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Jobs - Technical Support classifieds in raleigh

<![CDATA[Cabling / Network device install. Technician needed for immediate start. Appropriate candidate will have the following: - knowledge of Cat5/ Cat6 cabling; - basic data network troubleshooting skills; - hardware and mounting knowledge - excellent communication skills, pleasant attitude - reliable and able to take direction - ability to travel is a plus - telecomm switch experience a plus Please forward resume & salary history / requirements via email to: nctech@wnytech.com or fax to 716-995-0707 ]]>

<![CDATA[Location: Raleigh, NC Duration: 6 months+ contract; 2nd Shift or 3rd Shift role available; 3PM-11PM; 5PM-2AM Salary: $18-20 a hour W2 Requirements: References prior to offer, Background Check & Drug Test Description: Network Support Tech with Server Farm/Data Center experience 2nd Shift or 3rd Shift role available; 3PM-11PM; 5PM-2AM Lifetime criminal background check. No arrests to the age of 18 including DUI or DWI offenses. If applying for this role you must be able to phone interview immediately and be able to start within 1 week. Resumes that are submitted must contain the Server Hardware installation experience otherwise the application will be overlooked. Suitable credit, no bankruptcy 3-6 month contract opportunity for a 2nd or 3rd shift Network and Data Center tech MUST have previous experience installing servers in a large data center, server farm or Server closet. Experience working with Cisco equipment is highly desired. When submitting your resume please show your server installation experience and Cisco knowledge on the resume. This is mostly a hardware install role. Experience installing rack mount hardware such as switches. Qualified candidates apply for immediate phone interview ]]>

<![CDATA[Experience Required: 3 years of helpdesk or call center support Responsibilities: • Effectively handle the resolution of customer issues • Acknowledge, evaluate and appropriately handle incoming calls/emails • Identify technical issues Must have: • Certification(s) A+, MCP, CCNA, MCSE, CCNP, Net+ • High Speed internet access, dedicated phone line - No VOIP ]]>

<![CDATA[I have a malfunctioning circuit board from a kitchen-hood. A transistor might be defect. Is there anybody out there I can go to in order to fix it?]]>

<![CDATA[Title: ERP Configuration Support Analyst - SR Number Needed: 1 Description: The ERP Configuration Support Analyst will have moderate to advanced understanding of computer principles and the ability to perform or supervise computer based tasks independently. They will generally have a thorough knowledge of CRM groups / Help Desk CSC and ERP client environment. They will complete tasks such as open boxes, inventory contents, gather asset data, add software, and individually configure software for the ERP project, and other duties as assigned related to the ERP Project. In addition, the Analyst will set up and test equipment for functionality, regression on legacy applications, repackage equipment, carry equipment, load equipment, and assist other specialists, or help desk personnel. · Works to establish and maintain software build sets for use during invocation of established plans for current and ERP projects. · Coordinates and implements complex desktop configurations and installations across the entire enterprise, ensuring lease replacement deadlines are met. · Demonstrates advanced troubleshooting and problem resolution skills. · Leverages technical and analytical skills to identify, resolve, and document software and hardware conflicts. Identifies opportunities to streamline and improve processes and document and communicate changes accordingly. · Completes basic S&R functions such as receipt of materials from shippers and staff for storage and processing, issuing materials while assuring proper sign-out is performed, maintaining databases and filing support records. Required Skill Set: College degree in related field with 3-5 years related experience or Associate degree and or one year of related experience or high school diploma and a minimum of three years of related experience. Able to communicate complex issues in non-technical terms Able to write clear and concise instructional documentation and business emails A Plus certification is preferred, but not required. Software Skills: Proficient in at least one major operating system and familiarity with a second operating system for installation and troubleshooting activities. Intermediate skills in Microsoft Office XP as well as hardware/component/peripheral diagnostic utilities are expected as a minimum. Experience with ERP implementation and ERP support an advantage. Required Start Date: Immediate Purpose/Project: ERP Assignment Duration: 18 Months ]]>

<![CDATA[ Software Support Technician Redwood Software, Inc is searching for skilled, motivated, energetic candidate for our Software Support Team. Redwood Software, Inc. is a privately held company with its US corporate headquarters located next to Research Triangle Park (RTP) in Morrisville, North Carolina. We are a leading developer and publisher of Enterprise Information Integration and Management Systems. Our award-winning software is a cost-effective solution distributed enterprise-wide document distribution. As a valued team member you will work in a fun, exciting, technology rich environment and will be eligible for the following benefits: **Salary based upon education, skills and experience **Full medical and dental coverage **Life and disability insurance **Vacation, sick and personal time **401K plan Learn more about Redwood Software, Inc at: <a href="http://www.redwood.com" rel="nofollow">http://www.redwood.com</a> Submit resumes via email to: Jack.Mayhue@Redwood.com SOFTWARE SUPPORT TECHNICIAN POSITION SUMMARY Responsible for handling customer support issues via phone and email. This involves working closely with customers to troubleshoot, research, and resolve issues. Responsible for escalating any unresolved client issues to appropriate resources (development, QA, Sales etc.) DUTIES AND RESPONSIBLITIES • Respond to customer support inquiries via phone, email. • Clearly document and track all customer incidents and support related activity in our Support system. • Research, isolate, and troubleshoot customer issues. This includes debugging and interpreting both VB and Java code! • Escalate unresolved issues to appropriate teams as necessary. • Provide ongoing follow up on past issues insuring the issue was resolved to the customer’s satisfaction. • Meet or exceed our company support service level goals. • Work to improve quality and timeliness of issue resolution by evolving support processes, and contributing to internal support material, knowledge base and FAQs. • Provide sales team with pre-sales technical support (may include facilitating webinars). • Participate in regression and acceptance testing for product updates. • Other duties as assigned (writing samples, assist QA with testing etc.) SKILLS, KNOWLEDGE, & EXPERIENCE QUALIFICATIONS • Minimum 2 years experience with Java or VisualBasic (programming experience preferred but not required). • Fundamental understanding of COM, .NET, and ASP.NET. • Comfortable debugging and troubleshooting others code. • Excellent diagnostic and problem solving skills. • Excellent verbal and written communication skills. • Motivated to resolve customer issues in a manner which meets both customer and business requirements. • Ability to work in a small dynamic team environment. • Customer support experience with software applications a plus. • Ability to grasp new technology quickly EDUCATION • BS or AS in technical degree or equivalent experience. Redwood Software, Inc. is an equal opportunity employer. ]]>

<![CDATA[This position is in an engineering manufacturing company. The prospective candidate; must be able to interpret blueprints and use measuring equipment. must be fully conversant with the ISO 9001 standard and its requirements must be able to map and document processes and procedures must be able to work under ones own initiative ***Complete resume along with anticipated hourly rate must accompany all responses to this posting ]]>

<![CDATA[Looking for a RF tech to help assemble and test custom RF lab equipment. PCB assembly and test. Must be able to diagnose and resolve RF problems. Experience with Micro Controller and Linux would be a plus. This would be a part time position. You set your own hours and much of the work could be done at your location. This is a contract job position. I will not work with recruiters. ]]>

<![CDATA[Technical support and Inside Sales opportunity with an exciting and fast paced company. GXi International is a fast growing manufacturer of a broad range of products that differentiates our business through innovation, engineering talent, and superior customer service. Located in Clayton, NC, we are looking for talented, motivated and energetic people to join our core team. Please reply if you are an enthusiastic, energetic, outgoing individual who is committed to growing your career with a growing business. We value a “can do” attitude, versatility and people with broad skills. Primary responsibilities will be technical support and direct sales of antennas and accessories, assisting customers in selecting the correct antenna, handling customer service and technical calls associated with digital television converter systems. Our Technical support and Sales representatives have extensive customer contact, including fielding initial calls, carrying out follow up calls and other tasks required to resolve customer issues from start to finish including data input to the customer service database. This individual will also assist in processing warranty returns and managing backlogs of orders. Regular working hours are Monday through Friday 8 AM to 5 PM, occasional overtime during busy periods will be required. Skills/Qualifications: Sales experience, exceptional telephone skills, as well as an ability to maintain organized and accurate records are a must. Ability to multitask and mange multiple priorities in a high call volume environment. Must be able to carry out projects within committed time frames and meet deadlines. Proficiency with Microsoft Office products required. Bilingual (Spanish/English), antenna products experience, familiarity with Quickbooks, Adobe Illustrator, and Adobe Photoshop are a plus. Please send your resume with cover letter and compensation requirements to: Jobs@gxiinternational.com Include Technical Support and Inside Sales in the subject line. Use only rich text or .pdf format for attachments. See our websites for more information about us and our products www.DEKPowerUSA.com www.AccessHD.tv ]]>

