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<![CDATA[<a href="http://s574.photobucket.com/albums/ss186/hrskills/?action=view&current=SkillsLogowithCreatingJobstagline.jpg" target="_blank" rel="nofollow"><img src="http://i574.photobucket.com/albums/ss186/hrskills/SkillsLogowithCreatingJobstagline.jpg" border="0"></a> SUMMARY: Under limited supervision provides Hardware Technician services to Skills Technical Services customers. ESSENTIAL DUTIES AND RESPONSIBILITIES shall include the following: Build and/or modify electronic circuit boards based on provided schematics Build circuit boards with 0402 component size Build, evaluate and make appropriate circuit board change recommendations Construct prototype assembly builds of electronic circuit boards Direct complex engineering tests to collect design data Maintain a clean, organized work area Other duties as assigned KNOWLEDGE, SKILLS AND ABILITIES: Literacy in Microsoft Office Excellent soldering and rework skills Knowledge of analog and digital circuits RF knowledge Proficient report writing skills Excellent close vision skills Knowledge of oscilloscopes and other electronic test equipment. Ability to troubleshoot electronic circuit boards at component level EDUCATION and/or EXPERIENCE: Associate degree or higher in electronics, engineering, or related fields. 3 years experience as a prototype technician WORK ENVIRONMENT: Ability to work in a multiple project, team environment. The environment is fast paced and successful individuals in this capacity must be creative, organized, able to work under limited supervision, and have excellent problem solving skills. Wages DOE, Excellent benefit package including medical, dental, vacation personal time, 401K. Drug Free Workplace, EEO, ADA, Individual with disabilities encouraged to apply. Criminal background check required. Send resume and salary requirements to tech@skillsinc.com]]>

<![CDATA[Provide technical support for Attachmate products to external and internal customers by diagnosing and solving complex technical issues using your programming background to work along side the consulting group. Some key tasks may include the following: 1. Provide phone and email technical support for customers who use Attachmate integration products. 2. Acting as a customer advocate by reporting product improvements and enhancement requests and be able to own and drive resolution of customer issues, define resolution action plans and follow through to case closure. 3. Must be able to communicate problem resolution action plans and statuses to customers in a professional and timely manner and be able to own the support relationship with one or more high value customer accounts. 4. Serving as a mentor to less experienced TSE's and less experienced staff and coordinate resources to ensure timely and satisfactory delivery of product fixes to customers. 5. Appling your programming skills using Microsoft technologies (.Net & C#) 6. Using your experience with Java applications and environments, HTML, XML, and Microsoft languages and tools. As a highly visible internal technical resource, you will be responsible for actively pursuing opportunities to disseminate technical knowledge throughout the department and seek opportunities to develop diagnostic tools and processes to enhance Technical Support’s ability to resolve problems. Other responsibilities will include: 1. Managing escalation of critical customer issues by coordinating activities among various groups and departments. 2. Working closely with Development to improve quality and utility of the Attachmate products. 3. Could be responsible for delivering external and internal training, including technical presentations. 4. Ability to write readable and accurate bug reports and feature requests. 5. Write professional, succinct and accurate emails and be able to communicate verbally in a clear, concise and understandable manner. As a Sr. TSE, you will focus mainly on Attachmate’s application integration technology. This position will work very closely with the Professional Services organization and have responsibility of delivering billable services to customers who require custom solutions using our application integration products. Other duties will include the following: 1. Responsible for designing and developing custom software, and implementing the Professional Service group’s services. 2. This includes designing software applications from detailed specifications, custom application development, consulting, and on-site developer assistance. 3. Must also have advanced knowledge of development languages and application design. 4. Must be able to discuss and explain complex issues with external customers and internal staff. 5. Extensive experience in problem resolution, applying knowledge towards troubleshooting highly diverse technical issues. 6. Excellent written and oral communicator. 7. Demonstrated ability to work under pressure of deadlines. 8. Excellent time management skills. 9. Excellent project and problem management skills. 10.Ability to manage multiple projects concurrently. 11.Proven ability to work independently and on a team. 12.Demonstrated decisiveness by resolving issues and/or engaging additional resources with minimal delay. 13.Demonstrated experience showing ability to support technical decisions and tradeoffs based on business needs. 14.Proven ability to independently learn new technologies and become productive within a short time. 15.Experience with web application design and development 16.Microsoft technology (.Net & C#) 17.Experience with web services and architecture 18.Ability to work with customer business units and project teams to understand business problem(s) and discuss how Attachmate integration software could be used to provide a solution. 19.Ability to work with customer business units and technical project teams to help define integration requirements and architecture 20.Define and create limited-scope technical proof-of-concepts to show that the Attachmate integration products will provide the solution. EDUCATION •Bachelor's degree in Computer Science/Business or 3 years related work experience. KNOWLEDGE •Requires proven technical knowledge of networking environments, workstation platforms, application environments, operating systems, and industry trends. •Experience with Java applications and environments, HTML, XML, and Microsoft languages and tools. •Strong Java and/or Microsoft development knowledge EXPERIENCE •Minimum of 10 years LAN/connectivity experience •5 years IBM Legacy Systems experience, which can include the following: CICS, VSAM, IMS, and other mainframe environments and applications IBM SNA/SAA experience. •3 years experience in enterprise applications architecture, which could include understanding of application server environments, and usage of object interfaces and/or API’s and the usage of java and windows programming tools. OTHER REQUIREMENTS •Availability to travel approximately 25% of time. About Attachmate: Extend. Manage. Secure. Attachmate serves over 40,000 customers in 60 countries, with accounts in nearly all of the Global 10,000 enterprises. We are committed to delivering high-quality products and providing exceptional customer service. Attachmate enables IT organizations to extend mission critical services and assures they are managed, secure and compliant. Attachmate’s leading solutions include host connectivity, systems and security management, and PC lifecycle management. Our goal is to empower IT organizations to deliver trusted applications, manage service levels, and ensure compliance by leveraging knowledge, automation and secured connectivity. For more information, please visit <a href="http://www.attachmate.com/AboutUs/cooljobs.htm" rel="nofollow">http://www.attachmate.com/AboutUs/cooljobs.htm</a> . ]]>

<![CDATA[BDA has a great opportunity for Helpdesk Lead. This is a vital position to BDA and reports to our Director of Technical Services. The Helpdesk Lead will be based in Woodinville, WA. BDA, #1 in our industry according to 2009 Counselor Magazine and recently voted "Best Company to Work For" for the 5th year in a row, is a full service creative agency representing the world’s biggest brands. At BDA, we extend our clients’ brands into the lives of real people by stimulating a genuine and highly participative exchange between them and an authentic real-world experience. In essence, we make brands an experience by bringing brands to life, in life. Experience Requirements •Minimum of 5 years of experience in a technical Help Desk environment on a business helpdesk team supporting local and remote users. •Experience identifying and troubleshooting PC hardware and line of business software applications. •Ability to work independently and in a team environment, to deal with constant change and competing priorities, and to participate in continual process improvements. •Experience supporting remote application access technologies (Citrix, RDP) •Knowledge of VOIP and associated systems highly desirable. •A+ , Net+ and/or MCP certificates highly desirable •Can-do attitude and a desire to have fun and be successful in a work-hard/play-hard environment Job Skills & Traits •Must possess excellent problem solving skills. Must be able to understand and quickly diagnose problems associated with personal communications, peripheral equipment, networking, and desktop applications. •Working knowledge of user account management and privileges. •Excellent interpersonal skill, namely communication, customer service, and a can-do positive attitude. •Excellent, self-driven, detail orientation in a multi-tasking environment. Must be able to spend extended periods of time on the phone, handle multiple call and problems simultaneously, and follow-through to issue resolution. •Ability to type is a must. •Technical certifications helpful, but not required. •You should be 100% passionate about what you do and thrive in an entrepreneurial culture where we truly follow the “work-hard, play-hard” philosophy!! Duties & Responsibilities •Staff the Help Desk phone line taking user requests for PC/Network/Phone/PDA assistance. •Maintain user account privileges, on a timely basis, for network and application profiles. •Provides training / knowledge transfer for basic desktop application features. •Receive and document all user support calls in the IT help desk tracking application for problem resolution regardless of nature. Escalates tickets when issues are not easily identified or corrected. •Tag and track IT-related assets. •Provide help desk coverage, direction of problem resolution of workstation hardware, software and printers (Windows, Macintosh and many different types of peripheral hardware and software). •Assist IS staff when necessary to implement new network technologies. •Maintain and update the help desk database, provide “Help desk” utilization reports as requested. •Provides user level support for corporate IT, telephone and voice mail system. •Supports the use of MS Office and all other business applications. •Tracks and follows up on unresolved issues and reports same as requested. •Other duties as assigned. ]]>

<![CDATA[Our electronic recycling company seeks a TV Repair Technician *asap*! This person must: *Have a good working knowledge of Television Repair *Be at least 18 years old *Posess the right to work in the U.S. *Have been working or in school/training for the last 6 months]]>

<![CDATA[We’re a mid-sized transcription company in our 11th year, experiencing considerable growth. We’ve built a solid reputation of superior client support, and we’re seeking an addition to our team, but it has to be the right addition. The absolutely ideal candidate would have great customer service skills, a moderate skill level with computers, leadership qualities, and a background in medical transcription or healthcare in general. This is a combination of skills that are not commonly found together, so we’re looking for someone who can learn quickly, is a tenacious problem solver, can multitask and prioritize, is willing to do whatever it takes to support our clients, and who is committed to his/her teammates and to the vision of the company. If this is you, then you have the MOJO! We’re more interested in hiring someone with the right characteristics than the right background. In other words, we’re hiring for attitude and training for aptitude! Please consider the following carefully: Basic duties include: * Basic/intermediate client support of several hundred users on proprietary programs and our website * Setup and training of new clients on proprietary programs * Interacting with clinic staff, following up on any quality, turnaround time, report formatting or functionality issues * Coordinating with client IT personnel, contract IT personnel, and internal IT staff to resolve technical issues * Assisting with setting up new clients on company website, creating templates, testing printing, etc. * Performing some research and creating reports * Administrative office duties, record keeping, file maintenance Essential skills include: * Experience with transcription (especially medical) VERY highly preferred * Intermediate knowledge of PC functionality, including program installation and setup * Experience with business networks very helpful * Ability to learn new tasks quickly * Ability to keep track of the status of multiple client support issues simultaneously * Great followthrough * Good organizational/prioritization skills * Self-starter, needing little followup * Proven capability to successfully interact with a wide variety of personality types * Articulate self-expression (including excellent spelling/grammar/punctuation) Are we describing you to a T? Are you ready for daily challenges? Are you ready to help this company continue to grow and thrive? If you’ve worked in transcription but found you just needed something more, or you’re an IT professional looking for more human interaction, this could be the opportunity you’ve been waiting for! We’re very particular about who is added to our team, and this position won’t be filled until we find just the right person. If you feel you’re ready to step up to this plate, send your resume AND COVER LETTER (IMPORTANT!) to jobs@scriberight.com. Please be sure to include compensation requirements. Please PASTE your resume into the email, as NO ATTACHMENTS WILL BE OPENED. No phone calls, please. Candidates who meet our requirements will be contacted for an interview. Let us know how you stand apart from the crowd! ]]>

<![CDATA[Visible Technologies, located in Bellevue, WA, is a leading provider of online brand management solutions for companies and individuals in today's rapidly changing new media environment. We provide our customers with high-value strategic solutions supported by proprietary world-class technology and measurable results. Whether it is managing reputations across popular search engines, or helping companies track and participate in influential consumer created content channels, we empower brands to do more online to build their businesses and bottom lines. We’re looking for an experienced Helpdesk Support Technician to manage and support our business critical internal support desk. The ideal candidate will be a motivated IT professional who enjoys the variety, challenges, and growth potential of working in a startup environment. The IT Helpdesk Technician owns our front of the house support and works closely with a small and talented team of Systems Administrators supporting the Visible Technologies team. RESPONSIBILITIES • Provide help-desk support to internal personnel. • On-Call support for remote offices • Troubleshoot computer hardware, software or network • Install new software on users computers • Clean, modify and repair computer hardware including monitors, keyboard and printers • Authoring training manuals • Evaluation of company hardware and software • Provide good customer service to phone calls or emails • Work with internal teams to evaluate and implement appropriate hardware and software solutions. REQUIRED SKILLS • Experience supporting a Windows and Office desktop environment. • Strong knowledge of PC, laptop, and common server hardware. • Demonstrated troubleshooting and analysis skills. • Outstanding customer service and communications skills. • Experience with various remote support tools a plus • Experience with Microsoft Active Directory Support a plus • Barracuda Spam Firewalls knowledge a plus • Linux and OSX knowledge a plus ]]>

<![CDATA[Consulting firm located in downtown Seattle is currently hiring an Information Technology Manager to support a staff of 50. Our perfect candidate is flexible and comfortable with high levels of ambiguity and self direction. Experience in a legal or consulting firm will be a plus but is not required. The Information Technology Manager provides overall IT management by evaluating and improving hardware and software; delivering help-desk support and also providing long term vision for the company. Our IT Manager will efficiently maintain network performance by troubleshooting network problems and is responsible for all locations. Technically: VPN - strong remote connectivity experience Blackberry Microsoft Office System – Outlook, Excel, Word, Access, and PowerPoint; Microsoft SharePoint Services and Exchange; Exchange 2007; HTML and CSS; ASP-VBScript; Java and PHP experience. Telephony FTP Install, configure, maintain, update and monitor: VPN/Firewall, spyware, anti-virus, anti-spam; and backup system. Requirements: Degree in Computer Sciences (2 or 4 year) 3 - 5 years working as a generalist MCSE or MCSA or equivalent NO RELOCATION - must live in the Seattle area Please send resume with salary requirements. ]]>

<![CDATA[We are looking for a dedicated and hardworking Network and Desktop Support Technician for our office in South Seattle. We need a self starter who is keen to learn. The candidate chosen for this role will provide Helpdesk support to end users at all levels. This position will focus on troubleshooting and maintaining all Microsoft operating systems from DOS thru Windows 7 and Windows Server products. This position will also assist in maintaining the general network and all associated services, as well as support and update all company applications. We are looking for someone with excellent customer service and documentation skills who has the ability to work unsupervised performing basic to moderately difficult work. Other responsibilities include but are not limited to: <ul><li>Day to day active directory listing (user account management, networked printer, shares, etc.)</li> <li>Daily management of the network backup and restore tasks</li> <li>Maintain the company workstations by configuring hardware components (motherboards, hard drives, CD-ROM s, network interface cards, modems, SCSI adapters, video cards, network cabling, and peripherals)</li> <li>Assist in maintaining the Company communication infrastructure</li> <li>Install and configure software such as Windows operating systems, MS Office Suite, network protocols, Security software, backup software, browsers, and e-mail clients (Outlook, Outlook Express) and third party applications</li> <li>Utilize the internet to research technical information regarding drivers, tech support and product updates</li> <li>Maintenance of cell phone plans and hardware</li></ul> Requirements: <ul><li>Regular and reliable attendance is required with on-call availability during off hours</li> <li>Own reliable transportation for travel to other locations as needed</li> <li>Must have at least 2 years experience in networking (WAN) environments</li> <li>Must have at least 2 years of hardware/software experience, with at least one year in a desktop support environment</li> <li>N+ minimum; MCSA/MCSE preferred</li> <li>Documented knowledge of PC s, Windows, Microsoft Office Suite, Microsoft Servers; LAN/WAN support</li> <li>Able to troubleshoot all Microsoft Operating Systems and Microsoft Server Products</li> <li>Explicit knowledge of PC/Server hardware configurations, motherboards and all peripherals</li> <li>Excellent problem-solving skills</li> <li>Strong analytical and interpersonal skills; flexibility to work with and train people with varying degrees of technical knowledge</li></ul> Schedule: Monday through Friday from 8:00am to 5:00pm with after hours work as necessary Compensation & Benefits: $17.00 - 21.00/hr DOE plus employer paid medical/dental/vision, employer matched 401(k), paid holidays, generous paid time off, flexible spending account and more To apply, please e-mail resume with full contact information to the address listed above. ]]>

<![CDATA[Playtest Moderator CORESTAFF Services is seeking Playtest Moderators for Redmond’s largest software company. Playtest Moderators prepare and run evening and weekend playtest sessions to collect data from users about computer and video games. Candidates should have a strong understanding of human-subjects research and strong customer-relations skills are essential to this position. Knowledge of computer and video games is highly desirable. Job Responsibilities 1. Prepare, distribute and collect printed forms and other materials used by playtest participants (including legal documents such as nondisclosure agreements). 2. Prepare lab equipment, including computers and video game equipment. 3. Greet groups of participants and escort them into and out of the lab. 4. Moderate playtest sessions, which involves: • Providing explicit direction to the participants • Interacting appropriately with participants and ensuring they follow the directed tasks • Solving technical and research problems "on-the-fly" with little or no direction • Tracking timings of playtest segments • Making behavioral observations of the participants 5. Perform data entry about timings or other details of the sessions. 6. Additional projects as assigned. Time Commitment 1. This is a part-time job, with hours typically in the evenings during the week, and full days on the weekend. Total hours per week will vary with seasonal need, but typically fall between 15 – 25 hours per week. Typical shift times are: • Monday through Thursday from around 5:30 pm to 10:00 pm • Sat and Sun from around 8:30 am to 6:00 pm (at least one Saturday or Sunday shift is required) 2. There will be days off for typical "bank holidays" such as Memorial Day, 4th of July and Thanksgiving Day. 3. Typical length of contract is from 6-months up to a maximum of 9 months. Required Qualifications 1. Strong working knowledge of human-subjects research - candidates should have completed Psych 209 class 2. Strong customer-relations skills 3. Effective communication skills 4. Strong working knowledge of spreadsheet, email and word processing software. 5. Works effectively without direct supervision 6. Ability to change direction in response to changing work situations Preferred Qualifications 1. Plays computer and video games. 2. Has experience working in a psychology research lab. 3. Has experience setting up and troubleshooting computer and video game hardware.      ]]>

<![CDATA[Seattle-based Varolii Corporation provides interactive communication solutions delivered through a Software as a Service (SaaS) model. Derived from the Pons Varolii, the pathway in the brain that unites intelligence and learning with the ability to communicate, the name Varolii evokes the blending of innovative communications technologies with knowledge, learning, and best practices. Enterprises across industries leverage these solutions to automate more of the communications process, resulting in improved operational performance and enhanced customer relationships. Varolii’s multi-channel solutions deliver ongoing valued based on its unique delivery model which combines the convenience of SaaS with a fully managed services environment, an approach that ensures clients achieve an immediate, sustainable ROI. Varolii is headquartered in Seattle, WA, with offices and data centers in Denver, CO; Chicago, IL; and Bedford, MA. For more information visit: www.varolii.com. Job Summary: A position within the Production Support Group of Customer Management, the Production Support Specialist I is an experienced role with potential for growth. Working closely with other members of the Production Support Group and other functional groups within the Customer Management organization and Varolii Corporation as a whole, the Production Support Specialist I provides technical expertise in handling production issues and complex inquiries for customers along with special projects as assigned. Primary Responsibilities: •Provide basic to intermediate technical production/applications support and assistance for Enterprise class customers. •Works independently to gather information, pose workarounds, carry out necessary research, and provide an in-depth analysis to resolve production/application issues, customer requests and inquiries, escalating to a Sr. PSE, PSL or PSM when appropriate. •When the opportunity presents itself and it is appropriate, works with a team or individually, to educate and empower the customer to understand how to perform tasks and investigations on their own. •Provide severity and scope analysis of issues, inquiries and requests; maintaining ownership until resolution. •Will provide a concrete explanation of resolutions to issues, inquiries and requests to Enterprise class customers. These contacts will range from technical to those of an executive level within their organization. •Works in group or independently on side projects as needed and assigned. •Provides feedback and shapes production support procedures, policies and documentation where none exist or where they are stale and need to be updated. •Efficiently organizes and addresses multiple production issues, customer requests and inquiries from several sources, delegating when appropriate. The sources of which would be phone conversations, email, paging system, Instant Messenger chat, or face-to-face conversations. Requirements (Knowledge, Skills and Abilities): •Is self motivated; will work well autonomously and within a team environment. •Needs to be able to work in a high pace, high stress environment. •Requires an intermediate working knowledge of trouble-shooting and problem resolution methodologies and also have the ability to develop, in a short period of time, intermediate working knowledge of company applications, production support policies and procedures. •Ability to work multiple tasks simultaneously to completion. •Must have intermediate working knowledge of UNIX/Linux, SQL, shell scripting, XML, and a general understanding of encryption technologies (such as PGP and MD5). •Must have a basic understanding of computer networking and network protocols, such as FTP, telnet, HTTP(S), and SSH. •Must have a basic understanding of programming concepts such as loops, variables, variable scope, etc. •Must have a basic understanding of relational database concepts such as table joins, indexes, data types, etc. •A strong dedication to World Class Customer Service with background in phone and email etiquette. Education / Experience: •A Degree in the Computer Science, or Information Technology discipline Or, •The equivalent work experience of a minimum of 2 years experience in a highly technical customer service role with a strong understanding of customer service principles. To apply, please visit our careers page at ttps://tbe.taleo.net/NA7/ats/careers/requisition.jsp?org=VAROLII&cws=1&rid=93 ]]>

