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<![CDATA[Full time/part time Entry Level position in Environmental Consulting Firm located in Rancho Bernardo, CA. Candidate will be required to perform field work (on-site assessments, sample collection, etc.) and be able to write reports with proficiency in Microsoft Office 2007. Candidates will need to be able to lift at a minimum 50 lbs, climb ladders to access roofs, attics and crawl spaces, and wear Personal Protective Equipment when necessary. Travel required. Associates Degree or better is required. Environmental Studies background is not required but is recommended. Construction background is a plus. Salary to be determined based upon experience level. Please submit resume to careers@proenvca.com. Pro-Active Environmental Services, Inc. is an equal opportunity employer. ]]>

<![CDATA[The USS Midway Museum, is a not for profit organization that operates the ex-USS Midway CV-41 aircraft carrier as a museum. We are currently seeking an individual for an IT Technician position, that is willing to grow with the company. We are seeking a customer oriented technician to support desktops, laptops, PDAs and other wireless devices. Qualified candidates will posses: • Great customer service skills • Excellence troubleshooting skills • Organized and detailed oriented • Flexible schedule (will be on call some nights and weekends) Desired skills/Experience • Associates Degree or 2 years IT Support experience • Microsoft Office 2003 and 2007 • Microsoft Windows XP professional • Microsoft Windows Vista Business and Enterprise ]]>

<![CDATA[AbacusLaw is a rapidly growing software company looking for another awesome technical SUPERSTAR to join our call center team supporting www.abacuslaw.com. Abacuslaw.com CRM and accounting software is loved by over 100,000 lawyers, paralegals, accountants, and other professionals. Our support department gets compliments every day from users who love the way we help them use the software and solve their problems. If you are friendly, outgoing, have great listening skills and are driven to resolve customer issues while delivering a WOW! service experience, you’ll love working with our team. You must be a high-energy, enthusistic, emotive person, speak English clearly, and take responsibility to resolve customer issues while building great relationships. You MUST have a college degree, a working knowledge of double entry accounting, and a background in customer service, preferably from the hospitality industry. You should be completely at ease using different versions of Windows. Abacus Data Systems provides an informal, comfortable work environment, the opportunity to excel and rewards for work well done. If you have a good sense of humor, don’t smoke, and would enjoy working in a bright and open office with a casual atmosphere, you’ll love working here. ]]>

<![CDATA[Capitalize on your experience to advance your career as a Systems Administrator with a rapidly growing company. You will work independently (full-time employee status with all benefits) with a core set of assigned small to mid-sized businesses to manage and support their technology systems, networks and desktops. You’ll combine your technical expertise with business skills to understand their needs and provide them with reliable systems, exceptional service and support. You’re passionate about what you do, and do what it takes to get the job done with high profile clients who have critical response requirements. You will interact with a diverse variety of clients from executives, business owners, managers and end users. To be successful will require demonstration of excellent customer communication skills, knowledge of industry trends, emerging technologies, personal ownership, resourcefulness, adaptability and ongoing professional development to bring out the best in yourself. You will work primarily in the field (San Diego); achieve high scores on customer satisfaction surveys; be willing to work overtime; and meet utilization requirements. REQUIRED SKILLS & ABILITIES * Bachelors Degree or equivalent experience * Minimum 5 years experience working with diverse technologies to support clients * LAN administration * Windows Server 2003 and/or 2008 * Active Directory administration * Configure, manage and install hardware-based firewalls * Advanced desktop and server support, troubleshoot, rebuild, reconfigure and restore * Advanced administration of Exchange Server 2003 and/or 2007 * Experience providing technical support on site, in person, remotely, and by phone * High emotional intelligence with passion for self development * Superior oral and written communication and presentation skills with clients and team * Demonstration of ongoing professional development * Authorization to work in the U.S., a valid D/L, car and insurance Not Required but bonus to have: * ConnectWise experience * Applicable certifications (such as MCSE/MCSA, MCP) * Mac OS * Smartphones * Virtualization technologies * Managed service tools/technologies TO APPLY When you respond to this posting please: a) reference your name, the job title and number in the subject line; b) provide an introduction of yourself and describe or highlight why you would be a good fit for this position; c) attach or insert your resume (it’s ok to reference a web link if you also included your resume in the email response) COMPANY DESCRIPTION This could be the job and company you’ve always dreamed about. We are a strong and rapidly growing business with an elite group of creative high performing IT professionals that have a remarkable reputation for providing exceptional services that empower small businesses. We hire the best to support that mission. We have long-standing client relationships. Our success is based on the drive of our people to support our clients and each other. As a member of our team you will demonstrate technical expertise that blends with professional competencies. Success will be possible with your ability to provide exceptional service, bringing out the best in yourself, demonstration of superior communication, ownership, adaptability, resourcefulness, emotional intelligence, self management, teamwork, multi-task in stressful situations, and the ongoing ability to learn. Our long standing relationships with our clients is a testimonial to our commitment of taking an active interest in understanding our customer’s unique business needs and enabling their success through application of technology solutions designed to promote their profitability. Our success is based on the drive of our people to continually develop, share new ideas and solve problems through collaboration amongst ourselves and our partners. We consistently achieved above average industry growth (15%) over the last two years and are continuing that growth in 2010, which is why we are hiring. Our internal processes reinforce what we value. Your potential will only be limited by your drive and passion to be the best. BENEFITS We pay at the top tier of our industry with comprehensive benefits to hire, retain and develop our people. In addition to performance-based compensation and a great working environment, we offer paid vacation, a matching retirement plan, health, dental and vision insurance, cell phone allowance, and car mileage reimbursement. Plus, there is ongoing professional development and business coaching programs, in addition to growth opportunities. ]]>

<![CDATA[Helpdesk Department Manager July 30, 2010 Reports to: CTO Department: Helpdesk Department Classification: Exempt The purpose of the Helpdesk Department Manager is to develop, lead, and motivate a team of 3 Help Desk professionals to deliver excellent technical/non-technical support with outstanding customer service, satisfaction, and timeliness within the organization’s budget. This position has frequent contact with customers, direct reports, peers, and independent vendors. Basic responsibilities of a Helpdesk Department Manager include: PRIMARY JOB FUNCTIONS • Participate in the development of a service level agreement and ongoing management of service level compliance. • Create and maintain a training program for increased business, customer service and technical knowledge. • Lead and participate in projects. • Develop and demonstrate an understanding of customer and business needs. • Resolve escalated customer and vendor issues. • Resolve daily issues of a complex scope that impact the team and overall business objectives. • Prepare staffing plans. • Manage Help Desk resources for optimal performance. This will consist of resource management for incoming customer inquiries, projects, administrative work and time allotted for holidays and paid/unpaid time off. • Maintain a high level of employee morale within the team. • Obtain equipment, tools, and space needed to allow team members to adequately support the customers. • Develop and update plans for new product/service releases. • Prepare the support team for new product/service releases. • Assist in the professional and technical development of team leaders enabling them to set technical goals, monitor, mentor, and coach and assist team members to deliver quality support. • Assist the CTO with the preparation and administration of departmental budget and business plans and metrics. • Manage a team of Help Desk professionals, lead professionals, and supervisors/team leads. • Practice Total Contact Ownership. • Perform interviews for new professionals and provide feedback for promoting professionals. • Must have Help Desk professional experience. Must be able to assist with customer inquiries if necessary. • Develop a performance measurements framework and facilitate feedback system to team members on issues such as customer service, communication, and technical skills, in order to enhance the quality of support delivered. • Manage the creation, distribution and analysis of operational, business and financial reporting. • Participate in and drive participation of the Help Desk in the organization’s change management process. • Develop and enhance cooperative interdepartmental and vendor relationships and communications. • Maintain current knowledge of industry trends and potential impact on the support business.   ADDITIONAL RESPONSIBILITIES: • Oversee all printing, scanning, transmission and data importing operations for BACTES corporate office to ensure that work is completed in an accurate and timely manner and in accordance with company goals and objectives. • Oversee all Laptop and desktop warranty information, location, and assignment in database. • Oversee imaging, repair and distribution of all Bactes laptops, desktops and scanners. • Oversee management and maintenance knowledgebase on Wiki web pages. • Oversee both field and home office technical support (including helpdesk) for PC, laptop, scanner and associated applications within Bactes home office and field operations. This includes the design and distribution of training related materials. • Oversee communication of transmission, scanner and/or laptop-related problems to field staff. • Oversee preparation and delivery of feedback to field staff regarding transmission uniformity, laptop and/or scanner issues and required changes to improve overall quality. • Oversee the logging of all required scanning information, problems with transmissions or equipment and the communication of these problems to field and IT staff. • Oversee the documentation and maintenance of all critical processes within the Image Processing/Helpdesk department including records for received transmissions, scanning results, image quality, and equipment databases. • Oversee toner maintenance including ordering and replacing the toner(s) at the Home Office and remote sites. • Oversee the maintenance of Image Processing/Helpdesk area including housekeeping, equipment maintenance and repair and other fixtures. • Suggest and implement (upon approval from manager) ideas for improvement of work flow, organization of data, and improvement of scanning and resulting image quality. • Ensure all company policies and procedures are followed and maintained within the department. • Comply with all safety procedures and report any potential safety problems immediately. • Bring any personnel issues or problems to the attention of the CTO promptly. REQUIRED SKILLS & EXPERIENCE • Must possess a BA/BS or equivalent degree • Must have successful, documented, prior experience managing a team of professionals • Minimum 5 years experience in Information Technology • Must be fluent supporting Microsoft Windows XP-7, Office 2003-2010 & Basic Networking • Strong Desktop/Laptop troubleshooting and repair • Troubleshooting and resolution of IT related problems over the telephone • Installation of MS security patches and virus protection software • Familiar with MS software and Dell hardware PREFERRED SKILLS • Strong knowledge of Windows Server 2003-2008 preferred • Strong sense of urgency and business orientation • Able to think strategically and conceptually while managing details • Able to follow written and verbal instructions • Able to create professional documentation • Candidates must demonstrate an ability to interface and consult with all levels of management, field staff and customers • Excellent communication and interpersonal skills • Excellent problem solving skills This is a long-term position with exceptional growth opportunities and benefits (401k, Medical, Dental & PTO) This position is a 7am-4pm PST shift.]]>

<![CDATA[ PROFIL INSTITUTE FOR CLINICAL RESEARCH IT COORDINATOR At Profil, we combine the careful and critical attitude of academic science with the professionalism of the bio-pharmaceutical industry. Our employees are focused on providing high quality, science-based research through early phase clinical investigations (Phase I and II) of potential new treatments for Diabetes, Obesity and other metabolic diseases. Our "mission" based approach attracts passionate, competent employees in all areas of specialization, from Clinical Operations to Finance and Administration. The best part of working at Profil is knowing that the work we do every day promotes research and discovery in Diabetes and Obesity treatments, and that our efforts ultimately help people. We're committed to the continued success of Profil through the hiring of talented people who share these values and mission. Reports to: IT DIRECTOR Main Purpose of Job: The IT Coordinator will be responsible for supporting end users and resolving daily operational issues of an IT nature. Additionally, they will be responsible for all administrative support required in the department. This includes user training, system documentation, and internal procedures documentation. Specific Responsibilities: • Resolve daily issues supporting the daily operations of Profil IT systems including but not limited to phone/voicemail/fax system/blackberry, security system, video surveillance system, computer network/servers/workstations and all related applications, email system, web site, call center and toll free system. • Provides support and manages help tickets to expedited resolution via 3rd party Help Desk. Escalates to IT Director as needed. • Responsible for monitoring successful completion of backups. • Responsible for the monitoring of all systems and expedite issue resolution as directed. • Provide administrative support to IT department as needed, such as: o Maintains system documentation and procedures o Places quotes with vendors & orders and receives all IT software and hardware as approved o Responsible for all software licensing compliance and software support renewals and documentation. o Responsible for all hardware support contracts and renewals as approved and related documentation. o Purchase and set up new computers and phones, printers, study specific devices as needed and approved. Sets up employee workspace as needed as well as move workspaces o Assists in completion of various IT work order forms for new accounts, change of accounts, new equipment set up. o Assigns key cards to employees o Resolves printer issues with 3rd party printer support organization • Trains new hires and provide general software training as needed such as: o Supports departments in user training both for general business applications, department specific, and study specific applications as needed o Develops training material as needed • Supports users outside of service provider hours. • Available evening and weekends for issue resolution as needed. Supervisory Responsibilities: None Requirements: Education Requirements / Certifications: • AA Degree or Equivalent Required • Bachelor’s Degree in Business Administration, IT, or related field strongly preferred • Skills / Experience: • At least 3 years of professional experience in a corporate environment supporting and/or involved in an IT Department or Division. (Experience should include but is not limited to: Hardware inventory, Software inventory, Maintenance Contracts, Vendor Coordination, Purchasing, Training, and IT process documentation) • Strong organizational skills, attention to detail, and methodical in work • Strong verbal and written communication skills • Follows directions, policies and procedures. • Excellent Customer Service mentality • Good judgement, initiative, and problem solving • Strong interpersonal skills and ability to interact with internal client groups and third parties simultaneously Technical Skills: Windows Server / Active Directory Security MS Office (Word, Powerpoint, Excel) Lotus Notes Blackberry Telephone Systems (Mitel Intertel) Security Access System (Honeywell) Work side by side with a highly committed team proud of it’s contribution to Diabetes and Obesity research. Profil offers a competitive salary, excellent benefits and career opportunities in a dynamic, quality focused environment. Forward resumes to hrpicr@profil-research.com. No faxes or phone calls, please. ]]>

<![CDATA[A current customer is looking to identify and hire a Japanese speaking Helpdesk / Desktop Support Technician for an indefinite contract at their facility in Rancho Bernardo. This position is joining the desktop support team at our customer, which is fully outsourced to TEKsystems. This position is the primary support person for those who speak Japanese - locally, throughout the US, and those located in Japan. It is anticipated that ~70% of the work will be in Japanese and the remaining ~30% in English. The work will be a mixture of helpdesk and desktop support, supporting internal employees of our customer. Job duties will include, but will not be limited to installing, troubleshooting, repairing and the maintenance of PC’s, laptops, printers, and related systems (Windows 2000, XP, MS Office and Outlook). Duties will also include all of the day-to-day technical support to users for desktop systems software and hardware. Also some minor network and telecom issues. Requirements include possessing at least 4 years of helpdesk and / or desktop support experience from a large user based company, have very good presentation skills, be able to communicate in both English and Japanese with all different level of employees and work well in a team setting. Interested applicants, please reply to the below listed contact information with your resume and best time and way for us to communicate. Thank you for your interest in TEKsystems. I look forward to hearing from you. Dean N. Rossmann 4180 La Jolla Village Drive, Suite #100 La Jolla, CA 92037 Office: (858) 320-2752 Fax: (858) 320-2790 Toll-Free: (888) 260-6282 x2752 About TEKsystems, Inc.: Join TEKsystems® and get your career on the fast track. As the leading technology staffing and services firm, we are passionate about deploying high-caliber IT and communications expertise. To satisfy our constant need for expertise, we actively seek talented Technical Professionals with all levels of information technology and communications skills. TEKsystems knows that every professional has different needs, so we'll work together to determine a suitable benefits package. We offer options to our Technical Professionals that could include: a health plan, 401k, provisions for vacation and holiday pay, and technical and professional training. With a foundation as the nation's largest IT staffing firm, we've become a billion-dollar services company by blending superior client service with an unrivaled ability to source and manage talent to precise specifications, resulting in successful technology executions. Allegis Group and its subsidiaries are equal opportunity employers. M/F/D/V ]]>

<![CDATA[International Education Corporation, headquartered in Irvine, CA, is a national leader and provider of postsecondary education. We provide students the training to succeed in careers as medical assistants, dental assistants, computer technicians, criminal justice, pharmacy technicians, medical billing and coding, massage therapy, and in the area of business office administration. We currently have 13 campuses located in California, Georgia, and Florida. Due to growth we have an immediate opportunity for a part time IT Support candidate and at our San Marcos, CA UEI Campus. Summary : Provides technical assistance and training to customers by performing the following duties. Essential Duties and Responsibilities: include the following. Other duties may be assigned as required. • Provide client support and technical issue resolution via in person, E-Mail, phone and other electronic medium. • Configuration of client's equipment to connect to the Internet via modem/DSL Router (Dialup/DSL customers only). • Configure software to connect to Internet application servers. • Provide training to clients in the use of system and applications as related to Internet. • Obtain general understanding of the application operations related to company offered services. • Identify and correct or advise, on operational issues in client computer systems. • Perform light lifting 25lbs. • Perform creation of new accounts using company provide software tools. The Ideal candidate will also possess the following skills: • Able to work independently and efficiently to meet deadlines. • Able to promptly answer support related email, phone calls and other electronic communications. • Self motivated, detail-oriented and organized. • Experience with hardware and software issues. • Proficient in Internet related applications such as E-Mail clients, FTP clients and Web Browsers. • Excellent communication (oral and written), interpersonal, organizational, and presentation skills. Please send your resume to valdiviaj@ueiglobal.com or fax to (949) 341-6217 ]]>

<![CDATA[Oracle Functional/Technical Developer Join the best team you will ever work with and get paid to think! ABOUT US: You’ll be inspired to know that for over 26 years we’ve been running, expanding and helping fitness minded individuals find the shoes, apparel, accessories and information that they need to achieve their running and fitness goals. Road Runner Sports is the World’s Largest Running Store, providing top quality products, competitive prices, and the utmost in superb customer care. By working at RRS, you’ll enjoy working with like-minded individuals who go above and beyond to provide a FEEL GREAT experience and aspire to be the most fun and creative in all that we do! WHAT YOU’LL GET TO DO: We are seeking a strong Oracle Functional/Technical Developer who will be part of a team responsible for managing Oracle 11i Applications. This position will be responsible of providing day-to-day production support, including troubleshooting and resolving production issues, as well as participating in the development, ongoing maintenance and support of the current environment. Some of the exciting tasks that you’ll enjoy on a daily basis are: • Work closely with different business areas and departments (Finance, Order Processing , Sales, Customer Service, Marketing) to identify business needs, analyze processes and design system based solutions that meet business needs while streamlining and simplifying processes • Investigate, analyze and document reported operational problems and provide solutions to business users • Customize Oracle standard reports, and develop custom reports to meet functional business requirements • Develop requirements, design, process, unit and end-user documentation • Design and develop custom extensions, data conversion scripts, and APIs • Provide business analysis and technical expertise necessary to support the daily operations of Oracle Applications and existing customizations • Act as technical and/or functional lead for TAR management process with Oracle when applicable • Provide production support on a rotational on-call basis. • Manage small to medium sized projects • Performs other duties as assigned or as the situation dictates TO BE SUCCESSFUL IN THIS ROLE YOU WILL NEED: • 3+ years experience of Oracle 11i Applications (total of 5+ Oracle Applications experience) • Bachelor’s or advanced degree in Information Systems or related field • Proficiency in PL/SQL, SQL*Loader, Toad, XML, Unix Shell script and workflow • Proficiency in Oracle Reports 6i • Experience with Discoverer reporting tool a plus • Experience integrating non-Oracle source data through the use of Oracle interfaces • Proven experience in all phases of the software development cycle • Knowledge of Oracle 11i eBusiness Suite, in particular Order Management and Financial Modules a plus • Excellent verbal and written communication skills in the English language • Ability to work in a team environment • Ability to interact effectively with non-technical, functional user community The ideal candidate will have a passion for fitness, an energetic and process oriented personality with a “Can Do” attitude that promotes sales and exceeds expectations. WHAT’S IN IT FOR YOU: When you work at Road Runner Sports you’ll get to FEEL GREAT knowing you’re on the road to success in your career. Road Runner Sports offers the opportunity for stability, growth and career advancement in addition to a competitive salary, an extensive benefits package (which includes medical, dental, 401(k), reimbursement accounts, tuition reimbursement) and much more! Think you’re our PERFECT FIT? Please send us your resume today! TO APPLY: visit www.roadrunnersports.com/employment ]]>