<![CDATA[Software Image Technician +MCP (ENTRY LEVEL)Company offers extensive training! -------------------------------------------------------------------------------- Join our Major Client company.Uitilize your computer/administrative skills,certifications and communications skills with a Career Path! (MCP,A+ are preferred,Strong Windows XP and STRONG Office skills (Word and Excel) to create documents and spreadsheets. POSITION DESCRIPTION: Will support Asset Management Supervisor:The company offers extensive training:opportunity to utilize your MS Office skills and computer troubleshooting abilities and communications skills (to assist in meetings with presentations of created documents!) General Duties: Software image creation/maintenance tasks such as configuration, software installation, preparation and support will be the broadest requirement for this position. The software specialist will maintain all current software images for field based computer systems. Requirements and Knowledge: 1. Prefer one year experience in a computer support environment 2. Advanced computer troubleshooting skills, both hardware and software based problems. 3. Extensive knowledge of personal computer based operating systems, including but not limited to Windows XP Professional and Vista . 4. Experience with supporting an Active Directory environment,but will train! 5. Strong Microsoft Office 2003 and client side Exchange applications knowledge. 6. Basic Windows scripting skills are preferred but will train! DUTIES: 1. Creation/Maintenance of all current field based computer system software images including patch management, software installation/updates, and configuration to corporate standards. 2. Responsible for the maintenance and storage of all company supported PC platform software images. 3. Responsible for the maintenance and storage of the Asset Management software repository. 4. Utilization of the corporate patch management application to update software and to assist Information Systems in administering the patch management system, when needed. 5. Perform testing on updated software images to ensure application and operating system compatibility and the stability of all applications. This includes direct coordination with Project Development and Marketing to foster the appropriate testing routine before distribution. 6. Distribution of production software images to select personnel by way of optical media as dictated by the Asset Management procedures manual. 7. Special Project work including research, documentation creation for projects, software image maintenance, log maintenance, and minor windows batch scripting. 8. Responsible for the movement of computer objects between organizational units within an Active Directory environment. 9. Provide technical support functions to field office personnel, where needed. 10. Maintaining a neat and orderly work environment and warehouse. 11. Other duties as developed and assigned by supervisor. ***This is a Superb Temp to Hire (permanent) position with our Major Client. Hours:8:00am to 4:45pm Monday-Friday.Company offers an excellent Benefit Package.Extensive Training Program with Career Advancement Opportunities. ]]>

<![CDATA[Systems Administrator The Systems Administrator is responsible for the configuration, implementation, and maintenance of the corporate servers, networks, phone systems, and internal applications. This position requires a broad range of system and network skills including but not limited to SharePoint, group policy, active directory, IIS, Exchange 2003, and OCS 2007. Responsibilities: Installation and configuration of Microsoft Windows operating systems (Server 2003/2008, x64, etc.) Installation and configuration of HP Wintel hardware VMware deployment/administration Implementation of backup and recovery routines for AD, Exchange, MS SQL and SharePoint environments. Solid technical and functional understanding of AD, DNS, DHCP & WINS integration, Group Policy, Security (including SID, GUID, permissions & NTFS), TCP/IP, SNMP, LDAP, & Meta-directory technologies. Thorough understanding of current LAN/WAN technologies Demonstrated strong problem solving and troubleshooting skills in enterprise level environments, and utilize process thinking to troubleshoot and resolve issues. Knowledgeable in other products and platforms such as Unix and Linux. Knowledge in Microsoft Operations Manager (MOM). Knowledge in Windows Server Update Services (WSUS - server patch mgmt). Experience in Windows applications such as Exchange, MS SQL and SharePoint. Potential work after normal business hours may be needed Requirements: 5 + years experience administering Windows Servers in complex multi-domain Active Directory environments. Must have experience with installation, configuration, troubleshooting, and problem solving; Windows Operating System MS SharePoint MS Exchange MS SQL Active Directory LAN/WAN Network Administration MS Operating Manager VMware Strong inter-personal and verbal/written communication skills. Flexibility to work independently and in a team environment. Ability to operate independent of supervision with extreme accuracy and attentions to detail. Ability to operate under pressure, meeting absolute deadlines. Ability to work after normal business hours. (Night and weekend work may be required.) Ability to learn and adapt quickly to a changing environment. Good written and verbal skills with the ability to teach and train associates in all aspects of operations. Strong organization and interpersonal skills to work efficiently with different user groups. Preferred: Bachelor's degree in Computer Science or related field desired. Equivalent experience may substitute for degree. Experience managing and administering servers and application for HEAT or other help desk management systems. Knowledge in NetApp Filers with SAN/NAS storage. Experience managing and administering Avaya PBX , HEAT, NetApp, Office Communications Server 2007, Cisco Networking, Exchange 2007 and VMware ESX . Experience managing Cisco switches, routers and/or firewalls in a corporate LAN/WAN environment. VB scripting ITI is an EOE. ]]>

<![CDATA[ ****Greene Personnel Now Recruiting for our Major Company Client in Raleigh.This is a superb opportunity.A very diverse position where you can utilize your computer knowledge/skills and communication and organizational skills. ***This is an Immediate Need** Must Haves: -2 or 4 year computer/technical related degree -NEED ONLY 1 year (RECENT) experience in a computer support/Help Desk (via phone) environment (will train) and Software Image testing -strong working knowledge in MS Office Suite (Proficient in Word/Exce a must),Windows XP and Windows based operating systems and experience in supporting an Active Directory environment -ability to handle software and hardware issues/problems -will support Asset Management Team in special project meetings/presentations -Symantec Ghost is a Big Plus!! Duties: -creation/maintenance of all current field based computer system software images -perform testing on updated software images -special projects:research,documentation creation for projects -will provide level 1 support functions (via phone and one on one with staff) -troubleshooting of laptops,workstations and printers -testing of printer connectivity -enter problem tickets in a quick and efficient manner -communicate and provide level 1 support to upper management and Executive Staff This is a great entry level position (temp to permanent/Not a Contract position!)to utilize your computer degree and Help Desk phone support experience. Company provides extensive Training and tremendous growth potential along with an excellent Benefit Package. Please submit your resume in a Word.doc format for review and include salary requirements! ]]>

<![CDATA[Located throughout the United States and Canada, DecisionOne serves leading companies and government agencies with tailored information technology support services that maximize the return on IT investments, minimize capital infrastructure costs and optimize operational effectiveness. With more than 1,500 technology professionals and an extensive, geographically distributed network of service locations, DecisionOne's technology and business solutions combine complementary foundation services improving coverage, availability and response to satisfy the technology needs of our customers. We have an opening for a SUN 3 Field - Customer Service Engineer ( Hardware ) located in the Raleigh, NC area You will be responsible for providing system support working on SUN Microsystems hardware. Service responsibilities include installation, diagnostics, hardware troubleshooting and repair with some system administration in a Solaris environment. Additionally, the applicant must provide a high level of customer satisfaction through the effective delivery of technical support and service programs. Reliable transportation and flexibility to travel outside of local serve area is required. Qualified applicants must have the following: Associate's degree in electronics or computer science required, Bachelor's degree in engineering, computer science or equivalent preferred. A+, Server+, Network+ and product specific certifications 2 or more years of UNIX or related experience. 2 or more years SUN hardware experience from Sun 6800 down is required. 2 or more years of experience providing field service is preferred SUN PE2 certification required Solaris 1 and/or 2 certification required Server hardware knowledge Individual must have field hardware experience with one or more of the following: SA238 Solaris 8 Operating Environment System Administration I, SM101 Solaris 2.X Essentials for System Maintainers, SM210B Sun Desktop Systems Maintenance, or SM240 Sun Ultra Enterprise Server Maintenance E10K, E15k, E20k, or E25K Essentials: Remove and replace components and subcomponents Install hardware, platform & peripherals Run diagnostics/Sun VTS Set and change permissions, Modify files, Network commands, add/config users Test and troubleshoot Install/config servers-SDS/VM SW -Config Jumpstart Config and troubleshoot NFS/NIS and sub system environments Analyze system administration errors, system dumps crashes, hangs Use system troubleshooting approach Install Hardware, Config SW, system recovery, Remove/replace HW components, Install/config/diagnose, Load OS, config domains Identify StorEdge systems problems Troubleshoot server & NW system, HW and SW Add/change/delete/remove/replace HW components ONLY If you are looking for a challenging position that will afford you the opportunity to be on the cutting edge of today's information technologies, then we have the job for you. DecisionOne team members enjoy excellent compensation and benefits with the opportunity to grow with an industry leader. Qualified applicants, please complete an online application by following the below link: <a href="http://www.decisionone.com/open_positions" rel="nofollow">http://www.decisionone.com/open_positions</a> DecisionOne is proud to be an Equal Opportunity/Affirmative Action Employer M/F/D/V. Please be advised that DecisionOne requires the successful completion of a drug screening and background check as a condition of employment. ]]>