<![CDATA[Ingeniux is looking for a Network Operations & Software Support Specialist who will thrive in our fast-paced development and delivery environment. Major responsibilities include: • Troubleshooting and isolating customer reported issues • Entering and triaging support tickets • Defining solutions, coordinating with internal resources to deliver solutions • Provide customer communication and customer relationship management The position requires strong customer relations skills and the ability to support an ever growing community of customers. The ideal candidate must work well under deadlines while providing high quality feedback and supporting an interdisciplinary team of software professionals. Required Skills • Ability to troubleshoot complex problems is essential • Excellent communication skills and the ability to work with customers • Minimum 2 years help desk experience • Minimum 1 year Microsoft server experience including, IIS knowledge and Active Directory experience • Experience with any of the following: HTML, ASP, JavaScript, IIS, XML, XSLT is considered a plus • Very strong analytical and documentation skills and the ability to operate in a fast-paced environment Why join the Ingeniux team? Ingeniux offer many exciting opportunities for career growth. Our employees share a common commitment to excellence, innovation and creativity. We offer a competitive compensation package including pre-ipo stock options, a comprehensive medical and dental plan, and other generous benefits. If you meet these requirements, and want to work in a fast-paced, team-oriented environment, submit your resume today to careers@ingeniux.com. ]]>

<![CDATA[PEMCO is looking for a Data Warehouse Administrator who will lead the Business Information Development Team in the design, implementation, and maintenance of the technical processes associated with the extraction, transformation, and loading of data from source systems into the business intelligence environment.  This individual will also ensure high performance and availability of the business intelligence environment.<ul><li><div>Directs the DBA activities conducted by external DBA resources to ensure maximum business intelligence environment availability, consistency, and recoverability</div></li><li>Solves complex technical problems. Optimizes the performance of enterprise business intelligence tools</li><li>Develops standards, policies and procedures for the form, structure and attributes of the business intelligence environment </li><li>Researches new technology and develops business cases to support enterprise-wide business intelligence solutions. </li><li>Oversees the business intelligence ETL processes</li></ul><ul><li>Two (2) to five (5) years of data warehouse and reporting development and experience supporting multiple end-users in a large-scale data warehouse environment</li><li>Certified Business Intelligence Profession (CBIP) or similar certification preferred, equivalent industry experience would be considered in lieu of formal certification</li><li>Bachelor of Science degree in Statistics, Mathematics, or Management Information Systems</li><li>Demonstrated working knowledge of Business Intelligence reporting tools, SQL, and Data Modeling</li></ul>Job Conditions:<ul><li>Ability to use desktop computers</li></ul>Our employees enjoy many benefits:<ul><li>Competitive salary </li><li>200% match on your 401(k) up to 6% of your pay </li><li>Generous medical, dental, disability and life insurance plans</li><li>A friendly, professional work environment </li><li>The opportunity to work at a place of integrity, where customer service is emphasized</li></ul>Equal Opportunity Employer If interested, please apply online at <a href="http://track.tmpservice.com/ApplyClick.aspx?id=875423-1812-5695" rel="nofollow">http://track.tmpservice.com/ApplyClick.aspx?id=875423-1812-5695</a> ]]>

<![CDATA[Major US multinational defense contractor seeks Electronic Tech to install, maintain, diagnose, & repair shipboard combat, nav & comm systems in overseas location. Good pay, transportation to and from job location, living allowance and other good benefits. Send resume to overseas_shipyard_specialists@yahoo.com.]]>

<![CDATA[Established Law Firm in Tacoma seeks a Help Desk Technician to provide entry level support and maintenance on various IT components including, but not limited to, workstations, laptops and printers. Responsibilities Include: - Provide support to internal end users via phone, remote control tools, email and at their desk for a wide range of hardware and software technology issues - Establish and support video conference calls - Assist in the deployment of new applications and hardware - Setup laptop loaners for traveling employees - Provide support for presentations and other A/V setups - Perform certain network administration tasks as directed by Network Administrator, to include, Active Directory administration, administration of file permissions and data shares, basic Exchange administration and new user setup - Effectively troubleshoot PC and application issues, as well as provide and document solutions to hardware or application conflicts - Provide network printer support to include maintenance and repair We need someone who: - Can work independently and in a team environment - Can deal with constant change and competing priorities - Has patience and strong interpersonal skills - Can work effectively with diverse groups of people at all levels of the organization - Can work in a high stress or unpredictable environment The Candidate must: - Have experience supporting remote application access technologies (RPP, VPN) - Have experience, or be willing to learn, PBX and IPOffice Telephone systems - Have experience with troubleshooting and removing Adware, Spyware and Malware - Have advanced MS Word skills with an emphasis on Templates - Posses outstanding written and verbal communication skills - Have reliable transportation in order to travel to satellite office (70 miles round trip) We prefer the candidate to be: - Microsoft Certified as Desktop Support Technician - Certified as MOUS Expert in Word and Excel (in addition to core certifications in Word, Excel, PowerPoint and Outlook) Resumes will be received through March 19, 2010.]]>

<![CDATA[SofTec Solutions, Inc., is a professional services organization with a well established national consulting practice specializing in providing and managing highly skilled IT personnel within complex and sensitive project arenas with over 400 full-time employees and work performed in every state in the USA. A Minority owned, SBA 8(a) and Small Disadvantaged Business certified corporation. SofTec was founded in 1996 and has built a successful track record of living up to our mission of providing quality support services. SofTec Solutions has an immediate need for an On-Site Help Desk Project Manager for a federal agency client based in Seattle, Washington. Estimated project duration is four (4) plus years. Responsibilities: - Manage a seven (7) person Tier I Help Desk team, Monday – Friday, 8:00 a.m. – 5:00 p.m., excluding weekends, holidays, etc. - Operating systems and applications include: • Windows Operating Systems • Microsoft Active Directory • Lotus Notes software (including Lotus Notes email, client-based applications, web-based applications and remote use) • Microsoft Office Suite applications (including Word, Excel, PowerPoint and Access) • Symantec Antivirus software • Citrix ICA client software Requirements: - Demonstrated work experience with operating systems and applications listed above - Bachelors Degree in related field - Minimum of three (3) years supervisory and management experience - Project Management skills and experience - Knowledge of and experience with IT help desk support and services - Knowledge of IT concepts, principles, methods and practices - Knowledge and experience with Information Technology Infrastructure Library (ITIL) best practices - Local candidates strongly preferred Benefits offered include: • Major medical, dental, vision • 100% paid life insurance, short-term disability and long-term disability, • Flexible spending accounts • Paid time off benefits including vacation, sick leave, holiday pay and others. • 401k Retirement plan To apply, please go to our company website - <a href="http://www.softecjobs.com/Positions.php" rel="nofollow">http://www.softecjobs.com/Positions.php</a> and click on the link provided for this position. Please paste your cover letter, salary expectations, and resume into the fields provided. SofTec Solutions, Inc. is an equal opportunity employer. No third parties please. ]]>

<![CDATA[One of the Northwest's leading independent document imaging companies, OASYS, Inc., is looking for digital printer/copier technician. Minimum 1 year experience on digital printer/copiers and fax. Preference given to individuals with experience on Konica Minolta, or Ricoh Family Group products (Ricoh, Savin, Gestetner, Lanier). Connectivity and computer skills are a plus. Aggressive compensation and benefit packages including paid vacation and sick time; company paid medical, dental and vision benefits; performance based bonuses; company provided cell phone; company paid training and company vehicle available. Must be able to manage assigned service territory with minimal support; must have good customer service, communication and organizational skills. Good driving record (verification required) and must be able to pass a background check. Additional information about our company and position is located at www.oasysinc.com. Please send cover letter, resume, certifications and referrals to info@oasysinc.com. ]]>

<![CDATA[Are you looking for a challenging position that combines your quality assurance and IT experience with your project management skills? Would you like to work in an environment where your abilities will be valued and you will have the opportunity to make significant contributions? If so… We want to speak to you about a career at HMA. HMA is a Third Party Administrator conveniently located in Bellevue in need of a dynamic, innovative Quality Assurance Analyst in our Information Technology Department. We are a wholly-owned subsidiary of Regence BS, and have been here for over 24 years. HMA serves over 100,000 employee lives on behalf our self-insured group health plans. We offer a generous benefit package, competitive salaries, profit sharing, and a friendly welcoming culture. Here is your chance to work alongside and be part of a vibrant, fun and knowledgeable team of professionals with diverse backgrounds. The Quality Assurance Analyst’s role is to develop, establish, and ensure quality assurance standards and measures for the information technology services within the organization. This includes writing test plans and scripts for tracking defects and fixes both vendor applications and internally developed software. Responsibilities also include gathering and analyzing data in support of business cases, proposed projects and systems requirements. The QAA will work closely with all HMA operational departments in writing business requirements, as well as with the developers in the IT Dept to design and test new and enhanced software. This position will further act as project manager as assigned by the IT Director. Essential Functions: • Review all software release processes to ensure that implementation and testing plans are complete and approved. • Develop and maintain test plans, test strategies and test cases while performing all testing activities including integration, system, user acceptance, performance, stress and regression testing. Track and report on success of products based on test results. • Add quality assurance practices to all phases of the System Development Life Cycle to ensure quality is built in during each development phase. • Participate in projects as needed. Manage deliverables including ROI and benefit realization calculation, project plan development, tracking and reporting, scheduling, quality planning, organization workflow changes, communication and deployment, and training materials. Assist in and support change management procedures. • Create, maintain, perform and upgrade test scripts for internally and externally developed software, as well as analyze test cases and provide accurate progress reports. • Prepare and deliver reports, recommendations or alternatives that address existing and potential trouble areas in IT systems and projects across the organization. • Develop, enhance and maintain standard test cases and scripts to use for testing software releases and upgrades and to monitor the health of business-critical applications. Analyze test results to ensure existing functionality and recommend corrective action. Identify defect trends and manage corrective measures through to resolution. Document procedures, test results and user training appropriately • Work with the rest of the IT staff, vendors, EDI partners and users to understand requirements and ensure that information technology products and services meet user expectations. Successful Candidate will have: • Two years experience with Health Benefit Information Systems or the QicLink application preferred. • BS in Computer Science or equivalent experience preferred. • Demonstrated proficiency with standard quality assurance standards, tools and methodologies required. • Experience with testing tools and test scripting preferred. • Experience with Project Management and PM best practices • Working knowledge of HIPAA regulations/requirements preferred. • Excellent analytical, problem-solving, and time management skills required • Solid communication and interpersonal skills required. • Proficient with MS Office products, including Excel, Access, MS Project. Healthcare Management Administrators (HMA) believes in delivering superior value to our many self-funded Northwest clients by combining competitive rates with superior service. If you would like to learn more about our organization, please E-mail your resume, cover letter and salary history to: recruiter@accesstpa.com Faxed resumes are welcome at 305/574-0443. Be sure to visit our website at www.accesshma.com. ]]>

<![CDATA[IT Customer support - (English – Japanese bilingual a must!) A leading Web and Internet Services company located on the east side of Seattle is looking for that perfect team player, to help support their valuable customers with their IT needs. If you are fluent in English and Japanese, enjoy helping people, and are confident in providing solutions on a timely basis, then we would love to talk with you! Job Duties: · Take phone calls and receive emails in both English and Japanese from customers and provide confident, accurate solutions to user requests on a timely basis · Repair Windows-based end-user computers (XP – Windows 7) · Visit customers for maintenance and on-the-spot on-site troubleshooting · Take ownership of in-depth issues and troubleshoot as needed · Take ownership of long-term or special projects · Effectively document all requests and resolutions · Work with other departments to solve problems and satisfy client issues · Educate and explain features and functionality to customers · Contribute to knowledge sharing and actively participate in collaboration Required Skills: · Customer service experience with fluency in English and Japanese · Excellent communication skills in English and Japanese to communicate in a professional, polite and articulate manner both verbally and in writing, with both unskilled and highly-skilled PC users · Ability to walk clients through a solution in such a way that builds their confidence in using the system · Technical aptitude and ability to quickly learn new technology · A+ certification is a must · Knowledgeable in configuring the following environments are plus: Windows 2000, 2003, 2008 server Windows 2003 -2008 SBS server Windows Exchange server Linux Apache basic command operation · Knowledge about networking/internet protocols, TCP/IP is a plus - Cisco switch/router experience is a plus. - Configuration of firewall and VPN is a plus. · Knowledge about MySQL database is a plus. · Knowledge about HTML/PHP is a plus. · Demonstrated ability to prioritize and multi-task in a deadline-driven environment · Ability to collaborate as a productive and active team member · Demonstrated ability to work independently with little direct supervision Please do not apply if you are not fluent in Japanese. Please submit your resume and cover letter, along with your availability and hourly/salary requirements.]]>

<![CDATA[ShareBuilder Securities Corporation, a subsidiary of ING DIRECT and a leading provider of online investment services, is expanding its team to meet the growing needs of our business and we are looking for a Salesforce CRM Administrator. The Salesforce CRM Administrator is responsible for managing, maintaining and improving our global CRM system. In this role, you will be the primary technical resource for all Salesforce.com related issues within the company and will act as a subject matter expert for technical issues that arise relating to Salesforce.com. This is a key position reporting to the Sales & Service Systems Lead, but will interact regularly with the Marketing, Compliance, Brokerage Operations, and Technology departments in support of their analytical and planning needs. Essential Functions: • Perform daily administration of the CRM application, SalesForce.com • Maintain CRM user roles, security and profiles • Maintain the functional areas of data management, including all standard and custom objects, dashboards and reports • Compile, analyze and communicate other key customer and marketing data • Partner internally and externally with multiple teams to drive CRM system and process improvements • Drive core insights from available data leading to fundamental improvements to internal processes and marketing effectiveness • Manage bulk imports and exports of data between CRM and other systems • Design management and staff reports and dashboards • Train new and existing end users on the salesforce.com application • Understand ShareBuilder brand and product positioning to ensure consistent, on-brand messaging • Manage multiple, complex timetables successfully in a collaborative fast-paced environment Experience & Qualifications: • At least 2-3 years experience administering a CRM application and in data and systems analytics supporting a CRM system • Proficient in Administrator Level with Salesforce.com CRM solution • Proficient in all Microsoft Office Software, especially Excel and Access • Technical understanding of IT infrastructure and systems a plus • Strong analytical, quantitative, and critical thinking skills • Creative thinker, open to idea exploration with strong problem solving/analytical abilities • Must be results-oriented, customer-driven, organized—with strong attention to detail • Must have ability to prioritize and meet aggressive deadlines • Able to receive direction and guidance within a team environment • Strong project management and interpersonal communications skills • Ability to interface well with both internal and external customers • Self-motivated, team-oriented and a strong work ethic Education and/or Certifications: Bachelor’s Degree or equivalent combination of education and experience ]]>

<![CDATA[(Respondees - include a specific, relevant cover letter if you apply, please. Why are you interested in THIS job?) PROJECT ANALYST/MAPPING TECHNICIAN Join a local, rapidly growing startup as we map the indoor world and revolutionalize location based marketing! Located in Bellevue, we are an exciting, well-funded startup looking to expand our team. Our unique patent-pending process and products are being used on iPhone and Android phones today to “go inside” and navigate shopping malls, airports and other venues. We are looking for a hard working, organized individual to help us create Indoor Smart Maps of venues around the world using our patent-pending navigation software. JOB DESCRIPTION As a mapping project technician, the job involves business skills as well as technical project completion. You will own the creation of map projects end-to-end. Responsibilities include: o Overall coordination of each of your mapped venues: o Researching and documenting venue data in detail (detail about retail business and services) o Learning and using our proprietary navigation software to create digital maps o Conduct self and peer quality reviews o Work as a team to develop and document improvements for project completion and tracking process REQUIREMENTS o Sleuth-like and creative research skills (internet, phone, public records) o A track record of successfully coordinating multiple projects or complex tasks o Ability to manage multiple concurrent projects with different timelines o Strong attention to detail o Must be very comfortable and proficient with Microsoft Excel o Ability to self-direct daily tasks and manage risks o Must be able and willing to work in a fast-paced and demanding start-up environment o Ability to work in a team environment, with a hands-on, proactive attitude o Passion (not necessarily work experience) in Maps or Retail Marketing o Bachelor Degree with a strong GPA Great relatively entry-level job for a self-starting, very hard working individual looking to grow with a fun startup company. POSITION: 6 month contract-to-hire 40 hours a week $12-16/hr to increase with demonstrated performance. Interested individuals, reply with your resume AND a cover letter describing your interest & qualifications for THIS job specifically. NO RECRUITERS. NO STAFFING FIRMS. INDIVIDUALS ONLY. Thank you.]]>

<![CDATA[Are you the person people call when their computers malfunction? Do you fix their problems so fast and easily? Do you consider yourself really competent at fixing computers, synching printers and smart phones etc? And do you like working from home? Then, this position may be for you... support.com. (NASDAQ: SPRT) provides online technology services to consumers and small businesses. support.com provides an award-winning customer experience by using an innovative model that combines a cloud-based technology platform with a fully distributed workforce, support.com is defining a new category of technology-enabled services and growing rapidly each year. support.com is seeking self-motivated individuals to provide expert computer and technology assistance . If you are already helping colleagues and family members to install, troubleshoot, and resolve their technical problems, then consider this opportunity! You will be able to apply the knowledge and experience you have gained in this position. To qualify for this Work From Home opportunity you would need: • Your PC with minimum 3 GHz processor and 1 GB RAM with 1280x1024 minimum resolution. Minimum OS of Windows XP SP2 with latest security patches applied. Recommend 17” flat screen monitor or greater. • Broadband connection (1 MB down / 384 kbps up) • Meet the requirements of the job description below Responsibilities: • Perform analysis on customer’s PC and make product or service recommendations • Supply best in class support to direct consumers on all technology support needs • Use company provided tools to troubleshoot and solve customer technology problems • Maintain high level of customer satisfaction with focus on first call resolution • Identification and removal of Malware and Viruses As part of the process of providing best-in-class customer satisfaction for the technology services you will also be required to do the following: • Answer calls and greet customer or partner sales representative • Review ticket in customer service tracking application • Determine scope of issue • Confirm customer agreement to pricing and conditions of service • Manage credit card processing • Handle requests for refunds per company policies • Follow through on warranty requests or open issues • Encourage completion of customer survey • Close the incident within recommended service times • Properly document all support calls • Adhere to quality standards set by company • Provide feedback on tool, process, and business improvements • Represent company in a professional and ethical manner Skills: • Excellent written and oral communication skills, second language a plus • Can communicate technical concepts clearly to customer’s level of understanding • Excellent customer interaction skills • Very good organizational and multitasking skills • Ability to problem solve and resolve problems creatively • Review SOPs (standard operating procedures) and provide feedback and ideas • Ability to type 30 to 40 words per minute Qualifications: • Minimum of 1 to 2 years of related experience Job roles in customer service dealing with consumers • Hardware / Software technical support • Troubleshooting Windows XP platform to registry level • Home networks (wire and wireless) using multiple network technologies such as switches, routers, printer, etc... • Networking technologies TCP/IP, DNS, Firewalls • Internet connectivity using cable, DSL, satellite, dial-up • Consumer/business peripherals – printers, scanners, fax, MP3 players, digital cameras, cellphones, PDAs • Iternet security in areas of virus and spyware • Courses in technology related fields and customer service. MSDST, A+, HDI Support Center Analyst or other relevant certification a plus. Please apply TODAY! <a href="http://corp.support.com/openings?jvi=o61aVfwW,Job" rel="nofollow"> Click here </a> or visit the careers page on our website at www.support.com Emailed Resumes will NOT be accepted! ]]>

