Classified Listings

Find jobs, housing, for sale, personals, services, local community, and events.

USA Online local classifieds

Jobs - Technical Support classifieds in san diego

<![CDATA[Are you the person people call when their computers malfunction? Do you fix their problems so fast and easily? Do you consider yourself really competent at fixing computers, synching printers and smart phones etc? And do you like working from home? Then, this position may be for you... support.com. (NASDAQ: SPRT) provides online technology services to consumers and small businesses. support.com provides an award-winning customer experience by using an innovative model that combines a cloud-based technology platform with a fully distributed workforce, support.com is defining a new category of technology-enabled services and growing rapidly each year. support.com is seeking self-motivated individuals to provide expert computer and technology assistance . If you are already helping colleagues and family members to install, troubleshoot, and resolve their technical problems, then consider this opportunity! You will be able to apply the knowledge and experience you have gained in this position. To qualify for this Work From Home opportunity you would need: • Your PC with minimum 3 GHz processor and 1 GB RAM with 1280x1024 minimum resolution. Minimum OS of Windows XP SP2 with latest security patches applied. Recommend 17” flat screen monitor or greater. • Broadband connection (1 MB down / 384 kbps up) • Meet the requirements of the job description below Responsibilities: • Perform analysis on customer’s PC and make product or service recommendations • Supply best in class support to direct consumers on all technology support needs • Use company provided tools to troubleshoot and solve customer technology problems • Maintain high level of customer satisfaction with focus on first call resolution • Identification and removal of Malware and Viruses As part of the process of providing best-in-class customer satisfaction for the technology services you will also be required to do the following: • Answer calls and greet customer or partner sales representative • Review ticket in customer service tracking application • Determine scope of issue • Confirm customer agreement to pricing and conditions of service • Manage credit card processing • Handle requests for refunds per company policies • Follow through on warranty requests or open issues • Encourage completion of customer survey • Close the incident within recommended service times • Properly document all support calls • Adhere to quality standards set by company • Provide feedback on tool, process, and business improvements • Represent company in a professional and ethical manner Skills: • Excellent written and oral communication skills, second language a plus • Can communicate technical concepts clearly to customer’s level of understanding • Excellent customer interaction skills • Very good organizational and multitasking skills • Ability to problem solve and resolve problems creatively • Review SOPs (standard operating procedures) and provide feedback and ideas • Ability to type 30 to 40 words per minute Qualifications: • Minimum of 1 to 2 years of related experience Job roles in customer service dealing with consumers • Hardware / Software technical support • Troubleshooting Windows XP platform to registry level • Home networks (wire and wireless) using multiple network technologies such as switches, routers, printer, etc... • Networking technologies TCP/IP, DNS, Firewalls • Internet connectivity using cable, DSL, satellite, dial-up • Consumer/business peripherals – printers, scanners, fax, MP3 players, digital cameras, cellphones, PDAs • Iternet security in areas of virus and spyware • Courses in technology related fields and customer service. MSDST, A+, HDI Support Center Analyst or other relevant certification a plus. Please apply TODAY! <a href="http://corp.support.com/openings?jvi=o61aVfwW,Job" rel="nofollow"> Click here </a> or visit the careers page on our website at www.support.com Emailed Resumes will NOT be accepted! ]]>

<![CDATA[We are looking for partners in the San Diego area. Become an independent Windows Renew computer consultant and call your own shots. You don't need to buy into a franchise or pay a fortune to own your own profitable computer consulting business. You just need the right tools and guidance. We are a reputable organization with a proven track-record and we will show you exactly how to break into the industry. Our Partner InfoPack will get you started: <a href="http://www.windowsrenew.com/become_a_partner.html" rel="nofollow">http://www.windowsrenew.com/become_a_partner.html</a> ]]>

<![CDATA[Technical Support Engineer ( TS-899 ) The Technical Support Engineer must be willing to work the overnight shifts. We are looking for a talented Technical Support Engineer who want to work with advanced cutting edge Technology. We provide 24 x 7 service and Technical support to our customer and worldwide teams. As a Technical Support Engineer, you would work with our internal engineering team and clients to provide key solutions to complex medical hardware and software systems . Responsibilities Our Technical Support Engineer will provide phone and email-based technical support to our external clients and our network engineers, sales engineers, customer's technicians, and systems administrators who are diagnosing, repairing and debugging complex hardware and software products. • Provide Technical Support to external customers and field personal . • Document and log technology and engagement issues • Strong hardware and software and systems background • You must be able to resolve a full range of technical issues for both internal and external client • You must have exceptional computer and communication skills. • Provide 100% follow trough . • Strong knowledge of web-base tools and medical technology. • Excellent verbal and written communication skills. • TCP/IP networking expertise is a plus. • Strong knowledge of windows applications. • Post FAQ • Track and document client satisfaction and project issues Preferred Skills and Experience • B.S. in Computer Science or related field • 2 year of UNIX experience and 1 year of networking knowledge preferably TCP/IP, Sendmail, DNS and http/https Firewall experience. We offer an exceptional salary and a full range of competitive benefits. . Please forward your resume and salary details ( TS-899 ) ]]>

<![CDATA[Websense, Inc. (NASDAQ: WBSN), a global leader in integrated Web, data and email security solutions, provides Essential Information Protection™ for more than 44 million employees at organizations worldwide. Distributed through its global network of channel partners, Websense software and hosted security solutions help organizations block malicious code, prevent the loss of confidential information and enforce Internet use and security policies. For more information, visit www.websense.com. Websense is currently seeking a Technical Support Specialist for our San Diego Office. We are accepting resumes from candidates in the Bay Area and will offer a relocation package to join us in Sunny San Diego! Job Summary: Answer basic and complex telephone or written inquiries from customers regarding Websense and select third-party products, analyze software and system configurations to identify and diagnose customer-reported issues and recommend corrective actions. Maintain records of customer contact to track customer history and report recurring problems to software development group. Duplicate and escalate complex issues to appropriate functional team, act as a technical advisor to assist Technical Support Analysts and perform special projects as assigned. Candidates will be seasoned, experienced technical support professionals with the ability to resolve a wide range of issues in imaginative and practical ways, the ability to work on problems of a diverse scope where analysis of situations or data requires evaluation of identifiable factors. The candidate will demonstrate good judgment in selecting methods and techniques for obtaining solutions. Essential Functions: Primary responsibilities: Provide technical support via phone and email for Websense software products: answer technical inquiries, diagnose reported problems or configuration issues, recommend possible solutions, follow issue through to resolution or escalate if no resolution can be found. Document all technical inquiries and customer-reported problems in the customer tracking database and in the escalation tracking system, including the nature of the inquiry, and the resolution recommended. Multi-task, prioritize and organize all calls and e-mails sent to you and assigned to you. Research difficult configuration, compatibility or product-defect issues and track results of investigations in appropriate systems. Update the Knowledge Base with solutions as appropriate. Adhere to company policies and procedures regarding customer handling processes, service entitlement verification, customer registration and problem escalation. Contribute potential technical workarounds or resolutions via interaction in technical discussions and via knowledge base documentation. Perform special projects and duties as assigned. Qualifications: Education and Experience: BS degree or higher in Information Systems, Computer Science, or related experience. Five years of technical and customer service experience in a professional industry, in an end-user computing environment, utilizing effective phone and email communication skills. Hands-on experience with at least 75% of the following, with a level 4-5 expertise on a scale of 1 to 5: TCP/IP, Firewalls, Routing, Network Administration, DNS/DHCP, Proxy Servers, Windows 2000, NT, Novell, Directory Services, SQL, Unix, Linux, Solaris. Prefer experience in one or more of the following areas: Cisco and Checkpoint firewalls, Microsoft Proxy/ISA Server, SQL Server. Certifications and/or coursework in many of the following areas: Websense, TCP/IP, Firewalls, Routing, Network Administration, DNS/DHCP, Proxy Servers, Windows 2000, NT, Novell, Directory Services, SQL, Unix, Linux, Solaris. Knowledge, Skills and Abilities: Strong understanding of customer-support standards and processes, including problem resolution, in an end-user computing environment. General knowledge of Microsoft Office and experience creating procedural documentation. Thorough understanding of how computers operate, including familiarity with hard-drives, memory, networks, and other hardware. Basic understanding of TCP/IP, Firewalls, Routing, Network Administration, Proxy Servers, DNS/DHCP, Windows 2000, NT, Directory Services. Seasoned, experienced Technical Support professional with a full understanding of industry practices and company policies and procedures. Resolves a wide range of issues in imaginative and practical ways. Able to work on problems of diverse scope where analysis of data requires evaluation of identifiable factors. Demonstrates good judgment in selecting methods and techniques for obtaining solutions. Ability to interact professionally with senior internal and external personnel. Works effectively with little instruction on day-to-day work and general instructions on new projects or assignments. Committed to providing exceptional customer service and providing measurable results that demonstrate quality customer care. Professional and effective communications skills – both verbal and written. Ability to effectively interact and maintain professionalism with customers at all levels via phone and email. Ability to work independently and as part of a team in a customer-driven, fast-paced environment. Accurately type 35-50+ wpm. TO APPLY: Click here to apply. Websense offers a comprehensive compensation and benefits package which includes Medical / Dental / Vision Insurance Plan options, Flexible Spending Accounts, 401K Retirement Plan with Employer Match, Employee Stock Purchase Plan, Vacation, Sick and Holiday Paid Time Off, Tuition Reimbursement, a Commuter Program including Public Transit and Coaster Subsidy, Gym Discounts and more. ]]>

<![CDATA[The Active Network, Inc. provides technology applications and marketing services to community service organizations worldwide and has earned a reputation as a leading online destination for active lifestyles. The company’s application services help organizations reduce the cost and complexity of managing community activities and fundraising events. Its marketing services offer integrated online and field marketing campaigns that help brands develop authentic relationships with active consumers. Its consumer properties offer a comprehensive destination for the active lifestyle. The Active Network, Inc. is currently seeking a Technical Analyst to join its Active Educate team for a six month contract. As a member of the Support Team the Technical Analyst is responsible for providing customer support, training and implementation services to customers on Active Educate software. Candidates with experience in technical support, customer service or software training should apply! This is a contract to hire position. Eligibility for full-time employment will be based on work performance through the contract period. Primary Responsibilities: • Provide direct telephone support to customers by answering technical questions and resolving customers’ technical issues in a professional and timely manner. • Assist in closing of all open support calls • Recommend or perform minor remedial actions to correct problems • Provide updates, status, and completion information to manager, problem request tracking system, and/or users, via voice mail, e-mail, or in-person communication • Consult with and advise clients regarding program setup • Advise client on alternate methods of solving need or problem, or recommends specific solution • Assist in the editing of training materials and manuals Requirements: • High School Diploma/GED; AA/AS Degree preferred • 1 – 2 years of customer service, technical support, help desk experience • Ability to assess, document, and implement processes and procedures • Must be a self-starter with the ability to multi-task, manage workload, take accountability and deliver results to meet competing priorities in a fast-paced environment • Must possess a service-oriented attitude, and be able to communicate and coordinate well with team members and customers • Excellent written and verbal communication skills • Strong research and follow-through skills • Microsoft Windows Operating System Software. (Windows 98, 2000, XP and Vista) Don't let this great opportunity to work with a dynamic and energetic group of individuals pass you by, please apply now! EEO/AAP Don't let this great opportunity to work with a dynamic and energetic group of individuals pass you by, please apply now! Be sure to include salary history in your cover letter. Active Network is proud to be an EEO/AAP employer and maintains a Drug-Free Workplace. <a href="http://recruit.trovix.com/jobhostmaster/jobhost/ApplyToJobPostResumeExt.do?action=applyToJobExt&context=activenetwork&jobCode=3198&jobTitle=Technical+Support+Analyst&jobSource=0" rel="nofollow"><img src="http://www.trovix.com/img/applynow_button.gif"> </a> ]]>

<![CDATA[Immediate opening for ADMINISTRATIVE ASSISTANT in North County. Excellent secretarial skills a must. Knowledge of and aptitude for basic math and chemistry required. We are looking for someone who is English writing and speaking proficient; someone who can write with no spelling, grammar, or usage errors. If you like preparing and tracking documents, have superior attention to detail, and have an aptitude for math, science, and writing, please send resume and salary requirement to yblair@compoundsolutions.com. No calls please!]]>

<![CDATA[We are seeking an individual to work as a free lance consultant on an hourly basis Duties include: Designing custom reports Creating invoice templates Programming invoice templates Developing searchable fields for tracking inventory The right person for the job will have the following skills: Knowledge of QB Enterprises 10.0 A minimum of 2 years experience References]]>

<![CDATA[MEDNEUTRAL LLC POSITION Technical Support /Call Center Representative (Claim Intelligence) LOCATION La Jolla, California ORGANIZATION MedNeutral LLC offers software and service solutions that enhance the value of medical information used by insurance companies in the processing of claims. Our products revolutionize the claims process by leveraging highly trained medical personnel based in offshore locations and a leading edge software platform that is without peer in the industry. MedNeutral is a portfolio company of Brahma Holdings. Brahma Holdings companies develop and deliver transformational products and services that drive a step change in the productivity and performance of the insurance industry. Our industry knowledge and innovation are centered on the development of technology, analytics and process engineering to increase our customer¡¦s profitability and competitiveness. For more information about MedNeutral, visit <a href="http://www.medneutral.com" rel="nofollow">http://www.medneutral.com</a>. RESPONSIBILITIES Reporting to the Director of Operations, the Call Center Technical Representative will be responsible for the following: Function as a call center representative supporting Internet based software across all fifty states, you will initially be responsible for handling inbound phone and written communications from customers regarding our Claim Intelligence product. You will answer questions, explain the application, and provide troubleshooting as required. Inbound communications will be in the form of telephone calls, e-mail, or IM messaging in the application. Customer contacts will often be interactive with customers seeking immediate resolution to most issues. Our goal is 100% customer satisfaction with the solution systems and our service team. Should the customers¡¦ needs not be fulfilled immediately, you will be responsible for outbound customer updates until the needs are fulfilled. You will log all customer calls, information, help requests and solutions rendered into our call tracking system. The successful candidate must be quick-thinking, self-directed, and able to independently trouble-shoot problems and issues. In addition, he/she must: Communicate explanations, instructions, and feedback orally and in written communication to customers in response to their inquiries. Troubleshoot technical issues, reproduce defects, and communicate problems to Engineering Capturing customer feedback, creating reports, and explaining software bugs in issue tracking logs. You will log all customer calls, information, and help requests into our call tracking system. Maintaining excellent availability to customers; to include occasional after-hours responses. Help communicate customer feedback and needs to internal management. Key to success is a high attention to detail, proactive problem solving, and a superb commitment to customer service. EXPERIENCE This is not an entry-level position. Successfully candidates will possess: Positive Attitude 6 years of Call Center experience specifically supporting software Bachelors Degree Strong demonstrated internet and application skills. Excellent written communication skills. Ability to document problems/questions in sufficient detail for technicians to interpret and resolve. Empathetic & customer service oriented. Articulate with a professional demeanor. Thorough understanding of Internet browsers. Superior skills with Microsoft Word and Excel. Flexibility with work schedule. PROFILE Cooperative team player; good decision-making skills, flexibility, ability to negotiate decisions; build consensus, and drive those decisions across the organization; self confident; self directed and highly motivated; apropriate sense of urgency. Commitment to excellence. ]]>

<![CDATA[HealthLine Systems, a leading software solutions provider for the healthcare industry, is seeking a Client Support/Training Specialist to provide end-user support and training for our medical credentialing, call center, quality, and optometric office software. This position will operate from our Rancho Bernardo corporate office. Support Responsibilities: Work with end users to troubleshoot and resolve software issues over the telephone and via a web-based remote desktop control tool. Training Responsibilities: ·Conduct training in our training facilities, at customer sites, or via the Internet. ·Analyze training needs, develop training objectives, and select appropriate instructional techniques and methodologies for the delivery of training. ·Develop new product training workbooks and materials and periodically update existing ones. Required Skills/Knowledge: ·Strong verbal and written communication skills. ·Ability to quickly assess client requests and identify solutions. ·1-2 years software training or support experience highly preferred. ·Strong customer-focused orientation. ·Strong working knowledge of MS Windows 2000 and XP Operating Systems in a LAN/WAN environment. ·BS/BA in a related program Additional knowledge: ·Practical knowledge of relational database management. ·Healthcare experience is desirable. ·Experience with Crystal reports is a plus. ·Experience with web-based training desired. ·Working knowledge of technical writing for the development of course materials. ·Ability to travel up to 30% of the time. Benefits We offer an employee friendly environment and a competitive compensation/ benefits package which includes: health and dental plans, flexible spending and dependent care accounts, 401K with employer match, ongoing training and career development, education reimbursement, escalating Paid Time Off plan starting with 15 days per year, and holiday pay. ]]>

<![CDATA[Dynamic fast growing company seeks A+ certified computer tech, must be customer service orientated. The position is full time hourly plus bonus we are seeking a part time Tech as well............]]>