<![CDATA[Position: IT Associate, Raleigh NC Requirements : Need 2 - 5 years experience and expert knowledge of building complex applications using PHP and MySQL and also experience with Microsoft, Office (Excel, MS Access, VBA). Position will develop/maintain pharmaceutical compliance applications ensuring accessibility and integrity of data and calculations involving data from MySQL and Access databases, flat files, and spreadsheets. Will apply standard product lifecycle management documentation, and application validation methods and reporting techniques. Position will also support general IT needs/initiatives of Raleigh office. Generous package includes Salary based on qualifications, experience, education, and level of position. Comprehensive Benefits. CIS, located outside Philadelphia in Media, PA., specializes in providing the pharmaceutical industry with compliance related solutions. CIS has the depth of experience of a big 4 consulting company but offers an opportunity/alternative to utilize your experience in an entrepreneurial, aggressive, growth oriented working environment where our management team is encouraged to develop the fresh perspectives and insights vital to building a culture of innovation while maintaining a balance of lifestyle. Due to our continued growth, CIS currently has several open positions for application Developers and Data Analysts. **This is NOT a senior level position **The ideal candidate has 2-5 years of exp **Advanced knowledge of PHP and MySQL a MUST please forward resume to:: malloryhaldeman@cis-partners.com]]>

<![CDATA[Looking for Help Desk Professional to provide customer support via phones and/or online. Ideal candidate will be able to identify recurring problems with work demarcations, policies or procedures and contributing ideas to resolve problem to better service the customer, and provide advanced software application troubleshooting to resolve operating system issues. Qualifications Needed: Experience in the healthcare field, preferably Public Health. Specific experience in patient registration, medical records, billing and/or provision of clinical services is preferred. Excellent speech ability to communicate orally with various customers and other staff via telephone. Experience in writing software application instruction guides. Expert user of MS Word, Excel and PowerPoint required. Ability to independently research and answer customer’s application questions. Minimum educational requirement of a technical / computer science or medically related associate degree. 1 year + contract position. High potential of extension. Please apply with cover letter and resume to NCRaleigh@westaff.com with "Help Desk" as subject line ]]>

<![CDATA[Bronto Software is a leading provider of email marketing software to online retailers, interactive agencies and marketing departments around the world. We are currently seeking energetic a Support Associate who is responsible for helping our clients become better email marketers by delivering email marketing, product and technical support to our email marketing software customers. The Support Associate is an integral member of Client Services team. They will resolve Tier I and Tier II client technical support questions, provide email marketing guidance and best practice advice to our clients. In addition the Support Associate will communicate problem resolution and status to clients via telephone, web and email and will lead training sessions over the telephone and Internet. They will work with customers to maximize the use of Bronto to solve their business problems and will assist with product demonstrations, QA and educational collateral. In addition, the Support Associate will "be the voice of the customer" for guiding product development. Join the award-winning Client Services team at Bronto Software as a Support Associate and be part of the growth as Bronto is expands our client list which includes; Trek Bikes, iFilm, Jonas Software and the Durham Bulls. For immediate, confidential consideration please apply online at <a href="http://bronto.com/company/careers" rel="nofollow">http://bronto.com/company/careers</a> Qualifications include: * One to two years technical support experience * Bachelor's degree; technical focus a plus * Professional verbal and written communication skills * Friendly, energetic and professional personality * Experience with technology and internet products/services; help desk experience a plus * Experience with web-based software as a service (SaaS) applications * HTML, CSS and web design skills preferred but not required * Eligible to work in the US without sponsorship]]>

<![CDATA[Immediate opening! We are seeking a highly motivated individual with 2-5 years experience as a Copier Field Service Tech to work in the greater Raleigh area. When dispatched to a customer's place of business, tech will be responsible for diagnosing equipment problems as well as repairing and maintaining copiers, printers, color copiers and fax equipment. Tech will most often use company vehicle but should have reliable vehicle if needed (mileage reimbursement). Skills/Requirements - This person must have experience repairing copiers, printers, and faxes. The individual should also have good computer skills as well as mechanical repair abilities. Tech will disassemble and reassemble copiers as well as meet with customers in person. Customer service skills are required! A valid driver's license is also needed. Some overtime may be necessary. The ideal candidate will have: * Training in copier, printer, and fax repair * Color copier experience - desirable but not mandatory * Konica/Minolta or Xerox certification (a plus) * Certifications (or proven equivalent experience) of supported equipment solutions * Computer networking basics * Training in connectivity of copiers - desirable but not mandatory * Excellent interpersonal skills * MS Office, Excel, Microsoft Word This excellent career opportunity offers: * Competitive Salary * Full-time position * Benefits package]]>

<![CDATA[Ideal candidate should be a team player, well organized and detail oriented with strong follow-through capabilities, dependable and able to handle rapidly changing priorities with a positive attitude with great flexibility. The Network Operations Center (NOC) Analyst will be primarily responsible for monitoring our network, servers, internet services (e.g. mail, DNS, hosting) and our web applications to ensure high availability. The NOC Analyst will provide first-tier response and diagnosis and will dispatch further troubleshooting to the on-call engineers when necessary. This position encompasses a variety of job duties and responsibilities that include but are not limited to the following: • Monitor network, server and web applications to ensure high availability • Maintain a working knowledge of a wide range of applications and systems • Open, update and close trouble tickets with detailed information relating to trouble reported • Perform initial troubleshooting and diagnosis • Follow NOC notification and escalation procedures Skills and Qualifications: • Ability to multi-task, prioritize and resolve urgent issues • High attention to detail • Ability to provide on-call engineers critical information in a clear, concise and quick manner • 1+ years experience working with TCP/IP networks and troubleshooting tools • 1+ years experience working with a Windows server OS • Strong understanding of internet protocols (e.g. HTTP, FTP, SMTP, DNS) • Possess excellent oral & written communication skills • Maintain high degree of self-motivation and independent decision making • Experience working in a 24x7 operations center in support of mission-critical applications is preferred • OS or networking certifications are a plus! If you are interested in this opportunity, please send a word copy of your resume to Marc@selectgroup-rtp.com The Select Group was founded in 1999 by an industry leader and veteran recruiter committed to improving the recruiting process in the Triangle area. Today, our award-winning organization places elite professionals in a range of positions from contract to permanent. We're an extraordinary blend of experienced recruiters and customer-focused account managers. Our passion is to place the best candidates in impact positions that power companies and build careers. Visit us at www.selectgroup-rtp.com and discover how we're all about you – You talk. We listen. ]]>

<![CDATA[I have been receiving resumes from people interested in this position. I am not the person who posted this job. I was informing everyone of the scam this person was doing. Once you apply for the job, you have to answer a series of questions that had nothing to do with the job. They are secretly advertising to have some college contact you about getting a degree. Don't waste your time applying for the position. ]]>

<![CDATA[I applied for this job and I was asked about a college contacting me. ]]>

<![CDATA[Mobile Techs needed for home and businesses to go to the customer and trouble shoot issues, repair and build client relationship with. Computer business expanding from the Washington DC area to Raleigh, opened since November of 1999. We are a friendly group, we pay based on hours billed and collected and pay weekly. Experience and knowledge dictates your hourly compensation. IT is not commision based work. You can have a nice steady income with full or part time hours. We handle the calls, booking the appointments. You must have your own vehicle and be available for the clients needs. We are now accepting applications/resumes which can be faxed to 919-882-9099 and or mailed to phil@compsolvers.com for immediate review. Excellent job for students or people with alot of time on their hands. If you want to join our team apply now as we are getting things up and running at light speed. Business casual dress ok.]]>

<![CDATA[Consumer Electronics Technician needed for the service and repair of audio, LCD and plasma televisions and direct view televisions. Looking for experienced and trainable persons with the appropriate education or technical background. Kathy 866-1977 ]]>

<![CDATA[What you will be doing: • Pre & Post -engineering/project management • site surveys-determining installations specifications • Project management of the entire installation What experience you need to qualify for this position: • experience in telecommunications hardware ( CPE ) IDEALLY Nortel PBX experience other PBX switches are acceptable, Avaya, NEC, etc. • RCDD certifications • proven telecommunication, project management of installations • ex-military with the above skills sets: YOU got the job Compensation package: $50K-$75K base, PLUS quarterly bonuses: PLUS yearly bonuses which are 10K-20K per year, PLUS car/insurance/gas = about 10K, PLUS health insurance, vacation, etc., PLUS a huge investment from the employer in getting the successful candidate, numerous certifications/training. About my client company/this position: EXTREMELY successful/profitable company that has been in business 40 years. This particular position is with their federal government division: sales and service of Nortel CPE equipment to the federal government. Many are military base installations, however, also other customers like VA hospitals, post office, DOD, etc. The Senior Project manager is getting ready to retire, therefore this position does have some very serious upward mobility. Ideal candidate would be ex-military and was doing similar/same work when they were in the military. The position is located in Raleigh-Durham-research triangle Park, North Carolina. Awesome location, Very significant favorable cost of living to most any area in the country. I like to emphasize: this position is working with a very elite group, the best of the best. You will see if you have an opportunity to interview with them. If interested, please email your resume as a WORD attachment, ATTN: Paul Sacca, Net-Tel Search to: jobs@net-telsearch.com Please put Telecom Project Manager: RCDD/CPE experience required, RDU, NC in the subject line. Thank You.]]>

