nationwide IT professionals to run daily services calls in USA and Canada. Requierements: * Must have transportation * Must have his own tools kit (screwdriver set, power drill, butt set, Cat5, cable toner, laptop and cell phone.) * Desired availability 24/7 or at least from 8 to 5 Monday thru Friday. * You must be prepared to run 2 to 3 service calls a day. * A+ certs is perferred but not required however 12 months experience in the IT field it is. Service calls will range from Plasma TV to desktop and laptop repairs. We also service laser printers from time to time. We are offering: * An opportunity to make a lot of money if you are willing to work. * We have an 24hr help line available in case you run in to any issues. * Our service areas cover all USA and Canada We have been incorporated since 2004 and as a growing company we need professionals we can count on to deliver. Please send your resume to our mail And become part of our Team! ]]>

<![CDATA[Rosetta Stone, creator of the award-winning language-learning software, continues to experience over a decade of uninterrupted growth; Inc. Magazine lists Rosetta Stone among the fastest-growing private companies in the United States. An industry leader based in Arlington, Va., Rosetta Stone has offices in Harrisonburg, Va., Boulder, Colo., London, and Tokyo, with over 100 retail locations in North America. Rosetta Stone brings together innovative professionals from across the globe to deliver the best technology-based solutions for learning languages. Description The Cisco Engineer’s role is to install, support, and maintain in-house voice, data, and video equipment. This includes configuring, diagnosing, repairing, upgrading, and optimizing all telephone systems and services, voicemail and PBX communication systems, video conferencing environments, and the call center environment. The person will also analyze and resolve telecommunications circuit issues in a timely and accurate fashion, and assist all user needs. This position is based out of our Harrisonburg or Rosslyn, VA office. We do offer relocation assistance. Responsibilities • Install and support telecommunications infrastructure and its associated software, including PBXs, call management systems, voice mail, interactive voice response, video conferencing systems, and call center equipment • Configure, test, maintain, monitor, and troubleshoot end user telecommunications hardware, telephony devices, and voice/data hardware products. • Receive, prioritize, and respond to incoming calls, pages, and/or e-mails regarding equipment and/or connectivity problems. • Perform on-site analysis, diagnosis, and resolution of complex telecommunications problems for a variety of end users, and recommend and implement corrective hardware solutions. • Accurately document instances of software or hardware failure, repair, installation, and removal, and other work requests. • Inspect, test, and maintain telephone lines, circuits, trunks, and associated wiring and cabling. • Generate telecommunications usage and inventory reports as required. • Monitor and identify capacity and performance issues for telecommunications traffic to ensure continued, uninterrupted operation of telecommunications systems. • Liaise with, and provide training and support to, end users and staff on equipment operation and other issues. • Modify and/or rearrange telecommunications systems to accommodate additional services or changes. • Conduct testing and development disaster recovery plans to detect faults, minimize malfunctions, and backup systems. • Assist in developing long-term strategies and capacity planning for meeting future telecommunications hardware needs. • Assist in developing, implementing, and maintaining policies, procedures, and training plans for telecommunication system’s appropriate use. • Maintain a current knowledge emerging products, services, protocols, and standards in support of telecommunications equipment procurement and development efforts. • Where necessary, liaise with equipment vendors during installations, acquisition negotiations, and hardware performance issues. Position Requirements • College diploma or university degree in the field of telecommunications or computer science and/or 8 years equivalent work experience. • Certifications in Cisco voice and network. Knowledge of Cisco Call Manager, Unity and IPCC server. CCVP or CCIE preferred. • Working technical knowledge of PBX, voice mail, interactive voice services, call management systems, and telecommunications accounting systems • Strong hands-on knowledge of the installation, implementation, and maintenance of telecommunications equipment, video teleconferencing equipment, and voice/data equipment. • Working technical knowledge of current telecommunications practices, protocols, and principles. • Hands-on experience designing, installing, and troubleshooting cabling and wiring systems. • Working technical knowledge of current network protocols, operating systems, and standards. • Ability to operate tools, components, peripherals, and testing accessories. • Ability to effectively prioritize and execute tasks in a high-pressure environment. • Adept at reading and interpreting technical documentation and procedure manuals. • Strong interpersonal skills, oral communication skills, and proven analytical and problem-solving abilities. • Strong understanding of the organization’s goals and objectives. • Ability to conduct research into telecommunications issues and products. • Highly self motivated and directed. • Strong customer service orientation. • Experience working in a team-oriented, collaborative environment. Rosetta Stone Ltd. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, veteran status or any other status protected by federal, state or local laws. ]]>