<![CDATA[NETWORK ENGINEER / TECHNICIAN COMPUONE is a leading systems integrator with extensive experience in computer networking and is currently looking for a full time Network Technician to join our team. We are seeking a professional who has a passion for computers, is self driven, and delivers outstanding customer service. The ideal candidate must appreciate a high level of customer service and be able to work in a fast-paced environment. He/She must be excellent at communicating with end-users, management and IT staff of client companies. As Network Technician the ideal candidate will need to have thorough knowledge and experience in the following areas: • Design, configuration, installation, and troubleshooting of network infrastructure and applications. • Installing, maintaining and troubleshooting Exchange 2003/2007. • In-depth understanding of Windows 2003/2008 Server, Windows Vista and Windows XP Pro. • Experience with backup, antivirus and anti malware/spyware solutions. • WAN technologies. • Firewall, VPN, router and VLAN administration. • Experience with Cisco CAT OS, and IOS based routers and switches as well as 3 com switches. • Full understanding of the TCP/IP stack and protocols. • Terminal Server/Citrix implementation and management. • Ability to conduct an analysis of LAN’s, WANs, wireless, servers and desktops. • VOIP experience. • Familiarity with iPhones, blackberry and other cell phones. • Experience with Sonic Wall and Cisco firewalls preferred. KNOWLEDGE AND SKILL REQUIREMENTS • Minimum 5 years hand-on experience with the above technologies is required. • Excellent analytical and troubleshooting skills. • Excellent documentation and verbal communication skills required. • Able to manage projects, meet deadlines, and work proactively. • MCSE Certification preferred. Please email resume and salary requirements to hr@compuone.com ]]>

<![CDATA[San Diego Jewish Academy, a private college-prep K-12 school, seeks a professional Technologist. The right candidate is an advanced MS Office user, detail oriented, and has the ability and knowledge to troubleshoot user’s tickets. Candidate must be highly organized, fast learner, and have excellent people skills. Must be a dynamic trainer, able to assist non-technical users with technology and applications and to create documentation of processes for non-technical users. Eager to work in a pleasant environment, able to manage the database, with some stressful peaks throughout the year. We offer a friendly and supportive atmosphere at a very technology equipped school with excellent benefits; including medical, dental, retirement, and reduced work days. Please email resume, salary requirements, to sbaltinester@sdja.com ]]>

<![CDATA[EXCEDEO, the IT Support Professionals, is seeking a Helpdesk team member with strong networking/server skills. You must be proficient with active directory, Windows Server 2003, 2008, SBS, Exchange Server and have experience with enterprise level antivirus and backup solutions (Symantec, Mcafee, Veritas) Network Troubleshooting, VPN, Firewalls. Position is mainly phone and remote support, so you must be good on the phones, patient, and a clear communicator. Requires end user workstation troubleshooting (DHCP issues, printer issues, file share permissions, Virus removal) RESPONSIBILITIES: 1. Perform Daily Operating Procedure systems checks and tests. 2. Assist, guide, train and support clients and internal staff. 3. Performs troubleshooting, maintenance functions and provides end user support. 4. Diagnose, troubleshoot and resolve issues related to desktops, notebooks, network connectivity and various printers. 5. Diagnose, troubleshoot and resolve issues over the phone. 6. Follow standard Help Desk operating procedures; accurately log all Help Desk contacts using ticketing system. 7. Provides end users support for all LAN- based applications. 8. Has knowledge of commonly-used concepts, practices, and IT procedures. 9. Quickly identify and escalate non-helpdesk issues to appropriate department. MINIMUM QUALIFICATIONS: 1. Must have a minimum of two to three years of technical support experience supporting multiple networks with more than 50 users and or more than 10 Microsoft Windows servers. Must have demonstrated strong performance in prior roles, with increasing levels of responsibility and independence. Distinctive problem solving and analytical skills. 2. Advanced knowledge of and troubleshooting skills with Windows client, server operating systems, Active Directory and Firewalls, is a MUST. 3. Experience with various utilities such as anti-virus, disk replication, and disk partitioning software. 4. Experience with troubleshooting network related issues. 5. Good oral and written communication skills with an ability to write reports, business correspondence and procedure manuals and effectively present information and respond to question from groups both inside and outside of the department. 6. Must enjoy and have at least 2 years experience supporting systems and end users 100% remotely. Looking for an individual that enjoys providing support 100% remotely. REQUIRED EDUCATION AND CERTIFICATION: 1. CompTIA A+ certification, MCSE or MCITP and NETWORK + Certifications (other certifications may be accepted in lieu of those listed). 2. Citrix or VmWare knowledge a plus. 3. Computer Degree is desirable. ***MUST BE A US CITIZEN OR GREEN CARD HOLDER*** ]]>

<![CDATA[GROWING GLOBAL BIOTECH Senior Technical Support Engineer ( Night Shift or Late Nights) Skills Required: TCP/IP networking, in a WINDOWS environment, Senior Technical Support Engineer, , customer service Job Description: Senior Technical Support Engineer We are seeking a Senior Technical Support Engineer to join our growing global operation. You will be responsible for providing pre and post sales in-depth technical support to our customers, end users, resellers, and support partners. Responsibilities include: - Troubleshooting, diagnosing and resolving technical customer issues associated with our equipment either remotely or on-site at the customer site. - Troubleshoot and resolve installation, implementation, and production issues - Diagnose, prioritize and resolve support issues - Manage customer support interactions to a positive and best possible resolution, always focused on delivering world-class customer support - Documenting known solutions - Handling and resolving new customer cases - Interfacing with other technical support personnel, engineering and product management to escalate and resolve issues. - Performing, as required, remote upgrade activities or investigations of reported problems, - Providing feedback from customers to product management and engineering teams via appropriate systems - Off-hours on-call rotation. - Experience and Education: - Bachelors Degree in Information Technology or related field - 4 years experience in technical support functions - Very strong technical and communications skills - Strong client services skills . - Advanced Networking Skills Required - Detailed technical experience with complex Hardware and Software systems - Detailed understanding of the protocols surrounding IP service provider networks. - MUST have knowledge and experience in: TCP/IP fundamentals, IP subnetting. Why work with us? - Our people and products are considered the best in the industry - We offer an excellent salary and a comprehensive benefits plan If you are a Technical Support Engineer with a solid track record of success please send your resume and salary details immediately! ]]>

<![CDATA[Detail oriented person needed to: - Manage day to day processing of Electronic Data Interchange (EDI) transactions (Purchase Orders, Advance Shipping Notice, Invoices and UCC 128 Labels) - Manage the company EDI database by performing download, import and export of files. - Provide support to Shipping department by providing shipping documents such as Prepack List, Pick List, Packing List and Labels. - Prepare SKU/UPC labels by ordering on-line or printing in-house. - Manage software and hardware documentation Minor software and hardware troubleshooting experience preferred. ]]>

<![CDATA[GTC Systems is an award winning information technology solutions consulting, staffing, training, application development and managed services firm who is seeking Help Desk Technicians in San Diego, Orange County, and Los Angeles, CA ESSENTIAL FUNCTIONS: 1. Provides assistance, guidance, training, and support to clients and Engineers. 2. Provides support for all applications, systems, and equipment designated for GTC Systems Inc, 3. Provides advanced support and resolution for issues related to Network Connectivity and the various printers used at GTC Systems Inc. and GTC Systems Clients. 4. Diagnoses, troubleshoots, and resolves hardware and software issues either over the phone or in person, depending on shift assignment. 5. Escalates issues for resolution in a proper and timely fashion to other tiers/groups within IT, to IT management, and/or to vendor technical support. Works with vendors for proper warranty service and/or RMA replacement of equipment. 6. Logs and tracks calls using trouble ticket database, maintains history records and related problem documentation. Provides updates, status, and completion information to customers, other members of IT, and Technical Services management. 7. Installation of client applications, desktop operating systems, desktop hardware, and related peripheral components and printers. 8. Maintains proper documentation for issue resolution, installations, configurations and inventory of hardware and software. 9. All other duties as assigned. MINIMUM QUALIFICATIONS: 1. Advanced knowledge of and troubleshooting skills with Windows client and server operating systems. . 2. Experience with various utilities such as anti-virus, disk replication, and disk partitioning software. 3. Experience with troubleshooting network related issues. 4. Good oral and written communication skills with an ability to write reports, business correspondence and procedure manuals and effectively present information and respond to question from groups both inside and outside of the department. REQUIRED EDUCATION AND CERTIFICATION: 1. CompTIA A+ certification and one MCP/MCTS or NETWORK + Certifications (other certifications may be accepted in lieu of those listed). 2. Citrix or VmWare knowledge a plus. 3. Computer Degree is desirable. Please email your resume and cover letter to Cat.Nguyen@gtcsystems.com please put Help Desk Technician and the location in subject line. ]]>

<![CDATA[CariNet, Inc., a global leader in the dedicated server market, is looking for talented individuals to join this growing global Internet-solutions provider. Our team members are experts in Linux, Windows, and Cloud Computing. If you have some basic troubleshooting and networking skills and are interested in becoming a master, CariNet offers a fantastic career opportunity. Required skills: Basic hardware and operating system configuration and troubleshooting abilities. Windows & Linux Skills: - Basic troubleshooting/operation - Command line, file management and permissions - Network configuration - Windows: Windows Server 2003 & 2008, Microsoft SQL, Active Directory and DFS (MCP a plus) - Linux: LPIC-1/2/3 a plus - LAMP/WISA General skills: - Ports and protocols - Basic understanding of web protocols (HTTP, FTP) - Basic email server and client troubleshooting (SMTP, POP, IMAP) - Knowledge of DNS - Networking concepts (TCP/IP, ethernet, switches, routers, OSI model) - Internet Security - Hardware troubleshooting - Willingness to work hard and excel Communication: - Fluent in spoken and written English - Spanish or other languages a plus. - Able to read and comprehend technical documentation. Other Requirements: - Schedule: You MUST be able to work nights and on weekends. - Must be able to legally work in the US - Drug test and employment verification required prior to hiring - This is an on-site position. Applicants should be local as we are looking to fill this position immediately. Additional consideration given for applicants with: - Extensive Microsoft Windows knowledge. - Certifications (RHCT, MCP, CCNA, LPIC, etc.). - Previous customer service experience. If interested please respond to this ad with your Resume attached. ]]>

<![CDATA[Job description Productivity Associates, Inc. is exclusively focused on providing customized and flexible Help Desk, Customer Care and Call Center solutions. Our help desks cover a broad spectrum of support, a comprehensive, strategic answer to our clients’ IT needs. We currently need a customer oriented Desktop Support professional to join our growing team (must be flexible to work either a.m., p.m., and some weekends). Work in a friendly and comfortable team environment performing end-user Desktop Support. This company values hard work, career development and most of all, their employees! In this role, you will be doing hardware and software troubleshooting for client-side computers in a 98/2K Pro, XP Pro, and Windows Vista environment. Typical issues to resolve will be hardware issues, printing, applications (MS Office Suite, Various E-mail Applications), OS's, password resets, etc. Additional duties include but are not limited to: receiving new hardware, imaging and configuring of systems, deployment of hardware to end-users and asset tracking. Qualified candidates will possess the following: • Ability to demonstrate engaging interactive people skills and a positive attitude! • 1-2 years of Desktop Support in a Corporate environment experience preferred • Experience with Win 2K/XP/Windows Vista • Strong written and verbal communication skills to include a professional proficiency in spelling and grammar for when expanded communication is necessary. • Attention to written details and the ability to answer clearly and correctly. • Must be well organized and able to handle multiple tasks. • Must be a team player and be able to work in a fast-paced environment. • Must be a person who is very positive and enjoys producing quality work results. • Must be a motivated towards constantly improving their technical skills using tools both in and out of the workplace. • Previous experience interacting with diverse personalities in and providing assistance in fields such as help desk, customer service or marketing is desired. Must demonstrate the ability to follow directions, quickly grasp technical processes, and learn new skills at a pace better than average. Technical Skills: •Experienced in supporting desktop and laptop computers. (Dell, Compaq, HP, Lenovo, etc) • Standard desktop support, including Commercial application questions (i.e. MS Office, email programs, browsers, etc.) • Intermediate knowledge of Office 2003, and 2007 versions. • In-Depth working knowledge of TCP/IP and Internet connectivity • Wireless and Broadband troubleshooting and connectivity issues • VPN installation, connection and troubleshooting • Experience in client based firewall configurations and troubleshooting (Symantec, MacAfee, zone alarm, etc). • Ability to perform password resets, given appropriate access to internal software tools • Unlock protected accounts with proper security procedures • Escalate & dispatch 2nd Tier Technicians or 3rd Party services as needed • Ability to walk users through troubleshooting steps for in-house proprietary programs and applications used at Customer. • Virus/ Spyware scanning, removal and related activities • Experience in troubleshooting IE and web-based applications, connectivity issues, plug-ins, pop-up blockers, security settings, etc. • Experience with troubleshooting local and networked printers. • Clear print queues • Experience in remote assistance software, GoToAssist, etc • Data restoration assistance • PDA setups • Customized routing and escalation protocols per client requirements This is not a telemarketing position Applicants must be willing to work any shift, 24/7. Shifts will be assigned and may change to meet service needs. Productivity Associates, Inc. offers a competitive compensation package to include excellent benefits. We value our employees, and strive to make this an enjoyable place to work. Medical / Dental / Life and PTO - A casual and friendly work environment This is an entry level opportunity *No Relocation Offers contingent upon completion of a background check *We are an Equal Opportunity Employer* Check out our website at: <a href="http://www.gotopai.com/" rel="nofollow">http://www.gotopai.com/</a> TO APPLY: <a href="http://pai.catchthebest.com/apply/52e3/93b0" rel="nofollow">http://pai.catchthebest.com/apply/52e3/93b0</a> ]]>

<![CDATA[Join us at Benchmark Revenue Management in providing hospitals with the ‘guaranteed solution’ for effective Healthcare Revenue Cycle management. You will be responsible for using your data management and technical expertise to support on-site implementations of our healthcare revenue cycle system and provide customer care for our hospital clients. Responsibilities: • Prepares the customer for the installation by leading customer through the installation process; and providing pre-installation training and post-installation support • Extract and validate data from hospital financial systems • Set up our application including data import, user setup, workflow modeling, rules writing, • Support our application including support case management, data troubleshooting (SQL), phone support, and on-site visits • Regularly analyze hospital clients for performance and compliance; and pro-actively report to hospital clients • Manage implementation and feature-request projects • Travel nationally on a regular basis Requirements: • BS/A in Computer Science, Economics/Econometrics, Accounting/Finance, Statistics, or related field • Experience in writing SQL (MYSQL) and Linux commands • Understanding of data integration processes • Ability to manage customer and internal expectations • Self-guided person, with strong organizational skills, who is proactive and creative • Team player with an appropriate level of confidence to inject new ideas into any situation • Highly motivated and excited to do something important and revolutionary Strongly prefer: • BS/A in Healthcare Administration, Business Management, Statistics, or related field • Understanding of Hospital billing systems and the patient revenue cycle • Understanding of hospital IT environments and systems Visit us at www.benchmarkrevenue.com to see why we are a leader in healthcare administration technology. We are headquartered in San Diego’s Mission Valley. For consideration, please send your resume to us at careers@benchmarkrevenue.com with Subject: CS Impl. – Your Name. Please list your specific salary requirements. Please no agencies or 3rd parties. No sponsorships or relocations. We are an Equal Opportunity Employer. ]]>

<![CDATA[Opening... Technical Customer Support Engineer Advanced Healthcare Technology Northern San Diego County Our medical diagnostics technology in the most advanced in the industry and we are helping physicians researcher and medical specialist around the world detect solutions in real-time. Our products improve productivity and enhance health care providers ability to diagnose and treat complex medical conditions around the globe. Title Technical Support Engineer Career Level Experienced Services Engineering Location Northern San Diego County *Drive solutions by accurately diagnosing issues, documenting issues and solutions *Provide solutions via our knowledge base to insure leveraging / sharing gained expertise and minimize problem duplication. *Inputs into product development to enhance serviceability and productivity. *Follow stated processes, suggest improvements, drive positive change. *Weekend and on call support rotation *This position requires excellent communication skills and professional behavior in all circumstances. Qualifications/Requirements*BS in Engineering, Computer Science, BSEET acceptable *Four years of demonstrated strong networking skills, TCP/IP. *Extensive Knowledge of Windows enterprise networking environment. *Extensive experience in database administration *Strong customer interaction skills and customer focus *Excellent communications and interpersonal skills, demonstrated ability to effectively interface with cross-functional teams and modalities. *Demonstrated leadership ability to lead customer and cross functional teams towards resolution *Extensive experience with advanced troubleshooting, problem resolution, customer and development recognized expertise. *Self Starter, ability to adapt and learn complex solution with minimal training *Team Player Desired Characteristics*MCSA or MCSE, CCNA, CCIE, SQL, OCA or OCP, Network + and other recognized IT industry certifications. *Experience in supporting customers and Field engineers in a remote support setting *Experience in supporting customers on site when needed *IT industry exp. **Oracle expertise *MSSQL 2007+ expertise *HL7 expertise *SNMP expertise *Working knowledge of DMS, IMS, CA1000 We offer an exceptional salary and full benefits package If you have a solid track record of success and excellent references, please forward your resume and salary details for consideration with job code TSE-45 ]]>

<![CDATA[Position Description: Position is full-time exempt salaried employee. Regular 40-hour work week Mon-Fri plus on-call incident response and occasional after-hours event support. Some travel may be required. Position is on contract; work location will be at client site supporting training center operations. Compensation range $72K - $79K DOE plus medical allowance, vacation and holidays. Duties: 1. Training Support: * Work with training developers to determine the training delivery approaches that can be implemented in the client environment to improve training effectiveness. * Evaluate commercial and government developed training delivery systems to ensure recommendations consider all available and appropriate methods and technologies. Apply understanding of technical capabilities, costs of procurement and operations, and other client IT architecture and policy factors to make best value and best technical approach recommendations. * Leverage knowledge and experience to implement training delivery approaches selected by the client training developer. Manage deployment projects that may involve contractors and client agencies contributing to the particular training course. * Deploy selected training delivery methods/systems in various training settings. Work with other business units and contractors to accomplish ancillary projects to deliver training in accordance with your approved project plans. * Support client-led training classes, exercises and emergency operations in order to improve understanding of client requirements, and to evaluate training effectiveness. 2. SharePoint Support: * Design, create, populate and maintain corporate portal pages in SharePoint to accomplish client business requirements. * Collect and develop portal content at client direction. * Develop new and comply with existing business processes standards and policies; coordinate with IT staff members throughout the organization at all organizational levels; track project schedules and performance. Conduct post-training evaluations and make training program recommendations. Develop and document procedures and reports. 3. Information Assurance: * Provide expert consultation on information security issues related to the full scope of the client training operation, especially related to the use of IT systems to deliver technology or communicate information used in training courses. * Develop certification and accreditation documentation in accordance with the DIACAP for IT systems operating on client networks. 4. Other related and emerging duties and special projects as assigned. Minimum Qualifications: • Applicant must be U.S. Citizen, • Hold active DoD secret security clearance or qualified to obtain one, • Submit to background investigation including reference check during interview stage, • Expertise in training delivery systems, software and methods is required. • Possess at a minimum an Information Assurance/Security certification at Security+ level; CISM, SSCP, CISSP or CAP certifications preferred. • Working familiarity with DoD Information Assurance Certification and Accreditation Process (DIACAP) is a strong plus. • Possess Associates Degree or comparable certificate program training in IT field; Bachelor degree preferred. • Be trained, experienced and proficient with SharePoint portal services. • Have 3-5 years recent work experience in comparable positions. • Exhibit professionalism, excellent communication skills, and have experience dealing directly with end users and ranking officials. • Prior military experience or working in military environment is a strong plus. Start Date: Applicants must be able to start immediately. Application Instructions: Qualified applicants only; e-mail resume with salary requirements. ]]>