<![CDATA[Network Support Tech with Server Farm/Data Center experience 2nd Shift or 3rd Shift role available; 3PM-11PM; 11PM-7AM Lifetime criminal background check. No arrests to the age of 18 including DUI or DWI offenses. If applying for this role you must be able to phone interview immediately and be able to start within 1 week. Resumes that are submitted must contain the Server Hardware installation experience otherwise the application will be overlooked. Suitable credit, no bankruptcy 3-6 month contract opportunity for a 2nd or 3rd shift Network and Data Center tech MUST have previous experience installing servers in a large data center, server farm or Server closet. Experience working with Cisco equipment is highly desired. When submitting your resume please show your server installation experience and Cisco knowledge on the resume. This is mostly a hardware install role. Experience installing rack mount hardware such as switches. Qualified candidates apply for immediate phone interview.]]>

<![CDATA[For 25 years, Extron Electronics, headquartered in Anaheim, California, has been a leading developer and manufacturer of professional A/V system products. Extron products are used to integrate video and audio into presentation systems for today's high tech boardrooms, presentation/training centers, university lecture halls, and other applications. Our corporate philosophy is founded on three concepts: Service, Support, and Solutions - S3. By following this standard, Extron has become one of the leading providers of products and training to the professional A/V industry. TECHNICAL SUPPORT SPECIALIST - NORTH CAROLINA Responsibilities include extensive telephone interfacing in providing technical and sales support to a large established base of professional A/V resellers. Qualified Candidates will have: * AA Degree in Electronics or Computer Science (transcripts required) * 2 years experience in technical support or electronics * Experience working with reseller accounts, promoting electronic products and developing successful business relationships * Expertise on A/V, electronics or manufacturing industries a plus * Excellent communication and presentation skills, (written, and verbal) * Strong attention to details, highly organized, computer literate * Ability to work well in a fast-paced professional office environment * Travel may be required As an industry leader, Extron Electronics is committed to maintaining the outstanding level of quality services our customers expect. We strive to continually provide Service, Support, and Solutions - S3 to our customers. Our customers are our most important asset, and our employees are essential in maintaining that asset. We are currently seeking quality individuals who can help us grow, and who desire to achieve a professional and rewarding career opportunity. Extron offers top industry salaries, and a competitive benefits package that includes medical, dental, vision, a 401k program with employer match, tuition reimbursement, and much more! EOE M/F/V/D <a href="http://www.whashudo.com/JobPost1/index.php" rel="nofollow">CLICK HERE</a> To Apply Through Monster.com]]>

<![CDATA[Multiple first level Technical Support candidates needed for technology technical helpdesk. ** Must perform problem analysis, trouble-shooting and resolution as required on various products to include: LAN Connectivity, Desktop applications and configurations, Windows XP, Outlook 2003, 2007, NetOp 7.0, Rumba, VPN Connectivity ** Should be an analytical thinker with preferred experience in a fast paced, structured customer service environment Must have ability to adjust to work flow. Must adhere to measurable objectives and clearly defined roles and responsibilities. Requirements: - Preferred 1-2 years in a customer service environment providing with a demonstrated willingness to enhance skills. - Excellent Communication skills including, written, verbal, and listening - Positive Contributor and Team Player geared toward providing A+ Customer Service and Satisfaction. Compensation: $12.00 - $13.00 per hour ]]>

<![CDATA[PRINCIPAL DUTIES AND RESPONSIBILITIES/KNOWLEDGE 1. Perform installation, termination, troubleshooting and routine maintenance of structured cabling systems (Category 5, 5e, Cat 6, Copper and fiber optics) 2. Terminations on 110 & 66 blocks Coax testing and documentation 3. Provides appropriate customer service when responding to a customer request or fulfilling project requirements 4. Plans telephone installations by studying design plans, layouts, and technical specifications; ordering and gathering equipment, supplies, materials, and tools; coordinating schedule with customer. 5. Establishes telephone system by assessing installation site; running and pulling cable; programming and calibrating equipment; adhering to codes, regulations, and standards. 6. Verifies system functioning by testing equipment and connections; identifying and correcting problems. 7. Maintains records by documenting installation. 8. Maintains safe work environment by following safe practices. 9. Enhances department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments. 10. VoIP experience plus. REQUIREMENTS: High school diploma or GED 3-5 years experience installing and servicing Cat 5, 5e, 6 and fiber optics, knowledge of TIA/EIA standards or BICSI certified preferred Applicants must have a current driver's license with a good driving record. Please send a Word version of your resume to Amy Cross at across@hirenetworks.com. ]]>

<![CDATA[System Analyst/Technician About Elster Integrated Solutions Elster Group is a world leader in advanced metering infrastructure (SmartMetering) and integrated solutions for the gas, electricity and water industries. Elster's technology and services are delivering promising solutions that are needed to achieve a smart electricity grid (SmartGrid). The SmartGrid initiative includes the delivery of home automation equipment to millions of homes across the USA to help homeowners become smarter energy consumers. SmartGrid and SmartMetering companies are experiencing unprecedented growth due to the market demand for their solutions to help conserve energy and natural resources and reduce carbon emissions and pollutants. Come to Elster and find yourself working on the some of the most exciting solutions to some of the most pressing problems in our economy today. Responsibilities/Duties Become proficient with Elster's multipoint communication & data management software and its associated databases and communications as well as its back-end add-ons. Upgrade and become an expert with Elster's meter firmware as needed with minimal guidance and maintain inventory for test and development group Identify and order new hardware as required for test group based on commercial requirements. Become proficient in the use of various proprietary software and hardware meter tools, for purposes of troubleshooting and firmware upgrades Respond to issues that identified as hardware issues by the test group and take corrective measures by diagnosing and determining best methods for rectifying the situation. Compose and issue work orders as needed for equipment change-outs in the field Operation of laptop, PC's, Radix handheld and related sniffer tools in the field for troubleshooting and for on-site device firmware upgrades. Create and maintain database records for inventory and other related processes. Qualifications • Knowledge and hands-on experience within the electric utility metering practices in general is a MUST HAVE. • Five years of Electric Utility Meter Shop and/or field experience preferred • MV-90 data-collection operation experience or equivalent • Knowledge of Windows operation in a server environment • Basic knowledge of RF communication and propagation characteristics • Able to use MS Office tools such as Excel and Database for analysis and reporting • Experience with "serial to Ethernet" servers, POTS Line Modems are a plus • Education: Bachelors within an Engineering subject of study preferred; Associates Degree within similar disciplines is acceptable with great years of experience Please email a WORD version of your resume to raleigh.staffing@us.elster.com including “SysAnTech” in the subject line. ]]>

<![CDATA[ <center><img src="http://www.astyra.com/images/logo_astyra_white.gif"></center> <hr> ***THIS IS A 2 MONTHS CONTRACT POSITION*** ***PAY RATE: $15.00 / hr. *** Takes responsibility for potential or desired follow-up services (Sales/Systems Engineering) or problem escalation. Supports and observes installations being performed by experienced field-engineers. Entry level position. Responsible for installing, maintaining and repairing company and multi-vendor systems which include hardware, software and networking products as well as operating systems. Installs and optimizes HW/SW/Networking product and configurations at customer sites. May diagnose and resolve product performance problems. Ensures customer satisfaction by advising customers on preventative maintenance and configurations which may impact product performance. Takes responsibility for potential or desired follow-up services (Sales/Systems Engineering) or problem escalation. Maintains a functional understanding of company service solutions. True Job Description including soft skills: Prepare laptops and desktop pc’s. Install OS s/w, install and config applications, transfer client data and install at desk side. Some b/f and reimage of existing units. <center>PLEASE APPLY THROUGH ASTYRA CAREERS BY CLICKING THE BUTTON BELOW:</center> <center> <a href="http://public.bullhornstaffing.com/JobBoard/Standard/BHContent_JobDetail.cfm?privateLabelID=1435&jobPostingID=2982&originalsource=craigslist.com" rel="nofollow"> <img src="http://www.palantic.com/tg/csd/ID_ApplyNow_Button.gif"></a> </center> ]]>

<![CDATA[***This is a ten month contract position Prepare laptops and desktop pc’s. Install OS s/w, install and config applications, transfer client data and install at desk side. Some b/f and reimage of existing units. Responsible for installing, maintaining and repairing company and multi-vendor systems which include hardware, software and networking products as well as operating systems. Installs and optimizes HW/SW/Networking product and configurations at customer sites. May diagnose and resolve product performance problems. Ensures customer satisfaction by advising customers on preventative maintenance and configurations which may impact product performance.]]>

<![CDATA[TITLE: Support Analyst 3 LOCATION: Cary, NC DURATION: 5 Months REQUIREMENTS AND SKILL SETS • Strong troubleshooting skills. • Knowledge of Windows applications. • Knowledge of Linux OS. • Experience working providing phone support to customers. JOB DESCRIPTION Providing support of Windows applications and Linux OS to customers via phone in a call center environment. If interested in applying for this position please e-mail a resume attached as a word document to Shane Holmes at ShaneHolmes@spherion.com. ]]>