<![CDATA[IMPORTANT Subject line MUST say PHILLY PHOTOBOOTH SALES PERSON When replying to this ad. All other subjects will automatically be deleted. REMEMBER PHILLY PHOTOBOOTH SALES PERSON must be the title otherwise the email will be trashed. We are looking for motivated technical sales people to travel to fun parties and events like weddings, birthday parties, sweet sixteen’s and corporate events to set up and man photobooths as a part time job on the weekends and Friday evenings. This is a wonderful way to make some extra money on the weekends and still have lots of fun. We require the following from our independent contractors: Willingness to drive up to 2-3 hours away from their home to do event (we pay gas and travel at 50cents amile according to google maps) though 90% of the jobs are within the major metropolitan area you live in anyways! Ability to sell and promote services in the local area to book jobs. In particular we need you to go to wedding shows during the months of January and February, typically on Sat or sundays. We require that you book at least one event a month or we will be forced to find someone more motivated. Honesty and punctuality (lateness is totally unacceptable) Technical skills to occasionally load and test new photobooth software. Thus you must be decent with computers. Ability to plan and organize your calendar so you can give us at least one months notification if you are not available on certain dates Ability to get a good working replacement to do the job for you in case you fall ill or have other issues. This is crucial. If you do not have friends or family that can back you up than this job is not for you. Good communication and getting back to clients quickly. In return we provide the photobooth, supplies and gear for you to go out and book jobs. It is preferable that you have a large suv, van, minivan, or truck to hall around the photobooth, but we can possibly make a regular car work. You’d be setting up the booth as shown on the web site Video.google.com Just search for photobooth assembly and watch the video to see what you would be doing. Most jobs pay around $200 plus travel and last around 5 to 6 hours. Technically we pay $35 an hour plus travel expenses and almost all jobs are 5 or 6 hours. Again this is a long term “part time” job. We are not interested in people that are not committed to representing our company for at least one year. Please send resume or list of qualifications so that we can consider you for this position. If you are not available for weekends the majority of the year please do not apply. Also we will conduct a background check so please no criminal backgrounds or drug usage. Our web site is www.rentphotobooths.com to see what the booth setup looks like go to youtube.com and type in key search terms: photobooth assembly To apply for this job please answer the following questions: 1. Name, address and phone number of current employer? 2. Type of vechicle you own? Approximate number of miles on it? It must be able to drive a 2-3 hour distance reliably. 3. This job requires you be available all Saturdays during a year. If you are not personally available, than you must supply a friend or family member to do the job in your place. Please give the name phone number and address of that person. We will not have you booked everyweekend, but you or someone else must be available. 4. Sometimes jobs come literally one week or less away in notification, what kind of notification do you typically require? Are your Saturdays mostly free, some Friday and Sunday work also happens. 5. Tell us what color the booth is in the youtube video Thanks! ]]>

<![CDATA[Philadelphia IT Company seeks a Part-Time PC Deplyment / Desktop Support Technician to provide remote and onsite technical support to resolve our clients network and hardware problems for 24 to 32/hrs per week (DAYTIME ONLY). Responsibilities include: Deploying PCs, Support end-users with their PC and laptop hardware needs as well as local and network printers, Windows 2000/XP operating system and MS Office issues. Perform general maintenance tasks and resolve various problems, while assisting IT Manager with more complex issues. Utilize HelpDesk databases Research new technology to improve employee productivity and work flow. Qualifications: - Resourceful with strong communication and organizational skills - A self-starter with the ability to juggle multiple tasks - Ability to document, track and monitor problems to ensure a timely resolution -Strong PC skills, including working knowledge of MS Windows, Microsoft Office, email, computer hardware and software Please include salary requirements and hours of availability for further consideration. ]]>