<![CDATA[With more than 14,500 members, Vistage International is the world’s foremost chief executive leadership organization, providing unparalleled access to new ideas and fresh thinking through monthly peer workshops, one-on-one business coaching, speaker presentations from hundreds of top industry experts, social networking and an extensive online content library of articles, best practices, podcasts and webinars. Today, Vistage International (TEC’s successor) and its global affiliates operate in 16 countries. Members meet in small groups every month under the same guiding principles—to help one another make better decisions, achieve better results, and enhance their lives. They’re also connecting in ways Nourse could never have imagined, collaborating online, tapping into a vast content library, and learning from hundreds of top industry speakers. Vistage-member companies generate nearly $300 billion in annual revenue and employ approximately 1.8 million employees around the world. Studies have shown that Vistage-member companies outperform their competitors and, on average, grow their revenues at three times the percentage growth rate after joining Vistage. And, that’s exactly what Robert Nourse had in mind. We invite you to visit our website at www.Vistage.com and learn more about the way in which we help our CEOs become better leaders, make better decisions, and achieve better results. Come join our team. We’re very excited to meet you! Just send your resume and salary history to jobs@vistage.com. ***Please write Director of Technical Services in the subject line. RESPONSIBILITIES/TECHNICAL QUALIFICATIONS Reporting to the Chief Information Officer, the ideal candidate will need to have significant experience working with all of the following technologies or in cases where they have not worked with the technology, have a deep understanding about how the following systems work: • Ensure continuous delivery of IT services monitoring of IT systems performance. • Supervise recruitment, development, retention and organization of technical IT staff in accordance with corporate budgetary objectives and personnel policies. • Keep current with trends and issues in the IT industry, including current technologies and prices. • Oversee disaster recovery efforts and emergency response capability. • Mentor and manage a team of four (4) direct reports • From a departmental standpoint, oversee the strategy and global operations of the networks, systems, help desk, facilities, and audio services. • Enterprise class SAN and storage delivery/management • ESX server in a large enterprise utilizing advanced features like HA and DRS • Complex switching/routing environments (VLAN, STP, HSRP, BGP, OSPF, etc) • End-to-end email delivery (Exchange 2007 and 2010 experience a big plus) • SQL Server • Linux • Sitecore • Jive • Large complex Active Directory systems • Security systems such as IDS/IPS, log consolidators, firewalls, web application firewalls • Strong knowledge of DNS, TCP/UDP, IP protocols • Strong Linux/Mac and Windows server experience • Enterprise VOIP systems • Scripting technologies • BC/DR systems such as D2D, tape, multi-site block-level SAN replication and failover EXPERIENCE/QUALITIES • Minimum 7 years experience as a Director of Technical Services or equivalent supporting a worldwide 7X24 web-dominated production environment • Outstanding customer service, written and verbal communication skills • Comfortable managing and supporting both client-server and cloud-based applications • Superior project management skills; the ability to plan, document, and effectively implement or manage the implementation of major projects and systems • Demonstrated skills in developing, implementing and enforcing repeatable processes, control points and KPIs to ensure high availability and high customer satisfaction • Superior vendor selection skills; the ability to evaluate multiple vendors supplying the same solution, select a winner, negotiate contracts, manage delivery and successfully release the product to production. • Ability to multi-task, prioritize and re-prioritize based on shifting requirements and customer needs • Excellent communication and customer service skills • Enthusiasm for a fast-paced and collaborative environment is a must. • Be an excellent troubleshooter that can think fast and come up with effective, timely solutions to difficult technical challenges. • Possess a self leadership quality and be able to keep projects rolling forward with little to no supervision. • Demonstrated success developing a team. We have a great team and the ideal candidate will be as interested in the success of those around them as much as their own. PROFILE Flexible; leader; team member; organized; independent; strategic and analytical; detail-oriented; effective communicator; creative and lively intellect; appropriate sense of urgency; ability to learn new skills particularly technology EDUCATION Bachelor's Degree or Equivalent certifications and/or experience. ]]>

<![CDATA[This is a temporary position (possibility of temp to hire) with a reputable biotech company in the Mira Mesa area. Please email your resume today! SUMMARY: This Help Desk Technician is a Tier 1 support position. It is the first point of contact for internal customers providing technical phone support. DESCRIPTION OF POSITION RESPONSIBILITIES: • Provides Tier I support answering the Help Desk phone line for all incoming service requests; Includes the Emergency Support line. • Assigns incidents to Tier II Support Technicians and alerts supervisor of priorities and problems. • Assists with requests from employees via email, web, walk-ups, etc. • Enters tickets into the service management database for all incoming service requests. • Triages and troubleshoots moderate to complex end user problems; includes using remote diagnostic tools. • Diagnoses and troubleshoots moderate to complex printer problems; contacts vendor support as needed. • Creates and maintains working documents which includes processes, procedures, how to’s, known errors, etc.; contributing to a working knowledgebase • Follows through all calls and issues until resolved. • Adheres to Service Level Agreement timelines and requirements • Maintains files and records for auditing purposes • Assists other Help Desk technicians as needed. • After hours “on call” support on a rotational basis. • Other duties as assigned such as participating in moving of equipment as needed. • ITIL knowledge/experience a plus RELATED BUSINESS/TECHNICAL SKILLS, KNOWLEDGE, ABILITIES (SKAs): • Intermediate to advanced knowledge of Microsoft Office troubleshooting • Basic to intermediate network connectivity knowledge • Experience with Active Directory • Hardware/Software troubleshooting experience in environments servicing local and remote users • Excellent communication skills • Excellent customer service skills including initial contact through problem resolution • Ability to display a positive professional attitude • Good problem solving skills; ability to visualize a problem and think abstractly to work through and solve it • Excellent planning and organizational skills • Ability to multitask effectively • Attention to detail required. EDUCATION AND EXPERIENCE REQUIREMENTS: • Typically requires a high school diploma or equivalent and a minimum of 3-5 years related experience ]]>

<![CDATA[La Jolla Beach & Tennis Club, Inc. is now accepting applications for an IT Manager. The IT Manager is responsible for the development and implementation of goals, objectives, policies and priorities for all technology related processes and systems. Maintains software, hardware and network infrastructure including the coordination of all installation/upgrades, maintaining the least amount of work stoppage in a 24/7 work environment. Strengthens relationships and manages contracts with IT related vendors and service providers. Plans for, selects, coordinates, monitors, and evaluates support staff. Preferred experience in maintenance and administration of Microsoft Windows XP, 2003 Server, Exchange, SQL server, Oracle, Active Directory, VMWare, Great Plains. Experience with hospitality programs a plus (OPERA, Micros Point of Sale System –POS, Abacus). HOTEL IT EXPERIENCE REQUIRED. This position includes benefits such as Medical, Dental, 401k, and hotel, restaurant, and shop discounts. The La Jolla Beach & Tennis Club, Inc. is a fourth-generation, family-owned and operated company dedicated to the operation of a 14-acre beachside resort location in La Jolla, California. The resort includes three properties including the exclusive 98-room La Jolla Beach & Tennis Club, the 128-room La Jolla Shores Hotel and the historic Marine Room restaurant. Resort amenities include 14 championship tennis courts, a nine-hole par-3 golf course, two swimming pools, two additional oceanfront restaurants and cocktail lounges and one of Southern California's only private beaches. Apply online at www.ljbtc.com or in person at 2000 Spindrift Dr., La Jolla, CA 92037 (Mon.-Fri., 9-5pm). ]]>

<![CDATA[CCS Summary: Since 1969, Center for Community Solutions (CCS) has been creating safe and healthy communities with a core emphasis on the prevention and intervention of sexual assault and relationship violence. Our mission is to end sexual and relationship violence by being a catalyst for caring communities and social justice.(www.ccssd.org) Position Summary: This employee lives on-site at our North County transitional housing facility, NSN, and is responsible for performing and/or coordinating the continuous inspection, maintenance, and repair of our facility with a focus on safety. This employee assists the Director of RSV (Residential Services) and the North RSV (Residential Services) Manager in preparing and maintaining the units for occupancy at a level that meets agency standards for a safe, sanitary and welcoming living environment. The NSN Facility Assistant must develop and maintain effective professional relationships with residents and staff, as well as volunteers and outside contractors with whom they will serve as a liaison for repairs/maintenance projects. Essential Job Functions: 1. Facilities and Administration • Carry out duties with a focus on providing safe, sanitary and welcoming living conditions. • As directed by supervisor, carry out minor maintenance/repair work as needed, including, but not limited to: minor plumbing repairs, fixing small cabinetry damage, painting unit interiors, moving furniture, and installing small items throughout the facility (such as shelving in the laundry room or padded mats in the playground area). • Organize and maintain copies of all facility keys in a safe location within his/her unit. • Personally maintain all units in move-in ready condition, communicate with supervisor regarding anything needed for doing so and, when required, involve other RSV team members in those communications. • Conduct weekly facility inspection to assess safety, preventative maintenance and repair needs. • Communicate with supervisor and other appropriate staff regarding facility issues/needs in a timely manner to determine the process for getting those issues/needs addressed. • As instructed by supervisor, schedule work and act as the on-site liaison for all outside vendors, utility and maintenance personal and project volunteers. • Maintain accurate and thorough records of all work done on the facility, facility needs and concerns, donations, and volunteer hours performed. 2. Resident Support • Prioritize the safety residents and the facility by performing tasks such as: changing the gate code every time a resident moves out and/or as instructed by supervisor, monitoring visitors to the facility, contacting police or other appropriate entities if serious safety concerns arise. • Adhere to agency confidentiality procedures and standards. • Provide respectful and courteous customer service to residents at all times while maintaining appropriate professional boundaries and enforcing housing guidelines. • Communicate to residents any facility maintenance, liability and safety concerns, as well violations of the lease agreement and related housing documents; report concerns to supervisor immediately and, when required, assist in the timely resolution of these issues. • Report observations related to the personal safety, case progress, or crisis state of the residents to their assigned Family Advocates, or other RSV staff as needed. • Foster an environment that works to eliminate barriers to service, particularly for survivors from historically oppressed communities. 3. Teamwork and Collaboration • Meet agency standards in regards to professionalism, safety and service delivery when interacting with clients, community members, agency staff and the general public. • Support the RSV Director’s efforts at establishing and maintaining relationships with community agencies and volunteers that can support NSN and its residents. Assist the Director by communicating professionally and in a timely manner with Auxiliary members, potential donors, volunteers and community partners when assigned to do so. • Serve as a contributing member of the Residential Services Team by participating in regular supervision with Director and attending occasional meetings with project team. • Attend training and development opportunities as required by supervisor. Secondary Responsibilities: • Carry out special projects and other duties as assigned. Essential Job Requirements: EDUCATION • Associates degree or equivalent education and experience in property management, building maintenance or business administration field. EXPERIENCE • Minimum 1 year experience in property management, building maintenance or supportive housing facility operations. • Experience working in a multi-cultural setting. REQUIRED SKILLS, KNOWLEDGE, SPECIALIZED TRAINING • Hands-on working knowledge of diagnostics and minor repairs in plumbing, carpentry, electrical HVAC and janitorial areas. • Familiarity with MS Word and Outlook, as well as data entry and internet research. Comfort in computer network environment. • Pro-active problem identification and ability to apply logic and reason to problem-solving process. • Professional presentation and ability to maintain professional boundaries with residents. • Excellent interpersonal communication, conflict resolution and customer services skills. • Must demonstrate an acceptance and respect for cultural diversity in all its forms, including ethnicity, sexual orientation, abilities, and religious backgrounds and an ability to work collaboratively in an ethnically, linguistically, and culturally diverse environment. LICENSES & CERTIFICATIONS • Complete required portions of the California Emergency Management Administration- (Cal EMA) approved 60-hour Domestic Violence/Sexual Assault Crisis Intervention Training (post-hire). • Accredited Resident Manager or Certified Property Management certificates a plus. PREFERRED SKILLS & QUALIFICATIONS • Oral and written fluency in Spanish desired. PRE-EMPLOYMENT REQUIREMENTS • Department of Justice Live Scan criminal background clearance. • Access to a personal vehicle, a valid California driver’s license, and proof of automobile insurance. • Proof of a TB test showing individual is negative for infectious tuberculosis. PHYSICAL REQUIREMENTS • Must be able to occasionally (33%-66% of the time) lift and carry up to 40 pounds, stoop, squat/crouch, bend, push/pull, reach, grab, twist, engage in repetitive movements, climb a ladder/stairs. • Must be able to constantly (66%-100%) communicate with others verbally (in person and over the telephone) and in writing. • Flexible hours to manage on-site facility emergencies and attend some trainings and meetings. • Infrequent exposure (less than 10% of the time) to dust, fumes, chemicals, when cleaning, inspecting or maintaining the property. Department: Residential Services Reports To: Director of Residential Services Wage Range: Per Employment Agreement Status: Non-Exempt Classification: Hourly Part-time Location: Next Step North (NSN) Hrs/Schedule: 56.47hrs/month, flexible schedule TO APPLY: Please send cover letter and resume to Cristina Sanchez-Kerr at the email address listed above. ]]>

<![CDATA[Some experience please, experience with a broad range of manufacturers is a plus. Part to Full Time. Position requires a reliable vehicle, with a current and valid driver's license and insurance. We are a small family – first, go-green company and are rapidly growing. Salary is based on experience, and the position is part-time to full-time. Fax Resume to 619-456-9627, or reply via email above. ]]>

<![CDATA[Working on USMC IT systems as IA technical system administration support. Specific requirements: A current IA Technical Level I certification, minimum of a two year computer/software-related degree/certificate, five years experience in administering and managing operating systems, MS Windows and Linux Red Hat operating system expertise, switch/router/firewall experience, solid understanding of IA instructions, IA practices and CND. All work is in the vicinity of San Diego (Miramar). START DATE 1 JUNE 2010. Please visit our website at www.prevailance.com and send your resume to resume@prevailance.com.]]>

<![CDATA[GTC Systems is an award winning information technology solutions consulting, staffing, training, application development and managed services firm who is seeking a Help Desk Technician in San Diego ESSENTIAL FUNCTIONS: 1. Provides assistance, guidance, training, and support to clients and Engineers. 2. Provides support for all applications, systems, and equipment designated for GTC Systems Inc, 3. Provides advanced support and resolution for issues related to Network Connectivity and the various printers used at GTC Systems Inc. and GTC Systems Clients. 4. Diagnoses, troubleshoots, and resolves hardware and software issues either over the phone or in person, depending on shift assignment. 5. Escalates issues for resolution in a proper and timely fashion to other tiers/groups within IT, to IT management, and/or to vendor technical support. Works with vendors for proper warranty service and/or RMA replacement of equipment. 6. Logs and tracks calls using trouble ticket database, maintains history records and related problem documentation. Provides updates, status, and completion information to customers, other members of IT, and Technical Services management. 7. Installation of client applications, desktop operating systems, desktop hardware, and related peripheral components and printers. 8. Maintains proper documentation for issue resolution, installations, configurations and inventory of hardware and software. 9. All other duties as assigned. MINIMUM QUALIFICATIONS: 1. Advanced knowledge of and troubleshooting skills with Windows client and server operating systems. . 2. Experience with various utilities such as anti-virus, disk replication, and disk partitioning software. 3. Experience with troubleshooting network related issues. 4. Good oral and written communication skills with an ability to write reports, business correspondence and procedure manuals and effectively present information and respond to question from groups both inside and outside of the department. REQUIRED EDUCATION AND CERTIFICATION: 1. CompTIA A+ certification and one MCP/MCTS or NETWORK + Certifications (other certifications may be accepted in lieu of those listed). 2. Citrix or VmWare knowledge a plus. 3. Computer Degree is desirable. Please email your resume and cover letter to Cat.Nguyen@gtcsystems.com please put Help Desk Technician/San Diego in subject line. ]]>

<![CDATA[We are looking for an intern to work in our Customer Support team primarily supporting end users of our Vue personal video network product. This position makes use of your expertise in customer service, communication and technical troubleshooting. RESPONSIBILITIES Respond to customer support request within established time frames to achieve response and resolution time goals Analyze and quickly identify source of problem and take appropriate course of action Effectively communicate troubleshooting steps and resolution to customer via phone, email, or chat Document all analysis and actions taken for all support interactions into RightNow data base Create and update FAQs, how-to-materials, and training material as needed Assist with QA and internal IT functions Other duties as required QUALIFICATIONS Some experience in a customer facing position preferred Some college; upper division preferred Strong verbal and written communication skills Detail oriented, self motivated and able to balance multiple priorities Dependable, punctual, positive attitude, and professional demeanor Experience with IP networking and basic router.firewall configuration a plus Strong experience with YouTube, Facebook, Flickr, Twitter and other social media sites Experience with SQL a plus Experience with RightNow a plus AVAAK, Inc. is an exciting venture-funded start-up in the wireless video network market. We are looking for talented individuals to join an exciting company that is creating revolutionary video networking products that enhance people's lives by extending the reach of video in innovative and unique ways to improve security, increase productivity, miximize communications and elevate efficiencies for a broad spectrum of customers. Please submit resume and cover letter to jobs@avaak.com for consideration. AVAAK is an equal opportunity employer. Local Candidates Only. You must be able to work locally in the San Diego area. Without exceptions, no consulting or remote arrangements will be considered. ]]>

<![CDATA[Technical Support Representative Do you like computers and people, are, hardworking, and eager to learn more? If so, we are looking to add another team member to our small, but fast growing company. Job Description: We service real estate agents with our web based technology. Currently we are seeking a Technical Support Representative to provide level-one technical and product support assistance to Showingsuite.com customers via phone, email and live chat. Responsibilities: • This position deals with our web based software. The successful candidate must be tech savvy and have a thorough understanding of all company product, policies, and procedures. • Must be able to anticipate and resolve customer issues in a professional and timely manner. • Must desire to improve our service and take ownership of their position. Expected to communicate professionally on all levels and provide prompt response and resolution to all assigned inquiries. • Ability to work both independently or collaboratively in a team structure in a fast-paced, dynamic environment. • Provide superior customer service and remote troubleshooting assistance. Must be organized, creative, and solution focused with a positive attitude. Qualifications: • This position requires excellent computer skills. Previous technical position highly desired. A bachelor’s or associate’s degree in a technical field is preferred but not required. Additional work experience and/or technical certifications may be substituted in lieu of degree. • Strong PC skills and knowledge of MS applications. • Must have excellent verbal and written communication skills. • Must be extremely detail oriented, organized, and professional. If you like what you’ve heard so far, enjoy problem-solving, and have excellent communication skills. For consideration you must submit your resume along with your hourly salary history / requirements. For more information on our company www.ShowingSuite.com ]]>