<![CDATA[Position Title: Operations Support Technician Number of Positions: 1 Job Location: Encinitas Company Headquarters: Encinitas, CA Position Type: Full-Time Job Description: The Operations Support Technician will provide level-one support by responding to email and phone inquiries as they relate to mobile site setup, ongoing site maintenance and technical troubleshooting. This position will interface closely with customers, account managers and engineering. Skills & Qualifications: • Strong customer service and support skills • Excellent written/oral communication • Excel in fast paced environment • Knowledge of RSS 2.0, Yahoo Media RSS, iAtom and XML Education/Experience: • Bachelors Degree, four years of college or equivalent in education or experience. • Two years experience in a similar position or responsibilities. About Verve Based in Encinitas, CA; Verve Wireless, Inc., and their proprietary Verve Local Content Gateway(TM) allow local media companies and advertisers to seamlessly extend their reach into mobile devices across all the major carriers. Verve Wireless currently works with over 700 leading media companies from the US, Canada, and Europe including dailies, radio, and local broadcast stations. For more information visit <a href="http://vervewireless.com" rel="nofollow">http://vervewireless.com</a>. . ]]>

<![CDATA[Managed Solution is the premier provider of outsourced IT support for small to large size businesses in Southern California. Founded in 2002, Managed Solution has quickly and profitably grown into a market leader, and is one of the fastest growing IT Companies in Southern California (INC 500 and 40 under 40). Position Summary: We have an exciting opportunity for a Systems Administrator to join Managed Solution in a key, to provide overall Windows OS administration of Microsoft 2000/2003/2008 Windows/Exchange 2003/2007/2010 and SBS servers, including Active Directory Domain Controllers, Microsoft Domain Name Servers [DNS], Internet Information Servers [IIS], SQL servers. Projects / Responsibilities: • Delivering excellent customer services and technical support • Maintaining high customer satisfaction • Ability to cope with a wide array of individuals and stressful situations with ease (does not become exasperated with clients or difficult situations) • Demand excellence in work • Continually advance technical skills • Maintain organized work space (in office and at client sites) • Work as a team member to reach individual & company goals • Proactively look for ways to improve client network and productivity Requirements: • Minimum 2-5 years experience: • Supporting/Installing server equipment, as well as tier-one servers such as Dell, HP and IBM • Supporting, maintaining and troubleshooting Win 2000, XP Pro and Vista, Win 7 • MUST have experience setting up and configuring the following: o Microsoft 2000, 2003, 2008 Small Business Server 2003/2008 o Exchange 2003-2010 • Experience migrating, troubleshooting, maintaining and supporting Microsoft Windows servers and resolving server issues while onsite • Customer service oriented with an ability to work with end users to resolve issues and think outside the box. ]]>

<![CDATA[Successful and dynamic bio-tech company is looking for entry-level technician with great work ethics and potential. The position and the environment allow for significant professional growth. If you are looking for a career and not just your next gig, read attentively the following description and apply according to our requirements. Position summary: The Customer Support Technician will assist the Operation Manager with various tasks associated with customer support & day-to-day operation. The person in this role will have direct responsibility for handling inventory, customer support calls, overlook CRM updates & maintenance. In general, the Customer Support Technician will acquire knowledge and familiarity with the company systems and accessories as a first step, with the goal of becoming an subject matter expert down the line. The following list details some (but not all) of the tasks and responsibilities included in the position. Specific Responsibilities: 1. Customer support • Answer the service calls coming into the office • Open a case in the CRM system and enter all relevant details • Attempt to resolve the issue • If necessary, escalate the issue to relevant technical resource • In order to close the case, follow up & see to resolution • Document all processes in the CRM system 2. CRM (for technical issues, not sales) • Become the go-to expert on the system • Guide the team on system use • Update the CRM system with every event, such as customer communication. • Follow up on open cases on a daily basis with the tech team • Summarize and document recurring field problems. 3. Inventory control • Become familiar with all items in inventory • Receive equipment – test it if needed, arrange it in the warehouse, receive it into the correct warehouse in priority • Ship out equipment - test it, pack it carefully for shipping, get quotes for shipping if needed or use our shipping company, correctly label boxes, create a customer shipment from the warehouse to the customer Skills and Qualifications: • Bachelor degree in computer sciences – or similar, preferred. • Experience using workstation and PC hardware/software, with systems and networking knowledge. • Structured programming skills are an advantage. • Excellent mechanical skills, good with manual work. • Good communications skills, both written and oral. • Excellent technical skills and a customer service orientation. • Should have the ability to cope with multiple projects with multiple priorities. • Must be capable of creative problem solving. • Ability to build strong professional relationships within and outside of the Company. • Should be capable of working both individually and in a team. Apply to the position only through the following link: <a href="https://secure.selfcircle.com/Join.aspx?ID=631" rel="nofollow">https://secure.selfcircle.com/Join.aspx?ID=631</a> This will give us a summary of your qualifications and you’ll be able to write a note to the hiring manager. Only qualified candidates will be answered. ]]>

<![CDATA[Installation Engineer Bluepoint Solutions is a rapidly growing developer of imaging software for banks and credit unions with the potential to expand into other market segments. We offer feature rich solutions that improve our customers service to their customers, make their employees more productive and reduce their operating costs. Superior service and a complete product line help set us apart from the competition. We offer our employees competitive benefits and the opportunity to grow in a dynamic and challenging environment. Our headquarters? location in beautiful San Diego county offers all of the benefits of Southern California living. Job summary ? Conduct pre-installation meeting with customers, which includes business and technical reviews. ? Generate project documentation based on customer requirements. ? Stage and test servers. ? Install and test server/client software. ? Install servers/applications on site at customer location. ? Interface with customers existing networks, printers and storage devices. ? Train end-users. ? Assist with managing the installation project execution. ? Training of system administrator. ? Develop training programs and documentation. ? Pro actively identify customer service issues, escalate and actively participate in the problem resolution process. ? Develop and manage client relationships. ? Participate in various QA and R&D processes. ? Assist with technical aspects of pre-sales process and provide technical sales support. ? Handle post installation technical support issues. Requirements: ? 2+ yrs. Technical experience. ? 1+ yrs. Professional services or software product support experience. ? 1+ yrs. Project management experience. ? Financial services IT/IS experience is very beneficial. ? Server applications, networks and database knowledge of: o Windows OS o TCP/IP o HTML o Enterprise Document Imaging Applications o MS SQL Server and Database Experience o Server Hardware Staging o CITRIX experience is a plus ? Document imaging experience is a plus. ? On-Site product installation experience ? Project participation or project management experience. ? Desired Education and Certifications o MCSE/A+/CCNA/ o BS/BE o CPMA Non-Technical Requirements: ? Project Management Skills ? Excellent English speaking & writing skills. ? Excellent communication and people interaction skills. ? Ability to work in USA legally. ? Required travel within the USA 60% or more. ]]>

<![CDATA[Carlsbad company is seeking Level 1 Technical Support Candidate Requirements: • Minimum of one year networking experience required • A+ certification or equivalent is preferred • Good phone communication skills • Willing to travel • Strong organizational capabilities • Needs to be self-motivated and hard-working Great working environment with great people. Must be able to start immediately. Please submit your resume for our review.]]>

<![CDATA[Document Control Assistant • Responsible for using internal system to perform technical documentation and reproducing engineering/manufacturing documentation, such as drawings, bills of materials, parts lists specifications and engineering change orders. • Responsible for ensuring that master drawing files and history files are current and accurate that and effective control is maintained over drawings and other document records. • Responsible for ensuring that documentation and production projects meet established quality standards and deadlines. • Coordinates with engineering, production and sales functions in providing document control services. • Responsible for clerical duties related to technical documentation of procedures and practices. • Responsible for proper upkeep of technical documents. • Responsible for assisting in the development of standardized reports for various user groups. • May be required to keep documentation for external regulations or procedure guidelines such as ISO-9000 and/or AS9100 standards. Qualifications: • A High School Diploma and at least 3 years of document control experience in a manufacturing company. • Must have excellent verbal and written communication skills. Must have knowledge of commonly used practices and procedures within drafting and specification. • Ability to multi-task. • Proficient in Microsoft Office products, AutoCAD and Epicor MRP system knowledge a PLUS. Company Profile QualStaff Resources is a San Diego owned and managed staffing firm. We specialize in the areas of Accounting, Finance, Office Administration and Engineering & IT. At QualStaff, our commitment every day is to deliver the highest quality service to both our applicants and our clients. Our clients look to us to locate top talent for their open positions. We seek skilled, motivated people who are committed to excellence. We strive to treat our applicants as professional associates that work in partnership with us in finding the best job possible. ]]>

<![CDATA[IT Engineer Location: Murrieta, CA 92562 Status: Full-Time, Employee Relevant Work Experience: 5-7 Years Career Level: Experienced (Non-Manager) We are currently seeking a highly skilled field engineer with the drive and determination to help us support our current client base and sales efforts. This position reports to our Operations Manager. We are looking for an individual who is a problem-solver and has a proven track record of working within a team environment to successfully address challenging user computing issues and supporting sales by identifying customer needs and developing solutions to address them. Individual must be accustomed to leveraging technical training opportunities to improve their skills. If you have the experience and the desire, we'd like to talk to you. Our field engineers are responsible for maintaining user uptime and improving their computing experiences through effective remote and onsite maintenance and problem identification and resolution activities, as well as growing and developing the organization’s perception with existing customers through exceptional customer service. Candidates must be energetic and focused with a strong motivation to learn new technologies and management and maintenance processes. This position requires dedication, persistence, follow-up, effective utilization of provided resources and unbeatable customer service. This position will include identifying user problems and working within a structured problem management and resolution process to remediate them within established SLAs, and involves working with other resources and vendors to deliver effective field support services. Responsibilities include identifying, documenting and troubleshooting user computing issues to resolution and maintaining customer satisfaction. Job duties include utilizing our professional services automation (PSA) solution along with other service-specific tools and technologies to deliver onsite user support services and update service request information and collaborate and work with other staff and vendor support resources to resolve issues. Overall relationship management and the ability to coordinate required resources to respond to complex IT requirements are desired. Other requirements include participating in ongoing training and attainment of manufacturer certifications and developing and maintaining relationships with user and vendor contacts. Minimum Skills Required: • Minimum five years experience • Microsoft Certified Professional status • Excellent knowledge of our supported software and technologies • Strong interpersonal skills required to effectively communicate with users and vendors • Passion for teamwork, continuing education, problem solving and exceptional customer service • Must be well spoken, outgoing, organized, detailed-orientated, dependable and flexible • Experience with Sonicwall, Cisco and Citrix technologies a plus • Valid driver's license and proof of insurance • Background check and drug screen required • Reliable transportation This Position Entails: • Troubleshooting user problems remotely and onsite • Support of organization’s sales efforts from a technical perspective • Accurate documentation of all activities conducted • Effective follow-up and follow-through • The ability to manage, maintain, troubleshoot and support our users’ networks, equipment, software and services • The ability to learn quickly and adapt to changing requirements The Successful Candidate must be: • Professional and articulate • Interpersonally adept • Technically proficient • A relationship builder • A problem solver Benefits include group medical insurance, paid vacation, holidays, personal & sick time and training reimbursement. ]]>

<![CDATA[About the Job The Power Gifts is looking to fill a part time position for a Computer Repair Technician. Must have experience with troubleshooting,software/hardware repair. Must have strong customer service skills and a willingness to learn. A+ certification preferred but not required.]]>

<![CDATA[HAVE YOU CONSIDERED SHARING YOUR KNOWLEDGE WITH OTHERS? ARE YOU INTERESTED IN A TEACHING CAREER? International Education Corporation, headquartered in Irvine, CA, is a leading private, postsecondary educational corporation. We currently have 13 campuses located in Southern California, Georgia, and Florida. Our mission is to prepare our students for employment in their chosen career by providing industry-validated education and training in a positive and caring environment. Due to our growth, we have immediate opportunities for part-time, and substitute Computer Systems Technician Instructors at our UEI College Campus in Chula Vista, CA. The ideal candidates must have both A+ and MCP certifications and at least 3 years of education/experience in the field. Additionally, they should have computer skills in DOS, Windows NT Professional and Server for both 4.0 and 2000. The duties and responsibilities of this position include: teaching; evaluating and assigning grades to students; accurate and timely record keeping; advising students on performance and behavior; completion of all daily/weekly/monthly reports. We offer an excellent salary with a competitive benefit package for those working 20+ hours. Please email your resume to valdiviaj@ueiglobal.com with "CV-CST" in the subject line. EEO /M/F/D/V ]]>

<![CDATA[We are a small but rapidly growing satellite and cellular fleet tracking company in the San Diego area. Job Description: As our Hardware Engineering Technician you will test and repair to our high technical specifications, perhaps lay out and construct, a wide variety of complex electronic modules, systems and test fixtures. Essential Job Functions: Accurately interpret and use test worksheets, layout drawings, assembly prints, sketches, schematics, component data sheets and other technical data. Troubleshoot technical issues with prototypes, RMA returns and new production units; complete high priority repairs in accordance with specified schedules and timelines. Update, modify and upgrade customer returned units to latest E.C.O. or customer requirement in conjunction with engineering department directives. Construct setups for performance testing of modules, subassemblies and systems. Candidate must efficiently operate and interpret data from a variety of test equipment such as oscilloscopes, digital oscilloscopes, digital multi-meters, frequency generators, power supplies, current and sensing probes, and RF analysis equipment. You should be able to use computer-based test consoles and bench terminal setups in support of engineering department design and repair priorities. The successful candidate must possess the following attributes and skills: The ability to read and understand complex engineering drawings, specifications and design packages. Have the detail-oriented focus necessary to maintain consistent and accurate status reports for all projects including W.I.P. and properly complete and log in all required technical documents. Be professional, timely, dependable and willing to work overtime to support critical engineering projects on an as needed basis. Possess the ability and willingness to work in a collaborative team environment and interact well with managers, peers and colleagues. Successful candidates must be proficient in the disassembly, re-assembly and repair of electronic units using basic hand tools. Certification as a Category I Solderer is preferred. Associates degree from an accredited institution strongly preferred. ]]>

<![CDATA[Company name: DIA SKY USA INC Product line/service: SKY SATTELITE USA WE ARE LOOKING FOR SATELLITE DISH INSTALLERS THAT OFFER THEIR SERVICE Satellite System Installer SAN DIEGO COUNTY HI!! for those of you that had contacted us before via e-mail , well good news we are ready to go , ready to rock all over san diego county, so please give us a call , we are NOW having interviews in person thanks see ya soon....! IF YOU OFFEER THIS SERVICE , WE NEED YOU , PRIOR EXPERIENCE NEEDED , IF YOU DO NOT HAVE THE EXPIERIENCE PLEASE DO NOT CONTACT. Spanish speaker. Specific requirements: You must possess a private drivers license and provide your own tools. Please call to schedule an oppointment thank you!!! Contact: Ernesto Alaniz Business name: DIA SKY USA INC. Phone: (619)770-2487 Address: 625 BROADWAY SAN DIEGO CA 92101 Fax: (619) 231-9240 Email: Diaskyusa@gmail.com ]]>

<![CDATA[Autofusion.com is seeking a Jr. Systems Administrator that is looking to work for an outstanding company with a great work environment. We are a profitable company and looking to groom and grow with talented individuals. This is a part time position that has potential to turn into a full time. This is a configuration, support, and maintenance Systems Administration position and will yield you the occasional late night, and you can expect to have the majority of your hours in the evening which are conducive of maintenance, configuration, as well as support.You will report to and assist the Director Of Network Operations in server builds, backups, network and server maintenance, documentation, as well as internal support issues, and projects. [Knowledge & SKILL SETS:] *Demonstrated proficiency in several flavors of Linux including CentOS, and Debian in a live production environment. *Configuration, monitor and maintenance of Linux based hosts on physical servers as well as VMware Server and ESXi environments *Demonstrated knowledge and experience in high availability LAMP environments *Experience in NAS and SAN integration and support *Configuration, technical support and maintenance experience in a multi homogeneous network including Win x, Os x, and various flavors of Linux. *Basic understanding of system security and hardening techniques *Basic understanding of Windows Server, Active Directory, and Exchange environments (Knowledge of MS CRM is a bonus) *Basic understanding of Cisco IOS, routing, switching, and security methodology. *Data center experience *Sound understanding of TCP/IP, DNS, NFS, SMTP and other network protocols [REQUIREMENTS:] * Valid California DL * Must be able to lift 30lbs. * Flexibility in work hours * Written, Verbal and organization skills. * High School Diploma or GED * Must pass background check pre hire This position will hold a key role in maintaining our high availability Linux web server cluster as well as the upkeep and maintenance of our internal networks. We happily accept all resumes that include cover letters in Word format. When replying to this ad, please put "Jr. Systems Administrator" in the subject line. ]]>

<![CDATA[TCM Consulting is a Macintosh specialty computer consulting firm which provides IT services and support for small businesses in and around San Diego. Essentially, we function as the IT department for our clients. While we do some Windows work, 95+% of our work is with the Macintosh platform. We've been in business since 1991 and have over 150 active clients, some of which have been with us for over 15 years. Our relationship with our clients is just that: a relationship. We strive to develop long-term, warm working relationships with our clients, interacting with them, both on-site and remotely, as often as necessary to support their minor and major technical needs. These relationships are built on mutual trust and comfort as we work together as partners. We are looking for an experienced Macintosh expert to join our consulting team. The ideal candidate will be a true Mac expert looking for a full-time career, not just a "job". In addition to general system expertise, we are interested in candidates who are experienced with: Xserve/OS X Server, mail servers, networks, routers/firewalls, advanced backup systems, Mac/PC connectivity, collaborative services (calendar & contact synching/sharing), iPhone/Android/BlackBerry, MS Office, Adobe CS and other business/enterprise-level solutions. >>> Please note: if you primarily support Windows but "also" support Macs, this will NOT be the opportunity for you. We are looking for EXPERIENCED MACINTOSH EXPERTS ONLY! <<< You must be eager to learn new technologies, not only by "doing" or being taught, but through personal research, utilizing tech support, and being absolutely comfortable and willing to read documentation. If you have a particular product or solution in which you are interested and is of practical use to our clients, you will be encouraged to pursue it. One of our strengths is that the TCM consultants have varied interests and areas of expertise. TCM consultants receive competitive wages ($45K to $55K+, depending on experience, skill set, and productivity) and are provided a comprehensive benefits package. If you are an experienced Macintosh support expert and this sounds good to you, please email your resume to Tony at info@tcmconsulting.com. Be sure to highlight your professional Macintosh support experience and areas of expertise. We look forward to speaking with you about this great opportunity to build a career putting your Macintosh expertise to work!]]>

