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<![CDATA[Technical Sales – New Grad – Fremont, CA Job description A technical sales engineer combines technical knowledge with sales skills. The emphasis of the work varies depending on the level of technical knowledge needed to sell products and services and respond effectively to clients’ queries. Required Experience Qualified candidate will have a Bachelor’s degree in Engineering (BSEE), BSCE, BSCS,or above. Networking technologies, switches, Wifi,, IP technologies and experience are required. New Graduate/Entry Level is considered. Must have good people skills to develop multi-functional relationships with other business affiliate and customers. Responsibilities: • Hands-on networking switching, wireless router experience, consumer networking product. • Assist to create/maintain marketing collateral, including data sheets, presentations, white paper • Assist to technical support to customer on phone, chat, email. • Will act as the technical interface on customer sales calls, support, technical presentation and responses to RFP's, RFI's, and RFC's • Participate in proof of concept, product demonstrations and presentations • Ability to present at conferences and seminars. This person should be capable of speaking at User Group events, industry events, etc. • Ability to communicate/manage product supplier at Asia or local. • Works independently without much supervision • Travel is required 10-20% Skills & Requirements: • Passion on IP network technology, Linux, Wired and wireless product lines. • Years experience at embedded Linux and TCP/IP are required. • Excellent verbal and written communications skills • Capable of delivering training to field sales and support staff • Partner and customer relations management • Requires B.S. in Computer Science, Engineering, or related technical field. MBA and/or advanced degree is plus. • Bilingual is desired or plus (English and Mandarin). • Local principle ONLY. (Contract to Hire but DOE) www.asante.com]]>

<![CDATA[ Nexxo Financial Corporation Nexxo Financial Corporation, based in San Bruno, CA, and backed by world-class venture capital firms, provides self-service financial services to the under-banked. With thousands of customers trusting us with millions of dollars, we’re doing well by doing a lot of good. To support our mission, we seek the following: Bi-lingual (English/Spanish) Technical Support Specialist Job Description We are seeking a fast-learning, technical support specialist to augment our lean & mean IT team. On a slow support day, you’ll be the quiet underdog who keeps the technical core of the business humming, supporting MS Windows, MS Exchange, and dispatching and supporting our field technicians on routine missions. If the hotline rings, you might change into your cape, hop into your batmobile, and heal one of our kiosks. Nexxo is a 7-days/week consumer financial services business. This position is to staff our second support shift, which may include one weekend day each week, either Sunday-Thursday or Tuesday-Saturday. Responsibilities • Oversight of Nexxo Kiosk Network o Configure new kiosks for deployment o Monitor production kiosk network from Network Operations Center o Dispatch field engineers for kiosk technical support o Maintenance and repair of kiosks (fix jammed printers, replace paper, hot swap components, etc.) • Assist with Management and Support of Corporate Computing Resources o Server software updates and backup o Workstation software installation and updates o New workstation installation, configuration, and support o Network management Qualifications • Experience supporting Corporate Windows XP environment o MS Exchange, Application Servers, Network Switches, etc. o Security, corporate e-mail, VOIP phone system, anti-virus protections, VPN, etc. • Experience diagnosing and fixing and/or replacing faulty computer components • Proficient in the use of Firewall and VPN systems (Cisco preferred). • Excellent written and oral communication skills. • Must be an organized, self-directed, can-do person. • Must have own transportation • Ability to maintain Mac OS X systems a plus. • Familiarity with VOIP telephony a plus • Experience with wiring (low-voltage / high-voltage) a plus Compensation will be competitive, including salary and health care coverage. For immediate consideration, please email your resume to ]]>

<![CDATA[The candidate will act as liasion between sales, engineering and manufacturing. Must have experience in dealing with customer issues, including but not limited to, providing technical support to current and potential new customers, provide support and input to both engineering and manufacturing regarding customer requirements. Will also be required to prepare quotes and provide technical assistance on product inquiries. Applicable experience in solid-state imaging field is required. Familiarity with CMOS camera systems, image sensors and/or digital radiography is highly desirable. Position requires BSEE (MSEE preferred) plus 3-5 years applicable experience. Candidate must also be hands-on, able to multi-task and be comfortable in being part of a small, highly skilled technical team. Some travel will be involved, both domestic and international, as well as participating in technical trade shows.]]>

<![CDATA[Advent Software, Inc. (NASDAQ:ADVS), the world's leading provider of automated solutions for investment professionals since 1983, is seeking an experienced and talented Fund Accounting Software Client Specialist for Advent's Geneva software offering at Advent's San Francisco headquarters.    Join the talented and hard working team of Global Accounts technical support representatives, focused on providing product support and client service to enterprise-level clients for Advent's Geneva product.   Job Responsibilities <ul> <li>Provide high level and fundamental technical support by phone and via email. </li> <li>Provide functional and technical support for internal teams such as Global Accounts Professional Services staff working on customer implementations. </li> <li>Identify and interpret client needs and determine appropriate action. </li> <li>Interpret and validate technical issues, follow-up and test solutions. </li> <li>Create and maintain all communication related to customer issues including:  bug and change request submission, status memos, logging of support incidents, and procedural or operation documentation. </li> <li>Work closely with developers and QA in the design and testing of new releases. </li> <li>Provide extensive, detailed instructional documentation externally and internally in the form of email responses to clients and Knowledge Base articles. </li> <li>Provide 24/7 responsiveness to clients. </li> <li>Absorb and stay current with changes to both the financial and technical global arenas. </li> <li>Motivate clients and manage client expectations relative to new releases and resolution of issues. </li> </ul> Qualifications Requirements <ul> <li>2+ years supporting or implementing complex software applications, preferably in financial services, is required. </li> <li>Solid working knowledge of a UNIX, Windows and DOS environment is preferred. </li> <li>Programming, scripting and automation experience is preferred. </li> <li>Working knowledge of networks, system architecture and environments is required. </li> <li>Superior troubleshooting and analysis / resolution skills are required. </li> <li>Strong client focus and ability to manage and exceed customer expectations is required. </li> <li>Ability to manage multiple complex customer issues in time critical situations is required. </li> <li>Proven aptitude to learn complex technical and theoretical information in a timely manner is required. </li> <li>Ability to understand and convey client business requirements to escalation and/or development teams is required. </li> <li>Proven skills in working in a self directed fashion with a commitment to follow-up and issue resolution is required. </li> <li>Knowledge of fund accounting, financial services and/or back office operations and reporting is strongly preferred. </li> <li>Must be an effective team player. </li> <li>Excellent written and oral skills with a strong attention to detail are required. </li> <li>Ability to prioritize and manage multiple, complex issues is required. </li> <li>Prior experience in a client service role is required. </li> <li>Basic understanding of accounting theory, particularly general ledger, is required. </li> <li>Must be willing to be on call on a 24/7 basis on a rotating schedule up to eight weeks per year.</li> </ul> Why work for Advent? <ul> <li>Experience <ul> <li>25+ years of successfully providing mission critical, reliable, trusted solutions to investment management organizations of all sizes. </li> </ul> </li> <li>Stability <ul> <li>4,500 clients worldwide with over $16 trillion managed with our systems. </li> <li>2nd largest software company headquartered in San Francisco with offices located in New York, Boston, London, Stockholm, Oslo, Copenhagen, Amsterdam, Beijing, Hong Kong, and Dubai. </li> </ul> </li> <li>Innovation <ul> <li>Commitment to innovation, which is inspired by client and industry needs. </li> <li>Consistently invest 18% of revenue into R&D.</li> </ul> </li> <li>Reputation <ul> <li>Ranked in the top 10 on the list of 100 Best Places to Work in the Bay Area by the San Francisco Business Times.  </li> <li>Recognized by CRO Magazine as one of the top 100 Best Corporate Citizens with regard to corporate responsibility and business ethics. </li> </ul> </li> </ul> If you enjoy working with knowledgeable, success oriented people, for a company that both challenges and respects its professionals, and you've got what it takes to be a great technical support representative, then apply today. Click <a href="http://hire.jobvite.com/j/?cj=oiXmVfwg&s=Craigslist" rel="nofollow">here</a> to apply.   Local Bay Area applicants strongly preferred, as no relocation assistance is available for this position.   Principals only please. NO AGENCY CANDIDATES WILL BE CONSIDERED. Please apply direct to Advent. No phone calls please. Advent Software, Inc., is an equal opportunity employer, committed to a diverse workforce.         ]]>

<![CDATA[Responsibilities • Triage internal and external Tier 1 cases originating by phone, Self Service Portal (SSP) and/or website within defined SLA’s and attempt resolution for the following case types: o Hardware: display, No communication, Dallas Probe failure, and sensitivity issues o Answer “how-to” questions (assess additional training needs and escalate as necessary) o Missing trips not recorded on the GreenRoad website o GPS errors o Admin issues- e.g. parameters, Dallas key assignments, Reports: generation, selection, or change • Select, dispatch, and follow-up with installation partners for all issues that require an onsite visit to include, but not limited to the following: o Cases that involve a hardware failure o Deinstalls/Reinstalls • Provide customer updates, as required, and confirm resolution • Submit product bugs to the Network Operations Center/R&D, as necessary. • Review and approve installer invoices associated with field repair for payment. • Continue to seek opportunities to improve efficiencies in troubleshooting and/or operational procedures • Other projects as assigned Tools: • CRM • SSP • PRM (Partner Portal) • Log Reader • Admin Tool • Central • Reports on demand Requirements: • Excellent verbal and written communication skills appropriate to local customers • Basic technical and dispatch/scheduling skills (2-3 years experience required) • Customer oriented • Champions customer’s needs aggressively ]]>

<![CDATA[Desktop Support Specialist POSITION SUMMARY We are seeking a Desktop Support Specialist for our Milpitas, CA office. The ideal candidate has a blend of strong technical skills and experience providing first rate customer service. The successful candidate is responsible for providing all essential IT support services to the Milpitas office as well as other remote users. As a member of the IT support team, the successful candidate works closely with the local users and interface with the IT team to provide IT services to Quantros users. Responsibilities: • Provide day to day technical support in the configuration, installation, and maintenance of desktop systems and peripherals (PC setup/repair, systems configuration and deployment, tape backup and file/print/fax/email support, etc.) • Deliver quality customer service to all computer users (including remote users). • Provide best possible solutions for end users based on their needs • Software and hardware procurement and processing • Diagnose problems by asking accurate, concise questions in a professional and timely manner • Create new technical support cases in Quantros’ IT ticketing system and follow procedures to log and close cases • Maintenance of user accounts • Occasional travel and after-hour support may be required. Essential Duties and Responsibilities: • Diploma in Computer Systems or related technical discipline. • Two years hardware and software experience in troubleshooting PC, laptop and peripherals • Demonstrated ability to communicate clearly and effectively (oral and written) • Proven track record of resolving difficult issues • Knowledge and hands-on experience with Windows XP and Windows 7 in an Enterprise environment • Worked in a MS Exchange/Outlook environment • Must be able to be productive while working alone or in a team environment • Must have excellent problem solving skills and be process oriented • Good interpersonal and customer service skills and ability to work/learn as part of a team required. • Must have strong time management skills and be able to work independently with minimal supervision • Excellent in customer service, interpersonal, organizational and communication skills. • Experience with Symantec Ghost software Other Requirements • Communicator: You possess strong communication skills and you enjoy working with customers. • Team-Oriented: You’re capable of embracing the ideas of others (even if they conflict with your own) for the sake of the company. • Driven: You are a driven team player, collaborator, and relationship builder whose infectious can-do attitude inspires others and encourages great performance in a fast-moving environment. • Entrepreneurial: You thrive in a fast-paced, changing environment and you’re excited by the chance to play a large role. • Passionate: You must be passionate and ambitious, ensuring our users are successful. • Self-motivated: You can work with a minimum of supervision and be capable of strategically prioritizing multiple tasks in a fast-paced environment. ]]>

<![CDATA[Technical Business Consultant / Senior Sales Engineer Structured Content Technologies SDL is the leader in Global Information Management solutions. Our Structured Content Technologies business unit provides software to global companies seeking to benefit from structured content methodologies. We are looking for a strong technical business consultant / sales engineer the San Francisco Bay Area. This person needs a strong technical background combined with outstanding communication skills. We are seeking a person who can articulate a vision of how a technology solution can meet a global company’s business requirements. The ideal candidate is an athlete who is experienced with: • Consultative selling methodologies • Developing and presenting compelling ROIs to executive level management • Articulating a technology vision to executives and business line managers • Presenting and leading compelling technology demonstrations The person we seek is a person with • great communication skills who can simplify complex technical concepts • strong listening capabilities who can reframe customer’s questions and concerns • desire to succeed and overachieve • ability to work well in a team environment Expected experience: To be considered you will need a college degree with a minimum of 5 years within Enterprise Solution Sales, ideally from an ERP, CRM, Content Management, enterprise consulting organization or similar enterprise software company. Background in XML, Content Management, DITA a strong plus. Knowledge of the Translation/Localization and Web technologies would be very advantageous. Please reply through our website at <a href="https://sdl.tms.hrdepartment.com/cgi-bin/a/highlightjob.cgi?jobid=1879&lcid=en-UK" rel="nofollow">https://sdl.tms.hrdepartment.com/cgi-bin/a/highlightjob.cgi?jobid=1879&lcid=en-UK</a>]]>

<![CDATA[Intuit is a leading software provider of business and financial management solutions for small and mid-sized businesses, consumers and accounting professionals. You probably know us by our flagship products, QuickBooks®, Quicken® and TurboTax®, but that's just the start. We are currently going through a fundamental transformation from a shrink-wrapped software company to one of the country's leading providers of web-based applications and solutions. Come join Intuit as part of the Small Business Web team as an Internet Product Sales & Support -Inbound Representative. We are looking for creative problem solvers with a passion for innovation to join our team and revolutionize the way the world does business. As a small business consultant you will work closely with a wide range of small business owners. After a two-week extensive training program, set in a creative environment, you will join a dynamic team that will enable you to meet and exceed customer expectations. You will be responsible for consulting and driving the successes for small business owners utilizing Homestead's software applications and online services. - Generate revenue and meet sales performance goals through strong consultative sales conversations for outbound sales - Consult with prospective Intuit customers to identify and sell appropriate Intuit products and business management solutions - Develop proficiency and knowledge of Intuit products and business solutions with the ability to clearly communicate appropriate recommendations to address customer needs -Strong problem solving and decision making skills needed to identify, research, and resolve problems -Excellent track record in providing outstanding and unparalleled customer service -Outstanding communication and interpersonal skills -The ability to be self sufficient as well as enjoy working in a team environment -Strong editing/writing/organizational skills -Thorough knowledge of the Internet, including familiarity with websites and browsers -Experience with supporting and troubleshooting software on Windows 95, 98, NT, ME, 2000 and XP platforms is a plus - Knowledge of Windows TCP/IP networking and troubleshooting a plus - Four year college degree or equivalent professional experience in Customer Service, Sales, Marketing and/or Technical Support experience Learn more about our award winning workplace and how we give back to our local and global communities. Discover what it's like to be part of a team that rewards taking risks and trying new things. Join us and let your ingenious ideas be heard. How far can you think? www.intuitcareers.com Be innovative… Be yourself... Be Intuit … TO APPLY: - visit www.intuitcareers.com - click on "search jobs" - search for req# 70059 - click on job title and select apply ]]>

<![CDATA[Join Ustream in Revolutionizing Live Video. www.ustream.tv Ustream is revolutionizing the way people communicate. Using a one-to-many model that makes live broadcasting accessible to anyone with a camera and an internet connection, Ustream has created a shared space to discover content, experience events, and interact with a global audience. Think of it as live TV coupled with the immediacy of the real-time web. Ustream facilitates the spread of information and gives everyone a chance to broadcast, connect, and create history together. Since it's founding in 2007, Ustream has emerged as the leader in live, interactive media. If you are passionate about making a change and have the drive to make it happen, then we want to hear from you! About Ustream Ustream is changing the way you think about media. Ustream is at the forefront of the real-time web revolution. As the world's fastest-growing live streaming platform with over 50 million unique monthly viewers and a network of produced and personal content, we are shaping the future of live media. Our goal is to bring to the world the ability to go-live and watch-live, one broadcast at a time. Culture at Ustream What's it like to work at Ustream? In a word, exciting! Ustream's work culture is vibrant, energetic, and collaborative. Innovation is not only encouraged, but expected. We are seeking individuals with the unique ability to innovate in their field, communicate effectively with team members to get things done, and continually strive for excellence. Compensation and Benefits Ustream offers competitive packages, an equity and cash incentive plan, and excellent medical, dental, and vision benefits -- all part of our commitment to our most important asset: our employees. Ustream is an equal opportunity employer (EOE) and strongly supports diversity in the workforce. Technical Support Engineer - Worldwide Support The Worldwide Support team at Ustream is passionate about enabling our global audience of users to be completely successful with our live video streaming technologies. Our users range from novice to expert and the customer-centric Support Team deftly handles them all. We are growing this team with some great talent and want to add several like-minded individuals. You: In a Tier 2 role, your task has the responsibility for the support of a wide range of external and internal clients to provide prompt and complete resolution to support cases. You will work with support associates to provide product information resources, handle escalated cases, and provide technical expertise for all areas of Ustream product offerings. Since the Support Team is integrated with Ustream's Product Team, you will be working with design, product, and technical professionals to help define, implement, and execute support materials and processes as part of our products. Primary Responsibilities --Manage a range of customer support issues via written communication and by phone --Resolve and escalate issues to ensure prompt response times --Maintain high-quality and timely communication to customers and to internal business groups --Assist with development and execution of all materials related to help and support on Ustream Qualifications --Well developed troubleshooting, communication, and technical writing skills --Self-starter motivated to succeed with minimal handholding --Prior experience supporting software or Software-as-a-Service (SaaS) in customer service, technical support or equivalent roles --Advanced knowledge of internet and streaming media technologies --Proficiency with Web 2.0 technologies including Facebook, Twitter, --Social Stream, blogs, fan sites, forums --Strong aptitude for problem solving and follow-through --Efficient time management skills --Flexibility and teamwork are a given, this is a growing, dynamic company --Japanese language speaking and reading/writing skills a plus Minimum Requirements --BA/BS Degree (or equilavent experience) in a related discipline --2+ years of related work experience --Advanced technical understanding of streaming media, A/V hardware, and proficiency with Flash Player --Hands on experience supporting software and/or SaaS solutions --Authorized to work in the U.S. without the need for sponsorship Ustream is the leading live interactive broadcast platform that enables anyone with an Internet connection and a camera to engage their audience in a meaningful, immediate way. Unlike previous webcasting technology, Ustream uses a one-to-many model, which means that the user can broadcast to an audience of unlimited size. Ustream's platform has been used to broadcast everything from high school sporting events to Hollywood movie premieres, and people are finding new and innovative uses for it every day. Whether viewing exclusive live events like Ustream All Access with Snoop Dogg or exploring Ustream's networks for recorded live content ranging from music to talk shows to sports and politics, Ustream is all about premium content. It opens up a new world of possibilities and experiences to broadcasters and viewers alike, which the pre-recorded static video that's predominated the Internet to date just can't provide. Today, people are Ustreaming everything including: * Major political events such as debates, speeches, rallies * Talk shows * Movie premieres and 'red carpet events' * Concerts * School and business events and training * Conferences * Sporting events * Personal milestones such as holiday gatherings, weddings, graduations, parties, even births * Interactive games for viewers to watch or join ]]>

<![CDATA[Windows Server / Network Specialist We are a fast growing Managed IT Services company located in Santa Rosa in immediate need of an experienced Windows Server / Network Specialist. We are looking for a dynamic team player with outstanding technical skills who can also provide excellent customer service. This position involves travel to client sites in company car as well as support using various methods of remote access. Please only apply if you have the skills listed below: Required Skills and Qualifications: • MCSE preferred • MCP required • Windows Server 2003, Windows Server 2008, Windows Small Business Server 2003, Exchange Server 2003/2007, SQL Server 2005/2008 • Must have good understanding of network architecture and protocols • TCP/IP, DNS, WINS, DHCP, SMTP, Active Directory • Microsoft desktop systems: Windows XP/Vista, Office 2003/2007 • Symantec product lines (Multi-Tier, Endpoint, BackUp Exec) • Remote access solutions (Cisco VPN, Terminal Services, Citrix) • Configure and support handheld devices (Blackberry etc) • Cisco experience is a plus • Proven troubleshooting skills required • Excellent communication and documentation skills Compensation: Salary is $25.00- $32.00/hour DOE Please reply with a resume and short cover letter. Please only reply if you live within a reasonable commute of Santa Rosa. Applicants without required qualifications will not be considered. Due to the high volume of replies we cannot respond to every applicant. ]]>

<![CDATA[National eDiscovery vendor seeking an experienced Project Manager who has successfully managed a team of PMs, understands the EDRM Model and litigation technologies (Relativity, iCONECT, Clearwell & Concoradance FYI), and has advanced knowledge in Microsoft Outlook applications. The ideal candidate will have excellent interpersonal and verbal communication skills and experience in budgeting and technical writing. This position is based in Phoenix and relocation is provided. For immediate consideration, please submit your resume only if you have the above qualifiacations. If you do not get a response back within 48 hrs, we have determined that you do not have the appropriate background and wish you continued success in your job search. ]]>

<![CDATA[Join Ustream in Revolutionizing Live Video... Ustream is revolutionizing the way people communicate. Using a one-to-many model that makes live broadcasting accessible to anyone with a camera and an internet connection, Ustream has created a shared space to discover content, experience events, and interact with a global audience. Think of it as live TV coupled with the immediacy of the real-time web. Ustream facilitates the spread of information and gives everyone a chance to broadcast, connect, and create history together. Since it's founding in 2007, Ustream has emerged as the leader in live, interactive media. If you are passionate about making a change and have the drive to make it happen, then we want to hear from you! About Ustream Ustream is changing the way you think about media. Ustream is at the forefront of the real-time web revolution. As the world's fastest-growing live streaming platform with over 50 million unique monthly viewers and a network of produced and personal content, we are shaping the future of live media. Our goal is to bring to the world the ability to go-live and watch-live, one broadcast at a time. Culture at Ustream What's it like to work at Ustream? In a word, exciting! Ustream's work culture is vibrant, energetic, and collaborative. Innovation is not only encouraged, but expected. We are seeking individuals with the unique ability to innovate in their field, communicate effectively with team members to get things done, and continually strive for excellence. Compensation and Benefits Ustream offers competitive packages, an equity and cash incentive plan, and excellent medical, dental, and vision benefits -- all part of our commitment to our most important asset: our employees. Ustream is an equal opportunity employer (EOE) and strongly supports diversity in the workforce. SUMMARY: Ustream, the leader in live video broadcasting, is looking for a VIP Technical Support Specialist to work with premium partners to support their live streaming needs. The ideal candidate will have a strong technical acumen, be a clear and concise communicator, fast learner and a good problem solver. The ideal candidate will have strong verbal and written communication skills. This individual must thrive in a start-up environment and must be willing to work flexible hours, which can include late nights and weekends. This position will be located at our SOMA San Francisco, CA office. RESPONSIBILITIES: * Assist premium partners with initial technical set up and provide follow up support to answer any questions or trouble shoot problems. * Navigate partners through the live web streaming process. * Work with partners to test camera, microphone, internet connection bandwidth, encoding equipment, live stream to ensure seamless event execution. * Monitor VIP events for quality control. * Troubleshoot technical problems and work with client to resolve them. * Educate premium partners on Ustream platform and best practices. REQUIREMENTS: * 2+ years customer/technical support experience * Technical aptitude for internet and video technologies * Strong desire to learn new technologies * Knowledge of camera and sound equipment * Understanding of web streaming and live video encoding technologies * Excellent client relationship building skills * Strong ability to inspire confidence in clients * Solid troubleshooting and problem solving skills * Strong aptitude for follow-through on issues * Technical acumen on both PCs and Macs * Proven ability to troubleshoot, quick problem solver * Experienced and comfortable with both OS X and Windows * Experience with video and audio production for live events * Experience with webcasting events a huge plus * Comfortable dealing with clients and odd hour support. EMPLOYMENT APPLICATION PROCESS: You can apply the following ways: 1. Apply at www.ustream.tv/careers. 2. Email your resume to jobs@ustream.tv. Compensation and Benefits: Ustream offers competitive packages, an equity and cash incentive plan, and excellent medical, dental, and vision benefits -- all part of our commitment to our most important asset: our employees. Ustream is an equal opportunity employer (EOE) and strongly supports diversity in the workforce.]]>

<![CDATA[Integral is seeking a trading analyst to grow our Silicon Valley (Mountain View, California) Operations division. A successful candidate is professional, organized, self motivated, with the ability to follow instructions in a fast-paced environment; team oriented with attention to detail. Integral is the industry leader in providing innovative, end-to-end solutions to automate FX trading. Integral's innovative solutions provide financial institutions with operational efficiencies and the ability to optimize liquidity by creating their own private FX trading exchanges. Integral's product suite is highlighted by FX Grid, which is a global inter-institutional connectivity and trading network linking 18 market making banks and more than 200 financial institutions to each other's processing systems. Primary Responsibilities include, but not limited to: * Provide unsupervised global Customer support for various FX products. * Communication in a professional manner with high profile Customers * Problem solving of FX related queries direct from Customers in a timely and accurate manner. * Liaise with Customers to implement software and present updates on issues and upcoming releases. * Provide input to Product Managers on Market needs as identified by Customers. * Provide accurate and precise specification documentation for system enhancements and procedures. * Assist Sales with demonstrations of Integral products. * Provide remote training for Customers on the range of Integral’s FX products Qualifications: * MUST HAVE FX EXPERIENCE * Must have good familiarity with MS Office products including Excel and Word * Must come from Foreign Exchange Banking or with Foreign Exchange Financial work experience * Excellent written and spoken communication skills with a customer-focused attitude * Professional demeanor & strong work ethic * Self-motivated with ability to multitask and prioritize in demanding situations * Highly motivated and team player ]]>

<![CDATA[UIS Technology Partners is seeking a fulltime Engineer to perform the following IT services: • Initial setup, support, troubleshooting, repair, and preventative maintenance for PC desktops systems and laptops • Identify and resolve network issues as appropriate in a timely manner • Troubleshoot basic server issues • Creation and maintenance of ghost images of desktops and laptops • Resolve service delivery and client issues as needed • Demonstrate outstanding customer service • Identify and escalate business and technical challenges as appropriate • Work in a team environment in addition the ability to work on your own • Communicate to other engineers, clients, and managers in a professional manner at regular intervals so all parties involved are kept up to date • Attend and participate in regularly scheduled team meetings • Available for emergency responses as needed Able To Provide Outstanding Customer Service Skills: • Create positive impression at all times. • Increase customer satisfaction through effective use of communication • Make all customers feel valued on an ongoing basis through establishment of rapport and relationship • Provide value to difficult customers • Demonstrate good customer relations over the phone • Demonstrate good customer relations in email • Demonstrate outstanding customer service at all times Experience Requirements (Hands-on) • Microsoft Operating Systems Windows 2000, XP, Vista, 7 (3 yrs) • Microsoft Office Applications (3 yrs) • Microsoft Server 2000/03/08 environment (2 yrs) • Microsoft Exchange Server 2000/03/07/10 environment (1 yr Exp) • Network Architect and design (2 yrs) Salary & Benefits • DOE • Medical with choice of HMO, PPO, POS medical plans for employee, family and domestic partner • Dental insurance plan for employee, family and domestic partner • Vision plan for employee, family and domestic partner • Holidays and PTO Time • New Employee Referral Bonus Plan • New Client Referral Bonus Plan • Industry Training • Mileage Reimbursement Interested candidates need own vehicle and must live in or around San Francisco or upper Peninsula area and have their own vehicle. Candidates should email a cover letter and resume (preferably in the body of the email) replying to this ad. Describe in your cover letter why you are interested in UIS Technology Partners and how your experience matches with our needs. Please include your salary requirements. ]]>

<![CDATA[Anatomage (www.anatomage.com) is a medical imaging technology company located in downtown San Jose. Awarded as top 10 technology product in DPR magazine and featuring on the covers of various professional journals, the company is the technological leader in a fast growing new 3D dental and craniofacial imaging. The company products allow clinicians to have superior diagnostic abilities, clear communication to patients, and increased treatment efficiency. We are looking for an entry level Customer Support. The job helping our top tech doctors using our software. We offer competitive benefits and incentives to provide a rewarding work experience. The company has been continuously growing. As the company grows, so does our employees. This is your chance to grow with us. Job Responsibilities: Train device to doctors Troubleshoot customer's software Software installation Software training Qualifications for entry: Good understanding on computer, IT, and Windows OS Understanding of 3D game, model, or design. Good verbal communication skills Attention to detail Reliable and responsible Drive to excel in a team environment Pluses: Medical/Dental knowledge Please send your resume and cover letter to hr@anatomage.com. We look forward to hearing from you.]]>