<![CDATA[Growing Biotech Company Great Company .... High Energy Environment Our Technical Support Manager will be responsible for the management of our Technical Support team. We are seeking a driven Technical Support Manager for our client's 24/7 Technical Support Center. Specific Responsibilities: Technical Support Manager providing leadership and project management to our Tech Support Team * Manage Technical Support department and direct their daily activities * Monitor Technical Support e-mail, phone queue (call center), and cases to ensure rapid response times * Establish and maintain lines of communication with engineering and software development on design, reliability, and maintenance issues * Manage / maintain the CRM System; customer and account system; and licensing and case information * Select, develop, and evaluate personnel to ensure the efficient operation of the team * Develop and implement standards, procedures, and processes for team * Identify opportunities for process improvements, cost reductions, and efficiencies * Manage complaint handling system and adherence to our Quality System * Assist in deployment of new software releases to customer base * Produce and present metrics and analysis to Operations and the Senior Team * Work closely with distribution partners Required Qualifications: * 4+ years experience managing a technical support department * Ability to communicate by telephone, e-mail, fax, and written correspondence, and in person, with applicable company personnel, suppliers and customers * Ability to respond to "on call" issues outside of scheduled work hours * Ability to travel as needed * Maintain records on work volume, productivity, performance, and attendance of representatives, and prepares reports as needed. * Outstanding leadership skills * Strong verbal communication skills * Possess strong desire and experience in coaching and developing employee skills for success * Team player who values being part of the next revolution * Demonstrated accomplishments throughout work history in achieving predetermined objectives * Demonstrated success in managing a 24/7 call center and staggered shifts * Experience in strategic planning and experience * Deal effectively and professionally with pressure and capably performs while still managing and prioritizing in a stressful environment * Good interpersonal skills * Must be able to deal directly with customers by phone, e-mail, and in person * Solid organizational skills * Must communicate effectively with team and in cross-functional meetings Preferred Qualifications: Bachelor's Degree Medical Device, Healthcare or Life Sciences industry experience Compensation Exceptional salary and full benefits package Please forward your resume and salary details with job code TSM-4567-1 ]]>

<![CDATA[Applications Sales Specialist ( Digital Imaging ) Expanding Biotech We are seeking a high energy Applications Sales Specialist to join our fast growing Biotech operation. Our Applications Sales Specialist must have strong expertise in digital imaging ,sales, on site presentations and client engagments. West Coast and the US. Responsibilities: The Applications Sales Specialist ( Image Analysis ) will work in tandem with the sales teams to deliver the highest quality of technical customer service. Your job will be to answer highly technical questions and help demonstrate how the company’s products can maximize workflow. Essentially, your job will be to help explain how applying the company’s technology will save time and money. Desired Experience: Digital Pathology-Image Analysis Experience Understand image analysis tools Project Management Experience Histology/Pathology applications Sales Support Strong verbal and witting skills Customer Service Client engagement Laboratory Experience Previous Sale experience Image Analysis background Medical or Clinical Setting Reference Laboratory Histology Laboratory Workflow Science Educational Background MS or PhD Preferred 40% to 60 % Travel Immunohistochemistry Customer Interaction Experience Customer Services Knowledge of IHC workflow Knowledge of CLIA, CAP and GLP guidelines is a plus Compensation & Benifits We offer a very attractive compensation package for this position includes a competitive base salary and an above-average bonus plan. A comprehensive benefits package. A rapidly expanding company means that significant opportunity exists for career advancement and professional development. Please forward your resume salary details with the following (Job Code IE 197-09) . Thank you for reviewing our current opening. ]]>

<![CDATA[<img src="http://wiredtalent.com/Images/WiredTalent-logo.gif"> <a href="http://www.wiredtalent.com" rel="nofollow">www.WiredTalent.com</a> Minimum Requirements: • Experience with phone customer service a MUST • Able to work 40/hours per week with a flexible schedule • Able to work overtime when needed (Overtime rate: time and a half) • Good computer skills and knowledge of MS Office • Strong oral and written communication skills and strong planning, organization, problem solving and execution skills • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form • Knowledge of video games a PLUS!!! Primary Responsibilities: • Takes phone calls and assist all customers with their issues • Be logged into the phone at all times, using the Auto In, AUX, and After Call features • Respond to emails in a timely manner, while being courteous and addressing their issue the best way possible Enjoy the perks of being a Wired Talent Team Member: • You get a great job! • You're eligible for health benefits after your first week of work! Our employees tell us we have the best benefits in the industry! ]]>

<![CDATA[CariNet, Inc., a global leader in the dedicated server market, is looking for talented individuals to join this growing global Internet-solutions provider. Our team members are experts in Linux, Windows, and Cloud Computing. If you have some basic troubleshooting and networking skills and are interested in becoming a master, CariNet offers a fantastic career opportunity. Required skills: Basic hardware and operating system configuration and troubleshooting abilities. Linux and Windows skills: - Basic troubleshooting/operation - Command line, file management and permissions - Network configuration - LAMP/WISA - Linux: LPIC-1/2/3 a plus - Windows: MCP a plus General skills: - Ports and protocols - Basic understanding of web protocols (HTTP, FTP) - Basic email server and client troubleshooting (SMTP, POP, IMAP) - Knowledge of DNS - Networking concepts (TCP/IP, ethernet, switches, routers, OSI model) - Internet Security - Hardware troubleshooting - Willingness to work hard and excel Communication: - Fluent in spoken and written English - Spanish or other languages a plus. - Able to read and comprehend technical documentation. Other Requirements: - Schedule: You MUST be able to work nights and on weekends. - Must be able to legally work in the US - Drug test and employment verification required prior to hiring - This is an on-site position. Applicants should be local as we are looking to fill this position immediately. Additional consideration given for: - Certifications (RHCT, MCP, CCNA, LPIC, etc.). - Previous customer service experience. If interested please respond to this ad with your Resume attached. ]]>

<![CDATA[ Large manufacturing company in North San Diego County seeks an experienced Customer Service Representative for a temp to hire position. Must have experience taking calls from customers having issues with a product, and be able to troubleshoot the mechanical problem and provide a solution . Must be able to read blueprints and schematics. Experience from industries such as heating/cooling, mechanical, cable installation, maintenance and/or plumbing are desired. Qualifications: • Minimal 1 year experience providing technical support via phone and email • Must be able to ask customers appropriate questions and be able to troubleshoot the issue • Excellent telephone skills, dealing with demanding deadlines and ability to multi-task • Ability to perform data entry and keep files organized • Swimming pool experience a PLUS • Oracle database experience a major PLUS If you meet all of the above qualifications please email resume as a MS Word doc ASAP The Eastridge Group of Staffing Companies is an equal opportunity employer. ]]>

<![CDATA[Location: Del Mar, CA 92014 Status: Full Time 30+ Hours Per Week Job Category: IT Technician We are currently seeking a skilled field technician with the drive and determination to help us support our current client base and sales efforts. We are looking for an individual who is a problem-solver and has a proven track record of working within a team environment to successfully address challenging user computing issues and supporting sales by identifying customer needs and developing solutions to address them. The individual must be willing to learn and grow with our thriving company. They must also be willing to follow our SOP’s and thoroughly address every situation. If you have the knowledge and the desire, we would love to hear from you. Our field technicians are responsible for maintaining user uptime and improving their computing experiences through effective onsite maintenance, problem identification and resolution activities. We also require a desire to grow and develop the organization’s perception with existing customers through exceptional customer service. Candidates must be energetic and focused with a diligent work ethic, the ability to consistently communicate with our manager on a daily and job by job basis and file reports with thoroughly and promptly. This position requires dedication, persistence, follow-up, effective utilization of provided resources and unbeatable customer service. The candidate must have a flexible daily schedule between Monday and Friday and have access to a reliable personal vehicle. Our company will offer compensation per mile that will be discussed and decided upon prior to hiring. Our company is a small business that deals in business and home user computer repair. 60% of our business is conducted on site at businesses in the San Diego area, however, we do travel to homes and accept repairs at our headquarters. Our technicians are expected to travel between Southern San Diego and Oceanside as well as our office in Del Mar to remedy our customer’s computer complications. Minimum Skills Required • A self-started with proven computer and networking capabilities • 3+ years experience • Experience with Small Business Server 2003 and 2008 • Experience with Exchange • Ability to research and fix problems • Strong knowledge of pc’s and networking • Experience in XP, Vista, Windows 7, Server 2003 and 2008 • Experience with wide range of software and hardware This Position Entails: • Onsite and Offsite Virus/Malware Removal • Server Maintenance, Set up and Repair • System Troubleshooting • Installing New Hardware • Personal Interaction with Customers The Successful Candidate must be: • Professional and articulate • Interpersonally adept • Technically proficient • A relationship builder • Willing to Grow with the Company PTO includes vacation and sick compensation offered to employee. There will be bonuses included for good performance bi-yearly. There will be a standard 90 day probationary period upon hiring. Qualified candidates please submit a current resume, along with salary history. ]]>

<![CDATA[we are a computer repair lab and is currently looking for a computer tech that will be run the lab around 2-3 times a week and about 2 of every 3 Saturday for half day (great for students). We offers a part time position with basic hourly pay plus commission for any project and sale, we currently seeking a professional who has a passion for computers, is self driven, and has outstanding customer service. KEY RESPONSIBILITIES The primary function of this position receive/release computer from the lab, diagnostic and solving simple computer hardware and software issues . The candidate will resolve basic technical problems. • dealing with desktop and laptop technical issue (diagnostic and repair). • installation of laptop and desktop hardware/software and windows OS • Perform lap computer and equipment maintenance. • Perform simple office tasks REQUIRED SKILLS As Lab Technician the ideal candidate will need to have thorough knowledge and experience in the following: • configuration, installation, and troubleshooting most laptops/desktop systems. • Installing, maintaining and troubleshooting windows problems. • antivirus and anti malware/spyware solutions. • basic networking knowledge • Ability to handle multiple concurrent calls/tasks in a fast paced environment. • Excellent analytical and troubleshooting skills. • Excellent written and verbal communication skills. • outstanding customer service ability • Must be flexible with shift coverage (usually we update shifts 24-48 before) • Must have his own transportation and ability to work as a subcontractor (1099 form) Extra Advantage knowledge, please note and the email you send us if you have one or more of the following: • Mac OS technicians level knowledge. • CCTV/low voltage/networking or electronics knowledge. • have working experience as a computer technician AND customer service (not have to be at the same position) • have sales experience. • windows OS scripting/programming knowledge. While on-the-job training will be provided for specific clients, the applicant must possess the fundamental knowledge to troubleshoot and resolve client issues using deductive reasoning skills. The applicant must be able to work with minimal direct supervision using tools provided. Documentation of steps taken to resolve an issue is required. To apply please send us your resume with cover letter and salary requirement! application that won't incluse all of them will not pass!]]>

<![CDATA[Leading Shipping Case company in Kearny Mesa has opportunities for a design engineer with CAD and project management skills . THIS IS AN ENTRY LEVEL POSITION. Job responsibilities will include: • Reporting directly to the Sales Managers, this position will also support manufacturing in developing, modifying foam and case configurations. • Support salespersons with quoting process by sourcing case options and foam configurations Communication with customers confirming accurate and complete drawings packages. • Support the production department with the preparation of timely, accurate and complete production and various other documents • Responsible for maintaining an existing custom products as well as involvement in the research, design and development of alternative product ideas. • Ordering product from manufactures to fulfill customer request and inventory levels. • Design custom interiors per items provided by customer either from cad files, dimensions, model numbers, or actual physical items. • Forward case configuration, layout drawings (if required) and pricing to salesperson • Write purchase orders to vendors to complete the project once approved. • Follow through with all projects to see they are finished in a timely manner. Update Sales Person on status of projects. • Take initiative in Sale Persons absence. Computer Skills/Experience: • Project management skills (MS Project) • Strong organizational and inter-personal skills • General knowledge of QuickBooks, Outlook, Excel, Low Level CAD • Quote custom jobs by obtaining required Information from salesperson • Able to work fast and efficiently • Able to work as a team • Fast learner in fast paced customer service based business The perfect candidate has an exceptional work ethic, a passion for customer service, and can efficiently interpret direction. Fun company to be with, good benefits with vacation pay after first year. Customer base is Hi-Tech, Health Sciences, Industrial, Military and fortune 500s. We are a well established company, 17 years in industry. Full time M-F 7-3:30 with benefit package ABSOLUTELY NO PHONE CALLS Send inquiries and/or resume’ to CMProjectmgr@gmail.com ]]>

<![CDATA[Established in 1995, Synteract is a full-service contract research organization (CRO), dedicated to meeting the various clinical development needs of the biotechnology, medical device, and pharmaceutical industries. We have provided clinical trial services on several hundred studies on over 40,000 patients to over 80 commercial clients, including all phases and across a wide range of therapeutic areas, such as oncology, cardiovascular, ophthalmology, CNS, and virology. We are located atop the beautiful flower fields of Carlsbad, in North San Diego County. As our name implies, our culture is based on synergy and interaction. We offer our employees the opportunity to grow, learn and thrive. If you work hard, but appreciate a balance in your life, perhaps you’re ready for Synteract. We hire capable, dedicated individuals who want to work as part of a multi-talented team, and who seek work/life balance. At Synteract, you will find flexible work schedules, telecommuting opportunities and exceptional benefits. JOB DESCRIPTION As a Help Desk Technician, you will coordinate and execute technical support services to both employees and clients, of Synteract’s personal computers and telecommunications systems. You will receive, evaluate, and prioritize incoming telephone, voicemail, e-mail and in-person requests for assistance from users experiencing problems with hardware, software, networking, and other computer-related technologies, and ensure proper escalation of occurrences; log and track occurrences using a problem tracking database, and maintain related problem documentation; perform installations, modifications, and repairs on PC’s and peripheral devices; image machines for new users or other machines to company standard build; and run diagnostics on computer hardware, and document results as necessary. JOB SKILLS Qualified candidates will possess a high school diploma or general education degree. Associate's degree from two-year college or technical school preferred. Some applicable experience desired; minimum of 1 year. JOB EXPEREINCE Working knowledge of TCP/IP networking and operating environments such as UNIX and Windows required. Working knowledge of Microsoft Office suite, Outlook, Internet Explorer and other desktop applications a must. Must possess a customer service demeanor; must demonstrate a strong sense of urgency, teamwork, keen attention to detail, the ability to plan and organize and to multi-task. For consideration please apply online to <a href="http://www.synteract.com/careers/Careers.aspx" rel="nofollow">http://www.synteract.com/careers/Careers.aspx</a>]]>

<![CDATA[Are you great with customers on the phone? Do you have any sales experience? Our antivirus product NOD32 was named Number One Antivirus Suite for 2009 by Consumer Reports! This is an entry-level position with great possibility for growth! Reports to: Sales Operations Manager Department: Sales Summary ESET's Strategic Solutions Specialist is responsible for generating and qualifying leads for the sales team. This role requires an individual who can handle making a high volume of outbound cold calls and emails; providing information about our products, researching and compiling customer needs, and selling our products via the phone. SSS's require an enthusiastic customer focused demeanor, with a hunter's mindset. Responsibilities: Cold call potential lead lists to generate leads for the sales team Qualify potential customers as leads that are "sales ready" Sell ESET's security solutions to potential customers via outbound phone calls or by directing them to the correct ESET reseller partner based on ESET policies Effectively communicate the benefits and value of ESET's anti-virus/security solutions to potential customers Meet department goals for customer satisfaction, sales volume, call volume and case management Other duties as assigned Skills: 2+ year experience in a B2B sales environment Ability to maintain a high volume of outbound call volume Strong telephone communication skills required Professional, courteous attitude to reflect ESET commitment to quality products and services Ability to multi task, while being detail oriented Proficiency in Microsoft Office products and strong keyboard skills General computer knowledge Travel Requirements: None Entry Level Position Specific Daily Duties of SSR – End-User: Make outbound cold calls daily to prospective leads Promote a minimum of 2 leads per day Make appropriate follow up calls Complete all leads assigned to you from the system Set up New end-user leads in Netsuite as necessary Process end-user payments for new business under 25 seats via the phone Create sales Quotes to end user clients as necessary Respond to Voice mails per company policy Keep accurate notes in all CRM related activities Issuing trial software as necessary according to ESET policy Attend all sales meetings and trainings as required ]]>

<![CDATA[IMMEDIATE OPENING WITH A GREAT COMPANY! Our night-shift employee will provide technical support via ‘phone and email for customers using leading-edge digital products. Must be willing to work the night shift with some over-time. • Field customer support requests, perform problem determination, and turn over problems to engineering. • Troubleshoot Windows networking issues at customer sites. • Track open customer issues, communicate status to customers. • Interface with engineering to develop and test solutions. • Work with engineering and development to install and test new versions of products. • Excellent customer follow-up. • Assist product management in developing and prioritizing enhancement lists for products by communicating repetitive customer issues and relaying customer experiences. • Develop web-based tools to assist customers such as FAQs, online customer status requests, etc. Experience / Skills: • Three - Five years’ experience providing technical support for systems with software and hardware components. • Experience with installation and technical support for Windows-based software products. • Experience supporting products with TCP/IP networking components in a Windows environment. • Good phone and email skills, positive customer-centric attitude. • Well-organized and follow through on commitments to customers. • BS in information technology related field needed • Great benefits including health, 401K and profit sharing IF YOU HAVE WORKED IN A 24/7 CALL CENTER ENVIRONMENT PROVIDING TECHNICAL SUPPORT TO CUSTOMERS REPLY TODAY! ]]>