<![CDATA[ Immediate opening for temp to work approximately two months to assist with fast-growing company. Typical Duties: 1. Sets up end-user workstations and supports end-user activities; 2. Investigates user problems and identifies their source, determines possible solutions, tests and implements solutions; 3. Installs, configures and maintains personal computers, Windows networks, file servers, network cabling, and other related equipment, devices and systems, adds or upgrades and configures disk drives, printers and related equipment; 4. Performs and/or oversees software and application installation and upgrades; 5. Maintains site licenses for department/companies; 6. Plans and implements network security, including maintaining firewalls, configuring VPN, managing host security, file permissions, file systems integrity, and adding or deleting users; and 7. Performs other related duties. QUALIFICATIONS: 1. A.A. Degree or technical school certification; and 2. Two years of networking experience, preferably one year in help desk role focusing on user software test/evaluation/operational methodology in a networked environment. ]]>

<![CDATA[ESSENTIAL JOB DUTIES: Provide support to PC user community, including configuration, installation, service, and user assistance. Perform routine hardware and software tasks for users. Software support duties include installation of new and upgraded software, maintenance records, data backup and recovery; troubleshoot hardware/software/networking/printing problems. Also phone support, database information entry, preventative maintenance, initial problem analysis, making minor repairs, and other related duties. EDUCATION/EXPERIENCE REQUIRED: Enrolled in a four-year college degree program. ]]>

<![CDATA[POSITION SUMMARY The System Administrator (SA) is responsible for maintaining an enterprise class data center and disaster recovery site and as well as computing resources at our branch offices. This position is responsible for effective provisioning, installation/configuration, operation, and maintenance of systems hardware and software and related infrastructure in a dynamic and fast pace environment. This individual participates in technical research and development to enable continuing innovation within the infrastructure. This individual ensures that system hardware, operating systems, software systems, and related procedures adhere to organizational values and best practices. The Senior System Administrator is accountable for the following systems: 50+ Windows servers (2003/2008) both virtual and physical, at 4 locations supporting NTH’s infrastructure and disaster recovery sites. Five Exchange Servers (2007), two HP EVA storage arrays, blade servers, 40+ laptops, 40+desktops, Blackberries and Smart phones, CommVault Simpana backup environment with Dedup and archiving. Managing a complex network environment consisting of Cisco and ProCurve, Altigen VOIP Phone systems, Citrix and VDI for remote desktop. This position requires a strong Cisco networking and Microsoft Exchange 2007/2010 background. The ideal candidate can also act as a Network, Security and/or Exchange consultant and will be called upon to support our staff of twenty field engineers as a subject matter expert in at least one major discipline. SA must be flexible with company and user demands including nights and weekends as necessary to ensure the reliability and efficiency of the IT infrastructure. ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to, the following: • Strong Enterprise Microsoft Exchange 2007/2010 experience required. • Utilize best practices in providing Security and Privacy for all systems and the entire network, from breaches originating both internally and externally. Perform regular security monitoring to identify any possible intrusions. • Install new / rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements. • Maintain current and comprehensive documentation and inventory list of the Network and all equipment, systems and IT procedures. • Provide thorough and extensive cross-training of all aspects of your tasks to other approved IT professionals at NTH. • Research and recommend innovative, and where possible automated approaches for system administration tasks. Identify approaches that leverage our resources and provide economies of scale. • Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups. • Perform daily backup operations with CommVault, ensuring all required file systems and system data are successfully backed up to the appropriate media, recovery tapes or disks are created, and media is recycled and sent off site as necessary. • Provide user training and Tier II/other support per request from various constituencies. Investigate and troubleshoot issues. • Perform ongoing performance tuning, hardware upgrades, and resource optimization as required. Configure CPU, memory, and disk partitions as required. • Provide Hardware installation, maintenance, and upgrades. • Provide routine network administration and maintenance. • Provide Altigen Telephone system maintenance and upgrades. • Supervise Database batches to insure proper backup and maximum availability. • Carry company-issued cell phone and wireless Blackberry device. Make best effort to respond to calls and emails from the office, both during and after business hours. • Keep accurate records and notes regarding all client projects, including timekeeping, documentation, project plans, trip reports and status reports. • Provide own transportation and have a reliable vehicle, which is available at all times for immediate dispatch. • Flexible with demands on time and able to deal with frequent and last minute scheduling changes. • Able to regularly work 50 or more hours per week, with night and weekend work according to the customer's scheduling needs, in order to complete the requirements of the position. • Able to work during NTH Generation’s core hours of operation, from 8:30am to 6:00pm. Flexible to come in early and/or stay late, if there are last minute requirements to perform system upgrades, maintenance or other tasks. • As business and operational demands dictate, additional duties may be assigned and expected to be performed. TRAINING REQUIREMENTS • Attend 2 or more weeks of technical training per year, which may be out-of-town or out-of-state. • Attend ongoing training to keep current knowledge base on products we support. • Maintain current certifications, and keep up-to-date on certifications for new products or services, as directed by Management. A training/certification plan will be developed specifically for your position during your initial month of employment. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable an otherwise qualified individual with a disability to perform the essential functions. • Education and / or Experience o Five or more year’s enterprise system administration experience or any equivalent combination of education and experience that demonstrates the ability to perform the key responsibilities of this position. o Bachelor's degree in computer science preferred. o Cisco CCNA certification. o MCSE 2008 is a plus. • Skills, Knowledge and Abilities Windows System Administration: o Strong working knowledge of Exchange 2007/2010 o Experience managing Windows 2008 server environments o Solid understanding and support of networks, XP work stations and peripherals o Strong knowledge of domain management and Active Directory o Experience with server security, upgrades and deployment o Knowledge of Citrix or VDI o Experience with HP hardware, systems and storage. General Abilities o Must possess the utmost ethical standards and trustworthiness by not sharing privileged passwords, information and/or access to confidential data to other employees or people outside the company. o Ability to communicate complex technical solutions clearly. o Ability to negotiate and strategize scope-of-work requirements with staff and management. o Ability to Plan and Project Manage complex technical projects, while maintaining a calm, efficient, competent, well-organized approach with staff. o Able to exercise tact and diplomacy in dealing with clients and staff. o Ability to learn and retain knowledge of a wide variety of technical information requests, and responds quickly to information requests. o Ability to organize and prioritize work assignments, training schedules, and special requests in an unstructured environment. o Highly developed communications skills for interacting with clients effectively. Can independently handle difficult client situations. o Ability to maintain a courteous, professional manner with clients and staff at all times and work well under stress. o Ability to interface internally with all departments and externally with outside sales, clients, and partners. o Advanced troubleshooting skills. o Excellent written and oral communication skills. o Be a team player, but self motivated. o Ability to multi-task and adjust to ever changing requirements. o Ability to work effectively under remote supervision.   • Certificates, Licenses, Registrations o Microsoft Certified System Engineer 2008 or 2003 o MCITP: Enterprise Messaging Administrator 2010 preferred o Cisco Certified Network Engineer (CCNA) – CCIE desired o Project Management Professional (PMP®) certification from the Project Management institute desired, but not required. o VMware Certified Professional desired, but not required. o Drivers License. o Please refer to attached Certification and Training Specifications for your list of custom requirements. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential function of this job. Reasonable accommodations may be made to enable an otherwise qualified individual with a disability to perform the essential functions. Position requires manual dexterity to perform word processing and computer-related tasks. Able to see, hear and talk. Able to lift 50lbs regularly. Able to drive an automobile. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential function of this job. Reasonable accommodations may be made to enable an otherwise qualified individual with a disability to perform the essential functions. APPENDIX A • Has a positive “can do” attitude with clients and co-workers. Takes ownership of problems and thinks outside of the box, to find creative solutions, quickly resolve problems and help clients maintain a consistently high degree of uptime. • Works quickly and efficiently to solve problems. • Does not take unnecessary risks when performing tasks. Always operates in a professional and courteous manner. Always strives to be a model citizen and truly believes in the motto “The Customer is Always Right!” • Always goes the extra mile to get the job done completely. Does not cut corners or put off documentation or paperwork and understands that teamwork and sharing knowledge is essential to both the company’s and one’s own personal success. Cheerfully assists others when asked, even if outside of the job description. • Collaborates well with other employees and client staff. Speaks up when necessary to make sure that proper procedures are followed by all workers and ethical business practices are adhered to at all times. • Projects a positive, friendly attitude, and does not complain to clients, vendors, partners and co-workers. Contributes to the morale of those around and does not put oneself or another’s physical safety in jeopardy. ]]>

<![CDATA[Technical Support for physician group with Electronic Medical Records. Strong written and verbal communications, troubleshooting, muli-tasking. Prioritize needs of all physicians and employees and be able to resolve software and hardware issues with our EMR support facility. P/t to 3/4 time, M-F.]]>

<![CDATA[Traffic Manager Search Optics, a leading Internet marketing company, is currently seeking a Traffic Manager to liaison with our Project Manager, design team, and clients. This is a full time position. Search Optics is an employee-friendly company offering excellent health, dental and vision benefits, PTO, matching 401k and life insurance. Please visit our website at www.searchoptics.com. We are looking for a hard working, self-motivated, experienced individual to handle the following duties and responsibilities for our successful, quickly-growing company of 50 employees. The Traffic Manager will work on a 2-person team. This person spends a great deal of time closely working with our website designers to develop content and resolve technical problems. The successful candidate should be well-versed and comfortable with internet and computer technology, able to troubleshoot basic problems, and know which ones to escalate. Specific • Retrieving client information and input into databases • Corresponding with vendors (using technical knowledge) • Organizing client data and requests • Fielding client/sales calls and collecting information • Logging projects in Sales CRM The successful candidate will: • Be knowledgeable in project coordination • Have technical background (can speak programming language- understand, or be able to learn the basics of code and how the moving parts all come together) • Be a problem solver • Have experience with client interaction from a sales/support stand point • Have the ability to communicate well with both sales staff as well as technical staff, and decipher the messages they are sending • Have a positive “can do” attitude • Be well organized • Posses excellent written and verbal communication skills • Be able to multitask efficiently and effectively • Be a quick learner who can understand a broad range of topics • Attention To Detail • Self-Starter • Work well under pressure and lots of tight deadlines How to apply: Please submit your resume and salary requirements to jobs@searchoptics.com. In the subject line please put “Traffic Manager.” ]]>

<![CDATA[NORTH COUNTY TRANSIT DISTRICT Job Hotline: 760-599-8387 Toll Free: 888-783-6283 810 Mission Avenue Oceanside, CA 92054 (760) 967-2828 www.gonctd.com recruitment@nctd.org EMPLOYMENT OPPORTUNITY NCTD is an equal opportunity employer Rail Operations Technician OPEN UNTIL FILLED Salary: $38,396.80 ? $57,553.60 Initial Posting: Friday, July 22, 2010 Internal/External Recruitment #10 07 0010 Initial Screening: Friday, August 6, 2010 DEFINITION Performs a variety of responsible technical, administrative and clerical tasks of moderate complexity in support of the Rail Operations Division Director, Department Managers, or professional staff. Distinguishing Characteristics This position is distinguished as an intermediate level position that requires some previous and related experience performing a wide variety of administrative, technical, and clerical support duties following standard company policy and procedures. Supervision Received and Exercised Works under the direct supervision of a Director, Manager and/or professional staff. Working Conditions Duties are performed in an office setting with approximately 90 percent of the shift spent in a seated position. Some walking, bending, lifting and stooping is required to complete filing duties, run errands and to distribute and/or post memos and other documents. EXAMPLES OF DUTIES Essential Functions Provides technical, administrative and clerical support to Rail Operations Director, Manager and/or professional staff, including word processing, filing, data entry, Powerpoint presentation preparation, preparation of Excel spreadsheets and charts/graphs, managing/using the Division?s document control system, and drafting correspondence; prepares statistical reports, tables, memos and other documents; takes minutes at weekly staff and technical meetings, transcribes the notes and distributes to attendees; answers and directs phone calls to appropriate sources. Duties may include, but are not limited to the following: Processes, creates, and proofreads a variety of moderately complex materials, including technical correspondence in MS WORD, forms, reports, numerical tables, MS Excel spreadsheets, MS PowerPoint presentations, and statistical charts; prepares documents from rough drafts, oral direction or transcribing machine using a computer terminal; composes simple correspondence and routine reports as outlined by the director or manager; reviews and edits outgoing materials for clarity, correct spelling, punctuation, grammar, proper form and completeness; files and maintains a variety of records, forms, correspondence and other documents; manages and uses the Division?s document control system, including evaluating document content and filing in appropriate manner for later automated retrieval; answers phone, screens calls and directs to appropriate sources; responds to inquiries, complaints or problems by NCTD personnel by telephone or in person; contacts individuals and/or agencies to resolve problems; performs routine office operations using a copier, fax machine, telephone and various printers; reviews, sorts and distributes mail and responds to routine correspondence; orders, maintains and issues office supplies and equipment; gathers information and compiles data; prepares agendas and minutes of meetings as required and distributes to attendees; performs other duties as assigned or required. Additional specific job duties may be assigned dependent upon the work requirements of the position. QUALIFICATIONS Mental Requirements Knowledge of English grammar and basic math skills, including percentages; ability to compose and proofread letters, memos and other correspondence; ability to use computer keyboard at a fast, accurate pace; intermediate to advanced skill in using Microsoft WORD, EXCEL, POWERPOINT, and OUTLOOK; ability to schedule and set up meetings through OUTLOOK involving multiple attendees; skill in taking detailed meeting minutes, accurately transcribing the minutes, and distributing to meeting attendees; ability to read, comprehend and correctly apply computer manuals, memos, written instructions and NCTD policies, procedures and handbooks; ability to communicate effectively and establish cooperative working relations with NCTD personnel at all organizational levels, vendors and the general public; ability to work under pressure and organize work flow priorities to complete work within established schedule and guidelines; ability to analyze situations and solve problems; skill in composing interdepartmental memorandums and other correspondence using correct sentence and paragraph style and structure; skill in processing letters, memos, reports and other documents from handwritten drafts, oral dictation or dictaphone equipment. Skill in implementing and maintaining a filing system and the Division?s Document Control system; skill in the use of office equipment, including a typewriter, calculator, telephone, copy machine and fax machine; skill in the use of computer software including word processing, spreadsheet, e-mail and database applications. Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to complete tasks at a computer terminal and monitor; ability to deliver work, mail, and complete errands; ability to lift or carry objects such as files or packages; ability to remain seated for extended periods of time. Ability to use the phone and computer for extended periods, manual dexterity to complete clerical functions, work with office equipment, and daily lifting of equipment up to 25 pounds is required. Ability to hear, see and to communicate verbally to exchange information. Ability to physically travel between District locations and other destinations, work in hazardous conditions, and negotiate a variety of different terrain. May be subject to fumes, odors, dusts, gases, chemicals. Ability to walk, climb, balance, bend, carry, push, reach, sit, stand, stoop, twist, kneel, finger. Experience/Education/Certificates/Licenses High School diploma or equivalent plus five years of technical or administrative support experience and/or training, preferably in a transportation, engineering, or construction capacity. Must have the combination of education or experience to fulfill the knowledge, skills and abilities for this position. Machines/Tools/Equipment ? Possession of and the ability to maintain a California driver?s license, Class C, and a satisfactory driving record for the last five years. ? Ability to operate a personal computer and Microsoft Office Suite programs. ? Ability to operate standard office equipment, including a fax and scanner machine, copy machine, and telephone. Performs complex journal and ledger entries, maintains records, and balances accounts according to established accounting procedures using a combination of computerized and manual methods. For individuals with disabilities, we will provide assistive services. To obtain such services or copies of documents in an alternate format, please call or write, a minimum of 10 working days prior to the event, to request these needed reasonable modifications. We will make every attempt to accommodate requests that do not give 10 days notice. Please contact: North County Transit District Attn: Customer Services Supervisor 810 Mission Ave. Oceanside, CA 92054 (760) 966-6500 Persons with hearing impairment please use the California Relay Service (CRS): 800-735-2929 using TTY; 800-735-2922 using voice; 800-855-3000 Spanish CRS Customer Service: 800-735-0373; 800-735-0193 TTY NOTICE AND DISCLOSURE Please be advised that North County Transit District may obtain investigative reports about you in connection with your application for employment and/or at any time during your employment with North County Transit District if you are hired or if you are a current employee, for employment purposes including, but not limited to, reassignment, promotion, retention, and rehiring. Such investigative reports may include information concerning your creditworthiness, credit standing, credit capacity, character, general reputation, personal characteristics, and/or mode of living. This information may be obtained from personal interviews with your professional and personal acquaintances. If an investigative consumer report is requested from an outside agency, or compiled in-house by North County Transit District, you will receive a statement of the nature and scope of the investigation and a copy of the report once it is compiled and received. Examples of investigative reports may include, but are not limited to, criminal background reports, motor vehicle driving records, credit histories, reference checks, verification of education or past employment, and investigations into theft, fraud, harassment and workplace violence. Your signature below acknowledges that you have read and understand the above disclosure. Date: ____________________ ________________________________________ Signature ________________________________________ Printed Name ]]>

<![CDATA[We are looking for a methodical, detail oriented person to assist us in our Office 2010 upgrade. The position is a Part Time Temporary position and is expected to last approximately 3 months. This will be great hands on learning for a student or recent graduate looking to gain real world experience int he IT/IS field. Below is a brief outline of tasks to be performed. * Upgrade of Office 2010 from Office 1997/2003 - Approximately 526 machines * Make necessary repairs to current Operating System (OS) where appropriate - Approximately 50 machines local - Undetermined amount will be accessed remotely - If unable to repair machine, re-installation of complete machine will be required We are looking for someone able to work 24-32 hours a week and reasonable accommodations may be made to work around a school schedule. ]]>

<![CDATA[For over 50 years, the BBN name has been synonymous with technological innovation. Since implementing and operating the ARPANET, the forerunner of today's Internet, we have been responsible for a number of networking firsts: the first packet switch, the first router, and the first person-to-person network email. We also designed, built and operated the Defense Data Network. Today at BBN, some of the same scientists involved in those projects are working with the brilliant young graduates of the country's top technical schools to pioneer new innovations. Digital Force Technologies (DFT), a subsidiary of Raytheons' BBN Technologies, is a defense engineering firm providing rapid, tactical, engineering solutions to customers with special or unique requirements. DFT focuses on mission-critical technology applications for US Military, Homeland Security, and other Government organizations. DFT has a unique and inspiring work environment that promotes innovation and creativity. Duties: ' Assist engineers with design and testing all aspects of electrical components, systems and specialized devices. ' Perform electronic and mechanical assembly of prototypes, products and components. ' Assist QA and Electrical engineers with all necessary testing, debugging and rework of the designs. ' Meet production timelines by coordinating across departments. ' Perform first article inspection. ' Apply principles and techniques of electrical engineering. ' Communicate progress and complications and recommend fixes within electrical engineering parameters. Qualification: ' 2-3 years of experience in electronics and mechanical assembly, soldering, debug and rework. ' 1-2 years of experience reading schematics and building to specifications. ' Experience with electrical engineering tools, components and electrical boards. ' Communicate effectively in writing and verbally using the English language. ' Work autonomously as well as in a team environment. ' Flexible and adaptable to changes, learn quickly, manage time efficiently. ' Ability to work across various microprocessor platforms and mechanical builds. ' The position occasionally requires sitting and focusing on small components for extended periods of time. ' Must have a steady hand for working with small parts and pieces. ' Must be able to handle machines and tools safely. Ability & willingness to obtain a security clearance for which the DoD requires US citizenship. Raytheon-BBN/DFT is an EEO/ AA/ADA employer. RESPOND HERE! To respond immediately, access the online response form at: <a href="http://sh.webhire.com/servlet/resp/rf?jobid=2471765&boardid=1904" rel="nofollow">http://sh.webhire.com/servlet/resp/rf?jobid=2471765&boardid=1904</a>]]>