<![CDATA[Office Clerical Job with Heavy Tech Support and Computer assistance for office of 20 ************email your resume and references interviews begin Monday Aug 2nd candidates will be contacted by phone beginning Saturday July 31st Hard worker, Full time job Must be local to Santa Rosa, within 30 miles Team Player, excellent attitude, willingness to help Must possess most or all of the following criteria This is a VERY extensive list of qualification the ideal candidate would possess. * Installs or assists computer service personnel in installation of hardware and peripheral components such as monitors, keyboards, printers, and disk drives on user's premises. * Installs and implements specified software packages such as, but not limited to, operating systems, word processing, or spreadsheet programs. * Enters commands and observes system functions to verify correct system operation. * Responds to client inquiries concerning systems operation and diagnoses system hardware, software, and usage problems. * Instructs users in use of equipment, software, and manuals. * Recommends or performs minor remedial actions to correct problems. * Provides updates, status, and completion information to manager, problem request tracking system, and/or users, via voice mail, e-mail, or in-person communication. * Recommends improvements to existing systems and replaces defective or inadequate software packages with the guidance of senior IT staff. * Refers major hardware problems to IT Manager for correction. * Keeps current with developments in technology as may benefit operations in the company. *Perform basic maintenance of current systems *Assists in backup of current systems *Emergency and disaster planning and recovery Systems: Virtual Windows 2003 Small Business Servers Microsoft SQL Server Express 2005 Microsoft SQL Server Management Express Windows XP Professional Workstations Network Attached Storage (NAS) Network switches, and routers Acronis Backup VMWare Virtual Machines Switchvox SMB 4.0 PBX VOIP Softphones Software: Microsoft Office 2003 Microsoft Exchange 2003 Microsoft Outlook 2003 Basic Knowledge of Active Directory Group Policy Network Infrastructure ]]>

<![CDATA[Status: Contract Assignment Location: Santa Clara, CA Duration: 6 months Status: Could turn into a contract to hire opportunity Title: Team Lead/Manager of Desktop Pay Rate: $22-$24/hr Overview: • Overall years of experience with 1-2 years as a Lead. • Experience in environments with a minimum of 5000 users. • This person will be overseeing the North American Help Desk Team (a team of 12) Help Desk Responsibilities: • Hardware – Break/Fix • Deskside Software Support • Install, Move, Add and Change (IMAC) • PCLM • Depot support Board issue diagnosis of Motherboard and Processor issue • Install and configure bio-metric devices • Install and configure touch pad devices • AD configuration of firewall like opening up ports, setting exception lists • Advanced configuration/customizing anti-virus software • Configuration/customizing anti-spyware software • Advanced repair installation to prevent data loss • Modifying registry entries as needed • Remove detected Virus • Remove detected spyware • Replacing the hardware which has failed ]]>

<![CDATA[ <div style="width:80%;"> <img src="http://graphics.pop6.com/images/ff/ffn_logo.gif"> <h1>Technical Support/Customer Service Tier 2</h1> FriendFinder Networks, a top 100 most visited website has an opening for a Customer Service Tier 2 Representative for our Sunnyvale Office. If you want to be part of a company that is now one of the most trafficked websites in the world, then FriendFinder Networks is the place for you. Take the initiative and submit your resume today. You will never know until you take the challenge and submit your resume for a career opportunity of a lifetime. <h3>Job Description</h3> <ul> <li>Provide public support in writing (blogs, forums, chat system, etc)</li> <li>Provide escalation support (email, phone calls, chat, etc) </li> <li>Provide back up support to Tier 1 if and when needed. (email, phone calls, chat, etc) </li> <li>Review member submitted content when necessary or requested by management </li> <li>Data entry </li> <li>Run reports, analyze data and provide necessary feedback (create summary reports, charts, graphs, etc) </li> <li>Create documentation/templates </li> <li>Provide training </li> </ul> <h3>Job Requirement</h3> <ul> <li>Must be fluent (reading, writing, and verbal) in English so that the content is understood for translation </li> <li>Must be able to translate 300 words in an hour </li> <li>Savvy in using the internet and its applications (browsers, messaging systems, webcam, blogs, etc. (Minimum of 5 years) </li> <li>Has basic knowledge on how computer hardware is put together </li> <li>Knows basic networking </li> <li>Experienced in providing Tier 2 support (Minimum of 1 year) </li> <li>Provided customer service via a public forum such as external knowledgebase, bulletin boards, etc </li> <li>Experienced in trouble shooting and documenting software problems </li> <li>Very proficient in using Microsoft Office products </li> <li>Very good written and verbal communication skills </li> <li>Can understand and write basic HTML using notepad</li> <li>Must work full time with the following schedule: Sunday, Monday, Thursday, Friday, and Saturday 7:30 am - 4:00 pm (Off Tuesday and Wednesday) </li> <li>MUST be comfortable with Adult Content, please visit our website prior to submitting your resume: <a href="http://www.ffn.com/our.sites" rel="nofollow">http://www.ffn.com/our.sites</a></li> </ul> <h3>Bonus Requirements</h3> <ul> <li>Having a Quality Assurance or Sales or Writer background is a plus </li> <li>Skilled in SQL </li> <li>Can write or understand Perl language </li> <li>Desktop support experience</li> </ul> FriendFinder Networks has an excellent benefit package that includes: <ul> <li>Company paid health insurance, life insurance, LTD, AD&D and a company EAP </li> <li>Dental and Vision Plan </li> <li>Matching 401(k) up to 4% of annual salary with no vesting period </li> <li>PTO and Holiday Pay </li> <li>Casual environment with workable hours </li> </ul> Please send your resume to <a href="mailto:careers@ffn.com" rel="nofollow">careers@ffn.com</a> </div> ]]>

<![CDATA[Roles & Responsibilities: <li>Primarily responsible for Mac OS X users <li>Provides day-to-day technical support to employees for network infrastructure and internal desktop systems software, hardware and printers. <li>Installs, configures, and troubleshoots desktop systems, workstations, servers, and network equipment. <li>MS Active Directory account management; creation and deletion <li>Rolls out software, hardware and some project work <li>Responsible for hardware build, configuration, setup and imaging of PC, Mac’s and servers. <li>Responsible for Blackberry and cell phone activation and support <li>Responsible for Video Conference equipment support Minimum Requirements: <li>In depth knowledge of Mac OS X Snow Leopard <li>In depth knowledge of Windows XP, Windows 2003 Server OS and TCP /IP <li>In depth knowledge Ghost imagining software i.e. creation of images <li>Must have experience and knowledge in troubleshooting a LAN, WAN, DSL and T1 circuits. <li>Must have experience and knowledge of using Blackberry Enterprise Server. <li>Must have experience and knowledge of troubleshooting Microsoft Office MS Word, MS Excel, MS Access, MS Power Point and Outlook. <li>Must have experience and knowledge of using and supporting Video Conference equipments. <li>Able to lift 50lbs <li>AS400 Experience a plus <li>Great communication skills <li>Great documentation skills <li>Self starter Experience: Requires 5 years or more of experience in a Sr. desktop support role in a medium to large sized company. Certification / Education: <li>Must be Apple Certified Professional <li>Microsoft MCP certification or higher a plus <li>Cisco CNA certification a plus <a href="http://www.cytiva.com/cejobs/applyrhw.asp?rhw?rhw7731?tbarber?6" target="_blank" rel="nofollow"> For quick consideration Click here to apply </a> ]]>

<![CDATA[Technical Support Representative ReadyTech Corporation (www.readytech.com) is an Oakland-based technology company that has been providing software and services to the enterprise training market since 1992. Our software is used by companies to deliver online and classroom training around the world. We are currently expanding our technical support department to accommodate the growth of our business. This is a technical support position. The users of our services are typically software developers, administrator, and system integrators. You will be helping these users access and use our service and must be comfortable working with a variety of operating systems, software applications, and network technologies. Every support request is unique and we do not have scripts or canned responses. In addition to providing support, our support reps are also responsible for the installation and deployment of the software needed for each course. This is a full-time position based at our office in downtown Oakland. You will work at the office during normal business hours (no telecommuting). In addition we provide after-hours emergency support and you will be responsible for the after-hours support phone on a rotation basis with the other support reps. Responsibilities Include: • Resolve support calls and emails in an efficient and professional manner • Accurately record support incidents and resolutions • Help convert and deploy new software packages provided by our customers • Recommend changes to procedures and products to eliminate repeat support issues • Provide after-hours emergency support for classes running overseas • Help manage the training event schedule by creating and updating event data • Deliver short online presentations to first time instructors explaining how our service works and answering any questions Qualifications Include: • Excellent verbal and written communication skills • A talent and passion for problem solving • Be very comfortable learning, using, and explaining new software • Have a strong technical background and experience • Experience with imaging software, such as Ghost, is a plus • Experience with virtualization technologies, such as VMware, is a plus • Administrative experience with Windows and Linux • Understanding of Windows and Linux networking • Be very organized and have an attention to detail • Prior technical support experience is a big plus Our office is located in downtown Oakland, two blocks from the 19th street Bart station. If this sounds like the job for you and you have the above qualifications, please send us your resume. We offer competitive compensation and a comprehensive benefits package including 401(k) w/match, profit sharing, medical benefits and paid time off IMPORTANT: Due to the number job seekers we may not be able to respond to all applicants. You can increase your chances of getting a response by including a cover letter or note that indicates you actually read this posting. ]]>

<![CDATA[Technical Support Engineer, Palo Alto, CA Accellion is a recognized market leader in secure file transfer solutions, with 800+ happy customers, representing some of the world’s leading corporations and government agencies. We are looking for an experienced technical support staff that can work independently and deliver great customer service. This person will work closely with the engineering department to support customers and help the customers troubleshoot issues with Accellion’s secure file transfer solutions. Primary Responsibilities: • Provide support to worldwide customer base via phone and email. • Answer customer questions regarding application setup and configuration. • Identify problems, troubleshoot, and provide advice to assist users • Open and update ongoing issues through the Support ticketing system. • Document resolutions for future reference (Knowledge Base) • Assist co-workers with IT related issues. Required Skills: • Degree in Computer Science/EE with 2 years relevant experience on Internet technologies or 4 years of relevant experience. • Experience with Microsoft Desktop operating systems. • Experience with Directory Services (LDAP and Active Directory) • Knowledge of Microsoft Office Suite. • Understanding of networking protocols DNS, SMTP, SFTP, HTTPS, SNMP • System administration in a Linux environment. • LAN, remote access, and TCP/IP Troubleshooting • VMware Products or Citrix XenServer experience a plus • Strong verbal, presentation, written, and organizational skills with an ability to interact favorably with customers. Must be personable and possess high level of personal integrity. Please send your resume and salary requirements to: tech_hr@accellion.com Principals only. We are an equal opportunity employer. ]]>

<![CDATA[Senior Support Engineer: Senior Support Engineer will work with Field System Network Architects (SNAs), First and 2nd level support teams and directly with end customers in resolving mission critical technical problems. Additionally he /she will lead resolution of complex problems through collaboration with test, SW development, Marketing, Sales and Product management teams. In addition to technical talent this position requires a positive attitude and excellent customer communication skills. Must be able to effectively communicate with the end customers and outline their problem details to development / test teams following escalation process while parallel lab recreate efforts are in progress. Responsibilities: Must be able to quickly and efficiently respond back to customer reported issues. Understanding of complex customer issues and setting up lab recreates / simulations of production environments in our lab will be primary responsibility. Effective data gathering and analysis skills are needed for quick resolution or escalations into test/development issues. As part of new products launch you will be required to participate in the beta testing of upcoming products and major SW releases. Timely follow up on customer commitments and active participation in process / product refinements through feedback to development, test and PLM teams will be needed. Requirements: Hands on experience working on L2-L7 routing protocols/switching including but not limited to IGMP, VLANs, OSPF, BGP, PIM, LACP, ECMP, SNMP, RMON, ACL-Filtering, Security and Load Balancing. Must be capable of learning and troubleshooting (Windows, Linux, UNIX) operating System and architecture related issues. Experience in technical troubleshooting in data center and/or Blade server environments along with strong verbal and written communication skills are required. Must be a self starter and eager to learn new technologies. Experience in SQA or Dev-test is a plus along with strong verbal/written communication skills. Must be able to take analytical approach to complex topologies and deployment related field service requests. Must be able to learn and propagate the knowledge through written and verbal tech trainings. Other than English, French, Korean or German language skill set is a plus. Education / Experience: MS/BS in CS/EE or equivalent educational and technical experience 3-6 years experience in High Speed Networking Certifications like CCNP, CCIE are a plus We provide competitive pay, pre-IPO options and great benefits. Please send resumes to jobs@bladenetwork.net to express your interest. BLADE is pleased to be an equal opportunity employer. ** Recruiter Policy – PLEASE READ ** Thank you for your interest in Blade Network Technologies, Inc. Please note, however, that the Company does not accept unsolicited resumes from external agencies with which we do not have an existing relationship. At this time we are not engaging the services of external agencies. ]]>

<![CDATA[We would like to invite those interested in meeting ArcSight's Cyber Heros! ArcSight is the leading provider of security and compliance management solutions that are used by more than 1,500 corporations and government agencies worldwide to protect their universe from cyber threat and risk. ArcSight has been rated one of the best companies to work for over the past 2 years by both the Bay Area News Group and the Silicon Valley / San Jose Business Journal. ArcSight’s Career Open House will be on Thursday, August 26th from 3 – 8pm at our campus in Cupertino, CA 5 Results Way Cupertino, CA 95014 Pls. come join us and tell your friends! Pre-Register at <a href="http://www.doubleknot.com/form/formjump.asp?bidx=0&surveyID=18749&OrgKey=2483" rel="nofollow">http://www.doubleknot.com/form/formjump.asp?bidx=0&surveyID=18749&OrgKey=2483</a> Our CEO, Founder/CTO and VP of Engineering will be addressing the attendees between 4:30 – 5:00. Come early to beat the lines! I’m sure you will enjoy meeting our hiring managers and learning more about ArcSight. We have 50+ openings in Cupertino and growing every day. ArcSight has added 250 new employees in the last 2 years, have had 8 consecutive record quarters since going public in April 2008. (The only company to go public in 2008) We look forward to seeing you. ]]>

<![CDATA[About Jive Why is it that it’s much easier to find people, keep in touch, and get your questions answered on the Internet than inside of a company? Every day companies lose critical knowledge, ideas, and connections because it’s too hard to get work done. At Jive, we believe it doesn’t have to be that way. Jive’s Social Business Software (SBS) connects employees, customers, and partners to revolutionize how work gets done in the global enterprise. Thousands of companies, including some of the largest members of the Fortune 500, rely on Jive to solve the pressing business challenges of today’s economy. Our record growth, top-industry rankings – we’re a Leader in the Gartner Magic Quadrant and Forrester Wave – and strong financial backing set us apart in the fast growing SBS market. Our award-winning solutions set the standard by which the rest of the industry is measured: we have been rated number one for both our current offering and our long-range strategy. As the SBS thought leader, we’re looking for passionate, driven people who want to join with us in defining the next generation of how people work. Successful Jivers think big, are ambitious, and have a true passion for the opportunities of social software in the enterprise. IT Support Technician Jive Software's IT team is seeking a highly motivated Support Technician for our growing Palo Alto headquarters. The ideal candidate has a blend of strong technical skills and experience providing first rate customer service. This position represents an exciting opportunity to be a part of Jive's expansion into the enterprise software market. Responsibilities * Handle Windows, Macintosh and Linux desktop support * Deliver quality customer service to all computer users. * Provide technical support in the configuration, installation, and maintenance of desktop systems and peripherals * Move and install new equipment * Provide effective written and verbal communication with end users for troubleshooting * Provide best possible solutions for end users based on their needs. * Help setup development and testing environments for engineers. * Diagnose problems by asking accurate, concise questions in a professional and timely manner * Create new technical support cases and follow procedures to log and close cases Required Skills and Experience * BA/BS Computer Science or equivalent degree, strongly preferred. * Experience in maintenance and management of Windows 2003 servers. * Experience in installing and troubleshooting Microsoft networks. * Experience maintaining server equipment configuration files. * Knowledge of internet networking, DNS and an understanding of network security * Knowledg of VoIP systems a plus. * Must have strong time management skills and be able to work independently with minimal supervision * Excellent in customer service, interpersonal, organizational and communication skills. Cultural Requirements Communicator: You possess strong communication skills and you enjoy working with customers. Team-Oriented: You’re capable of embracing the ideas of others (even if they conflict with your own) for the sake of the company and client. Driven: You are a driven team player, collaborator, and relationship builder whose infectious can-do attitude inspires others and encourages great performance in a fast-moving environment. Entrepreneurial: You thrive in a fast-paced, changing environment and you’re excited by the chance to play a large role. Passionate: You must be passionate about online collaboration and ensuring our clients are successful; we love seeing hunger and ambition. Self-motivated: You can work with a minimum of supervision and be capable of strategically prioritizing multiple tasks in a proactive manner. Click <a href="http://hire.jobvite.com/j/?cj=oDVmVfwz&s=Craigslist" rel="nofollow">here</a> to apply. ]]>

<![CDATA[Position: Help Desk Technician II <div style="line-height: normal">Location: San Francisco</div> <div style="line-height: normal"> </div> <div style="line-height: normal">Innovation. Quality. Growth.</div> <div style="line-height: normal">More than 70% of senior executives recently studied by McKinsey and Company identified innovation as one of the top three drivers of growth over the next three to five years.  </div> <div>Innovative, high quality consumerinsight management (CIM) solutions is what MarketTools is known for, but don’t take our word for it. We’ve been named a finalist for a 2009 ‘Stevie Award’ in the *Most Innovative Company of the Year category. In 2009, we were named **#1 in Customer Satisfaction by customers of marketing research solutions. ***Outsell, Inc., a leading research and advisory firm, placed MTI alongside industry leaders Apple and Linked In in their 2009 Company to Watch report for being one of the more innovative players in our industry. </div> <div> Through a unique combination of best-in-class insight and feedback platforms, quality-assured global panels and research innovation, MarketTools enables companies to better identify new opportunities, fuel greater product success and build customer advocacy. Our commitment to delivering actionable insights to our customers has paid off with industry leading growth and profitability. Our customer list is the envy of the industry and includes 400 of the Fortune 500.   </div> <div> Your opportunity...</div> <div style="line-height: normal">The Help Desk Technician is primarily responsible for the IT Helpdesksupport requests, Telephones, andFacilities at our Corporate Headquarters (based in San Francisco). This position has significant impact to all corporate departments ensuring that all internal services around Facilities and Helpdesk are provided in a timely and efficient manner. This highly motivated, well-organized, self-starter is a key member of the Information Technology team. Daily activities will be driven primarily by Helpdesk requests submitted by all internal employees. This position has primary responsibility for Moves, Adds and Changes as they relate to end user stations, office facilities and administration of the phone systems. Most tickets relate to Windows 2000/XP/Vista operating systems on Dell Laptop and Desktop systems, and the Microsoft Windows services and associated applications, provisioning of new systems and maintenance of client hardware. This position is responsible for identifying trends in user issues, trouble ticket data and coordinating issue resolution with the Helpdesk manager.</div> <div>Responsibilities:</div> <div>·         Takes accountability in ensuring that all tickets entering the helpdesk system are       processed timely in-line with department standards.</div> <div>·         Identifies and initiates resolution to client issues and concerns associated with desktop hardware and software.</div> <div>·         Works cohesively with other helpdesk team members and liaises cross-functionally with colleagues in Network Operations for level II support.</div> <div>·         Works with a minimum of supervision on a daily basis taking direction from Helpdesk Coordinator and providing feedback on concerns and resource requirements. </div> <div>·         Installation and implementation of desktop hardware and software according to department standards and procedures.</div> <div>·         Maintains current client (front-end) technical expertise in rapidly changing technology environment. Has the ability to seek out new and innovative solutions to client technology issues faced by our internal customers.</div> <div>·         Maintains a positive working relationship with all departments seeking out ways to improve their productivity</div> <div>About MarketTools</div> <div>MarketTools is the leading technology and service provider of Customer Insight Management solutions for the world’s market leaders. As the first company to make online surveys widely available on the web, MarketTools continues its market-leading position by providing the broadest range of powerful, accurate and integrated customer insight technologies that empower companies to become the most customer-centric organizations in their industries. MarketTools’ premier portfolio of technology-based insight brands includes MarketTools.com,™ Zoomerang,™ CustomerSat,™ TrueSample,™ and ZoomPanel.™</div> <div> *American Business Awards - Finalists were selected by business professionals nationwide during more than five weeks of preliminary judging.  Members of the Awards' Boards of Distinguished Judges & Advisors, plus business leaders on nine specialized judging committees, will perform final judging through June 3 to determine this year’s ‘Stevie Award’ winners.</div> <div>** MarketingResearchCareers.com - MTI achieved #1 rating in the annual survey of over 2500 buyers of marketing research and research software platforms.</div> <div>*** Information Industry Outlook, 2009 - Outsell, Inc., a leading research and advisory firm named MarketTools, Inc. a company to watch in its annual report that highlights forward-thinking companies.  </div> <div>MarketTools is a privately held company with corporate headquarters in San Francisco and European headquarters in London. For more information, please visit: <a target="_blank" href="https://mail.markettools.com/owa/redir.aspx?C=bf67778e8aca4b21b6e0f02284669cb7&URL=http%3a%2f%2fwww.markettools.com%2f" rel="nofollow">www.markettools.com</a>.</div> <div> </div> <div> </div>   <a href="http://ars2.equest.com/?response_id=951ba9d88e29730f97b721fc1bc73fe8" rel="nofollow"><img border="0" src="http://www2.equest.com/images/applyhere.gif"></a> <img src="http://ars2.equest.com/?response_id=951ba9d88e29730f97b721fc1bc73fe8&view" width="1" height="1">]]>

<![CDATA[In support of the Stratospheric Observatory for Infrared Astronomy (SOFIA) Project at NASA Ames Research Center, we are seeking a Senior Engineer with a good understanding of Systems Engineering principles to support the SOFIA Project performing the following duties. Work with facility scientists, engineers, and operations personnel to write a requirement specification for the design/development of infrared instrument systems for SOFIA. This specification will include requirements for mechanical and electrical design and analysis, instrument construction, testing, hazard identification and analysis, operations, and instrument maintenance. The position will involve negotiation of requirements to derive the minimal sufficient set. This is a full-time 6 – 9 month position with a strong likelihood of long-term support assisting instrument teams (subcontractors) with interpretation, implementation, and verification of these requirements. Periodic travel from NASA Ames Research Center to the Dryden Aircraft Operations Facility in Palmdale, CA for one or two days durations for meetings and coordination activities will be required. Experience and Qualifications: • B.A/B.S. in Engineering, Math or Physics or equivalent experience • 10 years of experience in the aerospace industry, with experience writing specifications / requirements for design/development of aerospace systems • A background in mechanical/structural engineering is highly desirable • Experience with design, development, and analysis and test (verification) implications of requirements on instrument systems is required • Understanding of NASA or DoD standards and specifications for hardware and software development is required • Experience designing, integrating and testing aerospace systems or instrumentation is highly desirable • Experience working in a large project involving multiple organizations as well as the ability to work independently in a team environment with time-limited deadlines is required • U.S. Citizenship required Since our founding in 1982, Orbital Sciences Corporation has pioneered new classes of rockets, satellites and other space systems that have made us one of the world's leading developers and manufacturers of space and missile systems. Our commercial, civil government and military customers depend on our low-orbit, geostationary and planetary spacecraft to help them meet their communications, remote sensing and scientific missions. ]]>

<![CDATA[ To apply, click here: <a href="https://home.eease.com/recruit/?id=513609" rel="nofollow">https://home.eease.com/recruit/?id=513609</a> Senior Technical Support Analyst Company Description: LinkShare Corporation is a leading global provider of technology solutions, services and the distribution network e-retailers need to create, manage and optimize successful affiliate marketing programs. LinkShare also offers unique performance-based search marketing services, and robust tools to track the ROI of any kind of online partnership. LinkShare empowers clients with the ability to collaborate with any partner online and develop cost-efficient pay-for-performance campaigns. LinkShare clients are Fortune 500 and prominent companies doing business online, and include J.C. Penney, 1-800-Flowers.com, American Express, and Avon Products. LinkShare was founded in 1996 and is headquartered in New York City, with offices in San Francisco, Chicago, London and Tokyo. LinkShare is a wholly owned subsidiary of Rakuten, Inc. Summary Description: As a member of our Technical Support team, serve as a liaison between the client facing and technology teams. Our business teams are domestic and International. Our technology teams are geographically dispersed onshore and offshore. This position reports into the technology Quality Assurance team and allows visibility into the business and technology functions. Responsibilities: <ul> <li>Single point of escalation for technical issues </li> <li>Investigate, triage and document all findings in our Issue Tracking System</li> <li>Monitor issue status to closure ensuring compliance to set SLAs</li> <li>Provide timely metrics on issue aging</li> <li>Provide appropriate issue escalation</li> <li>Support pilot programs as needed</li> <li>Support testing programs as needed</li> <li>Active participant in process improvement and automation initiatives </li> </ul> Required Skills & Experience: <ul> <li>3-5 years experience with technical support in the web domain utilizing structured tools and methodology</li> <li>Experience with NT and Unix platforms</li> <li>Familiarity with programming logic, scripting, data transfer protocols, SQL</li> <li>Good organizational, multi-tasking, and time-management skills. </li> <li>Excellent written and verbal communication skills</li> <li>Ability to interface with multiple teams and multiple levels of management</li> <li>Computer Science degree preferred </li> </ul> To apply, click here: <a href="https://home.eease.com/recruit/?id=513609" rel="nofollow">https://home.eease.com/recruit/?id=513609</a> ]]>

<![CDATA[Zinio, the world's leading digital magazine publisher, is seeking bilingual Technical Support Representatives poised to provide world-class customer service and technical support to our customers. Candidates must possess strong written, verbal and interpersonal communication skills, and the ability to work in a fast-paced, demanding, dynamic environment. We’re redefining customer service, and this is an opportunity to work with the pioneers of digital publishing. Bilingual fluency in Japanese, German, Spanish, Italian and/or French is highly desired. Headquartered in San Francisco with offices in New York City, Zinio is revolutionizing digital publishing and marketing services. Our products and services enable readers to experience popular publications in digital format. Our evolving technology platform brings published content to life with video, audio, flash, links, highlighting, search and other interactivity directly to screens around the world. We work with over 3,000 consumer magazine and book titles from 350 publishers and we have 4 million subscribers in most countries. Now, with our new iPad app rapidly gaining popularity, we’re looking to expand our support team. As a Technical Support Representative for Zinio, you will be based at our headquarters in the San Francisco Financial District, within walking distance of BART, MUNI and the Ferry Building. Your responsibilities will include investigating and responding to customer inquiries, both technical (software installation) and non-technical (customer service, account maintenance, billing and password administration). Successful candidates will have the ability to learn complicated processes and tools quickly and thoroughly. Experience with technical troubleshooting is highly desirable, and experience in a high-volume call center or customer support environment a must. Candidates must have a working familiarity with Windows and Mac operating systems, browsers (IE and Firefox), and mobile devices such as the iPhone/iPod Touch, iPad, and other smartphones. Familiarity with networking, firewalls and proxy servers is highly desirable. Full time and part time positions are available. All candidates must be willing to work shifts starting as early as 6 a.m. and weekends on a regular or rotating basis. All resumes must be accompanied by a cover letter describing why you believe this opportunity is a fit for your experience and career goals. Submissions without a cover letter will not be considered. We strongly encourage candidates to visit our site at www.zinio.com. We look forward to hearing about your experience with our technology at the interview. Please be aware our site does contain some adult content, and this position would require some exposure to it. We are owned by entrepreneur and renowned businessman David H. Gilmour, founder of FIJI Water, Barrick Gold among other highly successful ventures. Please reply to this posting with your resume and cover letter. ]]>