<![CDATA[FAST PACE, HIGH ENERGY AND LOW POLITICS GROWING BIOTECH COMPANY - IMMEDIATE OPENING! Position requires a highly motivated, hard working, and organized person to manage our 24/7 Technical Support center. Responsibilities • Manage Technical Support department and direct their daily activities • Monitor Technical Support e-mail, phone queue (call center), and cases to ensure rapid response times • Establish and maintain lines of communication with engineering and software development on design, reliability and maintenance issues • Manage/maintain CRM system – customer, account, system, licensing, and case information • Selects, develops, and evaluates personnel to ensure the efficient operation of the team • Develop and implement standards, procedures, and processes for team • Identify opportunities for process improvements, cost reductions, and efficiencies • Manage complaint handling system and adherence to our Quality System • Assist in deployment of new software releases to customer base • Producing and presenting metrics and analysis to Operations and Senior Team • Work closely with our distribution partners Required Qualifications • 5 plus years experience managing a technical support department with CRM and TCP/IP Experience • Demonstrated success in managing a 24/7 call center and staggered shifts • Experience in strategic planning and experience • Deals effectively and professionally with pressure and capably performs while still managing and prioritizing in a stressful environment • Good interpersonal skills. Able to deal directly with customers by phone, e-mail, and in person. • Solid organizational skills • Communicating effectively with team and in cross-functional meetings Preferred Qualifications • Bachelors degree a must! • Healthcare or life sciences industry experience preferred Excellent benefits including 401K and profit sharing. IF YOU ARE HIGHLY MOTIVATED AND HARD WORKING WITH MANAGEMENT EXPERIENCE IN A 24/7 TECHNICAL SUPPORT CENTER SEND YOUR RESUME TODAY!]]>

<![CDATA[This position is for a mature professional service technician. You must have a clean driving record, 5+ years experience on digital copiers and laser printers. You must be honest and a good communicator. You must have current and valid vehicle insurance and drivers license. A broad range of manufactures is a plus. I will check on references. We are a small copier repair corporation serving San Diego for the last 24 years. Compensation is based on experience and is between $10.00 to $18.00 per hour. Hours are between 30 and 40 per week. There is no other compensation offered. Medical Insurance is not offered. Please do not reply if you do not meet these requirements listed above. Please email your resume to scotpcsi@yahoo.com]]>

<![CDATA[Want to work for a Leader of the Reprographics Industry in San Diego? The Reprographics field is a fast and growing industry more today than ever! Do you have passion about people and enthusiasm about your work? Take your 2 or more years of digital printing experience and find a great career! Let us help you!! Location East Village San Diego, CA General Qualifications • Large Format Color Technicians - must have experience with Large & Small format color machines. • Must have a minimum of 2 years of printing/reprographic experience • Digital printing skills – are required. • Adobe Creative Suite experience (Photoshop, Illustrator, InDesign, Acrobat) – is required. • Onyx PosterHouse experience – is highly preferred. • Mounting and Laminating experience – is highly preferred. • HP DesignJet knowledge – is a plus. • Color Calibration skills (X-Rite) – is a plus. • Finishing skills – is a plus. • Pay is $13-18/hr – depending on experience. Key Responsibilities • Plan, orchestrate and produce daily print orders • Troubleshoot problems on a timely basis • Work with Branch Manager and other departments in planning and coordinating daily projects. • Maintain quality standards • Embrace and implement new solutions and programs • Meet and exceed client deadlines ]]>

<![CDATA[Adecco Technical currently has several openings for Technical Support Reps. These opportunties are with one of our most stable and reputable medical device clients here in San Diego, CA. Duties and Responsibilities: * Answers, evaluates and prioritizes incoming telephone, voice mail, email and in-person requests for assistance with hardware, software, networking, customer service and other computer-related technologies. Identifies the priority status of a case based on customer feedback and the nature of the problem. * Consults with advanced team members and their liaisons to understand software and hardware errors. Is familiar with installation of personal computers, software and peripheral equipment. * Interviews customers to gather information about problem and leads user through diagnostic procedures to determine source of error or cause of problem. * Handles problem recognition, isolation, resolution and follow-up for routine customer problems, escalating, more complex issues to advanced team members or department management. Responsible for the overall ownership of the case or will ensure proper escalation processes are followed. * Logs and tracks every customer case using problem management database, maintains history records and related problem documentation. * Performs other duties as assigned. Requirements: * Must be flexible with shift coverage in a 24x7 environment. * 1-2 years experience in technical support. * 2 years experience in customer service, preferably in a call center environment. o High School plus 2 years of college in computer related field or equivalent job experience. Preferred certification in at least one of the following; A+, N+ and MCP. o In-depth knowledge of Win 98/ME/2000/NT/XP and DOS command prompts. o Excellent network knowledge including domain, user rights and network schemas. Please send your resume to Cory Sousa at cory.sousa@adeccona.com for review. ]]>

<![CDATA[Job Description: PROGRAMMER ANALYST Position Summary: Define, analyze, maintain and test business systems software within a budgeted time frame and cost that will meet departmental programming needs and business objectives. Essential Functions: • Works with other programmers, IT staff, and end users to provide technical and business information • Develops charts, tables, diagrams, and procedural statements illustrating data flow, formulas and methods. • Recommends modifications of basic systems detail to compensate for equipment limitations or suggest where alteration may improve, simplify or reduce operating costs. • Codes, prepares test data, tests and debugs programs. • Revises and refines programs as required and documents all procedures. • Evaluates and modifies existing programs to take into account changes in system requirements or equipment configurations. • Possible overnight travel to outlying facilities to assist in programming conversions. • COBOL Programming on IBM Mainframe Required Skills: COBOL, VSAM, JCL, DL/I, DB2, CICS, TSO, Xpeditor, Alchemist, ESP, TELON Qualifications: • 5 + years programming experience • B.S. or Associates in computer science or equivalent • Broad applications and database experience • Strong interpersonal skills, relates well with all people • Strong written and verbal communication • Manufacturing & Accounting Systems Experience • Project & time management skills • Strong work ethic and willingness to learn ]]>

<![CDATA[A large, multi-billion dollar, international organization is currently seeking a Product Manager to support one of their product lines. This company is a manufacturer of electrical components and this position will provide technical, sales and marketing support for the company's sales distributors. Experience Required: - Knowledge of electrical component industry (wires, cables, connectors, etc.) - 5+ Years experience as a Product Manager - Excellent communication and interpersonal skills - Experience supporting a sales/marketing department - Bachelor's Degree]]>

<![CDATA[ Solutions Center Engineer (San Diego) Sony Backstage Remote provides online World Class Customer Service to all consumers or small business needing technical assistance and support.  Using an innovative model that combines a cloud-based technology platform with a fully distributed workforce, Sony Backstage Remote provides an award-winning customer experience that enables people to realize the promise of technology.  Sony Backstage Remote is defining a new category of technology-enabled services and growing rapidly each year.   Sony Backstage Remote is seeking self-motivated individuals for supporting customers in the areas of PC and consumer technologies. If you find yourself helping friends and family to install, troubleshoot, and resolve their technical problems, then consider this opportunity! You will be able to apply the knowledge and experience you have gained in customer service, consumer products such as MP3 Players, PDAs, PC applications, and home networking.   What do you need to qualify for this Work from Home opportunity? <ul type="disc"> <li style="color: black; line-height: 12pt;">Your PC with minimum 3 GHz processor and 1 GB RAM with 1280x1024 minimum resolution. Minimum OS of Windows XP SP2 with latest security patches applied. Recommend 17” flat screen monitor or greater. </li> <li style="color: black; line-height: 12pt;">Broadband connection (1 MB down / 384 kbps up) </li> <li style="color: black; line-height: 12pt;">Meet the requirements of the job description below   </li> </ul> Responsibilities: • Answer calls and greet customer or partner sales representative • Ability to troubleshoot over the phone or remote login • Review ticket in customer service tracking application • Determine scope of issue • Confirm customer agreement to pricing and conditions of service • Manage credit card processing • Handle requests for refunds per company policies • Follow through on warranty requests or open issues • Perform analysis on customer’s PC and make product or service recommendations • Encourage completion of customer survey • Close the incident within recommended service times • Supply best in class support to direct consumers on all technology support needs • Use company provided tools to troubleshoot and solve customer technology problems • Properly document all support calls • Maintain high level of customer satisfaction with focus on first call resolution • Adhere to quality standards set by company • Provide feedback on tool, process, and business improvements • Represent company in a professional and ethical manner   Skills:   • Very good written and oral communication skills, second language is a plus • Can communicate technical concepts clearly to customer’s level of understanding • Very good customer interaction skills • Very good organizational and multitasking skills • Ability to problem solve and resolve problems creatively • Review SOPs and provide feedback and ideas • Ability to type 30 to 40 words per minute • Ability to travel for training and team activities   Qualifications: <ul type="disc"> <li style="color: black; line-height: 12pt;">Must have a high school diploma or equivalent </li> <li style="color: black; line-height: 12pt;">Courses in technology related fields and customer service. MSDST, A+, HDI Support Center Analyst or other relevant certification a plus. </li> <li style="color: black; line-height: 12pt;">Minimum of 2 years of related experience. </li> <li style="color: black; line-height: 12pt;">Job roles in customer service dealing with consumers </li> <li style="color: black; line-height: 12pt;">Hardware / Software technical support </li> <li style="color: black; line-height: 12pt;">Troubleshooting Windows XP, Windows Vista, and Windows 7 to the registry level </li> <li style="color: black; line-height: 12pt;">Home networks (wire and wireless) using multiple network technologies such as switches, routers, printer, etc... </li> <li style="color: black; line-height: 12pt;">Networking technologies TCP/IP, DNS, Firewalls </li> <li style="color: black; line-height: 12pt;">Internet connectivity using cable, DSL, satellite, dial-up </li> <li style="color: black; line-height: 12pt;">Consumer/business peripherals – printers, scanners, fax, MP3 players, digital cameras, cell phones, PDAs </li> <li style="color: black; line-height: 12pt;">Internet security in areas of virus and spyware </li> </ul> We sincerely appreciate the time and effort you spent in contacting us and thank you for your interest in Sony Electronics Inc. ]]>

<![CDATA[Genoptix Medical Laboratory, Carlsbad, CA, is a rapidly growing, specialized CLIA-certified and CAP-accredited laboratory service provider focused on delivering personalized and comprehensive diagnostic services to community-based hematologists and oncologists. Currently, we have an open position in our Carlsbad, CA facility for a Lab Process Improvement Associate. Summary: The Lab Process Improvement Associate will assist in the development and management of continuous improvement processes for our clinical lab testing operations. They will also help to define and track appropriate metrics as measures of performance and success and provide creative solutions for improvements. Essential Duties and Responsibilities: Note: Other duties may be assigned. · Work closely with Lab Operations Manager to review operations, establish relevant performance metrics, suggest and help implement process and quality improvements, all within relevant regulatory guidelines. · Participation in implementation of new tests and lab equipment. · Assist with the interfacing between the IT Department and outside vendors to provide new and improved software/hardware tools for information transfer and data analysis. · Writing and supporting Excel-based data analysis and reports, along with QC software that is user-friendly and conforms to regulatory guidelines. Qualifications: · Desire and ability to work in and motivate interdisciplinary teams. · Demonstrated skills in project and resource management. · Basic computer programming skills or familiarity with good spreadsheet design and VBA macro-writing in MS Excel. · Familiarity with the concepts of process improvement and process engineering is a plus. · Excellent communication and interpersonal skills. Education and Experience: · Bachelor of science degree in a biological, chemical, Biochemistry, or bioengineering discipline. · Familiarity with basic statistical concepts and analysis. · A miminum of 4-5 years of related experience in a laboratory setting · Prefer experience in product development, quality, or regulatory setting in BioPharma or Clinical Diagnostics organization. Genoptix offers a competitive salary package with benefits including vacation and sick pay, extensive insurance coverage, flexible spending accounts, 401(k), employee stock purchase plan, tuition reimbursement and more. If interested, please apply via the following link: <a href="http://tbe.taleo.net/NA4/ats/careers/requisition.jsp?org=GENOPTIX&cws=1&rid=458" rel="nofollow">http://tbe.taleo.net/NA4/ats/careers/requisition.jsp?org=GENOPTIX&cws=1&rid=458</a> ]]>

<![CDATA[Genoptix, Inc. is a fast-growing, CLIA-certified, CAP-accredited clinical laboratory focused exclusively on the identification and management of high complexity hematolymphatic disorders. Currently, we have an open position in our Carlsbad, CA facility for a Clinical Lab QC Technician. Summary: We are seeking an experienced Clinical QC Technician to work within our Quality Assurance/Compliance department. This individual will perform quality control, calibration verification, and routine maintenance on various laboratory equipment. Essential Duties and Responsibilities: Note: Other duties may be assigned. · Perform quality control, calibration verification, and routine maintenance on various laboratory equipment. · Perform trouble-shooting and basic equipment repair as needed. · Maintain master equipment list and maintenance schedules · Organize and maintain equipment and QC records. · Communicate and schedule outside vendors as needed. · Work closely with laboratory supervisors and facilities personnel to assist with equipment-related issues. · Oversee Rees Centron Monitoring System. · Assist with Document Control activities as needed. · Assist with various filing as needed. Qualifications · Experience with laboratory equipment is required. · Requires good laboratory techniques. · Excellent organizational and documentation skills. · Excellent communication skills, both verbal and written. · Experience working with Microsoft Office, particularly Excel, to produce charts, graphs and spreadsheets. · Experience working with pipettes and microscopes is preferred. Education and/or Experience Bachelor’s degree in biology, biochemistry or molecular biology, or related science field, preferred. 1-2 years related experience in medical or scientific laboratory. We offer an attractive compensation package, including competitive salaries, comprehensive employee benefits & stock options. If interested, please apply online via the following link: <a href="http://tbe.taleo.net/NA4/ats/careers/requisition.jsp?org=GENOPTIX&cws=1&rid=444" rel="nofollow">http://tbe.taleo.net/NA4/ats/careers/requisition.jsp?org=GENOPTIX&cws=1&rid=444</a> ]]>

<![CDATA[- Company Description - WebAssist helps designers and developers build better websites faster by providing software and solutions needed to succeed on the web. WebAssist.com hosts a thriving community of over 300,000 designers, developers, and business owners. WebAssist's partners include Adobe, Microsoft, and PayPal. - Key Dates - Posted: 3/5/2010, Start Date: ASAP Job Title: Product Support Engineer Status: Salaried full time employee Location: San Diego, CA 92122 USA (UTC area) - Benefits - WebAssist offers a competitive salary and benefit package commensurate with experience. - Description - The WebAssist team is looking for a talented individual to provide technical support to the WebAssist community for our software products. Principal duties and responsibilities will include but are not limited to: - Help customers with technical questions regarding our software both online and on the phone - Troubleshooting & debugging customer issues - Writing Tech Notes and FAQs - Being an active member in our online community forums - Work directly with QA and Engineering on bug fixes to our products - Provide outstanding and timely customer service - Qualifications - To perform this job successfully, an individual must be able to perform each essential duty with a high degree of proficiency. The requirements listed below are representative of the knowledge, skill, and/or ability required. - Technical undergraduate degree a plus - 2+ years experience with Web technologies - 2+ years experience with database design/implementation - Working knowledge of PHP, HTML, CSS - Strong analytical, technical, and problem solving skills - Excellent communication and writing skills - Be comfortable in a fast-paced, innovative, team environment]]>

<![CDATA[HealthLine Systems, a leading software solutions provider for the healthcare industry, is seeking an Implementation Specialist to manage successful implementation of HLS software products and coordinate resolution of client issues associated with successful implementation. Key Responsibilities Include: • Develop implementation project plans appropriate for each client. • Manage software implementation projects and the resources necessary to ensure a smooth transition with multiple clients simultaneously. Review commitments for technical services, training and project management, ensuring that all commitments are executed according to contractual obligations. • Manage ongoing status meetings and communication with clients to ensure that the implementation project is moving forward in a manner consistent with the project plan. Coordinate resolution of client issues and concerns. • Analyze business needs and make recommendations for automation opportunities. Required Skills/Knowledge: • A Bachelor's Degree in related discipline. • 2+ years software implementation or senior level technical support; healthcare experience highly desirable. • Excellent project management skills. • The ability to manage multiple client relationships simultaneously. • Have professional poise and comfort with leading discussions with client decision makers, end-users and IT professionals. • Ability to travel up to 25% of the time. Benefits: We offer an employee friendly environment, competitive compensation, benefits package which includes: health and dental plans, flexible spending and dependent care accounts, 401K with employer match, ongoing training and career development, education reimbursement, escalating Paid Time Off plan starting with 15 days per year and holiday pay. Interested and qualified candidates should send resume with salary requirements to HR@healthlinesystems.com. ]]>

<![CDATA[Dynamic fast growing company seeks A+ certified computer tech, must be customer service orientated. The position is full time hourly plus bonus, this will be a part time job with hours from 9:00 AM to 12:00 PM]]>

<![CDATA[TITLE NOC - Customer Support Level 1 Midnight Shift Hiring: dotCOM host is hiring for the midnight NOC (network operations center) position. A perfect position for someone that enjoys the night shift and working with servers, networks, helping customers. Nightly Tasks: • Provide front line of support for customer calls, support tickets, and online chat. • Proactively monitor the operation of servers in multiple data centers. • Perform basic troubleshooting and assist with internal technical operations and projects. • Escalate issues to tier 2 support if needed. • Manage incidents from beginning through resolution, including customer notification • Work on assigned projects as needed. Base Requirements: • Ability to work directly with customers and end-users. • Basic technical knowledge and troubleshooting skills in Windows, Linux, networks, and web-based services. • Excellent written and verbal skills - English. • Enjoys learning in a company that values personal growth and knowledge. • Proficient in typing, spelling, and grammar. • Ability to follow procedures and have the ability to work under pressure. • Attention to detail Other requirements - NOT REQUIRED but preferred: • Experience working with system monitoring tools (Nagios, Cacti, MRTG, etc.) and support ticketing systems. • Basic PHP, HTML and other programing skills • XEN and Virtual Machine experience • Mac skills • Shell, SSH, FTP, PCI, and DNS ABOUT dotCOM host: dotCOM host (<a href="http://www.dotcomhost.com" rel="nofollow">http://www.dotcomhost.com</a>) is a premium e-commerce and e-media company based in San Diego California. We offer shared, virtual private servers, dedicated servers, and collocation hosting options. dotCOM host values each our of team members and support diversity, self expression, business suggestions, and continued education. Although we always look for qualified and passionate team members this position is for the 11:00 pm to 7:00 am PST shift. Working remotely from home in an option but we also have an office in the Hillcrest area in San Diego with secure parking, video games, internet radio and endless coffee. Low stress, great resume builder, and the opportunity for promotion and raises. We would love to hear from you! ]]>