<![CDATA[eMaint Enterprises LLC is currently seeking a full-time Customer Support Specialist who is interested in long-range career growth, to join our Support Team. The Customer Support Specialist will learn the intricacies of eMaint software and deliver technical support on the software to customers, partners, and internal resources via telephone and chat technologies. This position requires a significant degree of professionalism and the ability to provide accurate information. Hardware support is not included in the position. eMaint Enterprises LLC is a growing, energetic software company looking for an enthusiastic new team player to help achieve its goals. We are a dynamic company that uses leading-edge technology to develop business-to-business products and services. Our products are backed by people seeking to provide the best service possible. You'll be surrounded by people who are passionate about what they do. Specific Responsibilities * Provide eMaint software technical support to end users in a Microsoft & Web-based environment. * Answering incoming software support phone calls, email and chat communications. * Creating Work Orders to resolve customer and software issues. * Multitask during calls to research technical issues while communicating with the customer and clearly and concisely documenting the issue. * Demonstrate a desire to help other people with specific technical issues and be able to understand the support process from the customer point of view. * Solve problems effectively, gathering the information necessary to weigh a set of options and arrive at sound conclusions. * Deliver web-based customer training in the core application * Assist in updating training course materials and website training content Required Qualifications and Skills * Two years experience in a customer-service oriented environment. * Two-year degree in Computer Science, Information Systems a plus. * Or equivalent combination of education and experience. * Strong work ethic and ability to work efficiently and effectively with minimal supervision. * Ability to work in a fast-paced environment with excellent organizational skills. * Good mechanical aptitude and problem solving skills. * Strong ability to communicate technical information both in writing and verbally. * Fluency in Spanish or Portuguese a plus. The ideal candidate must possess a high level of initiative and energy, an enthusiasm for learning, and have a client service approach. eMaint Enterprises LLC offers an excellent salary plus a benefit package that includes: medical, dental, long term disability, 401K and PTO. If you enjoy working in a dynamic and fast-paced environment please forward your cover letter, resume, and salary requirements to: eMaint Enterprises, LLC jobs@emaint.com Fax: 253-323-6353 ]]>

<![CDATA[Are you bright, passionate and an over-achiever? Are phrases like “Under Promise/Over Deliver” and “Work Hard/Play Hard” a part of your regular vocabulary? Is your approach built around sharing knowledge, minimizing office politics, and driving a quality work experience? If so, then the “Sandvine Way” and this opportunity are for you! As a member of our technical support team you will provide on-site pre- and post-sales support to our customer located in Philadelphia. You will use your excellent troubleshooting and investigative skills to resolve technical issues and to communicate the features and benefits of Sandvine solutions. You will take responsibility for post-sales customer support, including the management of defect entry, tracking, and escalation. If you have what it takes to work in a diverse, dynamic environment, we want to talk to you right away! Qualifications: • Must be able to work in a team environment, and have a demonstrated ability to absorb new technologies • Technical background with a strong understanding of networking (specifically IP related technologies) • Hands-on Unix experience (BSD/Linux/Solaris) • Hands-on experience with the installation, configuration, and/or operation of network equipment such as Cisco, Juniper or other network hardware manufacturers • Excellent troubleshooting, investigative, and communications skills • Experience with programming and/or scripting, SQL databases, network traffic monitoring, or firewall technologies – especially in a Telecom, ISP, or Cable Internet environment would be a valuable asset • Experience in a technical product lab setting or operational network environment an asset • Self-starter with strong multi-tasking abilities • Highly motivated team player with excellent communications skills, initiative, superior problem solving skills, and the ability to prioritize tasks. To apply, please send your resume to www.sandvine.com/careers About Sandvine Sandvine develops and markets network equipment targeted to the evolving needs of today's DSL, cable and mobile operators. Sandvine's award-winning solutions identify the types and behaviours of traffic on networks enabling service providers to improve customer satisfaction, reduce operational costs and increase profitability. Sandvine is a wholly owned subsidiary of Sandvine Corporation (AIM:SAND, TSX:SVC). Recognized as one of the “Best Workplaces in Canada” by Great Place to Work Institute Canada and as Canada’s fastest growing technology company on Deloitte’s “Fast 50” listing, Sandvine is all about quality, of our people and of our experience. ]]>