<![CDATA[Total Tech International, Inc. is exclusively focused on providing Outsourced IT Services to Small Businesses. Our Help Desk covers a broad spectrum of comprehensive and strategic support in order to answer our clients’ IT demands. We are currently seeking a customer service oriented Help Desktop Support Professional to join our growing team. Work in a friendly and comfortable team environment performing end-user desktop support. In this role, you will be responsible for hardware and software troubleshooting for client-side computers in a Windows 2K Pro, XP Pro, Vista and 7 environments. Qualified candidates will possess the following: • Capability to push for resolution on issues no matter what the circumstances. • Ability to demonstrate engaging and interactive people skills. • Knowledge of general troubleshooting. • 1-2 years of desktop support in a corporate environment. • Experience with Win 2K/XP/Vista/7 and AD Server. • Very strong written and verbal communication skills to include a professional proficiency in spelling and grammar. • Attention to written details and the ability to answer clearly and correctly. • Must be well organized and able to handle multiple tasks. • Must be a team player and be able to work in a fast-paced environment. • Must be motivated towards constantly improving their technical skills both in and out of the workplace. • Previous experience interacting with diverse personalities in and providing assistance in fields such as help desk, customer service or marketing is desired. • Must demonstrate the ability to follow directions and learn new skills at a pace better than average. • Ability to document work performed and create procedure to streamline efficiency. Technical Skills: •Experienced in remotely supporting desktop and laptop computers. (Dell, Compaq, HP, Lenovo, etc) • Standard desktop support, including commercial application questions (i.e. MS Office, email programs, browsers, etc.) • Intermediate knowledge of Office 2003, and 2007 versions. • Basic understanding of Windows domain infrastructure, including Active Directory, DNS, Exchange, IIS and DHCP. • In-Depth working knowledge of local and roaming user profiles, including user migration and data restoration. • In-Depth working knowledge of TCP/IP and Internet connectivity. • Wireless and broadband troubleshooting and connectivity. • VPN installation, connectivity and troubleshooting. • Escalate & dispatch issues to Tier II Technicians or 3rd Party vendors as needed. • Ability to walk users through troubleshooting steps for vertical applications. • Virus/ Spyware scanning, removal and related activities • Experience in troubleshooting IE and web-based applications, connectivity issues, plug-ins, pop-up blockers, security settings, etc. • Experience with troubleshooting local and network printers. • Experience in remote assistance software, GoToAssist, etc • Data restoration assistance • Mobile device (Active Sync and BES) setups This is a part-time to full time position with great potential for the right candidate. A casual and friendly work environment Compensation commensurate with experience. *We are an Equal Opportunity Employer* ]]>

<![CDATA[Technician / Customer Support SUMMARY Teledyne Advanced Pollution Instrumentation, Inc., (TAPI) a division of Teledyne Technologies Inc., is a worldwide leader in the manufacturing of state of the art environmental instrumentation. With growing markets both domestically and internationally, we are currently seeking qualified candidates for our Technician / Customer Support position located in San Diego, CA. This position plays a key role in the Customer Service and Production departments. The ideal candidate will work directly with the shop lead on various instrument repairs and will interface with internal departments to provide assistance and technical troubleshooting on problems of moderate scope where analysis of situation data requires a review of identifiable factors. KNOWLEDGE AND SKILLS • Requires an Associates degree in electronics or related field with a Bachelors degree preferred. Equivalent experience may be substituted for a degree. • Industry product knowledge, a plus • Must possess problem solving skills, strong digital and analog skills, and the ability to troubleshoot in a logical manner. • Excellent interpersonal skills required for customer and team interaction • Professional, clear verbal and written communication. • 3-5 years experience and/or education in a service related environment, particularly oriented towards electronic, pneumatic and electromechanical instrumentation. • Must have experience using the following test equipment: VOM, oscilloscopes, recorders, hand tools, test jibs and custom test equipment as required. • Must be able to exercises judgment within defined procedures and practices to determine appropriate action • Requires general computer skills and knowledge of Word, Excel and Power point programs. ESSENTIAL FUNCTIONS OF THIS JOB • Will work in the repair shop troubleshooting, repairing and testing instruments that have been returned from the customer for repair. • Repair, advise on the repair and use, and facilitate factory repair of Teledyne APi analyzers and associated equipment used in the customer’s operation • Provide customer support with technical troubleshooting and product information when necessary. • Research the status of customer orders, equipment returns, repairs, or replacements. • Assist internal departments in identifying parts and part number for equipment. • Provide information on possible product problems, pricing of repairs and/or items not covered under warranty • Moderate lifting (chassis / instruments) up to 60 lbs may be required at times Compensation & Benefits: Teledyne API offers a competitive salary with a full benefits package to its regular fulltime employees which include: Medical, Prescription, Dental, Vision, Life, 401k w/ money match, Employee Stock Purchase Plan, Tuition Reimbursement, generous Vacation, Sick and Holiday paid time off, Flexible Spending Accounts (Medical & Dependant Care); Optional insurances include Employee Life, Family Life, Accident, Long Term Disability. How to Apply: If you meet the qualifications above, please submit your resume, cover letter and salary history & requirements to one of the following: (1) Email to: Human Resources at SDA_jobs@teledyne.com , or (2) Fax to: 858-657-9812. Please reference your name and “Technician /Customer Support” in the subject line for faster processing. Teledyne Advanced Pollutions Instrumentation Learn more about our organization at <a href="http://www.teledyne-api.com" rel="nofollow">http://www.teledyne-api.com</a> M/F/D/V Equal Opportunity Employer ]]>

<![CDATA[Terminate to Block, Patch Panels, Dress Cable & Test Category Cable Minimum of 2yrs recent experience Drug & Background required Basic hand/punch tools required Fluke Meter is a plus Please contact Desiree at 858.874.7820]]>

<![CDATA[LeonardoMD, Inc. is a leading provider of sophisticated, easy to use online practice management software. We help medical offices manage their entire patient data in a secure online database delivered as a subscription based product. www.leonardomd.com Position Overview Technical Support Representative provides first level support to LeonardoMD’s customers. TSRs may be required to provide support for LeonardoMD vendor partners, client’s IT personnel and internal employees. Customers within each of these customer groups may have dramatically different levels of technical expertise. The TSR must be able to adjust their level of technical communication to that which is most effective for that particular customer. The TSR must also be capable of effectively and professionally communicating with customers via telephone, email, and web. Duties and Responsibilities • Make certain that all customer issues assigned to them are properly administered. • Follow established department protocols for escalation of issues that, for technical or customer management reasons, cannot be resolved within the confines of standard Support guidelines or resources. • Good understanding of Vista, XP, Win2000, NT, and Internet Explorer. • Familiarity with connecting to WAN. • Good working understanding of Microsoft Word including but not limited to the mail merge function. • Knowing and assisting customers with issues regarding LeonardoMD products: setup and configuration, maintenance, and integration with common third party products. • Good working knowledge of Active X controls and how Internet Explorer security settings and user account levels affect their proper downloading, installation and use. • Ability to research the web for current software drivers and report findings to Support Engineers and/or management. • Basic database structure knowledge. • Familiarity with window’s updates. • On more complex issues that require in-depth research, TSRs are responsible for coordinating testing with Support Engineering, or as workload permits, conducting such testing on their own. • Resolving the customer issue with the assistance of team resources. If the customer issue can not be resolved, the TSR is responsible for properly escalating the issues to Support Engineers and/or management. • Basic understanding of medical practice office workflow a plus. Requirements ________________________________________ Technical Support Representative I ________________________________________ Experience Requirements • 1-2 years experience with troubleshooting software issues in a customer service position. Qualifications • Previous technical support/customer services experience • Excellent communication skills both written and verbal as well as excellent organizational skills. Educational Requirements • Associates Degree or equivalent amount of credits in a Bachelor Degree program preferred. • Bachelor Degree and/or equivalent professional training certifications preferred. ]]>

<![CDATA[HELP DESK ANALYST Knowledge Management and Library Automation Technology Company in Carlsbad has immediate opening for an experienced Help Desk Analyst. Our SaaS Web-based product is installed at over 1000 top Corporations, Legal firms, Medical, Public, and Academic institutions around the world. Our products capture, manage, and circulate the digital and physical documents used by our customers to enhance their access to internal and external information vital to their organization and patrons. RESPONSIBILITIES: • Member of the Help Desk team, resolving client issues via phone, email, and live chat at our headquarters in Carlsbad. Our Help Desk is available to our clients 24/7/365. • Ability to efficiently troubleshoot and identify problems within our software, our hosted delivery systems, local installation issues, or training related sources, and provide the best solution for our clients as timely as possible. • Provide accurate and detailed documentation of all help desk notes into our call tracking system and communicate status to clients on a daily basis. • Professionally and effectively interface with resources in our Client Services group, and resources assigned to other groups within our larger company, as needed to resolve issues. • Identify software defects in our product through testing, then log detailed and accurate defect reports in our database, and communicate status to our clients based on our release schedule. • Involvement with virtual user groups, product focus meetings, community forum, and client follow up calls. • Assist internal staff by answering questions related to our product, provide occasional product training, and assistance with sales demonstrations as needed. • Additional projects and duties as assigned. MINIMUM QUALIFICATIONS: • Minimum 3 years experienced providing both product and technical support of hosted Web applications. • Must demonstrate exemplary skills in Customer Service, written and verbal communication, and patience. • Motivated and passionate about solving problems and delivering exceptional service to clients worldwide, with measurable results. • Hands-on networking experience (Windows environment), TCP/IP, ISPs, SaaS delivery; troubleshooting and resolving performance or related problems throughout the delivery methodology. • Microsoft SQL Server 2008, Windows Server 2008, Microsoft IIS, Reporting Services, Windows 7, IE, Remote Access, Active Directory. • Shift is 7:00 a.m. to 4:00 p.m. but may require earlier shifts and occasional weekend cell phone/email coverage. ADDITIONAL PREFERRED QUALIFICATIONS: • Masters of Library Science degree (MLS) or experience working in a library environment highly desired. • Bi-lingual (conversational Spanish). • Experience writing SQL Scripts to modify data where many tables are related. • Data conversion experience, moving data from dissimilar systems (CSV, SQL, Access) using various data mapping tools or creating scripts to massage data. • Previously provided onsite training for customers on applications or technical products. We offer a competitive salary and benefits package, career development growth, and a casual but fast-paced work environment with team support. Qualified applicants please forward your resume with salary history for consideration. ]]>

<![CDATA[Our client in Carlsbad is seeking an IT Support Analyst who will work independently to provide on-site and remote desktop/site support to clients at both office and plant/production environments. A customer service focus is essential. Interface with vendors for in-warranty returns and service. Support users through diagnosis of problems, software installation, and load maintenance of desktops and laptops in a Windows XP environment. Build, install, transport, and provide minor hardware repair of desktop and laptop computers and peripherals. Provide user instruction on commonly used applications. Perform basic patch panel support and configuration for voice and data. Provide end user support for video conferences by assisting in equipment setup, testing, and troubleshooting. Support activities may also include: Remote support for remote sales staff and basic PBX and Voice Mail user administration (add, delete users) and support of Blackberry devices following Standard Operating Procedures. Experience with Active Directory is a plus. Experience in life sciences or a plant/production environment is desired. REQUIRED EDUCATION/SKILLS: BSCS or equivalent and 6+ years of related experience providing desktop support in a MS Windows environment. Position requires highly developed skills in diagnosing, support and resolution of desktop hardware, software, network, operating system issues. Candidate must possess practical knowledge of and in-depth experience with MS Windows XP, MS Office and MS Outlook. Additionally, experience with McAfee Anti-Virus, Remote Desktop and Remote Control utilities (e.g., NetMeeting, SMS, PC Anywhere, Carbon Copy) is essential. Experienced in the utilization of problem tracking software such as Remedy and possess excellent problem tracking documentation skills for historical and reference purposes. Ability to effectively document issues and resolutions. Clear verbal communication skills for user instructions. DESIRED SKILLS: Nortel PBX user administration and Voice Mail user administration skills helpful as is proficiency in business/technical writing. ]]>

<![CDATA[We are looking for an individual specifically with 2-5 years experience as an on-site Windows support consultant serving clients. This experience must be, at least in part, under the guidance of a consulting company larger than just owner/operator. Please no programmers, DBAs, or in-house only IT admins with no field experience. This is a base plus commission rewarded role for performance creating a high earning potential. Candidates will only be considered who have people skills with a sales and leadership attitude. This is more important than a lengthy technical background. This role can grow into a management position for our IT field work, but we need eager young professionals to start and grow with. Include a resume and 3 client references.]]>

<![CDATA[Trusonic, Inc., a San Diego Internet Music company looking for Technical Support Representatives with computer hardware assembly, configuration and support experience. If you've worked at a dial-up Internet Service Provider, you may be the ideal candidate. This is NOT a desktop or Windows network support role. You will be supporting Trusonic's customers around the world on dialup and broadband networks. Duties: - Fulfill and ship systems to customer’s on-time, every day. - Assist customers with installation and configuration issues as well as diagnosing and resolving any issues they may have. - Open, complete and resolve customer service tickets - Fields email and phone requests for product support from customer and resellers Qualifications: - Understanding of Internet (TCP/IP) networking. - Excellent communications skills. - Excellent verbal and written communication skills. - Must have an analytical mind and be capable of diagnosing problems. - Must be able to start tasks on their own and follow through until finished. - Must be able to read, understand and follow written instructions. - Ability to multi-task - Must be able to lift 50lbs - Great Attitude. Trusonic accepts resumes in ASCII text or PDF format. Do not send Microsoft Word resumes. This is full-time position with benefits. Trusonic does not accept resumes from agencies or consultants for this position. ]]>

<![CDATA[Seeking mechanical drafter with minimum 1 year of SolidWorks experience for temporary (3 to 6 month) position. GD&T experience a plus. Must be familiar with using common measuring instruments such as calipers, micrometers, pin gauges and comparator. Job Requirements: Must be proficient in Solidworks 2010 Proficient in 3D Modeling and 2D Detailing Ability to interpret technical drawings and specifications Duties: Create new designs and drawings per engineering and product development needs. Create assemblies and subassemblies with Exploded Views and BOMs. Assures that all drawings are up to date Utilize basic measurement tools such as calipers, micrometers and pin gauges Please email resume and compensation history and requirement. ]]>

<![CDATA[EXCEDEO, the IT Support Professionals, is seeking a help desk professional with strong networking/server skills and a strong passion for a long help desk career delivering excellent remote support. You must be proficient with active directory, Windows Server 2003, 2008, SBS, Exchange Server and have experience with enterprise level antivirus and backup solutions (Symantec, Mcafee, Veritas) Network Troubleshooting, VPN, Firewalls. Position is mainly phone and remote support, so you must be good on the phones, patient, and a clear communicator. Requires end user workstation troubleshooting (DHCP issues, printer issues, file share permissions, Virus removal) Must be able to multitask in a dynamic multi client environment. RESPONSIBILITIES: 1. Perform Daily Operating Procedure systems checks and tests. 2. Assist, guide, train and support clients and internal staff. 3. Performs troubleshooting, maintenance functions and provides end user support. 4. Diagnose, troubleshoot and resolve issues related to desktops, notebooks, network connectivity and various printers. 5. Diagnose, troubleshoot and resolve issues over the phone. 6. Follow standard Help Desk operating procedures; accurately log all Help Desk contacts using ticketing system. 7. Provides end users support for all LAN- based applications. 8. Has knowledge of commonly-used concepts, practices, and IT procedures. 9. Quickly identify and escalate non-helpdesk issues to appropriate department. MINIMUM QUALIFICATIONS: 1. Must have a minimum of two to three years of technical support experience supporting multiple networks with more than 50 users and or more than 10 Microsoft Windows servers. Must have demonstrated strong performance in prior roles, with increasing levels of responsibility and independence. Distinctive problem solving and analytical skills. 2. Advanced knowledge of and troubleshooting skills with Windows client, server operating systems, Active Directory and Firewalls, is a MUST. 3. Experience with various utilities such as anti-virus, disk replication, and disk partitioning software. 4. Experience with troubleshooting network related issues. 5. Good oral and written communication skills with an ability to write reports, business correspondence and procedure manuals and effectively present information and respond to question from groups both inside and outside of the department. 6. Must enjoy and have at least 2 years experience supporting systems and end users 100% remotely. Looking for an individual that enjoys providing support 100% remotely. REQUIRED EDUCATION AND CERTIFICATION: 1. CompTIA A+ certification, MCSE or MCITP and NETWORK + Certifications (other certifications may be accepted in lieu of those listed). 2. Citrix or VmWare knowledge a plus. 3. Computer Degree is desirable. ***MUST BE A US CITIZEN OR GREEN CARD HOLDER*** ]]>

<![CDATA[Immediate Opening for qualified Help Desk Administrator at the corporate office of a large retail chain. This is a TEMP assignment scheduled to last approximately 1 month. Please e-mail your resume today! Candidates must be available to work Monday thru Thursday 6 AM - 3 PM and must be able to pass a background check. Description of Job Duties: • Must demonstrate and maintain a high level of customer service skills when interacting with the end user. • Responds to POS related calls in a timely and professional manner. • Contacts outside vendors to arrange for timing of installation, maintenance, and repair of POS equipment. • Installs PC hardware, software, and peripherals for new and existing employees. • Installs software and tests POS equipment prior to shipping equipment to new and existing stores. Requirements: • Must have high school diploma or equivalent and at least 1 yr of Help Desk experience. • Ability to communicate effectively in verbal and written form. • Knowledge in utilization of Microsoft Word, Excel, Outlook, and Internet. Knowledge of POS equipment and PC/Networking. ]]>

<![CDATA[Looking for Satellite Installers. We are a Dish network fullfillment and retail dealer. We are Only looking for experienced Installers, Our office is located in escondido. we work 7 days a week . Applicants must have tools, ladder AND BE WILLING TO WORK in all san diego County. please call for interview 888-334-7432 aks for Mike OR EMAIL RESUME @ DISHFA@GMAIL.COM ]]>

<![CDATA[POSITION SUMMARY Must be able to isolate and troubleshoot internet service problem. Skyriver is an Internet Service Provider to business customers and this prosition requires a solid general foundation in Internet connectivity. This team member is required to provide customer technical support which may includes ISP Services, Wireless T-1, Wi-Fi service escalations, domain hosting, Collocation remote support, dedicated T-1, Email host and server escalation and general tech support functions. Prior ISP experience helpful. DUTIES, RESPONSIBILITIES & ACTIVITIES Include the following. Other duties may be assigned. PROJECTS Must be able to „X Manage basic projects as assigned. „X Track progress „X Deliver results BROADBAND SUPPORT Customer Trouble shooting Customer rebooting of equipment su tables on trango / Karlnet Basic Network troubleshooting , Traceroutes, Pings, Speed Test Basic RF / Radio link tests. interpret historical information escalation of questionable links to tier 3 Cacti reports Resolve records Installation of new customers. WI-FI SUPPORT Property / Hotel Management Support Configuration of AP's, Switches, PDU, Routers for replacement Final resolution for Internet connectivity issues Shipping Wifi Equipment to property Remote troubleshooting of WIFI infrastructure / Area wide coverage issues Gateway updates Escalation to NOC for onsite equipment replacement Contact and Schedule with Hotel GM SNMPc input and updates Creating /Updating documentation Maintaining and updating of KB and Knowledge Tree ISP SERVICES ISP running front end system on Windows / Unix for provisioning. Familiarity with Unix / Linux / FreeBSD a plus. Understanding of basic to medium advanced issues with DNS, Email on client and server side, web hosting, registering domains, using command line and online tools for diagnosing and troubleshooting connectivity issues. single e-mail in a users mailbox Sendmail configurations localhost names, relay domains, access file DNS Domain management & registrations Modify DNS Records. PTR records, ¡§A¡¨ records, MX Record verify expiration dates, renewals bulk register / network solutions registrations change DNS servers as required Minimum Requirements (Include education, experience, special skills and licenses or certifications required.) 1. Extensive knowledge in troubleshooting techniques and problem isolation 2. Technical Certificate or vocational school completion desirable plus or at least 1 year of related experience. 3. Field experience of LAN / WAN technologies. 4. Understanding on sub-netting and Public IP address¡¦s. 5. Understanding of TCP / IP protocol. 6. Understanding DNS. 7. Experienced with systems in a network environment and network utilities. 8. PC help desk & call center experience is a big plus 9. Experience with Outlook, some experience setting up mail accounts 10. Knowledge of incoming (POP) and outgoing (SMTP) servers 11. Broad experience of all Microsoft operating systems 12. Unix experience 13. Working knowledge of domain hosting. 14. Reliable transportation 15. PC trouble shooting experience 16. Customer Oriented 17. Enthusiastic and willing to learn. DAILY TASKS in Categories Phone Support 30% Escalation Management 40% Manager Requests 5% Admin 25% ]]>