<![CDATA[<table width="750" border="3" align="center" cellpadding="0" cellspacing="0" bordercolor="#0000FF"> <tr> <td><table width="100%" border="0" cellspacing="0" cellpadding="0"> <tr> <td><img src="http://jobs.expresspros.com/shared/images/headers/eep-static.jpg"></td> </tr> <tr> <td><table width="100%" border="0" cellspacing="0" cellpadding="20"> <tr> <td><table width="100%" border="0" cellspacing="0" cellpadding="20"> If you’re a job seeker, Express Employment Professionals will assess your skills and work with you to find a job that fits your needs and abilities. From the warehouse to the office to the executive suite, Express Employment Professionals provides job opportunities in a variety of areas. Applicants never pay a fee at Express, and you can become eligible for benefits such as medical insurance, holiday pay, vacation pay, referral bonuses and much more! <center> RF Test Technician II or III </center> Job Summary We are looking for a talented individual who can support our Mission and Purpose of being a self-sustaining, profitable communications company which positively impacts the lives of others today and in the future. Experienced RF Test Technician or a closely related field. This position is responsible for the production of high quality detailed work on RF electronics. Responsibilities include; performing a variety of non-routine tasks to ensure production quality standards are met, complex set-ups, calibration and verification, testing and monitoring, fault isolation of; components, circuits, subassemblies and assemblies. Work is performed independently from standard test procedures, assembly drawings, parts lists, and wire lists as well as working closely with RF engineering personnel. And may be called upon to provide work leadership and/or train other test technicians The candidate must be proficient in recognizing failures and set-up problems, and then to quickly determine the need for appropriate verification or diagnostic actions. Candidate will be responsible for the completion of Final Quality Assurance Testing on Units & Systems. Also to prepare written reports and may make recommendations for procedural changes The position requires a full working familiarity with numerous electronic test equipment such as programmable auto-testers, spectrum analyzers, sinadders, RF Communication Test Sets, counters, samplers, oscilloscopes, signal generators, multi-meters, power supplies, and specialized test fixtures. Individual background: • Associates degree and/or 5-6 years related experience • Superior analog & digital circuit fault isolation and correction knowledge • Understanding of RF Theory and practice • A detail oriented, accurate, articulate verbal and written communication skills • Ability to multi-task, manage a variety of differing tasks and meet multiple demands in a dynamic atmosphere • Confidently communicate with all levels of personnel and thrive in a team oriented environment - Company promotes a drug free work environment 1st and 2nd Shift Available. 2nd shift is (3:30pm - Midnight) </center> Whether you are looking for a new career or part time hours, our employment experts give you personal attention you need. Express has connections to help you find anything from entry-level to the next step in your career. Even more important, we respect your experience and your employment goals. Contact us to learn more about the positions we have available! <img src="http://www.expresspros.com/shared/images/logos/eep_logo.gif"> San Marcos Office 744 Grand Ave, Suite 204 San Marcos, CA 92069 Phone: 760-752-5100 Fax: 760-752-5115 Oceanside Office 1652 Ord. Way. Oceanside, CA 92056 Phone: 760-643-0165 Fax: 760-643-0169 Please apply online <a href="http://www.expresspros.com" rel="nofollow">www.Expresspros.com ]]>

<![CDATA[Mor Furniture for Less, Inc., one of the fastest growing furniture retailers in the United States is looking for a Technical Support Specialist for their corporate office located in the Miramar area of San Diego. Description: This position is based in our San Diego office, but requires occasional overnight travel to our remote locations. Assist with supporting and maintaining the company’s hardware and software systems at the corporate offices and at remote locations in multiple states. Assist with supporting and maintaining the company telecommunications, local, and wide-area network at the corporate offices and at remote locations in multiple states. Responsibilities also include development and maintenance of system documentation, monitoring systems usage and capacity, work order fulfillment, problem ticket resolution, various tasks as related to projects and support, and participation in 24x7 rotating on-call coverage. Experience/Qualifications: Experience supporting 24x7 environments that cover multiple locations/states. Experience with Windows Server environment including Exchange, Active Directory, IIS, and Group Policies is preferred. Experience with Unix/Linux system administration is a plus. Must have the ability to take business requirements and translate into technical solutions. Must have the ability to take technical information and communicate clearly to other IT professionals and management. Must be able to analyze problems and issues and develop solutions. Must have good organizational skills and be a self starter. Must have the ability to train end users on various technical tasks. Minimum two years of recent networking, systems, and/or support experience. Strong hands-on skills with significant experience in the troubleshooting and solving networking and system issues. Education: B.S./B.A. in a Computer related field is preferred, we will also consider candidates that have a Bachelors degree in another area or candidates that have an exceptionally strong technical background and are pursuing their degree. We offer a very competitive compensation and benefits package. Please, local candidates only. Please include your salary history and expectations with your resume.]]>

<![CDATA[We are looking for people who want a career in system administration who want to be the best in the business. At this time we are looking for employees for our San Diego offices. DESCRIPTION: 1. Monitors servers including booting a machine when necessary. 2. Responds to server alerts as per instructions from supervisory staff. 3. Responsible for server stability. 4. Provides technical support for Level 1 escalation issues via helpdesk, chat, telephone and forums. 5. Assist Customer Service Representatives with technical support issues. 6. Transfers accounts between servers when necessary for load balancing or account upgrades. 7. Continues development of Lunarpages and systems knowledge to more effectively answer calls. 8. Performs miscellaneous job-related duties as assigned. KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: • Knowledge and understanding of operating principles, practices and procedures within area of business specialty. • Knowledge of Linux required. • Previous server administration a plus. • Knowledge of relational databases including a database query language. • Understanding of PHP and HTML. • Understanding of ASP helpful. • Understanding of JSP helpful. • Ability to communicate effectively, both orally and in writing. • Ability to work well with the public. • Ability to troubleshoot and resolve customer and server problems. • Skill in the use of personal computers and related software applications. • Ability to work productively and efficiently to meet deadlines and quotas. • Attention to detail. • Analytical skills. • Ability to work in a team environment. • Knowledge of customer service principles, techniques, systems and standards. We offer excellent benefits: Medical, Dental, Vision, Life, Sick, Vacation, and a 401K program. Interested applicants should apply for position through our website at www.lunarpages.com/dcns/]]>

<![CDATA[Major Commercial and Residntial Floor Covering Contractor seeks an estimating assistant. This is an entry level position. This is a great opportunity to learn a new trade. The ideal candidate should be willing to learn, adapt to changing situations, be a detail orientated, self starter who is goal/deadline focused and comfortable with computer based systems. You maybe required to perform field measures, reliable transportation is preferred. Salary will be competitive and includes vacation, medical and a 401K option. Please email you resume to: estimating@resourcefloors.com ]]>

<![CDATA[Paper Free Corporation, a North County imaging solution provider is seeking innovative, energetic candidates for the position of Professional Services Engineer/Support Engineer. Entry level and recent college graduates are encouraged to apply. Position Responsibilities: The positions primary responsibilities are the design, development, customization, delivery, and support of document imaging systems for numerous external and internal clients. The position requires client interaction as well as the ability to work independently. This job requires being on-call for critical support on some nights and/or weekends. Some overnight travel may be required. Position Qualifications: Successful candidates will have a Bachelor's degree in Computer Science or related field, excellent verbal and written communication skills, and the ability to multi-task. Candidates with Helpdesk Support, EMC/Captiva InputAccel, EMC/Captiva Dispatcher, EMC/Captiva FormWare, SQL Server, EMC Documentum, EMC ApplicationXtender, and Sharepoint (Development) products will be given priority, but these skills are not necessarily required. .NET programming experience required. Candidates must be willing to "go the extra mile" and have a strong will to succeed in this exciting, fasted paced environment. Candidates must be eligible to work in the U.S. without sponsorship. This is not a Systems Networking or Desktop Support position. Candidates without Windows development experience will not be considered for this position. This is not a pure software development position and any candidates looking for a full time development position will not be considered. When applying a resume, cover letter, references, and salary requirements are required. Any applications submitted without this information will not be considered for the position. Paper Free Corporation offers a full package of employee benefits including medical and dental insurance, disability and life insurance, paid-time off and a 401(k) Plan. Paper Free Corporation believes in rewarding employees based on performance and offers unlimited growth opportunities. For more information, please visit www.paperfreecorp.com. ]]>

<![CDATA[The National Guard is searching for motivated individuals to serve their community part time right here in San Diego. Enjoy military benefits while serving one weekend a month and two weeks in the summer, totaling 36 days a year. Let us pay you to get a marketable skill or pay your college tuition and receive benefits at the same time. Here are just a few of the jobs you may qualify for: Military Police Officer Infantry/ Reconnaissance Scout/ Special Forces Truck Driver Combat Engineer Auto Mechanic Military Intelligence And More... These are just some of the Benefits available to our members: A monthly check Marketable Job Skill Free college tuition Medical and Life Insurance Up to $50,000 in Student Loan Repayment And More... If you're ready to advance your life and career, get more information by Calling SGT Dante Burce at 619-666-1930 or e-mail me at dante.burce@us.army.mil. Don't let this opportunity slip away. Prior Service members are welcome. Unfortunately we are unable to take felonies at this time.]]>

<![CDATA[Grow with us! North County Vending started business in 1977 and has grown into a family of companies, with locations in 7 western states. NCV is currently in search of highly motivated IT professional to join our IT Department. The IT professional must be able to work both independently and with a team and manage multiple open issues and projects. The skills required include: proficiency with computer hardware, Linux, Microsoft Windows 2003 & 2007 and XP operating systems, basic network troubleshooting techniques. Extensive active directory experience a plus. Ability to communicate technical concepts verbally and in writing while interacting to assist employees of all levels within the organization regarding soft/hardware, networks, printer and handheld related issues. Additional department duties as needed must be able to travel. Customer service and attention to detail a must. Medical/Dental/Vision/401K and more available. Email resumes to: hr@ncvvendingservices.com Fax:(760)630-2694 $14.50 -$17 per hour DOE EOE]]>

<![CDATA[Job Title: Microsoft Project Scheduler Program Management Support (PL CA10-3-03) Description We are looking for project scheduler who specializes in Microsoft Project. Just being familiar with Microsoft Project is not enough! The successful candidate will also have Program Management Professional (PMP) certification. The candidate will also provide program management support services to assist in the preparation and maintenance of management data inclusive of Project schedules and briefings. Required skills include: <ul> <li>Develop and maintain an Integrated Master Schedule to support a very large team <li>Ability to manage thousands of sub tasks <li>High Proficiency in Primevera <li>Experience in developing high quality Microsoft PowerPoint presentations. <li>Understanding of Navy C4I afloat networks helpful <li>Post and send out updates to multiple teams and team members <li>Rollup cost and schedule data from multiple teams. </ul> Experience: <ul> <li>Earned Value Management experience a plus <li>5 years minimum experience. </ul> Must be a U.S. citizen. Must be eligible to obtain security clearance. Active SECRET clearance is desirable. Benefits include excellent medical and retirement plans. Send resume and cover letter to Predicate Logic, Inc at personnel@predicate.com. For more information, see our submission guidelines at www.predicate.com/careers.shtml]]>

<![CDATA[TITLE NOC / Customer Support THE BIG PICTURE We’re building a team of technical support specialists to help monitor our world-wide cloud storage service and provide premier customer support to enterprise customers. Do you love working with cutting edge technologies and directly supporting enterprise customers from around the globe? Can you spot a server problem from a mile away (or 10,000 miles away)? Do you enjoy foosball and video games at work? If so, then you’d love our start-up culture here… we’ve got some cool stuff for you to work on. Send us your resume. THE EVERYDAY VIEW • Provide the first line of support for customer calls, e-mails, and support tickets • Proactively monitor the operation of cloud storage services in datacenters around the globe • Perform basic troubleshooting, customer account management, and assist with internal technical operations • Escalate issues to tier 2 & 3 support (customer care and engineering) as necessary to meet required SLAs • Manage incidents from beginning through final resolution, including customer notification • Multiple shifts available, including day, night, and swing shift THE KIND OF PERSON WE’RE LOOKING FOR • Natural ability to work directly with corporate customers and end-users • Basic technical knowledge and troubleshooting skills in Windows, Linux, networks, and web-based services • Excellent written and verbal skills • Enjoys learning in a company that values personal growth and knowledge • Flexible with work schedules • Hands-on experience in 24/7 network operations centers is a plus • Experience working with system monitoring tools (Nagios, Cacti, MRTG, etc.) and support ticketing systems (Remedy, RT, OTRS, etc.) is a plus • Familiarity with the cloud storage market is a plus ABOUT NIRVANIX Nirvanix is the premier “Cloud Storage” platform provider. Nirvanix has built a global cluster of storage nodes collectively referred to as the Storage Delivery Network (SDN), powered by the Nirvanix Internet File System (IFS). The SDN intelligently stores, delivers and processes storage requests in the best network location, providing the best user experience in the marketplace. With the ability to store multiple file copies in multiple geographic nodes, the SDN enables unparalleled data availability for developers, businesses and enterprises. Founded in 2007, Nirvanix is a privately held company headquartered in San Diego, California and backed by world-class investors including Intel Capital. www.nirvanix.com ]]>

<![CDATA[Stable, No. Co. company looking for someone with science & math acumen, attention to detail, & who enjoys working in an office environment. Must be able to type; read & write English fluently and correctly; and know basic alegebra and chemistry. Education req: high school diploma with an emphasis in an AP or IB program or equivalent. Work -related experience: at least three years handling confidential documents or in a document-regulated industry. E-mail resume to vtitlow@compoundsolutions.com. DO NOT CALL.]]>

<![CDATA[Education Systems, Inc.[ES], with offices in La Jolla, CA provides software solutions which assist college and university administrative staffs nationwide. ES has an position opening for an exceptionally insightful and communicative individual to assist in the role as a Client Software Technical Support Specialist. ES EMAS Pro software helps College/University Student Financial Aid offices and Admissions offices perform their operational tasks. For further corporate and software information, visit our web site at www.emaspro.com Join our growing team as a Client Support Specialist, that provides technical and business support to our higher education clients. Support users of our CRM software and student enrollment management solutions. *Basic Functions and Responsibilities Summarized: *Reviewing and responding to client requests that arrive via e-mail and telephone *Working closely with Client Success Managers and team members to understand the business goals of our clients *Analyze and troubleshoot complex data and product performance issues *Ensure complete resolution for client issues, including coordination of any needed escalation *Communicate reported product issues and recommend product enhancements to the programming staff *Updating the knowledgebase product with timely and up-to-date information *Creating and running activity and usage reports *Recommend "best practices" to clients as appropriate *Participate in client education to increase user-adoption of the product line *Document program functionality *Conduct web-based training sessions, and participate in the annual product users' conference Qualifications *2+ years in customer service or technical support environment. *Minimum of Associates degree or combination of experience and education/Bachelors degree preferred *Technical field expertise resolving multiple customer issues *Experience with Relational Database Systems, such as MS SQL Server and/or Oracle, MySQL *Experience in Online web content development and deployment *1-2 years experience with data access methods and technologies *1-2 years experience with SQL - writing SQL statements, select queries and update statements *1-2 years experience with Web application languages *Prior experience supporting web-based applications *Previous experience working in Higher Education a plus *Experience with web page design and/or e-mail marketing a plus Personal Characteristics *Ability to demonstrate customer empathy, good customer diplomacy skills, and problem ownership *Strong organizational and time management skills *Ability to diagnose, troubleshoot, obtain results, provide solutions for a broad range of technical problems *Exceptional written and verbal communication skills are required *Ability to multi-task and prioritize to meet deadlines *Strong analytical and problem solving skills *Ability to support clients via web-meeting software and telephone/email support *Must have strong initiative and work well in a team environment ]]>

<![CDATA[Fast growing retail computer repair facility needs a lead Tech, seeking a customer friendly individual, who is a "Master" Tech. ]]>

<![CDATA[Seeking a bilingual (spanish / english), technically competent, hands-on person with an extraordinary work ethic to manage all facilities at an 18 acre boutique hotel. In addition to performing repairs and routine maintenance yourself, you will solicit bids, schedule and supervise all contractors providing property maintenance. Knowledge of electrical, HVAC, and plumbing systems is essential. Experience maintaining swimming pools, fountains, physical fitness equipment, AV equipment, and a back up generator is preferred. Experience maintaining an exceptional property is preferred. To apply, please provide a resume outlining work experience and still set. As the position is out of the area, reasonable relocation costs will be paid.]]>

<![CDATA[Part Time technical support for Point Of Sale systems. Responsibilities include: Installation, setting up, training and supporting POS systems on-site or from office. Requirements: □ A+ Certified, 5+ years in PC and networking experience. □ Certifications MCSA/MSCE, CCNA a plus. □ Proficient in supporting network and PC operating systems, including Windows 2000, XP, 7. □ Troubleshooting Microsoft Windows servers, network routers, and switches. □ Previous POS, restaurant or retail experience and bi-lingual skill are huge pluses. □ Must have own transportation and clean driving record. Seek organized, self-starter with easy going personality and excellent customer service skill. An Equal Opportunity Employer ]]>