<![CDATA[<center><img src="http://www.jobelephant.com/banners/4470.gif"></center> HOLY NAMES UNIVERSITY Interactive Video Conferencing Technician Department: Nursing Status: 0.5 FTE, non-exempt, hourly Under the direction and supervision of the manager of Operations of the Department of Nursing, the video technician is responsible for the operation of the video interactive conference equipment in the Holy Names University broadcast studio four to five nights a week during the fall, spring, and summer semesters for the RN-BSN program and once a month for four days during the three trimesters of the MSN program which includes but is not limited to the following tasks: -Set up and manage the teleconference equipment by recording the activities during class time -Records class activities on video tape and/or DVD. -Problem solves issues that arise with the equipment during and outside of class time. -Orient faculty to audio visual tools available to them and to the general function of the Broadcast Studio. -Turns on, tests, and operates the interactive video conferencing equipment during the class time -Corresponds with CHW-IT to determine if the sites are connected -Tapes the sessions on three video tapes or DVD’s for future use/referral -Helps adjunct faculty at different sites when they are having trouble with the equipment -Corresponds with the CHW IT Helpdesk when trouble with connections occurs or the quality of the televising is not good -Labels and delivers the tapes or DVD’s to the Manager of Operations of the Department of Nursing Knowledge: Must have knowledge of how to operate interactive video conferencing equipment that broadcasts to multiple sites simultaneously. Must know how to work with computer systems and software in the operation of a 16 channel Mackie Sound Board, Echolab Switcher, and Polycom Viewstation. Must have knowledge of broadcast sound systems and in studio television switching and formatting systems. Experience: At least one year experience with video interactive. Teleconferencing is required. Some college education is recommended. To Apply: Send application letter and vita to hr@hnu.edu. Applications will be reviewed until the position is filled. <img src="http://jobelephant.com/img.php?id=154869&image=logo"> Copyright ©2009 Jobelephant.com Inc. All rights reserved. <a href="http://www.jobelephant.com/" rel="nofollow">Posted by the FREE value-added recruitment advertising agency</a> jeid-3df180cda715820b092959307577cf55]]>

<![CDATA[This is a demanding and fast paced position requiring consumer support utilizing the following channels: email, chat, correspondence, web RMA support, billing exception line, and SSC escalate. <ul> <li>The Associate Technical Support Representative applies all relevant SCEA Consumer Service (CS) Support Tier 1 and Tier 2 technical skills to quickly resolve mild to moderately complex customer issues</li> <li>Use judgment, reason, logic, and intuition within defined practices, procedures, and systems/tools (raw data, account and consumer information, etc.)</li> <li>This person will work as a member of the team to provide support for pre and post sales consumer activities for all Sony PlayStation products and services</li> <li>The primary consumer issues presented will require the Associate Technical Support Representative to investigate and provide resolution to an assortment of situations involving varying levels of billing, troubleshooting, and support inquires as well as minor security concerns (i.e. Password Resets, etc) and concerns sent in from the from the PlayStation Exchange Center. These situations will consist of mild to moderate scopes as related to SCEA from the consumer and may involve escalated and emotional situations</li> <li>Conduct all responsibilities as set by Tier 3 Technical Support Supervisor to provide world class support to both internal and external customers</li> <li>Apply SCEA Tier 3 technical support processes, practices, and protocols to fully investigate, diagnose and resolve consumer issues of various incidents via email, telephone call, letter, or chat to solve problems and create consumer satisfaction for SCEA and it's consumers</li> <li>Apply SCEA Tier 3 agent performance metrics for managing work load and productivity to email, calls and chats</li> <li>Effectively communicates to team and supervisor in a productive and constructive way in a stressful environment</li> <li>Effectively communicates findings, solutions, and resolutions to customers in a stressful environment</li> <li>Seeks out and shares approved product and technical support information with team members, supervisors, and support team members to ensure prompt and thorough resolution to SCEA consumer concerns</li> <li>Maintains a "closed-loop" communication style assuring all appropriate individuals are notified of problem resolution status and all consumers follow up is completed</li> <li>Responsible for sharing, updating, and documenting all acquired knowledge concerning problem resolution with appropriate Sony personnel and groups, per outlined processes and procedures</li> <li>Must be able to work flexible schedules including on-call, weekends, and holidays</li> </ul> <ul> <li>Demonstrates significant levels of reliability, confidential information handling, and accuracy in data reporting and recording</li> <li>Demonstrated good skills in resolving mild to moderately complex, escalated, difficult, or emotional consumer situations</li> <li>Must able to manage multiple issues and prioritize responsibilities</li> <li>Proven ability to utilize CS systems (e.g., Call Master, Lucid Siebel, SEL SIS mainframe, JIRA, PSN/SOCOM CST tools, MTC)</li> <li>Proven superior world-class customer service skills (empathy and listening) and detailed oriented to ensure accurate tracking of raw data findings and/or consume contact data entry summary</li> <li>Ability to set specific and timely goals and objectives while also adhering to budgetary needs</li> </ul> Required Experience / Education: <ul> <li>At least 1 year of technical consumer support experience or equivalent</li> <li>At least 1 year of post high school education, training, or equivalent</li> </ul> Preferred Experience / Education: <ul> <li>Online web design experience preferred</li> </ul> Sony Computer Entertainment America LLC (SCEA) is responsible for keeping PlayStation® growing and thriving in the United States, Canada and Latin America. Based in Foster City, California, SCEA serves as headquarters for all North American operations and is a wholly owned subsidiary of Sony Corporation of America Inc.   It is SCEA's policy to provide equal employment opportunity for all applicants and employees. SCEA does not unlawfully discriminate on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law.  SCEA also makes reasonable accommodations for disabled applicants and employees. <a href="http://ars2.equest.com/?response_id=a7ce796e9fce8930ba6a7446ef068365" rel="nofollow"><img border="0" src="http://www2.equest.com/images/applyhere.gif"></a> <img src="http://ars2.equest.com/?response_id=a7ce796e9fce8930ba6a7446ef068365&view" width="1" height="1">]]>

<![CDATA[<table width="100%" border="0" cellpadding="5" bgcolor="#4B7CBC"> <tr> <td> <table width="100%" border="0" cellpadding="5" bgcolor="#FFFFFF"> <tr> <td><img src="http://www.urbanfarmerstore.com/links/logo_sfpuc.gif"> <center> <img src="http://3.bp.blogspot.com/_Q6UPontI_c0/S6qqDqXQy6I/AAAAAAAAADc/nEKEns2G7K8/s1600/UMound_OH_Image.jpg" width="598" height="156"> <table style="width: 100%; height: 200px;" align="center"> <tbody> <tr> <td bgcolor="#B4C6DB" style="border: #000000 0px solid; vertical-align: middle;">SFPUC'S INFORMATION TECHNOLOGY RECRUITMENT EVENT* SATURDAY, JULY 31, 2010 8:30 AM TO 12:30 PM HOTEL WHITCOMB 1231 MARKET STREET SAN FRANCISCO, CA 94103</td> </tr> </tbody> </table> * Please note that all applications submitted online will be considered even if you are unable to attend the event. Apply today and get an early start in meeting hiring managers looking for the best and the brightest professional candidates to fill IT positions. </center> <table width="100%" border="0" cellpadding="50" bgcolor="#FFFFCC"> <tr> <td>The San Francisco Public Utilities Commission (SFPUC) invites current Information Technology (IT) professionals to explore professional opportunities at our first SFPUC IT Recruitment Event on Saturday July 31, 2010. The following positions are now open for online application: <ul> <li><a href="http://www.jobaps.com/sf/sup/BulPreview.asp?R1=PBT&R2=1022&R3=056633" target="_blank" rel="nofollow">1022 Help Desk Analyst</a> Recruitment #PBT-1022-056633 </li> <li><a href="http://www.jobaps.com/sf/sup/BulPreview.asp?R1=PBT&R2=1023&R3=056647" target="_blank" rel="nofollow">1023 Senior Help Desk Analyst</a> Recruitment #PBT-1023-056647 </li> <li><a href="http://www.jobaps.com/sf/sup/BulPreview.asp?R1=PBT&R2=1032&R3=056649" target="_blank" rel="nofollow">1032 Business Applications Trainer (IS Trainer-Journey)</a> Recruitment #PBT-1032-056649 </li> <li> <a href="http://www.jobaps.com/sf/sup/BulPreview.asp?R1=PBT&R2=1042&R3=056408" target="_blank" rel="nofollow">1042 IS Engineer ñ Infrastructure Support</a> Recruitment #PBT-1042-056408 </li> <li> <a href="http://www.jobaps.com/sf/sup/BulPreview.asp?R1=PBT&R2=1042&R3=056639" target="_blank" rel="nofollow">1042 IS Engineer ñ VOIP, Fiber, and Radio</a> Recruitment #PBT-1042-056639 </li> <li><a href="http://www.jobaps.com/sf/sup/BulPreview.asp?R1=PBT&R2=1042&R3=056642" target="_blank" rel="nofollow"> 1042 IS Engineer ñ Wireless Broadband System</a> Recruitment #PBT-1042-056642 </li> <li><a href="http://www.jobaps.com/sf/sup/BulPreview.asp?R1=PBT&R2=1042&R3=056641" target="_blank" rel="nofollow"> 1042 IS Engineer ñ Server Virtualization</a> Recruitment #PBT-1042-056641 </li> <li> <a href="http://www.jobaps.com/sf/sup/BulPreview.asp?R1=PBT&R2=1042&R3=056637" target="_blank" rel="nofollow">1042 IS Engineer ñ WSIP Support</a> Recruitment #PBT-1042-056637 </li> <li> <a href="http://www.jobaps.com/sf/sup/BulPreview.asp?R1=PBT&R2=1042&R3=056638" target="_blank" rel="nofollow">1042 SCADA System IS Engineer (Journey)</a> Recruitment #PBT-1042-056638 </li> <li> <a href="http://www.jobaps.com/sf/sup/BulPreview.asp?R1=PBT&R2=1042&R3=056640" target="_blank" rel="nofollow">1042 Systems Engineer-Financial Applications (IS Engineer)</a> Recruitment #PBT-1042-056640</li> <li> <a href="http://www.jobaps.com/sf/sup/BulPreview.asp?R1=PBT&R2=1043&R3=056644" target="_blank" rel="nofollow">1043 Customer Care & Billing (CC&B) Designer & Developer (IS Engineer-Senior)</a> Recruitment #PBT-1043-056644 </li> <li> <a href="http://www.jobaps.com/sf/sup/BulPreview.asp?R1=PBT&R2=1043&R3=056645" target="_blank" rel="nofollow">1043 Senior Oracle DBA (IS Engineer-Senior)</a> Recruitment #PBT-1043-056645 </li> <li> <a href="http://www.jobaps.com/sf/sup/BulPreview.asp?R1=PBT&R2=1043&R3=056643" target="_blank" rel="nofollow">1043 SCADA System Senior IS Engineer</a> Recruitment #PBT-1043-056643 </li> <li> <a href="http://www.jobaps.com/sf/sup/BulPreview.asp?R1=PBT&R2=1053&R3=056652" target="_blank" rel="nofollow">1053 Business Analyst for Bus. Intelligence (IS Bus. Analyst-Sr.)</a> Recruitment #PBT-1053-056652 </li> <li> <a href="http://www.jobaps.com/sf/sup/BulPreview.asp?R1=PBT&R2=1053&R3=056653" target="_blank" rel="nofollow">1053 Customer Care & Billing Bus. Analyst (IS Bus. Analyst-Sr)</a> Recruitment #PBT-1053-056653 </li> <li> <a href="http://www.jobaps.com/sf/sup/BulPreview.asp?R1=PBT&R2=1054&R3=056650" target="_blank" rel="nofollow">1054 System Analyst-HR Applications (IS Bus. Analyst-Principal)</a> Recruitment #PBT-1054-056650 </ul> To learn more about the SFPUC, visit us at <a href="http://www.sfwater.org/" target="_blank" rel="nofollow">www.sfwater.org</a>. </td> </tr> </table> </td> </tr> </table> </td> </tr> </table>]]>

<![CDATA[ Qualys, the leading provider of Software as a Service (Saas) vulnerability management and policy compliance solutions, helps organizations of all sizes discover vulnerabilities, ensure regulatory compliance and prioritize remediation according to business risk - with no infrastructure to deploy or manage. QualysGuard, the company's flagship on demand service, conducts automated security audits and provides the quickest route to neutralize worms and other emerging threats. Distributed scanning capabilities and unprecedented scalability make QualysGuard the ideal choice for both SMB's and large, distributed organizations. eBay, Oracle, Cigna and McDonald’s are just a sample of our 250 Fortune 1000 and 3000 + customers. Responsibilities The Technical Support Engineer will provide email and phone technical support to our customers, will act as point of contact regarding technical issues, and will work closely with Engineering and QA teams to facilitate feedback. Qualifications •4+ years of experience in a technical support role. •Strong knowledge of current firewall, Intrusion Detection System Brands & technologies, and Vulnerability Network Scanners ( Nessus, nmap, Cybercop, ISS Internet Scanner). •Knowledge of NIS, NFS, DNS, ACL, server/client configuration, TCP/IP networking hardware, protocols, and LAN configuration, knowledge of LAN and WAN technologies and web security architectures. •Preferably the candidate would have some knowledge of major web server software (IIS, Apache, Websphere, Tomcat, WebLogic), UNIX/Windows web services, and diverse platforms and applications (Linux, Windows 2000, Windows NT, Novell, Lotus Notes, Mac OS). •Strong customer orientation and possess an excellent work ethic. •Outstanding troubleshooting and analytical skills •Excellent written and verbal communication skills •Bachelor of Science, preferably with a major in Computer Science or another relevant field. If interested apply to: <a href="http://tbe.taleo.net/NA8/ats/careers/requisition.jsp?org=QUALYS&cws=7&rid=212" rel="nofollow">http://tbe.taleo.net/NA8/ats/careers/requisition.jsp?org=QUALYS&cws=7&rid=212</a> ]]>

<![CDATA[This is a part time 8 hours a day/3 to 4 days a week Junior Desktop Engineer opening. Only accepting candidates with less than 6 years of prior work experience. (Potential Contract to Hire opening) Desktop Engineer to provide hardware, software, and network support, including trouble resolution for end-users; daily responsibilities will range from workstation troubleshooting to Blackberry support and will include special projects as needed Responsibilities: ·Provide desktop support to end-users running Window XP workstations and laptops ·Track/report support issues through a ticketing system ·Setup and configure new hardware ·Manage user accounts, distribution lists, and security groups in Active Directory ·Configure and maintain workstation and laptop builds ·Provide desktop application support and resolution including support for specialty financial and research applications ·Support Blackberry and miscellaneous electronic devices ·Assist end users with the set up of audio, video and web conferencing ·Support and assist users with Avaya and IPC trading phone system ·Provide support for digital imaging, fax and printing ·Provide remote assistance for users across the globe ·Maintain hardware and software inventory ·Provide support for specialty financial applications Cont: Required Skills: ·Bachelor's degree or equivalent experience ·2+ years of experience with Windows XP and Server 2003 operating systems ·Working knowledge of TCP/IP, DNS, DHCP and Microsoft Active Directory ·Experience with desktop imaging software, Ghost ·Excellent knowledge of Office 2003/2007 suite ·Prior experience in financial services (i bank, private equity, vc) ·Ability to take ownership of end user issues ·Experience supporting VPN clients ·Excellent communication, problem solving and customer service skills ·Ability to proactively identify risks and problems in the IT infrastructure ·Ability to set priorities and be flexible in a fast-paced environment ·Experience with remote desktop applications (RDP, VNC) Preferred Skills: ·Experience creating and managing Group Policy Objects in Active Directory ·Experience with the Windows 7 and Windows Server 2008 operating systems ·Experience with Lifesize or equivalent videoconferencing equipment ·Knowledge of IT security best practices and experience with portable device encryption ]]>

<![CDATA[Bio-Rad, a world leader in life science research products and clinical diagnostics, is seeking a temporary experienced Sr. Electronic Technician. Bio-Rad has an immediate need for two temporary Sr. Electronic Technicians. Will support a major platform development effort within LSD. Will support the electrical engineering team with build and test skills. Education: ASEE or equivalent. 5+ years working in an electronics laboratory environment. Hands on experience with electronics assembly from component level to sub-assembly required. Basic troubleshooting skills required. Useof Oscilloscopes, DVMs, Power Supplies, etc. Use of emulators (JTAG) a plus. Proficient use of soldering/rework tools, including fine pitch (NASA certified a plus). Working knowledge of OrCad, PADS Logic, a plus. Familiarity with compliance testing (EMI/RFI, Safety) a plus. Management of BOMs and othr associated documentation a plus. HOW TO APPLY: For immediate consideration, please apply to job LT10-002, <a href="http://sh.webhire.com/servlet/av/jd?ai=378&ji=2469869&sn=I" rel="nofollow">http://sh.webhire.com/servlet/av/jd?ai=378&ji=2469869&sn=I</a>. Bio-Rad is an AA/EOE.]]>

<![CDATA[Major Job functions: In this role you will support daily Engineering activities relating to developing and maintaining internal tracking systems including Q/A, Mfg and Document Controls. Functional relationships: Work with and support engineers, technicians, manufacturing, vendors, sales and marketing. Core Responsibilities: • Enter and Modify BOMs in Expandable MPR • Compile and maintain System Folders and track progress • Streamline and maintain document control and procedures including ECN, ECR, Q/A, S/N log, International Tracking and Service reports • Design Applications for Word and Excel using Visual Basic • Coordinate weekly Q/A meetings • Create documentation flow diagrams • Act as liaison for international manufacturing issues • Help with other assigned tasks as needed Required Skills: • Work well in a team atmosphere with customers and peers • Proficient in written and spoken English. • Proficient with Microsoft O/S and MS/Office products (Word, Excel, PowerPoint). Desirable Skills and or willingness to learn: • Visual Basic programming • CAD software, Solidworks, Autocad • Expandable software, Made to Manage, MPR Education: B.S. Degree in a technical field of study from an accredited university preferred. ]]>

<![CDATA[Yield Engineering Systems (YES) has built process control equipment to meet the needs of innovative engineers for over 25 years. We understand the constant pressure engineers are under to build more, better, faster. That’s why we’re here! Visit us at www.yieldengineering.com. Y.E.S. is seeking exceptional people to join our team. We are looking for people who enjoy the challenges of working in the high tech world of Semiconductor Equipment. The ideal candidate would be dedicated to customer satisfaction and a self starter. Y.E.S currently has an excellent entry level opportunity for a career minded individual that will be responsible for preventive maintenance, troubleshooting, repair, and testing of Y.E.S. equipment. Basic understanding of electrical circuits. Computer proficient including Microsoft Word, Excel, and outlook. Good oral and written communication. Position requires travel up to 50% for start-ups and maintenance. Good mechanical skills. Valid Driver’s license with a clean DMV record. Valid Passport is required. (Can be obtained after hiring). Yield Engineering Systems, Inc. Offers a competitive benefits package including a 401k plan. Entry level Salary Range $10 -15.00 per hour depending on experience. Please email your resume and salary requirements to resumes@yieldengineering.com ]]>

<![CDATA[<center><img src="http://www.jobelephant.com/banners/1710.gif"></center> Executive Director of Information Technology Services and Support   The Director of Information Technology Services and Support is responsible for recommending technologies that best support future development and direction; determining which technologies will have the greatest impact on education; conducting technical evaluations and studies; improving Information Systems and Services effectiveness and efficiency; addressing the shorter technology life cycles; allowing users to access information; creating new ways to retrieve data easily; identifying standards; and preparing and monitoring a variety of funding sources and budgets. This is a full-time, 12 months per year, classified management position.   Position Purpose: Reporting to the Vice Chancellor of Administrative Services, the Executive Director of Information Technology Services and Support provides leadership for the planning, development, acquisition, and operation of networking and communications services, information systems, and data administration; develops information architecture and standards; oversees enterprise servers, phone systems/services, reprographics and distributed computer operations; maintains data and voice communications, data administration, applications implementation and support, and new systems acquisition and implementation; assesses and applies new technologies. Provides operational support and management for networks, computer systems, telecom, helpdesk, lobby reception, crisis communication and email and manage the development of network systems design and coordinate technology for construction projects.   Duties and Responsibilities: 1. In collaboration with the colleges, develops and articulates a shared vision of technology uses and benefits. 2. Provides direction and clearly describes methods to improve district administrative information and instructional and student services technology delivery and efficiency. 3. Provides district-wide leadership to assure the integrity, reliability, storage and security of computerized electronic information. 4. Develops and coordinates district-wide long and short-range plans for systems development, and implementation, systems maintenance, production activities, and support services. 5. Manages complex selection and conversion processes. 6. Provides technical advice and guidance to district and college administrators, faculty, and classified staff, and technology groups on the design, installation, modification, and operation of college-based information and communication systems projects and equipment. 7. Develops, implements and manages budget and operating policies, procedures, and objectives for information technology and information systems expenditures for multi-faceted use by and service to the colleges and district office. 8. Establishes realistic standards for the acquisition, acceptance, and use of both hardware and software; monitors compliance with established standards; manages the development, implementation, and maintenance of computer acquisition processes, including both contributions and purchase; manages installation, maintenance, and repair activities. 9. Directs, supervises, and evaluates department staff while establishing and maintaining a climate that encourages the development and retention of competent staff, high level morale, and achievement of district goals. Participates in selecting employees; train, counsel, discipline and terminate personnel according to established policies and procedures. 10. Assures compliance with the District's Injury and Illness Prevention Program by providing motivation, incentives and discipline to assigned staff; maintains a safe work environment, enforcing safe work practices, reporting and investigating accidents, maintaining necessary documentation and requiring employees to receive mandated training. 11. Interfaces with industry and academic organizations to maintain state-of-the-art knowledge in emerging technologies, and enhance the district's image. 12. Identifies and monitors mandatory and appropriate communication standards and protocols, and standards of hardware and software. 13. Supports, implements and promotes compliance with the District's Diversity Plan in all aspects of employment and education; encourages cultural and ethnic diversity in staffing, curriculum, programs and services. 14. Serves as the District's liaison with the Office of the Chancellor, California Community Colleges, in the development of systems as well as with local agencies and vendors. 15. Supervises Datatel/Colleague application, support and services; provides training for District employees. 16. Supervises, coordinates and plans operations of Helpdesk services. 17. Plans, organizes, controls and directs the activities related to management of the District's Lobby reception and phone operators. 18. Manages the District telephone systems including switch systems, remote systems, voice mail system and incoming call directory; communicates with system manufacturer technical support regarding system maintenance, security screening, changes, upgrades and related matters; processes user requests for additions, changes or deletions; updates system software as necessary; coordinates upgrades with appropriate personnel and system manufacturer. 19. Manages and coordinates the Reprographics and Mail room department. 20. Performs related duties and responsibilities as assigned.   Duties and Responsibilities Continued: Not applicable   Knowledge: 1. Mission and objectives of the District as they relate to information systems and services. 2. Complex project management, leadership, and supervision. 3. Understanding of changing management, contracting, negotiating, financing, action planning, and strategic planning processes and procedures. 4. District's Injury and Illness Prevention Program. 5. Enterprise servers, Personal Computers and new and emerging accompanying technologies. 6. LAN and WAN Networking architectures and features of VPN, VLAN, and QOS. 7. PBX and VoIP Infrastructure systems and architectures. 8. Open source and other transformative technologies. 9. Printing and reprographic technologies. 10. Policies and procedures related to community colleges and federal grants. 11. Educational institution operation, related laws, regulation, public policies and administrative practices. 12. District's Diversity Plan as it relates to all aspects of employment and education. 13. Principles, theories, methods, materials, media and equipment used in the analysis and development, design, installation, operation and maintenance of telecommunications, LAN and WAN technologies and servers including the operating systems, applications, protocols and topologies. 14. Intrusion detection, SPAM, Network security requirements, procedures, implementation and administration. 15. Management of multiple types of servers, including E-mail, Web, Network Monitoring, Disaster Recovery, File, Print, Application and Database servers. Skills and Abilities: 1. Demonstrate sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability and ethnic backgrounds of community college students and staff. 2. Provide leadership in planning and implementing a complex and integrated program of information technology that supports teaching and learning and student success. 3. Communicate effectively both orally and in writing, including writing complex proposals and producing written market-oriented material. 4. Ability to develop a Request for Proposal (RFP), analyze responses with regard to requirements and negotiate contracts and licensing with contractors and technology vendors. 5. Strong conceptual skills and analytical abilities. 6. Demonstrate commitment to customer service and end user satisfaction. 7. Organizational skills, with ability to manage several projects at one time. 8. Computer literacy and competency. 9. Competency in UNIX, Oracle, and Network, Phone, and System architecture. 10. Develop and maintain interoperable network and telecommunications systems and assure network and data security. 11. Analyze complex personnel and network telecommunications issues or problems, evaluate alternatives and make sound recommendations. 12. Analyze and define user problems and/or requirements and develop efficient, cost-effective network systems solutions, while communicating options and ramifications to stakeholders. 13. Provide opportunities for training of staff and end users. Working Conditions: Typical office environment.   Minimum Qualifications: 1. Master's degree in management information systems, computer science, electrical engineering, business administration or related field or an equivalent combination of education and experience, for which similar knowledge and abilities could be acquired. 2. Five years increasingly responsible experience in the senior administration of computing information technology services with extensive network systems and complex information systems. 3. Demonstrated sensitivity, knowledge, and understanding of the diverse academic, socioeconomic, gender, cultural, disability, and ethnic backgrounds of the students we serve; and sensitivity to and knowledge and understanding of groups historically underrepresented, and groups who may have experienced discrimination. 4. Success integrating diversity as appropriate into the major duties outlined in the job description and in the duties listed in the District's hiring policy or demonstrated equivalent transferable skills to do so.   Does this position accept online applications? Yes   Opportunity Type: CLASSIFIED MANAGEMENT EMPLOYMENT OPPORTUNITY   Posting Date: 07-27-2010   Closing Date: 09-14-2010 First Review Date (if Open Until Filled): Not applicable   If No, please specify Not applicable   Posting Number: 0010204   Work Location District Office   Division: No Response   Position status: Full-time   Academic Position Type: Not Applicable   Academic Position Term: Not Applicable   Salary Range: $116,759 - $135,164 Annual Salary (Range 34: Management Salary Schedule Fiscal Year 2008-2009 - Salaries are non-negotiable. Starting placement is generally at Step 1)   Benefits Available: Medical, dental, vision, life insurance, income protection and retirement. Management positions include 20 vacation days, 17 holidays, and 6 administrative leave days per year.   Employment Start Date: As soon as possible   Special Licenses, Certificates, etc.: Not applicable   Desired Qualifications: Not applicable   Job Category Executive/Administrative/Managerial   Classified Position type: Classified Management   Classified Position term: Regular   Equivalency Information: Every two years of directly related experience can be considered as equivalent to one year (30 units) of formal higher education.   Application Procedures, Notes and Contact Information Interested internal and external applicants MUST by the closing date SUBMIT ONLINE ALL of the following materials to be considered for the position (as prompted via the following URL: <a href="https://jobs.sjeccd.org" rel="nofollow">https://jobs.sjeccd.org</a>. Click "Apply for this Posting"): 1. A completed online San Jose/Evergreen Community College District ADMINISTRATIVE/MANAGEMENT POSITION APPLICATION 2. COVER LETTER (Must state how you meet ALL the minimum qualifications in EDUCATION and EXPERIENCE as described in the job announcement Minimum Qualifications section. Also, state how you meet other qualifications) 3. RESUME 4. TRANSCRIPT(S) (unofficial or official copies) for stated degrees and/or completed coursework units having the degree confer/award dates circled. Official transcripts will be required prior to employment start date should the position be offered. ABOUT TRANSCRIPTS: If you do not have an electronic version of the transcript, you can get it scanned at Kinkos, Office Max, Office Depot, Staples, etc., then attach the electronic version of your transcript to this online application at the later part of the application process. If you are current employees and have transcripts on file, you must schedule with Human Resources to come in and get your transcripts from your personnel file and submit by the closing date. IMPORTANT NOTES: 1. Only complete application materials will be considered (No exception for internal applicants). Application materials must include: a. ADMINISTRATIVE / MANAGEMENT POSITION APPLICATION, b. COVER LETTER, c. RESUME, and d. TRANSCRIPT(S) of stated degrees/coursework. (The criminal history explanation if any will NOT be forwarded to the screening committee) 2. Incomplete application packet and/or documents received by Human Resources after the closing date will not be considered (No exception for employees or non-employees). 3. Applications not having all required minimum qualifications in education and experience as stated in the Minimum Qualifications section will not receive further considerations. 4. Letters of Recommendation are not required and will not be included in the application packet. Additional documents that are not requested may not be included. 5. DEGREES must have been awarded by a college or university ACCREDITED by an accrediting body recognized by the U.S. Council on Post-Secondary Accreditation and/or the U.S. Department of Education. 6. FOREIGN DEGREES: Candidates with DEGREES and CREDITS earned outside of the United States must provide official certification of equivalency to U. S. degrees by a certified U. S. credential review service, must have a U.S. evaluation (course by course of the transcripts) and must be submitted with the application. Simple translation of the language on foreign transcripts, coursework, or similar will NOT suffice; thus will cause the application packet to be judged as incomplete. 7. Upon hire the successful candidate must provide the required documents of identity and authorization to work and attest he/she is authorized to work in the United States. 8. Application materials become the property of the district and will not be returned or duplicated. 9. Travel expenses to attend the interview are the responsibility of the candidate. 10. Meeting the minimum qualifications does not assure an interview. 11. The District may re-advertise, delay, choose not to fill the position, or choose to fill more than one position. For assistance, contact: Office of Human Resources, Employment Services 4750 San Felipe Road, San Jose, CA 95135 Phone: (408) 270-6414 Fax: (408) 223-6341 Email: Hremploymentservices@sjeccd.edu   Equal Opportunity Employer Statement: San Jose/Evergreen Community College District is an Equal Opportunity Employer committed to nondiscrimination on the basis of ethnic group identification, race, color, language, accent, immigration status, ancestry, national origin, age, gender, religion, sexual orientation, transgender, marital status, veteran status, medical condition, and physical or mental disability consistent with applicable federal and state laws. Contacts: Title IX Officer: Dr. Elaine Burns (408) 288-3191; Section 504 /ADA Officer: VP of Administrative Services (408) 288-3723. Reasonable accommodations will be provided for applicants with disabilities who self-disclose.   About San Jose/Evergreen Community College District The San Jose/Evergreen Community College District consists of two colleges. The metropolitan San Jose City College located just minutes from downtown San Jose, established in 1921, and the park-like Evergreen Valley College located in southeast San Jose at the foot of the Diablo Mountain range, which opened in 1975. The District is represented by dedicated and talented employees who are passionate about providing our student population with the best educational experience possible. The District recognizes that cultural diversity in the academic environment promotes academic excellence; fosters cultural, racial and human understanding; provides positive roles models for all students, and creates an inclusive and supportive educational and work environment for its employees, students, and the community it serves. With enrollment of approximately 26,000 per semester, and an extremely diverse student population (Hispanic/Latino 32%, Black/African-American 6%, Asian/Pacific Islander 33%, American Indian/Native American 1%, White/Caucasian 17%, First Generation 60%) attaining educational goals reflecting 34% - AA Degree and Transfer to a 4-Year College/ University, the District's emphasis on student success makes it a recognized educational leader in the State. The District encourages a diverse pool of applicants to serve as colleagues to an existing diverse management team consisting of 28% Hispanic/Latino, 24% Asian/Pacific Islander, 12% Black/African-American, 1% two or more races, and 35% White/Caucasian, as well as encouraging applications from all qualified, outstanding applicants. For complete job description or info on how to apply, please visit: <a href="http://apptrkr.com/154785" rel="nofollow">https://jobs.sjeccd.org/applicants/Central?quickFind=50904</a> <img src="http://jobelephant.com/img.php?id=154785&image=logo"> Copyright ©2009 Jobelephant.com Inc. All rights reserved. <a href="http://www.jobelephant.com/" rel="nofollow">Posted by the FREE value-added recruitment advertising agency</a> jeid-6eb7573eddfbf72b3746fce4ece02f0f]]>