<![CDATA[Redfin is a downtown Seattle startup with a strong focus on Real Estate. We are a company of 50+ people and we’re looking to double that by the end of the year and we want someone that wants to grow with us. We're changing the game and want motivated players to join us. We're seeking a Help Desk Support Analyst to be a key member in our small, but growing, IT organization. You must be passionate about computers and love helping others. We will give you as much headroom as you need to go as high as you want. As our Support Analyst you WILL: • Troubleshoot and resolve Windows and Mac computer issues. • Phone based support for users in remote offices. • Setup and support mobile devices including iPhones. • Change processes to be more efficient. • New client hardware/software setup and distribution • Inventory tracking of both software & hardware, licensing & maintenance To be considered you need: • 3+ years of solid desktop experience in a Windows environment. • Strong knowledge of Windows XP/Vista, PC hardware installation and configuration. • Outstanding customer service and interaction skills. • Outstanding verbal and written communication skills. • A drive to make a difference. To really excel in this position, we believe that Mastery is required in: • DNS • VPN Functionality • TCP/IP Networking Are you the person for this job? Great! Send us your resume & a few reasons why you’d like to work at Redfin to: <a href="mailto:jobs.operations@Redfin.com" rel="nofollow">jobs.operations@redfin.com</a> ]]>

<![CDATA[ This position involves the development and delivery of Isilon specific training courseware for customer support employees, channel partners and end users. The courseware is highly technical covering Isilon’s products and technologies, reinforced with practical, real world hands-on lab exercises. Currently the primary format is Instructor led but is quickly expanding to include online formats such as Web Based, and Virtual Classroom. Key Responsibilities • Deliver courseware in the area of supporting Isilon products through web based programs, conference calls or instructor led class-room / other sessions. The content will include but not be limited to configuration, Installation, tier 1/2 support and troubleshooting. • Define and develop the on-boarding program to support the development, mentoring and coaching of new employees into our global support organization • Conduct formal needs analysis to determine specific training needs. This will require interfacing with engineering, marketing, sales and support. • Develop detailed hands-on labs to support the training content • Design and roll out new programs on an as needed basis to build more expertise within the support organization. • Participate in the New Product Life-Cycle process within Isilon to ensure global services training needs are defined, developed and delivered in a timely manner. • Design and deliver train-the-trainer courses to enable employees/partners to deliver Isilon specific content • Travel frequently to partner/customer sites to deliver custom or standard off the shelf courseware • Review of technical documentation for training materials, technical marketing collateral, OEM/Channel manuals, troubleshooting guides, etc. • Learn to use diagnostic aids, tools and appropriate lab equipment as necessary. • Acquire extensive knowledge on all Isilon products Qualifications: Education and Experience • Bachelor's degree in a technical field or equivalent work experience in a software/support environment. • 8-10 years experience in a technical education environment with at least 5 of those years in storage • Good knowledge of computer storage/networking concepts and the TCP/IP networking model. • 5 years experience developing hands-on, skill based training in a storage environment. • Expert level knowledge of Instructional Design • Excellent Verbal and written communication skills as well as organization skills • Experience with both Unix and Windows environments • Experience with installation of software and hardware in a data center environment • Must have working knowledge of basic networking technologiesincluding but not limited to: VLANs, BGP, TCP/IP, NFS, SIFS, NIS, LDAP, Active Directory, IPV6 ( a plus) Key competencies • Communication skills: English: Excellent written, verbal, presentation, and listening skills. • Extensive experience teaching the following protocols and technologies; All Open Source routing and switching protocols including TCP/IP, SNMP, QoS, LACP (Link Aggregation), NFS, SIFS, NIS, LDAP and exposure to Cisco IOS, Juniper JUNOS and VMWare an advantage. • Must have very strong customer and interpersonal skills. • Must demonstrate role-model level customer service/support skills and represent Isilon in a professional manner at all times. • Able to be flexible for last minute and planned travel requirements, including after hours, weekends, and as required • Comfortable with technical and business English usage (documents reading, e-mails, conference calls APPLY VIA URL: <a href="http://hostedjobs.openhire.com/epostings/submit.cfm?fuseaction=app.dspjob&jobid=290851&company_id=15714&jobboardid=533" rel="nofollow">http://hostedjobs.openhire.com/epostings/submit.cfm?fuseaction=app.dspjob&jobid=290851&company_id=15714&jobboardid=533</a>]]>

<![CDATA[Technical Sales Architect: Base Salary + generous commission/bonus plan This role will be responsible for the technical direction and ongoing development with a leading Technical Solutions provider. Candidates should have prior experience building out technical processes and delivery methods to ensure client satisfaction. We are seeking individuals who are looking for an entrepreneurial environment and are driven and motivated to assist in the building and shaping of our technical strategy. Description: • Work in a pre-sales capacity supporting the sales and account teams on new opportunities, capturing technical requirements and defining the best possible technical solution. This may involve the development of proof of concepts and prototyping. • You may also be required to present a high-level version of your technical approach to the client. • You must be able to work with a heterogeneous team and be confident in collaborating with client representatives from different management levels and working alongside client teams or product vendors. • To do this effectively you must have excellent communication skills including written English, verbal presentation and visual representation. • You will demonstrate the ability to propose innovative solutions to client briefs and will be alert to recognize potential improvements in the company’s technical processes • You will be well presented and capable of working directly with clients; • Must relish the challenge of working in a dynamic, fast paced environment; • Must have good time-management skills and be able to report progress on projects to a project manager • Must have a solid understanding of current Microsoft Technologies Requirements • 8+ years in a technical consulting function with leadership responsibilities • 5+ years of technical Project Management experience • 5+ years of experience selling and deploying Microsoft Products • Excellent client facing and presentation skills • Ability to engage in business development activities to help identify and close business • Must have a strong team player attitude and love what they do! PLEASE SUBMIT A RESUME + COVER LETTER + SALARY REQ'S. ALL of the requested items must be included to be considered. We are looking for serious candidates who meet all of the requirements. In the event you are contacted for an interview, please be prepared to provide an example or explanation of a previous technical sales process you have developed and has been proven successful. ]]>

<![CDATA[POS Core Technologies, located in Redmond, WA, is a software development company that provides point of sale software and related hardware/software packages. Our principal product is Coffee Shop Manager (www.coffeeshopmanager.com). We are looking for someone to serve as a hardware specialist for the Coffee Shop Manager business to: • Prepare and ship systems to customers • Order computer hardware and related peripherals • Support customer start-up, guiding users through system set-up and their initial learning curve • Help customers with hardware related issues/support • Perform basic hardware repairs • Process RMAs for hardware sent for outside repair This workload will vary based on demand and timing of customer orders and inquiries, so the incumbent will also be trained on how to provide ‘knowledge base’ level Coffee Shop Manager software support to our customer base. Over time, software support skills will be expanded. We will train the incumbent in the specific hardware/software skills required and to be able to provide assistance from our knowledge base and materials. This is a full-time, salaried position and includes paid time off, a 401(k) plan and medical/dental insurance. The Skill Set • A solid understanding of PC hardware, networking devices and basic system configurations. • General Windows networking skills and a working knowledge of Windows operating systems. • Able to complete basic PC repairs and operating system fixes. • Familiar with Norton Ghost, pcAnywhere, LogMeIn, anti-virus software and proficient in the Microsoft Office Suite. • Excellent verbal and written communication skills. As we work with a national customer base, telephone and e-mail support skills are a requirement. • Solid organizational/administrative skills. • Follow through to ensure that deadlines and customer requirements are met. • Willingness to pitch in and help in other areas with available down time. • 1-3 years of relevant experience If interested, please e-mail your resume and compensation requirements (or pay/salary history) to hr@poscoretech.com. Other basics: • Resumes without salary information will not be considered. • Local candidates only and must be authorized to work in the U.S. ]]>

<![CDATA[FILTER is looking for an Incident Management Project Manager for a 3-month contract role (with likelihood of extension) located in Issaquah. Our ideal candidate has three years of project management with a strong knowledge and understanding of call center environments and typical customer scenarios. The Incident Management Project Manager will be responsible for leading conference calls with varying levels of management, collaborating with global, regional and local operations and conducting systemic issue detection and analysis. This position also handles website, URL, application and tool monitoring in addition to real-time monitoring of call volumes, average handle times, call center agent availability and call center service-level adherence. This is a 40 hour a week position, however the hours can be on any seven days of the week and during any times between 5:30 AM and 7:30 PM. Our ideal candidate has a strong track record of proactively monitoring and effectively implementing complex plans and working with remotely (globally) located virtual teams. Sound like you? Get in touch with FILTER. SKILLS YOU’LL NEED • 3 years of project management experience with a focus on call center management • Ability to organize teams and collaborate well • Ability to foresee and analyze project risks, develop a risk management plan and mitigate subsequent issues • High powered analytical skills A BIT ABOUT FILTER FILTER is a full-service creative resources company that connects industry-leading companies with the very best creative talent throughout the West Coast. Offering both creative staffing services and interactive media design and production, FILTER helps clients to make their ideas a reality and complete their projects with more speed, flexibility and cost efficiency. The company is headquartered in Seattle and has branch offices in Portland, San Francisco and Los Angeles. FILTER has been serving the creative community, including top consumer brands and technology companies as well as leading design, advertising and interactive agencies, for the past two decades. To apply, please register at www.filtertalent.com and complete a personal profile in order to express interest in this position: <a href="http://www.filtertalent.com/Professionals/Search_Jobs.aspx?m=j&id=423" rel="nofollow">http://www.filtertalent.com/Professionals/Search_Jobs.aspx?m=j&id=423</a> We will review your resume and portfolio and contact you if your skills and experience appear to be a good fit. FILTER is an equal opportunity employer.]]>

<![CDATA[ <div> <table width="100%"> <tr> <td style="padding-bottom: 2px; border-bottom: 2px solid #666;"> <a href="http://www.maqconsulting.com" target="_blank" rel="nofollow"> <img src="http://maqsoftware.com/static/MAQ_Consulting/Logo.png" border="0"></a> </td> </tr> <tr> <td style="padding-top:12px;"> Position: Technical Content Publishing Support Company Description: MAQ Consulting is a staffing firm specializing in contract positions and project roles for some of the leading high tech companies in the Pacific Northwest. We hire Program and Project Managers (Technical and Non-Technical), editors and technical writers. We have contract positions available immediately for Marketing Professionals, Web Producers, and Product, Graphic and Game Designers. Job Description: We are looking for a production engineer who has experience with Author-it to maintain and extend our content publishing platform and to support writers and editors in developing a variety of content types including help, web articles and printable guides. Candidate will be responsible for developing and maintaining the following: output templates for content deliverables spanning multiple formats, structured authoring rules, styles, object templates, etc. within Author-it, and post-processing tools/scripts for deliverable types not natively supported by Author-it. Candidate will also be responsible for building and checking in built content to product code branches, working with Operations and site owners to release content in 40 or more languages. Candidate will be working with localization engineers to ensure international sufficiency of content deliverable designs and with the dev/test team to develop implement "hooks" for text automation scripts for content deliverables. Candidate will also research and resolve content infrastructure bugs as they emerge, maintain the technical process instructions and provide technical guidance to writers and editors. Qualifications: <ul> <li>Must have experience with localization </li> <li>2+ years designing XML schemas, transformations, and XSL style sheets</li> <li>5+ years experience with CSS</li> <li>5+ years experience developing Web functionality in JavaScript</li> <li>2+ years experience developing in C#</li> <li>2+ years experience writing text-processing scripts and automation</li> <li>1 year experience with basic database and server maintenance </li> </ul> Our company offers competitive pay and benefits including eight paid holidays, 12 paid vacation days, comprehensive medical and dental insurance premiums in full, training allowance and a retirement plan with 3% company match To Apply: Please respond to this posting with your resume attached. </td> </tr> </table> ]]>

<![CDATA[Technical Support Specialist At Daptiv, we work to provide businesses around the world with business critical, high value, yet flexible, collaborative Project and Portfolio Management (PPM) Software as a Service (SaaS) solutions for the planning and measurement of Enterprise project portfolios. Our .Net applications are used by many of the world’s most visible Fortune 500 corporations and municipalities. Summary The Technical Support Specialist position has authority to substantially affect the relationship between the company and a customer, either from a financial or product standpoint. The individual in this role functions primarily as: • Support for our customers, partners, and internal employees and their use of Daptiv SaaS solutions • Answers telephone, email or web-based inquiries from customers regarding company products • Analyzes issues with web-based software applications to identify problem area(s) and recommend corrective action • Focused on delivering product solutions to customers and maintains a log of issues so that trends can be readily identified and reported to product development • Develops and maintains positive customer relations; coordinates with various departments/functions within the company to ensure customer requests are handled appropriately and in a timely manner Responsibilities • Research, diagnose, troubleshoot and identify solutions to resolve customer issues related to application use, design and configuration • Provide prompt and accurate solutions to customers • Report software issues and provide in-depth analysis to Product Development • Assist Consultants with implementations and project work • Collaborate with Customer Success team to ensure customer satisfaction • Work as part of a highly-skilled, motivated and cooperative team, with both shared responsibilities and direct ownership of issues • Has responsibility for ensuring the confidentiality, availability, integrity and privacy of customer information as well as internal Daptiv systems, applications and data. Must comply with ISO/IEC 27001:2005 Information Security Management Systems as dictated by Annex A; controls A.8.0 – A.8.3 and defined in the Daptiv ISMS documentation. Required Qualifications • At least 2 years of technical support experience • At least 1 year of customer service experience • Strong oral and written communication skills • Excellent issue management and problem solving skills • Demonstrated technical skills in some or all of the following areas: o Web-based Applications o Web Browser configuration o Microsoft Windows 2000/XP/7 Operating Systems o Basic networking functions and terminology o CRM Tools (such as Salesforce.com) • Candidate must be willing to work different shifts and/or carry a pager on a rotating basis • Experience in a fast paced support environment is preferred • Experience with Cognos Reporting and/or SQL a plus To apply please send your resume to: <a href="http://www.daptiv.com/company/careers/" rel="nofollow">http://www.daptiv.com/company/careers/</a> ]]>

<![CDATA[Our client is looking for several Support Operations Analysts who can help them solve their most difficult technical problems. Your responsibility will be to perform root cause analysis on a wide array of technical problems ranging from application compatibility failures to complex infrastructure outages. In addition, through effective problem management, the Operations Support Analyst will help drive incidents out of the environment by providing intelligent analytical feedback to the product teams resulting in increased customer satisfaction and lower support costs. The Support Operations Analyst Qualifications Include: • Excellent hardware and software failure troubleshooting skills • 5+ years experience supporting the latest Windows OS and Office 2007 in a large scale operations/production environment with MOF/ITIL experience as well • Ability to manage multiple priorities, commitments and projects • Ability to multi-task and deliver timely results • Strong administrative and prioritizing capability • Excellent verbal & written communications skills  Bilingual in ANY the following would be great! o Japanese, German, Spanish, French, Italian • Exceptional customer service skills • Highly motivated, energetic and have good organizational skills • Ability to work both independently and in a team environment • Good general MS application knowledge required (ie. configuration, setup and user preferences). • Understanding basic networking concepts required • Familiarity with scripting and batch file types preferred • Excellent customer service skills and customer focused attitude required • Strong critical thinking skills required: includes troubleshooting, problem analysis and resolution, good judgment/decision making ability • Excellent written and oral communication skills required • Strong interpersonal skills required, including teamwork and positive relationship building • Genuine passion for technology and desire and aptitude to increase technical skill level require We are hiring NOW! Please send your resume TODAY! This is a long-term contract position with the potential to go fulltime.]]>

<![CDATA[Six month independent contractor position. This position is restricted to residents of the United States. Leapforce is looking for highly educated individuals for an exciting work from home opportunity. Applicants must be self motivated and internet savvy. This is an opportunity to help evaluate and improve search engine results for one of the world's largest internet search engine companies. Search Engine Evaluators will need to combine a passion for analysis, understanding of various online research tools. Applicants must be detail orientated and have a broad range of interests. Ideal Search Engine Evaluators will possess the following skills: * Have in-depth, up-to-date familiarity with American social culture, media, and web culture * Excellent comprehension and written communication skills in English * Broad range of interests, with specific areas of expertise a plus * University degree or equivalent experience (degrees in-progress are acceptable). Advanced degrees a plus * Excellent web research skills and analytical abilities * Ability to work independently under minimal supervision * Possess a high speed internet connection (DSL, Cable Modem, etc.) Search Engine Evaluators provide feedback on search engine results by measuring the relevance and usefulness of web pages in correlation to predefined queries, by providing comparative analysis of sets of search engine results and various other techniques. All candidates are required to take and pass a two-part qualification exam before becoming a Search Engine Evaluator. Part 1 of the exam contains 24 theory based questions. Part 2 of the exam contains 150 simulated evaluation tasks. Supplied study materials can be used during both parts of the exam. Please Note: We are unable to offer more than one Search Engine Evaluator position per household. To apply for this position, please visit <a href="https://www.leapforceathome.com/qrp/public/jobs?sref=2949afc73fa0551a2ce4c48afdea7826" rel="nofollow">www.leapforceathome.com</a> <a href="https://www.leapforceathome.com/qrp/public/home?sref=2949afc73fa0551a2ce4c48afdea7826" rel="nofollow">About Leapforce, Inc. ]]>

<![CDATA[Coinstar, Inc. (NASDAQ: CSTR) is a leading provider of automated retail solutions offering convenient products and services that make life easier for consumers and drive incremental traffic and revenue for its retailers. The company’s core automated retail businesses are self-service coin counting and self-service DVD rental. Other Coinstar products and services include e-payment products – such as gift cards, prepaid debit cards and other prepaid products – and money transfer services. The Company's products and services can be found at more than 90,000 points of presence including supermarkets, drug stores, mass merchants, financial institutions, convenience stores, restaurants, and money transfer agents. For more information, visit www.coinstar.com. Desk Side Support Manager Position Purpose: · Provide technical hardware, software and telecommunication support across the company (approximately 1,000 employees) · Coordinate inventory for hardware and software · Schedule installations of PC hardware and software applications · Ensure conformance and direct the activities of the Desktop Support staff Summary of Key Responsibilities: · Ensures that all phases of desktop support, including installations, upgrades, software, hardware, operating systems, and operating system configuration issues, are properly coordinated, monitored, tracked, and resolved · Oversees maintenance of desktop management tools and security for desktop systems · Select and implement industry standard tools to leverage productivity and quality in delivery of services · Understand client requirements and develop hardware and software standards to meet those requirements · Manage the day to day operations of the Desk Side services team · Responsible for team function areas to include desktop Support, employee recruitment, training, performance management, work assignments, and budget · Maintain list and stewardship of software licenses Education & Preferred Experience: · Bachelor’s degree with minimum 2 yrs experience within an infrastructure division with minimum 3 years experience leading and supporting Desk Side Services teams · 1-2 years experience in project management · Familiarity with ITIL · Understanding of Desk Side services processes and inter-relationships with other levels of user and application support · Able to manage a minimum of 500 trouble tickets in a month (team perspective) · Excellent communication skills and should have a capability to coach/mentor Desk Side technicians · HDI Certification preferred In addition to a rewarding career, Coinstar offers excellent employee benefits and competitive compensation. For more information about this position and to apply, please visit our website at www.coinstar.com/jobs. ]]>