<![CDATA[HME is currently looking for a part time Customer Service/Technical Support Representatives for our call center, which is located in Poway, CA. This individual will cover phones during our peak call volume period, 6 a.m. to 11 a.m. Monday through Friday. A key component of HME’s commitment to outstanding customer service is our talented Technical Support team. Our Technical Support Representatives provide friendly, easy-to-understand troubleshooting guidance for all inquiries. Responsibilities: • Process inbound calls to the point of resolution including customer inquiries, requests for technical troubleshooting and customer account information. • Adapt and effectively utilize various internal computer applications. Qualifications: • Prior customer service and/or troubleshooting experience in a call center environment is preferred (minimum of 12 months). College degree and/or combination of education and experience also accepted. • Excellent verbal and written communication • Strong problem solving skills • Outstanding analytical skills • Ability to thrive in a lively working environment and multi-task • Flexibility to work weekends and other varied shifts as assigned • Excellent attendance record • Bilingual Candidates (Spanish) a plus, but not required. To be considered an applicant we must have a completed online application from you. We are unable to consider e-mailed resumes as an application. You may access this application at: <a href="http://tbe.taleo.net/NA1/ats/careers/requisition.jsp?org=HME&cws=1&rid=113" rel="nofollow">http://tbe.taleo.net/NA1/ats/careers/requisition.jsp?org=HME&cws=1&rid=113</a> The quality that makes HME’s Technical Support Reps stand out is their ability to translate complex technical information into user-friendly terms our customers can easily understand. In this role, you’ll assist customers who are having technical equipment issues and enjoy the satisfaction that comes when an often simple fix can really make a customer’s day! With extensive training and team support, you’ll have the tools you need to educate a wide range of customers from all across the U.S. ]]>

<![CDATA[This is a position in a rapidly growing healthcare information technology company. The successful candidate will drive the methodology of and all activities related to the effective implementation of the OpenVista Laboratory applications in a variety of healthcare settings. Responsibilities include close coordination with the Medsphere Project Manager and other clinical consultants responsible for implementing the OpenVista Electronic Health Record for healthcare facilities. Description of Duties The consultant will be responsible for all phases of software implementation; including design, configuration, user training, and go live support of the Openvista Laboratory Information System. This would include an understanding of integration and interdependencies with other clinical and financial software systems. This person will work with our clients in implementing our system and assist them in any process redesign or workflow challenges. They will act as the primary contact for Medsphere during the implementation back to the client’s lab resources. In most cases, they will work closely with the lab director/manager. The requirements for this position will center mainly on an understanding of laboratory workflow but, at times, will require a high degree of technical aptitude. Experience in healthcare information systems required. In addition, we would expect that they would be able to contribute product knowledge, practical experience and customer feedback into development of new Laboratory product features and functions. Work closely with development team to ensure appropriate transfer of knowledge and incorporation of business and clinical workflows into new product developments. Minimum Qualifications • BS in a related area of study. • 3 years experience as a Laboratory System Analyst or Laboratory System Manager in either implementation or support. • Experience in reference file building and troubleshooting deployed configurations. • Interface setup and testing; including both instruments and foreign systems. • Strong knowledge of lab workflow and processes. • Ability to effectively communicate with our clients at all levels of the organizations and primarily within the laboratory. • Willingness to travel 75%. Preference: • Background in information systems with programming skills. • Experience with Interfaces and Integration with an EMR. • Knowledge of the VistA LIS. • Open to learning Radiology over time.. Must possess a strong desire to learn as well as embrace our unique culture ]]>

<![CDATA[ Boatracs is a leading provider of wireless satellite communication services and software solutions tailored to the commercial maritime industry. We serve thousands of commercial vessels in the offshore, inland, workboat, fishing and government markets throughout North America. If you are interested in joining a small and dynamic company and contributing to its transformation into a high growth technology company, Boatracs is the right place for you. Job Description: We are seeking a highly motivated, detail oriented help desk specialist that thrives on providing world-class technical support to its customers. The right candidate will have strong written and verbal skills and be comfortable utilizing various software applications such as Microsoft Word and Excel and other internally developed applications. The successful candidate will work with minimal supervision and possess the ability to learn and troubleshoot our existing and new hardware and software product lines. Boatracs has maintained one of the highest standards of customer support in our market. This person will help us continue to meet and exceed our customers’ expectations. He or she will thrive in an emerging technology company environment where both speed and quality of work are required and where individual contributions are highly valued but never at the expense of the team. Key Responsibilities: • Maintain and promote positive, professional relationships with our clients by answering questions and diagnosing problems and resolving customer support issues. • Performing daily system production and monitoring of key applications • Rely on instructions and pre-established guidelines to perform the functions of this job • Activating and deactivating terminals by interfacing with our key communication providers • Keen ability to understand a customer’s needs and address them with a deep understanding of our available products and services (i.e. cross-selling, up-selling, etc.) • Interface with other members of the support and development team by providing feedback on new and existing system and customer issues Qualifications: • A commitment to customer service is essential • Ability to communicate clearly on the telephone and via written communication • Excellent listening and troubleshooting skills • Ability to multi-task and prioritize work in an organized and efficient manner with minimal supervision • 2 - 5 year’s proven experience in a technical help desk environment • High school diploma with continuing education in a technical field • Experience with Qualcomm’s Omnitracs or OmniVision system a plus Shifts Client Care is a 7/24/365 operation Day and swing shits with possibility of some graveyard. Shifts will be rotating including weekends and holidays. Shift flexibility is a must. Boatracs will also be looking for graveyard only personnel. Please note if you are applying for graveyard only shifts, ]]>

<![CDATA[- Company Description - WebAssist helps designers and developers build better websites faster by providing software and solutions needed to succeed on the web. WebAssist.com hosts a thriving community of over 300,000 designers, developers, and business owners. WebAssist's partners include Adobe, Microsoft, and PayPal. - Key Dates - Posted: 3/1/2010, Start Date: ASAP Job Title: Product Support Engineer Status: Salaried full time employee Location: San Diego, CA 92122 USA (UTC area) - Benefits - WebAssist offers a competitive salary and benefit package commensurate with experience. - Description - The WebAssist team is looking for a talented individual to provide technical support to the WebAssist community for our software products. Principal duties and responsibilities will include but are not limited to: - Help customers with technical questions regarding our software both online and on the phone - Troubleshooting & debugging customer issues - Writing Tech Notes and FAQs - Being an active member in our online community forums - Work directly with QA and Engineering on bug fixes to our products - Provide outstanding and timely customer service - Qualifications - To perform this job successfully, an individual must be able to perform each essential duty with a high degree of proficiency. The requirements listed below are representative of the knowledge, skill, and/or ability required. - Technical undergraduate degree a plus - 2+ years experience with Web technologies - 2+ years experience with database design/implementation - Working knowledge of PHP, HTML, CSS - Strong analytical, technical, and problem solving skills - Excellent communication and writing skills - Be comfortable in a fast-paced, innovative, team environment]]>

<![CDATA[A Best Place to Work, a Great Place to Be Commonwealth Financial Network is an independent broker/dealer based in Waltham, Massachusetts, and San Diego, California. We are a community of more than 400 home office staff helping more than 1,300 independent financial advisors achieve their own version of success. Our dual vision—to be the best at everything we do and to maintain a supportive environment where we all can thrive—has earned us recognition as a Boston Business Journal Best Place to Work for the last six consecutive years; a Computerworld Best Place to Work in IT for the past three consecutive years; and #1 debuts in the midsize category in the Boston Globe’s 2008 list of the 100 Top Places to Work and the San Diego Business Journal’s 2009 Best Places to Work. We stand apart for our commitment to indispensable service, profitability, individual development—and fun. If you’re equally passionate about what you do and want to know more about our refreshing culture, please let us hear from you. <hr> HelpDesk Specialist The HelpDesk provides home office employees with the technology support they need to do their jobs, as well as provides technical recommendations and support for all advisors and their staff regarding any technology they use. As a helpdesk support specialist, your responsibilities would include: <ul> <li>Providing first-level technical support to home office staff, as well as to Commonwealth advisors and their staffs, on a wide range of issues and products</li> <li>Taking an active role in project work</li> </ul> The ideal candidate for this position would also meet the following requirements: <ul> <li>Bachelor's degree in an IT-related field or 1–2 years of related experience in helpdesk or phone support</li> <li>Extremely high-level customer service skills</li> <li>Experience with GoldMine, ACT, or MSCRM a big plus</li> <li>Strong attention to detail</li> <li>Excellent phone manner, as well as listening and follow-up skills</li> <li>Experience troubleshooting in an e-mail hosting environment</li> <li>Knowledge of POP3 and SMTP e-mail protocols, including troubleshooting e-mail connectivity; experience in advanced MS Outlook 2003 functionality and the protocols involved with connecting to an Exchange 2003 mail server, a plus</li> <li>Handheld (BlackBerry, Treo, etc.) knowledge, a plus</li> <li>Resourceful, self-starting professional</li> <li>Strong desire to establish and maintain relationships</li> <li>Proactive problem-solving skills</li> <li>Great attitude</li> </ul> If you’re a true team player with a positive attitude and a strong commitment to customer service—and your background matches our requirements for this position—we would like to hear from you. Apply online at <a href="http://www.commonwealth.com" rel="nofollow">www.commonwealth.com</a>. Please note: At this time, we are considering only local candidates who are able to work without employer sponsorship. No agencies or phone calls, please. Only those candidates whose experience best meets our requirements will be contacted. Commonwealth Financial Network is an equal opportunity employer.]]>

<![CDATA[Company Description: We are a small San Diego area IT Consulting firm that was established in 2000. We provide outsourced IT services such as help desk support, security, server implementation, networking, as well as managed services. We are growing quickly and have opportunities for people who are looking for a challenge and are willing to grow with us. We have future plans to penetrate the market throughout the country and establish a nationwide, employee owned company. Position Description – Level 2 Service Desk Engineer You will be the first point of contact for our clients when they need our assistance. Your responsibilities will include: answering our service desk phone line and email, basic PC troubleshooting, scheduling management, procurement and excellent customer service. You will provide technical support in a wide variety of network environments. You must have the ability to quickly evaluate problems and make decisions. This position is a “feeder” into our Field Engineer position. With proven competence, a desire to learn more and solve problems, you will take on more responsibility and have face to face contact with clients in the field. You will be required to communicate with everyone from the owner of a company, to the office manager, to the basic end user. This requires superior customer service abilities and is paramount in this position. Wallflowers need not apply. Proven examples of where you have shown the ability to learn quickly and multi-task will be required in the interview. You must be able to work independently and be a team player. You must be able to explain solutions to non-technical people and manage your time well. Understanding and core competencies in Windows and Windows networks are a must. You must have a thirst for learning new technologies. Job Requirements: • Bachelors Degree • General hardware and software diagnostic abilities • Microsoft business applications such as Office, Project, Access, Scripting (not required, but appreciated) • Group policy, networking, TCIP routing, network security • Excellent troubleshooting and analytical skills Not Required, but Appreciated: • MCSE or equivalent experience of at least 4-6 years with Windows and Microsoft Active Directory Environment, help desk • Windows small business server 2003/2008 • VPN/Remote Access technologies ]]>

<![CDATA[We are a finance company looking for a dynamic Systems Administrator, strong in communication skills with an ability to manage projects and think outside the box. We are young and growing, in order to fit in and serve the need, the right candidate should be as much a people person as a tech person. Please see below for description and reply with your resume only if you meet the criteria. Qualifications: • Must have at least 3 years experience with installation, configuration, and administration of network (LAN/WAN) technology. • Three or more years managing and maintaining a Microsoft Windows network in an enterprise setting. • Three or more years managing and maintaining a Microsoft Exchange 2003 or 2007 server environment w/ BlackBerry Express and Unified Communications. Required Skills: • Three or more years experience in with Active Directory, Group Policy, and Profile Management. • Must have technical knowledge of TCP/IP networks and network equipment. • Must be proficient at troubleshooting wired and wireless network equipment and connectivity. • Must have a strong background with network services and protocols such as DHCP, DNS, SMTP, FTP, etc. • Must have an in depth knowledge of Windows desktop (XP, Vista, 7) and server (2003, 2008) operating systems. • Experience supporting desktop and mobile computers • Strong knowledge of network security at the desktop, server, and internet levels (Trend Micro). Required Attributes: • Ability to Project Manage short term and long term objectives. • Ability to troubleshoot objectives and work well with outside consulting resources. • Must have a passion for learning emerging technologies. • Ability to handle a variety of tasks at one time and effectively complete tasks within established time frame. • Ability to work independently while focusing on project details, timely delivery, and system quality. • Ability to set priorities and meet deadlines. • Demonstrates excellent technical and non-technical communication skills. Beneficial Experience/Skill set: • Experience with VoIP Phone systems and SaaS applications. • Proficient at operating and troubleshooting network and firewall equipment. • Experience with SQL 2003 and 2007. • Experience with Hosted Call center applications (TouchStar, CCDS, Five 9, Live Vox). • Experience managing and maintaining a phone and voicemail systems. • Experience with Blackberry Enterprise Server configuration and/or administration. ]]>

<![CDATA[ TERI (Training, Education & Research Institute) is a private, non-profit agency serving the needs of children and adults with autism and other developmental and learning disabilities, and their families. Through programs that enrich our clients lives and focus on the potential in all of us, we are able to provide families with supports throughout their child's lifespan. TERI is located in Oceanside, California, and employs 400 dedicated team members. IT Helpdesk & Network Support Part time - 8-10 hours per week <div style="mso-element:para-border-div;border:none;border-bottom:solid windowtext 1.0pt; mso-border-bottom-alt:solid windowtext .5pt;padding:0in 0in 1.0pt 0in"> Technical Experience/Skills Required: </div> <ul type="disc"> <li>  Strong troubleshooting skills.</li> <li> Experience providing desktop support to non-technical users of Microsoft Office and other business applications.</li> <li> Experience troubleshooting and supporting LANs, WLANs and WANs.</li> <li> Experience working with the following network protocols - TCP/IP, DNS, DHCP, etc.</li> <li> Experience working with Windows XP/Vista/7 and Windows Server 2003/2008.</li> <li> Experience providing support for handheld devices including Windows Mobile Smartphone and iPhone.</li> <li> Experience providing support for networked printers.</li> <li> Exceptional interpersonal skills and the ability to represent TERI Inc. in a professional manner.</li> <li> Exceptional communication and organizational skills.</li> </ul> <div style="mso-element:para-border-div;border:none;border-bottom:solid windowtext 1.0pt; mso-border-bottom-alt:solid windowtext .5pt;padding:0in 0in 1.0pt 0in"> Technical Experience/Skills Desired: </div> <ul type="disc"> <li> Experience working with backup software, firewalls, routers, switches, etc. </li> <li> Experience working with virtualization and shared storage solutions.</li> <li> Strong troubleshooting and project management/task management skills.</li> <li> Experience implementing and maintaining LANs, WLANs and WANs in a business environment.</li> <li> Microsoft and/or Cisco certifications.</li> <li> Bachelor’s degree or currently enrolled </li> </ul> <div style="mso-element:para-border-div;border:none;border-bottom:solid windowtext 1.0pt; mso-border-bottom-alt:solid windowtext .5pt;padding:0in 0in 1.0pt 0in"> Description of the Role: </div> <ul type="disc"> <li> Answer calls from clients and troubleshoot issues remotely, with and without the use of remote access tools.</li> <li> Resolve network and desktop issues in a timely fashion to ensure clients are able to conduct business without interruption.</li> <li> Monitor remote systems through console to ensure uptime and proper functionality.</li> <li> Monitor antivirus and Windows updates.</li> <li> Run reports to provide network status.</li> <li> Coordinate with technology providers (i.e. ISP, phone vendor, software vendors, etc) to resolve technical issues that may arise.</li> <li> Participate in technical meetings and R&D efforts.</li> <li> Assist with projects when applicable.</li> <li> Conduct network maintenance.</li> <li> Interact and develop rapport with personnel</li> </ul> Application Instructions - Love what you do - Apply today!<a href="http://www.teriinc.org/" rel="nofollow"> www.teriinc.org</a> Fax resume with salary history and current salary expectations to 760-721-9872, Attn: HR Specialist; or Apply on-line at <a href="http://www.teriinc.org/" rel="nofollow">www.teriinc.org</a> Equal Opportunity Employer ]]>

<![CDATA[USSI is currently looking for a repair technician in the San Diego area. USSI will provide a company vehicle, tools, laptop, cellphone and all necessary certification training. JOB TITLE: Repair Technician SUMMARY: Repair of In-home Television LFD Products in Consumer Customer Environment ( In-Home repairs) Must maintain confidentiality; be moral and ethical in corporate and customer practice. Follow corporate mission and vision statements. Adhere to the customer(s) Statement of Work or contract to meet customer requirements while maintaining corporate mission statement to surpass customer expectations. We interface with television engineers, master station control personnel, technicians, hospital staff including nurses, doctors and plant operations engineers, head end technicians and Mom & Pop television sites as well as working with our customer’s help desk operators and coordinating service to locations around the United States. We are responsible for maintaining a database including information from customers, our own field staff and ensuring customer satisfaction. We seek people who can come across in a friendly and professional manner and can remain courteous when faced with a difficult or angry customer. RESPONSIBILITIES AND DUTIES: Certification on Customer LFD (renewed annually) via Customer ‘Plus 1 Decisions’ database Working knowledge of Customer customer database ‘GSPN’ which includes; 1. Troubleshoot/Diagnose customer issue for each ticket and order appropriate parts for each service call through GSPN portal 2. Set schedule (ETA) with each customer for repair visit, confirm ETA date manually in GSPN and verbally confirm with USSI Samsung Department personnel for NG (USSI database tracking) 3. Log on and off each site with USSI Samsung Department personnel with closeout information for billing and closing functions 4. Return any unused or ‘Core’ parts to Customer for credit (USSI Samsung Dept personnel to request and send labels) 5. Provide weekly status report on all calls pending and completed 6. Maintain 95% TAT (Turn Around Time) of 5 days from date the ticket is opened in GSPN until ticket is closed out – reports to be provided and run by USSI Account Manager Skills and Attributes: • Team-oriented personality. • Ability to establish priorities, work independently, and proceed with objectives with minimal supervision. • Ability to work effectively during periods of high activity and with varying personality styles and tasks. • Ability to maintain effectiveness during procedure/organization changes and when dealing with people of various styles or backgrounds. • Aptitude to adapt oral/written communication style to fit different personalities. • Ability to multi-task. • Proven ability to operate under pressure. • Thorough knowledge of Microsoft Office Suite. • Working knowledge of Internet and external e-mail. • Strong typing and data entry skills • Customer service skills • Clean driving record • USSI is a drug free workplace and applicants must past pre-employment drug screening. EXPERIENCE: Must be certified on Customer Products Plasma/LFD/DLP (renewed annually via Customer's "Plus 1 Decisions" database. This position requires strong written and verbal communication skills, attention to detail, organizational skills, and ability to manage in a fast-paced heavy work load environment, and have a team approach to problem solving. Certification available through USSI. WORK ENVIRONMENT: Travelling to customer homes for In-home repairs on customer equipment. ]]>