<![CDATA[ Fast growing IT company looking for a self managed, motivated person. Candidate must work on-site, no remote work is allowed. Position is all over the Bay Area. Independent person who can work alone with excellent writing and communication skills, this person must be familiar with creating formal IT documentation. Works with Sales and Management on project proposals, bids, contracts, estimates, and schedules Leads the project team in determining client requirements and translating requirements into operational plans Determines, monitors and reviews all project economics to include costs, operational budgets, staffing requirements, resources, and risk Identifies and assembles the appropriate blend of resources to meet project needs and requirements; manages sub-contractors as required Develops and manages project schedules and budgets in order to deliver the project on-time and on-budget Creates communication plans, ensuring that appropriate information is exchanged among key stakeholders Plans, schedules, monitors, and reports on activities related to the project; including financial health and status of the project; All risks, issues, changes; Deliverables; etc. Undertakes regular status review meetings among project team members and clients Prepares and/or presents project status reports to various levels within management and the client Advises senior management on project management capability and risk Develops project control and reporting procedures and manages changes in operational plan Controls project requirements, scope, and change management issues Establishes appropriate metrics for measuring key project criteria Coaches and advises team members to accomplish project goals, to meet established schedules, and resolve technical/operational issues Manages client's expectations; understands client's point of view & needs Proactively influences clients to apply project planning methodologies Conducts post project reviews / lessons learned Ensures adherence to legally binding requirements Integrates and uses Project Management methodologies Maintains awareness on emerging technologies and project management techniques May manage multiple concurrent projects Please send all resumes to jobs@singlepointoc.com]]>

<![CDATA[Be part of a team of in Network Services (of larger IT dept) that supports and enhances an MPLS network across 40+ office and with 250+ network devices, vast majority are Cisco hardware. Description: Data networking, TCP/IP, OSI model, LAN/WAN, Cisco routing and switching, Cisco Unity and VoIP, Firewalls, IPsec VPN Responsibilities include: - Support, monitor, maintain and enhance WAN/LAN infrastructure supporting business-critical customer service - Support Cisco switches, routers, firewalls, phones, VPN concentrators; Juniper NetScreen firewalls - Build / support connections for site-to-site VPNs and for user remote access - Move/Add/Changes to VoIP phones and related infrastructure - Troubleshoot and quickly resolve network issues Required Skills & Experience: 1.) Thorough understanding of data networking, TCP/IP and OSI model 2.) 5+ years of experience supporting firewalls, IPsec VPNs, routers & switches preferably in a 24x7 Data Center environment 3.) Intermediate to advantaged knowledge & experience with Cisco switching and routing 4.) Familiarity with Solarwinds, Wireshark and other network management and troubleshooting tools 5.) Flexibility to deal with changing requirement, departmental directives and requests. 6.) Must possess strong oral and written communication skills and time management proficiency 7.) Beginner-to-intermediate skills with Cisco Unity, Cisco phone and voice-mail administration. 8.) Basic skills in Routing Protocols (EIGRP, OSPF, BGP), VLANs 9.) Project, inventory and analysis skills for investigating potential savings in maintenance contracts such as Cisco Smartnet Please send all resumes in Word format to jobs@singlepointoc.com.]]>

<![CDATA[If you are interested and qualified, please apply online at the following link: <a href="http://www.openwave.com/careers/search_jobs.html?locale=en-us&cpUrl=http%3A%2F%2Fcareers.peopleclick.com%2Fcareerscp%2FClient_Openwave%2Fexternal%2Fgateway.do%3FfunctionName%3DviewFromLink%26jobPostId%3D7193%26localeCode%3Den-us" rel="nofollow">http://www.openwave.com/careers/search_jobs.html?locale=en-us&cpUrl=http%3A%2F%2Fcareers.peopleclick.com%2Fcareerscp%2FClient_Openwave%2Fexternal%2Fgateway.do%3FfunctionName%3DviewFromLink%26jobPostId%3D7193%26localeCode%3Den-us</a> Position Description Man management: The director will oversee the activities of both individual contributors and managers throughout the designated geographic region. The director is responsible for ensuring all departmental personnel within that region are operating effectively and that all teams are coordinated in their approach. The director is responsible for ensuring requirements, expectations and objectives are consistent and clear to all staff. The director is a point of reference, a guide and mentor for team managers within the designated region. Financial management: The director is responsible for ensuring that appropriate financial constraints are applied equally and consistently across the designated region. The director is responsible for reviewing the departmental budget and ensuring team allocations within the region are correct. The director is responsible for ensuring resources are appropriately controlled, distributed and shared throughout the designated region. Operational management: The director is responsible for input, review and distribution of regional sales funnel, customer segmentation and operational dashboard data across all product lines within the appropriate region. The director will ensure that all teams within the region utilise the data consistently and resources are aligned accordingly. The director is responsible for reviewing Maintenance and Support contracts for the designated region. The director is responsible for customer satisfaction pertaining to technical support throughout the designated region. Functional lead: The director is the functional lead within the designated region. The director will coordinate communication, requirements and activities involving customers, the regional General Manager, Sales, Legal, Finance, Human Resources, Professional Services, Operations, Bid Management and any other relevant parties. The director will be the primary contact within the designated region for all Technical Product Support requirements and/or issues, contractual analysis and review and M&S business. Escalation point: The director is a point of escalation for both customers and Openwave staff throughout the designated region. Technical management: The director is responsible for ensuring support issues are resolved, technical knowledge is distributed and documented, software defects are logged and appropriate resources are allocated, all in accordance with current departmental policies. Partner management: The director is responsible for managing support operations with Openwave’s partners within the region including resource allocation and regular operations and load distribution reviews. New product and version readiness: The director is responsible for ensuring TPS readiness to support products within the assigned product line. This will entail organising training in the new product or version, the creation of knowledge base documentation and provision of technical training to other members of TPS. Crisis management: The director is required to engage in crisis management situations within region as requested by the Crisis Management team. The director is responsible for aligning resources as necessary to respond to and avoid crisis management situations. Time / utilisation tracking: The director is required to log his/her time and utilisation. A tool will be provided for this purpose. All data logged in the tool must accurate and updated at least weekly. This is a key requirement for accurate operational reporting. The director is required to ensure the team’s time and utilisation is accurately recorded and to create and analyse reports using the data submitted by their team members and, as a result, recommend and make changes to workload distribution and/or process. Administration: The director is required to maintain administration of their allocated cases ensuring that case detail and status is accurate and up-to-date at all times. This is a key requirement for accurate operational reporting. Hours of work: Regular working hours are 40 per week, 0900 to 1730, Monday to Friday (excluding public holidays), including a 30 minute lunch break. During these hours, the director is expected to be available for contact by email, M, telephone and pager. Some flexibility may be afforded around these hours and contact methods upon specific written agreement with management. The director is required to attend a nominated Openwave facility during normal working hours unless specifically agreed with management in writing. On-call: The director is expected to be available by pager 24 hours per day, 7 days per week, including public holidays, except when on vacation, sick leave or other valid absence from work. Position Requirements Position Requirements A minimum of 10 years experience in the technical support arena in a software and/or Telco environment. Preferably in a multi-national company dealing with customers and colleagues around the world. Proven technical expertise in mobile and/or internet technologies with demonstrable problem solving skills and the ability to articulate and present technical solutions to address business problems. Outstanding interpersonal and communication skills, both written and verbal with the ability to develop and maintain strong working relationships at all levels both with the customer and internally. The ability to work under pressure and manage critical situations, influencing without direct authority. Politically astute with an understanding of commercial impacts and principals. Operationally driven and experienced in a results-driven environment. Very customer focussed, self-motivated and strong team player. Preferably holding a scientific degree, a flexible approach and willingness to travel is essential. At least 7 years experience in a management role demonstrating the ability to mentor and give direction to others and the ability to work with independence, autonomy and self-reliance. An experienced leader in the field of technical and customer support with demonstrable knowledge of contracts, customer communication and performance management. Company Description Openwave Systems Inc. (Nasdaq: OPWV) is a global software innovator delivering context-aware mediation and messaging solutions that enable communication service providers and the broader ecosystem to create and deliver smarter services. Building on its mobile data heritage, Openwave mobilizes the Internet with predictive solutions fueled by real-time analytics that mediate among all different ecosystem elements, enhancing every mode of IP traffic. The result can provide customers with a 360-degree view of their network, devices and services, and enables them to proactively optimize network resources, quickly launch smart mobile services, and provide a contextually relevant user experience. For more information please visit www.openwave.com. Openwave is an Equal Employment Opportunity, Affirmative Action Employer that complies with all US federal and state laws regarding non-discrimination. ]]>

<![CDATA[Position: Software Solutions Implementation Consultant Type: Permanent, Full-time Salary/Pay: Commensurate with experience and please provide salary requirements Location: San Jose/San Francisco, CA Description: celum America is a fast growing software and professional services company seeking a Software Solution Implementation Consultant for its San Jose/San Francisco, CA location. celum America is a global software vendor. celum products automate marketing, communications & sales processes. Summary/Objective: Software Solution Implementation Consultant will be the key contributors in the implementation of the celum solution for our customers. The underlying goal of the celum Professional Services organization is to make our customers successful. We do this by properly setting and managing customer expectations and implementation of the package. Implementations include configuration and setup of the application, business process review and training. Post-implementation support will also be required. As SSIC you will provide the Sales Account Executives technical assistance in pre- and post-sales engagements. Identify and technically qualify new business opportunities .Participate in the development of the business and technical strategy, including RFI/RFP responses, sizing and architecture outlines, and coordinating with Professional Services and Alliance partners to win new customers and proliferate usage within the existing customer base. Skills/Requirements: • Ability to work on multiple priorities and/or projects simultaneously • Strong customer relationship skills • Excellent verbal and written communication skills • Problem-solving abilities and ability to meet reasonable deadlines • Strong team player, ability to build positive and collaborative relationships within the celum organization and with customer personnel • Willingness to develop professionally • Ability to work with little supervision Technical Skills/Requirements: • experience in a scripting language (PHP5) • Java, J2EE, JSP / Servlets, n-tier architecture and OR-Mapping • DBMS (MySQL, Oracle, SQL Server) Education and Experience: • Bachelor’s Degree in Computer or Business field is required • 2+ years consulting experience with professional services firm or software company delivering software implementation services, or similar industry experience is preferred. Other Requirements: • Must be United States Citizen or legal resident an German speaking a plus! • Willingness to travel 20%, as dictated by assigned project(s) • Initial training to be provided in Austria with a required stay of several weeks Contact: jobs@celum.com or see visit the career section at www.celum.com • Principals only. Recruiters, please don't contact this job poster. • Please, no phone calls about this job! ]]>

<![CDATA[International Rivers is a non-profit advocacy and analysis organization headquartered in Berkeley, California, and with staff and consultants currently working from Baltimore, Brazil, Switzerland, Thailand and Cameroon. International Rivers supports communities around the world in protecting their rivers and rights. We work to halt destructive dams and encourage better methods of meeting needs for water, energy and protection from floods. We are seeking a part-time IT Administrator to provide technical support and perform routine network administration tasks in our downtown Berkeley office. The IT Administrator is responsible for overseeing all aspects of International Rivers’ cross-platform network. The ideal candidate for this position is technically proficient, skilled at teaching, possesses an excellent attention to detail and is interested in our work. Application requirements: <ul> <li>Send a complete resume and cover letter (cover letter can be the body of the email) <li>Address specifically how your skill set is applicable to the position, using the required qualifications and experience section below <li>Tell us why you are the best person for the job </ul> Specific responsibilities include: <ul> <li>End-user support, troubleshooting and ongoing maintenance of approximately 25 workstations (mix of XP and OS X) <li>Ongoing maintenance of application & file server (Windows Server 2003) <li>Installation and configuration of new workstations, servers, and peripherals <li>Purchasing, vendor relations, and active participation in IT Department planning and budgeting <li>Maintenance/authoring of IT documentation including: user guides, software/hardware inventory and network infrastructure <li>Staff, intern, and volunteer tech orientation & training </ul> Required qualifications and experience: <ul> <li>Possession or pursuit of a Bachelor's degree in a computer-related field, or equivalent experience <li>Minimum 2 years experience in IT Administration <li>Experience providing end-user support on PCs and Macs <li>Strong knowledge of: <ul> <li>Operating Systems: Windows XP, OS X, Windows Server 2003 <li>Networks: File shares, NTFS permissions, printers, general TCP/IP networking <li>Hardware: Hands-on experience with both PC and Mac hardware troubleshooting and replacement</ul> <li>Experience with: <ul> <li>MS Office, Acrobat, Skype, Firefox, Thunderbird, Mac Mail, FileMaker, Anti-Virus </ul></ul> Preferred qualifications and experience: <ul><li>Previous experience in a nonprofit office setting <li>Technical teaching/training experience <li>Administration of edge devices (routers, switches, VPN) <li>Experience with LAMP servers (Linux, Apache, MySQL, PHP) <li>Experience with batch and/or bash scripting <li>Knowledge of common open source software packages (OpenOffice, GIMP, VLC) <li>Experience with Drupal (or other Content Management Systems) <li>Dedication to our mission, patience and a sense of humor </ul> International Rivers offers a stimulating, casual and flexible work environment. The IT Administrator work schedule is somewhat flexible: requiring an average of 20 hours per week between 9:00am-5:00pm, with occasional after-hours or weekend work. Pay range is between $18-22 per hour DOE. Our benefits package includes health insurance and excellent vacation and sick leave. Qualified applicants are encouraged to send a cover letter and resume to International Rivers, ATTN: IT Admin, 2150 Allston Way, Suite 300, Berkeley, California 94704; fax to 510-848-1008; or e-mail to jobpost@internationalrivers.org (please include the subject line: IT Admin). International Rivers is an equal opportunity employer and encourages applications from all qualified candidates regardless of age, class, disability status, ethnicity, gender, race and sexual orientation. We also participate in the First Source program of the City of Berkeley. Qualified First Source participants are encouraged to apply.]]>

<![CDATA[Looking for a Diagnostic/ General repair Technician for Domestic and Japanese Vehicles. Benifits, 401k, Bonus, Hours of 8-5 M-F Must Have Clean DMV. Busy, Productive Shop looking for an addition to our fast growing and prosperous family. Please send resume to (Fax) 925-228-5756 or reply to this post .]]>

<![CDATA[<img src="http://www.jobscore.com/images/accounts/header_toktumi.png"> Technical SupportToktumi – <a href="http://www.toktumi.com" rel="nofollow">www.toktumi.com</a> - is looking for Technical Support. This hands-on position will be located in San Francisco, CA.One of Toktumi’s applications is Line2, the highly successful iPhone and iPad app that consistently ranks among the top business apps in the iTunes AppStore. To learn more about Line2, check out New York Times Technology Editor David Pogue’s review video at <a rel="nofollow">http://www.line2.com </a> Responsibilities: -2+ years experience technical customer support for IT with customer-facing Web applications and/or VOIP telephony. -Answer email/phone inquires -Assist customers in using website functionality to configure accounts -Assist customers deploying and using VOIP software on their PCs and smartphones -Test and report site/service issues to engineering -Monitor and maintain list of prioritized customer requests -Assist in performing signups and requested cancel transactions -Close sales of new customers -Perform refund transactions via credit card gateway -Monitor fraud -Submit and monitor number port requests -Develop knowledge base of FAQs and relevant answers -Respond to customers using CRM -Handle escalations from chat team and assist with live chats as neededYou are patient and friendly and understand or at least are not intimidated by Windows sound devices, control panel and device manager, client/server technologies and optimally have some familiarity with Administrative back-end web tools. You are thorough and have great attention to detail. About Toktumi: Toktumi – www.toktumi.com - is a venture-backed startup based in San Francisco, CA that offers a hosted PBX platform and VoIP applications for the web and mobile devices. We have won praise from The New York Times, TechCrunch, GigaOm, TUAW and Mashable, among others. Line2, initially released in February of 2010, is enjoying kudos and high download rates from the iTunes appstore. Recently, Toktumi/Line2 was listed in Entrepreneur Magazine’s Annual Top 100 Brilliant Ideas List- <a rel="nofollow">http://www.entrepreneur.com/magazine/entrepreneur/2010/june/206722.html </a>. And, Toktumi/Line2 has been named a top 25 innovative product for 2010 by Laptop Magazine - <a href="http://www.laptopmag.com/mobile-life/most-innovative-products-2010.aspx?page=5" rel="nofollow">http://www.laptopmag.com/mobile-life/most-innovative-products-2010.aspx?page=5</a> . <a href="http://www.applytracking.com/x.aspx?track=2aNq0Lh7wH4%2bdxNsiNNbWIZhgMHnkS7rAgZPT36nc33QF%2bM5rI5YJ6RgBHE8LuiQXr0kMaGdfS8BrG6IF8wjzTr8sW7Y9QKY" rel="nofollow">Click Here to Apply</a> <img src="http://www.applytracking.com/x.aspx?track=M20darETc80fmRVjAk627gJNcm61jSDGBohDvwoUxNlAkFMbZ2A2hWT9eO0gMaal32LL18oCVqZht1ukQk9Kdg%3d%3d"> ]]>

<![CDATA[Sacred Heart Schools, Atherton (SHS) is seeking excellent candidates for a full-time Technology Support Specialist position in the Information Technology department. SHS Organizational Overview Founded in 1898, SHS is a Roman Catholic, coeducational, independent school and is comprised of four divisions: SHS Preschool and Kindergarten, SHS Lower and Middle Schools for grades one through eight and Sacred Heart Preparatory for grades nine through twelve. Located on a beautiful 64‐acre campus in the San Francisco Bay Area, SHS is one of 21 schools in the U.S. Network of Sacred Heart Schools and is affiliated with a network of over 200 Sacred Heart schools worldwide. The school's mission is to educate the whole child to be a leader who loves God and serves others. SHS employs over 200 full‐ and part‐time women and men with a strong commitment to diversity. Nearly 25% of the 1,000+ students are students of color; a significant percentage of the student body receives need‐based tuition assistance; many graduating seniors earn recognition in the National Merit Scholarship program; 100% of our graduates are accepted into four‐year colleges. The annual budget of SHS is more than $30 million and the endowment is nearly $40 million, both growing rapidly in recent years and expected to continue growing as enrollment increases toward 1,200 students, and as a result of the capital campaign. Summary of Position The successful candidate will provide hardware and software support to students, staff, and faculty on campus. This includes software, hardware and operational support to ensure minimal down time and greatest productivity. In addition, duties will include installing and maintaining computer systems including software and hardware. SHS is a one-to-one tablet school, in which all students in grades six and higher will have their own tablet computer for individualized instruction, corroboration, and 21st century learning activities. Required qualifications include: • Four or more years of supporting multiple users in a Windows environment, including Office, One Note, other “inking” software, and digital media creation (podcasting, student videos, etc.). • College degree in education technology, or other technical field. A very high demonstrable technical aptitude and more professional experience might, in some circumstances, be an acceptable substitution for one of these degrees. • Four years supporting Windows OS (up to Windows 7), applications and hardware • Ability to provide inspirational support, advocacy and technology leadership to faculty and students. • Ability to diagnose and solve wide a range of problems with operating system, hardware, and applications efficiently and effectively. • Strong organizational skills; ability to manage interrupt-driven workload. • Strong understanding of the Windows operating systems (predominantly Vista and Windows 7), Windows servers (from a user’s perspective), wired and wireless networking. • Proven time management skills; ability to prioritize support requests, and work on multiple tasks with minimal supervision, and escalate support requests as necessary to ensure that all support requests are resolved within acceptable time frames. • Concentration and attention to detail. • Effective, polite and eager communicator, both written and verbally. Calmness and rationality with a strong focus on the customer. • Professional demeanor at all times. • Demonstrated experience in current technologies including state-of-the-art hardware and software capabilities. • Fluency in reading, writing and speaking in English. • Ability to work well with K-12 students and with adult colleagues; willingness to be an active, enthusiastic member of the tight-knit SHS community. • Commitment to equity and inclusion. Preferred qualifications include prior experience in a school environment. Job Duties Job duties include, but are not necessarily limited to: • Providing help desk / technical assistance and support for all technology users for client hardware and software issues on campus or using school technology. This will involve creating and maintaining logs of issues, prioritizing them and communicating resolution times with users. • Providing end-user training as needed for hardware / software / network technologies. This may involve writing “how-to” documentation and creating a web-based (browser) reference system. • Fully resolving all technical issues by identifying and implementing solutions. • Identifying when system problems require larger-scale resolution, such as manufacturer training, product replacement or upgrade. Employment This is a year-round position. The advertised position offers competitive compensation. SHS has a policy of making health and welfare benefits available to employees, subject to the plan parameters, including medical and dental coverage. In addition, all employees are eligible to enjoy a prepared lunch each school day starting on the first day worked. To Apply Please apply online by sending a resume and cover letter to hr@shschools.org. Or, you may mail or fax your resume and cover letter to: Sacred Heart Schools 150 Valparaiso Avenue Atherton, CA 94027 ATTN: HR/ Tech Support Specialist 2010 Fax: (650) 472‐4099 Please reference Tech Support Specialist 2010 when submitting your resume and cover letter for consideration. You MUST indicate Tech Support Specialist 2010 in the subject line of an email submission. Applications will be reviewed on a rolling basis; positions will remain open until filled. Pre‐employment background screening is required for all positions. For more information on Sacred Heart Schools, Atherton, please see our website at: <a href="http://www.shschools.org" rel="nofollow">http://www.shschools.org</a>. Sacred Heart Schools, Atherton believes that each individual is entitled to equal employment opportunity without regard to race, color, age, disability, national origin, gender, sexual orientation, marital status, ancestry, genetic information, citizenship, veteran status, or any other class protected under federal, state or local laws. As a faith-based institution, we reserve the right to use religion as a criterion in hiring decisions, as permitted by law, as it relates to performing essential job duties. ]]>

<![CDATA[Technical Support Technician We are looking for bright and motivated individuals who will focus on hardware inventory support (machine reimaging and deployment) 1-2 years experience in an IT-related role is preferred. This is an entry-level, full-time position. Must have superior communication skills (written and verbal). Bachelor's degree preferred. Must be able to lift 50 pounds. ]]>

<![CDATA[If you have a passion for solving complex and interesting problems, have amazing people skills, and speak SQL, we want to hear from you! i2i Systems develops software that empowers healthcare organizations to deliver on the promise of Smart Healthcare: quality-focused, patient-centered and proactive. i2i Tracks, the company’s flagship product, is used by over 700 healthcare delivery sites nationwide to lower their costs and generate new revenues. The Software Application Specialist will serve as the primary point of contact for customer needs, application assistance and other product issues. The successful candidate must be technically savvy, possess problem-solving and troubleshooting skills, be a quick learner, and have a strong desire to provide exceptional customer service, while meeting the following requirements: - B.S. degree in a relevant or related field - 3-5 years customer support experience - Health Information Technology (HIT) marketplace and SQL database products experience - HL7 or EDI messaging, networking, TCP/IP, SFTP, VPN protocols - Working knowledge of Salesforce.com or similar CRM support system - Strong analytical and problem solving skills with the ability to perform data analyses - Strong written and verbal communication skills with excellent comprehension skills - Ability to work in a fast-moving and dynamic environment Successful candidates will also have experience working in the following types of companies: AllScripts, GE, IBM, inteGreat, McKesson, Microsoft, NextGen, Oracle, SAP, Siemens To apply, please submit a cover letter and your resume to: careers@i2isys.com. Please specify your salary requirements in your cover letter and include the position title (Software Application Specialist) in the subject line of your message. Please no phone calls. We are proud to be an equal opportunity/affirmative action employer.]]>

<![CDATA[<h2>Like Computers? Enjoy Data Center Work? Lots of technology to play with?</h2> <h3>How about an opportunity to work with the latest toys in the best colos WITHOUT life-killing hours?</h3> <img src="http://www.standsure.com/images/penguin.jpg"><img src="http://www.standsure.com/images/infra.jpg"><img src="http://www.standsure.com/images/standsure.jpg"><img src="http://www.standsure.com/images/infra2.jpg"><img src="http://www.standsure.com/images/cacti.jpg"> <h4><a href="http://www.standsure.com" rel="nofollow">Stand Sure Systems</a> provides engineering and system administration to tech start-ups. We do everything from core network design and implementation to complete build-outs and system administration of new sites. Most of our work is LAMP, but there is lots of variety. Many of our clients are brand new, some are companies you have heard of and may use yourself.</h4> We have a good time working with smart people and very cool things -- but we aren't trapped in cubicles for 80 hours per week. If that sounds interesting, read on... Full-time & part-time positions available for Data Center Techs doing system installation, server configuration, cable management, and all other forms of bringing up new dot-com infrastructures in data centers from San Jose to San Francisco. Positions require experience in racking and cabling servers and network equipment in colocation facilities. Ability to do proper cable management, safely run power and cross-connects, and maintain an accurate inventory are required. The ability to kickstart Linux servers and use Linux via the command line interface would set you apart. Use of blogs, wikis, Nagios, Cacti, cron, BASH and ticket systems such as RT very helpful. Programming experience is not needed, but actual data center experience is an absolute must. Strong process-orientation and ability to follow change management and engineering policies is critical. Must be able to lift 50 pound servers into a data center rack. Stand Sure Systems is a fast-paced environment where self-motivation and solid learning is rewarded with greater opportunity and experience. Must be authorized to work in the United States. Positions available as a 1099 independent contractor and/or a W-2 employee. A background check will be required. This is NOT a telecommuting job, as most work will be done in our office or in colo facilities. Learn more about Standsure at: <a href="http://www.standsure.com/" rel="nofollow">http://www.standsure.com/</a> E-mail a pdf version of your resume to <a href="mailto:jobs@standsure.com" rel="nofollow">jobs@standsure.com</a> if interested. Principals only. MS-Word documents are not accepted. UPDATE: This position requires the defined skills and experience. It is NOT an internship or a post-college position.]]>