<![CDATA[Renton Computers is the new eastside/south Seattle computer repair and services store, this is our 4th successful computer store in the Seattle area. We have an open position for a computer tech/ customer service Candidate must have strong knowledge of the computer industry, a minimum of 3 years experience working specifically supporting and fixing computers, know how to implement, setup and support a network. Job description: Repairing PC/laptop computers in shop and onsite Answering phone calls as needed Helping customers over the counter Pick up and delivery if needed (we offer a company vehicle) This store has 2 employees now and we’re looking for an experienced and motivated technician to join our team. we are open 9-6 M-F and sat 10-5 everyone gets one and a half day off/week If you think you have what it takes to earn this position, send your resume and cover letter to : info@rentoncomputers.com No phone calls please and good luck to everyone! ]]>

<![CDATA[Account Manager WhatCounts, Inc. Seattle, Washington Description: An Account Manager is responsible for the retention, growth, and overall satisfaction of an assigned book of business. The Account Manager serves as the primary contact for a list of accounts and owns the relationship between WhatCounts and the customer. The Account Manager provides strategic information, suggestions and insights to help clients maximize their use of the WhatCounts technology/platform and maximize their return. In addition, the Account Manager seeks opportunities to maximize customer revenue growth and new business ventures in support of WhatCounts objectives. Responsibilities: • Proactive management, satisfaction, and retention of all assigned accounts • Revenue growth through sales of Professional Services opportunities including Strategic and Creative Services, Delivery Services and Campaign Management • Provide accounts consultative and strategic advice on email best practices and industry standards, subscriber testing and targeting, dynamic and static content, and maximizing their revenue • Oversee account and company projects ranging from systems integrations and upgrades, campaign planning and execution, to contract negotiations and customer renewals • Monitor account campaigns to recognize and resolve delivery and/or image rendering issues, and provide reporting • Advocacy on the customers behalf to ensure projects and issues are completed expeditiously, to standard, and without impediment to customer’s ROI • Drive engagement and customer allegiance through onsite visitations and ongoing weekly meetings that include: review of campaigns, reporting-metrics, deliverability and overall program, with recommendations for improvement and best practices • Conduct monthly strategy meetings and quarterly optimization audits that include: enhancements or realignment of email marketing roadmap, discussion of new initiatives and program ideas, and translation of strategic marketing objectives into tactical execution details • Trouble shooting with sophisticated back up such as high quality documentation and online support (videos, whitepapers, use cases, pre-recorded webinars, trainings) Skills: • Excellent relationship building, project management, organizational, time management and data analysis skills are essential. Prior enterprise account or relationship management required, with clear track record of success • Excellent listening, written, and oral communication skills with the ability to effectively communicate at all levels within an organization • Previous marketing and sales experience and experience using email marketing systems Compensation: Base Salary + Bonus Opportunity ]]>

<![CDATA[ CAREER OVERVIEW: <div> ABOUT TELNES BROADBAND: Telnes Broadband is rapidly expanding technology company located in the North West and a great place to work. We deliver business customers nationwide with Internet access services, Voice over IP communications and managed network services. In 2008 & 2009 Telnes was rated as the “#1 Data/Broadband” Provider by the Telecom association. We are fanatic about our customers and strive to deliver beyond the best service and support. If you want to work somewhere fast paced and exciting—Telnes is the right place for you.   CAREER OVERVIEW: This position is responsible for supporting new and existing ISP/VoIP/MSP business customers. We want you to help keep our customer happy with exceptional technical support. You will work on supporting business data circuits, VPNs, Managed Routers, Firewalls, VoIP and you will learn how to design and deliver various managed services. This job includes comprehensive network training and room for career advancements. All work is done via phone, email and computer at the Telnes network operations center. No travel to customer locations is required.   ESSENTIAL DUTIES / RESPONSIBILITIES: <ul type="disc"> <li style="mso-list:l0 level1 lfo1;tab-stops:list .5in">Working with customers to resolve any service problems: T1, DSL, email, Managed Services, etc </li> <li style="mso-list:l0 level1 lfo1;tab-stops:list .5in">Understanding of basic LAN configurations (Routers / Firewalls) and Microsoft operation systems </li> <li style="mso-list:l0 level1 lfo1;tab-stops:list .5in">Handling new customer managed service provisioning support functions Interfacing with vendors to resolve support issues</li> <li style="mso-list:l0 level1 lfo1;tab-stops:list .5in">Owning problems from start to finish </li> <li style="mso-list:l0 level1 lfo1;tab-stops:list .5in">Keeping customers happy with superior support and a level head--going the extra mile </li> <li style="mso-list:l0 level1 lfo1;tab-stops:list .5in">Regular follow-up with customers and vendors relating to a support case </li> </ul>   EDUCATION AND EXPERIENCE:   <ul type="disc"> <li style="mso-list:l0 level1 lfo1;tab-stops:list .5in">WE PROVIDE NETWORK TRAINING AND CERTIFICATION </li> <li style="mso-list:l0 level1 lfo1;tab-stops:list .5in">College degree or equivalent experience is strongly preferred * </li> <li style="mso-list:l0 level1 lfo1;tab-stops:list .5in">High school degree is required </li> <li style="mso-list:l0 level1 lfo1;tab-stops:list .5in">1-3 years of related experience is a plus </li> </ul>   KNOWLEDGE, SKILLS, AND ABILITIES:   <ul type="disc"> <li style="mso-list:l0 level1 lfo1;tab-stops:list .5in">Experience with basic small office routers / firewalls and NAT (Network Address Translation) </li> <li style="mso-list:l0 level1 lfo1;tab-stops:list .5in">Experience with multiple Operating Systems including but not limited to Win Server, XP, etc. </li> <li style="mso-list:l0 level1 lfo1;tab-stops:list .5in">Any network certifications are a plus </li> <li style="mso-list:l0 level1 lfo1;tab-stops:list .5in">Ability to demonstrate knowledge of internetworking technology including: TCP/IP, Ethernet </li> <li style="mso-list:l0 level1 lfo1;tab-stops:list .5in">Must have excellent communication and analytical skills to effectively understand and resolve customer issues. </li> <li style="mso-list:l0 level1 lfo1;tab-stops:list .5in">The ability to gain product knowledge with minimal training is essential </li> <li style="mso-list:l0 level1 lfo1;tab-stops:list .5in">Caring personality with a sense of urgency is required </li> <li style="mso-list:l0 level1 lfo1;tab-stops:list .5in">Excellent organization skills, attention to detail, ability to multi-task assignments and follow process flow are required. </li> <li style="mso-list:l0 level1 lfo1;tab-stops:list .5in">Candidates must have the ability to work independently with minimal supervision. </li> </ul>   Send Resume to Craig's List email in this posting. </div> ]]>

<![CDATA[<h2>PACS/RIS Administrator</h2> PACS/RIS Administrator/Imaging and Informatics Professional needed to handle the day-to-day operation of the PACS/RIS equipment including image workflow, archiving, auto routing, prefetching and other related activities. This position requires related clinical experience with a clear understanding of the working radiology environment. This individual works closely with clinical and administrative personnel to ensure proper operation of DICOM image data transfer into the PACS as well as network transmission, RIS validation and exceptions handling. Manages and coordinates system security to ensure that unauthorized personnel cannot access vital information either locally or remotely. Assigns and updates user and system passwords and access levels. Performs backups as needed. Ensures that studies are flowing from modalities to the archive and to reading stations through the various interfaces and processing queues. Fixes broken and corrupted studies; splits and merges studies as needed. Investigates, identifies, and prepares proposals to solve operational problems within <img src="http://www.jobtarget.com/c/includes/jvimg.cfm?site=7&job=6578158"> Qualifications <ul> <li>Radiology systems experience preferred.</li> <li>Radiology technologist, (ARRT or ASRT) background a plus.</li> <li>At least two years supervisory experience preferred.</li> <li>Computer experience or related IT certification required.</li> <li>At least one year of experience managing a PACS system required; strong DICOM and modality operation background along with workflow knowledge and assessment abilities required.</li> <li>Excellent attention to detail, project management skills, and applications training skills.</li> </ul><a href="mailto:imagingadministrator@comcast.net" rel="nofollow">Contact Us Here</a>]]>

<![CDATA[I urgently need a Catalyst 8.0 tutor to help me figuring out how to work with this translation software.]]>

<![CDATA[Hanson Professional Services Inc. is seeking a candidate to fill an approximate 4-month Telecommunications Technician position at our Bellevue, WA office. This is for the Telecommunications Market. General Assignments: Provides installation, testing and field support, related to upgrades for a multi-state private communications network. Primary duties will include configuration and installation of Cisco and RuggedComm networking equipment including fiber optic cable placement, cat 5 cable placement, fiber/copper cable construction, DC and AC power connections. The Senior Telecommunications Technician/Engineer will coordinate closely with and report to owner’s telecommunications headquarters group in Seattle, WA, out of state network planner and other owner project offices on a regular basis. Must be willing to work overtime, evenings, weekends, holidays and staggered work shifts as may be required for performing upgrades and testing of network components during off-peak hours. Position is based in Bellevue, Washington, but includes extensive out-of-town travel assignments, including rural areas, in Washington, Oregon, Idaho and Montana. Candidate must have a driver's license and must be willing to undergo a background check for compliance with TSA transportation worker requirements as well as owner-required safety training. The Senior Telecommunications Technician/Engineer will be furnished with an email address/account, late model laptop, mobile broadband connection (Verizon AirCard) and cell phone. Owner will provide additional network technology specific to the job. Qualifications: Position requires the following certifications: Cisco Certified Network Associate (CCNA) Cisco Certified Design Associate (CCDA) Extensive knowledge of Cisco 3750 platform is mandatory Pluses include: Bachelor’s Degree Cisco Certified Network Professional (CCNP) credential. Interested and qualified applicants, other than Hanson employees, should send resumes to tcomella@hanson-inc.com by March 15, 2010. ]]>

<![CDATA[ Immediate hire for Tech Support Supervisor/Manager. Full time, awesome benefits and great team~! Flexible full time hours Pays DOE:55-75K Candidates must have the following: Supervised/Managed a team of 10+ Setting Schedules, Metrics and Coaching MUST have technically supported online Software MUST have excellent references (will be checked thoroughly) MUST be able to pass background check If you have the above experience, we are setting interviews now. Thanks and we look forward to talking with you~! ]]>

<![CDATA[Applications Engineer OutBack Power Systems, an Arlington, WA based manufacturer of power electronics for renewable energy applications, has an immediate opening for an Application Engineer. This position provides customers and sales reps with technical product advice and field support. In addition, this position prepares training material and conducts advanced-level classes for customers regarding features and operation of products. Ideal candidate will be highly organized, detail-oriented, and possess excellent communication and problem solving skills. Additionally, the candidate needs the ability to self motivate, multitask under changing priorities, and able to work in a fast paced, high stress environment. Extensive travel required. Experience installing and operating renewable energy systems a plus. Requirements: 6+ years of experience in a technical training, field sales, product support or consulting role. We are an Equal Opportunity Employer. Send cover letter, resume and salary requirements to careers@outbackpower.com.]]>

<![CDATA[The YWCA of Seattle, King & Snohomish County has an opening for a Technical Support person in our downtown Seattle office. This position is 2nd Level support and requires a minimum of two years experience with supporting pc, laptops and servers. Must have a minimum of two years experience with Windows Server 2003/8 and Active Directory. SharePoint experience a plus. Local candidates only please. FT, 40hrs/wk, $16.28/hr+bens. See details www.ywcaworks.org. Please submit your resume and cover letter including where you found this position to techhiring@ywcaworks.org with the Job #10-0303 and Technical Support in the subject line. ]]>

<![CDATA[Field Engineer The Job: As the Field Engineer, you will perform service calls with minimal reliance on the Company's Technical Support Center (TSC) and provide technical support to Authorized Service Providers as an extension to the Technical Support Center. Will also support the Regional Field Manager (RFM) to qualify and certify the Authorized Service Providers in Field Manager's geographic region, provide overall quality assurance to all field activities and assist support on special projects as may be required by the Director of Field Services. Ensure achievement of Field Engineer's monthly field call volume targets while maintaining a high degree of customer satisfaction and overall delivery of quality service in the field. Responsibilities: • Train, and certify ASP to ensure understanding of the Company's quality standards • Train Authorized Service Providers on specific procedures and products as required • Provide leadership and coaching to Authorized Service Providers • Maintain technical competence on all Company-supported equipment working with minimal reliance on the Company's TSC • Install, relocate, provide technical support and/or repair indoor or outdoors, on-site or remotely to meet customers' requirements and maintain equipment to specifications • Provide support to the Regional Field Manager on special projects • Oversee the completion of special projects within agreed schedules • Assume ownership of the completion of difficult projects, including supervision of other techs within Field Engineer's geographic area • Receive and resolve technical escalations from other field personnel and the TSC as required • Assist the Regional Field Manager(s) in achieving the overall targeted quality of field service and customer satisfaction • Provide Company management with timely and accurate reports as assigned • Identify field operations procedural and operational problem areas and communicate these problems back to the Regional Field Managers • Instruct site personnel on proper equipment operation • Identify and escalate potential customer issues to appropriate Company departments Qualifications: To qualify for this position you will need an Associate’s degree in electronics or equivalent, within a minimum of seven years experience in Field Service on products generically related to those supported by the Company. Must have excellent interpersonal, communication, presentation and customer service skills. Must be detail oriented with the ability to work on a number of different projects. Must have a valid driver's license, with a satisfactory driving record and a personal motor vehicle that is reliable for business use. Extensive travel, the ability to work overtime as needed and be on call 24/7 required. • General Knowledge on Telco wiring • Experience in basic router command line interface commands • Knowledgeable with Microsoft Office product • Basic PC knowledge – know how to transfer data from one application to another • Working toward a CCNA certification • Knowledge of the OSI model • Aptitude and willingness to learn new technologies on your own • Know EIA pinouts • Proper use of hand tools and test equipment used in data communications Experience in LAN/WAN topology equipment ]]>

<![CDATA[e-Dialog is the proven provider of advanced e-mail marketing and database technologies, products, strategies, and services for permission-based e-mail marketers. Whether clients are looking for a full-service, self-service or collaborative relationship, we have the solutions to meet their needs. The position involves assuring customer satisfaction by solving all customers'' questions and issues The ability to communicate with customers verbally or in written form is vital, as is the capacity to define and solve the technical issues affecting the client''s campaign Must be able to work in a team environment and provide technical support for customer inquiries received via phone and e-mail Assess the nature of the customer''s problem, acquiring pertinent details to troubleshoot the issue, formulating and validating solutions, and providing a high degree of communication to our customers through the resolution of their issue via educational or data corrective methods Documents problems via the trouble ticket system Provides timely resolution to customer issues Ability to maintain accurate records in a variety of tracking resources Escalates customer issues both internally and externally Provides Level 1 and 2 client support Areas of support include: desktop productivity tools, client side business line applications, remote access, mobile computing, and conference room resources Able to assemble, install, upgrade and configure new computing resources, including hardware, software, and applications in a Microsoft environment Responsible for keeping build image up to date Responsible for automating remote package installations and updates as well as assisting the Sr. Help Desk Administrator(s) Responsible for assessing evaluating and recommending software that will help the IT organization and the company as a whole Facilitates repair and maintenance of equipment including PCs, Printers, and conference room resources both directly and through contracted vendors Ability to quickly diagnose system hardware, software, or operator problems and to recommend corrective action Maintains user and system account accuracy via MS Active Directory Works with a ticketing system and takes appropriate action to ensure a satisfactory response with acceptable time frames for the user community Establishes and maintains a parts inventory for personal computers, as well as other supplies and computer center-related materials Assists in the management of project implementations including design, testing and deployment of new software and hardware, including desktop applications and operating systems Keeps up to date with current trends and is prepared to make recommendations Ability to track and manage hardware and software inventory Ability to produce and maintain clear and usable documentation of hardware, software, and problem resolutions Supports network and telecom engineering teams with projects as needed 4+ years of technical support experience Ability to work independently as well as within a team Excellent oral, written, and organizational skills Experience as a member of a support team providing support to end users Excellent problem solving abilities Experience with GUI-based and Web-based applications Strong understanding of HTML code is a plus Working knowledge of Web-centric architectures including IIS, MS/NT security and Active Directory, Exchange Strong understanding of programming including Visual Basic, ColdFusion, Macromedia, Graphic Editing, Design and Animation a plus Troubleshooting , Software (office programs and desktop software), Hardware, Repair, Maintenance, Backup & Recovery Web Services including; FTP, DNS and must and page development, hosting, e-mail, and DHCP is a plus Group Policy, Domains, Active Directory Infrastructure and Implementation Strong follow up skills Strong customer service skills Must be able to lift at least 50 lbs. Ability to think analytically Strong problem solving skills Must be available for on call duties that will require being available to carry a cell phone and respond to calls outside normal hours and/or during weekends/holidays Ability to work a flexible schedule, including nights/weekends and some holidays Be open to assume additional responsibilities as requested, and perform ad-hoc duties as required BS degree in sciences or similar required RESPOND HERE! To respond immediately, access the online response form at: <a href="http://sh.webhire.com/servlet/resp/rf?jobid=2432566&boardid=1904" rel="nofollow">http://sh.webhire.com/servlet/resp/rf?jobid=2432566&boardid=1904</a>]]>

<![CDATA[Technical Support Representative I Seattle TO APPLY FOR THIS POSITION, PLEASE VISIT OUR WEBSITE AT <a href="http://tbe.taleo.net/NA11/ats/careers/jobSearch.jsp?cws=1&org=WATCHGUARD" rel="nofollow">http://tbe.taleo.net/NA11/ats/careers/jobSearch.jsp?cws=1&org=WATCHGUARD</a> Organization WatchGuard builds affordable, all-in-one network and content security solutions to provide defense in depth for corporate content, networks and the businesses they power. WatchGuard's award-winning extensible threat management (XTM) network security solutions combine firewall, VPN and security services to protect networks from spam, viruses, malware and intrusions. The new Extensible Content Security (XCS) appliances offer content security across e-mail and web combined with data loss prevention for complete content protection. WatchGuard extensible solutions scale to offer right-sized security for small businesses up to enterprises with 10,000+ employees. Since our founding in 1996, more than 600,000 WatchGuard signature red security appliances have been deployed worldwide. Today more than 15,000 dedicated partners back our products in 120 countries. WatchGuard is headquartered in Seattle, Washington, with offices in North America, Latin America, Europe, and Asia Pacific. Position Overview Technical Support Representative provides first level support to WatchGuard’s customers. TSRs may be required to provide support for WatchGuard authorized resellers, distributors, internet service providers, end-users, prospects, and internal employees. Customers within each of these customer groups may have dramatically different levels of technical expertise. The TSR must be able to adjust their level of technical communication to that which is most effective for that particular customer. The TSR must also be capable of effectively and professionally communicating with customers via telephone, email, and web. Duties and Responsibilities <ul><li>Make certain that all customer issues assigned to them are properly administered. <li>Follow established department protocols for escalation of issues that, for technical or customer management reasons, cannot be resolved within the confines of standard Support guidelines or resources. <li>Good understanding of basic TCP/IP networking, XP, Win2000, NT, Win9x setup and administration, PC hardware architecture, and setup and configuration of current WatchGuard products <li>Good working understanding of WAN protocols such as PPP (including PPPoE), DHCP, Frame Relay, etc <li>Familiarity with security protocols such as the IPSec protocol suite and Microsoft's PPTP which are almost universally used by WatchGuard customers <li>Knowing and assisting customers with issues regarding Watchguard products: setup and configuration, maintenance, and integration with common third party products <li>On more complex issues that require in-depth research, TSRs are responsible for coordinating testing with Support Engineering, or as workload permits, conducting such testing on their own. <li>Resolving the customer issue with the assistance of team resources. If the customer issue can not be resolved, the TSR is responsible for properly escalating the issues to Support Engineers and/or management.</ul></li> Experience Requirements <ul><li>1-2 years experience with troubleshooting TCP/IP, WatchGuard Products, Security, Win95/98/NT, Linux, Internet Applications</ul></li> Qualifications <ul><li>Previous technical support/customer services experience <li>Excellent communication skills both written and verbal as well as excellent organizational skills</ul></li> Educational Requirements <ul><li>High School Diploma or equivalent required <li>Bachelor Degree and/or equivalent professional training certifications preferred</ul></li> TO APPLY FOR THIS POSITION, PLEASE VISIT OUR WEBSITE AT <a href="http://tbe.taleo.net/NA11/ats/careers/jobSearch.jsp?cws=1&org=WATCHGUARD" rel="nofollow">http://tbe.taleo.net/NA11/ats/careers/jobSearch.jsp?cws=1&org=WATCHGUARD</a> <center>As an Equal Opportunity Employer, we are committed to a diverse workforce.</center> ]]>