<![CDATA[Field Technician needed for busy 24/7 operation, able to travel and have computer skills. Good person to person skills a plus. MUST have proof of a clean driving record. Please send resume, salary requirements and proof of clean driving record to elizabetht@westernmoney.com Resumes received without salary requirements will not be considered.]]>

<![CDATA[Job Description Level 1 Service Desk Technician Bravura Networks, Southern California's leading and fastest growing managed service provider of IT networking, services and solutions is actively seeking energized self-starters to grow with us in a unique business development career opportunity. We are looking for a dynamic Level 1 Service Desk technician to enhance our current team. This position is the key to communication for our organization. This is for individuals who can to work in a fast paced environment and want to grow with the company. Qualified candidates should have excellent communication skills, be self-disciplined, be goal oriented, and have a positive attitude. If you're looking for an awesome career opportunity working with other great people and the best clients in the world then send your resume and cover letter to careers@bravuranetworks.com. Responsibilities (include but not limited to): - Act as the customer interface for all inbound inquiries. Act as case owner regardless of the type of inquiry. Coordinate other dept. resources as necessary to resolve the customer issue or question. Escalate if needed. - Experienced multi-tasker able to work multiple customer issues while continuing to provide a high level of customer satisfaction. - Create Service tickets and monitor in real time the Service Board. - Follows up with customers to ensure that customer inquiries are resolved within the contracted or acceptable time frame. - Monitor Customer Support's Help Inbox for emails and identify, document and respond to requests immediately upon receipt. - Maintain communications with outside support technicians regarding job status & changes. - Help control efficiency. - Courteously and tactfully handle customer complaints or misunderstandings in a professional manner. - Maintain creditability and confidence of customers. Requirements: - 1- 3 years of experience in technical/customer support role - Bachelor's degree (top tier university preferred) - Certifications: Microsoft Systems Engineer (MCSE), CompTIA (N+, A+, etc.), VMware VCP, or like - Effective telephone communicator - Ability to multi-task and work in a fast-paced environment - Good computer skills, including experience with Microsoft Office, Windows XP - Good troubleshooting skills and familiarity with Remote access technologies (dial up, broadband etc) - Experience with Help Desk ticketing systems (ConnectWise, Service-Now, Magic, TrackIt, Remedy, etc) - Well organized and capable of making sound decisions - Ability to work with and without supervision - Excellent grammar and documentation skills - Strong attention to detail - Team player and excellent collaborative skills - Has the quality of knowing what has to be done and displays an ability to solve problems, think, reason, and learn - Extremely active and eager attitude Benefits: Full time employees are eligible for a company benefits package(if hired full time) including a medical, dental, and vision plan, life insurance, retirement plan with matching, paid holidays and PTO.]]>

<![CDATA[A Best Place to Work, a Great Place to Be Commonwealth Financial Network is an independent broker/dealer based in Waltham, Massachusetts, and San Diego, California. We are a community of more than 400 home office staff helping more than 1,300 independent financial advisors achieve their own version of success. Our dual vision—to be the best at everything we do and to maintain a supportive environment where we all can thrive—has earned us recognition as a Boston Business Journal Best Place to Work for the last six consecutive years; a Computerworld Best Place to Work in IT for the past three consecutive years; and #1 debuts in the midsize category in the Boston Globe’s 2008 list of the 100 Top Places to Work and the San Diego Business Journal’s 2009 Best Places to Work. We stand apart for our commitment to indispensable service, profitability, individual development—and fun. If you’re equally passionate about what you do and want to know more about our refreshing culture, please let us hear from you. <hr> HelpDesk Specialist The HelpDesk provides home office employees with the technology support they need to do their jobs, as well as provides technical recommendations and support for all advisors and their staff regarding any technology they use. As a helpdesk support specialist, your responsibilities would include: <ul> <li>Providing first-level technical support to home office staff, as well as to Commonwealth advisors and their staffs, on a wide range of issues and products</li> <li>Taking an active role in project work</li> </ul> The ideal candidate for this position would also meet the following requirements: <ul> <li>Bachelor's degree in an IT-related field or 1–2 years of related experience in helpdesk or phone support</li> <li>Extremely high-level customer service skills</li> <li>Experience with GoldMine, ACT, or MSCRM a big plus</li> <li>Strong attention to detail</li> <li>Excellent phone manner, as well as listening and follow-up skills</li> <li>Experience troubleshooting in an e-mail hosting environment</li> <li>Knowledge of POP3 and SMTP e-mail protocols, including troubleshooting e-mail connectivity; experience in advanced MS Outlook 2003 functionality and the protocols involved with connecting to an Exchange 2003 mail server, a plus</li> <li>Handheld (BlackBerry, Treo, etc.) knowledge, a plus</li> <li>Resourceful, self-starting professional</li> <li>Strong desire to establish and maintain relationships</li> <li>Proactive problem-solving skills</li> <li>Great attitude</li> </ul> If you’re a true team player with a positive attitude and a strong commitment to customer service—and your background matches our requirements for this position—we would like to hear from you. Apply online at <a href="http://www.commonwealth.com" rel="nofollow">www.commonwealth.com</a>. Please note:At this time, we are considering only local candidates who are able to work without employer sponsorship. No agencies or phone calls, please. Only those candidates whose experience best meets our requirements will be contacted. ]]>

<![CDATA[We are… The GDR Group, a stable, dynamic and innovative IT solutions provider based in Irvine with remote locations in California, Massachusetts, Georgia, Colorado, Arizona and New Jersey. We provide business-to-business technology solutions and managed services for today’s technology dependent businesses. We are seeking individuals that possess a strong customer service orientation, sound technical skills, integrity and a passion for excellence to join our team. We are currently seeking ... A Helpdesk Level 2 Technician that possesses a strong customer service orientation, sound technical skills, integrity and a passion for excellence. The right candidate will be extremely detail oriented, able to multi-task in a demanding environment, and possesses exceptional communication and organizational skills. This is a direct hire position for our client located in San Diego. Qualifications for Level 2 Help Desk/Desktop Support Technician: • Minimum 2+ years experience in a corporate Helpdesk and/or desktop support environment • Thorough understanding of Windows 2000 and XP Pro Operating Systems • Ability to troubleshoot and resolve hardware / peripheral / software problems • Ability to troubleshoot client-side MS Exchange problems • Ability to troubleshoot network port / wireless connectivity issues • Exceptional customer service and communication skills • Ability to follow through and document issues and resolutions • Must be able to follow procedures and protocols as outlined by Senior Management • Certifications a plus Duties include but are not limited to: • Respond to all end user support issues in a timely and professional manner • Diagnose and resolve requests utilizing Altiris, RDC, and Carbon Copy • Remote and desk-side installation of various software packages, engineering tools, and patches utilizing Altiris • Provide desk-side support for desktops, laptops, PDA’s, peripherals, printers • Image and deploy new and redeploy systems • Perform new hire user education • Document all end-user interactions in Remedy • Manage all open requests in Remedy in a prompt and timely fashion • Recover data from hard disk drives and/or perform data migrations • Support remote access for virtual private network (VPN), network computing device (NCD) and wireless communication of Laptops • Activate network ports and work with the networking team to troubleshoot port related issues • Troubleshoot network printer issues • Troubleshoot Remote Access (SecurID) account issues • Troubleshoot Windows domain account issues • Complete all other tasks as assigned We offer a stable work environment, full time employment and a comprehensive benefits package that includes 2 weeks paid vacation, medical, dental, vision, 401k and a 125 Cafeteria Plan. To apply directly through our recruiting center please go to <a href="http://www.recruitingcenter.net/clients/RBS/publicjobs" rel="nofollow">http://www.recruitingcenter.net/clients/RBS/publicjobs</a> ]]>

<![CDATA[Job title: Technical support supervisor and office manager Job Description: We service commercial real estate agents with our desktop based technology. Currently we are seeking a Technical Support Representative Supervisor to provide technical and product support assistance to customers via phone, email and remote desktop assistance. Ideal Candidate You have worked in a corporate bureaucracy as a tech support lead at least 10 years and are tired of the large company environment and desire to have your own team to assist and supervise. You have managed people in a tech support environment. Retired professionals are welcome to apply. In addition, your work history must indicate the ability be handle sales functions. Talking to potential customers and updating our customer database to initiate outbound sales calls is required. Work split is likely 70% sales and 30% technical/supervisory. Responsibilities: • Supervise a team of tech support employees. Act as sales manager by taking the initiative on sales activities • Take incoming calls and resolve customer issues. • Reports to the President of the company This position deals with our desktop based software. The successful candidate must be tech savvy and have a thorough understanding of all company product, policies, and procedures. Must be able to anticipate and resolve customer issues in a professional and timely manner. Must be able to demonstrate database proficiency and understand of databases. Must be able to work with SQL databases. Must desire to improve our service and take ownership of their position. Expected to communicate professionally on all levels and provide prompt response and resolution to all assigned inquiries. Ability to work both independently or collaboratively in a team structure in a fast-paced, dynamic environment. Provide superior customer service and remote troubleshooting assistance. Must be organized, creative, and solution focused with a positive attitude. Qualifications: Supervisory experience of technical support staff A bachelor’s or associate’s degree in a technical field is preferred but not required. Additional work experience and/or technical certifications may be substituted in lieu of degree. • Strong PC skills and knowledge of MS applications. • Must have excellent verbal and written communication skills. • Must be detail oriented, organized, and professional. Sales and training background. If you like what you’ve read so far, enjoy problem-solving, and have excellent communication skills, please submit your resume and salary history. For more information on our company contact the email above. ]]>

<![CDATA[Dynamic fast growing company seeks A+ certified computer tech, must be customer service orientated. The position is full time hourly plus bonus ]]>

<![CDATA[Job Summary: Answer basic and complex telephone or written inquiries from customers regarding Websense and select third-party products, analyze software and system configurations to identify and diagnose customer-reported issues and recommend corrective actions. Maintain records of customer contact to track customer history and report recurring problems to software development group. Duplicate and escalate complex issues to appropriate functional team, act as a technical advisor to assist Technical Support Analysts and perform special projects as assigned. Candidates will be seasoned, experienced technical support professionals with the ability to resolve a wide range of issues in imaginative and practical ways, the ability to work on problems of a diverse scope where analysis of situations or data requires evaluation of identifiable factors. The candidate will demonstrate good judgment in selecting methods and techniques for obtaining solutions. Essential Functions: Primary responsibilities: Provide technical support via phone and email for Websense software products: answer technical inquiries, diagnose reported problems or configuration issues, recommend possible solutions, follow issue through to resolution or escalate if no resolution can be found. Document all technical inquiries and customer-reported problems in the customer tracking database and in the escalation tracking system, including the nature of the inquiry, and the resolution recommended. Multi-task, prioritize and organize all calls and e-mails sent to you and assigned to you. Research difficult configuration, compatibility or product-defect issues and track results of investigations in appropriate systems. Update the Knowledge Base with solutions as appropriate. Adhere to company policies and procedures regarding customer handling processes, service entitlement verification, customer registration and problem escalation. Contribute potential technical workarounds or resolutions via interaction in technical discussions and via knowledge base documentation. Perform special projects and duties as assigned. Qualifications: Education and Experience: BS degree or higher in Information Systems, Computer Science, or related experience. Five years of technical and customer service experience in a professional industry, in an end-user computing environment, utilizing effective phone and email communication skills. Hands-on experience with at least 75% of the following, with a level 4-5 expertise on a scale of 1 to 5: TCP/IP, Firewalls, Routing, Network Administration, DNS/DHCP, Proxy Servers, Windows 2000, NT, Novell, Directory Services, SQL, Unix, Linux, Solaris. Prefer experience in one or more of the following areas: Cisco and Checkpoint firewalls, Microsoft Proxy/ISA Server, SQL Server. Certifications and/or coursework in many of the following areas: Websense, TCP/IP, Firewalls, Routing, Network Administration, DNS/DHCP, Proxy Servers, Windows 2000, NT, Novell, Directory Services, SQL, Unix, Linux, Solaris. Knowledge, Skills and Abilities: Strong understanding of customer-support standards and processes, including problem resolution, in an end-user computing environment. General knowledge of Microsoft Office and experience creating procedural documentation. Thorough understanding of how computers operate, including familiarity with hard-drives, memory, networks, and other hardware. Basic understanding of TCP/IP, Firewalls, Routing, Network Administration, Proxy Servers, DNS/DHCP, Windows 2000, NT, Directory Services. Seasoned, experienced Technical Support professional with a full understanding of industry practices and company policies and procedures. Resolves a wide range of issues in imaginative and practical ways. Able to work on problems of diverse scope where analysis of data requires evaluation of identifiable factors. Demonstrates good judgment in selecting methods and techniques for obtaining solutions. Ability to interact professionally with senior internal and external personnel. Works effectively with little instruction on day-to-day work and general instructions on new projects or assignments. Committed to providing exceptional customer service and providing measurable results that demonstrate quality customer care. Professional and effective communications skills – both verbal and written. Ability to effectively interact and maintain professionalism with customers at all levels via phone and email. Ability to work independently and as part of a team in a customer-driven, fast-paced environment. Accurately type 35-50+ wpm. <big>To Apply Go To: www.websense.com/careers</big> ]]>

<![CDATA[Overview: A small, rapidly growing business, centrally located in San Diego is looking for a GIS Professional with extensive SDE experience. Technical Qualifications: • Four year or more years of experience using ESRI’s ArcGIS software products • Two or more years of extensive experience with SDE and versioning requirements for multiple customers • Manage the administration of GIS data within the GIS Navy Enterprise System or other military system is a plus. • Manage the authoritative SDE geodatabase within the system and migration of data into the system • Manage roles of users within the GIS System • Create and manage SDE editing versions; maintain synchronization of versions, reconcile and promote data changes to default working version • Extensive experience with the Spatial Data Standards for Facilities Infrastructure and Environment (SDSFIE) data standards • Evaluate and manage geographical data within the DOD format of SDSFIE • Create map projects using Alta Map Software and ArcGIS services • Collect and review of geographical information • Produce planning level graphics suitable for executive level presentations • Collect program data from the appropriate installation, IPT or Core Team and ensures data is compatible with applicable standards and suitable for entry into Corporate Geographic Information Management System • Upon request, searches for and retrieves information from Corporate GIS Management System • Experience working with Oracle as a database administrator is a tremendous plus Other Requirements: • Ability to work in a fast-pace environment • Experience working with GIS data/program at the Navy or other military branch would be extremely beneficial • Ability to effectively analyze and solve problems through a systematic and logical approach • Ability to work with confidential data and maintain confidentiality • Good verbal and written communication skills, to be able to interact effectively with both customers and technical staff members • High attention to detail • Achieving set schedules for self and the team • Two or more years experience in working on a team and in a team environment, working with multiple customers • Ability to establish and maintain an effective working relationship with clients and other team members • Maintain enthusiasm for learning and pushing technical limits and finding new solutions • Any equivalent combination of education, experience or training which provides the required knowledge, abilities and skills may be considered If you meet all the minimum requirements and would like to apply for this position, please email your résumé to ssilver@t3w.com. Please include a cover letter that includes your salary history and availability. ]]>

<![CDATA[IT Management Firm seeks creative and highly organized individual to join our team. The successful candidate will have meticulous organizational skills and the ability to follow through on tasks and projects until they are completed successfully. You must be able to work with little or no supervision and have the ability to eloquently communicate with clients and coworkers while maintaining the highest level of professionalism in your appearance and attitude. Responsibilities will include day to day technical support and you will work directly with end-users to diagnose, troubleshoot, and resolve technical matters as they arise. You will provide onsite and remote support. Requirements: Must have 2+ years of hands on business experience in providing support, installation and management of Information Systems. Certifications are a plus but not required. Clean driving record required. Cabling knowledge is a plus. Required Technical Skills: • In-depth knowledge TCP/IP • DNS/DHCP/LDAP/POP/SMTP/IMAP • Windows Server Platforms -- Installation Management & Configuration • Exchange and SQL • Firewalls, Router, Switching and general network equipment To Apply: Email your resume with salary requirements. This is a full time position 9am-5pm. Candidate must be able to start immediately. ]]>

<![CDATA[Successful firm in document management solutions is seeking an experienced full-time Litigation Support Specialist. The Litigation Support Specialist will be responsible for various litigation support projects at our client law firm. Key Responsibilities: *Capturing images and data according to client requirements. *Loading data into database applications; tracking and logging data. *Burning CDs/DVDs according to client specified formats. *Converting data between various file formats (i.e. PDF, JPEG). *Creation of final delivery media. *Performing quality control on imaging and print products. *Meeting deadlines and client expectations of deliverables. Qualifications: * Proficiency with IPRO, Concordance, Summation, and Adobe. * Proficiency with MS Office (Word, Excel, and Access). * Strong knowledge of operating various MFD's. * Knowledge of DVD and CD burning and scanning (OCR, PDF). *A commitment to excellent customer service. *Solid communication skills, both verbal and written. *Ability to multi-task in a deadline-driven environment. *Must be able to work OT during the week or on weekends. Interested candidates, please send your resume in MS Word format and include your salary history and requirements. We offer competitive benefits, including PTO, 10 paid holidays, medical, dental, and life insurance. ]]>