<![CDATA[ Are you looking for a field service opportunity with good benefits that pays well in a professional environment? Are you looking for a company that will invest in maintaining your technical skills and training? We have an outstanding opportunity for an exceptionally talented, experienced and motivated Printer Service Technician our San Diego/Orange County service area. We are a profitable and growing managed print services firm that provides cost management solutions for high volume users of digital office printers. We are a national, 20-year old company commited to an extreme level of customer service. We manufacture toner consumables, provide Certified and Authorized service for Hewlett Packard, Xerox, Dell, Lexmark and others on digital printers, and integrate equipment into our customer sites. Position Description We are seeking a self-motivated, full-time Printer Service Technician who is proficient with the current family of Hewlett Packard LaserJets/MFP?s and Xerox Phaser printers. You will be working from our San Diego/Orange County Operations Center, and will be required to travel in the region as necessary. You will be responsible for troubleshooting, repairing and cleaning printers at Client sites as well as managing their consumables stocking. You will be provided a company vehicle that you will be responsible for maintaining. Responsibilities <ul><li>On-site diagnosis and repair of Hewlett Packard/Xerox/Dell/Lexmark printers and MFP?s</li> <li>Perform preventive maintenance and routine scheduled maintenance on covered printers</li> <li>Deliver and pick up consumables from Client locations</li> <li>Communicate clearly and effectively with both the Client and Call Center</li> <li>Maintain off-site parts and consumables warehouse</li> <li>Complete daily paperwork</li></ul> The right candidate will have the following Qualifications: <ul><li>A minimum of three years field service repair experience on Hewlett Packard/Xerox/Dell/Lexmark printers and MFP?s</li> <li>Certifications on the current family of HP Printers; working knowledge of other printer models a plus</li> <li>Enjoy and provide an excellent customer service experience</li> <li>Excellent communication skills, written and oral, and able to understand and execute scheduling assignments</li> <li>Ability to train and certify on new equipment continuously, as needed</li> <li>Able to work independently and as part of a team</li> <li>Attentive to details</li> <li>Ability to lift 20-50 pounds, as needed</li> <li>Clean, well groomed, and profession appearance</li> <li>Goal oriented, desires to grow professionally, and practices strong work ethic</li> <li>Desire to contribute in an extraordinary way</li> <li>Clean DMV and Background Check</li></ul> This position is full time with an immediate start date. If you are interested, please reply to this job listing with a list of your Printer Certifications and your Resume. We will only be able to respond to candidates with previous printer experience and certifications. ]]>

<![CDATA[Small, well established North County (Carlsbad/Oceanside/Vista) technical support company has an immediate opening for a F/T Support Technician with a minimum 4 years verifiable industry experience. We are seeking a talented individual for on-site and in-shop work with skills in maintaining networks and P.C.’s in a Microsoft environment. Candidates must poses the following skills: Proficient in Microsoft Windows Server 2000, 2003, 2008 and Active Directory Understand Exchange Server 2003, 2007 (add/remove mailboxes) Have knowledge of backup solutions including Symantec Backup Exec, Mozy and others Experience programing routers and firewalls including TCP/IP, DHCP, DNS, VPN and WAN’s Be able to identify and remove virus and Malware Phone and cable experience is a big + Prerequisites: Microsoft certification required is NOT required but preferable. Must have good driving record and reliable transportation. This position requires a minimum 4 years experience preferable as a field technician. You must have very good people skills You MUST be punctual!!!! Have a flexible schedule. Please note: This is NOT an entry-level position. 40k + for qualified applicant. Please submit resume along with all contact information in a PDF format. Please describe in detail all related work experience. ]]>

<![CDATA[Point of Sale software company is looking for technical support. We provide software & systems to locations nationally. This solution is supported in house. We provide hardware & software solutions that must be maintained and explained via the phone, and remote connection. We have been in business 8 years, are fast growing and need well spoken, polite and quick thinking individuals. This position begins ASAP. ]]>

<![CDATA[PROVEN Scientific Consulting is currently recruiting for an Electromechanical Technician and an Optical Technician for a new molecular diagnostics company. Email: khammelman@proveninc.com Duties and responsibilities include the following: Prototype construction in support of early development. Electronic measurement. Inspection/Test and data collection. Product troubleshooting and repairs. Mechanical and optical assembly Follow product documentation (including drawings, schematics, diagrams, bills of material, assembly drawings, manufacturing instructions and test procedures) for product and test equipment as instructed. Requirements: A minimum of one to three years of experience as an electro-mechanical technician. Knowledge of heat transfer and thermal measurements. Experience working in medical device or diagnostics industry desirable. AA or AS degree in mechanical or electromechanical engineering technology preferred, OR high school graduate with approximately 5 or more years of laboratory testing and evaluation of electronic and electromechanical devices using standard laboratory equipment. Experience assembling and testing products and prototypes from drawings and instruction from a design engineer. Optical Technician As part of a Product Development group working directly with System Engineers, Optical Engineers and other R&D staff to develop, test and evaluate instrumentation for molecular biology research applications. In addition to the primary responsibility of optical testing, this position will include working with mechanical, electrical and thermal components as part of optical system development. Principal focus will be to conduct laboratory experiments on optical components and subassemblies; work independently to structure the experiment, assemble equipment, collect data, and report conclusions. Assemble, inspect, and test opto-mechanical/electronic subassemblies and modules Working with mechanical and optical designers to build, test, troubleshoot and evaluate prototype optical designs during breadboard and prototype development phases. Fabricating any necessary test fixtures and setups. Making precise measurements of mechanical and optical components. Assembling component parts according to specifications (Optical, Mechanical & Electrical) including some limited precision assembly of critical small parts under microscope. Performing optical system testing, generating reports and maintaining test log books with pertinent test information including test item identification, test equipment and instrumentation tabulation, schematics of test set-ups, sketches of set-ups etc. Engaging in design reviews and providing feedback to R&D for design improvements. Interfacing with some external functions including Machine Shops and optical component vendors. Requirements:  2 to 5 years of relevant experience. Should have demonstrated hands-on experience handling optics, assembling optical prototypes, testing optical systems, and working in an optical lab environment. Experience with handling, assembling and testing optics components and systems is very helpful. Practical experience of any or all of the following would be very helpful: precision alignments, tight-tolerance assembly, bonding optical elements, epoxy handling, optical surface cleaning and general handling of optic components. Experience in a product development environment strongly preferred. Knowledge of imaging technology such as CCD/CMOS sensors, lens assemblies, optical filters, light sources, LEDs Fresnel lenses is very helpful. Proven experience in a job demonstrating excellent manual dexterity and ability to work under a microscope. Familiarity with operating electronics and optical test and measurement equipment (e.g. light meters, oscilloscopes, spectrophotometer) is helpful. Some knowledge of optical manufacturing methodologies would be helpful e.g. familiarity with lean manufacturing, design for six-sigma, and ISO9001. Strong communication skills are preferred. ]]>

<![CDATA[Websense, Inc. (NASDAQ: WBSN), a global leader in integrated Web, data and email security solutions, provides Essential Information Protection™ for more than 44 million employees at organizations worldwide. Distributed through its global network of channel partners, Websense software and hosted security solutions help organizations block malicious code, prevent the loss of confidential information and enforce Internet use and security policies. For more information, visit <a target="url" rel="nofollow">www.websense.com. </a> Websense is currently seeking a Technical Support Specialist for our San Diego Office. We are accepting resumes from candidates in the Bay Area and will offer a relocation package to join us in Sunny San Diego! Job Summary: Handle escalated telephone or written inquiries from technicians and customers regarding Websense and select third-party products. Document and manage escalated customer issues within the corporate ticket management system. Review and comment on user documentation, product requirements and functional specifications. Interact with Sales, Engineering and Product Management and participate in bug scrubs and project meetings to coordinate resolutions to customer-specific product issues and overall technical support trends. Assist with issue duplication. Act as a technical advisor to assist Analyst and Specialist Technicians. Responsibilities also include analyzing new software releases and new system integration configurations to identify complex functionality and/or processes. Identify and document complex application and integration issues for Technical Support Analysts and Specialists in an easy to understand manner. Manage complex customer issues involving third-party integrations, escalating to appropriate functional teams and management. Candidates will have wide-ranging experience, the ability to use professional concepts and company objectives to resolve complex issues in creative and effective ways, and the ability to work on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors. Candidates will have the ability to exercise judgment in selecting methods, techniques and evaluation criteria for obtaining results. Essential Functions: Primary responsibilities: <ul> <li>Provide support on escalated technical inquiries from Analyst and Specialist Technicians; diagnose reported problems or configuration issues and recommend possible solutions. Escalate to appropriate functional team if no resolution can be found. Drive resolutions of escalations through to completion. </li> <li>Provide technical support to customers via phone and email for Websense software products: answer technical inquiries, diagnose reported problems or configuration issues, recommend possible solutions, follow issue through to resolution or escalate if no resolution can be found. </li> <li>Document all technical inquiries and customer-reported problems in the customer tracking database and in the escalation tracking system, including the nature of the inquiry, and the resolution recommended. Multi-task, prioritize and organize all calls and e-mails sent to you and assigned to you. </li> <li>Research and duplicate difficult configuration, compatibility or product-defect issues and track results of investigations in appropriate systems. Update the Knowledge Base with solutions as appropriate. </li> <li>Adhere to company policies and procedures regarding customer handling processes, service entitlement verification, customer registration and problem escalation. </li> <li>Contribute potential technical workarounds or resolutions via interaction in technical discussions and via knowledge base documentation. </li> <li>Assist with trend analysis and knowledge-sharing projects. </li> <li>Perform special projects and duties as assigned. </li> <li>Provide technical reviews of user documentation, product requirements documents and functional specifications. </li> <li>Act as mentor and advisor to Technical Support Analysts and Specialists. </li> <li>Act as subject matter expert with regard to specific product components and integrations. </li> <li>Provide in-depth training in areas of expertise, general product knowledge, and integration. </li> </ul> Qualifications: Education and Experience <ul> <li>BS degree or higher in Information Systems, Computer Science, or related experience. </li> <li>Five or more years of technical and customer service experience in a professional industry, in an end-user computing environment, utilizing effective phone and email communication skills. Including two or more years of technical support phone experience. </li> </ul> <ul> <li>Hands-on experience with at least 85% of the following, with a level 4-5 expertise on a scale of 1 to 5: TCP/IP, Firewalls, Routing, Network Administration, DNS/DHCP, Proxy Servers, Windows 2000, NT, Novell, Directory Services, SQL, Unix, Linux, Solaris. Prefer experience in one or more of the following areas: Cisco and Checkpoint firewalls, Microsoft Proxy/ISA Server, SQL Server. </li> <li>Certifications and/or coursework in many of the following areas: Websense, TCP/IP, Firewalls, Routing, Network Administration, DNS/DHCP, Proxy Servers, Windows 2000, NT, Novell, Directory Services, SQL, Unix, Linux, Solaris. </li> <li>Experience / Expertise are required in one or more of the following areas: Technical Training, Lab Management/Network Administration, International Escalations, Sales Assistance. </li> </ul> Knowledge, Skills and Abilities <ul> <li>MUST be CCNA certified or possess equivalent experience. </li> <li>Strong understanding of customer-support standards and processes, including problem resolution, in an end-user computing environment. Prefer strong knowledge of earlier and current versions of Websense. </li> <li>General knowledge of Microsoft Office and experience creating procedural documentation. Must have a strong understanding with regard to Ms-Word, Excel and Visio. </li> <li>Two or more years of network administration experience or equivalent certification. </li> <li>Two or more years project management experience or equivalent experience with large implementation projects. </li> </ul> <ul> <li>Seasoned, experienced Technical Support professional with wide-ranging experience and a full understanding of industry practices and company policies and procedures. </li> <li>Two or more years of experience with a high-end customer ticketing system such as Remedy or Vantive. </li> <li>Able to work on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors. Exercises judgment in selecting methods, techniques and evaluation criteria for obtaining results. Ability to interact professionally with senior internal and external personnel, to drive resolutions that contribute to company plans and objectives. </li> <li>Works effectively with little instruction on day-to-day work and general instructions on new projects or assignments. </li> <li>Committed to providing exceptional customer service and providing measurable results that demonstrate quality customer care. Detail-oriented, results driven and process oriented is essential. </li> <li>Professional and effective communications skills – both verbal and written. Ability to effectively interact and maintain professionalism with customers at all levels via phone and email. </li> <li>Ability to work independently and as part of a team in a customer-driven, fast-paced environment. Experience interacting with engineering, product marketing and product management is required. </li> <li>Accurately type 35-50+ wpm. </li> <li>Strong troubleshooting, logic and analytical skills. Strong editing, reading comprehension, and conceptualization skills. </li> <li>Ability to simplify complex concepts and troubleshooting processes for team members and customers. </li> <li>Demonstrated experience as an advisor and/or consultant, two or more years in this capacity is required. </li> <li>Tier III product and integration knowledge. </li> <li>Training experience a plus. Strong presentation skills and experience is required. </li> </ul> <big>Click <a href="http://hire.jobvite.com/j/?aj=oiAlVfwS&s=Craigs_List" rel="nofollow">here</a> to apply.</big> Websense offers a comprehensive compensation and benefits package which includes Medical / Dental / Vision Insurance Plan options, Flexible Spending Accounts, 401K Retirement Plan with Employer Match, Employee Stock Purchase Plan, Vacation, Sick and Holiday Paid Time Off, Tuition Reimbursement, a Commuter Program including Public Transit and Coaster Subsidy, Gym Discounts and more. ]]>

<![CDATA[SalePoint, a leading developer of innovative solutions for Retail, Health-care and Higher Education will have temporary opening for dynamic individual to fill a Help Desk Representative position at our San Diego Mira Mesa office from August 4 to November 18. Job Description: • Provide telephone support to all users of point-of-sale systems at the store and corporate level. Escalate calls as necessary. • Ability to work flexible days and shifts in a team oriented, customer focused environment. • Record and track calls in a central database. • Provide internal support as required. Requirements: • Excellent communication and organizational skills. • Attention to detail, customer service. • Working knowledge of Windows operating systems, networks, desktop applications, remote access, PC and peripherals. • Experience supporting point-of-sale peripherals a plus. • 2 years PC support, College Degree or trade school certification in computer technology preferred. Join our team! Please submit your resume to jespino@salepoint.com. Phone interviews will begin on Monday 7/19/10. ]]>

<![CDATA[Wholesale Apparel Manufacturer EDI Specialist (Otay Mesa) EDI System Specialist Wholesale Apparel Manufacturer EDI Specialist (Otay Mesa) seeks a talented EDI specialist to handle our EDI system. EDI frequently includes receiving and acknowledging our customer’s purchase orders, creating new item setups, creating UPC’s, calculating and inputting order shipping carton requirements and troubleshoot EDI system issues. Tasks and responsibilities may include, but are not limited to, the following: 1. Manages incoming data via EDI system 2. Maximizes use of EDI system at most optimal cost 3. Manages UPC Creation Master and assigns UPC codes accordingly. 4. Manage all system importing requirements. 5. Confers with Department heads to determine impact of EDI system or process and cost/time analysis for making changes. 6. Responsible for Item Master data integrity: • Create and maintain all Item Master data, fields and lists • Manage item status as it relates to sales order entry and perpetual inventory • Manage active/inactive status of all items • Creates custom reports to export data from system for end users when requested. • Assures the timely completion of projects. 7. Performs all related duties and responsibilities as assigned. 8. Special projects as requested by management. Qualification Requirements: • Bi-lingual (Spanish/English) • 2 years of wholesale distributor data system administration experience • Advanced Microsoft Excel Skills (i.e., Pivot Tables, Look-up Formulas, Macros) • Apparel industry experience preferred • Effective and proactive communicator • Two year associates degree in business or IT • Problem solving skills • Ability to work effectively and calmly under the pressure of multiple deadlines If this fits your skills and interests, please submit your resume and salary requirements to HRFSDHR@gmail.com. ]]>

<![CDATA[Applications Engineer Quake Global, a San Diego Satellite Modem company, has an exciting opportunity in our Customer Support Department for an experienced and motivated Applications Engineer. Duties: Candidate will report to the Director of Customer/Technical Support. Will be responsible for assisting customers with integration of Quake Satellite Modems, conduct training on the use of Quake API’s for customers choosing to develop custom applications, write API manuals along with other technical documents to be provided to end user’s, collect customer feedback, write/estimate work hours for customer applications based on their specific requirements. Requirements: Bachelor’s degree (B.S.) in Computer Science or Electrical Engineering. ‘C’ programmer with 2-5 years experience in developing embedded custom applications. Workable knowledge of Real Time Operating Systems, UART’s, RS-232, GPS, GPIO’s, CAN, J1939, J1708, GSM, CDMA and Satellite communications a plus. Able to work on a variety of development platforms with a variety of embedded processors. Must be able to conduct on-line training and on-site customer training Ability to apply advanced mathematical concepts as required for design, implement and validating custom software Ability to work alone as well as in groups Understand and follow ISO 9001 procedures Some travel is required. Excellent leadership, communication, and team work skills a must Benefits include health, dental and vision insurance, paid holidays, PTO and a 401K plan with partial company matching. This is a great opportunity to work and grow with a thriving company. If you are interested, please reply with your resume and salary requirements to jobs@quakeglobal.com. EOE. ]]>

<![CDATA[Client is looking for (4) developers to work in a support setting alongside their internal developers. The client has a proprietary software package and is looking to implement a customer support team to help their clients customize their software. Main responsibilities will be to respond to phone and email inquiries and trouble tickets from clients. Skills Required: 1-2 Professional years of experience with web technologies (HTML, CSS, JavaScript, ASP) Experience with relational databases such as MySQL, Oracle, DB2, SQL Server Previous support experience preferred The client is looking to provide extensive training on their proprietary product and the position is a 6+ month contract to hire opportunity. Contract rate starts at $20-25 per hour and permanent salary expectations are $60-65K per year + benefits Please send your resume to bruce.hodsdon@sulcog.com or call me at 888-785-2641 x112 and I look forward to speaking with you!]]>