<![CDATA[<h1>This advertisement has been withdrawn</h1>]]>

<![CDATA[At HEATCON®, we are known for new and innovative solutions for many industries but the only way we can truly be successful is by connecting people with opportunity; this is our commitment. Our Sales Team has an outstanding opportunity for an Inside Technical Sales Representative. If you meet the necessary qualifications, want the following responsibilities and opportunity, and feel you can make a direct impact, we want to hear from you! The successful candidate will sell and promote HEATCON® products and services, create price quotations, provide customers with design and application engineering services, and technical sales support and troubleshooting. Specific Skills: ·Ability to write accurate technical price quotations. ·Aptitude to work closely with customers to explain product features and benefits and capability to recommend innovative approaches in the use and development of new products to management. ·Passion for customer service and continued learning. ·Excellent written and verbal communication skills. ·Professional demeanor and telephone presence. ·Strong interpersonal, organizational and computer skills. Qualifications: ·A.S. or other technical training and a minimum of two years of sales experience in aerospace composites, manufacturing, or industrial distribution environment; or equivalent combination of education and experience. ·Technical competence in heating, control or electrical components. ·Working knowledge of industrial electrical set-ups and proficiency with specifying and applying electrical heating and process control systems. ·Engineering background desired. Benefits: We offer competitive salaries, a progressive environment and a premier benefits package that includes: ·Medical, dental, vision and life insurance coverage ·Progressive paid time off program ·401(k) and profit sharing ·Flex benefits ·Paid holidays ·Team-oriented working environment Check us out at: www.heatcon.com Please send résumé and cover letter to: careers@heatcon.com All candidates must be legally eligible for employment in the U.S. As an Equal Opportunity Employer, we are committed to and value a diverse workforce. ]]>

<![CDATA[Love coffee? Want to share that love with the world? Seattle Coffee Gear specializes in providing knowledgeable and expert advice to folks who want to make a better cup of coffee. We carry a wide array of products -- from basic press pots to sophisticated commercial-grade equipment -- in our Lynnwood, WA, retail location and via the Internet. We're a privately-held company that is growing and is looking to add another member to our fun and dynamic crew. Position: Espresso Machine Repair Technician Hours: Full Time, Monday - Friday Rate: $12 - $18/hour, DOE Responsibilities - Thoroughly assess, diagnose and provide a free estimate on non-warranty machine repairs - Troubleshoot via email or over the phone warranty repairs to determine if they need to be shipped/brought to the store for warranty service - Provide timely, friendly and knowledgeable customer service related to repairs and warranty support - Thoroughly test all machines post-repair to ensure working properly before returning to customer - Repairs will cover simple lever machines to complex superautomatics with computer interfaces Qualifications - 1-5 years repairing home espresso machines or other types of consumer electronics (VCRs, appliances, etc.) - Customer service background -- able to provide friendly and helpful assistance to customers - Motivated self-starter with a desire to learn the ins and outs of all types of machines - Plus if you already have experience working on Saeco, Gaggia or similar espresso machines - Sense of humor, down to earth, fun and positive attitude If you're interested in joining our crew, please respond to this ad with a cover letter that includes a basic synopsis of your background, what you like about repair and why you think you'd make a good fit for the job. Please be sure to include the following in the subject line of your email: Espresso Machine Repair Technician - 3402 *** No phone calls please *** ]]>

<![CDATA[Job Description: On site ink technical services representative for water based flexographic ink company in a corrugated box plant. Duties: · Inventory management of finished inks and bases. Including all press return inks, unloading incoming orders, consolidating buckets, restock inventory area and staging areas. · Make ink from the ink kitchen to meet scheduling needs of presses. · Maintain a clean and clutter free work area including ink room, inventory area, and press side staging areas. · Provide on call customer support including evenings and weekends. · Troubleshoot internal and customer issues in a timely, professional manner. · Work with customer to eliminate and solve ink related press issues. Make necessary press side adjustments to meet set QC standards. · Perform ink formulation and color matching for new colors and rematch existing colors when necessary to meet color standards. · Will be developing and instituting new systems and procedures in the plant to increase efficiencies. Skills/Requirements: · Experience working with water based flexographic printing inks · Candidate cannot be color blind · Must have valid drivers license · Self motivated and disciplined · Demonstrate math ability and necessary computer skills · Able to lift and move 50 lbs on a regular basis · Must pass drug test · College degree a plus To apply please send a resume to: carol@acs-ink.com ]]>

<![CDATA[Project Manager Seeking self-directed and motivated individual to become a Project Manager on large-scael projects. Qualified personnel should have experience with Government/Department of Defense project management. Position will support sales efforts by identifying follow on opportunities within designated programs. Duties will include: • Handling client communications and interface • Managing project schedules • Monitoring operational performance to schedule and budgets • Preparing operational and financial status reports • Preparing program reviews • Presenting at client briefing meetings The individual should possess strong organizational skills with a general understanding of the contracting and organizational structure within the DoD. Experience with graphics is also desirable and would be beneficial in managing projects. D4 is headquartered in Bremerton, Washington and the position will be at the corporate office. ]]>

<![CDATA[Pacific Coast Marine is known for creating custom enclosures in the marine industry world wide. Our creative solutions for our customers and the ability to manufacture world class products with exceptional quality has made our company stand out from the rest time after time. We are currently seeking to fill a Sales Support position. This position will work directly with the sales team and assist with bidding, drawing review, scheduling and tracking. This will be a fast past and exciting position that will offer future advancement. Successful candidates will posses knowledge in: Reading Design Drawing C.A.D. Excel Configure One Customer Service Sales Job Tracking Sheet Metal fabrication Marketing Strong Mathmatical and Problem Solving Skills PCM offers competitve wages along with vacation & sick pay, medical,dental & vision coverage and a 401K retirement plan with an employer match up to 5%. Please send your cover letter and resme to the attention of Debbie Stephens - HR Manager to: DebbieS@pcmii.com ]]>

<![CDATA[Position Title: Headcount Move PC Technician (contract/on call) Location: Redmond Pay: $13.57 ***We are in need of contractors ASAP Background check requirements: 1) Background check 2) Drug test Overall Responsibility: Disconnect PC equipment in a user’s office and prepare that equipment to be moved. Then reconnect that equipment per user’s specifications at their destination office. Key Areas of Responsibility: • Disconnect PC equipment in a user’s origin office. • Make an inventory of the items to be moved. • Label equipment: noting where equipment is located in room at the origin office. • Label cabling per CMS specifications. Noting which cables connected which PC peripherals to which pieces of IT equipment. • Prepare PC items to be moved (ie. Put loose cables, keyboards, mice etc in plastic bags). Tape down loose cables etc. • Install equipment protection on items (ie. Install screen protection on LCD Monitors) to be moved as needed. • Make pertinent notes on move database regarding move such as reporting damaged items, reporting that there were no items to be moved or that only a phone was moved etc. • Reconnect PC equipment at destination office per user’s instructions as specified by their move map. • Clean up any mess left behind by tech or move team. Consults With: • Tech Services Manager • Move leads, Tech and Move. • All levels of management. Qualifications: • Must be able to clearly speak, write and understand English Language. • General knowledge of computer systems. • Must be able to lift at least 40lbs. • Must be able to work flexible hours & on weekends (late night & early AM hrs). • Must be able to work until assigned work is completed. • Must be able to stand or kneel for extended periods of time. Please submit your resume to Bellevuejobs@spherion.com To speed up the process, please complete an application at www.spherion.com/jobs ]]>

<![CDATA[We have an immediate opening for someone that is technically savvy, has excellent communication skills, understands the importance for organization, time management, and prioritization to be able to successfully multi-task, is motivated to succeed and most of all is Customer Service focused. In this position you will be part of an established, fast-paced team responsible for supporting both our client needs along with our internal Account Management team in their efforts of managing their portfolio of clients. You will also assist with a variety of office and administrative tasks from running billing reports, monitoring online events, and providing basic client training. This is an entry level position into our organization and is an excellent opportunity to get in with a growing company to develop and/or refine your professional skills and career track. MINIMUM REQUIREMENTS: 1. Ability to use MS Windows and MS Office software. 2. Effective organizational & prioritization skills for managing multiple simultaneous tasks. 3. Effective verbal communication and phone skills. 4. Ability to articulate and write procedures in a clear, concise, and accurate manner. 5. Self-motivated and can work with little supervision. 6. Willing to work flexible shifts (8 hours) between the hours of 5am to 5pm. DESIRABLE SKILLS: 1. Adobe Flash familiarity 2. Experience with Camcorders/Video Cameras 3. Experience with Web-based Digital Media 4. Experience with Live/Multi-Media events LearnLive Technologies offers the ideal candidate a positive, exciting work environment with plenty of challenge and exposure to multiple responsibilities. We offer a competitive base salary and benefits that include medical, dental, vision and retirement plan. TO APPLY: Please email your resume and cover letter with the job title “Client Services Representative” in the subject line to erica@learnlive.com. Selected candidates will be called for an initial phone interview. ABOUT LEARNLIVE: LearnLive Technologies is the leading developer of e-learning Learning Management Systems, Compliance Tracking, Content Delivery platforms and web-based training solutions providing services to Fortune 500 companies, Accounting and Law Firms. Our proven e-learning solutions help organizations, increase productivity, accelerate time to market, raise competency, improve employee retention, cut and reduce training expenses. Please visit our website for more information at www.learnlive.com ]]>

<![CDATA[An estimated 95,000 people die from medical errors every year, and >700,000 people visit the ER because of problems related to medications alone. We believe that many of these errors can be prevented by implementing smart software that helps clinicians practice medicine better. Design Clinicals, Inc. (www.DesignClinicals.com) is a unique healthcare IT company. Founded in 2005, our vision is to make the world a healthier place by creating software for doctors, nurses, and pharmacists that greatly improves patient care. Our software is implemented in hospitals and clinics to provide a safety net against medical errors and improve clinician workflow, giving caregivers more time to spend with their patients. Our professional working environment is open, supportive, fast-paced and friendly. We are an agile, resourceful team who work together closely on many concurrent projects. We have very high standards for quality, innovation, and positivity! We are looking for a bright, passionate QA and Support Analyst. Your primary responsibility is to help deliver the highest quality software for mission critical clinical processes. You will work closely with the QA and Implementation teams to support hospital and other clinical facility clients during implementation of our enterprise software suite and after go-live. The successful candidate will enthusiastically promote product quality and usability, be highly organized and resourceful, and demonstrate the drive required in a start-up environment. Support and QA responsibilities: - Assist in managing, documenting, tracking, and responding to client support requests during enterprise software implementation and after go-live - Discuss support inquires via phone and email with the client (not end-users) - Manage deadlines and expectations related to support issues, identify customer needs and prioritize requests - Manually test support issues and assist in troubleshooting - Isolate and document defects, clearly articulating the issue and its impact on users - Identify related issues in other parts of the application - Understand the software deeply in order to find rare case bugs - Test fixes by the development team and sign off on issue resolution - Participate in general QA testing during the normal release cycle - Participate in implementation projects as needed - Meet deadlines Documentation responsibilities: - Keep detailed records on all issues and assigned tasks - Log defects in tracking systems and assist in defect resolution efforts - Participate in internal application documentation Perform other related duties as assigned ------ Qualifications and Requirements - LOCAL CANDIDATE FOR ON-SITE WORK ONLY - NO OFF-SHORE OR CONTRACT COMPANIES - U.S. citizenship or permanent resident status - Education: Bachelor's degree minimum, in Industrial Engineering, information systems, or related discipline preferred - This is an entry level position, but 1-3 years testing/QA experience in a professional capacity preferred - Working knowledge of HIPAA regulations/requirements preferred - You must have the skills to provide excellent customer service, be patient, personable and thorough - You must have strong analytical thinking skills - You must be good at troubleshooting problems efficiently - You must be extremely detail-oriented - You must be able to write English very clearly and communicate well verbally - Experience in traditional QA skills preferred: test planning, ad hoc and planned test execution, bug isolation, bug report writing, and troubleshooting - Windows and Mac proficiency - You should take direction from supervisors well, but also be proactive - You should work effectively as team member and as an individual contributor - You must have professional and personal DRIVE, wrapped in an upbeat personality - You must be willing to build trust with your teammates and be accountable for your work Extra qualifications that will help you stand out: - Experience with bug management systems and processes - Demonstrated passion for quality - Obsessive Compulsive Disorder regarding personal and organizational improvement Physical Demands and Work Environment Duties are performed in an office environment while sitting at a desk or table in front of a computer screen, requiring the ability to utilize a computer keyboard and mouse, and read printed material. You will also speak to clients on the phone. Duties may require being on call periodically and working outside normal working hours (evenings and weekends). Compensation and Benefits Employees receive a generous benefits package of paid vacation, medical and dental insurance, commuter benefit, 401(k) plan with company contribution, and potential for yearly bonus. Employment Type: Full-Time Salary: $50,000 - $60,000/Year, commensurate with experience Telecommuting: No Relocation Cost: Not Paid Available: Immediately Please include a cover letter with your resume.]]>

<![CDATA[Industry is food and beverage equipment. Good customer service skills are the highest priority as well as the ability to understand and diagnose mechanical problems quickly and thoroughly. Candidates will understand how to use multi-meters and small hand tools. Training on specific pieces of equipment is available. If you have a great attitude and a high mechanical aptitude then you should contact us.]]>

<![CDATA[Job Title: Support Desk Specialist - Full Time (40+ hrs/week) Location: Seattle, WA Opening: Full-time position - 8:00AM-5:00PM (M-F), rare weekend work. Division: Headquarters Department: Information Technology Pay Scale: DOE + Benefits Manager: Information Technology Manager Company Type: Non-technical, retail JOB SUMMARY Support users via phone with more complex use of applications including Microsoft Office, Microsoft Exchange, Internet, Visio, MAS and other Albert Lee Appliance specific applications. Resolving complex problems that require utilization of outside sources like Dell, Microsoft, Mitel, Unitech, Cisco and other software and hardware application vendors. Interface with Marketing and Purchasing departments to maintain content of the corporate website. ESSENTIAL FUNCTIONS OF THE POSITION <ul><li>Contribute to the Company vision of being the industry leader in appliances through quality, commitment, courtesy and teamwork <li>Duties include the installation, trouble shooting, maintenance and connectivity support of PC's, printers and other peripherals. <li>Responsible for trouble call resolution, diagnosis of complex problems, advanced problem resolution, end-user support follow-up, and interfacing with other support groups and outside vendors. <li>Interface with end-users to record and track Service Requests used to acquire, move, add, or change desktop/laptop hardware and software systems and ability to independently analyze the customer requirements and develop appropriate solutions to meet expected service levels. <li>Advanced knowledge in a variety of PC software programs which typically include Windows, Linux, Office, Active Directory, Exchange and basic Knowledge in the areas of WAN/LAN, Telecommunications, SQL, HTML, and PHP. <li>Fix cause of problems by taking necessary steps to prevent them from recurring and investigate and implement ways to reduce calls. <li>Keep peers/manager informed of trends, significant problems and delays, customers informed of global problems or scheduled downtime, and customers updated on status of reported problems or projects. <li>Follow-up with customer to verify that problems resolved satisfactorily. <li>Maintain website content <li>Perform other duties as requested by management</ul> PREFERRED QUALIFICATIONS A. Skills/Abilities and Knowledge <ul><li>Excellent project management, documentation skills and have the ability to handle day to day issues with little or no supervision. <li>Excellent communication skills/work well with all levels of customer base, vendors and other IT staff. <li>Adept at critical thinking and quick problem-solving skills. <li>Exceptional customer service skills. <li>Patient and flexible team player who works well independently. <li>Knowledge and understanding of new technology. <li>Ability to troubleshoot problems over the phone, in-person or by email. <li>Ability to communicate orally and in writing in a clear and straightforward manner. <li>Ability to handle multiple projects and tasks. <li>Ability to use personal computer and software applications (i.e. word processing, spreadsheet, etc.). <li>Knowledge and ability to use the following office equipment: telephone, copier, fax and calculator. <li>Vision ability: close vision, peripheral vision, and ability to adjust focus. <li>Must have a vehicle and valid WADL.</ul> B. Education (level and type)<ul> <li>Student for BA/BS Degree in Information Systems or related field or equivalent work experience</ul> C. Related Work Experience Number Of Years<ul> <li>Overall computer industry experience 3.0</ul> D. Certifications and/or Licenses<ul> <li>A+ Certification, CCNA, MCTS desired but not required</ul> WORKING CONDITIONS <ul><li>Office, retail and warehouse environment <li>Some travel and on-call duty required <li>Must have reliable personal transportation</ul>]]>

<![CDATA[Are you an experienced Desktop/Technical Support professional with a background in digital imaging production and an interest in photography? Are you a creative problem solver with an eye for graphic composition who is able to explain technology to non-technical users? If so, this could be the role for you! Qualifications: • Strong Adobe Photoshop and Bridge experience • Color management skills by calibrating and maintaining all of the Imaging departments equipment including, Monitors, and printers • Specializing in color correction, retouching, and image manipulation • Organize, file, and maintain computer and physical database of images and photographs • Ability to provide first level troubleshooting and support services for client desktop PC’s, Servers, and Applications. • Install new / rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements. • Expertise of HP and Dell hardware. • Expertise in daily backup operations using Symantec Backup Exec, ensuring all required file systems and system data are successfully backed up to the appropriate media, recovery tapes or disks are created, and media is recycled and sent off site as necessary. • Expertise in Microsoft-based networking for small to medium-sized businesses • Cheerful and respectful attitude • Strict attention to detail • Willingness to assist business clientele to remediate any technical issue they may have, even if it is not specifically in the realm of information technology. • Demonstrated ability “get the job done.” This position will require the ability to successfully complete a background check. Please submit your resume as a Word attachment. ]]>

<![CDATA[We are an engineering firm hiring for a generalist as IT Manager / Systems Administrator. Our firm size is less than 50. This position handles all of the phones, software, hardware and equipment. This is a "stand alone" position for someone with a strong work ethic and a diligent work style. You are a "one person show" for all IT needs for our company, world wide. Candidate must have strong experience with remote connectivity, server maintenance, end user support as well as VPN/Firewall, spyware, anti-virus, anti-spam; and backup system. Must have strong knowledge of Microsoft Office suite, Exchange 2007, AUTOCAD - plotting and some experience with supporting, telephony, HTML and CSS; ASP-VBScript; Java and PHP experience. We require Microsoft certifications, or BS in a related field and 5 - 10 years experience. WE ARE NOT RELOCATING. YOU MUST BE IN THE SEATTLE AREA. PLEASE DO NOT REPLY IF YOU DO NOT MEET THESE REQUIREMENTS. ]]>