<![CDATA[IT HELP DESK ASSOCIATE Must submit resume with salary history to be considered for this position. Dynamic Startup Consulting and Business Process outsourcing firm is seeking a qualified IT Help Desk associate that answers, evaluates, and prioritizes incoming telephone, voice mail, e-mail, and in-person requests for assistance from users experiencing problems with hardware, software, networking, VOIP phones and other computer-related technologies. We are a Consulting and BPO provider in the Fitness industry and provide IT, accounting/finance, HR/payroll, member services and other back- office services to health clubs, yoga studios, and companies in the health and fitness vertical. Essential Duties and Responsibilities • Provide problem isolation and resolution within a multi-location, diverse systems environment • Willingness to take ownership and provide resolution of help desk tickets • Participate and assist in continued development of company support knowledge base • Desktop hardware and software installations and support • Documentation of Help Desk and End User environment and systems • 24x7 monitoring and resolution of service desk tickets Qualifications/Requirements • Bachelor's degree in MIS, CIS, related technical field, or equivalent combination of education and experience • Excellent customer service, verbal and written skills • 2+ years of experience in a Help Desk environment • Experience working with a help desk ticketing system • One Microsoft certification (A+, MCP, Net+) preferred • Proficiency in current Windows Desktop, MS Office 2007, Exchange, SharePoint and Active Directory • Proficiency in Windows Server OS’s, SQL, MS CRM, Dynamic GP and VOIP experience is a plus • Experience working with a help desk ticketing system ]]>

<![CDATA[Are you a problem solver? Have a passion to help and work with customers? Tech – savvy? Then look no further for an exciting new career at DexCom! This business has grown with pride, integrity and a focused vision and now seeks a service-focused individual to continue the growth of our reputation via a phone based service position in our call center as a Technical Support Representative. This is a unique opportunity to help thousands of people lead a more normal and healthy life, previously not possible before technology existed, while joining an exciting company that is a leader in continuous glucose monitoring. We are committed to delivering the best in class products and excellent support services to our customers. JOB RESPONSIBILITIES • Serve as first point-of-contact for patients and medical professionals on all technical and service levels. • Respond to patient’s phone calls and emails with troubleshooting tips and specific instructions. It may require some training of patients over the telephone. • Record patient complaints / inquiries and document communication with patients (using Oracle) for Quality Assurance according to regulations. • Resolve hardware and software issues. • Review and discuss data with patients and field personnel. • Coordinate with Quality Assurance to ensure customer satisfaction. QUALIFICATIONS • A proven track record in providing excellent technical support or customer service. • A bachelor’s degree (BA/BS) from a four-year collect or university is preferred (preferably life sciences). • An equivalent combination of education and experience. • Biology or closely related background is preferred. • Available to work some nights and weekends. ABOUT DEXCOM, INC. DexCom Inc. is a medical device manufacturer pioneering the field of continuous glucose monitoring for persons with diabetes. DexCom Inc. is a dynamic, innovative company that prides itself on offering persons with diabetes with the best, most innovative technology in the field of continuous glucose monitoring. DexCom Inc. is a publicly traded company listed in the NASDAQ stock exchange. We have been FDA approved and commercially released two generations of continuous glucose monitors. More company information is available at www.dexcom.com We offer a competitive benefits package including medical, dental, vision, life insurance, long term disability, on-site gym, 401(k) plan, stock options and a discounted employee stock purchase plan. If you have excellent customer service skills along with strong technical comprehension/abilities, please submit your resume and salary requirement to hr@dexcom.com. Reference “Technical Support Representative’ in the subject line. ]]>

<![CDATA[WE’RE HIRING for a smart and client-focused Web Developer/Implementation Consultant to join our Client Services department. The client services team needs an excellent communicator with a combination of creative problem solving, hands-on web development skills and a proven history of customer-facing account management and implementation in order to serve customers using our software products. Our technology puts us at the leading edge of providing marketing solutions to many of the Fortune 100 companies. Founded in 1995, a small privately-held company located less than two miles from the San Diego coastline, Leadfusion is a profitable leading provider of eMarketing software solutions. Please note before you apply: • This is not a pure web developer role – you will be required to spend 30% of your time interfacing and consulting with clients • This is not a pure relationship management role – you MUST be able to code in (D)HTML, CSS, JavaScript, XML and possess technical acumen 70% of your time Key Responsibilities: • Analyze customer needs utilizing a high level of knowledge regarding our products and services; thinking laterally to provide them with the best solutions. • Use advanced knowledge of necessary web technologies to integrate company products with external client systems and to develop/customize web-based interfaces. • Build relationships with customers as the technical/account resource as part of pre-sales, implementation, and support tasks; provide training and education, remotely and in person. Required Qualifications: • Two or more years of professional web development. • Two or more years experience in client support or similar role • Demonstrated knowledge and experience developing web interface using (D)HTML, CSS, XML, and JavaScript • Experience with JavaScript frameworks like Prototype or JQuery. • Experience using Microsoft Office products, specifically Power Point, Excel and Word. • Ability to travel 1-2 days a quarter as needed Preferred • Familiarity with Web Services. • Bachelor’s Degree in a computer technology or business is a plus. • Familiarity with email delivery via SMTP and a basic understanding of the challenges to deliverability such as content filtering, DNS blacklists, collaborative filtering, SpamAssassin scoring, whitelists, blacklists and will be able to speak on par with ISP whitelisting personnel.. • Working knowledge of emailing infrastructure, e-mail authentication, DNS records, Port 25 Power MTA, SenderID, SPF, DomainKeys, DKIM, multi-part MIME, MTA, MDA, MUA and troubleshoot issues accordingly. The competitive benefits package offered provides family protection and security while emphasizing quality, life-enhancing programs. Benefits include medical and dental plans, attractive paid time off, disability and survivor insurance, dependent and health care reimbursement accounts, health club subsidy, and a flexible work environment. www.leadfusion.com ]]>

<![CDATA[Property Management in need for a Tenant Pro7 & Quicken Consultant. Please call Dave (858)576-1850]]>

<![CDATA[Managed Solution is the premier provider of outsourced IT support for small to large size businesses in Southern California. Founded in 2002, Managed Solution has quickly and profitably grown into a market leader, and is one of the fastest growing IT Companies in Southern California (INC 500 and 40 under 40). Position Summary: We have an exciting opportunity for a Senior Service Desk Engineer to join Managed Solution. The position will provide overall Windows OS administration of Microsoft 2000/2003/2008 Windows/Exchange 2003/07 and SBS server 2003/2008, including Active Directory Domain Controllers, Microsoft Domain Name Servers [DNS], Internet Information Servers [IIS], SQL servers to our existing clients. Responsibilities: -Maintaining customer relationships -Performing customer surveys and follow-ups -Time Management -Proficient in Microsoft Technologies -Active directory administration -Advanced desktop troubleshooting (Windows 98-Vista Mac a plus) Requirements: -Bachelors Degree or equivalent certifications -Working knowledge of Microsoft Server 2000/2003/2008 -Working knowledge of Microsoft Exchange 2000/2003/2007 -Ability to support clients remotely via telephone and other remote desktop tools -Excellent problem solving skills -Excellent oral and written communication skills -Takes accountability and ownership -Demonstrates a can-do and positive attitude -MCSE 2000/2003 or MCITP certifications highly recommended -Excellent planning\organizational skills and the ability to work under pressure in a live environment. We appreciate and consider all applications, however, only those candidates selected for an interview will be contacted. Ideal candidate would must be able to start immediately. ]]>

<![CDATA[Temporary Position: Senior System Admin/Audio Visual Technician SECURITY CLEARANCE PREFERRED BUT NOT NEEDED. Reference: Camp Pendleton in "subject" line of email for consideration. Job Description: Subtask 1 - Daily Operations. Provide on-site technical support for the day-to-day operations of the display systems in the MCC. Schedules systems maintenance and ensures that new personnel assigned to the MCC are properly trained and updated. Staffs assigned to this contract will remain current in new training and systems relevant to the MCC and its future. Technician will also remain current in new training and systems relevant to the MCC and its future. The contractor will advise the AC/S G-3 via monthly reports of the systems use and maintenance and training conducted. Subtask 2. Plan of Action and Milestones POA&M). The on-site technician will develop a POA&M to support the scheduled maintenance and technical refresh requirements for the MCC systems. A draft of this plan will be provided 30 days after contract award. This plan will be retained at the government site and available for review. Subtask 3. Maintenance and Outage Notification Requirement. The on-site technician will identify monthly, quarterly and annual scheduled maintenance and outages to the MCC SNCOIC in order for the staff sections to take appropriate actions. This schedule will be retained at the government site and available for review. Subtask 4. Scheduled Maintenance. The on-site technician will perform and/or supervise the scheduled maintenance of all systems. Subtask 5. Training Materials & Training. The on-site technician will create training materials and conduct training and orientation for all new I MEF MCC personnel in accordance with MCC SNCOIC requirements. This material will be retained at the government site and available for review. Subtask 6. Consumable Parts Inventory. The on-site technician will maintain a government furnished consumable parts inventory to minimize MCC Systems downtime and will act as a liaison with system maintenance personnel. This inventory will be retained at the government site and available for review. Subtask 7. Server Administration: The on-site technician shall provide, administer, and maintain the server environments. This support shall include, but not be limited to: · Providing day-to-day system administration in support of the server environments. · Maintaining and administering the systems application and database servers. · Adding and/or modifying authorized system users and locations. · Performing regular viruses checks on servers and removes all viruses detected during this process. · Administering processes to provide backup of servers. · Maintaining configuration control. · Supporting users with trouble calls. · Maintaining registration and licensing of all new and existing software and hardware with its manufacturer. Keep records of all problem reports received from manufacturers concerning the same. Subtask 8. Option to Deploy : The on-site technician will be available to deploy with the unit as requested by the MEF. This employment offer is contingent on technician acknowledging and agreeing to deploy with the unit with as little as 30 days notification. Subtask 9. Project Management. In addition, the on-site technician will maintain a risk management system for each project and all required files and databases associated with the hardware and software inventory. This material will be retained at the government site and available for review. Subtask 10. Monthly Report. Technician shall provide a written monthly status reports detailing task status, work performed during the preceding calendar month, problems encountered, and travel performed during the period, planned future activity and cost, schedule and performance information. ]]>

<![CDATA[Be a part of one of San Diego's best companies! Some of our most recent accomplishments are: • Recognized as one of the Best Places to Work in San Diego by the San Diego Business Journal • Grand Prize Winner - Workplace Excellence Award by the Society of Human Resource Management • Top 50 Companies for Diversity® List four years in a row (’06, ’07, ’08, ‘09) • Torch Award Finalist for Marketplace Ethics from the Better Business Bureau • A+ rating by the Better Business Bureau PLEASE APPLY AT WWW.COX.COM/COXCAREER Tech Support Rep I: Develops and directs overall technical support of all products for CCI's customer service function. Develops and implements policies for the resolution of service related inquiries. Provides a variety of customer service support duties to customers. Ensures timely and accurate information is provided to customers in a professional manner. Responds to inquires through phone, mail email and/or face to face contact with customers. Promotes and sell the company's products and services. Provides operational management and support at call center locations to ensure efficient and timely resolution of technical support issues. Analyzes and makes recommendations based on call volume trends and other factors for forecasting future customer service needs including staffing and call capacity. 1-Resolves service related issues related to Cox products including but not limited to, analog video, digital video, DVRs, HD, Cox High Speed Internet and Cox Digital Telephone by directing customers through a series of troubleshooting steps. 2-Educates customer on customer owned equipment such as PC, TVs, VCRs, etc. Educates customer on use of browser, use of email, changing passwords and other member services features. 3-Assists customer with reinstalling software, modem issues, TCP/IP settings and other functions by performing detailed troubleshooting and walk through steps. 4-Effectively uses troubleshooting tools such as EdgeHealth, Polaris, DART and large customer database. 5-Resolves problems on the first call with a minimum of transfers, truck rolls or Test Desk tickets by consistently improving personal technical knowledge and understanding. 6-Refers customers to Tier 2 or Test Desk in cases in which the attempts to resolve the service issue were not successful. 7-When necessary, schedules a service visit at the customer's continence 8-Transitionally sells/presents additional Cox products to the customer. 9-Resolves questions/concerns effectively and efficiently thought the use of active listening and personalizing techniques based on the customers needs. 10-Handles escalated calls from Tier 1 or de-escalated from Tier 2.5 Typical Training / Experience - HS diploma, GED or relevant work experience; 0-2 years of experience in area of responsibility Dept/Org Scope & Impact - Entry level support role requiring basic skills; can perform some of the basic tasks within the function; some impact at the job or department level Problem Complexity - Performs simple, routine work; Selects correct processes from clearly prescribed rules, past practices, or instruction; Seeks advice and guidance on non-routine or problem areas from supervisor. Any deviations from the norm are cleared by the supervisor/manager Autonomy - Under close supervision, exercises limited latitude/independent judgment; Work typically involves detailed checks or close review of output by a senior co-worker and/or supervisor/manager Knowledge - Assignments require minimal knowledge beyond the assigned work; Demonstrates correct understanding of routine aspects of work PLEASE APPLY AT WWW.COX.COM/COXCAREER Cox Communications, Inc. and its subsidiaries are Equal Opportunity Employers. We have a tradition of encouraging a wide diversity of talents through a broad range of hiring practices. Please note those individuals submitting resumes online or by mailing a resume are not considered an applicant for employment until a signed employment application form is completed, usually at the time of interview. For more information about Cox Communications and its subsidiaries, please click here www.cox.com, www.coxmedia.com, www.coxbusiness.com. ]]>

<![CDATA[Job Function Zeebo, Inc., a closely held company based in San Diego, California, has developed the Zeebo, a 3G wireless system to deliver digital gaming, entertainment and education to the next billion consumers in emerging global markets. Primary shareholders in Zeebo include wireless technology leader Qualcomm and Tectoy SA, which pioneered the introduction of digital gaming in Brazil. This is a summer position for college sophmores, juniors and seniors involves development of software tools and providing technical support for the Zeebo platform. The job will involve a broad range of responsibilities from h/w and s/w debug, as well as technical support and customer support. Skills/Experience College student in a technical discipline with experience and coursework in Operating Systems, Data Structures, Computer Architectures, Computer Graphics or Computer Networks. Ability to think independently and take initiative, learn on the job. Passion for excellence and learning Good communication skills. Passion for video games. Likes coffee or soda. Responsibilities will depend on applicants skills Education Requirements Current enrollment in a 4 year+ BS program with a GPA of 3.5 or better]]>

<![CDATA[Job Description Are you looking to joining a company where there are great possibilities? Amazing manufacturing company in North County San Diego seeks Sr Maintenance Mechanic! Will be troubleshooting and providing technical support for manufacturing & packaging of capsules, tablets, and powders. Will be applying working knowledge of Solid Dosage Manufacturing, will also be utilizing knowledge to maintain electrical control systems and reading schematics. Will be maintaining equipment logs and documentation in accordance with SOP and cGMP guidelines Job Requirements Prior experience as a Maintenance Mechanic, ideally in the nutraceutical industry Mechanically inclined Good manuel dexterity Able to work as part of a team Able to lift 50 pounds Good mobility with standing and walking 95% of the time Please call 760.438.6950 directly if you have been a Maintenance Mechanic in the Nutraceutical industry ]]>

<![CDATA[RepairsWorld, located inside of The Internet Place in Horton Plaza, Downtown San Diego, is looking for a part-time (moving to full time as we grow) Electronics Repair Technician and customer service Guru. Prior experience in retail and or electronics/computer/cell phone repair is a plus. Some skills in electronics and computers is a must. RepairsWorld repairs various mobile electronics, from computers to cellphones, iPods, Xbox's, etc. We have relationships with AT&T, Verizon, T-Mobile, and Sprint who send us customers who require their phones unlocked and fixed. This is a fast-paced work environment that requires both interaction with customers and conducting repairs simultaneously. We are willing to offer training in the electronics that we repair. We are looking for someone who can work a flexible schedule several weekdays and weekends. Hourly pay is 10 per hour. Candidates must have a professional appearance and demeanor. It is important to not only be able to conduct repairs, but also be pleasant and helpful to customers. The ability to up-sell our accessories is a big plus. Please submit resume and cover letter to Shane Jordan at Shane@RepairsWorld.com. Resumes with spelling errors, bad grammar, and without a cover letter are not considered. ]]>

<![CDATA[Description Provide Contract Management support to SPAWAR/Program Executive Office-C4I program office. Assist in the development and execution of contracting strategies. Provide contractual policy and procedural input to SPAWAR/PEO-C4I Program Managers. Manage existing contracts and assist with the development of new contracts. Responsibilities include but are not limited to preparing: <ul><li>contract Modification Requests (MRs), <li>Procurement Request (PRs) packages,<li>Delivery Orders, <li>Task Orders, Statements of Work (SOWs), <li>Award/Incentive Fee Plans, <li>Source Selection Plans, <li>CDRLs and Deliverables. </ul> Additional Responsibilities include:<ul> <li>track DD 250s / Invoices, <li>Assist with the document development for PR Packages/RFPs for new contract requirements. <li>Facilitate and prepare documentation for Contract Planning Conferences and Industry Day events. <li>Participate in the development of common processes related to Contract Management. <li>Provide daily customer interface including liaison with Contracts Directorate. <li>Accompany Government customers on travel as required. </ul> Experience Required The applicant is required to have a minimum of 5-10 years experience in DoD contract management, working knowledge of the FAR/DFARS and knowledge of the DoD acquisition process. The candidate must be able to work with Government and military customers and is required to demonstrate applicable experience and expertise is this area. Must possess superior communication skills and the ability to multi-task in a fast paced environment Experience with the Navy and SPAWAR contracts is desired. Previous experience as a Government Contract Specialist/Officer is strongly desired. Education Required BA/BS in Business Administration or similar discipline. Must be a U.S. citizen. Must be eligible to obtain security clearance. Active SECRET clearance is desirable.]]>

<![CDATA[Small business looking for help getting my online advertizing up & current. Please no big companies appy. Need small scale SEO support, add articles to web-site,get us on Google Maps, etc. Holistic Wellness Center in La Jolla for 17 Years www.detoxspaoflajolla.com 858-551-9228 Small budget but remarkable detox therapies, possibily part pay, part trade. Call Lisa if interested Open to ideas & discuss.]]>