<![CDATA[IT support/Net Administrator needed for IT consulting company. Focus on small businesses Break/fix IT support Network Administration Application support Ability to work remotely and on site as needed. Good customer facing skills required. Ability to administer/maintain/support Windows servers (2003), Exchange 2003, Windows XP, and Cisco VPN clients. Part Time/Full Time]]>

<![CDATA[The HiTech Life based in Colmar, PA is seeking a Full Time IT Technician with personality. Good communications and customer relations skills are an absolute MUST. If you don't like people, don't apply. You will be trusted with the responsibility of representing our company in front of customers on a daily basis, so you must be a very likeable, positive, enthusiastic person. Secondly, you must know your way around the Windows XP and Vista, and Mac operating systems - you must know desktop PC and laptop hardware and you also must know small business networking - firewall routers, small business server, exchange, file and print sharing, data backup, vpn, voip, etc. Web site design and development skills would be a big plus, but is not essential. If you can honestly say that you fit this description, send your resume along with a brief note or letter stating why you should be considered above all other candidates. We are less interested in impressive resumes and backgrounds and more interested in enthusiastic, positive energy people that can fulfill the technical requirements of the position. ]]>

<![CDATA[Technology Specialists We are enthusiastically seeking Part-time Technology Specialists, must be flexible with scheduling, occasional evenings and/or weekends based on event needs and client expectations. Minimum 2 years experience in professional audio-visual or computer related field; Hospitality experience preferred but not required. Ideal candidates should be customer service oriented, have a professional appearance, be friendly, outgoing, adaptable and eager to learn and grow with a young and growing company. Familiarity with Microsoft Windows XP and Office applications and IP-based networking experience preferred. Ability to stay cool under pressure is paramount. Driver’s license for deliveries/pick-ups encouraged. Ability to lift up to 75 lbs is ideal. Responsibilities include but are not limited to: * On-site computer support of end-user clients * Network/printing/application troubleshooting * VoIP telephone system maintenance * Set-up and break-down of audio-visual technologies including LCD projectors, microphones, sound systems, DVD players and audio recorders * Set up and coordination of Videoconferencing system * Internal support of email, telephone and network systems * All other related and ancillary duties related to technology and event set-up Do you have some, but not all, of the skills and experience we are looking for? We will train you! If you are looking for the opportunity of a lifetime, obsessed with uncovering customers needs, strive for being better than the best, and have a contagious positive attitude - we want to hear from you! Check out our website at www.thehub.com. Please forward resume to opportunity@thehub.com.]]>