<![CDATA[Business Analysts/Business Intelligence Application Administrator Acts as system administrator and subject matter expert for assigned software applications. Performs troubleshooting, research, and makes recommendations related to moderately complex production related issues. Utilizes system expertise to complete assigned internal service requests and obtain user sign-off. Utilizes system expertise to complete assigned internal service requests and obtain user sign-off. Maintains, reviews, and designs/develops the specifications of a variety of moderately complex reports using various divisional business applications. Assists in creating specifications, designing and implementing project plans for system/software upgrades and installations. Essential Job Function • Performs moderately complex system administration tasks such as updating review rules, decision matrices, quarterly document updates, and other items for designated systems • Troubleshoots system issues to determine if problems can be resolved internally or require vendor support • Acts as a liaison with other departments and outside vendors when required for production support • Works on assigned moderately complex service requests submitted by users for changes to systems administered, including process improvements, operational changes, and business process modification • May interpret user specifications to crate/modify management reports or documents (letters and faxes) based on requests received • Develops and maintains procedural documents for internal processes • Maintains a working knowledge of current and emerging technologies • Performs System Support Specialist functions, as required • Knowledge of SQL databases, financial calculations and general algebraic statement structure • Thorough knowledge of Crystal Reports, Excel, and Microsoft Access • Experience in troubleshooting based upon system familiarity and escalating follow-through • Experience in participating in computer system related projects and implementations. Interface with management level personnel to facilitate coordination, information gathering and/or implementation of assignments by projects. • Experience in reviewing of report information in order to accomplish reasonableness and accuracy prior to presentation to management level personnel. Experience 3-5 years systems related experience Education Associate’s Degree in Computer Related field - Required Bachelor’s Degree in Business Technical related area - Preferred ]]>

<![CDATA[<big> Storage Admin who wants to move into Enterprise Storage sales</big> We are looking for an experienced storage admin who feels burnt-out by long hours and fixing problems late at night and over the weekend. This is your opportunity to use your skills and move into high-paying Enterprise Storage sales. You must be very knowledgeable with NetApp storage. We will teach you the sales skills. Strong technical knowledge of storage is necessary, because most customers will engage Enterprise Storage Sales people in detailed technical discussions right away. People in Enterprise Storage Sales can make hundreds of thousands of dollars per year. Berkeley Communications is a Platinum Level NetApp Partner. We were founded in 2001 and are located in Emeryville near Ashby and I-80. Our 60,000 sft facility is the length of an entire city block. We also have offices in New York and Los Angeles. Our customer list is comprised of many well known high-tech companies all over the US. ]]>

<![CDATA[With annual growth greater than 50% each year of 2008 and 2009, large enterprise demand for Composite's industry leading data virtualization solutions continues to accelerate. To fulfill this demand and continue our fast-paced growth, Composite is adding an "A player” to our engineering team Composite Software is looking for a Director of Technical Support. In this leadership role, the candidate will be responsible for oversight of the technical solution and support groups within the company. The full-time candidate will be responsible for handling customer escalations, measuring and managing customer satisfaction for our products, and work well with engineering and QA teams on improving product quality and supportability. The ideal candidate for this role will have a proven track record of building and managing a high-performance technical support organization. The candidate should be customer focused, as well as fairly technical to dive deep into product issues. The candidate should be able to build rapport with internal teams while working in an agile, constantly changing environment. The candidate should also be familiar with support-centric metrics in addition to driving internal initiatives while continuously improving support and responsiveness of the organization. Responsibilities • Daily management of objectives, priorities, tradeoffs, escalations and risks of technical support organization • Provide leadership, guidance and mentoring to the team members • Participate in engineering discussions with PM, QA and Engineering to drive product quality initiatives • Manage customer escalations through the organization and rally internal resources to resolve product problems Required skills • 7+ years management experience building, scaling and managing high-performance technical support organizations • Strong communication and presentation skills • Technical expertise with Java-based middleware platforms such as Oracle, SAP, Tibco, VMWare etc. • BS in computer science or equivalent • Experience working in an agile development process • Programming skills in Java, C# is highly desirable ]]>

<![CDATA[Provide technical support, web order processing for corporate marketing clients We are looking for an enthusiastic professional who can assist in processing of on-line orders and implement process improvements. The right candidate will assist in all aspects of order processing and fulfillment from order receipt, pick, pack, ship and customer follow-up to creating the required accounting records and reports. QUALIFICATIONS ·Strong communication, interpersonal and organizational skills -Proficient use of Microsoft Office products ·Professional and courteous ·Self-motivated and team oriented ]]>

<![CDATA[• Responsible for all new Laser installations that have the ability to be connected to the internet. • Monitor active lasers that are connected to the internet once primary activation is complete. • Troubleshoot and resolve internet connectivity issues on post active lasers. • Responsible for all Internet Connectivity (IC) as it pertains to new laser installations, as well as daily maintenance and troubleshooting of IC connections to include, but not limited to: • Harmonization of dedicated broadband line installation and testing with new AMO customers. • Coordinate with Customer, Sales, and Field Service to ensure new installations are tracked to successful activation before site survey is completed. • Monitor lasers to ensure connection while ordering process and remote laser diagnostics (RLD) are being executed. • Monitor and troubleshoot connections requiring awareness with customers after a predetermined amount of time where laser has not been connected to the internet. • Develop and document processes and procedural data for Technical Support and Support Center staff to ensure one call resolution relating to customer network & connectivity concerns. • Configure switch, firewall, and routing hardware for existing product lines and troubleshoot this hardware as needed. • Configure and maintain VPN connections with customer networks. • Assist with development, implementation, and maintenance of future technologies as related to Laser internet connectivity. • Provide second level support to the Support Center as needed for Internet Connectivity related escalations. Basic Qualifications: • Minimum 2 years experience in networking, firewall configuration, VPN Configuration, Broadband Technologies, and network troubleshooting. • Minimum 1 years of Windows and UNIX/Linux server support in a production environment. • Knowledge of CISCO, Citrix, and other internet T1S4, FTP/TCP/IP protocols. • High level of knowledge and understanding of reporting applications (Access, Business Objects). • Advanced experience in Microsoft Office Word and Excel programs • Excellent written and verbal communication skills. • Ability to take initiative and make independent decisions. • Ability to handle multiple tasks while paying close attention to details. Preferred Qualifications: • Working Knowledge of QNX. • Scripting Experience. • Experience working with an ERP system, SAP a plus. • Certifications i.e. CCNA, MCSE, Network or Linux a plus. • Working knowledge of Axeda desirable. If interested, please apply online at <a href="http://track.tmpservice.com/ApplyClick.aspx?id=945971-1811-594" rel="nofollow">http://track.tmpservice.com/ApplyClick.aspx?id=945971-1811-594</a> ]]>

<![CDATA[Company Background LogicEase Solutions Inc (LE), headquartered in Burlingame, California, was founded in 2001 and has established itself as a leading provider of intelligent business solutions to the financial services industry, offering employees the unique opportunity to take part in a successful company that still has tremendous growth opportunities ahead. The company’s ComplianceEase division developed the industry's first automated mortgage compliance solution that employs advanced artificial intelligence reasoning and decisioning technologies, as well as natural language processing. LE’s significant and growing customer base includes top-tier lenders, banks, and Wall Street firms. LogicEase is an Equal Opportunity Employer (EOE). Job Description LogicEase Solutions Inc. is looking for talented Business Systems Analyst to work in our Business Operations department. A Business Systems Analyst is primarily responsible for working with clients to resolve implementation issues related to the LogicEase Solution’s product suites. The Operations Analyst will also work on Projects that are handles by Business Operations under the direction of the Business Operations Department Head. This position reports directly to the VP of Client Services and is responsible for day-to-day operations of the above mentioned responsibilities. The Operations Analyst is a position that blends technical and client-facing arenas. Responsibilities • Candidate will work at LogicEase’s Burlingame, CA headquarters. • Candidate will provide product support and training to vendors/partners/clients. • Candidate will work with vendors/partners/client in the following capacity but not limited to: o Establishing system integration objectives o Managing and communicating integration related enhancements o Providing support during system implementation and post system implementation o Creating and maintaining system integration support materials o Certifying system integration • Candidate will manage, maintain and support website(s) that are responsible by the business operations department. • Candidate will participate in sales support activities to analyze client’s custom implementation requirement and will draft business specification. • Candidate will work on special projects assigned by supervisor related to the business operations department. Qualifications • BA/BS degree in Computer Science, Computer Engineering, or MIS is required. • 3+ years of work experience. Ideal candidate has a technical background including experience in technical consulting or development experience. • Ideal candidate has experience in web technologies (Web Services, SQL, XML, DTD, Schemas, SOAP). • Excellent customer service, presentation, and writing skills. • Ideal candidate has strong familiarity with MS Word and Excel. • Familiarity with MS Project is a plus. • Ability to quickly learn new concepts and software applications. • Strong logical, analytical thinking, and problem solving skills. • Strong attention to detail and quality • Candidate must be a resourceful and creative self-starter who can set priorities and drive deliverables to execution with minimum supervision. • Excellent interpersonal skills, oral/written communication skills, and a team player attitude for working closely with other team members and departments. Number of Positions Available: 1 Position Prospective candidates: please email resume & cover letter to careers@complianceease.com with the position title (Business Systems Analyst) in the email subject line and address the email to: Human Resources Department. ]]>

<![CDATA[Emphasis on mobile products including PDA’s, Blackberry’s, Iphone’s preferred. As an A+ Certified Technician, you would respond to assignments usually involving the installation, repair or maintenance of desktop computer hardware and peripherals at cyberCSI’s customers facility. Responds to dispatched assignments usually involving the installation, repair or maintenance of desktop computer hardware and peripherals at the customer’s location. This self-motivated candidate will follow defined account or departmental policies and procedures, work on routine assignments, identify, test and repair system hardware. Essential Duties and Responsibilities • Duties and responsibilities to include those stated on the “Service Technician 1” job description • Responds to dispatched assignments usually involving the installation, repair or maintenance of desktop computer hardware and peripherals at the customer’s location. Dispatched repairs are to be completed within a maximum turn-around time of 2 days. Exception would be if the dispatched repair is physically located over 50 miles from your place of business. • Confers with sales, operations, purchasing and finance managers to assist development of service quality assurance processes and procedures, customer support plans, and to discuss new specifications required by customers and management. • Work independently on assignments and report progress to your supervising manager. • Coordinate, manage and predict equipment and part needs for dispatched service requests and coordinate those requests directly with the client. • Supervise small and large projects at a customer’s site. Supervise other personnel for that project to get the job done in a timely manner. • Other duties and responsibilities may be assigned. Education/Experience • Technical authorization with CompTIA and hold a current status of “A+ Authorized”. • Technical authorization with two or more of the following manufacturers: Apple Computer, Inc., Hewlett Packard LaserJet and DeskJet printers, IBM laptop and desktop computers, Compaq Computer, Toshiba America, DEC • Requires a sound technical background with 1-3 years of professional experience. • Able to multi-task and prioritize multiple projects. • Good interpersonal skills and organizational skills. • Must be dependable and able to meet deadlines consistently. • Should have the ability to work under pressure and should be flexible and able to adapt to a changing environment. • Troubleshooting and problem experience are helpful. • Excellent communication skills are a plus. • General knowledge of Filemaker Pro, Microsoft Excel, Microsoft Word, and Microsoft Outlook is a plus. • Knowledge in one or more operating systems such as MacOS, WIN 95, WIN NT is mandatory. • Good driving record ]]>

<![CDATA[Data Center Technician StumbleUpon is looking for a Data Center Technician to help us with our growing fleet of servers in multiple data centers in the Bay Area. The position requires a strong attention to detail, a love of hardware, and a desire to be part of a small team with big goals. Responsibilities<ul><li>Racking and cabling servers (installs, relocations, etc)</li><li>Responding to tickets and requests quickly and efficiently</li><li>Meticulous documentation of everything</li><li>Provide on-site assistance for maintenance windows</li><li>Work with vendors to troubleshoot and resolve hardware issues</li><li>Perform maintenance and upgrades on servers and equipment</li><li>Be part of the on-call chain for data center issues</li><li>Continually work to improve our processes and documentation</li></ul> Requirements<ul><li>Experience working with production hardware in a data center</li><li>Strong experience in hardware troubleshooting/fault isolation</li><li>Excellent verbal and written communications skills</li><li>Some knowledge of basic systems administration topics</li><li>Familiarity with the hardware components of a typical LAMP stack</li></ul> Other<ul><li>This position requires travel between the office and data centers</li><li>You must be able to lift up to 50 pounds</li></ul> Click <a href="http://hire.jobvite.com/j/?cj=oy5kVfwC&s=Craigslist" rel="nofollow">here</a> to apply.]]>

<![CDATA[Technical Support Representative Prosoft Engineering, Inc. (www.prosofteng.com) is a software company focused on data recovery, data backup and hard drive utility software, which help protect and manage your important data. Prosoft takes pride in its award-winning products, excellent customer service and ease of use. Essential Duties and Responsibilities Prosoft is seeking an energetic and outgoing individual to join our Technical Support team located in Pleasanton, CA. The successful candidate will be responsible for the following: provide outstanding technical support, identify issues, conducts analysis to determine root cause & work with other team members to solve customer issues. Provide technical support to customers via phone and email for: technical inquiries (pre & post sales), diagnose reported problems or configuration issues, recommend possible solutions, and follow issues through to resolution. • Thoroughly document and manage customer issues. • Appropriately and proactively escalate critical issues. Requirements: • Minimum 2 years experience working in technical support type of environment on a Mac & PC. • Customer service or call center experience a plus. • 2-3 years experience of Macintosh platform, troubleshooting techniques and networking. • In depth knowledge of Mac OS X Snow Leopard, Leopard & Tiger • In depth knowledge of Windows 7, Vista & XP. • Excellent customer interaction skills with the ability to handle and diffuse challenging customers and situations. • Ability to multi-task and work under dynamic conditions and constraints with minimal supervision—i.e. strong analytical, prioritization, time management, and follow-up skills. • Ability to respond to customers in writing and over the phone with a high degree of professionalism, sense of urgency and accuracy. • Expert problem solver and solution finder to root causes! • Prepared to work flexible schedule when/if business needs require. • BS degree in IT, Computer Science strongly desired. (Programming, software engineering, networks or information systems). • Equivalent of education/experience will be considered.]]>

<![CDATA[General: We are currently hiring qualified Field Engineers that can be on call for work in an area covering a minimum of a 50 mile radius. Specific jobs will entail replacing/installing hardware such as servers, pc’s, laser printers, routers, access points, and POS equipment. Many service calls will involve POS and VOIP industries. Must utilize and posses sufficient skills, training, and equipment to complete trouble, service and installation orders in a timely manner. Requirements of the Job: - A+ Certified (Hardware) - Cell phone - Network troubleshooting experience - Internet access - Reliable vehicle - Proper attire - General PC Tool Kit - Laptop w/wireless capabilities - USB keyboard - Flash Drive - Computer service experience supporting and providing diagnostics - Knowledge of PC equipment and related peripherals - Knowledge of hardware troubleshooting skills - Knowledge of LAN/WAN protocols, cabling, installation and servicing - Personal skills: organized, attentive to detail, personable, ethical, polite professional demeanor, self-starter, team player and enthusiastic Compensation: Pay starts at $30 an hour. Amount of hours available depends on the service call volume in your area and your reliability to take and complete calls satisfactorily. Please respond to this posting by emailing resumes to the provided email address. ]]>

<![CDATA[<a href="http://s287.photobucket.com/albums/ll144/cpr_sanjose/?action=view&current=candy2.jpg" target="_blank" rel="nofollow"><img src="http://i287.photobucket.com/albums/ll144/cpr_sanjose/candy2.jpg" border="0"></a> We are seeking a hard working career-minded cellular phone repair technician to offer professional, competitive, and simply top notch customer service. ***Will provide training***. ***No experience necessary***. Job description: - Technical and troubleshooting skills (Handling, disassembly / reassembly of all cell phones) - Grasp and understanding of Cellular phone industry and being able to help customers with general issues - Computer and communication skills preferred but not required - Organized and able to prioritize and manage multiple tasks while paying close attention to details - Previous technical experience in the wireless industry is not necessary, but preferable - Start at minimum wage and build yourself up based on performance If interested, please call (408) 826-9510 between 9am to 8pm M-F, Sat 10am - 6pm or respond via email to cprnorthca@gmail.com Thank you! ]]>

<![CDATA[ This engineering leadership position will manage development of future search application platforms for Walmart.com. S/he will be responsible for delivery of projects based on requirements and supporting search related applications. This position will be responsible for search application architecture, performance, scalability and availability for those applications. S/he will manage a group of 25+ highly talented engineers and managers. Management responsibility includes people management, functional management as well as strategic leadership for a high growth multi channel retail organization. 1. Software Development • Manage a highly talented group of engineers and managers to architect, design, develop and test search applications • Work with product management and business to develop solutions based on business needs • Develop and implement plans for availability and scalability, performance tuning and capacity projections of applications • Project hardware capacity plans and work with Webops to implement 2. People Leadership and Management • Lead the entire Engineering organization in innovation. Establish milestones related to innovation, track progress, and regularly communicate results to the company. • Provide leadership to the engineering organization that fosters collaboration across all departments and encourages a culture of innovation within engineering. • Manage budget for department  3. Strategic Leadership 1) Competencies: Skills, knowledge, & abilities Functional Competencies:  • Experience with Endeca and open source search software like lucene, • Search related development and strategy experience is a must • Large scale distributed software systems (map/reduce etc) • Data mining for search and Search algorithms • Development with e-commerce platform • Knowledge of Web 2.0, Java, Web services, databases is a must • Experience with object-oriented programming with modularized systems and SOA based architecture • Familiar with current technology trends and strength and weakness of the current trends and technologies • Experience with developing large scale high through transaction systems and software development • Strong leadership skills • Excellent written and verbal communication skills (in both technical and non-technical realm) • Ability to get results with complex problems with attention to details • Strong organizational and planning skills Leadership Competencies: • Persuade / influence team members, sell ideas effectively, get results and follow through • Strong decision-making skills, and an understanding of where projects fit into development strategy • Demonstrate integrity and maturity, and a constructive approach to challenges • Operate independently given direction, and bring ideas and solutions to issues raised • Ability to oversee and enforce technical sanity of the system and disseminate development best practices within the team 2) Training required / preferred: • Management classes of any kind are preferred 3) Experience: • Minimum 10+ years of IT management experience in software development • Experience with developing search solutions for ecommerce • Experience with high transaction high throughput systems is a plus • Must have at least 2+ year of director level experience • Proven track record of successful engagement in the past • Experience to lead other managers • Experience with web 2.0, object-oriented development • Experience to manage scalability, performance, architecture and availability of different applications • Development of applications for multiple countries is a plus • Experience with developing in house software solutions • Experience with integrating 3rd party solutions in existing architecture • Experience with developing solutions for business customers within the organization 4) Minimum educational level: • Bachelors degree in Computer Science or Computer Information Systems • MS in computer science or engineering preferred • MBA is a plus 5) Physical Requirements: • Travel to the Walmart Home Office in Bentonville, Arkansas once per quarter. • Ability to respond to urgent requests/calls (i.e., site issues) at night or on the weekends as needed. If interested, please apply online at <a href="http://track.tmpservice.com/ApplyClick.aspx?id=945551-1811-9094" rel="nofollow">http://track.tmpservice.com/ApplyClick.aspx?id=945551-1811-9094</a> ]]>

<![CDATA[COMPANY PROFILE Aparc Systems Ltd. (Aparc), is a leading edge, parking systems technology company that has been providing clients with integrated parking solutions for over 22 years. As the sole distributor for SIEMENS parking equipment for North America we provide innovative solutions for the growing global market. We are currently expanding looking for one individual to service accounts in Sausalito and surrounding areas as a Field Supervisor/Support Specialist. Responsibilities • Participate in new customer installations for parking and transit equipment • Provide on-going support to the networked systems and customer base • Provide on-site and in-house operation and maintenance training • Maintain systems including upgrades and updates • Respond to corrective network problems, performing effective/efficient problem analysis, rapid troubleshooting diagnosis and prompt repair of equipment to ensure service restoration objectives are met • Perform acceptance test on newly installed sites and equipment to ensure results meet design specifications. Obtain customer acceptance and system equipment approval and sign-off • Maintain “up-to-date” site documentation • Repair and service parking and transit equipment • Maintain and control inventory of spare parts Skills • Highly motivated person with excellent communication skills, initiative, superior problem solving skills • Technical background with a strong understanding of networking a must • Mechanical skills are required • Outstanding customer service skills and a positive attitude is required • A demonstrated ability to absorb new technologies • Ability to work with minimal direct supervision • Demonstrated investigative, problem solving, analysis and troubleshooting skills • Proven ability to work in a fast-paced environment with shifting priorities Interested candidates can apply to legan@aparcsystems.com. Please provide your availability and salary range. ]]>

<![CDATA[The Wine Group has an excellent opportunity for a qualified individual to fill the position of Senior Business Analyst ¡V Sales & Marketing at our Tracy facility. This position will play an integral and important role in the Sales Reporting & Analysis function supporting all executive management, sales & marketing personnel with key metric information that resides on TWG systems as well as SaaS systems. This position will report to the Vice President, Technology (VPT) Essential functions and requirements include: „« Work with VPT to establish & maintain various software analysis platforms & tools „« Lead role in analyzing, designing & deploying analytical tools to the sales & marketing organizations „« Lead role in creating sales presentations used by sales organization personnel in distributor & other customer reviews „« Prepare and distribute various monthly sales & marketing reports „« Assure accuracy of all SRA databases Qualifications include: „« Four year degree in business, accounting or finance, information systems or similar „« Minimum of six years general business experience or equivalent „« Must have prior experience in AC Neilsen database design & analysis using Nielsen¡¦s Nitro interface „« Must have a high aptitude for analysis of complex business relationships „« Must have previous wine industry or consumer goods analysis experience, category management experience a plus „« Ability to learn quickly and work independently „« Computer skills in traditional office suite systems, specifically using Excel formulas and analytical tools such as pivot tables at an intermediate level „« Good written and verbal communication skills ¡V strong PowerPoint and Excel graphing skills „« Highly organized project management skills „« Self-starter who is also willing to seek input from others across many functional lines „« This position may require some light travel and extended hours We offer competitive benefits and compensation package. Please include salary expectations. EOE M/F/D/V ]]>

<![CDATA[Database Technician / Technical Specialist ChemSW is seeking experienced database technicians to join our growing team. Responsibilities: * Provide database and other technical assistance to our customers * Troubleshoot data-related issues * Data transforms and migrations * Data mining / querying / light analytics * Report design/generation * Advanced windows service / software troubleshooting Requirements: * SQL query experience * Oracle and SQL Server experience (backups, restorations, PLSQL/TSQL) * Windows Server and IIS experience * Diagnostic, troubleshooting, and analytical skills * Positive and professional work ethic * Strong communication skills Desired: * Basic analytics (pivot tables, partitioning, etc.) * Data migration/transform experience * Project management experience * Familiarity with SLAs, ticket tracking, SaaS applications * Exposure to inventory management ChemSW Inc. is an agile, profitable, people-oriented software company with a wide variety of customers in the chemical and pharmaceutical industry. We are the leader provider of Chemical Inventory Management Systems. By combining our leading edge software with our people-first approach, we provide our customers with high quality services and solutions. Our continued success and steady growth over the past decade is proof of our winning formula. ChemSW offers competitive compensation including medical, dental, and 401k (including profit sharing). Our office is located in Fairfield, CA; on the outskirts of the San Francisco bay area. The job will be in the Fairfield office, no telecommuting possible. Please reply to this ad with your resume and a salary history. ]]>

<![CDATA[Provide technical sales and marketing support to customer, distributors and sales representatives, these positions serve as a liaison between company and customer. May prepare and present demonstrations and applications of company product. May provide training and follow-up technical support for customers and distributors. Refer any problems to group leader of supervisor. Adhere to all divisional health and safety regulations. ESSENTIAL DUTIES AND RESPONSIBILITIES: Along with those identified below, other duties may be assigned. 1. Responsible for providing technical sales and marketing support to customer, distributors and sales representatives, these positions serve as a liaison between company and customer. 2. Responsible for product selection assistance to customer and customer liaison of assigned products for designated territories and accounts. 3. Interprets customer needs and aids the customer in defining technical and commercial requirements. Responds with product pricing proposals and negotiations. Manages Quotation data base. 4. Coordinates activities (training, visits, audits) in territory or customer set in partnership with operations as appropriate. 5. Professional communications via telephone, fax, letters and in person. 6. Assists in defining and implementing marketing plans to gain new customers and achieve sales growth objectives. 7. Uses computer-based tools extensively to drive to “paperless” organization. 8. Assists in developing standard policies and procedures to support DBS methods and metrics. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE Bachelor’s degree (B.A.) in Electrical or Mechanical Engineering from four-year college or university; or one to two years experienced and/or training, or equivalent combination of education and experience. KEY RELATIONSHIPS: Internal: Regional Sales Director, Customer Support Managers External: Sales and Marketing organizations, product management, customers and channel organizations. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to stand, walk, and sit. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and ability to adjust focus. ****Must be willing and able to travel by all forms of transportation. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. LANGUAGE SKILLS Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. MATHEMATICAL SKILLS Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages. REASONING ABILITY Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. FOR ASSOCIATES THAT ARE DESIGNATED FULLY OR PARTIALLY BEHIND THE HIPAA FIREWALL Required to respect and protect all confidential, privileged, personal, legally regulated and proprietary information. ]]>

<![CDATA[<a href="http://www.emochila.com" target="_blank" rel="nofollow"><img src="http://www.emochila.com/images/logo.jpg" border="0"></a> ABOUT EMOCHILA: Emochila is an established Web Development and Hosting company based in San Francisco. We opened our doors in 2004 and have risen to become the leader in our niche. Using our proprietary platform we provide dynamically generated websites to professionals, primarily in the accounting industry. This system allows our small team to manage the more than 1900 websites we currently provide. To give an idea of what we do, take a look at these two examples of sites we have created: <a href="http://www.welchcpas.com" target="_blank" rel="nofollow">Welch CPAs</a> and <a href="http://www.cwgcpa.com" target="_blank" rel="nofollow">CWG</a> ABOUT THE POSITION: We are looking for a Client Services Associate to build, maintain and grow client relationships. We are looking for an individual with excellent communication skills who is eager to interact with our growing clientele. Your primary responsibility will be managing and helping newly acquired accounts through the setup and launch of their website. It is imperative that you have excellent oral and written communication skills as you will have to interact with clients on a regular basis. A strong work ethic and good time management skills are a must. RESPONSIBILITIES <ul> <li>Ensuring clients' needs are met rapidly and accurately <li>Answering incoming client requests via phone and email <li>Assisting newly acquired clients with their account setup <li>Proactively resolving issues related to website content and design options <li>Personalizing/Launching Websites <li>Email/product support </ul> QUALIFICATIONS / REQUIREMENTS: <ul> <li>Bachelors degree <li>2 years of customer service experience <li>EXCELLENT organizational and communication skills are a must <li>Strong PC knowledge <li>Willingness to learn HTML/CSS and other web related technologies <li>Ability to think on your feet and resolve problems quickly and creatively <li>Must thrive in a group setting </ul> COMPENSATION: Send your compensation requirements - final compensation DOE with medical and company matched 401k retirement plan and potential for growth If you are ready to get some real experience managing the websites of established small businesses throughout the nation, please send your resume and compensation requirements to <a href="mailto:jobs@emochila.com" rel="nofollow">jobs@emochila.com</a> <a href="http://www.emochila.com" target="_blank" rel="nofollow"> <img src="http://www.emochila.com/images/logos/emo_smlg4.gif" border="0/"></a>]]>