<![CDATA[On-site Mac Genius / IT Consultant Are you tired of being stuck behind the counter a the Apple Genius Bar? Would you love to break out of the mold and pursue a dynamic career, establishing direct relationships with business clients, traveling on-site, learning new technologies, and providing proactive support to customers throughout the Seattle area? We are looking for a dynamic individual to join our growing Macintosh IT consulting firm based in Bellevue, WA. We focus on proactive support solutions for small to medium businesses designed to establish long-term relationships. This is an entry level position, with opportunity for rapid advancement for the motivated individual. The ideal candidate: Exceptional attention to detail - nothing gets missed on your tasks. Very organized - never let things slip through the cracks Exceptionally patient - with customers, co-workers, computers, and projects. Dynamic and flexible - You never know what this job is going to throw at you, be able to adapt to any situation. Calm - never loose your cool, no matter what the situation. Quick learner - you must be able to learn as fast as the tasks arrive at your desk. Ability to happily take specific directions - It might not be the best or the fastest, but it's the way it's going to get done today. Ability to work independently - Most tasks will have requirements and a deadline. Meet both every time, and you're on your way to advancement. Flexible hours - Some weeks are busier than others. Some projects require evening and weekend work. Flexibility in scheduling is required. On-call 24/7 - We provide 24/7 support. You'll be part of the rotating after-hours support schedule. Good communication skills - Translating complex technical problems into layman's terms. Good phone manner - Polite and courteous customer service, direct client communication every day. Mac certification - MacOSX 10.5 ACHDS or better required, proof of certification/test completion required within 30 days of hire. Familiar with Macintosh systems and technologies - We are a Mac shop, 90% of our work is with Macintosh servers and network. Excellent written and documentation skills - All tasks must be documented daily. Comfortable with repetitive tasks - Yes, today we are installing updates on 200 computers and checking backup status at 25 client locations. This should be FUN, not tedious. Automation ideas welcomed. Typical tasks: Assist the senior engineer with tracking and documentation of client activities Monitor client backups daily. Install client software and updates weekly. Help Automate client system tracking, monitoring, rollouts. Track, resolve, and escalate trouble tickets Document travel mileage, client calls, emails, and other communication. Bonus skills: HTML/PHP/MySQL/FileMaker CommunigatePro/KerioConnect Applescript/Shell scripting Entrepreneurial spirit a plus! This job can be as successful as you make it - the sky is the limit!]]>

<![CDATA[Atlas Web Producer (Editor) (AD-22930) About Us Fred Hutchinson Cancer Research Center, home of three Nobel laureates, is an independent, nonprofit research institution dedicated to the development and advancement of biomedical research to eliminate cancer and other potentially fatal diseases. Recognized internationally for its pioneering work in bone-marrow transplantation, the Center’s four scientific divisions collaborate to form a unique environment for conducting basic and applied science. The Hutchinson Center, in collaboration with its clinical and research partners, the University of Washington and Children’s Hospital and Regional Medical Center, is the only National Cancer Institute-designated comprehensive cancer center in the Pacific Northwest. About the Department The Statistical Center for HIV/AIDS Research & Prevention (SCHARP) is part of the Vaccine and Infectious Disease Institute (VIDI) at Fred Hutchinson Cancer Research Center. SCHARP provides statistical collaboration to HIV/AIDS researchers around the world and conducts a complementary program of statistical methodology and mathematical modeling research. SCHARP also collects, manages, and analyzes data from clinical trials and epidemiological studies dedicated to the elimination of HIV/AIDS as a threat to human health. Job Summary The Atlas Science Portal is a Java-based web application used by SCHARP to collaborate interactively within the larger scientific community. Under the general direction of the Collaborative Services Supervisor, the Atlas Web Producer will work as part of a team to produce web-based collaborative workspaces and tools in coordination with the needs of the various networks that work with SCHARP. Scope of Responsibilities Design and implement online collaborative workspaces on the Atlas Science Portal, including data presentation, data intake, and secured document sharing spaces. As needed, gather requirements for online projects and work independently or as part of a team to produce online solutions that are secure, robust, and scalable. Responsibilities Training/Customer Service 1. Provide in person, group or online training to SCHARP staff on Atlas tools and usage. 2. Develop and provide online trainings (live, recorded) for SCHARP’s external collaborators. 3. Monitor support request tracking queues and respond to requests in a timely manner. 4. Research, recommend and implement site monitoring for speed, accessibility and user activity trends. 5. Propose and implement system improvements based on feedback gathered from internal and external users. System Testing and Support 1. Act as a liaison to SCHARP’s Information Technology group by evaluating and recommending infrastructure needs concordant with current and future site usage. 2. Report feature requests and software issues to the developers of the Atlas System. 3. Participate in larger Atlas development efforts in various capacities, including specifications gathering, documentation, development, and testing. 4. Work collaboratively with other departments within SCHARP to ensure secure and accurate use of the Atlas Science Portal. 5. Ensure that production processes are functioning efficiently and effectively. 6. Be conversant in relevant software applications. Production and Development 1. Manage the content development, user permissions and maintenance of assigned responsibility areas of the Atlas Science Portal. 2. As appropriate, proof/edit/review and create new projects and folder content within Atlas. 3. Work within Collaborative Services to determine architecture of new information and sections submitted by program areas. 4. Fine-tune content and tools based on feedback from users and monthly statistics. 5. Monitor online content, including links, documents and data, to ensure it remains timely and accurate. 6. Design and maintain general layout of assigned responsibility areas within the structure of the Atlas Science Portal. 7. Create new tools and workflows in the Atlas Science Portal based on the requirements of users. General 1. Participate in the ongoing development and maintenance of policies & procedures. 2. Participate in the Collaborative Services team. 3. Other tasks/projects/reports as assigned. Minimum Qualifications Required: Bachelor's degree in health informatics, computer science or related field. Minimum of three years experience developing and maintaining Web sites in science, health care, research or related field. Excellent ability to present online content in a compelling and user-friendly manner. Ability to meet deadlines. Demonstrated ability to work independently and as part of a team. Experience with HTML, JavaScript, Wiki, and security based web systems. Knowledge of web design and data architecture principles. Experience in web server system monitoring, reporting, and usability. Customer service experience and excellent technical communication skills a must. Project planning and management experience. Desireable: Background or knowledge in HIV/AIDS, biological or behavioral study data, statistics and statistical software packages (R, SAS), SQL and database design, and other web-based programming languages (Perl, PHP, JAVA) would be a plus. To Apply For more information about the position and to apply, please visit the Fred Hutchinson Cancer Research Center website at www.fhcrc.org and search for Job# AD-22930.]]>

<![CDATA[FILTER is looking for a Production Engineer to maintain and upgrade a content publishing platform for a user assistance team that supports our client’s CRM software. This position is a 4-month contract in Redmond. The Production Engineer will be responsible for developing and maintaining content templates in multiple formats (HTML, ASPX, etc.), structured authoring rules and post-processing tools and scripts within Author-it. This role is also tasked with managing the hand-off of content to the localization team and working with various site owners to assist the release of their content to the Web in multiple languages. As part of that undertaking, the Production Engineer will develop an automated process for the creation, editing and hand-off processes of all related content in its 40+ languages and work with localization engineers to ensure the international sufficiency of content deliverable designs. Our ideal candidate has at least three years of experience administering Author-it and at least two years experience managing content for localization and international Web release. As the Production Engineer is expected to also maintain servers, you’ll need at least one year of experience with basic database and server maintenance including Microsoft SQL Server 2008. If you’re keen to support writers and editors and have the technical and localization skills required, get in touch with FILTER. WHAT YOU’LL BE DOING • Create and maintain templates for content deliverables in the following formats: HTML, ASPX, Microsoft Word, etc. • Develop structured authoring rules, styles and object templates within Author-it • Build post-processing tools and scripts for content deliverable types not supported by Author-it • Team with site owners throughout the localization and international Web release of their content • Develop automation process for the localization hand-off and management • Work with localization engineers to ensure international sufficiency of content deliverables • Collaborate with the development and testing teams in order to test automation scripts and content deliverables • Resolve content infrastructure issues as they arise during product development • Administer servers • Maintain technical process instructions • Provide technical guidance to writers and editors SKILLS YOU’LL NEED • 3+ years recent experience administering Author-it (including security/permissions management, implementation of styles, object and output templates) • 2+ years experience managing content for localization and publishing in multiple languages • 2+ years experience designing XML schemas, transformations and XSL stylesheets • 5+ years experience with CSS and C# • Ability to write text-processing scripts and automation using RegEx, Windows PowerShell and/or Perl • Database and server maintenance experience (Microsoft SQL Server/Hyper-V on Windows Server 2008) A BIT ABOUT FILTER FILTER is a full-service creative resources company that connects industry-leading companies with the very best creative talent throughout the West Coast. Offering both creative staffing services and interactive media design and production, FILTER helps clients to make their ideas a reality and complete their projects with more speed, flexibility and cost efficiency. The company is headquartered in Seattle and has branch offices in Portland, San Francisco and Los Angeles. FILTER has been serving the creative community, including top consumer brands and technology companies as well as leading design, advertising and interactive agencies, for the past two decades. To apply, please register at www.filtertalent.com and complete a personal profile in order to express interest in this position: <a href="http://www.filtertalent.com/Professionals/Search_Jobs.aspx?m=j&id=382" rel="nofollow">http://www.filtertalent.com/Professionals/Search_Jobs.aspx?m=j&id=414</a> We will review your resume and portfolio and contact you if your skills and experience appear to be a good fit. FILTER is an equal opportunity employer.]]>

<![CDATA[ Growing company seeks additional Systems Engineer. Experience is not the main thing we are looking for, we can teach that. We are looking for someone that is bright and a quick learner with strong motivation and a passion to work with computers, servers, and networks. An idea of what this job does: If a client has a computer, server, or a network related issue we respond to it and resolve the issue. We also perform preventative maintenance to maintain a stable and fast environment. You will start out as a paid intern 40+ hours a week (full time) and after 6 months; given you have achieved certain objectives you will be promoted. Health Benefits are an option after you have completed certain objectives within 6 months. Salary Ranges from 10-14 an hour DOE. You will be required to sign a non-compete agreement and a non-disclosure, if hired on. We work with many small and medium sized businesses with offices throughout the US and Globally. You must have your own reliable transportation. With the ability to bring equipment to sites with you. This is an entry level position. And we will train if you are worth our time to do so. Perfect opportunity for someone looking to get their foot in the door at a computer company and learn alot quickly. More experienced candidates will also be considered within our given salary range. Background Checks will be performed. Please have a history of being a person people can count on. Mature and business oriented personalities only. Must have high energy, and not be a clock watcher. Must be a very hardworker. Cannot be afraid to wear multiple hats at times. Customer Service is a huge benefit along with a passion to better yourself at the workplace. Please be able to lift 50-70 pounds safely by yourself. We are putting our time into you, you need to make it worth it for us. Submit word/rtf/pdf formatted resumes and a cover letter on why we should take a chance on you. If you send in any other format then the 3 listed you will be instantly removed from our call back queue. Please change the subject line of the email to "Entry Level Systems Engineer". If you do not do this you will be instantly removed from our call back queue. These are not required but, Great +'s in addition to technical experience are: ***Customer Service Experience*** PHP experience, Web Developing Experience, Certifications. Make sure you read and understand this entire job posting. ]]>

<![CDATA[ Cascade Designs, Inc. Engineering Tomorrows Adventures For Over 30 Years Cascade Designs continues to refine existing products and pioneer new ones. Our single-minded dedication to quality has kept us atop the outdoor industry for more than 30 years. Paramount in this area are our in-house design, testing, and manufacturing teams. Because we oversee all elements of production, we can stand behind our gear like no other company, confident that Cascade Designs' are the longest-lasting, most technologically advanced products on the market today. Technical Support Specialist Summary and Job Responsibilities: Provide technical and end-user application support for Cascade systems. Provide end-users with JDEdwards (ERP system) application support; as JDE security administrator, control security for individual users and for groups of users. Support the reporting needs of internal clients. Essential Functions: End-User Technical Support – Manage, administer users’ accounts, computers, and related equipment. Support desktop hardware and software as well as telecommunications services. Train users on software and equipment usage. Repair hardware as necessary and work closely with service vendors to ensure continuity of service. Be on-call for assigned periods. End-User Applications Support – Provide end-user application support for Cascade systems that include the following: mPulse, Ceridian Time System, Repairs System, AutoFreight Billing System, REX, e-Commerce, JDEdwards (ERP system), electronic data interchange (EDI), Data Systems International (bar coding and data collection). Reporting - Deliver various solutions for the reporting needs of internal clients; develop and optimize reports using SQL Server and Reporting Services; as appropriate, work in an Agile software development environment to design, develop, and unit test stakeholder-requested reports and deliver on long-term strategic initiatives. Develop triggers to mechanize program performance monitoring. JDEdwards OneWorld Security Administrator – Control security for individual users and for groups of users. Maintain Solution Explorer menus; use Security Workbench and User Security applications to set up and maintain user security. Ensure users have permission to perform only those actions that are essential to their jobs. Server and Network Support – Work with IT Operations personnel on the maintenance of server and local area network hardware, which includes servers, routers, bridges, switches, modems, and cabling. Manage Windows Server Update Services (WSUS). Cell Phone Support – Coordinate acquisition of cell phones for all Cascade Designs, Inc. personnel; process monthly cell phone bills. Education/Certifications: <ul> <li> Bachelor’s degree with an IT focus. <li>Minimum of three years related experience. <li>And/or equivalent combination of education and experience. </ul> Experience: <ul> <li>One to two years of experience providing technical support for enterprise systems. <li>Varied background that includes network, communications systems, data center operational support, desktop computing, and help desk management. <li>Technical support experience with Microsoft database, network, and desktop operating systems: SQL database, SQL Server, MS Exchange, and Windows operating system and Office applications. </ul> Technical Skills: <ul> <li>Strong SQL report writing skills. <li>Working knowledge of or experience with MS operating systems and MS Exchange. <li>Experience with desktop hardware and software installation, configuration, and troubleshooting. </ul> Cognitive Skills and Work Strategies: <ul> <li>Taking Initiative – must be able to effectively promote new ideas, accept responsibility beyond stated job, and be willing to volunteer for additional activities. <li>Teamwork Effectiveness – assume joint responsibility for work activities, coordinate efforts, and accomplish shared goals with coworkers. <li>Leadership – formulate, state, and build consensus on common goals and work to accomplish them. <li>Perspective – must be able to understand role in its larger context and take on other viewpoints, such as those of customers, users, management, team members, or suppliers. <li>Self-Management and Fellowship – help management accomplish organizational goals, think for your self, regulate your work commitments, time, performance level, and career growth. </ul> How to apply: Email Jobs@cascadedesigns.com or visit <a href="http://www.cascadedesigns.com/Home/Employment" rel="nofollow">http://www.cascadedesigns.com/Home/Employment</a> ]]>

<![CDATA[In this role you will have the opportunity to broaden your skills and experience supporting clients in diverse environments -- many of them enterprise clients -- including health care, public sector, banking and more. You'll work with and learn from smart, experienced professionals at a variety of levels, from your peers on the Help Desk to Senior System Architects. Denali Advanced Integration is bullish in a down market, implementing aggressive strategies for continued strong growth. We're looking for solid performers to grow with us and we offer multiple career paths. We provide support 24/7, meaning there are a variety of shifts and days open. You will provide level 1 and/or level 2 support to end users, via email and phone, regarding software and hardware issues. To be a good fit for this opportunity you will have one to two years of help desk experience, including troubleshooting Microsoft Windows and Office. We're looking for a professional with excellent verbal and written communication skills along with exemplary customer service abilities. An AA degree in an IT related field is strongly preferred, and certification such as A+, MCDST, MCP, CSS and/or MCSE is preferred but not required. You also must be flexible and willing to work different shifts, including days, evenings, graveyard and weekends. Denali Advanced Integration delivers a broad array of IT and business solutions to enterprise clients leveraging a team with deep experience and expertise as well as strategic partnerships with leading manufacturers. Our solutions are designed to reduce costs, increase revenue and mitigate business risks through their productivity and efficiency enhancing benefits. IMPORTANT: HOW TO APPLY: We want you to be as selective as we are! For a detailed 'insider's view' of this position and to submit your resume online, please visit the following URL: <a href="http://denaliai.jobinfo.com/description.lasso?adid=22257" rel="nofollow">http://denaliai.jobinfo.com/description.lasso?adid=22257</a> If the link does not work, simply copy the complete URL and paste it into your browser's address line. PLEASE RESPECT OUR RECRUITMENT PROCESS. DO NOT USE ANY OTHER METHOD TO APPLY OR CLICK ANY OTHER BUTTONS. Thank you for your attention to this detail. ]]>

<![CDATA[POSITION: Information Technology Services Manager LOCATION: Icicle Seafoods, Inc. - Corporate office in Ballard area / Seattle GENERAL DESCRIPTION: The Information Technology Services Manager provides information system management by planning and executing the delivery of computer processing; evaluating and improving hardware and software; delivering help-desk problem resolution. Maintains network performance by building net configurations and connections; troubleshooting network problems. Responsible for providing overall support of Icicle’s IT Services resources for all locations. Position will be in charge of managing the IT Services team members. Responsible for software selection, installation and maintenance for all IT related equipment including computers, servers, phone systems, copiers, etc. This position reports to the Director of Information Technology and is exempt from overtime. RESPONSIBILITIES: • Supervise IT Service team members consisting of Network Manager, LAN Administrator/Webmaster and PC Tech/Help Desk. • Prioritize, schedule and manage IT and help desk requests. • Ability to manage projects and work in Steering Committee environment, working closely with CFO and Executive team on project prioritization. • Recommends information technology strategies, policies, and procedures by evaluating organization outcomes; identifying problems; evaluating trends; anticipating requirements. • Preserves assets by implementing disaster recovery and back-up procedures and information security and control structures. • Ensure adequate backups are maintained for all sites. • Responsible for selection and installation of upgrades and related maintenance for all related IT equipment (servers, networking equipment, PC’s, laptop’s, printers, copiers, fax, projection and miscellaneous peripherals). • Responsible for selecting, setup and support of broadband, long distance, local phone and cellular service. • Coordinate various service providers and assume responsibility for service contracts. • Network support, including broadband, private lines and VPN equipment, routers, switches, terminals and print servers connecting remote offices, UPS’s, Barracuda anti-spam. • Maximizes network performance by monitoring performance; troubleshooting network problems and outages; scheduling upgrades; collaborating with network architects on network optimization. • Maximizes systems utilization by establishing and enforcing system software and hardware standards • Secures network system by establishing and enforcing policies; defining and monitoring access. • Third party software selection, installation, updates, patches, support and license tracking. • In charge of equipment and telephone system moves/additions/changes, including VOIP phones, voicemail, cell phones and Blackberries using Blackberry Enterprise Server. • Time clock system setup, training, software support and badge support. • Other duties as assigned. REQUIREMENTS: • Minimum 5-10 years experience managing an IT team • Experience with VMware, MS Windows server, MS Exchange, HP EVA SAN based storage, networking, OpenVMS, SharePoint, Web site management, and new technology implementations • Expert-level computer skills • Able to work extended hours as needed • College degree • Detail oriented • Good communication skills • Able to work in a team environment Open until filled. Submit resume, references and salary requirements: Libby Norling HR Assistant P.O. Box 79003 Seattle, WA 98119 Or Email to: libbyn@icicleseafoods.com Fax to: (206) 281-5360 ]]>

<![CDATA[PCSI develops solutions for automating large pharmacies. Located in scenic Grants Pass, Oregon, we enjoy a balanced life in a relaxed, friendly community. We take a team-oriented, Agile approach to software development. Pharmacy Computer Services, Inc. has immediate openings available for qualified, experienced quality assurance professionals. This position consists of quality assurance testing and training of existing, new and modified pharmacy management software applications and operating procedures to verify that applications function according to user requirements and conform to establishment guidelines. This position is responsible for testing software, reporting bugs and the acceptance of enhancements to PCSI systems as well as creating training tools and training of users on the system. We are currently looking for an exceptional Client Relations QA Tester/Trainer to join our team. The successful candidate will have: • 4+ years of experience in QA testing • High school diploma/G.E.D. • Technical Understanding • Windows • Spreadsheet and Word Processing • Internet • Outlook & Email • Relational Databases • Quality Control Analysis • Troubleshooting • Critical Thinking & Problem Solving • Reading Comprehension • Excellent Verbal & Written Communication Recommended Skills: • Pharmacy Technician or Healthcare Experience • Network Architecture • Web Services • Internet Interface Standards Salary will depend on skills and experience. We provide a competitive compensation package, holidays, paid time off, and a location that cannot be beat. Please send resumes to Joan at careers@rx3000.com. You can also view our website at www.rx3000.com]]>