<![CDATA[Computer Service Partners, one of the Research Triangle Park area's leading information technology services companies, is seeking a personable, customer-focused Engineer to deliver and support solutions for our small and medium business customers. The successful candidate will be able to work independently, manage multiple projects/priorities, and build strong customer relationships. QUALIFICATIONS: • Experience supporting and administering Cisco-based IP Telephony solutions – Call Manager, Unity, Call Manager/Unity Express, and Contact Center. • Five years progressive experience configuring and supporting Cisco switches/VLANs, routers, Pix/ASA firewalls/VPN, and wireless products. • MCSE (2003) certification preferred - with Exchange (2003) and Active Directory experience. • Excellent troubleshooting capabilities and communication skills required. • A 4-year degree or commensurate experience. We offer an extensive benefits package including comprehensive health and prescription drug insurance, life insurance, dental insurance, paid vacation/sick/holidays, training reimbursement, short-term and long-term disability plans, flexible spending account plan, Section 529 College Savings Program, 401(K), and profit sharing. **Please email your resume with cover letter outlining salary requirements to bkennedy@cspinc.com. Please include "Cisco IP Telephony/Support Engineer - CLRDU" in the subject field.** NO PHONE CALLS PLEASE. ]]>

<![CDATA[Cisco Voice Engineer needed to design and support advanced communications solutions for our customers utilizing Cisco Systems technologies. The successful candidate will have a deep understanding of data and voice networking technologies and practices. You will have demonstrated the capability to analyze the technological issues and operational problems relating to a customer's networking needs and then recommend and deploy the appropriate technologies to create a robust, long-term solution. QUALIFICATIONS: * Cisco CCVP, CCNP, or CCDP certification. * Minimum 5 years of progressive technical experience designing, implementing, and supporting Cisco-based networks, including Unified Communications, switching, routing, security (ASA/PIX), and wireless solutions. * Excellent design and troubleshooting capabilities. * Demonstrated ability to work independently, manage multiple projects/priorities, and build strong customer relationships. * A 4-year degree or commensurate experience. Preference will be given to candidates that currently reside in the RTP area and possess: * Cisco CCIE or CCVP Certification. * IP Telephony experience and certifications (preferably Cisco). * Experience with the Microsoft family of server and desktop products. We offer an extensive benefits package including comprehensive health and prescription drug insurance, life insurance, dental insurance, paid vacation/sick/holidays, training reimbursement, short-term and long-term disability plans, flexible spending account plan, Section 529 College Savings Program, 401(K), and profit sharing. **Please email your resume with cover letter outlining salary requirements to resumes@cspinc.com and include "Cisco Voice Engineer - CLRDU" in the subject field. NO PHONE CALLS PLEASE. ]]>

<![CDATA[Support Technician * You can set up, use, copy and manage VMware Virtual Machines. * You like using Linux from the command line. * You understand DNS, DHCP, Mail servers, firewalls, and other basic networking concepts. * ssh is your friend. * You speak and write well. * You treat our customers with the courtesy and respect you'd like to receive. We'll be even more interested in you if you have some experience with Ruby on Rails.]]>

<![CDATA[ Job Description Direct Sales provides installation and service to the cable television industry. We are currently hiring experienced and entry level Cable Technicians for the Sanford, Siler City and surrounding areas in NC. Ideal candidate will have experience and be responsible for the following. • Prepares TV installations by reviewing installation orders; gathering equipment, supplies, and tools; coordinating schedules with customers. • Plans cable TV installations by evaluating location; locating access; laying-out equipment and wiring plan. • Establishes cable TV system by installing equipment; running and pulling TV cable; programming and calibrating equipment; adhering to codes, regulations, and standards. • Verifies cable TV system functioning by testing equipment and connections; identifying and correcting problems. • Maintains records by documenting installation, service, and repairs. • Maintains and improves service by listening to customer's description of problems; diagnosing, troubleshooting, and repairing problems; replacing and upgrading components; referring to schematics, manuals, and manufacturers' instructions. • Maintains customer rapport by resolving concerns; answering questions. • Maintains safe work environment by following safe practices. • Keeps supplies ready by inventorying stock; placing orders; verifying receipt. • Updates job knowledge by participating in educational opportunities; reading technical publications. • Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments. • Follows all company policy and procedures. • Adheres to safety policy Qualifications: • High school diploma or G.E.D. or comparable experience • Must be able to lift 65 lbs and climb utility poles. • One year experience in electronics, CATV, telecommunications or related field. • Good verbal and writing skills • Valid driver’s license. • Negative pre-employment drug test • Negative pre-employment criminal background check contact - Mr. Butler 843-241-2672. leave message if voice mail. ]]>

<![CDATA[Primary Responsiblities Include: 1. Answering the phone 2. Enter, assign and track help desk tickets 3. Provide level 1 support such as password resets, unlocking accounts, and other services 4. Other duties as assigned Knowledge, Skills, and Abilities Requirements: Required: 1. Minimum 2 years experience in a help desk environment 2. Minimum 1 year experience using a help desk ticketing system (Remedy, TechExcel, etc.) 3. Demonstrated general PC troubleshooting skills 4. Exceptional customer service 5. Strong oral and written communication skills ]]>

<![CDATA[AUDIO/VIDEO INSTALLERS/LEAD INSTALLERS/CRESTRON PROGRAMMERS sought by growing Durham, NC based professional A/V Systems Integrator working in the areas of commercial, medical and educational A/V technology. THE JOBS: Three current openings for A/V field installation technician, lead field installation technician, and Crestron programmer. THE ENVIRONMENT: Cutting edge technology. High standards/expectations. Hard work. Cool projects. THE PERKS: Great team. Excellent salary and benefits including profit sharing,100% health coverage for you and your family, 401(k) retirement plan with 100% immediate vesting and full company match, sabbatical leave program, medical/ dependant care savings plans, and paid parking. Flexible vacation/holiday policy. Architectural showcase office in downtown Durham, NC. THE REQUIREMENTS: Min. 1 year of commercial A/V experience required for installer position, min. 3 years for lead installer. CTS-I certification preferred for lead installer. Min. 1 year of commercial Crestron programming experience required for programmer position. Extensive knowledge of old Monty Python routines a plus. Please apply in writing to KONTEK Systems, Inc. PO Box 3812, Durham, NC 27702 or e-mail us at greatjob@kontek.com ]]>

<![CDATA[Fortune 500 company looking for a PC Technician for 2 week assignment beginning ASAP. Qualified candidates must have 2-3 years professional experience in the IT field and must have A+ certification.]]>

<![CDATA[This is a Temp to Hire opportunity with our Major Client Company. *****Candidates must have computer repair experience and Software Imaging (with a company)and MCP certification****** ******2 or 4 year technical degree is desired***** ******A+Certification a big Plus ****Light scripting (progamming) (vbscript,vb,batch) would be helpful but not required***(Company will train sharp-eager to learn candidate) ******Strong Windows /Office skills a must ******A good driving is must (you will utilize company vehicles to visit off-site branch offices ******Must have a stable-professional work background ******Excellent work references are a must ******Professional appearance along with superb communications are needed to interact with all levels of staff Some of the duties are:Preparation of PC's and other equipment to be distributed to all personnel and off-site offices.Responsible for the maintenance and storage of all company PC platform software images.Will receive incoming shipments of supplies and equipment (inspect and verify).Maintain stock items.Provide and process inventory movement records for all equipment being installed and relocated.Provide Technical support functions.Deliver equipment to various offices.Maintain neat and orderly supply area and warehouse. ***Will handle special projects for Asset Management Supervisor and other Technical Management Teams*** Our company client offers an excellent Benefit Package,extensive training and Career Advancement Opportunities!!! Location: Raleigh Compensation: $12.00 to $12.50 hourly to start! ]]>

<![CDATA[Geek Choice is a rapidly expanding nationwide computer service company. Our objective is to become the household name for on-site support services including troubleshooting, maintenance, upgrades, networking, and training/consulting for computer users at their home or business. All of our work is performed by on-site qualified, certified, expert technicians. You could be one of those technicians. We are currently looking for the following qualified, motivated, and friendly geeks: PC/Microsoft Windows Geeks to service and the surrounding areas. Apple Macintosh Geeks to service and the surrounding areas. This position is part time. We are an “on call” computer service – so we work when the calls come in. As a Geek Choice technician, you will primarily be going onsite to provide one-on-one support and troubleshooting for home, home office, and small office computer users. Qualifications Contract Technician Requirements • Must have reliable transportation & be willing to travel to appointments • Must have previous experience in PC troubleshooting and repair • Must have the tools needed to perform basic PC repair and data transfer onsite • Must have a good work attitude • Must be able to follow our guidelines while onsite • Must be able to complete paperwork on time Qualified candidates must be committed to exceeding customer expectations. Must be expert troubleshooters, solving complex issues and communicating solutions in simple terms All the time: 24 x 7 x 365 uptime requirements. Must be available to work after hours, weekends, and as required and be Able to work and multi-task under pressure with all types of clients. If interested please send resumes to: techs@geekchoice.com Compensation will vary depending on the candidate’s knowledge, experience and education. ------------------------------------------------------------------------------------------------------ On-Site Computer Technician Geek Choice is a rapidly expanding nationwide computer service company. Our objective is to become the household name for on-site support services including troubleshooting, maintenance, upgrades, networking, and training/consulting for computer users at their home or business. All of our work is performed by on-site qualified, certified, expert technicians. You could be one of those technicians. What our Geeks offer to our customers: Home/Office Services: • On-Site Service and Repair • Upgrades • Networks • Virus/Spyware Detection and Removal • Firewalls and Internet Security • Data Backup and Recovery • Preventive Maintenance • Custom PCs • One-on-One Training • More Technical Requirements • Technical Certifications : Minimum A+ • 3+ years experience supporting all major home and business applications. • Experience configuring and supporting Windows-based servers • Strong knowledge of PC troubleshooting and repair • Experience with network installation and maintenance, including data recovery and loss prevention and virus protection and spyware/adware removal. • Pass a technical and customer service qualification test covering the wide array of technical problems likely to be encountered on the job. • Sales and Marketing experience a plus. The successful candidate will have/be • Excellent communication and customer care skills • Appreciate teamwork and will demonstrate those qualities on a resume and in a personal interview. • Energetic, enthusiastic and entrepreneurial self starter with a take charge attitude and desire to succeed and get results • Flexible and focused to meet the demands of customers and scheduling • Desire to be empowered to build trust with our customers while meeting and exceeding their needs for service. • Submit to a background check, drug screen, possess a valid driver’s license and have a clean driving record Apply by submitting resume with references to techs@geekchoice.com ]]>