<![CDATA[Geek Choice is a rapidly expanding nationwide computer service company. Our objective is to become the household name for on-site support services including troubleshooting, maintenance, upgrades, networking, and training/consulting for computer users at their home or business. All of our work is performed by on-site qualified, certified, expert technicians. You could be one of those technicians. We are currently looking for the following qualified, motivated, and friendly geeks: PC/Microsoft Windows Geeks to service and the surrounding areas. Apple Macintosh Geeks to service and the surrounding areas. This position is part time. We are an “on call” computer service – so we work when the calls come in. As a Geek Choice technician, you will primarily be going onsite to provide one-on-one support and troubleshooting for home, home office, and small office computer users. Qualifications Contract Technician Requirements • Must have reliable transportation & be willing to travel to appointments • Must have previous experience in PC troubleshooting and repair • Must have the tools needed to perform basic PC repair and data transfer onsite • Must have a good work attitude • Must be able to follow our guidelines while onsite • Must be able to complete paperwork on time Qualified candidates must be committed to exceeding customer expectations. Must be expert troubleshooters, solving complex issues and communicating solutions in simple terms All the time: 24 x 7 x 365 uptime requirements. Must be available to work after hours, weekends, and as required and be Able to work and multi-task under pressure with all types of clients. If interested please send resumes to: techs@geekchoice.com Compensation will vary depending on the candidate’s knowledge, experience and education. ------------------------------------------------------------------------------------------------------ On-Site Computer Technician Geek Choice is a rapidly expanding nationwide computer service company. Our objective is to become the household name for on-site support services including troubleshooting, maintenance, upgrades, networking, and training/consulting for computer users at their home or business. All of our work is performed by on-site qualified, certified, expert technicians. You could be one of those technicians. What our Geeks offer to our customers: Home/Office Services: • On-Site Service and Repair • Upgrades • Networks • Virus/Spyware Detection and Removal • Firewalls and Internet Security • Data Backup and Recovery • Preventive Maintenance • Custom PCs • One-on-One Training • More Technical Requirements • Technical Certifications : Minimum A+ • 3+ years experience supporting all major home and business applications. • Experience configuring and supporting Windows-based servers • Strong knowledge of PC troubleshooting and repair • Experience with network installation and maintenance, including data recovery and loss prevention and virus protection and spyware/adware removal. • Pass a technical and customer service qualification test covering the wide array of technical problems likely to be encountered on the job. • Sales and Marketing experience a plus. The successful candidate will have/be • Excellent communication and customer care skills • Appreciate teamwork and will demonstrate those qualities on a resume and in a personal interview. • Energetic, enthusiastic and entrepreneurial self starter with a take charge attitude and desire to succeed and get results • Flexible and focused to meet the demands of customers and scheduling • Desire to be empowered to build trust with our customers while meeting and exceeding their needs for service. • Submit to a background check, drug screen, possess a valid driver’s license and have a clean driving record Apply by submitting resume with references to techs@geekchoice.com ]]>

<![CDATA[Advanced non-destructive testing inspection and engineering firm servicing oil and refinery industry is seeking outstanding and motivated personnel. 1. NDE Level I Assistant in Philadelphia area. (Entry Level) 2. NDE Level II Technician in multi locations including Los Angeles, Philadelphia, Alaska and Hawaii (Certification Required). Qualified candidates will need to demonstrate their abilities and strong willingness to work in this special industry which includes extensive traveling and working at different job sites. Following are the major qualifications we are seeking in our candidates: 1. Willing to work overtime 2. Self motivated 3. Responsible and Reliable 4. Detailed, Organized 5. Great at Multi Tasking 6. Excellent Communication skills 7. Heavy computer user with master skills in Microsoft Office and Auto CAD 8. Some travels around the country are for month-long period. We offer: --Starting at: $12 - $20 per hour depends on experience --Per Diem for travel out of town --Paid travel hours --Benefits including 6 paid holidays and Medical (up to $300 Per Month), Dental, Life and LTD insurance after completion of three months intro period. ]]>