<![CDATA[Skills: Microsoft Windows, Microsoft System Center Configuration manager, Microsoft Server, Microsoft MCSE Certification, High Availability/Clustering technologies, TCP/IP, NETBIOS, NetBEUI, SNMP, VMware Job Description: The Information Resources & Communications Department (IR&C) at the University of California Office of the President (UCOP) seeks a Windows Systems Engineer. Under the general supervision of the Supervisor, Windows Engineering, this position provides expertise in configuring, implementing, supporting and administering Windows infrastructure solutions. This individual is responsible for the overall systems security of the Windows infrastructure, server patch management services and system management and administration. Requirements: Education and/or experience equivalent to a Bachelor's degree in computer science or a related field and at least five (5) years experience administering, supporting, and implementing Microsoft Windows server systems (2000, 2003, 2008, etc.), and management tools such as Microsoft System Center Configuration manager. Demonstrated experience/knowledge of Microsoft server environment implementation and integration at an enterprise level. Experience should include server design, support and implementation. Microsoft MCSE Certification is required for this job. Experience and demonstrated knowledge of TCP/IP, NETBIOS, NetBEUI, SNMP and other network protocols, systems and services including High Availability/Clustering technologies. Experience supporting and troubleshooting in a production server, 24/7, change-managed, multi-platform environment and with cross-platform integration. Demonstrated experience with VMware virtualization technologies and solutions. Demonstrated experience providing customer support at the enterprise level. Demonstrated ability to perform competently under pressure and handle interruptions and change without losing productivity. Effective oral communications skills and excellent written communications skills. This position requires a successful background check. To apply and view the full job description, including all requirements, please visit <a href="https://jobs.ucop.edu" rel="nofollow">https://jobs.ucop.edu</a> and refer to requisition number 20100210. Information about the department is at <a href="http://www.ucop.edu/irc/" rel="nofollow">http://www.ucop.edu/irc/</a>. The University of California offers excellent benefits, including • Retirement and savings plans • Medical, dental, and vision plans • Tax-savings plans • Professional development opportunities • Paid vacation – 3 weeks per year • Paid sick leave – 12 days per year with unlimited accrual • Paid holidays – 13 per year • Life, disability, and accident insurance • Legal services plan • Auto and homeowner/renter insurance The University of California is an Equal Opportunity Employer. ]]>

<![CDATA[We are a small outsourced computer support services firm that caters to small businesses and non-profit organizations throughout the San Francisco Bay Area. We provide comprehensive services (e.g. setting up new networks, server maintenance, helpdesk support, troubleshooting, mobile devices, etc.), so the ideal candidate should be able to have a broad understanding of many technologies. Part of your time will be spent building out our clients’ computer infrastructures, maintaining/monitoring their servers and systems, and implementing general improvements to their infrastructure. You will be identifying opportunities to improve our customer's systems, and be proactive about any possible future issues. The other time, you will be maintaining and supporting end users and servers. To be successful in this position, you must be able to work in a demanding and fast-paced environment and work on multiple projects simultaneously under pressure. Since this is a position where you will be working from home, you must be able to work independently without supervision and be able to own technical support tickets from start to finish. You will also be working with a team of other support engineers and interfacing with clients, so great people skills are an absolute must. You must be able to handle the stress of working with difficult people. The personality type of the ideal candidate is as important as the technical skillset. Here are the following skills, knowledge, and abilities that will make you an ideal candidate for this position: - At least 2 years of experience supporting primarily Microsoft-based technology (small to medium sized businesses a plus) - You enjoy working with people and have a happy and helpful disposition, especially under pressure - If you do not have an answer to an issue, you know how to find it quickly and autonomously - You can attack a problem from various angles and can think outside of the box - You have an analytical mind and can logically troubleshoot issues starting with the most likely failure point - You have excellent documentation skills - You are Microsoft certified (MCP or MCSE), or are willing to become certified within a few months of employment - You are punctual You should have experience with the following: - Microsoft Windows Server and Small Business Server (2003, 2008) - Microsoft DNS, DHCP, Routing & Remote Access (VPN), Terminal Services - Microsoft Exchange Server and related technologies (2003, 2007, 2010) - Internet and networking concepts, both hardware and software - Wireless networking concepts and application and deployment - Microsoft Windows XP, 7 - Microsoft Office 2003, 2007, 2010 - Corporate Anti-Virus and Mail Security - Consumer and commercial anti-spyware and anti-spam products - Consumer and commercial routers, firewalls, security appliances, switches, etc. - Various common end-user applications (Quickbooks, etc) - Commercial backup software, especially MSBackup and Backup Exec - VNC and Microsoft Terminal Server, Remote Desktop Connection and/or Citrix - Desktops/laptops - both Macs & PC's - Mac OS 10.4, 10.5, 10.6 The following are not required, but are a bonus: - Voice over IP (VoIP) experience, especially SIP protocol or H.323 (not required) - Cisco firewall and router experience - VMWare or Hyper-V Virtualization experience This position is located remotely (e.g. – at your home), but you must be able to commute to various work sites throughout the San Francisco Bay Area on various days of the week. You must have your own car and car insurance. You must also be willing to be on a rotating on-call 24x7 schedule. This is a full-time, primarily work-from-home position. Please send your resume as an attachment, along with the following: - Cover letter - Availability for a phone interview - Salary requirements - Availability to begin Thanks! ]]>

<![CDATA[Responsibilities: • Computer/telephone/network setup and maintenance, including preparing cables. • Troubleshoot for issue of users/systems/devices in office, failure recovery • Basic Active Directory and Exchange server management • Periodically system backup • Telephone system management • Documentation for all IT procedures, and inventory management • Provide help to data center for organization, moving server, run cables and others as requested • Ability to lift and carry items up to 50 pounds Requirements: • BS in Computer Science or equivalent experience • Familiar with Active Directory and Exchange 2010 (User account, email address and mailing list management) • Windows XP-7, Linux, Mac OS X • Good understanding of TCP/IP, LAN, subnet, IP routing, DNS, DHCP • Excellent troubleshooting skills • Experience with clone software For immediate Consideration, please send your resume with subject line “IT Engineer” in word or PDF format to job.systems@become.com Become, Inc. is the fastest growing online comparison shopping engine and marketing services company in the industry with over 25 million visits per month to our worldwide properties. Our Company has raised over $37 million from investors including TPG, European Founders Fund, TransCosmos and Ron Conway; and we have just completed our fifth consecutive year of record revenues. We have recently acquired companies in Japan and Germany to accelerate our growth in the international markets, and as a result we are aggressively hiring for our Teams in Sunnyvale, CA. Become, Inc. offers competitive compensation packages that include health benefits, 401K, flexible health spending accounts, onsite food services and attractively priced pre-IPO stock options. Our Class AAA offices are located near CalTrain and the Sunnyvale Town Center. ]]>

<![CDATA[As a Sr. Manager at Wal-Mart Global eCommerce division, you’ll have the opportunity to help define, implement, manage and deliver profile, cart, search and checkout for Wal-Mart’s next-generation global eCommerce Platform. This position, reporting to the Director, Engineering, will be manage design through deploy phases of a Java EE, SOA based massively scalable, high performance, multi-tenant, international eCommerce platform. Responsibilities include working together with the Architects, Engineering Managers, Business and Product management teams. The position will manage distributed development teams working on this global platform. Some of the key areas he/she will work in and contribute will span Catalog Setup, Browse / Search, Cart, Pricing, Inventory and Checkout. A wide degree of creativity and efficiency is a plus. Management Leadership (60%) Manage talented individuals to successfully deliver business initiatives. Partner with Product management to help define road map. Create a close working relationship with the business to identify the pain points and provide better services. Communicate effectively with stakeholders to manage expectations. Establish and manage working relationships with 3rd parties/vendors, to meet our schedules and quality standards Manage and develop the team, including hiring, goal setting, performance management, coaching, projects and training Work with team members to develop career paths and opportunities within the organization. Manage project timelines and budget. Assess training needs with team members, and develop training plans Understand and resolve issues and remove impediments that impact a team member’s ability to perform to his/her optimal best Foster growth and skill acquisition/development for his/her team Technical Lead - (40%) Lead technical initiatives with complex interdependencies, high impact to the department or organization. Create vision and technology roadmap for the Front End Checkout and order entry systems. Expert problem solver Responsible to see that various team deliverables for projects meet deadlines Participate in technical design review meeting Responsible for application/system, including timelines, dependencies and deliverables Develop effective monitors for the responsible systems Serve as final decision maker for technical project issues Be the point person for escalations Serve as the domain expert of the application/system. This is essential for on-call situations and escalations, as well as knowing the functionality and constraints the system when defining product specifications Preferred: • Experience with: o High-volume/High-transaction E-commerce applications o Content Management Systems and product information management o W3C compliance and conventions o JBoss, Weblogic, or Websphere Portal Servers o Java technologies (JEE, J2SE 5 / 6) Interpersonal Competencies: • Excellent written, verbal and interpersonal skills • Works well in a team environment or individually, with a positive attitude • Interacts well with technical teams, business owners and project managers Leadership Competencies: • Persuade / influence team members, sell ideas effectively, get results and follow through, both within Wal-Mart and in our partners • Strong decision-making skills, and an understanding of where projects fit into development strategy • Demonstrate integrity and maturity, and a constructive approach to challenges • Operate independently given direction, set direction and bring ideas and solutions to issues raise • Foster and maintain an understanding of Wal-Mart's three core values: o Respect for the Individual. o Service to our Customers. o Strive for Excellence. Minimum Educational Level: • B.S. or M.S. in Computer Science or equivalent Experience: • 8-10+ years in overall software engineering design and development experience • 3+ years in engineering management roles • 3+ years of experience in systems integration and messaging systems • 4+ years in design and development of E-Commerce Applications • Prior track record in building small to medium technical teams • Ability to work with business users, product managers, QA, Release, and UI and Platform Engineering teams to develop great e-commerce applications • Subject matter expertise in building large scale retail B2C web applications using: o Cart, Inventory, Promotions, Pricing, and Checkout o Commerce Platforms (e.g. ATG, WebSphere Commerce, Blue Martini) o Integration of product catalog, Web content and pricing feeds, outbound feeds with Search and Price Comparison Engines. o ESB Technologies (e.g. Tibco Active Matrix, Websphere) • Experience with FE technologies such as web content management and related activities in a online retail world. • Experience with internationalization, localization & translation • Comprehensive SDLC experience including: o Strong design skills – use of UML, Rational Rose, patterns, OOA/OOD. o Agile implementation principles and practices o Use of version control management such of SVN, CVS, Clearcase, or perforce. o Testing *through* presentation tier in a portal environment with Junit or xUnit testing frameworks. o Production environment deployment and maintenance • Experience working in a multi-tenant or “Software-as-a-Service” (SaaS) eCommerce company • Experience in similar roles at prominent Internet companies, with detailed knowledge about scaling issues and solutions • Ability to work in an unstructured, fast-paced environment If interested, please apply online at <a href="http://track.tmpservice.com/ApplyClick.aspx?id=944875-1811-2094" rel="nofollow">http://track.tmpservice.com/ApplyClick.aspx?id=944875-1811-2094</a>]]>

<![CDATA[JOIN US!! We are a small software company, with a national clientele, that continues to grow and seeks a talented Global Forms Designer to join their team. The company, located in San Francisco, offers an energetic, dynamic and fun business-casual work environment. It is close to BART and close to the Ferry Building and Muni. The individual chosen will work with a skilled, experienced, and respected team of developers and become an integral part of their success. This position includes an outstanding benefits package and the opportunity for continued education, additional certifications and strong career growth. The ideal candidate will be motivated, enthusiastic and ready for new challenges and opportunities. POSITION OVERVIEW Candidate’s primary task will be to create and maintain immigration-related forms and questionnaires (for US and many other countries) using proprietary methodologies and established protocols. Candidate will map data between database and specific form and questionnaire fields using SQL stored procedures. A critical eye for formatting and layout is absolutely essential, as is meticulous attention to detail. Candidate will test his or her work, identify possible issues, and document solutions for bugs and fixes. Candidate will be part of the Development Department and participate on project teams for new and revised product interfaces, complete special projects involving online government forms, test new database and application software prior to release, and will optimally draft and proof tutorials and quick reference guides for end-users. QUALIFICATIONS & REQUIREMENTS • Bachelor's or Associate’s degree with a preference for majors in Computer Science, Information Technology, or a related technical field. • Demonstrated experience in problem resolution and technical problem identification. • SQL experience - intermediate skill level required. The right candidate must be comfortable working in Management Studio in SQL 2005 / SQL 2008, writing queries, and writing stored procedures. • Must understand database structures and relationships. • Intermediate knowledge of Adobe Acrobat Pro 8.0 and Adobe LifeCycle Designer a plus. • Familiarity with XML desired. • Familiarity with Visual Basic formatting functions desired. • Familiarity with HTML and Visual Studio desired. • Intermediate knowledge of Microsoft Word (2003 and newer) desired. • Requires excellent oral and written interpersonal communication skills with a strong positive team-oriented attitude. Must be able to speak effectively with both non-technical end-users as well as IT professionals. • Requires strong attention to detail, outstanding resourcefulness, flexibility, and the ability to work independently as well as within a team setting. • Microsoft Certification is a strong plus. Any candidate hired without an MCP certification will be required to obtain one within 120 days of hire. Training materials and assistance will be provided. • Comfortable with working in a large shared office space with individual work-stations. • Typical work hours are 8:30– 5:00, Monday- Friday. Some overtime occasionally required. • Familiarity with U.S. and / or global immigration a big plus. WHAT'S IN IT FOR YOU?? • Be a part of ambitious growth plans, creating products that offer real value to our customers. • Casual and flexible work environment surrounded by dedicated people who care deeply about the company, customers and products. • Competitive pay and generous benefits package. • Non-exempt position - eligible for overtime. • Ready to hire now! TO APPLY Respond to this posting with your resume (Word document or PDF preferred) along with a paragraph or two about yourself and describing how your experience meets our needs. Tracker Corp is an Equal Opportunity Employer. Due to the high number of resumes we expect to receive, we cannot receive calls nor respond to every application for this position. No recruiters please. Thank you in advance for your interest in this unique and rewarding growth opportunity at Tracker Corp (www.trackercorp.com). ]]>

<![CDATA[Subject: Bilingual (Spanish) speaking Customer Service Tech GameLink.com, one of the leading global adult online stores, established for over 13 years is looking for Customer Service Representatives to deliver world-class customer service as part of our growing company, building the foundation for success with every customer contact. Our next departmental superstar is: • Fluent in Spanish (Verbal and Written) • Punctual • Tech-savvy, and experienced in troubleshooting basic Internet and download issues • Highly motivated, and works well independently and as part of a team • Comfortable with change and eager to learn • Excellent writing skills (customer emails, account documentation and departmental documentation as needed) • Quick to answer calls, respond to emails and jump in on projects where needed • Diligent in investigating fraudulent charges • Enthusiastic about processing mail-orders and returns The superstar brings: • 2+ years experience of technical and customer support in a call-center, customer service center or retail • Experience working in eCommerce We would be especially excited if you also bring the following: • Interest in and knowledge of adult movies, toys and apparel • A college education • Excellent writing and proof-reading skills and experience For the right candidate we offer: • A fun, unique work environment, with the opportunity to grow and develop • Flexibility in scheduling (Our service hours are from 5:30 a.m. to 8 p.m. and we are open 7 days each week) • Compensation: $11-$13/hr. • 401(k) plan • Fully paid health, dental and vision insurance • Convenient location 1 block from BART and MUNI Please respond to this posting with the following: 1. Cover letter which includes the statement, “I am comfortable working in an adult products environment.” 2. Resume Send to: jobs@gamelink.com. Applications without all components may not be considered. Include “CSR CL 7.10” in the subject line ONLY. Responses without this subject line will not be opened. ]]>

<![CDATA[<img src="http://www.barracudanetworks.com/gfx/barracuda_sm_logo.gif"> Barracuda Networks, Inc., the leading provider of application security appliances, is looking to add talented individuals to work on our expanding product line. Barracuda Networks is an active member of the open source and free software communities, donating hardware, code, funds and other resources to fuel open source technology innovation and collaboration. With more than 85,000 customers worldwide, this fast-paced, rapidly growing company needs top talent to ensure our product lines live up to the high standards of our current and future customers. Barracuda Networks offers remarkable professional growth opportunities. We reward hard work and loyalty with all the benefits of a growing, successful international organization. Barracuda Networks seeks exceptional people to join our team. We look for people who enjoy the challenges of working on the cutting edge of technology in the security appliance market. We look for people who are passionate about excellence and dedicated to the needs of customers. We look for people who can offer a high level of commitment to help ensure 100% customer satisfaction with our products and services. We are looking for experienced technical support staff who can work independently and deliver great customer service. This person will work closely with the engineering department to support customers and help them troubleshoot network and email problems in a Linux environment. Must be willing to dedicate themselves to learning the product. Experience Required: Strong technical understanding of one or more of the following protocols is required: • SMTP • HTTP/HTTP Proxy • SSL • SMB Additional Skills/Requirements: • Technical support experience • Understands LDAP • Independently motivated • Understands Linux OS, configuration, and email protocols • Understands Firewalls • Desires to fight spam Benefits: Medical/Dental/Vision 401 (k) plan, Health Flexible Spending Account For immediate consideration, please send resumes to jobs@barracuda.com. Please place "Technical Support Campbell" in the subject line. ]]>

<![CDATA[ The San Francisco location is the first Kroc Community Center to break ground nationwide since 2004 when Joan Kroc donated approximately $1.5 billion to The Salvation Army, specifically for the development of community centers across the country similar to the landmark Ray and Joan Kroc Corps Community Center in San Diego built in 2002. The San Francisco center will offer recreational and educational components for youths and adults and will be open to the public at low cost. Some features include: a college regulation gymnasium, dance studio, fitness center, climbing wall, outdoor courtyard, a swimming pool and a Salvation Army worship center. There will also be a game room, computer lab and library. The Salvation Army Western Territorial Headquarters IT Dept. has a position for Support Specialist I located at the new KROC center in the Tenderloin area of San Francisco. Grade 5 $17.00/hr. This is a full-time position with great benefits!! Apply at :: <a href="https://www.abso.com/jobboard/?JOBBOARDID=498&JobDetail=62321" rel="nofollow">https://www.abso.com/jobboard/?JOBBOARDID=498&JobDetail=62321</a> Job Title Support Specialist I Responsible to Support Supervisor Status Non-Exempt – Grade 5 Profile Solves computer problems, prepares PC’s for installation in SA locations · Diagnoses and resolves problems brought to your attention by end- users. · Installs, modifies and makes repairs to hardware, software, and peripheral components. · Makes on-site visits for repair, software updates, other installations as required · Provides technical assistance and skill transfer to end-users. Qualifications Education and/or experience: High School Diploma Language skills: Must be able to read, write, speak and understand fluently, including procedural and technical issues, in English. Mathematical skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Specific skills: Good telephone communications skills - must possess tact in dealing with difficult or inexperienced end users. Ability to understand and learn new technologies. Specific expertise with Microsoft Windows, Microsoft Office, Lotus Notes. Basic knowledge of desktop hardware and software. Responsibilities Answering Support Calls · Log into the Help Desk phone system to receive telephone calls from users having problems using computer software and hardware. Monitors calls and Help Tickets until resolved. Makes site visits as necessary. Hardware /Software trouble shoot · Determines whether problem is caused by hardware or software and diagnoses system hardware, software, and operator problems. Recommends or performs remedial actions to correct problems based on knowledge of system operation. Escalates problems to responsible support personnel. Hardware /Software setup and maintenance · Inspects computer equipment and prepares computer equipment for delivery. · Installs software, hardware and peripheral components. · Escalates major problems. Operations · Takes receipt of computers for repair on a daily basis, makes repairs and prepares for return to site. · Prepares new pc’s to replace pc’s at all Army locations. Install software and prepare for network operation · Control and track shipping from any shipped equipment · Performs other duties as requested Repair · Shipping and receiving of computer equipment for repair · Prepares and loads software for computers; diagnose and repair of pc’s and peripherals Apply at :: <a href="https://www.abso.com/jobboard/?JOBBOARDID=498&JobDetail=62321" rel="nofollow">https://www.abso.com/jobboard/?JOBBOARDID=498&JobDetail=62321</a> ]]>

<![CDATA[Cypress Envirosystems <a href="http://www.cypressenvirosystems.com" rel="nofollow">http://www.cypressenvirosystems.com</a> Field Service Engineer Job Description: Seeking a highly motivated, customer friendly Field Service Engineer to provide field installation, technical training and CIS support for to our customers and salespeople. Involvement will be from initial product launch with beta customers to on-going support to our existing customers. The position requires customer interaction, quick problem solving and close collaboration with engineering, marketing and sales. This position will require travel (domestic and international). Cypress Envirosystems is a 3 year old, securely funded, growing company, so there is a unique opportunity to have a significant impact on product improvement and future product development, as well as the overall success of the company. Job Specific Requirements: • Must be able to juggle various tasks while providing timely support to multiple customers • Excellent communication (written/oral) and documentation skills are a must • Background in PC applications and drivers that interface to embedded systems • Experience with USB, Ethernet, Wi-Fi and/or other communication systems and protocols • Windows IT related knowledge is required (i.e. network setup, windows services, web services, etc.) • Knowledge of COM, DCOM, IIS, ActiveX, AJAX, ASP.NET, MS SQL, and Web services is required • Familiarity with data acquisition systems, process control, or industrial automation is a plus • Experience with OPC and/or BACnet over IP integration is a plus • 3+ years of post-college experience in C/C++/C# programming is a plus • Experience with Apex programming is a plus • Ability to travel (domestic and international) up to 60% Example Job Tasks May Include: • Field installation of Cypress Envirosystems’ products • On-site debugging of hardware, software and/or network related issues • MS Server database (SQL) support (writing SQL queries to extract data directly from the database) • Customer technical training and support • Debugging communication interfaces and drivers (USB, cell modems, Ethernet, Wi-Fi) • Definition of field software applications for customizing and installing wireless sensors • Defining diagnostic tools for tracking and displaying wireless statistics, network maps, and sensor faults • Manufacturing and validation testing support (hw/sw) • Field installation improvement (training material, process improvement, etc.) Minimum Education & Work Experience: • Minimum education required is a B.S. in Software, CIS, Computer Engineering, or Electronics Engineering. • Minimum work experience required is 3+ years of post-college job experience in a relevant field. • Direct end-customer interface experience. To Apply: Please respond to the email link above, and attach a resume in PDF or Word format. About Cypress Envirosystems Cypress Envirosystems is a subsidiary of Cypress Semiconductor (NYSE: CY). Its mission is to save energy and improve productivity in older plants and buildings, using state-of-the-art non-invasive and wireless technologies to minimize disruption and cost, delivering payback of 12 months or less. Visit Cypress Envirosystems online at www.CypressEnvirosystems.com. About Cypress Cypress delivers high-performance, mixed-signal, programmable solutions that provide customers with rapid time-to-market and exceptional system value. Cypress offerings include the PSoC® Programmable System-on-Chip™, USB controllers, general-purpose programmable clocks and memories. Cypress also offers wired and wireless connectivity solutions ranging from its WirelessUSB™ radio system-on-chip, to West Bridge® and EZ-USB® FX2LP controllers that enhance connectivity and performance in multimedia handsets. Cypress serves numerous markets including consumer, computation, data communications, automotive, and industrial. Cypress trades on the NYSE under the ticker symbol CY. Visit Cypress online at www.cypress.com. ]]>

<![CDATA[A leader in the Bay Area Sports and Entertainment industry is accepting applications for video and theatrical technicians with experience in one or more of the following areas: 1. Camera operators - live TV camera experience required. HD camera experience preferred. 2. CG Operator - experience with Maxine, Duet, or Hyper X II is required 3. Replay Operators - live sports and/or TV experience is required. 4. Camera shaders - Experience Preferred 5. Signage Operators - Experience RequiredDaktronics Venus7000 experience preffered 6. Video Editors - experience with Final Cut Pro, Adobe After Effects, is preferred 7. Live Audio Engineer - Experience required 8.Audi & Video Technicians - Experience required All of the above positions are part-time and will be scheduled on an as-needed basis. Salary will range between $12 and $25 per hour depending on the position and the applicant’s experience level. Resumes and references are a required part of the application process. No Visa Sponsorship Available Local candidates preferred. No relocation services provided Please no calls about this job. Deadline to apply is no later than 8/8/2010 TO APPLY and to learn more about the various positions - visits: <a href="http://svsejobs.teamworkonline.com" rel="nofollow">http://svsejobs.teamworkonline.com</a> Please remember to answer the qualifying questions and attach your resume. ]]>

<![CDATA[The world is changing. Join the Riverlution! At Riverbed, we bring the world closer together so every person and every company can find the fastest way to the possible. Imagine if you could run applications up to 100 times faster over your WAN, reduce network traffic by up to 95%, and collaborate anywhere as if you were in the same room- you can! Riverbed Technology is the IT infrastructure performance company. The Riverbed family of wide area network (WAN) optimization solutions and end to end network and application visibility liberates businesses from common IT constraints by increasing application performance, enabling consolidation, and providing enterprise-wide network and application visibility -- all while eliminating the need to increase bandwidth, storage or servers. Thousands of companies with distributed operations use Riverbed to make their IT infrastructure faster, less expensive and more responsive. Riverbed offers the rewarding experience of working with the best minds in the industry who are changing the world through cutting edge technology and applications. We need cross-functional Repair Engineering Managers with the ability to see and link the pieces of the big picture together across all functions to make our business grow and flourish. Join us on this journey, and help us create the world of the future. We offer competitive salary and an attractive benefits package. Purpose The job-holder will manage all Engineering aspects of Riverbed’s defective product refurbishment process in an outsource environment. While this is an Engineering Management position, it is also a highly technical and “hands on” position. The job holder will also be responsible for the all physical and financial aspects of the Repair Engineering function. The job-holder will ensure that all products processed through the refurbishment process meet Riverbed Quality standards and operate correctly once installed at the customer site. Responsibilities •The development of test processes, equipment, diagnostics and documentation in partnership with Riverbed Product Development, Manufacturing and Staff Engineering functions. •The maintenance of Riverbed test equipment both at Riverbed and the repair provider’s site(s). •The introduction of new products into the refurbishment process, and maintenance throughout the refurbishment lifecycle. •Technical training of repair partner’s engineering staff. This includes the maintenance of training records and audit of repair partners repair lines to ensure that only trained technicians work on Riverbed products. •Represent Repair Engineering on the Riverbed Change Control Board, reviewing all change requests for applicability in the refurbishment process and management of their implementation. •Collection of repair quality information and reporting to the appropriate Riverbed functions to proactively improve the quality of Riverbed products. •The review of yield failures from the refurbishment process to approve the disposition or additional test and de-bug. •Management and technical review of Root Cause Analysis and Corrective Action development for defective products requiring detail analysis primarily initiated by the customer. •Development and management of the Repair Engineering budget. •Management of Repair Engineers who will join Riverbed as the company grows. Key Skills/Experience •7 years plus experience in a Repair Engineering function for a leading high technology network company in a Senior Engineer/Manager position. •5 years plus experience in the outsource repair environment. •Excellent cross functional management skills between internal and external functions/partners. •Oracle, Sap, Siebel, Salesforce, Agile, Microsoft skills. •Excellent written and verbal communication skills. Education •Bachelors degree or equivalent in a related Engineering discipline. •Masters degree or Cisco Certification is a bonus Riverbed Technology, Inc. is a San Francisco company near CalTrain, Muni and BART, with excellent salary, options and benefits. We are proud to be an EEO/AA employer M/F/D/V <a href="http://recruit.trovix.com/jobhostmaster/jobhost/ApplyToJobPostResumeExt.do?action=applyToJobExt&context=riverbed&jobCode=1966&jobTitle=Repair+Engineering+Manager&jobSource=Craigslist" rel="nofollow"> Apply Now </a> www.riverbed.com]]>