<![CDATA[Exciting opportunity for someone seeking a solid career path in VoIP in an ever-evolving telecommunications field! Rapidly growing company is seeking a dynamic, versatile individual to fill a much needed client-facing technician role. If you enjoy a challenge, managing your own day, love to solve problems, and have an interest in VoIP and data technology, apply now! What You’re Responsible For: • Installing, configuring, and troubleshooting VoIP phones, routers, & switches (primarily Cisco devices) • Training clients on functionality of products and services, troubleshooting as needed • Providing client service through level one help desk phone support as well as face-to-face interaction • Monitoring network and responding to “in the field” requests and issues of clients as required • Serving as the liaison between client and service provider What Qualifications You Possess: • 1-5 years experience in networking-preferably with VoIP or telecom experience • Help desk/phone support experience-able to deliver exceptional client service-in short, people skills! • Experience with Cisco routers & switches-certifications are a plus but not required • Fundamental TCP/IP, VoIP and problem-solving skills • Excellent time management, organizational and prioritization skills including self-management and self-motivation-this position will not be micro-managed Benefits & Incentives: • Flexible, laid-back environment • Career path with room for growth • Medical & retirement benefits plans • Vacation, holiday & sick pay If you are interested in this opportunity, please send a Word copy of your resume to Christin@selectgroup-rtp.com. The Select Group was founded in 1999 by an industry leader and veteran recruiter committed to improving the recruiting process in the Triangle area. Today, our award-winning organization places elite professionals in a range of positions from contract to permanent. We're an extraordinary blend of experienced recruiters and customer-focused account managers. Our passion is to place the best candidates in impact positions that power companies and build careers. Visit us at www.selectgroup-rtp.com and discover how we're all about you – You talk. We listen. Keywords: VoIP, telecommunications, telecom, technician, tech, network, networking, routers, switches, Cisco, TCP/IP, desktop support, help desk ]]>

<![CDATA[Join our Major Client company.Uitilize your computer/administrative skills,certifications and communications skills with a Career Path! (MCP,A+ are preferred,Strong Windows XP and STRONG Office skills (Word and Excel) to create documents and spreadsheets. POSITION DESCRIPTION: Will support Asset Management Supervisor:The company offers extensive training:opportunity to utilize your MS Office skills and computer troubleshooting abilities and communications skills (to assist in meetings with presentations of created documents!) General Duties: Software image creation/maintenance tasks such as configuration, software installation, preparation and support will be the broadest requirement for this position. The software specialist will maintain all current software images for field based computer systems. SPECIAL TRAINING, EDUCATION, KNOWLEDGE & SKILLS REQUIRED: 1. Prefer one year experience in a computer support environment 2. Advanced computer troubleshooting skills, both hardware and software based problems. 3. Extensive knowledge of personal computer based operating systems, including but not limited to Windows XP Professional and Vista . 4. Experience with supporting an Active Directory environment,but will train! 5. Strong Microsoft Office 2003 and client side Exchange applications knowledge. 6. Basic Windows scripting skills are preferred but will train! MAJOR DUTIES: 1. Creation/Maintenance of all current field based computer system software images including patch management, software installation/updates, and configuration to corporate standards. 2. Responsible for the maintenance and storage of all company supported PC platform software images. 3. Responsible for the maintenance and storage of the Asset Management software repository. 4. Utilization of the corporate patch management application to update software and to assist Information Systems in administering the patch management system, when needed. 5. Perform testing on updated software images to ensure application and operating system compatibility and the stability of all applications. This includes direct coordination with Project Development and Marketing to foster the appropriate testing routine before distribution. 6. Distribution of production software images to select personnel by way of optical media as dictated by the Asset Management procedures manual. 7. Special Project work including research, documentation creation for projects, software image maintenance, log maintenance, and minor windows batch scripting. 8. Responsible for the movement of computer objects between organizational units within an Active Directory environment. 9. Provide technical support functions to field office personnel, where needed. 10. Maintaining a neat and orderly work environment and warehouse. 11. Other duties as developed and assigned by supervisor. ***This is a Superb Temp to Hire (permanent) position with our Major Client. Hours:8:00am to 4:45pm Monday-Friday.Company offers an excellent Benefit Package.Extensive Training Program with Career Advancement Opportunities. ]]>

<![CDATA[Job Description Assist in day-to-day technical support of end-users and business teams, and work with Engineers and Developers on mission-critical projects. Great opportunity for advancement in a fast-paced environment with a diverse set of technologies including Linux, Windows, Layer-2/3 networking, enterprise storage and virtualization. You will be working with a talented team of software engineers, IT professionals and business leaders to solve complex technical problems and enable the business to succeed. Candidate Profile The ideal candidate is a self-starter and one who is willing to learn, teach and work in a team environment. He must have a degree in Computer Science or related field, or have 3-6 years of experience in the Information Technology field. You must be friendly on the phone and in person and be able to patiently work with end-users to solve their problems. Creative problem solving skills are very important for success in this position. Job Responsibilities Take technical support calls on issues ranging from PC problems to printing to network connectivity and VPN troubleshooting Setup and preparation of new computing equipment and distribution to end-users Ability to read and understand information security regulations, laws and internal policies and then apply those in your day-to-day duties Manage Windows and Linux servers in production and development environments Configure and manage corporate email infrastructure Participate in team and individual projects and deliver on schedule Candidate Technical Skills Windows Server 2000, 2003, 2008 CentOS 4, 5 Microsoft Exchange Microsoft Terminal Server Data Backup and Disaster Recovery Solutions Cisco or HP Layer2/3 Network & Application Load-balancing Firewall Administration VPN Configuration and Administration iSCSI SAN Administration Citrix XenServer or VMware ESX Experience Apache Administration, Tuning & Security Sendmail Configuration and Administration Information Security Fundamentals Windows XP Support Skills About RPS Technology We are a consulting and services organization focusing on software and web application development, deployment and consulting. We also deliver managed hosting and security services to companies in a variety of industry verticals including financial services. RPS has been in business since 2005 and works on projects for some of the largest financial institutions in the US. We also deliver server virtualization and enterprise storage solutions through our Software Services Division. RPS prides itself on achieving excellence in everything we do. We work on mission-critical projects for our customers; they expect the best, and we deliver. We are headquartered in Cary, North Carolina in Regency Park. Please send your resume and cover letter to Susan Frazier at sfrazier@rpstechnology.com if you would like to be considered for this opportunity. ]]>

<![CDATA[We currently have positions available for Laser Printer and Copier Repair Technicians. We are a local company that specializes in sales and service of refurbished office equipment. Responsibilities include: Refurbishing used laser printers & copiers Parting out old printers, faxes and copiers This is an entry level position, but prior experience is a plus. Experience can be in other mechanical maintenance fields such as auto repair. We need someone with dependable transportation who can lift at least 50 pounds. Please be aware that we conduct employee background checks. There are no night or weekend hours with this position- as all work is done during standard business hours. We will consider applicants for part-time work Please forward a resume and salary requirements. Resumes with out salary requirements will not be considered. ]]>

<![CDATA[Bored easily from the same daily routine? Looking for a change of scenery that provides consistent new challenges? Can you handle a fast paced environment with new opportunities to learn and implement state of the art technology? AnythingPC could be the place for you. We are on the grow again and currently in need of a part time computer technician for our Cary retail location. As a technician you will work with customers to provide the following services: o Diagnose and repair hardware specific problems on laptop & desktop computers o Diagnose and repair software specific problems on systems to include all Windows based operating systems o System building/ testing / preparation o Interface with customers requiring system repair, upgrades or new purchases o Onsite client visits to perform maintenance at site location The ideal candidate will possess strong troubleshooting skills and have a good working knowledge of computer hardware and all Windows based operating systems. Must possess good customer service skills and interface well with customers in repair situations. Must be able to work independently and be self-motivated. Good organizational skills are required. Prior technician experience required. We offer competitive pay rates and benefits are available should it become a full time opportunity. Some weekend work required. Please submit resumes to jobs@anythingpc.net or fax to 919.852.1923. Applicants will be required to pass a computer knowledge test. ]]>