<![CDATA[Service-now.com, based in Solana Beach, is seeking a highly motivated individual to join the Technical Support team to capitalize on the company’s momentum and help build a new market in On Demand IT service and asset management solutions. RESPONSIBILITIES This individual will be responsible for direct end-user support of Service-now.com customers as they customize our software (via configuration and scripting) to meet their needs. This includes online web/email support as well as direct telephone support as required. After hours/weekend rotational on-call support will be required. This position is in the Technical Support group, a team working directly with the Service-now.com development staff and tech savvy customers. We are seeking people who are looking for an opportunity to grow their career while working in a rapidly growing organization that is highly focused on having happy employees and happy customers. EXPERIENCE The ideal candidate is a college graduate with a Computer Science, Math, Physics (or similar BS) degree or equivalent in experience, 2-4 years working in a development or support role. Strong interpersonal communication skills are essential. REQUIRED SKILLS • Must have solid understanding of web technologies (HTML, CSS, JavaScript) • Experience with databases such as MySQL, Oracle, DB2 • Experience with Linux and/or UNIX including command line expertise • Strong personal commitment to quality service • Experience dealing with technical end-users in a support role PREFERRED SKILLS • Working knowledge of the technologies web applications, networks, protocols and email (SMTP, POP3) • Working knowledge of Active Directory, LDAP • AJAX, CSS, XML experience a plus • Experience with web services via API's is a plus OPPORTUNITY Those we hire will be trained and mentored in these technologies as appropriate by our senior staff and will work to support a growing base of customers globally. Successful candidates will enjoy a generous earning potential and the chance to expand their role in the company as we grow. WORK ENVIRONMENT We are a dynamic and rapidly growing software company with a strong sense of dedication to our customers. This is a very collaborative and inclusive work environment where individuals strong on aptitude and attitude will have an opportunity to grow their professional careers through working with some of the most advanced technology and talented developers in the business. We provide competitive compensation, generous benefits, a professional yet laid-back atmosphere all in the coolest offices only 100 yards from the Pacific Ocean. TO APPLY Submit all resumes to: resumes@service-now.com ]]>

<![CDATA[VCA West Bernardo Animal Hospital is looking for an RVT or equivalent for supervisory role. Must have at least 3 years experience, be able to work well with others, and have a positive attitude. Please email resume to christopher.smith@vcahospitals.com or call 858-485-7570.]]>

<![CDATA[Work with one of the most successful nationally ranked companies in our industry! At ARS National Services our greatest resource is our people. Our culture offers stability and career development to those who show commitment and consistent performance. We¡¦ve been in business since 1992 and are highly respected in the recession-proof debt recovery industry. We are positioned for growth and we are seeking a SR. Helpdesk Technician in our Escondido office. For immediate consideration, please apply via the following link: <a href="http://arscareers.catsone.com/careers/index.php?m=careers&p=showJob&ID=229173" rel="nofollow">http://arscareers.catsone.com/careers/index.php?m=careers&p=showJob&ID=229173</a> Or visit us online at www.arsnational.com and click on 'careers'. Job Summary: Provide desktop support for all company users and resolution of user problems of moderate complexity. This position will be scheduled for an early shift of 5:30 am - 2:30 pm. The Helpdesk Technician will research, resolve, and respond to user questions and issues in a timely manner as well as work with other IT staff members to complete various infrastructure projects as assigned. We are seeking an individual with a high level of proficiency in computer hardware and software with a passion for technology. Essential Functions: Responsible for creating and resolving all helpdesk trouble tickets in a timely manner from end-users experiencing problems with all computer-related technologies. Track, follow-up, and communicate to appropriate parties regarding ongoing issues, status and resolution of trouble tickets. Interview end-users to collect information about problems and lead users through diagnostic procedures to determine source of error. Troubleshoot and handle problem recognition, research, isolation, resolution, dispatch and follow-up for routine end-user problems, making repairs and corrections where required. Educate and instruct end-users on various application and hardware issues and train users in effective use of applications. Escalate more complex problems and/or outages to the appropriate team members. Install, maintain, troubleshoot and upgrade computers, monitors and peripheral equipment, as well as configuring operating systems and software. Patch and/or rewire cables as required for new installations and office reconfigurations. Responsible for managing daily tape backup rotation, offsite storage, restoration and troubleshooting. Responsible for managing all user accounts (Active Directory, e-mail, AIX, etc). Responsible for building and maintaining desktop images (Ghost). Responsible for administration of security systems. Responsible for administration of phone and dialer systems. Responsible for monitoring server health. Responsible for documenting installation, configuration, deployment and maintenance procedures and troubleshooting practices. Responsible for tracking all IT equipment; track and decommission obsolete hardware; identify problem equipment and maintain replacement stock Assists with the planning, design, research and acquisitions of new or upgraded hardware and software systems Responsible for completing higher level projects as assigned. Competencies - Company Core: Action Oriented - Enjoys working hard, is action oriented and full of energy for the things he/she sees as challenging, not fearful of acting with a minimum of planning, seizes more opportunities that others. Integrity & Trust - Is widely trusted, is seen as a direct, truthful individual, keeps confidences, admits mistakes, and doesn¡¦t misrepresent self for personal gain. Customer Focus - Is dedicated to meeting the expectations of internal and external customers. Competencies - Position Specific: Written Communications - Is able to write clearly and succinctly in a variety of communication settings and styles can get messages across that have the desired effect. Timely Decision Making - Makes decisions in a timely manner, sometimes with incomplete information and under tight deadlines and pressure, able to make quick decisions. Functional & Technical Skills - Has the functional and technical to do the job at a high level of accomplishment. Intellectual Horsepower -- Is bright and intelligent, deals with concepts and complexity comfortably, described as intellectual sharp, capable, and agile. Learning on the Fly - Learns quickly when facing new problems, a relentless and versatile learner, open to change; analyzes both successes and failures for clues to improvement, experiments and will try anything to find solutions, enjoys the challenge of unfamiliar tasks, quickly grasps the essence and the underlying structure of anything. Technical/Functional Skills: Maintains current knowledge of hardware, software and network technology and recommends modifications as necessary. Strong knowledge of Microsoft Operating Systems (2000/XP/7). Strong knowledge of Microsoft Office applications (including Outlook). Experience with Active Directory (2000/2003/2008). Strong knowledge of desktop/laptop hardware and software support. Strong knowledge of networking. Strong knowledge of shared network resources. Strong knowledge of backup systems and software. Strong knowledge of helpdesk tracking systems. Excellent communication, analytical, problem solving, troubleshooting and time management skills. Proven ability to excel in a dynamic, fast-paced, team environment with a willingness to learn. Proven ability to multi-task and to follow established processes and procedures. Ability to present technical concepts to non-technical users. Qualifications: 3+ years work experience in all phases of desktop support. B.S. in Computer Science or similar discipline a plus. MCSA/MCSE certification or equivalent work experience required. A+ certification or equivalent work experience required Networking experience a plus. Ability to travel to remote offices to resolve issues (may require multi-day travel). Ability to multi-task and prioritize tasks based on urgency. Ability to learn new skills quickly with minimal guidance. Must be able to lift 50 lbs. Must be able to sit for extended periods of time. Must be able to travel to remote sites (15%). For immediate consideration, please apply via the following link: <a href="http://arscareers.catsone.com/careers/index.php?m=careers&p=showJob&ID=229173" rel="nofollow">http://arscareers.catsone.com/careers/index.php?m=careers&p=showJob&ID=229173</a> Or visit us online at www.arsnational.com and click on 'careers'. ARS National Services, Inc. is an equal opportunity employer. All employees must be able to pass pre-employment drug testing and a criminal background investigation. ]]>

<![CDATA[Are you looking for an opportunity to grow in the IT industry? If so, this may be the role for you! Pointivity, a full service information and technology firm is recruiting for a Network Support/Helpdesk Engineer. Based in Southern California, Pointivity is a Microsoft Gold Certified Partner and is focused on cutting edge technologies such as SAAS, Hosting and Data Center Operations. We have 18 years of experience partnering with clients to create business strategies and solutions by offering managed services, hosted solutions and systems integration. At Pointivity, we are a team of people who share a commitment to excellence, teamwork and a focus on putting our clients first. We are looking for an individual who is searching for growth and opportunity and enjoys sharing their experiences and knowledge with the rest of the team. If you are passionate about network technologies and services, love regularly dealing with challenges and want to take your skills to the next level, then this is THE place to work! So come join the team that is building the next generation of IT service offerings. The Tier 1 Support Engineer is responsible for providing front-line technical support and troubleshooting to our clients. Given the varying nature of our clients’ many different operating environments and architectures, the ideal candidate would be someone who is motivated, thirsts for knowledge, learns quickly and works well in a team environment. This position offers the right candidate the exposure to and experience with all facets of the world of hosted services. Job Description: The Tier 1 Support Engineer is responsible for managing our clients and their infrastructure by answering end user support calls, providing remote technical support for Microsoft Win2k and Win2k3 Servers, IIS6, Citrix, workstations and thin clients, in addition to monitoring and responding to all system alerts on a daily basis. Other responsibilities include: System Monitoring, System Backup and Recovery, and User Management. The successful candidate must have 1-2 years of experience; demonstrate solid technical skills and possess very good interpersonal phone skills, written and verbal communications skills, strong customer service, as well as have the ability to function under general supervision with limited direct instruction and execute as needed. Full knowledge of MS Office suite including Outlook and Exchange email, Windows 2000 and XP operating systems is required. Networking skills, Citrix knowledge / experience and hardware knowledge (Dell, and HP) are strongly preferred. Additional assets would be MCSE or CCA certification, Cisco Switch, Router, and Firewall knowledge. If the idea of a dynamic team working on cutting edge technology excites you, then we want to talk to you! Please e-mail your resume, salary history and salary requirements to hr@pointivity.com. We appreciate and consider all applications, however, only those candidates selected for an interview will be contacted. ]]>

<![CDATA[Small Business in North County offers position for entry level technician. Looking for candidates with proven optical and electronic ability/background. Specific experience in micro-display operation and related systems is a plus. Responsibilities include bench testing and prototyping, technical sales support, communication protocols, computer system configuration, technical reports, assembly and test procedures. Salary history is required for consideration. • Principals only. Recruiters, please don't contact this job poster. • Please, no phone calls about this job! • Please do not contact job poster about other services, products or commercial interests.]]>

<![CDATA[Immediate opening for a Computer Tech position at a leading biotech firm in Mira Mesa. This position is a temporary assignment, lasting 3 months, with the potential for extension. Please e-mail your resume today! Candidates must be available to work Monday-Friday from 8am-5pm. Some overtime may be required. Description of Job Duties: • Diagnoses and corrects PC, software and printer problems. • Supports basic audiovisual and videoconference set ups for company events. • Troubleshoots problems and contacts hardware and/or audiovisual vendors as needed. • Configure and upgrade hardware as well as set up and install new network printers. • Provides training to users in a one on one situation regarding operating system and antivirus issues. • Respond to assigned service calls and ensures all calls are handled within service level agreements. • Creates and maintains working documents which includes processes, procedures, how to’s, known errors, etc. • Support the help desk as needed Requirements: • Must have a minimum of 2-4 years experience troubleshooting MS Windows XP and 7, general PC troubleshooting, and antivirus support. • Intermediate to advanced knowledge of Microsoft Office, including Access • Hardware/Software troubleshooting experience in an environment that services local and remote users. • Ability to support company audio, visual and video conferencing setups and troubleshoot problems. • Must be able to effectively communicate with end users regarding operating system and antivirus issues, providing rapid resolution of their technical problems. • Excellent planning and organization skills ]]>

<![CDATA[- ACT AS A FACILITATOR AND TEAM MEMBER SUPPORTING OVERALL PROJECT PERFORMANCE WITH EMPHASIS ON IMPROVEMENTS WITHOUT DEGRADING EXISTING STANDARDS. - ASSIST MANAGEMENT WITH COST TRACKING, LABOR ALLOCATION AND ACCOUNTING (ROI). - ASSIST WITH COMPANY TRAINING AND TECHNICAL MANAGEMENT. - HAVE UNDERSTANDING OF ELECTRONIC ASSEMBLY. - HAVE UNDERSTANDING OF THE USE OF OSCILLOSCOPES, SPECTRUM ANALYZERS, AND OTHER PC-BASED TEST EQUIPMENT AND SPECIFIC APPLICATIONS. - HAVE UNDERSTANDING OF TESTING, QUALITY CHECKS AND PRODUCT DELIVERY TO CUSTOMERS. - HAVE UNDERSTANDING OF, MONITORING, OF, AND ASSURING FINAL ACCEPTANCE OF PROCESSES OF COMPONENT ASSEMBLY, RACK ASSEMBLY, INTERCONNECTION OF CABLING AND WIRING HARNESSES, AND SOFTWARE LOADS. - EXPERIENCE IN PERSONNEL MANAGEMENT AND SUPERVISION REQUIRED. - MUST HAVE SECRET CLEARANCE OR HIGHER. - SOME TRAVEL, AS REQUIRED. PLEASE DO NOT SEND RESUME IF YOUR SUPERVISORY/MANAGEMENT EXPERIENCE IS IN A WHOLLY UNRELATED FIELD. TECHNICAL EXPERIENCE IS IMPORTANT!]]>

<![CDATA[- RESPONSIBLE FOR OVERSEEING, MANAGING AND BRINGING CLOSURE TO ALL PROJECTS/TASKS IN AN R&D ENGINEERING ENVIRONMENT. WILL REPORT DIRECTLY TO THE PRESIDENT/OWNER ON STATUS. - INVOLVES COMMUNICATION AND INTERACTION WITH MANAGERS AND CLIENTS, MENTOR AND MOTIVATE TEAM MEMBERS, PARTICIPATE IN ESTIMATION OF COSTS AND THE CREATION, STATUS AND UPDATE OF DEVELOPMENT SCHEDULES. - EFFECTIVELY MANAGE INVENTORY - QUALITY ASSURANCE EXPERIENCE DESIRED. - ELECTRO-MECHANICAL TECHNICAL EXPERIENCE HELPFUL. - STRONG ORGANIZATIONAL, COMMUNICATION AND PRESENTATION SKILLS. - GOOD PERSONNEL LEADERSHIP SKILLS AND KNOWLEDGE REQUIRED. - MILITARY BACKGROUND A PLUS; RETIRED PERSONNEL IDEAL. - SECRET CLEARANCE REQUIRED. PLEASE DO NOT SEND RESUME IF YOU HAVE SUPERVISORY/MANAGEMENT EXPERIENCE IN A WHOLLY UNRELATED FIELD. TECHNICAL EXPERIENCE IS VERY IMPORTANT!]]>

<![CDATA[Helpdesk Engineer Status: Full time Salary Employee Relevant Work Experience: 3+ years Education Level: 4 year College degree – BS in Information Technology or Computer Science Summary: A Helpdesk Engineer that possesses a strong customer service orientation, sound technical skills, integrity and a passion for excellence. The right candidate will be extremely detail oriented, able to multi-task in a demanding environment, work well within a team, and possesses exceptional communication and organizational skills. Duties and Responsibilities: •Respond to all end user support issues in a timely and professional manner •Diagnose and resolve requests utilizing endpoint mgmt tools, RDC, and Webex •Provide desk-side support for desktops, laptops, BlackBerries, peripherals, printers •Image and deploy new systems •Document all end-user interactions in Ticket tracking portal •Manage all open requests in Ticket tracking portal in a prompt and timely fashion •Recover data from hard disk drives and/or perform data migrations •Support remote access for virtual private network (VPN) and wireless communication of Laptops •Troubleshoot network printer issues •Troubleshoot VoiP phones •Troubleshoot Web Remote Access account issues •Troubleshoot Windows domain account issues •Complete all other tasks as assigned •Product documentation for end user FAQs Qualifications: •Minimum 3+ years experience in a corporate Helpdesk and/or desktop support environment •Thorough understanding of Windows XP Pro, Vista, and Win7 Operating Systems •Ability to troubleshoot and resolve hardware/ peripheral/ software problems •Ability to troubleshoot client-side MS Exchange problems •Ability to troubleshoot network port/ wireless connectivity issues •Exceptional customer service and communication skills •Ability to follow procedures and protocols as outlined by IT Management]]>

<![CDATA[Business Support Engineer Department: Customer Care Summary: ESET's Tier 2 Customer Care Engineer candidate will provide technical product support to all ESET, LLC customers, partners, resellers, and internal personnel. Tier 2 Customer Care Engineers will record each customer request and help resolve each request by telephone and or email. This position will have the authority to resolve Business user technical issues within the parameters and procedures of Customer Care Responsibilities: •Fields email and phone requests for technical product support from customer/users and resellers of ESET security software •Provides support to sales force and sales engineers •Assists with product testing, troubleshoots and replicates issues •Contributes to knowledge base and technical product documentation •Performs training of users, customers, and resellers •Meets and exceeds customer satisfaction targets Qualifications: •Two to five years of technical support experience in computer software industry •Excellent communication, problem solving and customer service skills. Multilingual is a plus •Expert knowledge of Windows client and server Operating Systems •Detailed knowledge of networking applications and standards •Alternate OS skills (Linux, Netware, etc.) •Experience with security products (anti-virus, firewall, IDS, IPS) is desired •Ability to set their own priorities and work with little to no supervision •Ability to research problems and educate themselves •Attention to detail and ability to focus in a dynamic environment •Ability to gauge customers’ knowledge and patience and work with them accordingly •Work individually and as part of a team •Knowledge of a technical area other than those mentioned (web development, programming, hardware engineering, etc.) •Only candidates local to Southern California will be considered (no relocation is available)]]>

<![CDATA[Knowledgebase Application Administrator Department: Customer Care Location: San Diego, CA Relevant Work Experience: 2 years Education Level: B.S. in MIS, CIS, or 5 years relevant work experience Summary: Under general supervision, provide administrative support of Enterprise Knowledge Management System (InQuira). The Knowledgebase Application Administrator will run, create, and analyze Knowledgebase Reports. Creation of technical documentation also required. Responsibilities: •Run, maintain, and distribute weekly and monthly KB & Support Analytics •Move new Knowledgebase search rules and User Interface changes from Developmental Environment to Production Environment •Assist Primary Search Tuner with new configuration changes •Create and follow-up on InQuira Support Tickets •Assist Knowledgebase Project Coordinator in coordinating and scheduling InQuira Software •Perform upgrades, patches & database refreshes •Manage KB User logins, accounts, and permissions •Work closely with Knowledgebase Project Coordinator and Web Development team to implement new Knowledgebase features •Schedule, monitor, and maintain nightly re-indexing of new Knowledgebase content •Directly Assist Knowledgebase Project Coordinator with various tasks and projects •Assist Knowledgebase Team with creation of technical support content Experience: •Must have 2 years of Unix/Linux operating system experience. Linux/Unix System Administration skills a plus but not required •2 years of experience in a technical support environment Qualifications/Education: •Bachelor degree in MIS, CIS, or 5 years relevant work experience •Ability to learn and react quickly in a fast pace environment •Excellent verbal and written communication skills required •Knowledge of Adobe Photoshop/lnDesign preferred but not required]]>

<![CDATA[Primary Responsibilities: Intuit is a leading software provider of business and financial management solutions for small and mid-sized businesses, consumers and accounting professionals. You probably know us by our flagship products, QuickBooks®, Quicken® and TurboTax®, but that's just the start. We are currently going through a fundamental transformation from a shrink-wrapped software company to one of the country's leading providers of web-based applications and solutions. Come join Intuit as part of the Consumer Tax team as a Seasonal Government Forms Specialist. We are looking for creative problem solvers with a passion for innovation to join our team and revolutionize the way the world does business. A contributing member of a software development team who implements, maintains and tests software data input screens and printed forms within a provided design framework including all necessary data coding and process documentation. Intuit's Image Development Group is seeking Government Forms Specialists to assist in updating content for their Turbo Tax product. This is a seasonal position requiring an approximate five month commitment. - Edit and format state and federal tax forms and instructions in strict accordance with company and government specifications - Achieve a high level of proficiency with numerous in-house tools necessary for the completion of TurboTax - Address customer needs and solves customer problems per department processes and project manager guidelines for assigned areas of responsibility - Design and implement data input screens and substitute tax form printed output solutions within the context of higher-level requirements for assigned project components - Executes work plans recommended by project manager and mentor. - Ensures appropriate levels of quality on owned deliverables. - Performs reviews/inspections for work products produced. - Exercises good judgment within own areas of responsibility. Qualifications: - B.S. Computer Science, Management Information Systems, or equivalent experience in a technical discipline. - Knowledge of software development fundamentals including specifications reviews, data analysis and definition, design and analysis of data input screens and printed output, process documentation, and testing. - General understanding of software production processes including development standards, and related tools (e.g. MS Office, SCM, defect documentation and tracking). - General understanding of the perspectives and needs of software development customers for assigned products and how these products interact. - Entry-level experience with relevant software data definition and forms production technologies, and database update and maintenance - Self-starter. Ability to work well independently and in a team environment - Good communication and interpersonal skill. Detail oriented Learn more about our award winning workplace and how we give back to our local and global communities. Discover what it’s like to be part of a team that rewards taking risks and trying new things. Join us and let your ingenious ideas be heard. How far can you think? www.intuitcareers.com Be innovative… Be yourself... Be Intuit … TO APPLY: - visit www.intuitcareers.com - click "search all jobs" - search on REQ # 69967 - click on the job title "Seasonal Government Forms Specialist " - click on apply ]]>