<![CDATA[Arcadia University’s Center for Education Abroad is a major provider of educational experiences abroad. The center’s staff seeks a motivated team member to assist with administrative support, and to contribute to web development. Experience with international travel or study abroad is preferred. Daily tasks will include: Implementing technical and back-end support for website; producing web trends statistics reports and maintaining databases; overseeing catalog inventories; managing outside vendors, orders, and deliveries for the department; using Microsoft Excel to maintain accounts, expenses, and overall budget. Minimum Qualifications: Bachelor’s degree; proofreading accuracy and detail orientation a must; abilities with web-implementation applications and web system support are required, as well as proficiency with HTML authoring/editing applications such as Frontpage or Dreamweaver.Microsoft Office application knowledge is necessary for this position. Technical knowledge of Photoshop, Flash, and/or InDesign a plus. For additional information about this position and to download an employment application, please visit: www.arcadia.edu/jobs. <a href="http://www.arcadia.edu/visitorcomm/jobs.aspx?id=19670" rel="nofollow">http://www.arcadia.edu/visitorcomm/jobs.aspx?id=19670</a> For full consideration, application materials should be received by Monday, November 17, 2008. Submit an employment application, cover letter, resume and names and phone numbers of three professional references to: Arcadia University, Office of Human Resources, Box WAA, 450 S. Easton Road, Glenside, PA 19038, or submit via e-mail to: hr@arcadia.edu Arcadia University seeks candidates of diverse cultural backgrounds and abilities. As an Affirmative Action/Equal Opportunity Employer, Arcadia University encourages members of underrepresented groups to apply. ]]>

<![CDATA[<center>LOOKING TO FILL IMMEDIATELY!</center> Consolidated Services Group, Inc., the largest privately-owned Managed Care, PPO and Utilization Review Company on the East Coast, is expanding and looking for a Help Desk Support for our Lansdale, PA branch. This individual will provide help desk support for our PA Regional office as well as backup for all other offices. Traveling is required. Primary Responsibilities Include: <ul><li>Work with users to provide first level support for all hardware, software and network related issues</li><li>Configure and install new PC’s</li><li>Move equipment as needed (equipment includes, but is not limited to PC’s, monitors, printers and projectors)</li><li>Maintain accurate software and hardware inventory</li><li>Backup/Support other Help Desk staff as necessary</li></ul> Minimum Requirements: <ul><li>A+ and/or Network+</li><li>LAN connectivity experience</li><li>Windows XP experience</li><li>Solid organizational skills with attention to detail</li><li>Strong oral and written communication skills</li></ul> Additional Experience Desired: <ul><li>Knowledge of Symantec Ghost software package</li></ul> This is a full time permanent position with full benefits packages including health, dental, life, disability, 401(k), vacation, credit union and more. Submit resume and salary history to: bwade@ConServGrp.com EEOC ]]>

<![CDATA[ Existing early stage company in the VOIP space is looking for a unique individual to join the team. We are currently looking for the right person with some basic VoIP and Telecom experience to join our fast growing company as a Network Engineer. This position includes daily support tasks of working directly with retail VoIP customers from all over the world to do basic trouble shooting and improve the customer experience by assisting our existing support team. This job also entails learning about the network and growing your knowledge of how how VoIP networks are created and operated. We are looking for someone who is eager to learn about the industry from veterans and willing to work hard to help grow the company and themselves. This person needs to enjoy working directly with customers and have good people skills. The right candidate needs the following skills: Very basic understanding of the Linux operating system Very basic understanding of the the Asterisk PBX environment 1 – 3 years VoIP experience 1 – 3 years experience with VoIP soft clients, FXS and FXO VoIP devices 1 – 3 years experience in Telecom Excellent written and verbal communication skills Multi-lingual preferred, not mandatory Strong people skills, very patient Ability to create procedures and documentation A Strong desire to learn new things If you feel like you are qualified for this job please send us an email right away, We are looking for people who want to learn and grow their career and are really excited to work in a fast paced small team environment. Job Location is in Lambertville, NJ across the river from New Hope, PA Please reply with your resume and salary requirements.]]>