<![CDATA[The world is changing. Join the Riverlution! At Riverbed, we bring the world closer together so every person and every company can find the fastest way to the possible. Imagine if you could run applications up to 100 times faster over your WAN, reduce network traffic by up to 95%, and collaborate anywhere as if you were in the same room- you can! Riverbed is the IT performance company. WAN optimization solutions from Riverbed liberate businesses from common IT constraints by increasing application performance, enabling consolidation, and providing enterprise-wide network and application visibility – all while eliminating the need to increase bandwidth, storage or servers Riverbed offers the rewarding experience of working with the best minds in the industry who are changing the world through cutting edge technology and applications. We need cross-functional thinkers with the ability to see and link the pieces of the big picture together across all functions to make our business grow and flourish. Join us on this journey, and help us create the world of the future. We offer competitive salary and an attractive benefits package. Purpose The job-holder will enable the Riverbed Support team to deliver expedited customer problem resolution services through the availability of service parts on a global basis. The job holder will also be responsible for all physical and financial aspects of the service parts inventory. Responsibilities •Development, implementation, and daily management of the service parts planning process to ensure a 99%+ on-time delivery of service parts to all service time commitments. •Manage the daily replenishment process for service parts inventory to logistics centers on a global basis ensuring that no part in any location is below its minimum target stocking level for more than one business day. •Develop, implement, manage a weekly inventory reconciliation (cycle count and vendor system synchronization) process that delivers 98% Gross and 99.5% Net (US $) inventory accuracy across all logistics centers and contract manufacturers. •Responsible for service inventory close statements (month, quarter and year) to the Riverbed Support Management team and Finance. •Develop, implement, and manage a repair/refurbishment process for defective parts in partnership with the Riverbed Manufacturing Operations team. The repair activity shall be in sync with the requirements of the service parts repair plan. •Develop an annual, quarterly and monthly service inventory plan that includes, but is not limited too: o Target stocking levels o Repair requirement o New buy requirement o Scrap forecast o Excess and Obsolete o Financial forecast o Actual v forecast for historical plans (includes corrective actions as required) •Secure Riverbed Support Management and Finance approval for the service inventory plan. •Maintain and develop the Support Service Parts Planning system. •Manage all service parts planning aspects of Riverbed product throughout their lifecycle from New Product Introduction to End of Support. •Continually review all processes, procedures and plans to drive improvements and respond to business growth, while leveraging all possible automation opportunities. • Provide leadership and mentor a team of service parts planners and inventory specialists. Key Skills/Experience •5 years plus experience planning service parts on a global basis for a leading high technology company in a Senior Planner/Manager position. •3 years plus leading/managing teams •Experience implementing automated service parts planning systems such as Prophet by Baxter, Servigistics, Xelus etc. •Oracle, Sap, Siebel, Salesforce, Agile, Microsoft skills •Excellent written and verbal communication skills Education •Bachelors degree in Engineering, Business Administration or equivalent. •Masters degree is a bonus Riverbed Technology, Inc. is a San Francisco company with excellent salary, options and benefits. We are proud to be an EEO/AA employer M/F/D/V <a href="http://recruit.trovix.com/jobhostmaster/jobhost/ApplyToJobPostResumeExt.do?action=applyToJobExt&context=riverbed&jobCode=2054&jobTitle=Senior+Manager%2C+Support+Inventory+Planning&jobSource=Craigslist" rel="nofollow"> Apply Now </a>]]>

<![CDATA[   <img src="http://www.epcservices.com/craigslist/epclogo-sm.jpg" width="342" height="122" align="middle">   Information Technology Specialist with Customer Service Experience (position open until Aug 24,2010) ePC Computer Solutions, Inc is a small and rapidly growing IT services and support company based in Belmont, CA. We're in the process of building a company with a great culture and fantastic people. We specialize in providing complete IT outsourcing (managed services, support, and products) for small to medium size companies. We have a fully updated repair lab with a retail storefront. We manage IT for our clients so they can concentrate on running their business. Our mission is to provide premium levels of support that will exceed the expectations of our clients. As a complete IT solutions provider, our field of services includes: <ul> <li>In-Shop Services</li> <ul> <li>Computer Repairs and Upgrades</li> <li>Virus Removals</li> <li>Data Backup and Transfer</li> <li>Data Recovery Services</li> <li>Sales </li> </ul> <li>Onsite Services</li> <ul> <li>Network Design and Implementation</li> <li>Network Maintenance and Migration</li> <li>Server Maintenance and Migration </li> <li>Relocation Services</li> <li>Network Monitoring </li> </ul> <li>Support Services</li> <ul> <li>Incident Based Support</li> <li>Proactive Based Support</li> <li>Fully Managed Support</li> </ul> <li> Web Solutions</li> <ul> <li>Web Design </li> <li>Web Maintenance </li> <li>Web and Domain Hosting</li> <li>Web Marketing</li> </ul> <li> Hosting Solutions</li> <ul> <li>Exchange Email</li> <li>Web Hosting</li> <li>Application Server Hosting</li> <li>SharePoint Hosting</li> </ul> </ul> We are expanding our staff in order to accommodate growth. Our emphasis is first and foremost on our people. Our employees are rewarded for their ingenuity and hard work. In return we want people with a strong work ethic, a high level of responsibility, and exemplary communication skills. We are a Microsoft Certified Partner, and Small Business Specialists. We always make customer service a top priority, and as such are a process driven company. Our culture is based on always trying to create raving fans as clients and NOT just satisfied clients. We value resourcefulness, creativity, honesty, enthusiasm, respect, ownership, excellence and a friendly customer service attitude. About the position: This is a full-time position offering phone, remote and in shop IT related work. As an Information Technology Specialist, you will provide exceptional remote support; resolve hardware and software issues ? anything computer related. You will respond to support requests that are generated via phone, our monitoring system, and emailed in to our ticketing system. You must be able to juggle multiple tasks in a fast paced environment and remain calm in stressful situations. ?You should be able to demonstrate consistent logic, rationality, and objectivity in decision making. . The ideal candidate will have a strong preference for working in an intimate, collaborative, and open work environment. Job Responsibilities: <ul> <li>Provide On-Site / Remote / In-Shop I.T. support and complete work orders using ticket system.</li> <li>  Install, configure, upgrade, and maintain desktops, laptops, networked printers, scanners, video cards, system boards, NICs, Wi-Fi cards, hubs, smart phones, etc. </li> <li> Install, configure, upgrade, and maintain Windows operating systems: Windows 2000 Pro, XP Pro,? Vista, Windows 7 </li> <li> Install, configure, upgrade, and maintain Windows PC applications: MS Office, Quickbooks, Quicken, ACT!, etc. </li> <li>Resolve PC hardware issues: hard disk failures and replacements, hard disk data recovery, memory upgrades, system imaging, security updates and service packs. </li> <li>Install CAT5 cabling, trace and activate network data ports on network switches. </li> <li>Update client websites</li> <li>Work with vendors to obtain price quotes and warranty replacements. </li> <li>Assist and train clients in MS Office, specifically Outlook </li> <li>Document PC and network configuration, maintenance procedures, and PC inventory. </li> <li>Respond to the IT Help Desk Emergency support line after hours including weekends.</li> <li>Create and manage user Email accounts and general mailboxes in Active Directory?s Exchange Management System.</li> <li>Configure and support email, printing, file sharing, and access to network resources.</li> <li>  Data Migration: Transfer data from workstations to assigned network directories (Outlook email, PST files, desktop data, bookmarks, etc.) </li> <li>Perform other help desk duties as needed.</li> </ul> Requirements: <ul> <li>At least two of the following certifications are required: <ul> <li>?CompTIA A+ or MCDST (Microsoft Certified Desktop Support Technician) </li> <li>CompTIA Network+ </li> <li>CompTIA Security+</li> <li>MCSA (Microsoft Certified Systems Administrator) or MCSE (Microsoft Certified Systems Engineer)</li> </ul> </li> <li>5+ years hardware/ software troubleshooting skills </li> <li>Strong verbal and written communication skills </li> <li>Outstanding customer service and interaction skills </li> <li>Superior organization and analytical problem solving skills </li> <li>Strong knowledge of Windows XP/Vista/Windows 7, PC hardware and software installation and configuration </li> <li>Pre-hire background check required. </li> <li>Be able to work over-time when needed.</li> </ul> ALL Interested candidates should submit a Cover Letter, Resume, and Application to jobs@epcservices.com - the subject needs to be IT Specialist. Full Medical / Dental Benefits Salary: Depends on experience, will pay $35k- $40k per year and up to a 5% annual bonus based on performance ]]>

<![CDATA[ <table width="100%" border="0" cellpadding="5" bgcolor="#4B7CBC"> <tr> <td> <table width="100%" border="0" cellpadding="5" bgcolor="#FFFFFF"> <tr> <td><img src="http://www.urbanfarmerstore.com/links/logo_sfpuc.gif"> <center> <img src="http://3.bp.blogspot.com/_Q6UPontI_c0/S6qqDqXQy6I/AAAAAAAAADc/nEKEns2G7K8/s1600/UMound_OH_Image.jpg" width="598" height="156"> <table style="width: 100%; height: 200px;" align="center"> <tbody> <tr> <td bgcolor="#B4C6DB" style="border: #000000 0px solid; vertical-align: middle;">SFPUC'S INFORMATION TECHNOLOGY RECRUITMENT EVENT* SATURDAY, JULY 31, 2010 8:30 AM TO 12:30 PM HOTEL WHITCOMB 1231 MARKET STREET SAN FRANCISCO, CA 94103</td> </tr> </tbody> </table> * Please note that all applications submitted online will be considered even if you are unable to attend the event. Apply today and get an early start in meeting hiring managers looking for the best and the brightest professional candidates to fill IT positions. </center> <table width="100%" border="0" cellpadding="50" bgcolor="#FFFFCC"> <tr> <td>The San Francisco Public Utilities Commission (SFPUC) invites current Information Technology (IT) professionals to explore professional opportunities at our first SFPUC IT Recruitment Event on Saturday July 31, 2010. The following positions are now open for online application: <ul> <li><a href="http://www.jobaps.com/sf/sup/BulPreview.asp?R1=PBT&R2=1022&R3=056633" target="_blank" rel="nofollow">1022 Help Desk Analyst</a> Recruitment #PBT-1022-056633 </li> <li><a href="http://www.jobaps.com/sf/sup/BulPreview.asp?R1=PBT&R2=1023&R3=056647" target="_blank" rel="nofollow">1023 Senior Help Desk Analyst</a> Recruitment #PBT-1023-056647 </li> <li><a href="http://www.jobaps.com/sf/sup/BulPreview.asp?R1=PBT&R2=1032&R3=056649" target="_blank" rel="nofollow">1032 Business Applications Trainer (IS Trainer-Journey)</a> Recruitment #PBT-1032-056649 </li> <li> <a href="http://www.jobaps.com/sf/sup/BulPreview.asp?R1=PBT&R2=1042&R3=056408" target="_blank" rel="nofollow">1042 IS Engineer – Infrastructure Support</a> Recruitment #PBT-1042-056408 </li> <li> <a href="http://www.jobaps.com/sf/sup/BulPreview.asp?R1=PBT&R2=1042&R3=056639" target="_blank" rel="nofollow">1042 IS Engineer – VOIP, Fiber, and Radio</a> Recruitment #PBT-1042-056639 </li> <li><a href="http://www.jobaps.com/sf/sup/BulPreview.asp?R1=PBT&R2=1042&R3=056642" target="_blank" rel="nofollow"> 1042 IS Engineer – Wireless Broadband System</a> Recruitment #PBT-1042-056642 </li> <li><a href="http://www.jobaps.com/sf/sup/BulPreview.asp?R1=PBT&R2=1042&R3=056641" target="_blank" rel="nofollow"> 1042 IS Engineer – Server Virtualization</a> Recruitment #PBT-1042-056641 </li> <li> <a href="http://www.jobaps.com/sf/sup/BulPreview.asp?R1=PBT&R2=1042&R3=056637" target="_blank" rel="nofollow">1042 IS Engineer – WSIP Support</a> Recruitment #PBT-1042-056637 </li> <li> <a href="http://www.jobaps.com/sf/sup/BulPreview.asp?R1=PBT&R2=1042&R3=056638" target="_blank" rel="nofollow">1042 SCADA System IS Engineer (Journey)</a> Recruitment #PBT-1042-056638 </li> <li> <a href="http://www.jobaps.com/sf/sup/BulPreview.asp?R1=PBT&R2=1042&R3=056640" target="_blank" rel="nofollow">1042 Systems Engineer-Financial Applications (IS Engineer)</a> Recruitment #PBT-1042-056640</li> <li> <a href="http://www.jobaps.com/sf/sup/BulPreview.asp?R1=PBT&R2=1043&R3=056644" target="_blank" rel="nofollow">1043 Customer Care & Billing (CC&B) Designer & Developer (IS Engineer-Senior)</a> Recruitment #PBT-1043-056644 </li> <li> <a href="http://www.jobaps.com/sf/sup/BulPreview.asp?R1=PBT&R2=1043&R3=056645" target="_blank" rel="nofollow">1043 Senior Oracle DBA (IS Engineer-Senior)</a> Recruitment #PBT-1043-056645 </li> <li> <a href="http://www.jobaps.com/sf/sup/BulPreview.asp?R1=PBT&R2=1043&R3=056643" target="_blank" rel="nofollow">1043 SCADA System Senior IS Engineer</a> Recruitment #PBT-1043-056643 </li> <li> <a href="http://www.jobaps.com/sf/sup/BulPreview.asp?R1=PBT&R2=1053&R3=056652" target="_blank" rel="nofollow">1053 Business Analyst for Bus. Intelligence (IS Bus. Analyst-Sr.)</a> Recruitment #PBT-1053-056652 </li> <li> <a href="http://www.jobaps.com/sf/sup/BulPreview.asp?R1=PBT&R2=1053&R3=056653" target="_blank" rel="nofollow">1053 Customer Care & Billing Bus. Analyst (IS Bus. Analyst-Sr)</a> Recruitment #PBT-1053-056653 </li> <li> <a href="http://www.jobaps.com/sf/sup/BulPreview.asp?R1=PBT&R2=1054&R3=056650" target="_blank" rel="nofollow">1054 System Analyst-HR Applications (IS Bus. Analyst-Principal)</a> Recruitment #PBT-1054-056650 </ul> To learn more about the SFPUC, visit us at <a href="http://www.sfwater.org/" target="_blank" rel="nofollow">www.sfwater.org</a>. </td> </tr> </table> </td> </tr> </table> </td> </tr> </table>]]>

<![CDATA[Company Background Lundquist Consulting, Inc. (LCI), founded in 1989 and located in Burlingame, CA, specializes in information engineering in the financial industry. The firm provides over fifteen years of expertise within the areas of bankcard analytics, consumer credit behavior, bankruptcy, and financial counseling. LCI provides clients with turnkey solutions for system and software development, research and analytics, consulting services, and customized data processing. Position Summary Provide daily operations and analytic support for company database products and services. Assist project teams with existing product enhancements and new product development. Entry-level position. Roles and Responsibilities * Manage daily operations of multiple client systems * Prepare and analyze data and reports to validate system performance metrics * Work with clients and team to maintain, support and document applications * Work within a project team to enhance existing applications and reporting systems * Assist team with development and testing of new applications * Organize overall schedule in order to provide deliverables within deadlines * Identify and document application and process success metrics and identify areas for improvement Required Skills/Knowledge * 4-year Bachelor's degree preferred (Computer Science or related analytic field preferred) * Strong analytical and problem solving skills * Excellent time management, organization and documentation skills * Strong ability to multi-task in a fast-paced environment * Strong ability to be responsible, accountable, and result-driven * Strong attention to detail a must * High level of flexibility and responsiveness * Excellent communication skills * Professional mannerism * Basic database knowledge a must * MS Word, Power Point, Excel, Access experience * Design, documentation and test experience a plus Salary and Benefits * Full-time salaried position * $36k to $42K based on experience and qualifications * Full medical and dental * 401K, with 4-1 matching up to first 3% (additional 12% of salary), eligibility after 1 year * Annual Bonus Program of 5-20% based on employee and company performance ]]>

<![CDATA[Windows IT Manager We are a small retail company with a brick-and-mortar store in San Francisco, a well-established catalog business and a growing web property. While this position would be in our corporate office in downtown San Francisco, our IT Manager also supports our nearby retail store and our warehouse in the Mission District. We are looking for a versatile IT Manager who understands how to manage the tug-of-war between our desire to develop and improve our IT infrastructure and the need to scramble when mission critical functionality is crippled or down. The skillset we are looking for includes: • Server and desktop administration in a Windows Active Directory environment - maintain all aspects of Windows 2003 servers/XP desktops: OS installation, network administration, installation and maintenance of antivirus and Office software for a user base of approximately 30 desktops. • Server maintenance – firewall maintenance, backups, disk monitoring, and verification that all AV software is current and running. • Enterprise application support - We run a POS/inventory management/order processing system called Ecometry from Escalate Retail which is used in all of our locations. Ecometry experience, therefore, is a huge plus. • Maintain desktop computers throughout our office and retail environments. • Assist users with complex tasks and help users understand best practices when using our network and various systems. • Create, modify, debug and maintain various scripts that we use. Languages include Perl, VBS and Bash scripting. • SQL or related DB experience. • Website development experience is a plus, but not essential. • Excellent organizational and communication skills are very important. DESIRED QUALIFICATIONS SUMMARY • Programming and scripting experience • Windows networking administration experience • SQL and Access database experience • Ecometry experience • Point of Sale software experience • Retail experience • Website development skills, including HTML5 and CSS Please respond with a resume and cover letter describing why you are the right person to run our IT department. Compensation: Full time, full benefits, salary is DOE]]>

<![CDATA[Salary is $30k-$40k depending on experience and qualifications, plus benefits, plus stock - at a well funded software start-up (www.3vr.com). This is a great opportunity for a smart, energetic, self-starting person who wants to break into a higher paying, technology oriented job but perhaps doesn't have the right degree or maybe has stopped-out in the middle of a degree program. Major requirements are intelligence, flexibility, initiative, commitment, responsibility, teamwork, and to be clear - intelligence. We are very interested in talking to you if you are bright and fit the profile we've drawn below - we will be asking what your SAT scores were, where you went to school, etc. Position is available to start immediately, initial hourly rate between $15-$20 an hour depending on experience and qualifications; benefits and stock options offered after 4-6 months of successful employment. We are a software startup of about 50 people located in the SOMA/South Beach area of San Francisco, around the corner from AT&T Park and the CalTrain station. 3VR makes digital video surveillance products for the physical security industry - our product won the "Best New Product of the Year" award at the Security Industry's big trade show in Las Vegas three years in a row! We are a very fun group of bright, energetic technology people – we’re funded by Tier 1 VCs (including Kleiner Perkins and Menlo Ventures), our sales are healthy and increasing every year, and we will be growing substantially throughout 2010 and beyond, so this is a great opportunity to get in on the ground floor of a terrific company. Responsibilities: A mixture of several of the following tasks (no one person needs experience in or would be asked to do all of these) - customer service/technical support, technical writing, software tools, etc. Familiarity with Salesforce or other CRM software is a plus. One person who held this position recently had a Linguistics degree, with a strong interest in software development - she has played a key role in developing documentation and Technical Support processes, and has moved up quickly in the 3VR world to become a Technical Writer. Another person who started with this entry level position had a background in academic grant administration and office management. She started out doing writing, worked as a QA engineer, later became a Technical Support Engineer, and has recently been promoted to Technical Support Manager! Profile: You are a software and/or hardware enthusiast - you like computers and computer applications - you care about your computer and what's on it. You are organized and thorough and detail oriented. You are a good communicator, you write clearly and quickly. You enjoy learning to use new software applications and tools. You like being around smart, high energy people. You've often wondered what it would be like to have a job where you are surrounded by people you respected and people you could learn a lot from and who were motivated to teach you things and help you move up in the world. You've dreamed of breaking into technology, especially at an awesome start-up, but have been rebuffed (or been afraid you would be) because you don't already have all of the necessary credentials. You are smart, ambitious, high energy, a voracious learner (especially via Googling anything and everything). You know this is the job for you if reading this has made you very excited to meet the people who wrote this wacky job description and to come and see the company and culture they've built together. Send us a resume and a cover letter explaining why this is exactly the job for you and why you know you'll do great things for us. Must be a U.S. citizen or permanent resident. Competitive salary and bonus with medical and dental benefits offered. We are an Equal Opportunity Employer .]]>

<![CDATA[LIBRARY SYSTEMS ASSISTANT LIBRARY ASSISTANT IV (UC Hastings Law Library) As the University of California’s first law school, UC Hastings College of the Law boasts a rich history of achievement in the field of legal education. Established in 1878 and located in San Francisco’s Civic Center district, our vibrant institution provides outstanding instruction for nearly 1,200 students from more than 120 universities and colleges across the country. We also provide an innovative, fun and rewarding work environment for our valued employees and an impressive benefits package, including fully paid UCRP retirement after 5 years, a variety of health, dental, vision, life, disability and legal insurance plans, a minimum of 3 weeks vacation starting the first year for full-time employees, Credit Union benefits and a Pre-Tax Transport Program. Contact us today to learn more about our unique environment and our current opportunity for a Library Systems Assistant. In this role, you will manage and support the Law Library's electronic resources with a strong proactive customer support orientation. Typical duties will include acting as first-responder for all Library staff desktop support for PCs, printers, scanners and other peripherals and their software; installing, configuring and providing day-to-day technical support and maintenance of all library PCs and peripherals; and providing support and training to Library staff in desktop applications (Windows, Office, Outlook, browsers) and specialized software and applications (Millennium, OCLC, Dreamweaver, Photoshop and Acrobat). You will also work as a key member of the Library Web Team to maintain and enhance the web pages and other electronic resources; function as the primary system admin for the Library's ILS (Innovative's Millennium system); assist the Library staff with set up and use of A/V computer equipment; keep current inventory listings of all Library computer equipment and peripherals; manage and follow up on all warranty and routine equipment replacement or repair requests; and work closely with other Hastings departments, especially IT, on special projects, routine tasks and continual improvement of technology initiatives. We'll rely on you to also take responsibility for the day-to-day management of the computer lab, act as first responder for all issues for the Student Computer Lab and public/student Library computers and peripherals, and monitor public/student kiosk PCs on a daily basis. Requirements include experience in library systems, application programming, user support, systems analysis or equivalent. We prefer 2+ years of college level course work in computer/information systems and 2 years of relevant work experience, however education in computer/information systems beyond 2 years can be substituted for 1 year of work experience. Qualified candidates must also have a strong proactive, friendly and customer service orientation, excellent communication and interpersonal skills, experience using, installing, configuring and troubleshooting operating systems, hardware, networking and applications for PCs, and familiarity and preferably experience with managing library computer systems using Innovative Interfaces Inc. systems with Millennium. Experience with web design and authoring software is also necessary. Highly desirable experience includes working with metadata, html, JavaScript, CSS, PHP/Perl/CGI, Adobe Photoshop, Dreamweaver, Flash and graphic design for print and Web. If applicants do not have familiarity with administering Innovative's Millennium systems, Dreamweaver web design and management software, you will be required to gain that ability during the first 6 months on the job. This opportunity offers an annual hiring salary range of $41,412-$58,386, commensurate with experience and an excellent fringe benefits package. To learn more and to apply, go to <a href="http://www.uchastings.edu/hr/docs/lib-sys-asst-lib-asst-iv-july-2010.pdf" rel="nofollow">http://www.uchastings.edu/hr/docs/lib-sys-asst-lib-asst-iv-july-2010.pdf</a> . Failure to provide the information as required on the application form including attaching a cover letter and a resume shall immediately disqualify an applicant from employment consideration. This position is open until filled. EEOE ]]>

<![CDATA[Location: Southeast Bay Area - Fremont, California Looking for a great opportunity to learn and grow in knowledge of the Internet and to put your knowledge to use? Looking for a position at a large stable growing technology company? Looking to contribute to a team with worldwide reach and impact? Join our team and grow, learning about leading edge Internet technology in a fun interesting environment. Well established, fast growing, worldwide Internet Backbone and Colocation Provider Hurricane Electric is looking for intermediate coders that want to learn and grow. Someone who is comfortable learning new scripting and programming languages, able to stay focused, and work steadily on a task to completion. If you want to join a solid company and be a contributing part over the long term, gaining numerous opportunities to discover knowledge and new skills pertaining to the Internet, then you might be the right person for this position. Hurricane Electric’s Internet backbone network extends throughout the US, Canada, Europe, and Asia, to the top cities of the world. Hurricane Electric is one of the top largest Internet backbone networks on earth. Hurricane Electric has state-of-the-art colocation facilities in both Fremont and San Jose, California. Do you enjoy writing scripts to present data graphically via the web? Hurricane Electric Internet Services is looking for a Software Engineer or Network Engineer to create web pages (using PHP, perl, and SQL) and client side applications (using flash or java) to visualize data about both the Internet at large and Hurricane Electric's network, both for Hurricane Electric customers and as a public resource. Compensation: Approximately $50k/year, comprehensive Medical and Dental Insurance, 401K, paid holidays and vacation Great advancement possibilities exist for those with initiative. Hurricane Electric offers on-the-job training with pay to all applicants who qualify. Discover your true potential! Become a skilled web developer and system administrator. Learn and develop your part of a fast growing company. Duties and Responsibilities May Include: * Answer and return technical phone calls. * Respond to customer support emails. * Install and configure customer servers. * Write scripts for web site development and system administration. * Handle work order tickets for customer installation and professional services. * Utilize your creative mind to create new web sites and web services. * Assist network engineers with diagnostics. Position Requirements: * Excel as a team player, contributing to the department’s excellent standards and maximizing them to new achievable heights. * Ability to follow direction and work independently, as well as part of a team. * Must have effective interpersonal skills to work cooperatively and proactively. * Must have desire to learn and ability to retain training. * Self-motivated, results-driven with strong work ethic and integrity. * Possess excellent verbal/written (English) communication skills. * Must have prior work experience using HTML, PHP or Ruby, SQL, and Linux. * Extensive knowledge of at least one programming or scripting language required. * Knowledge of Perl, Flash, Javascript, Java, or C++ a plus. * Must be able to lift 30 pounds. * Must have a clean background and be drug free. Full Time Position All Shifts Available 11:00am-7:00pm, 7:00pm-3:00am, 3:00am-11:00am We offer excellent training in an ever growing exciting environment. Please send your resume to resume@he.net with “Web Visualization Engineer” in the subject of your email. - Local candidates only. - Principals only. Recruiters, please don't contact this job poster. - Please, no phone calls about this job! - Please do not contact job poster about other services, products or commercial interests. ]]>

<![CDATA[Company Information: Intematix’s innovative phosphor technology is the gateway to innovation in LED lighting, enabling the company to create high quality LED solutions that radiate energy-efficient, vivid, stable, attractive light. These new, unique phosphor materials are continuously being developed, and they are the basis for Intematix’s broad line of proprietary components and modules. End-use applications for Intematix’s products include eco-friendly general lighting solutions for various markets, commercial signage, and electronics displays found in handheld devices, computers, and televisions. Intematix’s proprietary and proven materials-design platform, called C-M Synthesis™, enables rapid materials discovery and development, which accelerates new product introductions to market. The company has over 200 patents awarded or filed for fundamental materials and devices that can be applied across industries, from lighting to energy storage and generation. General Purpose/Objectives: This position is primarily responsible for day to day technical support to employees for network infrastructure and internal desktop systerms software and hardward. Installs, configures and troubleshoots desktop systems, workstations, servers and network issues. Maintains passwords, data integrity and file system security for desktop environment. Essential Duties and Responsibilities: • Assists staff with the installation, configuration, and ongoing usability of desktop computers, peripheral equipment and software within established standards and guidelines • Works with vendor support contacts to resolve technical problems with desktop computing equipment and software • Maintaining LAN/WAN records and, as appropriate, telephone systems cable. • Answer questions by applying knowledge of computer software, hardware and procedures at all levels of the organization • Set up and customize new or replacement computers • Install software as required for business processes • Document processes and system configurations as required • Handles additional responsibilities as delegated Required Qualifications: • BS in Computer Science, Information Systems, Information Technology or equivalent experience is preferred • 3 + years of technical help desk • Familiarity with TCP/IP protocols, firewall management and database administration • Hands on experience with Microsoft exchange 2007 and 2010 • Hands on experience with Blackberry server and phone, IPhones, Shoretel systems and Mac Books. • Excellent communication skills (written and verbal) • Strong problem solving and analytical skills • Proficient user in Microsoft Office Suite ]]>