<![CDATA[This position is responsible for the Desktop Support for the Navy/Marine Corps contract. You will provide on-site hardware and software support for the Navy/Marine Corps computer systems, peripherals, and printing devices. You will install, configure and troubleshoot various software and hardware. You will maintain servers and local Microsoft Windows systems. You will also be responsible for re-imaging machines, installing systems, and create user accounts. Monitor Remedy queue for new call tickets, administer Windows 2000, 2003, XP accounts. Troubleshoot network connectivity issues on Dell workstations and laptops. You will perform services to include file servers, blackberry users, LAN/WAN, active directory, and exchange accounts. This position requires a current Security Clearance (SSBI). Requires some overtime and local POV access for completing services in support of customers within the Camp Lejeune geographical area. ]]>

<![CDATA[This position is responsible for the Desktop Support for the Navy/Marine Corps contract. You will provide on-site hardware and software support for the Navy/Marine Corps computer systems, peripherals, and printing devices. You will install, configure and troubleshoot various software and hardware. You will maintain servers and local Microsoft Windows systems. You will also be responsible for re-imaging machines, installing systems, and create user accounts. Monitor Remedy queue for new call tickets, administer Windows 2000, 2003, XP accounts. Troubleshoot network connectivity issues on Dell workstations and laptops. You will perform services to include file servers, blackberry users, LAN/WAN, active directory, and exchange accounts. The position requires a Secret Clearance Must be avail to work 8hrs/day between 0630 and 1700. Shifts may vary during that time frame. Must be able to carry Computers and Printers up stairways. ACTIVE SECRET CLEARANCE is required for consideration.]]>

<![CDATA[The primary responsibility of this position is to provide remote and on-site management, maintenance and support of our client's IT assets and applications. This is a contract-to-perm position. Primary Responsibilities • Perform maintenance tasks on customer's servers and workstations. Primary focus is workstations. • Diagnose and repair PC software and hardware issues. • Provide support for client's IT environment via chat, email, ticketing system, phone and on-site visits. • Research technology solutions that assist clients in meeting their business goals. • Provide technology advice and consulting to client. • Create and update support tickets and other service documentation through the tools provided by the company. Secondary Responsibilities • Provide a polite, professional customer focus. • Participate in ongoing technical and non-technical training programs. • Create and update knowledgebase articles through the tools provided by the company. • Other duties as assigned. Experience • 1-2 years supporting and maintaining PCs and laptops. • Experience with workstation hardware and peripherals. • Some experience with Windows server products. Requirements • Excellent verbal and written communications skills. • Customer focused; friendly but professional. • Thorough, organized, trustworthy and reliable. Preferred • A+ and/or Network+ certification. • Experience providing support via remote access tools. ]]>

<![CDATA[I am in need of a VMware Instructor that has the following qualifications: VCP Certified on Version 3 required VCI certified as well. Background check is required and I would be able to provide a course outline to discuss which courses you would want to instruct. Apex Systems is a leading provider of technology staffing solutions to Fortune 1000 and mid-sized clients across North America. With a core focus on Information Technology, Telecommunications, and Engineering, and a proven recruiting model, Apex Systems has become one of the most in-demand staffing companies around for providing short-term, long-term, and temp-to-perm staffing solutions. Apex Systems offers the following to all employees: Health Insurance - Dental Insurance - Vision Insurance - Life Insurance - Short Term Disability - Hospitalization Coverage - Matching 401(k) - Direct Deposit - Weekly Pay Periods - Overtime Pay - Referral Bonuses. Apex Systems, Inc. is an Equal Opportunity Employer. Apex Systems, Inc. does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by application state or federal civil rights law. ]]>

<![CDATA[Firmware support technician needed for local manufacturer. Must have the ability to perform routine configuration changes. Very important to have great customer service skills, willing to work OT as needed and be a team player. Some travel may be required. BSEE preferred but will consider experience in place of education. Contract position.]]>

<![CDATA[Experienced Support Technician needed for a growing manufacturer in the Raleigh area. Must have GREAT customer service skills in order to answer customer calls, open and assign cases and assist in the maintainance of their database. Flexibility to work OT a must! BS in CS is desired will consider experience in lieu of education. ]]>

<![CDATA[MRecord is a fast growing software development company that has created some awesome solutions for the health care industry. Our solutions are implemented in medical practices and doctors offices all over the country. We pride ourselves on customer service and are looking for someone that shares the same ambition. While we we are growing fast, we still maintain a small office setting. (Learn more about us : www.mrecord.com) The Position - Customer Support Manager: We are looking for the perfect candidate that can help us manage our rapidly growing book of business. As the Customer Support Manager you will be responsible for: Delegating ang managing support team. Implement processes and protocols needed to ensure customer satisfaction. Training clients on the various MRecord software Managing client specs and customer services issues Anything else that makes our clients happy and helps our company grow The Perfect Candidate: We need someone that is comfortable in a fast pace, continually changing environment. We need someone that can take ownership of their role and deliver exceptional results to our clients and team members. We need someone that takes pride in getting the job done and then doing it again. We need someone like you if: You are reliable and hard working You are dedicated to your work and do not let obstacles prevent you from accomplishing your objective You can creatively think about new solutions to simple and complex challenges You are willing to go above and beyond for each and every client, all the time You have exceptional phone etiquette and can handle difficult situations professionally You have medical office or medical transcription experience, but is not required WIIFM (What's In It For Me): Salary starting in the low $30Ks Opportunity for performance based pay increase and bonuses HSA, 401K, and other benefits ]]>

<![CDATA[DW Technology Services, a company which contracts with a growing local CPA firm in Raleigh, NC, is seeking qualified individuals to assist our Information Technology Department. We are looking for a person with an interest and enthusiasm for IT work who will enjoy and appreciate an environment where they can grow and learn while working under the supervision of a professional with 20+ years of experience. We are looking for an individual who is organized, self-motivated and customer-service oriented. Basic Requirements • Interested in a career in IT support and working toward a degree in that field • General comprehension of computers and computer networks • Ability to interface with customers by phone, email, and in person • Ability to configure and install computer hardware equipment • Ability to install and support a variety of business applications Experience in one or more of the following areas is a plus: • Basic understanding of the Internet, LANs, and WANs • Experience with Microsoft operating systems • A+ or other Microsoft certifications • Virtualization technologies • Linux operating systems • Website development • Database programming We are looking for an individual to work 15-20 hours a week. The hours are flexible and may be planned around your class schedule or other outside responsibilities. Some after hours and weekend work will be required. This is a great entry-level opportunity that could lead to a full-time job with us down the road. At the very least, you will be gaining the skills and experience that employers find very valuable. Starting pay is $15 an hour with opportunities for raises. Feel free to visit the CPA website at www.tjtpa.com. If you are interested, please email your resume and cover letter to john.broadfoot@tjtpa.com or FAX to 919-571-7089. ]]>

<![CDATA[Tired of working 60/80 hrs/ week? Want a job where you feel like an integral member of your team? Employment at our company offers a more balanced lifestyle, lower stress, and a supportive atmosphere all within a small business environment. Our company holds core values such as integrity, honesty, & authenticity. We believe in achieving life balance, placing people over product, offering product excellence and heroic customer service, running lean & paying-as-you-go, investing profits to make other values possible, contributing profits to help the less fortunate. Our company’s purpose is to develop and help implement technological solutions to problems hindering the advancement and welfare of humanity. Our company offers generous compensation and benefits to include vacation, retirement plan, insurance and more. Come join a winning team! Skills MS SQL Server and SQL Server Scripting Excellent communication and people skills Position Description 1. Installation Management - Coordinate the installation and training schedules for new clients. Involves help in mapping client data into our software and data validation when interfacing our products to existing client systems. 2. Client Training – Conduct web/teleconference based training sessions according to pre-defined client training plan for new clients and answer questions and conduct supplemental training sessions for established clients. 3. Support- Offer customer support and training to clients via email and phone calls regarding the operation of our software products. 4. Testing- Create and test data sets and test modifications to our Department ManagerTM and College AdministratorTM products before new versions are released to customers. 5. Backend Database Support- Use remote access software, MS Access, and MS SQL Server, for repairing client databases, trouble shooting and resolving problems with product upgrades. In addition, it involves loading and manipulating data sets in MS Access. 6. Consulting Services – Act as a remote project manager for clients during software implementation. Includes developing client cost accounting and internal coding systems, performing data validation, configuring software security systems, and running data import procedures. ]]>