<![CDATA[The Active Network, Inc. provides technology applications and marketing services to community service organizations worldwide and has earned a reputation as a leading online destination for active lifestyles. The company’s application services help organizations reduce the cost and complexity of managing community activities and fundraising events. Its marketing services offer integrated online and field marketing campaigns that help brands develop authentic relationships with active consumers. Its consumer properties offer a comprehensive destination for the active lifestyle. Position Summary: Responsible for providing second level support services to various users experiencing technical issues and IT requests involving business applications, workplace productivity tools, desktop, laptop (both Windows and Mac), telecommunications (VoIP) and network services (Cisco) . This includes providing second line support, problem tracking, diagnosis, replication, resolution, escalation and system / application support documentation development. This role will apply proven communication, analytical, and problem-solving skills to ensure client satisfaction with both corporate and project related issues. Key Responsibilities: • Respond to systems, applications, hardware, and other client issues by investigating problems/requests and taking corrective actions. Provide both telephone (VoIP) and desk-side second-level support for desktops, laptops, Microsoft Office, Windows Operating systems, Mac Operating systems, Blackberry, telecommunications, network services (Cisco) and Active Network’s business applications. • Configure, install and update desktops, laptops and peripherals based on client service requests or as otherwise assigned. Perform desktop application installations, upgrades, and support and maintenance activities. • Perform preventative maintenance of systems, applications and computing equipment in area of the Desktop Management team’s responsibility. • Provide operating and administration functions including user set up, configuration and management for systems and business applications. These responsibilities include: • creation and termination of Network /Exchange user accounts • managing the rights and permissions of network/email accounts • creation and termination of user accounts for business applications • managing the rights and permissions of accounts for business applications • creation of group permissions and rights to file directories • application groups and distribution lists • telecommunication service request – moves , adds and changes • other • Liaise with key Level 1 Service Desk contacts and IT resources on application and system issues. Communicate effectively with clients and other team members while gathering information to facilitate problem resolution. • Assist Systems Administration teams in support of users with requirements for remote access. Assist in Data Center server backup activities, file and data management and IT disaster recovery operations. • Assist with Network related tasks as delegated by the Network Services team when required. • Monitor and resolve and document all actions and solutions within Service Desk tickets and update the technical details within operational procedures as appropriate. Ensure customer satisfaction, including taking ownership of an opened tickets and ensuring incidents are fully resolved. • Participate in IT Procurement process and manage inventory of workstations and computer equipment components; coordinate appropriate disposal of hardware. • Create and maintain support documentation and document operational processes as related to the operations of Desktop Management team. Work closely with other IT staff to identify chronic problems and help document the action plan to resolve and hand over for support to Level 1 Service Desk support (e.g., user training, FAQ's, hardware fixes, software upgrades, etc.) Train Level 1 Service Desk resources on the resolution of common application issues. • Participate in pre-deployment / deployment of projects and provide support, documentation and all readiness documents in preparation for transition to production and hand off to the Level 1 Service Desk. • Deliver exceptional customer service skills which include the passion to go above and beyond exceeding client expectations • Produce reports as required to facilitate the work deliverables, set and measure customer service targets • Participate in Desktop Management team meetings and identify outstanding issues and areas for improvement. • Undertake any other related duties as assigned Education/Experience: • 2-year degree in Information Technology or related field Experience • 2 - 5 years Technical Support experience • Good understanding of TCP/IP networking and related tools • Experience with Cisco technology an asset • Working in an IT environment 2-5 years in a customer service oriented role. Background in a Service Desk environment an asset • Experience with Microsoft System Center (SCCM) – patch mgt, asset mgt, software deployment, etc • Understanding of Incident and Change Management and ability to follow Active Network process, procedure standards and methodologies • Basic understanding of Infrastructure, Business Applications, and Service Desk technology • Working knowledge of Active Directory and related user management tasks • Well developed practical operating knowledge of common desktop / laptop hardware and application software specifically, Windows, MS Office Suite, Blackberry configuration, workstation imaging processes and print services and printers; system application, systems management, data communication including basic networking in LAN/WAN environment and remote access solutions. • Familiar with conferencing technologies such as Video Conferencing • Working in a team environment and experience working cohesively with related IT teams • Basic understanding of the project management life cycle • Gathering information, analyzing and providing trending analysis • Proven writing skills with the ability to organize and present information in various forms such as textual, graphical and statistical Personal Abilities: • Deductive reasoning skills as they pertain to Desktop Management activities, such as troubleshooting focused on determining hardware vs. software, hardware vs. firmware, software vs. operating system, network vs. application/systems, etc • Understanding of systems integration • Results-oriented and customer-focused. Demonstrated ability to develop effective working relationships with internal and external customers • Able to manage multiple conflicting priorities, reprioritize tasks, establish priorities, work independently and meet deadlines • Demonstrated ability to multi-task, probe, analyze and problem-solve complex issues • Strong interpersonal skills and the ability to adapt in a complex and changing environment • Work with detailed technical information and hands-on technology experience • Work as part of a team • Manage personal stress and know own limits - ask for help when needed • Ability to maintain information in confidence and exercise good judgment • Provide basic communication, facilitation, and post resolution reporting for high severity incidents • Develop and maintain effective relationships with 3rd Party partners (as required) • Receive and manage afterhours alerts • Provide after-hours or weekend maintenance as needed • Not limited to the above roles and responsibilities Other Job Attributes: • Strong communication skills, both written and oral • Commitment to company and staff Don't let this great opportunity to work with a dynamic and energetic group of individuals pass you by, please apply now! Be sure to include salary history in your cover letter. Active Network is proud to be an EEO/AAP employer and maintains a Drug-Free Workplace. <a href="http://recruit.trovix.com/jobhostmaster/jobhost/ApplyToJobPostResumeExt.do?action=applyToJobExt&context=activenetwork&jobCode=3102&jobTitle=Desktop+Management+Administrator&jobSource=0" rel="nofollow"><img src="http://www.trovix.com/img/applynow_button.gif"> </a> ]]>

<![CDATA[The Polyclinic is one of the largest multi-specialty clinics in the Puget Sound area, with more than 150 primary care and specialty physicians in most areas of medicine. The Application Support Specialist works independently and as part of a team to design, configure, support, implement, test and maintain the practice management system and other clinical systems. This position will help redesign and implement new processes and technologies at the Polyclinic. The application specialist develops and maintains a positive working relationship with user departments to ensure appropriate training and utilization of application systems. Key responsibilities include: -Participates in software design, configuration, implementation, testing, and ongoing support of the Practice Management system and other clinical applications. -Acts as a second level problem identification and resolution resource. Coordinates user problem resolution with other departments or outside vendors if necessary. Tracks and reports recurring problems. -Responsible for maintaining masterfiles, end-user access, and security files. -Responsible for managing HL7 interfaces and monitoring interface errors timely and effectively. -Establishes change control procedures for the system as well as developing and documenting internal procedures in coordination with internal departments and affiliate hospitals and clinics. -Coordinates new application functionality with the training team. Works with them to develop supporting materials as needed and aids them during training. -Project coordination for MIS software application implementation or operational change/improvement. -Participates in research and selection process for new application/vendor solutions including clinical areas and technical devices to support the product. Reviews system specifications for compatibility and integration with the existing environment. Works with technical team on device integration and implementation. -Help seek out operational solutions for departments to enact better work flow, including application and reporting changes that may be required to implement. -Provides support and backup to other MIS services as needed, to include the Helpline, EDI services, Control Entry, Data Processing, reporting and new strategic projects as assigned. -Rotates on-call with other team members to troubleshoots and resolve production problems. This position also helps with other related duties as necessary. Qualifications and Experience: -A high school diploma or its equivalency. College education preferred -Knowledge of computer systems in PC, client-server, and web-enabled systems is required. -Interface, Unix, and network administration experience preferred -Minimum 2-4 years experience in a healthcare environment and knowledge of operations and structure -Prior job experience with configuring and supporting vendor supplied software -Must have some experience with designing, testing, and supporting HL7 interfaces. -Experience with MS Office applications and document creation software -Helpdesk support experience preferred. *Must be able to provide own transportation to all satellite clinics and affiliate hospitals (must have current WADL). Please visit our website at www.polyclinic.com to apply on-line. ]]>

<![CDATA[Information Technology Specialist 4 Division: Office of Information Technology Recruitment Number: 10-HQ-024 Location: Tumwater Salary: $ 54,504-$ 71,496 annually depending on qualifications Posting Date: Monday, March 01, 2010 Closing Date: Monday, March 8, 2010 Status: Open -------------------------------------------------------------------------------- Position Profile: The Office of Information Technology (OIT) is seeking an experienced and motivated individual to join their team as an Information Technology Specialist 4. This position performs analysis, design, programming, maintenance, troubleshooting and support for the Transportation Data Office (TDO). The incumbent will utilize their superior knowledge of the IBM Z/OS Mainframe environment, COBOL, Natural 2.X, Adabas, Informatica and JCL to effectively maintain the TDO application suite. This suite supports the collecting, analyzing and disseminating of transportation data pertaining to the Washington State Highway System. The successful candidate will also exercise their project management techniques to identify and analyze technology needs and problems; plan, organize and monitor projects to ensure they effectively meet customer business needs. The successful candidate will have: *Four years of working experience with COBOL, Natural and JCL. *Working knowledge of Transact SQL, Endeavor, Adabas, CLIST, FileAid, DYL280 and Xpediter. *Communicate effectively in the written and oral form. The ability to translate technical information to diverse groups. *Working experience as a maintenance programmer. *Writing and maintaining Informatica processes. *Strong skills in Analysis and Design. For instructions on how to apply please refer to the link below: <a href="http://www.wsdot.wa.gov/Employment/Jobs/2010/03/10-HQ-024.htm" rel="nofollow">http://www.wsdot.wa.gov/Employment/Jobs/2010/03/10-HQ-024.htm</a> ]]>

<![CDATA[AR Modular RF; designer and manufacturer of RF Amplifiers is recruiting for the position of RF Test technician who has significant experience in the testing of medium to high power RF amplifiers from 100KHz to 6GHx. We build RF Amplifiers ranging from single modules to large rack mounted multi-kilowatt designs. You must be a "hands on" technician capable of testing RF amplifiers with minimal supervision. The position requires that you are very familiar with RF Bench test equipment and be able to fault find down to the component level. This position is a non-repetitive testing environment requiring flexibility and great attention to detail and the ability to walk and talk with a small team of production and engineering staff to get the job done right. You will be expected to provide input into our Engineering Change Management process, including writing new testing standard operating procedures. . Requirements: The ability to use laborotory equipment such as signal generators, network analyzers, power monitoring devices, digital oscilloscopes is required. Must be proficient in Microsoft Outlook and Word. This position requires the ability to write and revise test procedures. If this is you, we want to hear from you! This is a full-time position with a full suite of benefits offering a competitive pay rate commensurate with training and experience. We are an equal opportunity employer. ]]>

<![CDATA[We are seeking a highly motivated, friendly, organized person to work in a Customer Support/Dispatch position. The candidate must have excellent people skills, both with the customers and with the Operations Technical Department that is being dispatched. Telecom background is a plus. Requirements: 2 plus years telephone experience (proven phone etiquette is a must) Highly motivated Strong work ethics Detail oriented Assertive Ability to communicate effectively Strong computer skills - Outlook/Excel/Word - data entry knowledge into databases is required. Tigerpaw database knowledge a plus Working knowledge of the Telecom industry a plus Quick learner Benefits: Competitive compensation Medical plan Life insurance paid vacation, personal days and holidays All Phase is a 25 year old leading telecommunications company that sells business telecommunications systems and data services. Excellent customer service is a critical part of our business. If you are looking to join a team inspired company, please submit your resume to: sandig@allphasecom.com ]]>

<![CDATA[Customer Support Technician Microscan, voted one of the "Best 100 Companies to work for 2009” by Seattle Magazine, is a leading global provider of precision data acquisition and control solutions. Microscan is currently looking for a Customer Support Technician to be located in either Renton, WA (shift hours PST 5am-2pm) or Nashua, NH (shift hours EST 8am-5pm). Summary: Handles incoming customer technical support inquiries received from our internal and external customers, taking the appropriate actions for resolution. As a technical liaison, this position provides troubleshooting and technical information to field engineers, sales managers, customers, and other technical personnel. Participates and drives continuous improvement for customer support programs, and develops content for customer support including self-help online resources and tools. Experience: The ideal candidate will possess a minimum of 3 years of barcode or machine vision experience, in an applications development or technical support role. Experience would include specific knowledge of bar-coding or machine vision system implementation along with strong customer support skills in professional environment. Microscan offers a casual, progressive work environment, great benefits and a competitive compensation package. Microscan is an Equal Opportunity Employer. To apply, please email your cover letter and resume with salary expectations in word format to careers@microscan.com. ]]>

<![CDATA[Resources Global Professionals is looking for talented business professionals to join our Seattle Area IM practice in the area of information management and consulting. As a Consultant with Resources Global Professionals you will have the ability to play an instrumental role in assisting clients in a variety of challenging projects that will make positive impact on their ability to do business. Professional Qualifications: • Extensive experience with Oracle Financial modules and business processes • Modules expertise desired in: GL, AP, AR, OM, iReceivables, Tax • Experience as a Functional Business Analyst, Project Manager, Project Lead, Process Consultant or Technical Consultant • Experience with multiple large full-scale, full life cycle implementations • Must have prior experience on project team for implementation, customization, or enhancements to ERP systems • Experience with business process reengineering, including gathering and documenting requirements, documenting workflows , gap analysis and developing specifications for the programmers as required • Big 4 experience a plus • BS/BA degree • 7+ years relevant industry or consulting experience • Client service driven with excellent communication and relationship management skills • Flexible, adaptable and hands-on approach ]]>

<![CDATA[Comcast Spotlight, the advertising sales division of Comcast Cable, helps put the power of cable to use for local, regional and national advertisers. We deliver innovative ways to reach the audiences advertisers want, when they want them. www.comcastspotlight.com We offer EXCELLENT benefits, including an outstanding medical and dental plan, a 401(k) with generous matching, a comprehensive sales training system and lots of other amazing perks. And YES, you get free cable and high-speed Internet (where available). Primary Purpose - Responsible for the operation of a multi-zone, multi head end, ad sales technical field operation with respect to maintenance, encoding, installation and on-air quality. Maintain and troubleshoot all head ends pertaining to Ad Sales equipment. Assist local staff and remote locations with maintenance and preventative maintenance of Ad Sales equipment. Encode commercials as needed assuring quality and consistency of on-air look is maintained to the highest degree of professionalism. Interface with sales & traffic department on technical issues (i.e. audio and video problems, servers, modems, etc.). Interface with outside vendors for installation and/or configuration of satellite delivered paid programming. Ability to install and configure equipment (including Satellite dish installation, alignment and receiving equipment). Interface with software vendors per local agreements. Interface with local head end engineers. Evaluate system performance through status monitoring (Via modem or visual inspection). Punctual, regular, and consistent attendance is required. Must be available for overtime or extended hours, as needed. Perform other related duties as assigned. Required Skills: 1-3 years of related work experience. High school diploma or recognized equivalent in work experience or self-study. Preferred Skills/Qualifications Broad head end technical training. Ability to give PC support to Account Executives and Traffic Department. Valid drivers license with good driving record Ability to lift equipment weighing up to 70 lbs. Ability to operate all related repair equipment. High School Diploma or GED Must pass a background check that includes criminal history, drug screen, and driving record. Application Information: Make sure Pop-Up Blocker is turned off; Use Internet Explorer 6 or 7 as the browser of choice. On the Application Wizard, complete all steps except "Qualifications" (step #4 for internal candidates; #6 for externals). Please make sure to include your non-zipped resume under "Attachments." At the end, click the orange "Send Application" button. This will open up a confirmation that your application was sent. Candidates will receive an email acknowledging the successful submission and receipt of application. Comcast is an Equal Employment Opportunity/Affirmative Action/Drug-free workplace employer. <a href="http://www.ecentralmetrics.com/respond.cfm?posting=79964&bid=310" target="_blank" rel="nofollow"><img border="0" src="http://engine.postingworks.net/images/applybuttons/applybutton.cfm?cid=361"></a> ]]>

<![CDATA[Founded in 2002, Big Fish Games is a multi-platform developer, publisher and distributor of casual games, including downloadable, flash, social, MMO, console and mobile games. Renowned for offering A New Game Every Day!®, Big Fish Games distributes more than 1.5 million games per day worldwide. With headquarters in Seattle and offices in Vancouver, Canada, and Cork, Ireland, Big Fish Games partners with 500+ game developers and develops and publishes some of the industry's leading brands, including Mystery Case Files®, Hidden Expedition®, Drawn™, Fairway Solitaire™, My Tribe™ and Faunasphere™. For more information about Big Fish Games, visit www.bigfishgames.com. Looking for a fun and creative environment where you aren’t stuck in a call center all day long?? We are Big Fish Games! The LEADER in the casual gaming space and we’re currently looking for talented CSRs to join us in the pond. Do you hold excellent customer service in the highest regard? Are you crafty and interesting when you email your friends and family? Are e-mail & chat second nature to you? If so, we’re waiting to hear from you!! Be a part of something great! As a CSR, you will bridge the gap between games and customers. What does this mean? This means you have the most important position within the company --- keeping our loyal fans happy! Throw out the ol’ “call center” concept. It DOES NOT exist here. We are far from dry and stuffy! We work hard and play hard, priding ourselves on giving the best customer experience possible. What you will be doing in the role: <ul><li>Provide unparalleled customer service and enrichment to the digital lifestyles of Big Fish Games customers. <li>Delight our customers by listening attentively to their needs, reaching agreement about their issue and driving it to a resolution. <li>Troubleshoot simple to complex issues, adapting to a variety of skill levels through a positive, analytical, and informative approach. <li>Educate customers about Big Fish Games' support options, online tools, and self-help or tutorial training resources. <li>Communicate positively with team members, customers, and other partners – always remembering, that you represent the Big Fish Games brand.</ul> Skills, attributes and qualifications you should bring to the table: <ul><li>Associate’s degree required, Bachelor’s degree preferred <li>Relevant experience in Retail, Technical Support, Help Desk Support, or Customer Service <li>Strong typing skills: 60+ WPM with accuracy <li>Appropriate, polite, and posses a WOW customer service attitude <li>Resourceful, and savvy with internet searches and finding new ways to solve issues <li>Ability to thrive in a fast-growing always changing environment <li>Excellent computer skills <li>Flexible to work weekends, nights, and overtime <li>Excitement and passion for the company and product you are representing and the ability to share this passion with your customer.</ul> Come be the next Big Fish in the Pond! This is a contract position to start with the possibility for extension or full-time employment if you come in and rock our socks off!! To apply for this position, please visit our careers page at www.bigfishgames.com/careersand complete your online profile to upload your resume. ]]>

<![CDATA[A full-time position is available in Technical Support at Stafford Press a Redmond, WA based label company. Job Responsibilities: • Assist customers with basic troubleshooting, installation of Thermal Transfer Label printers. • Answer inbound phone call requests for support assistance • Create new or update existing support cases with a clear description of the customer’s issue. • Provide our customers with a high level of technical service • Provide exceptional customer service • Develop new and work with existing java and vb applications. Minimum Requirements: • Basic computer skills.. • Excellent troubleshooting skills; resourceful, intelligent, determined, follows through until issue has been resolved • Label or printing experience is a plus. • Ability to perform and prioritize multiple tasks, and respond appropriately to constant change in priorities and services. TO APPLY: Email resume to: davel@staffordpress.com www.staffordpress.com ]]>

<![CDATA[Kelley Imaging Systems is a Toshiba Dealership looking for dependable, outgoing, personable people that have strong electronic and mechanical background skills for office equipment repair. (Fax machines, printers and copiers) Prior experience is perfered but we will train. You must have a working knowledge of computers and be able to learn and work with proprietary software. This is a field position so you must have a reliable form of transportation, valid driver’s license and vehicle insurance. There is a mileage reimbursement program. We offer full time employees full benefits and a 401K program. You must provide your own tools. Area(s) to be filled: Currently looking to fill a position in Seattle ]]>