<![CDATA[Position: Tier 3 Software Technical Support Engineer/Project Manager Reporting Manager: Director of Support Position Type: Full Time Position Overview Quantros, the leading Patient Safety and Regulatory Reporting software provider, is seeking an experienced software engineer. In this position you will provide software engineering level technical support to help resolve more complex customer issues and problems. You will work with cross functional teams to triage and determine best of action and resolution. This position helps Quantros in supporting our clients and responding to the client needs in a short interval. Primary Responsibilities • Ability to understand supported product line • Working in fast paced environment to resolving bugs for customer satisfaction • Writing Queries to Database to check the data consistency and to debug • Developing new programs to resolve the bugs • Developing maintenance tools to automated processes • Developing programs to generate SQL scripts for maintenance Experience and Qualifications • Minimum 3 Years of Experience as Technical Support Engineer capable for writing code • Good hands on experience in Oracle PL/SQL (Stored Procedures) • Good hands on experience in J2EE development • Good problem solving techniques/Debugging skills • Experience in project management also required Specific Duties • Support communication with the Project Manager, Technical Lead and Support regularly • Provide status updates on the Bugs/Findings to team • Document the Bug resolution in Bug tracking tool Additional requirements • Bachelors degree in Software Engineering ]]>

<![CDATA[Hardware Technician/Installer A leading edge RFID provider to the Logistics industry has an immediate opening for a F/T Technician to work in our East Bay facility. Duties include hardware component assembly, troubleshooting, field installations and repairs. Qualifications include: • Mechanical aptitude with strong attention to detail • Two years prior experience assembling and installing electronic components • Two years prior experience configuring and maintaining PCs/laptops • Prior experience with 12 volt Auto/Truck electronics is a plus • Familiarity with installation/configuration of various flavors of Windows and Linux highly desired • Familiarity with mobile communication technologies (3G/4G, Wi-Fi, etc) a plus • Technical training and/or certifications a plus • Professionalism and excellent communication skills (written and verbal) are mandatory • Strong troubleshooting and problem solving skills • Must be able to work independently and manage projects with little supervision • Communicate technical issues effectively to non-technical staff and customers • Ability to travel up to 60% • Valid US passport Excellent benefits and career growth; salary is commensurate with experience. If you are interested please send your resume to hwjobs@pincsolutions.com ]]>

<![CDATA[Bad Boys Bail Bonds, Inc. is the one of the fastest and largest growing bail bond company in California. The company has been in business for twelve years with multiple offices in California and has experienced substantial growth. Summary: As the second largest bail bond company in California , we are currently seeking a talented IT Manager to design, develop, maintain, support, and troubleshoot IT infrastructure for our fast-paced, growing bail bond company. Bad Boys Bail Bonds, Inc. recently went through a system upgrade and requires an expert to assist and continue to keep the transformation in top form. The candidate should have 5-10 years of IT management skills, networking, efficient in all hardware and software technology such as Windows, Linux, MS Office, and etc. The candidate is a self motivated, energetic, dependable, reliable, and equipped to work with all levels of staff. Duties and responsibilities: • Primary architect of corporate IT resources, focusing on high-capacity (100TB+) network storage and processing capabilities in support of fast-paced commercial production operations in addition to standard corporate functions such as LAN, email, website, internet. • Manage implementation of IT infrastructure changes, including use of external consultants as appropriate. • Maintains the company's computer systems and network on a daily basis to support 24/7 production environment. • Maintains the integrity of the network/systems security and optimization of the LAN network, including support and troubleshooting of email (Exchange / Outlook) system. • Maintains and improves external network connection and service. • Performs system administration activities on all computer systems. • Maintains computer-related hardware and peripherals. • Installs and updates operating system and third-party software. • Analyzes system usage; investigates opportunities for performance improvement. • Analyzes and manages backup procedures; investigates and recommends solutions for improvement and optimization. • Coordinates equipment and software purchases with management and/or end user. • Tracks and maintains records of software license purchases and maintenance contracts for software and computer equipment. • Coordinates and works with outside IT consultants. • Works to ensure that voice & data services are reliable and available to end-users • Perform daily server backups and implement backup plans at all sites with LAN servers. • Basic and advanced network administration: Includes creating user login and e-mail accounts, network OS upgrades, etc. • Monitor network performance, stability and security: Monitor system statistics, perform preemptive troubleshooting. • Software/Hardware acquisition: Recommends software/hardware upgrades and additions to remedy network deficiencies. • Software/Hardware installation: Installs, tests, and configures hardware and software (includes PC setup). • Manage MIS duties that include contact list, equipment list, network history, network map, procedures, server configuration, software configuration, software licensing, user administration. • Administration/support of various systems hardware: Includes servers, PC’s, routers, phone systems, etc Project management. • Manages and develops upgrades to the company's telephone system. • Assists in the planning and implementation of additions, deletions and major modifications to the supporting regional infrastructure. • Oversees all telephone changes, including routing for seating assignments. • Oversees troubleshooting, systems backups, archiving, and disaster recovery and provides expert support when necessary. • Oversees all help desk activities. • Responds to escalated help desk issues. • Oversees the administration and maintenance of our tracking software. • Interacts with internal clients on all levels to help resolve IT-related issues and provides answers in a timely manner. • Builds and maintains vendor relationships and manages the purchase of hardware and software products. • Manages the purchasing of all software, hardware and other IT supplies at the regional level. • Ensures that company assets are maintained responsibly. Qualifications: • Working knowledge of XP, Linux and Solaris operating systems. • Working knowledge of SMTP, NIS , DNS, DHCP. • Understanding of RAID technology, high-volume network storage and backup solutions. • Five years related experience or equivalent. • Must possess working knowledge of and direct experience with operating system configuration files and hardware/software interoperability issues. • Commitment to excellence and high standards. • Excellent written and oral communication skills. • Strong organizational, problem-solving, and analytical skills. • Ability to manage priorities and workflow. • Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm. • Acute attention to detail. • Ability to work independently and as a member of various teams and committees. • Proven ability to handle multiple projects and meet deadlines. • Creative, flexible, and innovative team player. • Working knowledge and understanding of the basic principles, theories, concepts, and practices in the applicable area of engineering/technical specialization. • Ability to work on complex projects with general direction and minimal guidance. Ability to deal effectively with a diversity of individuals at all organizational levels. • Good judgment skills with the ability to make timely and sound decisions ]]>

<![CDATA[Please read this entire post before replying, thank you! Small, established firm in downtown San Francisco is looking for a “hands-on” Director of Technology. We are looking for a positive team player, who is ready to jump in and learn our exciting business! If after reading this post you are still interested, please forward your CV and letter of interest. Your cover letter must include a salary history, as well as a brief overview of your skills and abilities. Must have small business experience. We are an Equal Opportunity Employer, all are welcome to apply; however: •Local candidates only •This is an in-house position •Third party vendors, please do not reply •Proof of Eligibility to work in the United States is required •Sponsorship for this position is not offered •You must be “hands on” in this leadership position <h3>DIRECTOR OF TECHNOLOGY</h3> This position provides hands-on analyzing, planning, training, development, maintenance and operation of all information technologies including networking, telephony, information systems, application development and web programming, and data administration. Position is responsible for the daily supervision of IT staff as well as providing strategic technological vision and leadership to guide the company’s growth. ESSENTIAL FUNCTIONS: Responsible for all aspects of our company’s Internet infrastructure including internet vendor, IP addresses, platforms, domain space and certificates, system security and integrity. Maintain and oversee, in conjunction with systems consultant, all hardware systems supporting in house proprietary software, web servers, web server applications and SQL servers. . Responsible for all internal networking. Manage the commercial licensing, strategies and budgets for workstations and server version upgrades. Manage and maintain electronic mail and data communication systems ensuring that the systems operate at optimum efficiency and security. Oversee the management of telephony infrastructure. Develop a strong IT team and processes to assume responsibility for all application development of proprietary software along with other ancillary applications. Be able to apply development best practices and methodologies along with strong project management skills. Possess strong understanding and knowledge of company’s proprietary applications and how they relate to overall business strategies Directly responsible for managing the Help Desk Technician. Play a lead role in technology team to include internal IT staff and external vendors. Oversee and participate in all technical discussions regarding development strategies, hardware, software, user issues and other technology related concerns. QUALIFICATIONS AND EXPERIENCE: 1. Undergraduate degree in Information Technology or Business. Additional information technology certification preferred. 2. Minimum 5-years IT management experience demonstrating regularly increased responsibilities required. 3. Minimum 3 years experience in managing development teams, or 5- years experience in application development and programming. 4. Excellent written and verbal communication skills required. 5. Familiarity with HTML, CSS, JavaScript, IIS administration preferred. 6. Experience with SQL Server, ASP, VBScript Microsoft Exchange. 7. Familiarity with virtual environment software such as VM Ware preferred. 8. Experience in the hospitality industry preferable. 9. Focus on quality and customer service essential. 10.Ability to meet rapidly changing organizational needs and priorities required. 11.Ability to retain focused and objective leadership skills in all situations. 12.Ability to work effectively and professionally in a collaborative team environment. 13.Ability to be hands on and strategic simultaneously. Resumes submitted without a cover letter or salary history / requirement will not be considered. ]]>

<![CDATA[Bradford Technologies Inc, a leader in developing Real Estate Appraisal Software and Services, is seeking an Inside Technical Support Representative. This full-time position is responsible for providing technical telephone and email support to external customers for Windows Desktop Application Form Processing Software. Requirements: Minimum of 2 years telephone Technical Support experience in Windows based environment Must be customer service oriented with a patient and pleasant phone personality Strong verbal and written communication skills Ability to follow written and verbal instructions Ability to make sound decisions based on customer needs and technical knowledge Strong interpersonal skills Ability to prioritize and juggle multiple tasks Strong Working knowledge of Windows Operating Systems Win2K,WinXP and Vista, Workstations and Networking Familiarity with printers, scanners, modems, routers, PDA devices and digital cameras Experience in limited product technical documentation Technical Support Responsibilities: Product Knowledge Acquire expert knowledge in all Bradford Technologies products. Become knowledgeable with Bradford Technologies customer and bug tracking database. Become familiar with past and current software bugs and issues in bug tracking database Daily Duties Respond to customer phone questions in a polite and timely basis. Resolve customer problems in a timely manner. Assign priority to customer issues and ensure a resolution of the issue. Monitor all email to support email queue and respond Work with programming at times to resolve issues and improve software Work with sales to resolve issues hindering sales of the software Education AA degree in Computer Science minimum Appropriate Certifications a plus Send resume and cover letter with salary requirements to hr@bradfordsoftware.com ]]>

<![CDATA[Disconnecting and reconnecting desktop PCs, monitors, and related technical hardware. Lifting and moving various models of PCs and computer equipment in a business office setting. Packing computer equipment for shipment to another location. Disconnecting/reconnecting and de-racking/racking various models of servers and related hardware. Ability to work in a fast-paced environment. Customer-friendly attitude and team spirit, while keeping an eye on the clock. Energetic and professional work ethic. Ability to pay strict attention to detail, follow instructions to the letter, and respond positively to constructive criticism. SKILLS REQUIRED: In addition to experience with the above, the right candidate to become a long-term Project Based Technician will possess the following: Server relocation experience a BIG plus. Additional experience disconnecting and reconnecting desktops, network equipment, and rack-mounted servers in a Data Center environment and ensuring the proper integration of all cables and added devices. Familiarity with current software and hardware, as well as their interconnectivity and possible compatibility issues. IT Support Technicians. The IT Support Technicians will support all users to effectively use personal computer equipment and software for high productivity. Position Responsibilities: • Support of local and remote user workstations and applications • Troubleshooting and resolving user hardware, software, and network issues • Responsible for Microsoft Office, 3rd party and custom software applications support • Purchase, configure, deploy and support workstation and lab systems • Monitor security applications and usage • Manage helpdesk requests through ticketing system in a timely manner • Follow all operational standards, policies, and procedures • Provide excellent customer service Requirements: • Associate or Bachelor's degree with 3+ years of relevant IT Support experience • Solid knowledge of Microsoft Windows XP, Office and Active Directory • CompTIA A+, Network+, Microsoft Certifications preferred • Knowledge of Apple hardware and software preferred • Experience with multi vendor hardware troubleshooting and repair • Excellent people and team working skills • Strong organizational and time management skills • Strong problem solving and research capabilities • Ability and desire to learn quickly and share knowledge]]>

<![CDATA[Our client – a leading financial services company – is looking for Access Management Coordinator to help administers user accounts and access across several platforms, utilizing various software tools. The “right” candidate will be responsible for creating, modifying and deleting end-user accounts, providing access management advice and guidance to Business and IT users and performing periodic user access reviews for applicable systems/applications. Excellent customer-facing / client service skills are a must have! Skills / Requirements •Must have 3+ years experience in IT service support and delivery •Able to work in a high pressure environment, to prioritize tasks and issues according to the business impact •High level of knowledge in administering a Windows 2003 Enterprise environment •Knowledge of Exchange administration •Experience with the employee lifecycle as it pertains to identity & access management •Experience performing user administration tasks for various in-house and third party applications •Basic knowledge of UNIX administration commands •Experience with RSA user administration •Experience with BES user administration •Familiarity with Citrix and AppV (Application Virtualization) as it pertains to identity and access management •Minimum 4 year degree or equivalent experience **If you are interested please submit your resume in word format to resumes@magley.com and reference the following in the Subject Line of your email: job id 4927 Access Management Coordinator** Visit our website at www.magley.com for additional job listings! Magley & Associates is one of the Bay Area's top consulting firms and has been the choice of leading Bay Area firms for consultants for over 13 years. We are constantly searching for talented professionals with all levels of Information Technology, Marketing, Human Resources and related skills. We are dedicated to finding you the best project and providing you with competitive compensation and benefits - including dental, 401K, LTD, and tax free medical & dependent care accounts! Unable to work with 3rd party candidates or agencies Hiring Organization: Magley & Associates ]]>

<![CDATA[ORO LOMA SANITARY DISTRICT • 2655 GRANT AVENUE • SAN LORENZO, CA 94580 ELECTRICAL AND INSTRUMENTATION TECHNICIAN Open $5,986 to $7,277 per Month THE POSITION: Under general direction of the Supervisor of Plant Maintenance, performs professional work involving all the process control and electrical systems at the District’s wastewater treatment plant and pumping stations, including troubleshooting, preventative and corrective maintenance, installation, calibration and repair of electrical and instrumentation equipment. REQUIREMENTS: The applicant should be able to perform the full duties and meet the qualifications contained in the job description for this position. Examples of duties: repair, calibrate and maintain various electronic and pneumatic process control system components; modify and improve existing systems; maintain automatic speed control equipment at the wastewater treatment plant and lift stations; maintain and repair electrical, electronic, pneumatic and hydraulic equipment in the plant, pump stations, and District buildings; maintain and update the Computerized Maintenance Management System; perform work on and around 480-volt power systems and multi-phase motors; and, other duties as assigned. This position requires excellent verbal and written communication skills, and the ability to work well in a team environment. EXPERIENCE AND EDUCATION – Any combination of experience and education that would likely provide the required knowledge and experience may be qualifying. Three years of recent journey-level experience in electrical circuitry, methods, materials, tools and equipment used in maintaining, repairing, testing and installing electro-mechanical metering and recording instruments. Equivalent to the completion of the twelfth grade; two years of college level coursework covering the technical material necessary for this type of work is desirable. LICENSE OR CERTIFICATION: Possession of a valid California driver’s license and a DMV record which meets the District’s driving standards. Possession of, or ability to obtain, within three years of appointment, California Water Environment Association (CWEA) Technical Certification, Electrical/Instrumentation in Technology Grade II. SELECTION PROCEDURE: To apply: Pick up a District employment application and supplemental questionnaire at the District office between 8:00 a.m. and 4:30 p.m., Monday through Friday, or call (510) 276-4700 for an application and supplemental questionnaire. Application forms and supplemental questionnaires are also available on the Oro Loma website at www.oroloma.org, under News & Information / Employment. The completed and signed application, along with the completed supplemental questionnaire, must be returned in person or by mail to Oro Loma Sanitary District, 2655 Grant Avenue, San Lorenzo, CA 94580, Attention: Administrative Services Manager, or by fax at (510) 276-1528, no later than the final filing date. Resumes may be attached, but will not be accepted in lieu of the District application form and completed supplemental questionnaire. Applications submitted without the completed supplemental questionnaire will be disqualified as incomplete. Those candidates whose qualifications, experience and education most closely match the needs of the District, will be invited to continue in the selection process, which may consist of an evaluation of the applicant’s qualifications, written examination, practical exercise, and/or appraisal board interviews. FINAL FILING DATE: The final filing date for the Electrical and Instrumentation Technician position is Friday, August 13, 2010, at 4:30 p.m. NO POSTMARKS ACCEPTED. Oro Loma Sanitary District is an equal opportunity employer. NOTE: The information contained herein does not constitute an expressed or implied contract, and any part of the selection process may be modified or cancelled to meet the needs of the District.]]>

<![CDATA[ V.P. QUALITY SUMMARY V.P. Quality reports to the President and manages the definition, development and deployment of a comprehensive product quality assurance function, addressing all phases of the product lifecycle from initial development to contract manufactured injection molded volume production encompassing a range of new and legacy high precision polymer optical products. The position is based in the company’s headquarters and includes frequent travel to its contract manufacturer. Responsibilities include the execution of company strategy as it pertains to the QA group and the planning, development, coordination, and day-to-day direction of all quality related activities including internal and external customer complaint responses, and production/process problems in material, process and product quality areas. The VP Quality is expected to be a contributing member of the executive management group. SCOPE OF ACTIVITIES The scope of activities encompasses the organization and management of personnel and activities involved in the quality assurance process, including: • Contributing effectively to the Company strategy execution, and to the executive management group o Developing, leading and executing a Quality Strategy appropriate and effective in meeting the company’s business needs o Making recommendations for corrective and preventative actions necessary to ensure that quality related processes support the overall company and quality strategy. o Providing effective management communication regarding issues, objectives, initiatives and performance to plan. o Demonstrating the awareness of Quality within the overall business context and its effect on company profitability • Managing the overall activity of the Quality Organization effectively and setting a positive appropriate tone o Designing, developing and maintaining quality assurance systems at all manufacturing locations including Contract Manufacturing facilities. o Providing and promoting training and continuous improvement. o Developing and managing quality assurance metrics for performance improvement of all teams. o Assuring the viability, functionality and effectiveness of essential tools and statistical methodologies. o Driving component and process defects out of products to improve quality and reliability of our products, processes and services o Assuring that Quality procedures, documentation and controls are developed, implemented and monitored • Providing guidance to ensure that new and existing products are in compliance with customer quality requirements and specifications. o Supporting new product proposal efforts as required, ensuring that Customer sales quotes accurately reflect adequate levels of QA activity. Aid in the review of customer proposals to verify compliance to customer quality levels and requirements. o Leading functional groups to assure new product introduction processes and concurrent engineering methods are sufficiently robust and will result in minimum time to market with highest quality product launches. SUPERVISORY RESPONSIBILITIES Directly supervise two Quality managers and their staff’s in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding behavior; addressing complaints and resolving problems. EDUCATION and EXPERIENCE Bachelor's degree in Mechanical Engineering and or related sciences required. ASQC membership desired, but not essential; Quality professional with more than 10 years experience in the plastic injection molding industry, preferably in precision optics.. Demonstrated experience leading QA, QC function. Ability to critically evaluate and trouble shoot complex problem is essential. ]]>

<![CDATA[Mazzetti Nash Lipsey Burch provides Mechanical Electrical Plumbing services to our clients across the country; we are looking to add an IT Intern to our San Francisco corporate office. This position will be responsible for building computers, inventory control, and responding to help desk tickets under the direction of our Systems Administrator. We anticipate the position will require a commitment of 20 hours per week. Specific requirements: • Completion of hardware classes • Proven ability to reformat existing computers • Excellent time management M+NLB is an equal opportunity employer. ]]>

<![CDATA[Capital Asset Exchange & Trading, LLC, which owns the online marketplace, CAE Online, is a leading global platform for buying and selling secondary capital assets primarily in the semiconductor industry, as well as in the solar, defense, life science, communications technology, and related technology intensive industries. COMPANY QUICK FACTS: • CAE Online is an information-driven trading platform for illiquid capital equipment assets • The world’s largest online marketplace for used capital equipment • Gross revenue growth in excess of 100% in 2008 and over 200% in 2009 • CAE Online owns the single largest market share in our industry, at just over 1% • CAE Online has been in business since 1983 and is privately held, debt-free, and profitable. The Systems, Network, and IT Administrator role handles all set-up and on-going support of our network and computer systems. CAE is growing rapidly and our effective operations depend entirely upon these systems. This position has high visibility within all departments at CAE, and requires that the Systems, Network, and IT Administrator work closely with Executive Management. Please note: NO knowledge of the semiconductor industry or semiconductor equipment is required for this position. Responsibilities: • Setup and support the operational systems, which are Linux, Windows, and Macintosh-based • Create and carry out backup and failure-handling plans • Maintain our in-house servers, which include the primary database, and the telephone server • Maintain external servers, which are at multiple hosting locations (Linux and Windows based) • Provide IT training to CAE staff • Document procedures and create IT guides • Inventory management of desktops, servers, laptops, and other computer peripherals • Provide remote support for other company locations • Managing VOIP phone system Requirements: • At least 1 year helpdesk experience • Has supported a computer-intensive organization with at least 50 people • Microsoft, Apple and Linux Server experience • Experience supporting MAC and client-based work stations • Experience with hosting and databases, including Filemaker • Good troubleshooting skills • Network experience with Cisco and Linksys • Forensic attention to detail • Strong organizational skills • Excellent verbal and written communications skills • Bachelor degree from an accredited institution • Minimum GPA: 3.5 (on a 4.0 scale) • Top quartile standardized test scores • Team player willing to coach and be coached by colleagues. Open to development and improvement (i.e., aware of weaknesses and focused on constant improvement) • Driven, with a strong commitment to excellence • Able to multi-task and meet deadlines • Filemaker experience Benefits include: • Annual compensation: Based on Experience • 401K • Excellent health and dental insurance • Dynamic and fast paced working environment All inquiries will be kept confidential. Please email your resume to the email address listed above. No phone calls please. Equal Opportunity Employer. ]]>

<![CDATA[RKI Instruments, Inc., an innovative gas detection company located in Union City, is seeking a focused individual with strong technical and interpersonal communication skills to provide our customers with technical understandings of both RKI Instruments portable and continuous monitoring gas detection instruments. JOB DESCRIPTION: A. Purpose and Scope The Applications Engineer is responsible for the product applications engineering function at the company. The Applications Engineer is a key member of the company’s sales and marketing efforts and interfaces with many personnel and departments within the company. B. Responsibilities Receiving and making telephone calls as well as emails relating to sales, applications and technical support for the company’s products and services. Timely follow up is essential. Sales efforts include prospect qualification, solving needs and generating and following up on sales quotations. The Applications Engineer is also expected to make outside sales calls and /or technical applications support as needed. JOB REQUIREMENTS: A. Education and Training A Bachelor of Science degree in Engineering from a four (4) year University is strongly preferred. Other technical degrees may be considered. Experience in sales, customer service and/or support and problem solving is desirable but not required. General computer proficiency is required in either PC or Macintosh platforms; preferably in both. In addition, strong interpersonal communication skills (both verbal and written) are required. B. Technical Requirements Applications Engineer’s function involves a thorough understanding of the customer’s requirements, analyzing all pertinent data and solving the customer’s needs. The ideal candidate will also have an initial fundamental, and later, thorough understanding of gas detection equipment and gas characteristics. The Applications Engineer will require a proficient working knowledge of gas detection equipment, sensors, basic electronic signals, as well as the physical properties of a variety of toxic, combustible and inert gases and compounds commonly found in industry TO APPLY Please forward cover letter, resume and salary requirements via email to hr@rkiinstruments.com or fax to 510-441-5655]]>

<![CDATA[Position: Platinum Customer Success Advocate Team/Department: Platinum Customer Success Location: San Manteo, CA or Boston, MA ____________________________________________________________________________________ You can apply directly through this link to our Career’s page: <a href="https://performancemanager4.successfactors.com/career?company=sf&career_job_req_id=6860&career_ns=job_listing" rel="nofollow">https://performancemanager4.successfactors.com/career?company=sf&career_job_req_id=6860&career_ns=job_listing</a> About SuccessFactors SuccessFactors is the global leader in Business Execution Software. Our integrated suite of on-demand applications is relied upon by thousands of customers worldwide to align their businesses to their strategies, arm their organizations for success and incite their employees to greatness—every day. SuccessFactors’ impactful, proven offering focuses on optimizing the two key components of execution excellence: Business Alignment (making sure that people are working on the right things every day) and People Performance (making sure everyone is performing at their full potential). Combined and working in concert, Business Alignment and People Performance solutions from SuccessFactors help companies execute faster and smarter, with greater precision and better business results than ever before. SuccessFactors is one of the fastest growing public software companies. SuccessFactors has been helping organizations in both strong and uncertain times to bridge the strategy and execution gap, cultivate and retain top talent and optimize workforces, to drive business performance and results. A recognized market leader, SuccessFactors integrated suite of on demand applications has 8+ million users, 3,000+ customers of every size in over 190+ countries realizing tangible results. SuccessFactors has a unique culture. We are highly innovative and our products are defining new frontiers of software-as-a-service. We have extraordinary leadership and an aggressive sales driven culture. Founded in 2001 with offices around the world, the company employs more than 700 people, all passionately focused on revolutionizing the future of work. About the Role As part of our Platinum Customer Success team, you will serve as the primary Customer Success Advocate and customer liaison of Platinum accounts. The Platinum Customer Success Advocate’s role is a comprehensive support and account management role. It can be a combination of implementation support, post go-live customer support and/or system administration. You will be helping our customers by troubleshooting issues, answering questions and ensuring they are meeting their business goals through providing comprehensive support, product education and identifying and driving adoption opportunities. You will serve as an internal advocate for the customer and are responsible for overall customer satisfaction, renewal and reference-ability. Duties and Responsibilities: Identify, troubleshoot and resolve issues encountered by users (administrators of the SuccessFactors Application) Provide technical support for customers – from e-mail, phone and customer portal inquiries. Act as system administrator for Platinum+SuccessAdmin Accounts Identify, confirm and report bugs Document issues using case format in our CRM system Document defects in our bug tracking tool Act as a liaison between our Product Management and Engineering teams Collaborate with other employees by providing important customer feedback, process-improvement suggestions, new troubleshooting tips and other actions that involve improving our product. Develop technical solutions to be posted to both internal and external knowledge base Skills and Experience: You are a fast learner who enjoys being in a fast-paced, open environment. You enjoy customer interactions that lead to ultimate customer success and satisfaction. You have a strong project and task management skills, operational experience with large networked enterprise information systems and have supported and/or implemented business applications. You have a patient demeanor. You are a problem solver. You obsess about details, particularly when it comes to communication, follow-up and documentation. Qualifications: Prior applicable experience with named or dedicated accounts in a technical support environment Candidates must have technical competence including general understanding of IT and enterprise software, specifically ASP (“on-demand”, SaaS), networking, hardware, and implementations A 4 year degree and/or 5+ years of demonstrated industry experience Working knowledge of enterprise integrations including batch interfaces and Web Services Operational knowledge of Enterprise n-tier architectures and deployment IT systems and networking experience with exposure to underlying security issues Demonstrated analysis, problem solving and troubleshooting expertise Experience with XML Experience with HTTP and HTTPS Experience using network troubleshooting tools such as ping, traceroute and nslookup Solid understanding of Internet technologies, web servers and web proxy servers Ability to multi-task and perform effectively under pressure Experience in transferring knowledge to others (coaching & mentoring), sharing information. Comfortable interacting with all levels of management and roles within the client organization Ability to effectively prioritize and escalate customer issues as required Excellent communication and presentation skills to effectively explain a solution to a customer's problems Detailed, organized and results oriented Enthusiasm, strong work ethic and a positive attitude Ability to learn and assimilate technical information quickly Ability to manage to service levels and conduct regularly scheduled customer meetings You can apply directly through this link to our Career’s page: <a href="https://performancemanager4.successfactors.com/career?company=sf&career_job_req_id=6860&career_ns=job_listing" rel="nofollow">https://performancemanager4.successfactors.com/career?company=sf&career_job_req_id=6860&career_ns=job_listing</a> Please visit us at www.SuccessFactors.com to learn more about us, to view all current job postings, and to apply. SuccessFactors is an equal opportunity/affirmative action employer. We welcome and encourage diversity in the workplace. PRINCIPALS ONLY PLEASE. We do not accept 3rd ]]>