<![CDATA[(Temporary Appointment - up to one year) The North Carolina School of Science and Mathematics (NCSSM) is a premier public, residential, co-educational high school for juniors and seniors with high intellectual ability and commitment to scholarship. Established in 1978 and a constituent member of the University of North Carolina System, NCSSM hosts the residential program at its Durham campus and provides distance education, teacher development, and outreach throughout the state. Description of Work: The specialist will assist with a new distance education program, NCSSM Online, in the Distance Education Department. Primary duties include resolve hardware, software, and network problems for faculty, students, and distant school sites; manage the program's server and collaborating with the 3rd party hosting site; work with software vendors to resolve problems and install updates when needed; build web-based applications to support program needs; help faculty install and run new hardware/software technology. Secondary duties include assisting the school Information Technology Services Department in web-based application development and creating and maintaining a virtual computing environment, and collaborate within a team of faculty and staff to help build the network and software components required to run the program. Additionally, he/she will collaborate and assist the School ITS Department as needed. Further information about NCSSM Online is available at <a href="http://online.ncssm.edu" rel="nofollow">http://online.ncssm.edu</a> The position is limited at 20 hours per week, temporary for up to one year, with a wage range of $21-$28/hour depending on the position, experience, and education. The position requires working on-site at the NCSSM campus with occasional work completed on weekends of NCSSM Online events. The position may become permanent, full-time with growth of the program. Knowledge, Skills, and Abilities: • Experience with help desk-type support with end-users in resolving routine hardware, software, and networking issues on Windows, Mac, and open source desktop and server environments. • Ability to manage a server environment including installation and update of network services, server migration, and system management. • Excellent interpersonal and communication skills, ability to work in a team and establish collegial relationships with faculty and staff. • Ability to manage technical projects of varying scales under minimal supervision. • Experience working with Active Directory Services and formal certification (Microsoft Certification or other vendor certification) or significant knowledge with technology platforms such as server configuration and maintenance, application development, database support, and operating system support. • Experience in data management and operational support for MySQL databases, including, but not limited to creating, modifying maintain and deleting tables and schemas. • Interest in staying abreast of current technology as expressed by a history of learning, applying, or training on using new hardware or software applications. • Proficiency using multimedia hardware, software, and equipment and the ability to train others in their use. • Experience and familiarity using academic or corporate learning/training management systems. Minimum Education and Requirements: A bachelors degree in computer science, systems analysis, or related field, and minimum of three years of experience or additional training in computer support, programming, database systems, and network engineering. To apply: Please submit a State of North Carolina application and a resume to: Human Resources NCSSM PO Box 2418, Durham, NC 27715 or fax to (919) 416-2879 You may also contact Chris Thomas at (919) 416-2747 ]]>

<![CDATA[ Job Description POSITION TITLE: Senior Analyst, IT (Senior Network Engineer) POSITION SUMMARY: Design, specify, deploy, operate, and troubleshoot all aspects of the data network. This includes core routers, optical network equipment, load balancing equipment, and building-based switched networks. Work directly with vendors providing Internet connectivity and customers receiving services from our network. Ensure consistent and reliable services and quality customer service. DUTIES & WORK PERFORMED: Participating in and leading projects to evaluate, recommend, and deploy next generation communications services. This will involve collaboration with the OIT Telecommunications, Systems, and Technology Support groups, the IT Security Office, and IT administrators of organizations across campus. Specifically, extensive work on common projects with counterparts is expected. Provide 3rd tier support for network systems, including daytime and off-hours coverage for problems with supported equipment. Respond to such events with appropriate troubleshooting, and problem remediation. Follow-up with any recommendations to change systems or processes to prevent recurrence. Work closely with other engineers and management to develop plans for changing and improving the LAN, WAN, optical, and wireless data networks. Translate high-level designs into specific implementation steps, understanding the wider impact of each change. Effectuate changes as appropriate. Engage in network research when appropriate to aid strategic planning efforts and improve the services available to campus. Develop technical standards procedures for efficient, consistent network operation. Provide cross-training to other technical staff in areas of expertise. SOFT SKILLS: Able to effectively function in a complex and rapidly changing environment. Able to dynamically prioritize work efforts to meet deadlines. Ability to develop informal networks to stay abreast of changes and work in other areas. Able to positively and productively interact with customers, ensuring that their needs are understood. Self-motivation to tackle observed problems, present recommendations, and complete changes as necessary. EDUCATION: Required: A BA/BS in Computer Science, Engineering, or related discipline (or equivalent combination of education and experience.) Preferred: A BS in Computer Science or equivalent combination of education and experience. One or more advanced technical certifications in the field of data networking (e.g. CCNA, CCNP, CCIE). EXPERIENCE & SKILLS: Required: At least three years of progressively responsible experience engineering the networks of large, multi-faceted organizations. Ability to communicate across multiple forms (written, conversational, presentation). Expert knowledge of Cisco IOS and CatOS platforms. Experience deploying and managing a broad array of Cisco equipment, especially: 3750 series switches, ISR routers, 1200 series wireless access points, 15454 optical equipment, and 6500 series switch/routers. Advanced experience managing routing protocols across large campus networks. Specific routing protocols include: EIGRP, OSPF, and BGP. Experience troubleshooting problems with network protocols, including: IPv4, Ethernet, MPLS, DHCP, PIM, MSDP, LDP Ability to troubleshoot problems involving application-layer protocols, including especially HTTP Advanced knowledge and experience operating converged (voice/video/data) networks, including knowledge of: CoS, QoS, RSVP, CAR, WRED, and related quality of service parameters. Advanced knowledge and experience operating MPLS backbones, including knowledge of: RSVP-TE, AToM, EoMPLS, VPLS WORKING CONDITIONS: Typically in a normal office environment. Weekly work within telecommunications room and data center environments expected. Some of these instances may involve work in small and enclosed spaces. Required to lift up to 50lb on occasion. Must possess a valid driver's license. ITI is an EOE. ]]>

<![CDATA[Cisco OPS engineer - CCNA desired We are one of the Research Triangle Park area's leading information technology services companies, and we are seeking a personable, customer-focused specialist to help turn up a large MPLS and Metro-E WAN. This is a direct hire position. If your resume looks -exactly- like the requirements below, we want to hear from you. Candidates not having the expressed Cisco requirements will not be evaluated. JOB DESCRIPTION – Cisco Ops Engineer - 6 month contract Engineer does not have to be local to Raleigh area but should be within a few hours drive of Raleigh area. This role requires extensive travel throughout the North Carolina area. The role of the Cisco Ops Engineer as follows: A. Engineer should have working experience supporting customers in a network operations environment. B. Engineer should have working experience with installing network equipment in racks and in other various locations. C. Engineer should have working experience with private line, Frame-Relay, DSL, and MetroEthernet circuit provisioning and circuit turn-up. D. Enginer should have CCNA certification or equivalent experience. E. Engineer should have working experience and knowledge with the following Cisco Harware: 800 Series Routers 2600 Series Routers 2800 Series Routers 3500 Series Routers 3700 Series Routers F. Enginer should have working experience with Cisco IOS to include: IOS Versions 12.3 and 12.4 G. Engineer should have working knowledge of Cryptography Technologies (IPSEC) H. Engineer should have working knowledge of Generic Routing Encapsulation Tunnels (GRE) I. Engineer should be able to travel extensively (up to 4 days week) and will need to provide their own transportation (all mileage, lodging & food is reimbursed) J. Engineer should have basic Microsoft Windows Desktop knowledge K. Engineer should have all nessary tools needed to perform the above tasks: Basic Hand tools, Laptop Computer, Cell Phone, etc. All applicants applying for U.S. job openings must be authorized to work in the United States. ]]>

<![CDATA[SUMMARY: Provide support of the ITI applications, resolving problems with the appropriate follow-up, creation of application reports as required by management. Maintain a good rapport between IS, ITI and users. Coordinates the operation and support of ITI Application Automated Systems, including the conversion of Manual Systems to Computer Systems. Represents the bank with professionalism both on the job and within the community by performing the following duties: ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned: Supports the Company’s use of the ITI system providing technical support, identifying problems with appropriate follow-up review of the results, maintaining effective relationship between IS and users. Review and recommend new work procedures to make daily operations more efficient for end users. Provide end users with assistance with application problems and resolutions. Maintain and utilize knowledge of systems specifications for updates/changes in products and services. Includes interfacing with other divisions such as Network Administration, Deposit Operations, Data Processing, and possibly 3rd party providers to make appropriate systems changes, allowing implementation or changes to products and services possible. Reviews new releases form ITI, distribution documentation to users and Executive Overview information to Company Executive Officers. Responsible for ensuring that systems &/or software upgrades/releases are made timely and effectively. Supports the Company’s use of the ITI system providing technical support, identifying problems, resolving the problems with appropriate follow-up review of the results. Update application specifications as required. Prepare enhancement request for submission to ITI. Communicates with ITI in researching problems and enhancements to the software. Creation and distribution of reports as requested by management. Testing of new releases, preparation of documentation to users of all release changes, assisting branches with downloads and installs of new releases. Demonstrate an ongoing effort to improve operations, streamline work processes, and work cooperatively and jointly to provide quality customer service to our sales associates. Work closely with our Information Technology Department, Support Services Department, Deposit Operations Department, Data Processing Department, Training Department, and other areas to assist in various support functions and ongoing assistance to our field/sales associates. Serve as a member on merger/acquisition conversion teams. Assist with administration, planning and implementation during M&A activity. Other duties as assigned. SUPERVISORY RESPONSIBILITIES : None QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position will be located in Burlington at our South Main Street location.