<![CDATA[Outstanding Scripps Ranch company seeks candidate to perform all aspects of help desk including setting up work stations and providing technical support to approximately 200 callers per day. Must be highly profcient in all Microsoft programs and be well versed in Salesforce, windows server, and Apple troubleshooting. Must have ability to convert company from Windows 2003 to Windows 2008.]]>

<![CDATA[Exciting opportunity for an IT professional at a very well established organization in San Diego. Application and Systems Administrator Job Summary: The position is responsible for configuring software applications and templates and providing a reliable, effective, and efficient network and client side computing environment. This position reports the Director of Information Technology and will be responsible for day to day network administration, disaster recovery, application and project management. This person must also be willing to service desktop level problems on a limited basis. •Create MS Office and SharePoint configurations and/or applications within the software platforms. •Provide MS Office and SharePoint application support and integration, Active Directory network administration. •Support automated software deployment practices, software virtualization, Active Directory Group Policy, MS Terminal Services and other similar technologies. •Produce appropriate documentation for application deployment, configuration, network changes, and related processes. •Utilize scripting skills to program and automate routines in Microsoft environment. •Plan, install, configure and integrate various applications across the enterprise. •Be responsible for the implementing and updating of all client systems and software applications. •Monitor Windows servers and applications and troubleshoot problems. •Work with application vendor support to troubleshoot, conduct analysis and resolve technical issues. •Design, implement, and monitor all related applications, operating systems processes, and procedures. •Provide desktop troubleshooting, hardware/software installation, and asset/license management. •Create and maintain all standard personal computer images to ensure compatibility with company standards which includes the maintenance of the image library and image server. •Perform required backup and restore processes. •Support, maintain and administer third party applications. •Enforce change management and compliance processes. •Participate in disaster recovery planning, testing and response. •Work with application vendor support to troubleshoot, conduct analysis and resolve technical issues. •Perform special projects and other related duties as required. EDUCATION and/or EXPERIENCE •Bachelor’s degree in computer science or related field preferred, or equivalent education and experience required. •Candidate MUST be a highly organized and a motivated team player with 4-7+ years experience in providing server/desktop support in a Microsoft environment. •Candidate must demonstrate experience with Windows 2003/2008 Server, Microsoft Exchange 2007 and/or 2010, Windows XP/Vista, and Microsoft Office 2003/2007. •Experience in Microsoft Active Directory, DNS, MSSQL 2005, SharePoint, network management, group policy design, and MS Office and SharePoint application programming is preferred. •Also helpful is experience with Microsoft Server 2008 Hyper-V experience, virus and spam prevention, and backup/disaster recovery. •Command line and scripting skills to automate routine tasks. CERTIFICATES, LICENSES, REGISTRATIONS Candidates must also possess a documented background in Microsoft Servers (MCSE/MCITP). Preferred Certifications: Microsoft Certified System Engineer (MCSE); Microsoft Certified System Administrator (MCSA) Valid CA Driver’s License (DL) We offer a competitive compensation and benefits package including medical, dental, vacation, sick, holiday pay, life insurance, flex spending account, retirement and more. If you feel you meet the qualifications for this job please email your resume to: sysadmin@syconn.com We are an Equal Opportunity Employer (EEO). ]]>

<![CDATA[a General Requirement. Methods-Time-Measurement (MTM) is a service wide predetermined time standards technique. Candidate must have completed the following training: (1) DWM&S Course - culminating in a Certificate of Achievement. (2) MTM Allowance (MTMA) Training Course - culminating in a Certificate of Achievement. (3) Business Pro Course - culminating in a Certificate of Achievement. (4) SCOTS Course - culminating in a Certificate of Achievement. (5) ESD Course - culminating in a Certificate of Achievement. Candidate shall research, review, validate, develop, maintain and update, as required, Aircraft, Engine, Components, and Miscellaneous Program Compass Contract Routers to meet ERP/MRP program requirements. Provide corrective actions on outstanding Local Engineering Specifications (LES) applicable to Compass Routers and update/delete these routers as required. Provide Compass Router Maintenance on Technical Directives (AFC, LES, and ACC) and revise existing routers as applicable, create new routers or delete routers as required in support of the Components Program. The Candidate shall also conduct technical and analytical research, industrial engineering and data entry support associated with router development and maintenance. General Occupation Requirements for this position also include Planning and Organizing, Facilities Layout, Plant Design, Industrial Production Planning, and Industrial Standards.]]>

<![CDATA[ WANTED THOUGHTOUT SAN DIEGO , MUST HAVE EXPERIENCE AT LEAST A FEW MONTHS OR SIMILAR FIELD SUCH AS CABLE TV INSTALLER/ELECTRICIAN/TELECOM,SECURITY SYSTEM INSTALLER OR GENERAL CONTRACTING. MUST HAVE OWN TRUCK AND TOOLS NO DUI'S MUST PASS A BACKGROUND/ DRUGTEST FULL-TIME ONLY OPEN WORK SCHEDULE WE PROVIDE THE EDUCATION & TRAINING GET SBCA CERTIFIED AFTER YOUR TRAINING!! CALL TODAY (760) 985-9216 OR EMAIL Keywords: Cable Tv, Cctv Installation,verizon Installer, I&R Technician, adt installer,Technians, contractorsAgra Alpine Alpine Heights Azure Vista Bancroft Point Bankhead Springs Banner Barona Barrett Barrett Junction Bay Park Boal Bonita Bonsall Borrego Borrego Springs Bostonia Boulder Oaks Boulevard Buena Calavo Gardens Calexico Lodge Cameron Corners Campo Canyon City Cardiff-by-the-Sea Carlsbad* Carlton Hills Casa de Oro Castle Park Chappo Chula Vista* Clairemont Clover Flat Cockatoo Grove Coronado* Crest De Luz Del Dios Del Mar* Del Mar Heights Descanso Descanso Junction Desert Lodge Doghouse Junction Dos Cabezas Dulzura Eagles Nest East San Diego Easter Cross Eden Gardens El Cajon* Elvira Encanto Encinitas* Engineer Springs Escondido* Escondido Junction Eucalyptus Hills Fallbrook Fallbrook Junction Farr Fernbrook Five Points Fleetridge Flinn Springs Foster Four Corners Glenview Granite Hills Grantville Green Valley Grossmont Guatay Hacienda del Florasol Harbison Canyon Harbor Side Harmony Grove Harrison Park Hellhole Palms Hidden Meadows Hillcrest Hillsdale Holcomb Village Homelands Hulburd Grove Imperial Beach* Indian Springs Irvings Crest Jacumba Jamacha Jamacha Junction Jamul Jesmond Dene Jofegan Johnstown Julian Kentwood-In-The-Pines La Cresta La Jolla La Jolla Amago La Mesa* La Playa La Presa Laguna Junction Lake San Marcos Lakeside Lakeside Farms Lakeview Las Flores Lemon Grove* Leucadia Lilac Lincoln Acres Linda Vista Live Oak Springs Loma Portal Los Terrenitos Los Tules Lynwood Hills Manzanita Mesa Grande Mesquite Oasis Mira Mesa Miramar Mission Beach Mission Hills Morena Morena Village Moreno Morettis Junction Mortero Palms Mount Helix Mount Laguna National City* Nestor Normal Heights North Clairemont North Jamul North Park Oak Grove Ocean Beach Oceanside* Ocotillo Wells Old Town San Diego Olivenhain Otay Overlook Pacific Beach Pala Pala Mesa Palm City Palm Grove Palomar Mountain Pauma Valley Pine Grove Pine Hills Pine Valley Potrero Poway* Rainbow Ramona Ranchita Rancho Bernardo Rancho Del Campo Rancho San Diego Rancho Santa Fe Rincon Riverview Riverview Farms Rosemont Roseville San Diego* San Diego Country Estates San Felipe San Ignacio San Luis Rey San Luis Rey Heights San Marcos* San Onofre San Pasqual San Ysidro Santa Ysabel Santee* Serra Mesa Shady Dell Solana Beach* Sorrento South Oceanside South Park South San Diego Spring Valley Stuart Suncrest Sunny Vista Sunnyside Sunset Cliffs Tecate The Willows Tierra del Sol Titus Twin Oaks University City University Heights Valley Center Vista* Warner Springs Whispering Pines Winter Gardens Winterwarm Wynola ]]>

<![CDATA[<a href="http://www.wiredtalent.com" target="_blank" rel="nofollow"><img src="http://i200.photobucket.com/albums/aa118/mikelaporte/WiredTalent.jpg" border="0"></a> <big> LOOKING FOR A JOB IN THE GAMING INDUSTRY?? LOOK NO FURTHER! </big> Minimum Requirements: • Experience with phone customer service a MUST • Able to work 40/hours per week with a flexible schedule • Able to work overtime when needed (Overtime rate: time and a half) • Good computer skills and knowledge of MS Office • Strong oral and written communication skills and strong planning, organization, problem solving and execution skills • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form • Knowledge of video games a PLUS!!! Primary Responsibilities: • Takes phone calls and assist all customers with their issues • Be logged into the phone at all times, using the Auto In, AUX, and After Call features • Respond to emails in a timely manner, while being courteous and addressing their issue the best way possible Enjoy the perks of being a Wired Talent Team Member: • You get a great job! • You're eligible for health benefits after your first week of work! Our employees tell us we have the best benefits in the industry! ]]>

<![CDATA[Job Title: Digital Video Media Tech Support Location: San Diego, CA Job Summary ABOUT PAI PAI is a community rich in culture and diversity, distinguished by its high level of job satisfaction. We believe that our team members are our most valuable assets, so we recognize and reward great performance. We believe in open communication and foster an environment of creativity, loyalty and respect both for employees and clients alike. THE BIG PICTURE Does life for you revolve around your TiVo, DVR, or any kind of digital video media? Do you enjoy communicating with people in both a technical and non-technical way? Are you known for thinking outside the box, when it comes to creative solutions? If so, there’s a strong possibility you’d fit in well with an exciting new project at PAI. You will head up a team that provides first-and second-level customer support for the full line of video media software products for our newest client. You and your team will interface with customers via telephone and email to provide troubleshooting, patches and/or bug fixes, version upgrades and software use tips and best practices. You will ensure the highest level of customer satisfaction by providing quality issue resolution within the established response time intervals and service level standards. THE EVERYDAY VIEW • Phone, Email, and Remote Desktop support to resolve client issues, • Lead a highly professional team in providing world class support to leading industry customers • Verify and escalate bug reports to Engineering for resolution • Document problems/resolutions for internal/external knowledge base articles. • Effectively communicate with customers, written and orally to manage expectations through the issue resolution process, collect technical and Workflow information, and deliver resolution to customers, and resellers. WE’RE LOOKING FOR SOMEONE WITH: • Excellent problem solving skills with high attention to details and good follow-through. • Excellent written and oral communication skills. • Ability to install and configure Windows Operating Systems. • Basic hardware, software, operating system and device driver troubleshooting skills. • Basic understanding of MS SQL and/or Oracle server installation and configuration. • Linux/Unix installation and administration skills. • Understanding of Windows File Systems, configuring IIS, JBOSS, Apache, File permissions and Disk management. • Ability to understand and perform troubleshooting for basic networking and connectivity issues including TCP/IP, DHCP and DNS. • Ability to deal with difficult personalities and stressful situations. • Ability to multi-task under time constraints. • Able to work Evening and Late Night shifts. • Five years Customer/Technical Support experience in Network Operations Center. • Digital Media or related Software or Production Service or 2+ years Digital Media Encoding/Production Experience. DESIRED EXPERIENCE/QUALIFICATIONS • Basic professional understanding of video standards such as NTSC and PAL, frames and fields, and frame rate and basic video signals such as composite, S-video, Component, SDI and DV. • Basic understanding of broadcast digital video formats and compression such as Standard Definition, High Definition, MPEG-2, GOP Structure, Program and Transport Stream, as well as popular internet streaming, and download and desktop media formats such as Windows Media, Real Networks, QuickTime, MPEG-l, MP3, MPEG-4, etc. • Understanding of audio channels, digital audio sample size sample rates. • Basic understanding of non-linear video editing concepts. • Basic understanding of web services. • Familiarity or use of a content management system or digital asset repository. We are an Equal Opportunity Employer San Diego, CA, United States To apply: <a href="http://pai.catchthebest.com/apply/80ac/93b0" rel="nofollow">http://pai.catchthebest.com/apply/80ac/93b0</a> ]]>

<![CDATA[A Best Place to Work, a Great Place to Be Commonwealth Financial Network is an independent broker/dealer basead in Waltham, Massachusetts, and San Diego, California. We are a community of 450-plus home office staff helping more than 1,300 independent financial advisors achieve their own version of success. Our dual vision—to be the best at everything we do and to maintain a supportive environment where we all can thrive—has earned us recognition 14 times as one of the Best Places to Work by top publications in the region (Boston Globe, Boston Business Journal, San Diego Business Journal), as well as in the IT industry (Computerworld). With high marks in areas such as work environment, work/life balance, job satisfaction, and opportunities for advancement, it’s no wonder Commonwealth earned #1 Best Place to Work designations in the midsize category from both the Boston and San Diego Business Journals (2005, 2009), as well as the Boston Globe (2008). We stand apart for our commitment to indispensable service, profitability, individual development—and fun. If you’re equally passionate about what you do and want to know more about our refreshing culture, please let us hear from you. <hr> HelpDesk Specialist The HelpDesk provides home office employees with the technology support they need to do their jobs, as well as provides technical recommendations and support for all advisors and their staff regarding any technology they use. As a a helpdesk specialist, your responsibilities would include: <ul> <li>Providing first-level technical support to home office staff, as well as to Commonwealth advisors and their staffs, on a wide range of issues and products</li> <li>Taking an active role in project work</li> </ul> The ideal candidate for this position would also meet the following requirements: <ul> <li>Bachelor's degree in an IT-related field or 1–2 years of related experience in helpdesk or phone support</li> <li>Extremely high-level customer service skills</li> <li>Experience with GoldMine, ACT, or MSCRM a big plus</li> <li>Strong attention to detail</li> <li>Excellent phone manner, as well as listening and follow-up skills</li> <li>Experience troubleshooting in an e-mail hosting environment</li> <li>Knowledge of POP3 and SMTP e-mail protocols, including troubleshooting e-mail connectivity; experience in advanced MS Outlook 2003 functionality and the protocols involved with connecting to an Exchange 2003 mail server, a plus</li> <li>Handheld (BlackBerry, Treo, etc.) knowledge, a plus</li> <li>Resourceful, self-starting professional</li> <li>Strong desire to establish and maintain relationships</li> <li>Proactive problem-solving skills</li> <li>Great attitude</li> </ul> If you’re a true team player with a positive attitude and a strong commitment to customer service—and your background matches our requirements for this position—we would like to hear from you. Apply online at <a href="http://www.commonwealth.com" rel="nofollow">www.commonwealth.com</a>. Please note: At this time, we are considering only local candidates who are able to work without employer sponsorship. No agencies or phone calls, please. Only those candidates whose experience best meets our requirements will be contacted. Commonwealth Financial Network is an equal opportunity employer.]]>

<![CDATA[Instrumentation Manufacturing Technologist SABIA, Inc. San Diego Full-Time position with full employee benefits This position will perform assembly and testing of analog and digital electronic instruments and computer systems and will assist with some R&D projects. Required Skills: Experience with analog and digital electronics: Testing, debugging and circuit-board repair. Basic computer skills. Use of Microsoft Windows operating system. Use of Microsoft Office Word and Excel. Linux experience is desired but not requred. Knowledge of basic engineering and scientific principles Knowledge of mathematics, physics and chemistry will be helpful. Familiarity with radiation detection and measurements desired. Please forward resume.]]>

<![CDATA[We are a well established Systems Integrator in Military Surveillance Market ...We are ooking for a Well Experinced Systems Tech who is compfortable with building custom high end server systems for US Military and Government Clientele who are desiring to stream video to monitor remote sites in High Definition.. Technologies used include 1.Servers 2. IP. 3. Video over IP. 4. HD Cameras 5..MPEG 2 and MPEG-4. 6 .Windows and Linux Experinece Requirements: 5 years work experience in Armed Forces or in Industry Educational Requirements: Recent Electronics Training in Military , Electronics or IT Technology Associates Degree, or EE Degree.. Salary: approx $50,000 Per Annum plus Health Benefits --This ad is posted ON SD CRAIGSLIST only -- ]]>

<![CDATA[Advanced Network, Inc. has an immediate opening for a full-time 2nd line ATM Technician in San Diego County, CA area. ANI is a growing, full-service ATM provider offering a wide selection of products and services to meet the needs of all types of organizations. We offer exciting challenges, promotional opportunities and a supportive work environment at various locations throughout California. This is a full time position with on call responsibilities, company vehicle, paid vacation and holidays after probation period, 401(k) and full benefits. Work schedule will be as follows: Thursday– Sunday 8am – 7pm Saturday – Sunday On-call 7pm – 10pm Compensation will be based on experience. The position includes but is not limited to the following responsibilities: • Provide excellent customer service communication skills • Accept trouble calls dispatched by ANI call center during equipment service hours. • Efficiently navigate to various customer locations through out our service region. • Run diagnostics on various ATM and TCD models. • Understand error codes for diagnosing problems. • Perform 2nd and 1st line mechanical and electronic repairs on various ATM models and other financial institution equipment such as DACS machines and drive up equipment. • Be able to operate test equipment. • Perform preventive maintenance on ATM’s and other equipment. • Maintain operability and cleanliness of company supplied vehicle. • Work with financial institution, ATM owner, and or networks to solve reported equipment problems. • Communicate with customers in person or by telephone to help resolve trouble calls. • Install, shelve in and out, change combination, and replace parts if needed for Kaba Mas Locks. • Troubleshoot software and communication faults on ATM’s and other equipment. • Provide training to branches on equipment when needed. Requirements are as follows: • At least 2 year degree or relative experience in electronics related field. • Basic PC knowledge and ability to follow PC applications and adapt to new software applications. • Comprehensive knowledge of mechanics and mechanical repair. • Excellent verbal and written communication skills. • Be able to write reports, and maintain logs. • Ability to read and understand technical manuals and use other technical resources. • Excellent customer service skills. • Unrestricted ability to bend, stoop, squat, walk, climb, twist, turn, and reach out. • Must be able to lift 75 lbs • Must be able to pass drug screening. • Must be able to pass physical. • Must pass background test. • Must pass polygraph. • Must have clean driving record. • Must be able to legally work in the United States. The job description information above has been designed to indicate the general nature and level of work performance by the employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualification required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions. ANI is an equal opportunity employer. ]]>