<![CDATA[<table border="0"> <tr> <td> <img src="http://www.learningbygrace.org/LBG_images05/jpgs/LBG_logo.jpg"> Software Applications Technician Learning By Grace is the leading provider of Online K-12 Private Education with a growing stable of 10 B2C brands. During the past 7 years we have grown 33%-100% annually and are now expanding our current efforts that is expected to double our size in 24 months. We are seeking an individual with strong interpersonal skills who can demonstrate past success in building and then leading a team of 2-4 people. <ul> <li>Install, configure and support Windows desktop application software using local and network installation methods and customize installations using software distribution tools.  </li> <li>Ability to learn and then provide help for our third party software packages such as telephony software, instant messaging software, email marketing software, streaming media editing software and others.  </li> <li>Troubleshoot and resolve problems to ensure no disruption of software applications.  </li> <li>Provide Install and configure software on workstations.  </li> <li>After learning new software provide training to users.  </li> <li>Develop and maintain technical documentation.  </li> <li>LAMP/MySQL/PHP knowledge a plus but not required.  </li> <li>Perform additional work as required. </li> </ul> While this position does not require the applicant to "know" the software packages we use it DOES require a person who is not intimidated by the idea of learning how to use new software. You are quick to learn and know how to get the idea of software packages fast, you are quick to read Help sections and instruction manuals and are agressive when it is necesssary to contact 3rd party solution help desks. You are personable because you will interact with our staff on all levels. We offer a competitive base salary $45K-$65K commensurate with experience (demonstratable past experience, ability, length of experience and skill set). Additionally we offer a performance-based bonus, traditional benefits such as Medical, Dental Vision and Prescription as well as days off and vacation plans. We are located in comfortable loft offices in the Trendy Manayunk section of Philadelphia steps from transportation.SWe are a well established and well funded company of about 50-60 people and look forward to hearing from qualified applicants For consideration please email all of the following three : <ul> <li>your resume</li> <li>salary requirements</li> <li>availability for interview (dates/times) </li> </ul>  </td> </tr> </table> ]]>

<![CDATA[A small growing IT support company located in Jenkintown is looking for a contract based (1099 with a possibility to eventually move into full time) support technician. This is not going to be one of those stuffy sit behind a desk jobs. You will probably learn a ton if accepted for this position... Pay will be equivalent with experience, and work ethic. I.E. if your the type of person that when you go out on a service call, builds business, and can suggest new products and services to the client your obviously going to get bonuses and so forth. If the clients love you and tell me what a awesome person you are, you will get bonuses. Did I mention there is opportunity for bonuses? Your qualifications: You have worked with servers, desktops and generally can figure things out pretty quickly. In general your one of those people that probably doesn't need to read a manual or call product support because you can either (A). Find the answers you need online or (B). figure problems out quicker than the guy/gal that's on the other end of the phone. I am looking for someone that can go out on service calls and solve problems quickly and efficiently. I am there to back you up in case you get in over your head. We work as a team. Here are the Must Haves: Your own car (there will be some compensation for travel time) Experience with Active Directory or local users and groups. Microsoft Exchange (you've at least installed it and gotten it running) Backup Exec. A can do attitude. <--- very important! And if your inclined in any of these areas or know about this stuff that would be great as well: Linux DNS Servers (Microsoft and Linux) Websites (Dreamweaver, general HTML) Graphic Design (Flash, Photoshop, Fireworks) Please forward your resume to jobs@a2btechnologies.com , in PDF if possible with your name and so forth. Cover letter is optional but strongly recommended. DO NOT contact me if you are one of those outsourcing/staffing companies.... ]]>

<![CDATA[Concate Technologies Inc., an established networking company is looking for a Network Field Technician. Ideal candidate will possess strong written and interpersonal skills. Candidate will represent our company in a professional, mature manner. Must have a thorough working knowledge of network and desktop operating systems; troubleshoot hardware and software as it pertains to network and desktop availability and demonstrate excellent problem solving and troubleshooting skills. Duties include but are not limited to: • Excellent communication and organizational skills • Three to five years of job-related experience in supporting Windows, applications and PC hardware. • Experience with Windows networking is required • Familiar with system administration, including system maintenance, workstation support, and back-up procedures. • Knowledge of Microsoft Active Directory • Knowledge of networking including: LANs, switches, TCP/IP, and network configuration. • Proficient in Windows environments including: Windows XP and Windows Server 2000/2003. • Proven technical support and troubleshooting skills • Proven communication and customer service skills • Desire to learn new skills and technologies • Energetic, self-motivated individual who thrives in a fast paced environment • Team oriented • Excellent communication and organizational skills • Kaseya and Dental Software experience a plus but not required Qualified Candidates please send resume by email with "Network Field Technician" in the subject line ]]>