<![CDATA[Corestaff Technology Group is in need of a few PC Techs to help out with a project in and around the Seattle area. Techs will be doing PC installs at client locations. List of cities is listed below. Must be flexible and willing to go to a different site every day. Start time will range from 2p to 4p each day and will work a full shift. Pay is $16 an hour. BAINBRIDGE ISLAND DES MOINES EDMONDS ENUMCLAW ISSAQUAH KIRKLAND LYNNWOOD MERCER ISLAND NEWCASTLE RENTON SAMMAMISH SEATTLE If interested, please send resume to kdittelberger@corestaff.com in word format. ]]>

<![CDATA[Overview <hr> <ul> <hr> Are you looking for an opportunity to work with a Redmond based, highly innovative, strategic consulting company with significant strategic ties to a $50 billion dollar software corporation whose stated mission is “to enable people and businesses throughout the world to realize their full potential”? Do you like thinking outside the box to solve business issues in ways others may not thought of? Well look no further, Advaiya, Inc. is the place to be! Advaiya works closely with various teams throughout Microsoft as well as some of the newest technologies; to help develop demonstrations, proof-of-concepts, games, sample code, whitepapers, architecture guidance, and much, much, more. <ul> Qualifications & Experience: <li>User account and permissions management</li> <li>Support all applications on documented features</li> <li>Support Network and Systems availability</li> <li>Backup maintenance and DRP testing</li> <li>Coordinates efforts on Internal Systems projects</li> <li>Optional SME on external projects (<20%)</li> <li>Basic IS reports creation</li> <li>Tracks issues and enhancement requests</li> <li>Works with developer to ensure issues are being resolved per SLA</li> <li>Ensures change management is implemented on a schedule</li> </ul> Qualifications & Experience: <hr> <ul> <li>Network configuration and troubleshooting</li> <li>User account and policy management</li> <li>Server deployment and administration</li> <li>Application support</li> <li>Basic knowledge of Microsoft technologies</li> <li>Ability to work on projects with minimum supervision</li> <li>Knowledge of Software development and Lifecycle methodologies</li> <li>Bachelor’s Degree, or technical training in a related field is required</li> </ul> Apply Now <table cellspacing="7" border="0" bgcolor="DDDDDD" width="60%"> <tr> <td> About Advaiya Advaiya, Inc. is a high-end technology and business strategy firm that provides services to help accelerate the adoption of emerging technology. We do not work directly for end customers; instead, we serve as a strategic vendor to other technology firms and their partner ecosystem. Specifically, Advaiya performs the following high-level services:<ul> <li>Consults with our clients to develop a strategy to help them roll out their new technology</li> <li>Creates marketing and sales content</li> <li>Provides training and pre-sales support</li> <li>Provides technical delivery support</li> <li>Provides business process analysis</li> </ul> Advaiya, Inc. attracts and retains world-class talent. Compensation will be based on experience. For more information, see our website at <a href="http://www.advaiya.com" rel="nofollow">www.advaiya.com</a> </td> </tr> </table> <hr> If you meet or exceed these qualifications, please send your resume to <a href="mailto:careers@advaiya.com" rel="nofollow">careers@advaiya.com</a>. Keywords: Application, Network, Systems, Support <hr>]]>

<![CDATA[Sales Engineer for a SharePoint ISV located in downtown Seattle Position: Sales Engineer Department: Sales Reports to: Sales Director Date: March 2010 SUMMARY: The Sales Engineer is a key member of our sales team. Sales Engineers are the primary technical resource for the regional sales force and will become an expert on SharePoint Configuration and Administration. The SE will be responsible for actively driving and managing our evaluation stage of the sales process, working in conjunction with our sales team as the key technical advisor and product advocate for our products. The SE must be able to step into the shoes of a SharePoint administrator and articulate our technology and product positioning to both business and technical users. The SE must also be able to identify all technical issues of assigned accounts to assure complete customer satisfaction through all stages of the sales process. The SE must be able to establish and maintain strong relationships throughout the sales cycle. KEY RESPONSIBILITIES (not all inclusive of duties of the position): - Development and delivery of product demonstrations, working with both Marketing and Product Management - Representing our products to customers at field events such as conferences, seminars, etc. - Assisting customers to evaluate the proposal through features, functions, benefits analysis, benchmarking, performance analysis, demonstrations, etc. - Maintain cross-functional relationships with Product Management, Marketing, Support and Professional Services for smoother coordination of deals - Convey customer feedback and requirements to Product Management and Marketing teams - Maintain awareness of market needs and competitive information and provide feedback to Management - Able to travel throughout sales territory QUALIFICATIONS: - Experience with SharePoint administration or SharePoint management - In-depth knowledge of SharePoint architecture, web based applications and general collaborative environment concepts - Very good understanding of SQL Server 2005/08, Windows Server 2003/08 and Active Directory - Experience and familiarity with our products and line of business a plus - Self-motivated with a proven record of working in a fast-paced, high energy team environment - Comfortable in the dynamic atmosphere of a technical organization with a rapidly expanding customer base - Strong presentation skills - Ability to communicate professionally in written responses to RFPs, emails and when submitting reports - Organized and analytical with an uncanny ability to eliminate sales obstacles through creative and adaptive approaches EDUCATION: BA/BS required. Telecommuting is OK for the right person, after being trained. We also have offices in Los Angeles and Boston where this person could work from.]]>

<![CDATA[<a href="http://www.metagyre.com" rel="nofollow">Metagyre, Inc.</a> delivers custom tailored, leading edge data center solutions to clients around the world. Using our multi-dimensional approach, Metagyre is able to ensure data center projects are delivered on time, within budget and meet requirements. We achieve success for our clients as a result of our experience and proven methods for optimizing, building out, consolidating and migrating data centers or collocation facilities. The primary responsibility of the Enterprise Infrastructure Engineer/Architect is to lead and implement data center build and migration projects. This position requires a partnership with client sponsors, project managers, trades, client engineers and system administrators as well as client developers and business owners. The Enterprise Infrastructure Engineer/Architect is expected to develop and implement data center designs, and the overall architecture required to support client business systems as well as support the day to day activities of others. To be considered it is essential that you have well developed communication skills and can demonstrate technical ability and problem resolution to a high level. This position may require extensive travel. <ul><li>Work with a variety of IT and business groups to analyze, develop and document technical requirements while maintaining good business relationships</li> <li>Explain complex technology to senior level management in business terms</li> <li>Provide quality gates for all technical detailed designs</li> <li>Develop, implement and maintain designs for: <ul> <li> Data center floor layout</li> <li> Cabinet equipment placements, power management and intra-rack connectivity and port schedules</li> <li> Power circuits and panels</li> <li> Structured cabling</li> <li> Overhead ladder, fire suppression</li> <li> HVAC, UPS and Generators</li> <li> Internet connectivity</li></ul> <li>Manage sub-contractor trades (electricians, fire suppression, plumbing...)</li> <li>Develop and maintain Bill of Materials</li> </ul> Qualifications <ul><li>Minimum 10 years of professional IT infrastructure experience</li> <li>Minimum 5 years experience administrating Microsoft and Linux systems</li> <li>At least 4 years experience designing data center system implementations</li> <li>At least 4 years networking design and implementation experience</li> <li>At least 4 years IT operational experience coordinating and overseeing the work of others</li> <li>Minimum 3 years managing subcontractors</li> <li>Minimum 3 years experience designing and implementing storage and SAN solutions</li> <li>Minimum 2 years experience designing and implementing Active Directory and Exchange solutions</li> <li>Operational experience with mainframe, AS400 and Sun platforms</li> <li>Demonstrated ability to work independently and bring order to ambiguous situations</li> <li>Demonstrated understanding of data center security and PCI</li> </ul> Desired experience <ul><li>Experience architecting the movement of data center equipment and business systems</li> <li>Experience building out data centers from the ground up</li> <li>Experience developing cost justifications for data centers</li> </ul> To be considered for this position, send a copy of your resume, cover letter and desired hourly rate. Metagyre, Inc. is an Equal Opportunity Employer committed to a diverse working environment. Interested candidates should email a resume and cover letter to careers@metagyre.com]]>

<![CDATA[Systems Engineer Our client is at the forefront of their industry; they are the fastest-growing company in their industry on the planet. The successful Systems Engineer that Prime Team Partners is seeking will join a busy IT team committed to excellence in 24x7 support. This is a full-time, permanent role that offers the successful Systems Engineer excellent compensation, industry-leading benefits and an exciting opportunity to be a part of a very unique and creative environment. The succesful Systems Engineer will have extensive experience with Windows 2003 and experience with Windows 2008 is a plus; IIS 6 Administration, TCP/IP Networking and new server deployment and configuration. As the Systems Engineer, may be responsible for managing, applying best practices. Ideally, you'll have supported a Software as a Service (SaaS) environment but this is not a requirement. Migration, Desktop Engineering, scripting skills with C# or Powershell experience is also a plus. As this is a Systems Engineer position, candidate with 3+ years Systems Engineering experience will be frontrunners. A four-year degree in Computer Science/IS and relevant certifications will enhance your chances greatly. Key Requirements:<ul> Windows 2003/2008 IIS 6 TCP/IP Security & Best Prac Network Troubleshooting Hardware Install, Conf .Net application support C# or Powershell scripting skills Content Distribution For more information on this position please email your resume to <a rel="nofollow">jane@primeteampartners.com</a>. For information on other similar positions, please go to the careers page of our website at <a rel="nofollow">www.primeteampartners.com</a> ]]>

<![CDATA[SUMMARY OF JOB: The IT Manager’s role at Fisher Communications is to provide leadership to ensure the stability, integrity, and efficient operation of the company’s information systems that support core organizational functions. This is achieved by monitoring, maintaining, supporting, and optimizing all hardware, operating systems, databases and applications. Must have strong technical skills and be capable of leading a team in design, implementation and operations of a scalable and reliable infrastructure. The candidate will also need strong project management and communication skills. ESSENTIAL DUTIES AND RESPONSIBILITES: • Manage back-office team to ensure stable operations. • Provide hands-on technical administration of IT Infrastructure, including:  MS Windows Server and Desktop Architecture  Active Directory, SMTP and MS Exchange  SQL Database  Terminal Server  SharePoint  VM Ware  DNS, DHCP, WINS  Networking  Anti-virus and Spam systems  Avamar Backup  SAN/NAS and hardware • Support Corporate Applications (including PeopleSoft) • Manage Vendors. • Write and maintain scripts. • Manage disaster recovery processes. • Adhere with SOX Compliance. • Oversee stable operations of company Web site, intranet, and corporate applications. • Manage security policies. • Participate in capital and operating budgeting. • Other duties may be assigned. SUPERVISORY RESPONSIBLITIES: • Yes, will be responsible for supervising people, processes, projects, and/or resources. QUALIFICATIONS - To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the education, knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education: • Bachelor’s degree (BA or BS) preferred Experience: • 10+ years of experience required Other Qualifications: • 5 years previous management experience. • ITIL experience • Experience with Linux and open-source tools • Prior experience with multi-site Active Directory, Exchange, and Windows Administration. ]]>

<![CDATA[Join us at the forefront of scientific discovery! At Bio-Rad Laboratories, you will participate in exciting new developments at the cutting-edge of science and technology. Our teams of dedicated professionals work together in an entrepreneurial atmosphere, providing a broad range of innovative tools and services to the clinical diagnostics and life science research markets. Bio-Rad was founded more than 40 years ago, and we are recognized as a world leader in science and research. Visit us at www.bio-rad.com Manage assigned customers within territory using established company guidelines. Troubleshoot, test, and repair new and existing diagnostic equipment/instruments. Perform preventative maintenance on existing equipment/instruments. Maintain spare parts inventory. Respond to customer questions via telephone and provide technical on-site support as needed. Request backup resource when unable to resolve problem. Installs new equipment/instruments, as needed. Complete service repair reports within 24 hours of call completion; maintains leased vehicle within established guidelines; shows good judgment in keeping expenses within guidelines; completes weekly expense reports. Performs other tasks and duties as assigned. Skills, knowledge and abilities required: Basic electro-mechanical troubleshooting/problem solving skills. Excellent organizational and time management skills. Good customer relation and communication skills, both written and oral. Ability to produce results while working with multiple projects under tight deadlines. Previous field service experience. Education: A.S. degree in Electronics or equivalent experience. Experience: Typically requires 0-2 years of transferable electro-mechanical/electronics and robotics experience. RESPOND HERE! To respond immediately, access the online response form at: <a href="http://sh.webhire.com/servlet/resp/rf?jobid=2433802&boardid=1904" rel="nofollow">http://sh.webhire.com/servlet/resp/rf?jobid=2433802&boardid=1904</a>]]>

<![CDATA[Digital Stream LLC., is a eastside based technology consulting firm serving small and mid size business with technology solutions and support. We are currently hiring a part time network administrator with the opportunity to move to full time as appropriate. This position is: Part-Time Job Description: Work as an outsourced IT staff supporting Digital Stream LLC client networks with desktop and server administration. Work with Digital Stream and client staff to identify and maintain technology solutions appropriate to the client’s needs and business models. Manage and maintain a broad range of technologies and solutions within the business realm. Provide both onsite and remote support to client users and systems. Implement and manage windows based systems and networks including LAN / WAN topology. Maintain and present the highest professional standard. Maintain IT knowledge and stay in line with technology as market changes and technologies develop. Digital Stream LLC., consultants must be highly professional with a commitment to technology and service. Minimum requirements: 3 Years min in the following: • Systems Administration in Windows Servers (2000-2008 SBS2000- SBS2008), Active Directory, DNS, DHCP, VPN/RAS, Exchange Server, IIS, Microsoft SUS, Server side scripting, (SQL a Plus) • Desktop support in Windows desktop application (2000-Windows 7) • Advanced familiarity with MSFT productivity software support and configuration o Office 2003-2007 o IE settings • Installing and configuring server and workstations on windows domain’s • LAN Wireless technology support • End user troubleshooting support • Familiarity with Backup solutions (I.E Symantec backup exec; SAN/NAS systems and remote backup) • Supporting Enterprise level AntiVirus and AntiMalware solutions • MCP (MCSE 2003 or above preferred) Other requirements: • Ability to travel locally with reliable transportation • Maintain dress code of professional business appearance and attire • A+ and Network + a nice to have • Consulting / Sales experience To apply submit your resume and cover letter in PDF format to [ resume @ digitalstreamllc.com ] ]]>

<![CDATA[We are a WISP(Wireless Internet Service Provider) serving the Greater Puget Sound businesses with a Proprietary Broadband fixed Wireless Network. We are looking for a Field Technician who understands TCP/IP Networking, is not afraid of heights, understands basic electrical, has a clean driving record, has configured IP switches/routers, working knowledge of Linux/UNIX, understands cabling and has ran cabling in buildings. This position will put you in the field about 60% of the time with the other 40% at the shop so there is a good mix. You must be presentable, able to read and able to listen. We take care of our employees that take care of us, come in do your job to the best of your abilities, participate as team and you will be compensated. ]]>

<![CDATA[In order to be considered for this job. Resume submission instruction must be followed. To Apply: Please reply to this posting with your resume. In the subject line, please list the city you currently live in, desired hourly wage, and years experience. Candidate will spend most of their time in the field traveling between Tacoma to Seattle and surrounding area. Job Duties: Provide computer and application support over the phone Provide onsite computer troubleshooting and setup Update documentation Communicate with team members on project status. Requirements MCP Certification MAC and Linux experience a plus. Must have 2 years supporting end users in an network environment. Should be familiar with the following software Microsoft XP Microsoft Exchange Server Microsoft Server 2003 Microsoft Outlook 2003/2007 Mac OS X (and previous versions) About us: We are a leading provider of technology consulting for small and medium size businesses with multiple teams providing onsite support and IT management to the Puget Sound areas. We are a growing company with many opportunities for career advancement. Compensation This job is full time and pays $17.00 - $19.00 DOE Competitive Pay, Health Insurance, and Paid Certification Exams ]]>

<![CDATA[Legal consulting firm located in downtown Seattle is currently hiring an Information Technology Manager to support a staff of 50. Our perfect candidate is flexible and comfortable with high levels of ambiguity and self direction. Experience in a legal or consulting firm will be a plus but is not required. Description: • Comprehensive IT support for ~50 person shop, including all software, hardware, phones, and equipment management • Strong remote connectivity demands. • Design, configure, monitor and maintain the company network; • Server maintenance • IT infrastructure. Install, configure, maintain, update and monitor: VPN/Firewall, spyware, anti-virus, anti-spam; and backup system. • End user support - Train and assist staff, at all levels. • Evangelize new or necessary technology to executives • Manage vendors & maintain relationships with suppliers • Provide technical leadership in any related area where a need is not being met. The most successful candidate in this position will be extremely flexible, and an comfortable with high levels of ambiguity and self-direction. We will prefer Microsoft certifications, or BS in a related field and 5 - 10 years experience. Other recommended skills: • Microsoft Office System – Outlook, Excel, Word, Access, and PowerPoint; Microsoft SharePoint Services and Exchange; Exchange 2007; o AutoCAD support (plotting, trouble shooting) o Adobe Illustrator, Acrobat o FTP o Telephony • HTML and CSS; ASP-VBScript; Java and PHP experience.]]>

<![CDATA[Legal consulting firm located in downtown Seattle is currently hiring an Information Technology Manager to support a staff of 50. Our perfect candidate is flexible and comfortable with high levels of ambiguity and self direction. Experience in a legal or consulting firm will be a plus but is not required. Description: • Comprehensive IT support for ~50 person shop, including all software, hardware, phones, and equipment management • Strong remote connectivity demands. • Design, configure, monitor and maintain the company network; • Server maintenance • IT infrastructure. Install, configure, maintain, update and monitor: VPN/Firewall, spyware, anti-virus, anti-spam; and backup system. • End user support - Train and assist staff, at all levels. • Evangelize new or necessary technology to executives • Manage vendors & maintain relationships with suppliers • Provide technical leadership in any related area where a need is not being met. The most successful candidate in this position will be extremely flexible, and an comfortable with high levels of ambiguity and self-direction. We will prefer Microsoft certifications, or BS in a related field and 5 - 10 years experience. Other recommended skills: • Microsoft Office System – Outlook, Excel, Word, Access, and PowerPoint; Microsoft SharePoint Services and Exchange; Exchange 2007; o AutoCAD support (plotting, trouble shooting) o Adobe Illustrator, Acrobat o FTP o Telephony • HTML and CSS; ASP-VBScript; Java and PHP experience. ]]>

<![CDATA[Position: Inside Sales We are a value-added reseller providing customized and innovative datacenter solutions since 1996, offering hardware, software and support services. Our hardware offering includes Servers, Network, Storage products from a large variety of first-class manufacturers. QUALIFICATIONS AND RESPONSIBILITIES: • Motivated inside sales professional with primary focus of IT related products and services. • Provide excellent customer service and manage customer requests. • Manage sale for clients from start to finish, working with product managers and sales reps. • Minimum sales experience of 2 years with IT related products or services or telco sales. • Bachelor of Arts degree. • Excellent oral/written communication and organizational skills. • Solid knowledge of Windows based programs (Word, Excel, PowerPoint, etc.). • Insightful and knowledgeable communicator that is comfortable discussing product features. • Manages time effectively, organized and adapts quickly to changing priorities. • Attend product training courses online and presentations. • Ability to prospect new business, negotiate, build strong client relationships and close deals. • Confidence in a fast-pace environment and knowledgeable about the products/services sold. • Able to work effectively in a small group setting, contributing to sales, company and individual profit. • Identify upgrades and additional sales opportunities within the company’s existing customer base. • Field inbound sales calls. • Qualify leads and manage follow-up items. ABOUT THE POSITION: Full-time + commission Pay scale-- D.O.E Available to travel *****PLEASE INCLUDE YOUR SALARY EXPECTATIONS***** THANK YOU IN ADVANCE WE ARE AN EQUAL OPPORTUNITY EMPLOYER. ]]>