<![CDATA[Immediate Positions available Data Voice Wiring- VoIP, Corporate Audio Visual and Videoconferencing Installers 3 Years expereince on one of the listed job requirements a PLUS, but will train the right people. (215)345-8222 Ext. 110 Opt4 Group LLC ]]>

<![CDATA[The residential division of Res-Kem Corp. currently operates as a wholesale distributor of residential equipment, components and filter media. We do not sell to homeowners, but our customers do. We assemble equipment in, and distribute components/media from Aston, Pennsylvania. The people in this division are technically astute and spend the majority of their time solving problems for customers. Res-Kem Corp, needs a technical and customer service specialist who can: <li>Help our customers select the correct products for their application <li>Quote accurate product prices <li>Enter their orders into our ERP system, Syspro <li>Manage after sales questions. Our ideal candidate will have both strong technical and customer service experience with residential water treatment. Basic Responsibilities: <li>Answer technical questions and suggest appropriate product solutions <li>Enter Residential orders into the Res-Kem ERP system. <li>Verify shipping status for customers checking on their orders and take the necessary actions to ensure that the customer is satisfied Experience: <li>Minimum of 5 years experience within water treatment industry. <li>Alternatively, 5-7 years of counter sales in a plumbing or HVAC wholesale company Visit <a href="http://www.reskem.com/pages/careers.php" rel="nofollow">www.reskem.com/pages/careers.php</a> for a complete job description.]]>

<![CDATA[NELSON is a unique and fast-growing firm, providing Architecture, Interior Design, Strategic Planning, Engineering, Information and Workplace Services in the corporate and residential real estate markets. We have 36 locations in the United States and overseas and offer the resources of 500 professionals. NELSON's Integrated Services Model has been the key to growing successful partnerships with our clients and affiliates. Ranked #3 on The Zweig Letter 2007 Hot Firm List of the 100 fastest growing companies and selected by Interiors & Sources Magazine as one of the five Great Places to Work, NELSON is always looking for people with the skills, vision and character to go beyond a job description to find new and innovative ways to contribute to our company's success. If you are looking for a growing, highly professional work environment and enjoy working with creative minds, NELSON is the place for you. For more information on NELSON, please visit our Website at www.nelsononline.com. Job Title We are seeking a Help Desk Technician to work in our Corporate Headquarters, in Philadelphia, PA. Currently we are seeking a highly motivated full time Level 1 Helpdesk Technician to work from our headquarters in Philadelphia, PA. This person will play a large part in supporting our aggressive corporate growth initiatives. The helpdesk position is highly visible within the company; they will have interaction with almost every individual employed by NELSON at some point in time. This individual should be highly organized, detail-oriented, have great customer service skills and be a team player. Job Responsibilities: •This teammate will be the first point of contact for the NELSON Technology team. Superior telephone etiquette and an ability to deal effectively with all levels of Teammates is a must. •Performs first level phone support including hardware troubleshooting on desktops, laptops, printers, cell phones, blackberry’s and PDA’s. •Installs and troubleshoots various software packages including but not limited to: MS Office (XP, 2003), MS Project, Adobe Professional, Adobe Creative Suites, Citrix and Symantec Antivirus. •Monitors and logs all helpdesk calls that come in via phone, voice mail, and email into the helpdesk database. •Updates and maintains hardware and software database inventories. •Tracks and verifies arrival of shipments to NTS and logs into the helpdesk inventory database •Ability to effectively communicate with vendors to report hardware malfunctions that are covered under a warranty. Qualifications: •A+ Certification preferred •2 + years related help desk experience •PC